Aircel Complaints & Reviews

I am an business man from kerala, I have an Aircel post paid connection...
Aircel company cheted me... I have to call lots for my business purpose thats why i opted postpaid connection. when I travell to Qatar for two months... I had kept my SIM in safecustody (in safe custody facility they told me that there is no rent and I can keep my SIM up to 3 months without rent) while I fill up the form for safe custody I had deposited 1000 rupees because I don't have time to come and pay the bills when I come back... but in fact after two months I came back and used the number just for one month .. then suddenly I got a call centere that I have to pay some big amount there... they charged safecustody period rent and all from my deposit.. and they barred my out going and incoming calls...
when i asked the showroom staff he told me that .. some of the superior managers changed and they are not getting any support from them...
first they barred my outgoing call and when I call the showroom person he told me "SIR sorry with in 2 days it will be okey and u can use" I believed that and I waited for two more days.. unfortunately after two days they barred my incoming calls also... it makes me bigg loss in business.... for a business man Phone is a essential.... I don't like to bargain for money, I belive time is precious than money....
now nobody is attending my calls....
I wish to go for a Leagal movement.... but I don't have time to waste.... friendly I am telling AICEL authority please don't cheat people like this...

ABDUL HASEEB V.K
[protected]
[protected] (this number is barred by aircel.. soonly I will change it to another mob network)

Hello Sir,
This is jayant singh from laksar, Haridwar my mobile no. is [protected], sir i bag to say that your aircel costomer care serivice is not working good bcoz when i call in customer complaint care 198 so they are not giving the good satisfication and cut the call after say avery body sir this not my problum this is network problum. and sir last ninght your 30 rupees cut from my account when i called on 198 so they was saying that sir voice chat service is available on your network, after that i asked to that person sir why you did not any call and any sms for this service, so he has cut that call.
sir, pleese credit my 30 rupees in account [protected] and stop this unknown service as activeted without my permission.

Respected Sir/Mam,
i am D.Oliver Vetha Singh i hold this[protected]AIRCEL) for more than 2years but i use to suffer constantly by the unwanted service calls based on their own advertisement each and every 5minutes..But today i faced an huge problem that one of my relative is admitted in ICU she has none so i was with her as a care taking person,but frequently i had a situation to arrange blood for her but i cant able to call the donors in that situation..I GOT MORE THAN 20CALLS IN 1 AND HALF HOUR..ITS A HECTIC SITUATION THAT I ATTENDED SO MUCH SERVICE ADVERTISEMENT CALLS FREQUENTLY WHICH MAKES ME THROW MY MOBILE OUT..
PLEASE TAKE AN ACTION TO STOP THE UNWANTED SERVICE ADVERTISEMENT CALLS WHICH MAKES A PERSON DIE IN SOME SITUATION!PLEASE TAKE ACTION AS EARLY AS POSSIBLE....
THANKING YOU!
YOURS FAITHFULLY,
OLIVER VETHA SINGH
[protected]

Hi,

I have an Aircel postpaid connection. I was activated the caller tune. But, now i don't need the caller tune facility. And also i'm not able to deactivate the caller tune facility. When i screw on the Aricel site, i got the solution (Please see the attachment 3rd question). I tried as they guide. But, the number (53000) is wasting my money only, not use at any time. This number (53000) only guide to me, how to activate different type of songs only, not give to me, the deactivation procedure. Please guide me, to save Rs. 30 monthly.

Hello Mam,


I have purchased a new SIM card on Monday, April 25, 2011, at 07.00 p.m. from Aircel office, Madurai, but it has not been activated yet today, Thursday, April 28, 2011. I have made nearly 5 to 6 phone calls to the office to activate it, but i was told every time that it will be done within an hour. Much disappointed in this regard. I am not able to attend to or to make any official calls.

Hope that necessary steps will be taken as soon as possible.

My mobile #: [protected].
Location: Madurai

Dear Sir, i am using Aircel phone. i got lot o[censored]nnecessary business calls and messages daily more than 20 times.several time i send reply message to 1909 to stop this things.but there is no response.This is diverted me from my activities.i am getting lot of tarcher.what i can do to avoid this things. kindly inform me.Thanking you.
My.mobile no is [protected].
Hariharan.

i m using the aircel prepaid and on dated 09/04/2011 i was activated the service of missed call alert and fifteen rupees deducted from my prepaid balance for one month but its not working yesterday date 26/04/2011 .and i m so dissatisfied of this aircel service .my number is [protected].so take imm.action against that problem and plz sort out that problem.
thanks
ashish

Last week i went to out of station yesterday evening only came.i am not paid my aircel mobile bill.so disconnected my line.26th april night 10.15pm i called to your customer care and said that my connection has been barred reason of bill payment so please release my line i will pay my bill on tomorow morning 9.30 am .important thing is i am using web in this connection so i want to send mail to my US clients.i requested your customer care exe Ms.Ramya Ref no ; 1-[protected] she promised that we will realese your line within 1hour but she not released my line . again i called your customer care at 12.35pm one of your exe named as Pradeep he said that we have no option to release your line.so i want to deactivate my connection. please help me to do this .I am using RPG cellular connection Last 7years.Now only the bad response.i have taken new Airtel connection.please do ASAP.

