Aircel Complaints & Reviews

Aircel has automatically activated caller tune on my cell & deducted money from my account. On requesting call center associate to refund money, he said as per an offer SMS was sent to you & the caller tune was activated. This is not acceptable.

I am using Aircell Prepaid connection and Mobile No.: [protected], Today i.e. on 7th March, 2011, at 0532 Hours I have received a SMS “Dear Subscriber, Melody Time Pack has been successfully renewed. You will be charged Rs. 15/- month as rental”.

Though I have neither made any phone request nor any SMS request to AIRCEL. But last 4 months they have deducted Rs. 15.00 to Rs. 30 on every month. Every month I have complaint to Aircel Customer Care, but the problem is still going on.

When I have not made any request to the service provide to any additional service, what is the logic behind to send the such SMS to the customer. I never experienced such a stupidity with Aircel. i am constantly following Aircel customer care from 3 months ago but there is no response from their end. They always use to says that wait i'll give our higher officer but still i didn't receive any solution.

I bored of writing about issues. So am stopping with this. I have escalated it to some other officers. I hope there will be atleast one person who will help me turning into a satisfied customer and make my spent time valid!

Please warn the appropriate authority to credit back by amount into my talk time account

Thanks & regards

M. Anandan
(H.S.: [protected])

Dear Sir,

Without any information Aircel network deducted arounding 50/- from my mobile account with in one month.Before 20 days i have lost 30 rupees after that i have activated DND service but today (07/03/2011)when i checked my balance, i bacame to know that 20 rupees also deducted from my account.

Regards

Jyotirmaya Mishra
Mob - [protected]

I SAW AN ADVERTISEMENT IN DAINIK JAGARAN A LOCAL MEERUT NEWSPAPER ABOUT MOBILE TOWERS WHICH WAS OF AITEL/AIRCEL.THEY CLAIMED THAT I[censored] CAN PROVIDE US A FREE HOLD LAND,TEERACE FOR FIXING OUR MOBILE TOWER WE WILL GIVE YOU RS. 45000/- PER MONTH AND RS.40 LAKHS ADVANCE WITH THE COURT AGGREMENT SO I ANKUR KUMAR APPLIED FOR THE SAME I DEPOSITED THE AMOUNT OF RS.10550/- FOR FUTHER PROCEESING THE A/C NUMBER WERE AS FOLLOWS-
1.-[protected]
DEPOSITED ON 28 FEB 2011 IN STATE BANK OF INDIA.ROORKE ROAD MEERUT IN NAME OF BAJARANG SINGH
2.-[protected]
DEPOSITED ON 3 MARCH 2011 IN SBI ROORKEE ROAD MEERUT IN NAME OF MR THAN SINGH

THE NUMBERS PROVIDED TO ME WERE -[protected],61,64
NOW THEY ARE NOT RESPONDING TO MY PHONE CALLS.I THINK THEY DID A FRAUD SO I WANT JUSTICE AS SOON AS POSSIBLE....

I am experiencing very slow speeds on my Aircel Connection. I use internet generally on my mobile phone and on my pc itself and I have found the speed to be very unsatisfactory. I am using nokia n73.....the problem is not with my mobile phone.....I have the unlimited pack activated on my mobile.But with the current speeds I dont think I will even be able to use 300-400 MB. ...... when i start downloading any thing speed goos to o b/s and nothing is download .....so plz help me so as to i can njoy ur service....plzzzzzz
my no. is [protected]

i already gave complaint through direct aircel show room ([protected], [protected])dated on and i paid for that by cheque regarding name tranfer , its take around more than one year, i ask u one thing is it worked out or not, tell me frankly , i send u this same complaint thru mail again and again thru customer care but still am not getting any proper response from your side, i[censored] do the same i will see u thru legally.

sir i am using aircel card, last year i submit my id proof and photos,but today[protected]certainly my incomming and outgoing calls service baned.i contact customer car service they say submit u r id proof and photos. i am working in marketing field so mobile is our important wepon of our job.now i am totaly upset.pls what i do.very very worst servise.i can't see this kind of service anywhere.

Hello Sir,

I am very much frustated with the promoyion calls from the Aircel company as I do get almost 10-20 call every day and even I have tried registering for the DND service by the said procedure by the Aircel compnay by typing START DND to 1909 but it never goes through even I have tried calling the customer care the call never gets connected to the customer care executive. So I have no other option left now other than to register a complain against the Aircel telecom. So please help me so that these people stop pesturing people with these annoying calls to people and improve their service and so that whenever any people tries to call the customer care it should get connected and not get disconnected.

