Aircel Complaints & Reviews

I brought an AIRCEL sim before a week.But Iam very unlucky, because it does not have range in my home.A large hospital named as EMS MEMMORIAL is situated near my home.The hospital is largest in my district MALAPPURAM.My home is situated in VALAMKULAM.Which is near the sity PERINTHALMANNA.

So I hopping for your kind attention in my case.

Yours faithfully
anooppallath

I am a retailer for Airtel, Idea, Vodafone, Relaince, BSNL and presently Aircel. Of all the above I am not receiving any signal for Aircel at my place Palarivattom, Ernakulam. As a retailer I also received many complaints from new subscribers as well around Palarivattom regarding the same problem.

From my observation I found that I receive signal only from Mamangalam and Pottakuzhi, but not Palarivattom. They have not yet started a point from Palarivattom till now.

I strongly advice to start a point at Palarivattom also since it is also a public centered place due to the functioning of Varkey's, KR Bakes, Nokia Priority Dealer, Mobile Store, Police Station, SL Plaza etc...

Please consider my complaint which I have already registered 1/70500529 and reply and do the necessary for the same.

sir
i have purchased a aircel sim, but it is found that it has no range in vamanapuram. pls take necessary action

Respected sir;
i had a compliant. I am buy a aircel sim at newely.but not had range.my place name is
kuruppampady. plz take action some fastely.plz sir

I am a Aircel customer. But the service wht they provide is very very very poor. Dont go with Aircel connection and dont feel later like me.

My no. [protected]. Is o[censored]p west and i m in up east. And i m not able to access gprs

Incoming Outgoing Details of My Aircel Number [protected]

sir/mam...

i want to know the outgoing and incoming call of my number...[protected]..it will be help for me so much.

Thanks...

Incoming Outgoing Details of my Aircel no.-[protected]
Sir/Madam,

I need the information of my Aircel no.-[protected].
Please provide me information so that it can be helpful for me.

with thanks,
Anurag Pandey

Sir / Madam,

I Need the Incoming and Outgoing Details of My Aircel Number [protected].
Please Give me the Details so that it can be Helpful for Me.

Thank You Once Again

With Regards,
Kavitha

Sir / Madam,

I Need the Incoming and Outgoing Details of My Aircel Number [protected].
Please Give me the Details so that it can be Helpful for Me.

Thank You Once Again

With Regards,
sathishkumar

Sir / Madam,

I Need the Incoming and Outgoing Details of My Aircel Number [protected].
Please Give me the Details so that it can be Helpful for Me.

Thank You Once Again

With Regards,
sampathKumar

sir/mam

I Need the Incoming and Outgoing Details of My Aircel Number [protected]
Please Give me the Details so that it can be Helpful for Me.

IAM NOT GETTING OUT-GOING &INCOMING CALLS

I Need the Incoming and Outgoing Details of My Aircel Number [protected]
Please Give me the Details so that it can be Helpful for Me

Need the Incoming and Outgoing Details of My Aircel Number [protected]
Please Give me the Details so that it can be Helpful for Me

Hello sir, My problem is when i call 121 and go to the custemer care number 9 is not active, 198 and call 4 that number also not
working. [the number is busy] i try the number [198 and 121 ] more than 2 month still i am not get any feadback. I go to the vepery aircel office but the problem is not solve. what can i do? my aircell number is [protected] name kushal. I send id proff also. I call my
friend phone to aircel custemer care 121 and 198. register my compliant. the number is [protected]. the person was told i call
you 1 hour later. but the person was not call. still i waiting to his call. when my problem was solve?
send me the details my E-mail Id. [ [protected]@yahoo.co.in ]

my aircel sim kho gayi jaldi de baal sim meri company ne mere prepaid paise nikaiye... my bibli quotes activate nai kiya lekin company jhoot bol ke mere 25rupees leiye mujhe mere paise chahiye ye hai mera number:-[protected]

aabe kutte mere paise de 25rupees wapas kar be kutte kaminey ... tanzeem pasha mera naaam mai chickbalapur me padhta hoon mera docomo number [protected] mai smoking kartu daaru peetu patiyo ko chedtu mera kaam yahi hai mere paise de 100rupees baal

aircel gaandu sim hai... paise company se chupke chuke nikal lete hain... ab mai chappal se maartu haram zade mere paise nakko nikal ye mera number [protected]...aur ye mere docomo [protected]

incoming outgoing details my no [protected]

sir/mam...

i want to know the outgoing and incoming call of my number...[protected]..it will be help for me so much.

Thanks...Alireza

aircel call detail of my n. [protected]

i want to know the outgoing and incoming call of my number...[protected]..it will be help for me so much.

jhgh

i need the incoming and out going details of last one month my number [protected] pls give me the details...

I want to know the incoming and outgoing detail this no [protected] 6/11/12 TO 9/11/12

Dear Chilla Indra,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.

Dear Kavitha,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Mr. Suresh Kumar,

Hope your issue has been addressed by our Member Relation Executive. Please let us know in case of further of queries.
You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

Hi Dolly Rana,

This mobile number is not active as confirmed by provisioning team.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear AJIJ,

You are not contactable over phone after several attempts

1. Plz visit the cell city for the request.
2. The charge for prepaid call details is @ Rs.25/-

At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Kavitha,

Tried reaching the you, ringing no response
Incoming call details can be provided if it’s a legal case or a police case and the requests comes from the concerned authorities.
For outgoing calls, you have to walk to nearest Aircel Center and provide id proof, address proof and post cross verification of the details, If the details provided by the customer matches with the documents available with us, outgoing call details can be given to customer for last 3 months.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Dear Rajiv Nigam,

You are currently latched on upeast circle and GPRS Services are readily available on Prepaid numbers.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel


Warm regards,
Thanks!
Team Aircel India .

Gopi
I Need incoming and outgoing call details for my number [protected] aircel and email-id [protected]@gmail.com pls sent my incoming and outgoing call details for last 6months

i want to know the outgoing and incoming call of my number...[protected]..it will be help for me so much

i want to know yesterday outgoing and incoming call of my number...[protected]..it will be help for me so much.

Hi vaithees meenu,

Thank you for reaching us at Social Care.

We would request you to visit nearest AIrcel store with valid ID proof to get the same.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel — Required PUK Code

Dear SIr/Mam, By mistake i locked my cell phone and forgot its pin, kindly provide me my PUK code. My No.is [protected] or give any suggestion to retrieve my phone my mailid is [protected]@gmail.com Thanks...

Aircel — sim misplaced

dear sir my aircel no. [protected] is missing plese deactivate this number thanks

deactivate my sim

To deactivate my number due to aircel poor response and call barred.

Dear ppppsss,

We would like to inform you that the number has been barred under SIM lost.

Warm Regards,
Aircel Social Care Team

Dear Hrehaan Yousuf,

We would like to inform that you can use PUK 52811306. Please let us know if you need any further assistance.