dear sir

My name is Nitin and my aircel mobile no.is [protected]
On 12 April 11
i had received a message that friend zone have been activated on your account and 30 rs was deducted fro my balance but had not send request for friend zone its activated automatically on my no. this happen in the morning and i deactivated it but at night around 11 pm i have received one more message that friend zone have been activated on my no. but i did not send request even this time and again 30 rs was deducted from my account then i complaint on 198 i have received 30 rs but my another 30 rs have be given in my account

Dear sir,madam,my name- manoj kumar, i belong to bihar my mobile no-[protected] for aircel company. i dont activate any programe but my balance is cut day by day why. i contact costomer care but not responce please help me why cut my balance..THANKYOU. MANOJ KUMAR, DEHRI ON SONE, ROHTAS BIHAR.

my name is lalit varshney my mobile number is +91 [protected] mere number par bigar activate kiye company ne jokes activate kar diya aur per month balance katta raha hab mene costumer care par call kiya to kehne laga sir aapke number par koi bhi activate nahie isi liye mene balance nahi pad vaya jab customer care par call kiya to kaha sir aap recharge kar walijiye balane nahie katega so recharge kar waliya agle din hi balance kat gaya customer care ko call ki 50 baar koi spast answer nahi mila aur call kat dete customer care supervisior call kat deta mujhe balance refund chahiye.

I have lost my pre-paid simcard. Kindly block the card. The number is : [protected]

I have taken an Aircel Connection in2010. I had been disturbed continously by promotional calls for VAS such as Caller Tunes, Bed time stories, Yoga and others. I called Customer Care, where they refused to provide me appropriate details. I was very much annoyed. Already I've registered with NDNC on13.04.2011. But today, I have been deducted Rs.25/- for a VAS. Please Aircel Customers be careful in accepting unwanted calls. It is third rate that they snatch our hard earned money like anything from their SMS & Promotional Calls. As my money is snatched, there could be lakhs of customers who have lost their money. If all could join, there is a chance to build a sound economy by forbidding the wastage of VAS by service providers. Please be cautious - AIRCEL CUSTOMERS, don't be careless like me.

#13
[protected], 11:33 PM
Unregistered
Guest

Posts: n/a
services barred by aircel network
hello sir/mam,


This complaint is regarding barring of my number [protected] without any notice,my number is 2years old.
i cald up to the customer service and they didnt resolved my problem and hung up the phone.i just want to know why they want documents of my number again,as i had already submitted at the time of purchase of the number ,as per my knowledge number verification is done within two days after purchasing the number,moreover i had recharged with 225 rs which provides free calls between aircel number in delhi,unfortunately they deducted my balance 2 days back,i dont knw why these people deduct money even when there is free cals between the aircel numbers.
plz plz just wind up this company as many people are facing trouble because of aircel service provider
sir plz take a serious and harsh action against this service provider,m really very unhappy due this provider.
waiting for the hopeful response
thanx

as the aircel connection is bad, as i couldnt port off. could u please sugget us the way?

aircel no 1 frauds and cheater networker dndc not 1909 not activate scam , i have start dnd type my aircel number , next massage come you are type is wrong came. aircel company no 1 cheater

Dear Sir,

Today (19-Apr-2011, Tuesday) at 09:34 am, i received a missed call from [protected]. As the number being strange, I googled the country code and came to know that it was from Pakistan. I am bit concerned about how did the calling person got my number and I feel it is important to bring this matter up to your notice. I would appreciate it if you would look into this matter and restrict further calls to my mobile or to any users.

Regards,
Vijay Jebakumar
[protected]

NO COVERAGE IN ATTAPPAADI AT PALAKKAD DISTRIC

Hello Sir,

My transaction of recharge mobile was unsuceesful at[protected] ans still i did not get back my money of 200/- so please sir i heartly request to u please refund my money as soon as possible , below is my ordered detail. this is my email id [protected]@gmail.com so please try to solve my problem soon.



Order Number : 1422498
Registered User : [protected]
Mobile Number : [protected]
Recharge Amount : 200.0
Payment Mode : Net Banking (State Bank of India | )
Transaction Date: 14-Apr-2011 04:51:46 PM IST

Yesterday i been to aircel store with Unique port number (MNP) and I asked for portability option for postpaid connection, I had actually requested store manager and cust care person to generate bill any other date apart from 9th of every month. For my request the concerned person over their have blindly refused and said they cant able to do that. Though i had told them that for reimbursement purpose i need to submit my bill on 3rd of every month. It seems Aircel guys dont care of their customers.


They in fact told me that its "not possible" as per the customer wish, It seems in this competitive market specially in telecom sector i dont think this will be accepted by the users of network operators.

lost one customer!!!!! AIRCEL......... good great going keep it up.

regards
shrikanth
[protected]@gmail.com
[protected]