I hope my request will be heard by the authorities as soon as possible.

Thank You
Anupam Pandit

I am Arun Jain,using Aircel no.[protected]** wants to complaint about the [censored]ing service of Aircel. Without any permissions aircel U.P west service provider deduct (cut) my balance by Rs.50 this time. And by Rs 20 last month. Last they excused that Sir you have activated our 3 days internet service although i didnt. This time they said i activated Rs.27 sms pack & Rs 9 sms pack. What they think, that we have no brains to handle mobile phones????? They are just dogs..[censored] u Aircel U.P. West & their connecting person. [censored]s.....

My name is senthil .My number is disconnect with out informing me. It is not working from 28/2/2011 i having a balance of RS:185 and i am holding this no for past 2 years the validity of the no is 2012. i want my no back due to this i lost my busssness.

mobile no :[protected]

cont no is :[protected]

My aircel no. is [protected]. Since 15 days, I am continuously calling in customer care to activate my NATIONAL DO NOT CALL SERVICE but still my request has not been processed till date. The customer care executives are extremely bad. Either they cut the call or leave it on hold & forget. I am very much tensed due to the continuous promotional calls & SMS's. I have tried it many times by messaging "START 0" to 1909, but I instantly receive the message that "dear customer, you are not a valid aircel customer". I have talked to senior people also (Gurjeet & Vikas) but still my problem is unresolved. Still my NDNC is not registered. I am mentally harassed. Please help.

LISTEN KERALA AIRCEL CUSTOMER THERE IS A FRAUD OFFER IN RECHARGE OFFERS

KERALA AIRCEL

FOR 50 RECHARGE TOP UP U GET ONLY 10 DAYS VALIDITY...
IF SOME ONE READS THIS...PLEASE TELL ABOUT THIS OTHERWISE LOTS OF COMMON PEOPLE WILL BE CHEATED AND AIRCEL WILL GET AWAY WITH MONEY...PLEASE.........

I BEG TRAI /GOVT TO TAKE ACTION AGAINST BINAMI/FAKE COMPANIES... RUN BY CORPORATE COMPANIES .THIS...

Hi, we r in Tamilnadu and erode District aircel Cutomers and we have aircel mobile services. Aircel Network Gain and theft money through Aircel Mobile Subscription services (Activated by Aircel itself)
services like (Health Tips Alerts,Beauty Tips Alerts Job Alerts,Aircel Pocket internet, Stock Alert ,Jokes Alert and Dialer Tunes,Missed call Alerts,Love Express ,Amazing Facts Alerts ,News Headline + Breaking News,Geeta Shloakas and so on….) Most of Tamilnadu Rural Phone number loss Rs.30 per month, Every month any one service activated by Aircel and Cheating money that is Reduced balance Automatically. Our Phone Numer start with 98(6/7/8)55......
I[censored] Daily Watching mobile Balance then only Find that Theft.Otherwise we don't know that Theft. we call to Aircel customer Call number then They Say Like" Love Express alert Activated So Reduced your Balance and i[censored] want Deactivate then Send sms 58000 then only gain Rs.3 per sms For Aircel. Rural Peoples Cheated by Aircel please Prevent this aircel theft. Farmers,Old age Peoples and uneducated Peoples are Easily Cheated by Aircel Network.
Still now Call Rate is Rs.1 per Min for Old Aircel Numbers.Mostly all networks reduced its call rate per pulse Maximum 60 paise.But aircel Still now didn't reduced Call Rate, sms Rate.Aircel Norms is Use Rs 79 Rate cutter then call Rate will Reduce. Lot of people losing Money by Aircel. Please any one Solve our Problem.More private networks available 29p/s 30p/s 40p/s. Erode and Salem District Peoples Mostly Farmer and Rural Area.our People Really don't Know About how to solve that problem.Now Government Introduced new scheme for any network change options. Its Good for Peoples.But Uneducated People dont know about how to change network.Because it chance used by Aircel.
we have more then 5 aircel mobile services number more then six years.every family loss Rs.1000
per year.So People Please be Carefully and if u have Aircel Mobile number then to use For only Incoming Call don't Recharge.To Choose and Buy Minimum Call Rate Networks Phone Number and Honorable Networks(More Networks Like BSNL cell one, Idea, Uninor,Videocon.......). Business Man Change the Network aircel to another minimum Call cost Any Networks. We have more Experience in Aircel Networks.Please Avoid the Aircel Networks Upto become a Truthful Networks.