Warm Regards,
Aircel Social Care Team

Dear Customer(marishwaran),

We regret for the inconvenience caused. Please share the following information to confirm your identity:

Aircel No.:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Chat me

Hi I am A boy my name is parvez maaz
Mujhe dost banana bahot pasand hen kia mujhse dosti karoge??

want my no. call details

I want the complete call history details of my aircel prepaid no [protected] Please mail the call details for the past 5 days to my email id: [protected]@gmail.com

Dear Customer(mohiiiiit),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

charging excess

i have taken one paise per second for hole life . but after sifting to sonebhadra district aircel is charginf 60 paise per call. why ?????? my mobile no is [protected]

Dear Customer(bhaskar PRASAD),

We apologize for the inconvenience caused. Please share your "Alternate No." so that our team can look into your issue.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Bhaskar Prasad,

We would like to inform you that there is no any plan activated on your number of 1 paise sec.

Warm Regards,
Aircel Social Media Team

this is not done
any company providor has the full rights to send the person unlimited messages and calls
i[censored] get so many calls and messages then its ur fault

hai to all my name is sadakpromodh;email address is [protected]@aol.com.my phone no is [protected], [protected], my website is www.sadakpromodh.com, www.geocities.com/sadakpromodh.my another mobile no is [protected].these information for only friends. i sining to all.

Hai i m ajmal

FRAUD

AIRCEL COMPANY HAS CHARGED ME WITHOUT MY APPROVAL
FOR - LOVE TIPS AND MISSED CALL REMINDERS.
WHICH I HAVE NOT REQUESTED FOR. I HAVE RAISED COMPLAINTS ABOUT THAT, THEIR RESPONSE IS SO STUPID, THEY ARE SAYING I MUST PRESSED WRONG BUTTON DURING THE MONTH OF DECEMBER 2008 SO THE CHARGES WE ARE ON.
FOR THEIR KIND INFORMATION I WAS NOT IN INDIA I WAS IN ABROAD WITH THE AIRCEL CHIP.

THIS IS COMPLETELY UNACCEPTABLE. THEY SHOULD BE FINED HEAVILY FOR THIS TYPE OF ACTIVITY. THEY ARE REALING STEALING CUSTOMERS MONEY. FOR EACH PEOPLE THEY ARE CHARING 60RS. IMAGINE...

I am also receiving same type of message and 30 rs deducted for this. Please let us know how you canceled this?

Aircel — unauthorised charge

my mobile no. is [protected] ...aircel activated of hockey alerts service without my permision within 30 min interval date on 8 march till today 5 times activated this service i have complant custmer care but no one taking action .....and 1 caller tune activated to my no. without my permission......plz refill my amount balance

i have lost 65 rs till now plz help ......

Hockey alerts is an automated service and there should be an authorisation from the customer. The promotional calls and messages can be the reason for that when responded, in order to avoid such in future get your DND service activated

Dear har*mi Aircel !

Please.. Please... Please..unsubscribe
my mobile no. from 'Sparsh'.
My mobile no. is[protected]
These days Aircel sends me the
following message and steals Rs.7/-

"Sparsh is renewed at Rs. 7.0 for 7 days.To listen or unsubscribe dial 5800065"

When i dial the above no. they don't give any option to unsubscribe.

I think its thousand times easier to activate any service on aircel than to deactivate......

When i try customer care or complaint desk they don't connect/recvieve my call !

Bas khun chuse pade hai..!

Marne k baad b saale paise leke jaaenge !

Sharam naam ki koi cheej hogi toh ab shayad deactivate kr denge !

Bas chuse pade hai!

CHN14A2A1 has been renewed on your Aircel mobile .
Dear customer you will be renewed soon for CHN14A2A1, please maintain sufficientbalance to continue the services


This is the problem i have...
Charges are applied without my knowledge..
Please help me with this..

I got message that 30rs for 7days is deducted for aircel tiny tv.i didn't subscribe for it.similar deduction happened before for pocket internet.pls sort this out.again n again such problems r happening.its frustrating.my no is [protected]

I M NOT ABLE TO OPEN INTERNAT SERVICE ON MY CELL NOKIA 5130 SIM IS AIRCEL

Hi,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.

hello sir,

[protected] & [protected] this following my aircel post paid two numbers, i want to deactive today itself ( 1st may 2009 ), due to i`m going to aboard first week of may. name of connection sathish . HOV serives cug .

Dear sir,


[protected] this following my aircel postpaid, i want to deactivate gprs today itself (2nd may 2009), due to i get some additional charges in this service, and i want my current mnth bill[protected] to[protected] in particular bill full usage nos and details i want immediately, im activate gprs in last 26th april only, i get charges in current mnth itself for gprs charges. waived charges immediately. and send to my mail id immediately bill particulars. im inform already to customer care he didint take any action. U didnt take any action i cancelled all cug connection in my office, Name of the connection is P.ARCHANA. (KEVIN LOGISTICS) CUG.
your's
P.ARCHANA (kevin logistics)

sir before a last week i got message from the my mobile "you have won 3 million Dollers in the 2009 Shell Mobile Draw with pin SPDC

Aircel — 2009 Shell Mobile

Sir, before a last week i got a message through my mobile "ypu have won 3 millon dollers in the 2009 Shell Mobile Draw with Pin SPDC_IN.To claim, send your name and Tel.# to Rev.walcott on:simonwlcott yahoo.com
sir kindly verfiy this message is correct or Fraud

sir,
i am a retailer of your company i have my shop in burnpur maya communicatrion and i am selling your products with 3 years i have demanded for the sign board of aircel i have said it many times with your dealers but no action is taken till yet they provide these dealers doesn't provide sign boards for us. many of my customers move away from my shop and don't come there for aircel recharge as there is no any sign for it sir please i m requesting you to provide me a sign board for my shop.

my shop is at:-
Maya communication
narsingh bandh mallick para
Burunpur ph. [protected]

this August bill not send my a/c

Dear All,
My name is satyende kumar from Gurgaon (Haryana). My aircel mobile no. is [protected].
I'm trying to contact aircel coustmer care along 25-27 days. Every time my call on hold minimum 8-9 minute. Then i cutt my call becaues i have no more time for that. Without my permisson diler tune activeted on my number and 30rs deduct every month.
Very very poor and bad coustmer care service of AIRCEL.


satyender
[protected]

to deactivate my two post paid sims the no is [protected], [protected] pls deactivate as soon as possible.

i have given request for deactivation of my aircel post paid, mobile no [protected], another number [protected] in the month of october 2009. when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still i am receiving the bill which i have not used .now they are saying that u have to clear all the bills then only the number will be deactivate.
your's shiju

Aircel — deactivated my connection

I am Magesh kumar .My aircel no [protected]. 22.05.10 12 noon my connection deactivated without information to me. Also i am unable to call even customer care. The aircel people having no common sense regarding how a customer can call customer care ,If they blocked his connection.I informed the problem to customer care . Still 22.05.10 ( 10 PM ) my connection not activated. It shows the negligence of aircel people. I am totally upset about Aircel.

If Aircel ask me regarding their service i vote will be POOR...............

Hi,

i have given request for deactivation of my aircel post paid, mobile no [protected]. when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still i am receiving the bill now they are saying that u have to clear all the bills then only the number will be deactivate

Thanks,
T.Arunkumar
Contact number: [protected]

sir please send my puk code my number is [protected] and my second number is [protected]

Deactivate my mobile number
Dear Sir,
I have given request for deactivation of my aircel post paid, mobile no[protected] . when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still i am receiving the bill which i have not used .now they are saying that u have to clear all the bills then only the number will be deactivate.

your's prabhu
[protected]

Dear sir

I have 5 Aircel postpaid connection, i want to deactivate one no [protected], so please deactivate immediately as soon as possible or call to my no [protected] how to deactivate.

Regards

prabhu
[protected]

Hi,

My aircel postpaid number is [protected]. I want to deactivate this number, I tried many times to customer care and not able to connect with time. Every time the connection is disconnected. Please take this request and reply back to me to [protected]@gmail.com.

Thank You.

Regards,
Babu
[protected]

Dear Sir,

My Aircel Postpaid number is [protected]. I want to deactivate out going calls only this number. Kindly take this request. As soon as,

Thank You.

Dear Sir,

My Aircel Postpaid number is [protected]. I want to deactivate out going calls only this number. Kindly take this request. As soon as,

Dear Sir,

Hello, my no. is[protected], i wnt to deactivate this no. but aircel is providing very poor service, there is no response from CC, my phone was stolen so i wnt to disconnect this no. i called to customer care several times.plz deactivate this no. and improve the service to customer.

Regards,

Deepak Bidlan.

Dear Sir,

Hello, my no. is [protected], i want to deactivate this no. but aircel is providing very poor service, there is no response from CC, i want to disconnet this no. i called to customer care several times.plz deactivate this no. and improve the service to customer.

Regards,

ashwini

I have Aircel postpaid connection and i want to deactivate because of poor service. my no is [protected], so please deactivate immediately as soon as possible.

My aircel postpaid number is [protected] and [protected]. I want to deactivate this
number immediately, I tried many times to customer care and not able to connect with
time. Every time the connection is disconnected. Please take this
request and reply back to me to [protected]@gmail.com.

Thank You.

Regards,
Ezhil Arasan
[protected]

My aircel postpaid number (for internet) is [protected]. Despite repeated requests my number has not been deactivated. I have cleared all my bills still receiving dues although I have not being using it for months and also had requested it repeatedly to be deactivated. CC does not respond properly. I have also written to them but no action had been taken. I am extremely disappointed with aircel services. I want my number to be deactivated immediately.

Once my number is deactivated please send a written confirmation on my email account - suyesha.[protected]@gmail.com. Please do it asap.

Hi

Pls DeactiVat My airCel poStpaidE
No_[protected]

You contact to ABDULLAH _ [protected]

My number is Aircel Chennai connection [protected], I have removed the sim and not using it more than a month .
I have already paid the last month bill completely. But even though I am not using it they sent the bill this month . Could you please disconnect it .

Dear Mahesh surisetty

Thanks for writing in to us. This is to inform you that you still have an outstanding amount of Rs. 231. Kindly clear the bill and then visit the nearest Aircel store for disconnection of service.


Warm regards
Aircel Social Care Team

I am also suffering from the same fever as I have also an aircel number and I want to discontinue this number can anybody tell the easiest way to discontinue my aircel number as its suffering me more than a viral fever.

Dear Sir,
I have given request for deactivation of my Aircel post paid, Ac no :[protected] in the month of march NOVEMBER . when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still i am receiving the bill which i have not used .now they are saying that u have to clear all the bills then only the number will be deactivate. i called to customer care several times.plz deactivate this no. and improve the service to customer.so please deactivate immediately as soon as possible. Please take this request and reply back to me to [protected]@gmail.com.

your's DHANAPAL.M

I have aircel postpaid connection and I want to deactivate because of worst service and bill rate is very high in every month. My number is [protected], so please deactivate immediately my number as soon as possible. Already I have complaint 7 feb '15. But they are said after completing 3 months only deactivation.

My number is [protected] please deactivate it.

Dear sir/madam

plese deactivate this number [protected]...bcz this number activate by another person., that person my office staff., now he is trouble.bcz i activate this number that person I.D proof...
My name is GANESH-[protected], [protected]

Dear Aircel,

I have Aircel post paid connection and i want to deactivate from today[protected] itself. My no is [protected].

Regards,
Ponpandiyan.T

Dear Ponpandiyan,

We request you to visit the nearest Aircel store to deactivate the number.

Regards
Aircel social care team

Aircel poor u all doing like thief
see this month also they charged rs:100 extra realy iam un happy,
last month 50 this month 100 next month 200 ah ? have to pay extra va ? with out using anything, aircel always took money from poor and middle class peoples, u all doing like thief, i heard same from friends, here after in my life time i wont use aircel i never refer to anyone please deactivate my no i like to move away from aircel pls do it as soon as possible

Hi kgopiece,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hi kgopiece

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

I have Aircel postpaid connection and i want to deactivate because of poor service. my no is [protected], so please deactivate immediately as soon as possible.

pls deactive this number-[protected]

Dear Sir,
I have given request for deactivation of my aircel post paid, mobile no [protected], in the previous 2 month back. when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still i am receiving the bill which i have not used . i have lot off time called urs side also no update.now they are saying that u have to clear all the bills then only the number will be deactivate.

your's faithfully
athul

Dear athul p,

We have verified your account details and there is no request has found for deactivation of this number. Also, We tried reaching you but your number is not reachable. We request you to share your alternate number and convenient time to get in touch with you for further assistance.

Thanks and Regards
Customer Service Officer | Social Care Team

Please closed my aircel post paid connection [protected], because from 2 months back I am not using this connection because incoming and outgoing facilities not available, disconnected by Aircel,
I already paid all the outstanding balance, raise a request for closed the connection

Please

Hello, My aircel no. is [protected]. Have been very unhappy with service and now wish to deactivate my number. Although the amount outstanding is unreasonable i will still clear the amount and hope not to be associated with aircel anymore
Regards
Roma

Dear Sir,
My Aircel Postpaid number is [protected]. I want to deactivate this number. Kindly take this request. As soon as,
Thank You.

FROM-pankaj
To Aircel
I paid rs 660 on the month of December and I didn't use the service after the month of July .Executive called me on January to pay rs 83, again I paid the whole amount without using any service of aircel, I forgot to cancel as because I thought that I didn't use the sim so they cancelled my postpaid service however they didn't.Again customer support team is calling me day by day for the payment.What I will do?I been to aircel center and asked the same and they are telling me to pay rs 450 then they will stop my postpaid service.Customer care always call people to join aircel family but no one wants to give free advice how to cancel the service.I am a money making machine or what?Never want to use aircel in my life, just cancel it as i can't pay more and more money.My aircel number was [protected].