Aircel Located in
Aircel Limited
5th Floor, Spencer Plaza
769, Anna Salai
Chennai - 600 002.
Phone :[protected]


The Real About AirCel
Telecom tribunal TDSAT today sought response from the Department of Telecom (DoT) over a plea by Aircel and its group subsidiary Dishnet Wireless challenging the penalty demand made by the department after they failed to roll-out their services on time.
The Telecom Disputes Settlement and Appellate Tribunal (TDSAT)'s bench headed by Justice S B Sinha directed DoT to file their reply within two weeks and posted the matter for further hearing on March 22, 2011.

The tribunal's directions came over a batch of petitions filed by Aircel and Dishnet Wireless seeking refund of Liquidated Damages (LD) with interest.

Aircel and Dishnet Wireless are the new operators that were allotted 2G spectrum or radio waves by former telecom minister A Raja.

DoT had issued notices to Aircel and Dishnet Wireless demanding crores of rupees in penalty for failing to meet roll out obligations for seven circles each.

Both Aircel, a joint venture between Maxis Communications of Malaysia and Apollo Hospital Enterprise of India, and its subsidiary Dishnet Wireless have paid LD charges demanded by DoT under protest.

As per the Unified Access Service Licence (UASL) conditions, telcos are required to roll-out their networks within one year from the date of allocation of spectrum.

According to the agreement, in case, new licencees fail to roll-out services within the stipulated period, DoT is entitled to recover LD charges.

Earlier in a similar case, TDSAT in its interim order, had directed Uninor and other telecom operators to pay 60 per cent of the penalty demanded by DoT for failing to meet their roll-out target.

DoT had sent notices to several firms, which had got new 2G licenses bundled with start up spectrum, but were still not offering services.

On Fri, 25 Feb 2011 15:41:55 +0530 "shubham kundu"[protected]@rediffmail.com wrote


On Fri, 25 Feb 2011 15:39:41 +0530 "shubham kundu"[protected]@rediffmail.com wrote

Dear Sir/Mam

Till I have Not Received the [protected] sim card,But line is active.. who will pay the rent??

Thanking U
Yours Truly
S.kundu
On Fri, 25 Feb 2011 10:22:42 +0530 "shubham kundu"[protected]@rediffmail.com wrote


Dear All


Please forward this mail all of your contact. To Know Original Face Of AIRCEL POSTPAID.

Thanks
Regards




On Fri, 25 Feb 2011 09:18:03 +0530 "shubham kundu"[protected]@rediffmail.com wrote


On Thu, 24 Feb 2011 23:36:24 +0530 "shubham kundu"[protected]@rediffmail.com wrote


On Thu, 24 Feb 2011 23:09:45 +0530 "shubham kundu"[protected]@rediffmail.com wrote
Dear Sir / Mam

I m sorry to say that I wish to surrender all of our No:- [protected],[protected],[protected],[protected],[protected], because of wrong tariff plan.. pls waiver Our Rental..


Thanking You

Yours Truly
S.Kundu




On Thu, 24 Feb 2011 12:47:16 +0530 "shubham kundu"[protected]@rediffmail.com wrote


On Thu, 24 Feb 2011 12:43:39 +0530 "shubham kundu"[protected]@rediffmail.com wrote


Dear Sir

Today I m writing U for a New and most valued problem,when AIRCEL is just growing there Infrastructure. few days ago we went a AIRCEL retailer for some CUG connection,then the retailer boy Give Us one AIRCEL no:- Mr MISHAL BHADRA [protected], Then we called him for 6 Connection (5 New+1MNP VODAFONE [protected]) , after called him , Mr Mishal :- [protected] assured me that Mr Atish Saha:-[protected] is calling U within Second.

Mr Atish Call Me and start discussion for AIRCEL Postpaid Plan.

He Told Me that He will take an approval for a Grate plan. which is Rental 799 with Bill Discount Rs:-300/Life Long.

A To ALL LOCAL CALL:- 1p/2sec and A to STD CALL:-1p/sec . Not only that 2200 MIN free For LOCAL+STD.