Sir
I paid RS 660 on the month of December and again executive asked me to pay an amount of RS 83 on January so I piad the amount.Again aircel team is calling me to pay some amount as I didn't cancel my postpaid service however nobody told me to cancel except the executive who told me to cancel the service as its not like prepaid where if you are not using the SIM the SIM will close automatically so I been to nearby aircel store for the cancellation again they are telling me to pay RS 450 .I was not using the service at all from August why I will pay for it.I already paid much amount and I am really tired of answering calls from aircel.please help.If I used the service definitely I can pay and I paid already RS 760 without using the aircel SIM.My number was [protected].

Iam using aircel postpaid number for more than 9yrs as of now i didn't face any issues on that now i want to convert postpaid to prepaid so i visited aircel store in Trichy they said is not possible now you have to wait for 8 months then they ask me to visit PM cell agent they also not accept my request since i have plan to surrender my number what is procedure.

Hi MEYYAMMAI RAMANATHAN,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Meanwhile please share your Aircel No.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

I have Aircel postpaid connection and i want to deactivate it because I loose it. my no is [protected] so please deactivate immediately as soon as possible.

dear sir,
my aircel number is [protected]. in the last bill company charged approximately Rs. 120. when i asked about charges they said it is due to change of caller tune 7 times in a month. but i still remember that i have not changed any caller tune during the period. the company is still refusing for not to refund the charges.

Dear Jasvir Sheera,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team

I have Aircel postpaid connection and i want to deactivate My aircel no [protected], so please deactivate immediately as soon as possible. I'm already reached out Pammal and T nager branch for this cancellation in March 1 but till the sim is Active status. I never pay the bill amount for March month...

Dear Customer(saranyathirumal ),

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Warm regards
Aircel Social Care Team

Dear All,

i also canceled my Aircel Postpaid no but till they are sending bills and they want to clear the last two month bills till they are adding extra VAS charges to my no. thats way i dont want do that

Dear Ahmed Khan(ahmedkhan.[protected]@gmail.com),

Thanks for writing out to us. Please share your "Aircel Number" so that our team can look into your issue:

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel postpaid connection so bad deactivate my two sim due to the fraud company [protected] and [protected] i ask to perumbur aircel store they didnt response to me, they told me the reason server problem, if you not deactivate my account i will not pay the bills.

Dear Customer(umar safiya),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Customer(saranyathirumal),

We hope that your issue has been resolved. Please let us know if there is anything else we can help you with.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Customer(umar safiya),

We are working on your issue and will get back to you with an appropriate resolution. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

I have Aircel postpaid connection and i want to deactivate because of no Signal (in AP Rural). my no is [protected], so please deactivate immediately as soon as possible.
I paid outstanding today.find below the trans-ID
CH90948791231464000569623

Thanks,
RadhaKrishna

I want bill from April2014 to March2015 for the Cug number 7402613624 immediately for SMdDC Audit

I want printed bill for Audit purpose My cell number is [protected]

Deactivate my mobile number
Dear Sir/Madam,
I Already deactivation of my aircel post paid, mobile no [protected], i have paid the last bill on Jan'16 thought aircel Customer Care and i requested the person to deactivate my number will be deactivated. Because of i went to foreign. still i am in foreign my wife is upset about Aircel serives.

So for this aircel sim not in use, why is bill repeating me is this the aircel Customer care is already cancelled my no [protected].

Aircel payment receipt No:12600785 Payment date: 07.01.2016.

Still not at all used aircel my number after bill paid on 07.01.2016.

I am totally upset about Aircel serives.

plz deactivate this no immediately and improve the service to customer.

Harrasment from this no 8759462667

Receiving a lot of harrasing texts from the no [protected], please block this no .. And catch the person as he is harrasing women .. And disturbing them .

Dear Customer(iwantmynamehidden),

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further, you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Prabhuhelen,

We would like to inform you that you need to visit the nearest Aircel Store to terminate the services of your Aircel postpaid SIM.

Warm Regards,
Aircel Social Care Team

Hello..mere no.se har hafte khud se service activate ho jati hai nd bal kat jata hai.kya karu kuchh samajh me ni arha dnd v activate hai

details of my number

sir/mam

I need my call details of this aircel [protected]
number for date 25/5/2013 all outgoing aur incoming call details
Plz email me my all call details on this id=[protected]@gmail.com

Port out

Hi Sir/Madam, I have requested port out from my aircel no. [protected], however it was rejected by aircel. Please advise how could I portout this number from aircel. Hemant Kadam [protected]

Dear Customer([protected]@pandey),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(mehshsi),

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

puk un lock

My mobile no [protected], not able to unlock need help to know the puk number.

aircel dnd

Activated DND calls and got SMS that I won't get calls after July 28th, but still getting unwanted calls from aircel. What should I do?

Dear Customer(k.s.shanmuganathan),

We apologize for the inconvenience caused. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

call not go ti casmar car

sir mera numbar hai [protected] jo ki up east aircel ka hai esme casmar car nahi lag rah hai pll opn my casmar car

Dear k.s.shanmuganathan,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

Dear hemantskadam,

We have checked and found there is no such issue from our end. Please check with the other operator.

Warm Regards,
Aircel Social Media Team

Hi! this is ponpandiyan. Am the user of aircel postpaid connection for past one year. My number is [protected]. Due to my official work I went to Qatar on March 30th 2016 so before my trip I went to aircel office (located in kilpauk) ask to deactivate my postpaid number they told me its take more than 3 days. unfortunately I don't have that much time in the critical situation they suggested the Idea of fake custody. me to agreed for that. In last June (28th) am return back to India again. I start to use my Indian Sim but it's having same postpaid plan & the same day i received call from aircel team to pay past 3 month bill, I didn't agreed so that finally they said to me to pay the minimum amount 600rs the number will be changed prepaid. I agreed and pay 600 rs. But till now that the level of problems same Condition. They didn't change my number post paid to prepaid. So kindly rectify my problem as soon as possible

Dear Customer(ponpandiyan),

We are forwarding your issue to the team. Meanwhile please share your "Alternate No." so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(ponpandiyan),

We would like to inform that you have given request for the migration from postpaid to prepaid, but did not submit any documents. We request you to walk in to the Aircel Store and fill up the migration forms and provide documents for migration request to be processed.

Warm Regards,
Aircel Social Media Team

Dear Sir,

My Aircel Postpaid number is [protected]. Actual my plan is 399 now bill coming Rs.1200.I want to deactivate out going calls only this number. Kindly take this request. As soon as,

Thank You.

Aircel service and network is very poor I have went to aircel gallery to disconnect my postpaid connection but the gallery people is not ready to close.
In place of closing the connection they are telling that they can't disconnect within 3 mnth off connection then I told that to disconnect the tariff atlist they are not ready to disconnect the tariff also.
In place of disconnecting the connection they are forcing that I have to pay the tarrif plan .
I told that till today date I am ready to pay and disconnect the plan
Than also they are not ready to disconnect the plan
In place of disconnection they are telling that I have to continue the billing and if I will use or not use I have to pay the tarrif bill in future otherwise they will complain to police.
This is type of harassment from aircel gallery.

Kindly help for the same
My number is [protected]
And gallery person number is [protected]

Dear Sir,
I have given request for deactivation of my aircel post paid, mobile no [protected], when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still no responce so please deactivate immediately as soon as possible. Plz contact [protected] or [protected]

your's Arul

I have Aircel postpaid connection number [protected] which was lost in travell. So please disconnect the same and send me your bill on Email ID [protected]@gmail.com. I will pay.

Dear Sir,
I have given request for deactivation of my aircel post paid, mobile no [protected] so please deactivate immediately.

hi aircel i want to know the details of the number [protected]
because i am gettimg disturbed very much
pls help me to come out of this problem

dear sir/ madam,
this is to intimate you that i have taken new connection from Hardik communications near gandhi circle Dist. Gadag Karnataka. on 19/11/2010 & have given all the required documents but still they barred the number from past four days creating lot of problem for me . my new connection number is [protected] . Kindly take this into consideration & rectify the fault as early as possible.

Respected Sir,
I Need Bills And Calls Statement For This Number [protected]
with kind regards
Ganesh

I want the bill statement for the past two months of [protected]

Respected sir/madam,

i am not yet recieved the bill statement of october and november month .kindly send the statement to my residence in time.my mobile no.[protected].

Respected sir,
i need the bill statement of this number [protected] for last month with my adress mention in the bill please send the bill statement to e-mail address.
Thankyousir.

dear sir, i need last and this month statement of this num;[protected]

I am muneeswaran my mobile number [protected] feb2010 bill is not coming what is problem sent to email id my mobile is customer care number not going please sent to reason .

Thanks,
Muneeswaran.s

I Need Bills And Calls Statement For This Number [protected]
with kind regards
madhan

I just want to get e-statements for our corporate numbers.

Can you guide me?

Regards,
Venkat.

I Need Bills And Calls Statement For This Number [protected] email : ismail.[protected]@gmail.com
with kind regards
J. ismail

Dear Aircel,
I Need Bills And Calls Statement For This Number [protected]
Mail ID : [protected]@gmail.com

thanks 7 Regards,
Prabu

Dear Sir,

Pls note still we have not recd the post paid bill for my mobile no : [protected], which pls send us immedly through my email id :- [protected]@yahoo.co.in or my address, which pls do the needful.

Pls confirm your immediate response.

Tks/Rgds.
N.Vimala
Ph : [protected]

I Need Bills And Calls Statement For This Number [protected]
Pls Mail the statement to my mail id: chennai.[protected]@gmail.com



Thanks & Regards,
Ramu...

I Need Bills And Calls Statement For This Number [protected] email : [protected]@gmail.com
with kind regards

I Need Bills And Calls Statement For This Number [protected]email : [protected]@gmail.com
with kind regards

i Need Calls Statement For This Number [protected]
Pls Mail the statement to my mail id: [protected]@rocketmail.com

Dear sir i need for the bill statment for this nummber [protected] : [protected]@gmail.com with kind regards now
thanking you sir.

i Need Calls Statement For This Number [protected], [protected]
Pls Mail the statement to my mail id:[protected]@rediffmail.com

Respected Sir,
I Need Calls Statement of december 2012 For This Number [protected]
Pls Mail the statement to my mail id: [protected]@yahoo.com
with kind regards

Hi,

Thanks for writing in to us.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

AIRCEL USELESS CUSTOMER CARE — Very poor customer service in Aircel coimbatore

AIRCEL-VERY VERY WORST CUSTOMER CARE SERVICE @ COIMBATORE CODISSIA TOWER OFFICE
Aircel office customer service is very worst in Coimbatore, because yesterday[protected] I went to buy 2 new aircel prepaid simcards in nokia shop at sowripalayam pirivu, Trichy road, Coimbatore. Sales man asking extra money to give the simcards and after 10 minutes he is telling “ I can not give the sim cards, no more simcards available to sell “ likewise. What is this brainless wordings, as a customer I am asking to buy but as a seller he is not willing to give those sim cards. Why I choose that Aircel network.
I spoken with Aircel customer care executives, but they are totally disappointing me & not at all hearing the customers complaints.
bcoz i am a 5 years continuous customer with aircel network
AIRCEL customer service is totally waste…waste…useless always...

Very poor service in aircel customer care

Codissia tower office customer care is total waste

i needed the name and address for the mobile number [protected] and also the number from which place

me ek aircel customer hu... hamare area me network ka bohat problem hai pichle 1 week se, customer care me call karke bhi koi faida nahi hua... hum chaheta hai ki hamare eha jald se jald netwark service thik kia jai...

sorry wrong infermation do not listion to the complains its tottaly frade.bye bye.

The Worst customer care is Aircel, , , , , dont even think of buying any connection from them, , , they can only be limited to villages not in metros, , , , pathetic, , , , , , worst of worst service, , , i bought the prepaid number on dated 03/04/2009 and today is 16/04/2009 the number is not activated, , , although i have submitted all my papers the same day and their customer care assured me that the number will be activated the same day i.e. 03/04/2009, , , but the same has not activated even after 15 days.

So many times i spoke to their so called customer care i think at least 50 times but failed, , i have not seen such pooor service from any mobile industries, , , not even this, , , on 13/04/2009 right after 10 days of purchasing of that sim, , , i spoken to ''AMIT CHOPRA'' told to be a FLOOR MANAGER, of so called their office, , , he assured that the activation will be done within 3 hrs, , , , but the same has not been done till yet, , , and today again (16/04/2009) i spoke to their call centre, , , , and when i asked for the ''AMIT CHOPRA'', Mr. CHOPRA, , , hide his face with guilt and left massage to his collegue that he is busy in a meeting, , , , of course meeting is more important that their pathetic services, , , and when i asked for some other manager or Supervisor, , , that call center guy named ''RANBIR'' told that every one is busy in meeting, , , (must be disscussing in their meeting how to provide more pathetic services in the market).

I don't know whether they are aware of International Consumer Rights Protection Council ( ICRPC ) if not kindly visit this site "www.icrpc.org/ " and shortly you will receive the notice from them.


''YOU ALL HAVE LEFT ME NO CHOICE EXCEPT TO GO TO International Consumer Rights Protection Council AND FILE A CASE OF THIS HOPELESS SERVICE''.