Dialer Tune / CRBT Free. 8 GB INTERNET Free.

on today 24 Feb i came to know that this was awrong sell . AIRCEL cant offer us the above mention plan.

so i m requesting all o[censored] kindly provide the same for ( [protected] )my no, Otherwise i will take action against AIRCEL DISHNET TELECOMPANY.

Thanking U
Yours Truly

Mr Kundu

Dear Sir/Madam,

I had done an recharge of 98 rs. for the Pocket internet one month ago. But today company did not give me any notification of finishing this peroid and deducted the amount from my balance. This has happened earlier also. When I complained on the customer care, they did not give me any satisfactory answer.

Please help.

Thanks
Abhinav Singh

Hi,

My number is [protected].
I have switched my number from AIRTEL TO AIRCEL.
I think I have commited a mistake.

From the day I have switched to AIRCEL, I am not able to send message to some particular number.I have called customer care minimun 30 times regarding this issue. My request ID is "1-[protected]".
I am facing this issue from last 2-3 weeks.
Please take care of this issue.

Thanks,
Rajeev Jain

Dear Sir/Madam,

this is to inform you that , i had a post paid connection of Aircel ( No. [protected])
i am using this connection since last 3 months, but i had found that my bill generates more than my expectation infect my credit limit is just 700 Rs. but my bill comes more than 900 Rs. every month.
i called customer care regarding my issue they referred me to contact Siliguri Branch office, i went to Aircel office Siliguri Branch with my grievances but no one was bothered to help me with my issue, even i requested them to migrate my connection into a prepaid but they denied to migrate them, while taking this postpaid connection i was said by the Aircel Representative that if the service doesn't suite me i can migrate it to prepaid after 3 month. now when i am requesting them to migrate my number into prepaid they are denying to do it,
infect a staff of Aircel said me that if i force them for migration into prepaid or go for MNP( mobile Number Portability) with other service provider they would barred my lines, and this is what they did,
i am stuck into a serious problem with my number being barred as i am a sales man and missing important calls of my clients, sir you can understand that this is a month of february and next month is march a financial year closing and if i dont ful fill my target i would be fired from my job,
this mobile connection issue has created a great impact on my working life.

Hence, its my humble request you to look into this matter and get my connection migrated to prepaid.

Regards,
Joydeep Dutta
[protected]
[protected]

Sir

I have purchased two sims of aircel few months back approximately 8 month back...On 16th Feburary they have blocked my sim on the terms of Identity Verification issue..I have then reproduced by identity proofs to its HEAD OFFICE at Canaught Place. The officials there at the office have assured me to resolve the issue within 36 hours...
When the problem has not been resolved even after 36 hours I contacted its customer care...they came with some new issue...some cusomer representative says to wait another 48 hours, someone lodges a new complaint, someone asked me to purchase a new sim...

I demand my both the numbers to be working fine along with the balance that they were having before hand complete in it..

My blocked numbers are [protected] and [protected]
[protected]@gmail.com

Hi

I have applied MNP PORT on jan 20th from AIRCEL TO VODAFONE. They rejected my request and they said that the o/s amount yet to be cleared. They not even ready to give billed amount and they said i need to pay the unbilled amount its about Rs.700.00. I was waiting for that billing cycle and paid Rs.680 for the two numbers. But previously they said Rs.700 for one number itself. Then i again raised the request on 15th feb 2010 for my 3 numbers.They successfully port out for my other two number. They purposly rejected my number and they said i need to pay o/s amount. I spoke with the Aircel Customer. Now the big dramatic story started. They said i have not paid the Jan 2010 bill for the Rs.680. Its looking strange that after one year they are asking me to pay the o/s bill for the month of Jan 2010. Its highly stupidity and cleary shows that they are cheating the customer.I have
My UIP REQUEST - DT236359
Kindly assist me to PORT OUT from CHEATING AIRCEL TO NEW SUBSCRIBER.

Bhavani

Dear Sir/Madam,

My initial MNP Port In request was lodged on 24/01/2011 - number [protected] (from Tata Indicom) to AIRCEL - the first port out code - expired where AIRCEL stated that they had technical issues - upon repeated daily visits to their Customer Centre after the port out code expiry they inform me that the application was not registered as they require another post paid bill.

With the latest bill showing no outstanding dues a second port out code was requested expiry date 20/02/2011 - this has also expired, AIRCEL now has no reason to give me. please advise what should be done - emails of the issue have been forwarded to nodal officers of AIRCEL & their Appeallate officers - no response

Please advise of what should be done next.