Pathetic services dont even think of AIRCEL, , , , 'Shame on you people, , ,

aircel is a waste network.I set dailer tune but most of the time ring will be come

Aircel — Worst Service Provider

I had purchased the Aircel connection IN MARCH assuming the great network coverage(After seeing the unlimited Advertisments in TV).
but since the date of activation i have not got even a single network singnal in my home and partial network in my area, i complained about this on 25 March(complnt No.[protected]to its
->CUSTOMER CARE(121),
->NODAL OFFICER([protected])
->APPELATE AUTHOURITY([protected])
all saying it will be done in 3 days and work is going on in backend and some other excuses.
Now seeing the services and thier response since last 2 months I'LL NEVER USE AIRCEL IN FUTURE EVEN IF THEY GIVE ME THE SERVICE FOR FREE.
Seeing the services of aircel i am happy with my older connection, Because aircel wants to just increase the no. of count of the new connections & don't care after sale even if connection is in dustbeans.

if any aircel authority or new aircel user reading it then i suggest them to disconnect them from WORST AIRCEL.
Amit sahu

Aircel CBE — Non Delivery and poor response

Dear Sir,
Of late professional couriers have become tottally irresponsible and negligent . On 5-6-09 Aircel CBE have sent me a important document vide Consignment No[protected], and today being the 10th of June and since there was no sign of the letter being deliverd I went to the courier office and enquired about my letter, they searched all the dates from 6th to 10th and told me that there is no such letter received by them. The same kind of document from Aircel has been deliverd to my neighbour on 6-6-09, so I insisted them to search again and after nearly half an hour the packet was lying idle on a nearby table and not even entered in the books. This is not the first time it has happened, on numerous occasions these staff of this courier are very rude and non courtious and when we tell them that we will lodge a complaint with the higher officials, their answer is we are not bothered about your complaints and do what ever you want.
While I am submitting this complaint on line I do not know how far I am going to get any relief, any way It is my duty to lodge a complaint and I have done it,

You should take your case to the Nodal officers in your area. Why don’t you simply walk into one of their stores and take the matter up directly over there as I am sure they are not keen on losing any of their valued customers.

AirCell — company executive not supporting & poor service.

Respected sir,
myself TANVEER HUSAIN from firozabad (UP). i'm wotrking as a training manager in reliance life i've lot o[censored]se of itenternet.i saw company advertisement: use high speed internet with unlimited downloading so i invest my125(new sim charges)+98(unlimeted using of internet) in the aircell connection on 07th july2009.
from that day till yet i make complaint in company custmer care that sir i'm unable to use internet on my pc so plz support me, executive(narenedra, Nayamat, ruchi, etc, ) told me difienetly we'll support u tell ur mobile model no after this these guy tell me ok sir i 'm trasfer ur complaint in our technical department they will make u call till tomorrow but this tomarrow never come. once time a executive trasfer my call to his senior mr. narendra he also give me same respone ok our technical will call u.
so from that day i'm so tensed and worried about company attitude towards thier customer. company make cometment to provide alot of service but after when we toke tht plan company doest'nt responding properly.
So i ask the justic, company will solve my problem and compensate my work lose during these period bcz my total work is suffer bcz i'm unable to make my schedule, cerculateting data to various location etc.

THANKS!
your faithfully
TANVEER HUSAIN
[protected].
FIROZABAD(UP)

GSM prepaid sim card — Customer care service is very worst

Sir I purchased a GSM sim on 22nd of july09. In order to complete the formalities i have submitted the required Data on the same day. But due to the negligency of your costumer care members of Malegaon, they lost my documents. Again after 5 days i submitted the same, Like this way i submit my documents 3 times. But due to there care less ness and irresponsibilities as a result my number is out of service since last 3 days. Mr Faiz, who is the head of the costomer care at malegaon, is such a worst fellow that daily he is committing me 5 times to solve my problem. And daily i am going yo him 3 times since i have purchased this card.If i will count then it will be minimum 25 tines that i have gone to there to activate my card. Really i am astonished by observing such a poor service from reliance. And it is not only my case, i have observed a nos of desatisfied reliance costomers in our resion due to your poor costomer service. And i have decided not to use any reliance product in future.

Hence sir requested to solve my problem and take necessary action on Mr Faiz, costomer care center, Malegaon, Nashik.

Nalini Kanta Sahoo, Mob- [protected], Malegaon.

I'm trying to connect Aircel customer care since from a week both day and night. No one is picking my call. I think they don't know the meaning of Customer Care. They just irritate the customer not more then that. I have dial 121 and [protected]. I have listen their voice records in machine. Which answer me all the time busy...my advice for those who going to connect the AIRCEL. Don't buy their service. You will regrade later. So up to you... WORST CUSTOMER CARE I SAW...

sir my mobile no is [protected]. last 7 years iam working this phone . now i have complaint out going calls not going at least 10 to 15 times dialled my phone. and incoming calls r coing but my phone is not ringing. ( my mobile is good ) please do it problem as soon as possible..

PRE PAID SIM CARD — worst services

hi,

i am using your 2 prepaid and a post paid number. i didnot get any sort of problem on my post paid numbers but on prepaid numbers i feel so much problems.i am contecting to prepaid customer care but not getting a good responce from your executives. i am getting flash msgs on [protected] while using nokia 3110c handset. i had complained a lot but not get any resolutiong. today i was just want to conferm about seriose 097119 that where it belongs from but your executive piced the call but didn't speak first from [protected] and then i called up from [protected] but your executive asked me for being on line, he didn't hold the line but didn't come back till 10min. plz take care of your help line. it is going to be a worst help line of punjab. plz take care.

with regards and best wishes,
ganesh kumar

Aircel — Second billing

My mobile no. is [protected]. I have sent a sms to activate per second billing facility. But, yet it is not activite. Why?

Have you checked with the customer care for the update? I think you just need to make a call to them and they will be able to sort this out in no time….

Aircel — worst service

I am the namakkal area customer.Tamilnadu circle.
I got very very wonderful experience with aircel network.
Let me share with you..

service problem no - 1
I tried to recharge my mobile from card (*222*1*.......#).But it gave the result that contain " nbs new service option".

service problem no - 2
Then i tried to call customer care center by dialing [protected], I didn't get the line.I tried for more than 10 times.

service problem no - 3
i used the web link to get other option
http://www.aircel.com/Circles/TamilNadu/customercare/instantservice.asp then i got the list of numbers like this


1213Prepaid/ PostpaidLatest Scheme Menu

1214Prepaid/ PostpaidValue Added Services Menu.

1215Prepaid/ PostpaidFor Prepaid : Rate Cutter Menu



but these numbers are out of service....

service problem no - 4

I dialed your customer care number from friend mobile that's the Airtel network.... In a seconds i got the line ...........

service problem no - 5

Your officers piked the line .. name Rajkumar ... i explained about my position with some tension ...without any serious he asked that voucher amount ( not number )
then i asked about network problem... He ended the call suddenly .......



wonderful service...............


web address not yet updated.....

Well descent Customer care officers....

if you need aircel service care just call from some other networks (like Airtel.vodafone....) . In a seconds you will get the line.......




We peoples are paying the money ...smaller bigger its not a matter ...
But service should be proper ....
I removed my aircel sim card...its one not problem to you but if it continue means ......

hey it seems you are extremely agitated. I think these are all very regular issues and can be sorted out in no time. My suggestion to you is just visit the nearest Aircel store and speak to the nodal officer there and discuss your problems in detail. I am quite sure these would be sorted in no time. Infact I have had an absolute opposite experience than you where customer service has gone out of their way to help me

Every day Deducting the Rs. 1 for dialer tune, but it is not activated in my mobile & trying to contact the customer care, i was really fetup none of the customer care phones / nos are not working. I am really suggesting my relatives & colliques to use any other networks except Aircell.

aircel is a waste network.I set dailer tune but most of the time ring will be come, cheeting network

Dear Public/ Aircel customers

This is humble request please choose the better for user friendly notwork, this air cell dont have any customer support

HI Aircel


This is Vikas Nair from Spectrum Technologies.Iam using four mobile connections and now i reduced the same to two, one airtel and vodafone.I stopped BSNL and Relaince because of their pathetic customer service.i got to know that aircel introduced second billing and i searched your website not found any information regarding the same.I called up to your customer care arround 11pm on 21-09-09 for some clarifications on second pulse.i got connected with three guys and unfortunately my call got disconnected in between again i called up i spoke to Mr.Ranjith and we had conversation on the same.i scolded him because of the call disconnection happened first from the others.I must say he was so good on the call and he gave me exact details what i expected.

I spoke to several executives in other mobile companys but the first time i was totaly satisfied with the conversation.Great job Aircel because you people giving values to your customers.Convey my sorry to Ranjith for scolding him .He was very polite on the call and very much oriented to helping me.I have asked several questions as iam new to aircel, he patiently answered me and appologised.These are the things a customer expect from a customer care executive.Iam into BPO profession for past 8years we are running a medical transcription company in trivandrum technopark.Iam training people for past two years and now leading a training team.


Iam really happy to take up your connections for my employees and for me.Today i walked in to your vazuthakadu store for the same.Now we are using the vodafone postpaid and expecting the launch of Aircel Postpaid.


Iam expecting a same customer service later also...keep up the great job Ranjith and Aircel.


with warm regards

Vikas Nair
Manger:Training and Quality
Spectrum Technolgies pvt Ltd
Plot No-5A, Technopark, TVM
[protected]@spectrum.co.in
Mob:[protected]

Aircel — Poorest service

Very low speed (0.1kb to 2.0kb). Poor edge(gprs) connection. Some times i need to try 3 to 4 times to connect to internet. Account balance alert always disturb me each time i open any website even after connected to internet. They disturb even after activation of DND. Poorest custmr care respose.

Hi friend I can really understand your plight. I would suggest you to refresh the GPRS settings on your set, the Customer care will definitely help you with this, moreover DND is a Govt regulated service so no one can manipulate this. You must have received some activation code when DND was activated just carry that and visit their nearest Aircel store, there will be a definite and assured solution to your issue. Good luck

I need Aircel Sim for Replace my old Aircel Prepaid No. i asked to customer care and they told me, just u pay 25 rupees in near aircel office and u ll get the sim. i went aircel offfice and ask sim. they told me u pay 102 ruppes and get the sim.

Outgoing call facility(complaint no [protected]) on my cell was barred on 2nd feb 2010 without any reason, when I called customer care I was told that it was Aircel technical problem and it would be restored back in 2 hrs. after 5 hours and 3 calls it was restored with an assurance that it would never happen again.

Over next 5 days it happened 6 times and cycle was repeated, every time I have to call customer care 3-4 times and get it activated. Every time I am told its Aircel’s technical fault and will not happen again. After 6 instances I insisted on speaking to higher authority but even after on hold for more than 15 mins many times I was not allowed to speak to anybody and my outgoing facility is not activated (only after 3 calls activated to be again deactivated after certain time). I was also told that I ‘ll be getting call backs and of course nobody at aircel called back. I am sure no body at AIRCEL cares about customer and customer care dept is dummy with nothing to do except giving false assureance.

Need less to mention that my bill is still not generated, neither have I exceeded my credit limit. Discontinued outgoing has affected my business and I have faced many losses due to same.

Not sure what is solution now and why Aircel is unable to rectify problem.

I escaled problem and nodal officer and other levels and as expected I did not get any response to my calls/mail and I’ll be surprised if any action at all be taken to increase customer care at AIRCEL.

Aircel — call center guys....

hi

a very bad respons from aircel customer care center

Aircel/postpaid connection — worst service provider

I am really fedup using Aircel network. It have been passed 5 months using aircel postpaid no [protected], but yet didnt recived a single bill even. I lodge many complaint regarding this issue, but yet my complaint is not resolved. After n no of complaint's the customer care executive told me that due to some problem we unable to transfer bill at ur billing address, and requested me submit my email id for an softcopy of bill. I belived blindly and submitted my email id, but no use of submiting email id bcoz i didnt recived any mail form aircel. I m not understanding what is my bill plan, what are cal charges etc.. Though ever month i paid my bill's, but now i lost my temper and i think dat aircel service is cheating it's customer appling wrong charges and that's is reason why they are not posting d bill to my bill address...

post paid balance

I can understand your problem, If you are not satisfied with the CC, you can visit the nearest Aircel store and speak to them I am sure they will help you out.

AirCell — worst service

Aircell the india's worst service provider that i had ever seen, activating dialer tunes & charging without customer knowledge.no proper response in customer care, If we add any numbers as add-on mistakenly
no option to deactivate that & activate proper number. totally waste

hi need my prepaid connection iyemised bill. pls sendit throgh my mail .

no [protected]

hi need my prepaid connection itemised bill. pls sendit throgh my mail .

no [protected]

Worst Services by Aircel! even thri NOdal Officers are Useless!

My email response to Aircel:

Date Mon, Feb 8, 2010 at 3:40 PM
To,
anil.[protected]@aircel.co.in,
anil.[protected]@aircel.co.in,
nodalofficer.[protected]@aircel.co.in


Hi Anil,

As per our conversation, please change my bill plan to one that I had earlier. i.e: Mumbai/ROM Corporate & SM (This one was for Sutherland Employees. Mumbai)

Unfortunately, the kind of services and response provided to my complaint is not at all satisfactory. As you are aware of this case and same has been followed upon by Nodal Officers: Disha and Pooja for little over a month now. Am really too tired of following upon this. If required, please contact Pooja and Disha to get a brief of the situation.

As per Disha’s request, I’ve been to your Mindscape gallery on 29th Jan. I spent about 2 hrs to get things straightened out because yr people were pretty confused about what needs to be done about my case and what documents were required to re-activate my connections. Aircel deactivated it without my consent even when this was under a dispute.

At the gallery, it was promised that the connections will be activated in 3 working days and a re-verification will be done as per TRAI rules. No one turned up at my place nor did I receive any call. When I called up nodal officer Disha on Thu (4th Feb), she promised a callback ASAP. There was no response from Aircel on Friday.

On Saturday (6th Feb), one girl called me up from Goregaon and requested me to collect my New SIM cards from goregaon. I stay in Malad and mindscape gallery is the nearest one to my place then why was I asked to visit Goregaon? Goregaon is about 11 kms from my place whereas Malad is 3.5 kms. My problems don’t end up here.

On visiting goregaon I realized that my verification is still incomplete and even I was pushed into another bill plan. I had made it clear with Disha, Pooja, employees at Mindscape gallery and even you that I need the same plan and services I had earlier, still why was there a big goo[censored]p? Mr. Prashant at Goregaon gallery was too defensive whilst talking rather than being helpful. He was literally arguing and not ready to take any steps to resolve it. Infact, it was quite he doubted me thinking I was bluffing. He insisted on proof. On reaching when I informed him about the plan I had earlier he refused change of plan saying he can’t do it and to contact Nodal Officer. Whilst leaving gallery I was informed that he will change my plan once I get the previous plan proof. I spent about 1 hr 15 mins at Goregaon.

Ideally, when I got this to Nodal Officer’s notice, they should have made this process much easier. Now am left on my own now. Correct me if am having any out of the box or higher expectations. At least it works the same with other providers. Am not sure about Aircel.

This is my last mail to you guys. I would appreciate if my previous plan is re-instated with all promised services like Free Itemized Billing, National Roaming and would need ISD calling as well on 9768-xxxxxx.

I’ve been through a lot and I guess you’ll have taken advantage of my patience. If I don’t get any satisfactory response, I won’t run after Aircel anymore. But yes, would never recommend to anyone. I can be reached at 970-22-xxxxx.

Troubled Subscriber,
Nadeem Ahmed

Date Fri, Mar 26, 2010 at 12:50 PM
To,
appellate.[protected]@aircel.co.in

anil.[protected]@aircel.co.in,
anil.[protected]@aircel.co.in,
nodalofficer.[protected]@aircel.co.in

Hi,

I wish to cancel the services for both my numbers i.e.:[protected] and[protected]. As per my last email, I’ve had clearly mentioned that I won’t continue If you guys fail to take any steps.

And it seems that all my requests have fallen on deaf ears. As well as you’ll have taken things for granted! It’s been more than 45 days but no one is bothered to settle this matter. Worst response from NODAL Officers and Pathetic service. Am switching over to Idea and BPL. “Will never recommend you guys to anyone and Yes, Will comment on your pathetic services everywhere (Media, Internet Blogs etc…).”

Troubled Subscriber,
Nadeem Ahmed

Sarkar aircel customer care se baat karna ka matlab hay bhais ke aage been bajana.sahi kah rahe ho aap jab maine customer care ko phone kiya ki mere phone main pocket internet nahi aa raha hay to us lady ne kaha ki apna sim 2 se 3 baar nikalo woh bhi bahar jaakar then phir net aa jayega.kahti samsung support nahi karta hay internet aircal ka.model no hay samsung impression A877.isme vodaphone or airtel chal rahain hay par aircel nahi chalta.woh DHONIJI aap ka ad dekhkar josh main aakar hum toh pagal ban gaye bhai.i iwant to tell one thing aap apne ad ke sath sath mobile jo aap ka internet support karta hay woh bhi mention kar de.kyonki aap ke aircel customer care is zero.unko kuch knowledge nahi hay.ab i think kyoun aircel sim le liya.its waste.ab kisi ko recommed karna bhi paap hay.

Aircel — about worst customer service

dear sir
i ajay solanki working in oriental bank of commerce manesar i was aircel"s [protected] no. but due to address varification my number was closed but when i called cuct care 121 no. there was someone bhawna and narender who said me that your no. will start till manday on 05.07.2010 but when i visit sec 14 cucmor care center they told me that your no. can never be start i want to know why they say so .
plez understand my problem and do as possible as u can do

THANKING YOU

AJAY SOLANKI
[protected] AND [protected]

There must be some confusion, which has caused such issues, Try to visit the Aircel store again and carry some copies of you address proof and consult them . I am sure they will come up with the best solution for you.

Its true.

I bought 3 sim cards from one retail outlet and submitted my document. And after six days 3 of my connection got disconnected. Than I went to AIRCEL customer care office RAJAJI NAGAR 6th BLock cicle, BANGALORE to resubmit my docs. There all that customer care executives are telling me, if I recharge of 222 rs in my no, , than only they can activate my connection that time, Otherwise it will take atleast 2 to 3 days. At last I dint recharge even a single penny, thats why its been already 2 days got over still now my connection has not been activated, ...

THIS IS THE THING WE ARE GETTING FROM AIRCEL COMPANY OUTLET. I DONT KNOW ABOUT OTHER OUTLET.
BUT THIS RAJAJI NAGAR 6TH BLOCK AIRCEL OUTLET IS ... WHAT WOULD I TELL...????

I[censored] GO THERE AT 7.45 P.M, , , THEY WONT TALK TO YOU...

GO THERE AND FEEL THE EXPERIENC, , , , U WILL GET TO KNOW EVERYTHING ... HOW WORST IT IS...

Aircel — Worst Ever Service Provider!

Aircel is the worst service provider i had. I am owning mobile since last 10years and had numerous numbers change during this time due to some or other reason but never because o[censored]nsatisfied with service provider. Aircel is a corrupt service provider which without any our need or initiation or request activate any of so called value added service (caller tone, internet activation, or any other....) After activation they just start deducting money from your balance. Their customer executive is hard to reach as you would end up your call in frustration after entering in numerous options to talk to a executive. This is the third time our account is activated wioth some unknown service and they start deducting Rs 7/- per week while i still dont know which service i am charged for........
For any new connection buyer i would recommend never go for Aircel.



Alok Kumar Gupta
[protected]

I have lost my mobile phone with simcard in last week .i was informed and i have bought a new simcard for my old number .They Charged to the new simcard for Rs.110/- but later on i saw yor website its cost is only Rs. 25/- . So Pls update the correct price of the Simcard in to your website its more helpful to the customer.

I know it can be frustrating but there is a solution to it as well. Get the DND service registered which will block all the telemarketing calls and messages as when you respond to these calls and messages certain automated services can get activated. Good luck.

Vodafone A really Worst Company running by worst person — Worst Worst Service

This stupids are fit for nothing bloody they react like a hell.. Useless fellows simply without reason this stupids will deduct the amount... I dont knoew which has Appointed them as a customer Care Exe as they dont know how to solve the Quiery Hopeless Service....

Aircel — Worst Service - Network problem - Bad Customer Support . Never Go For It

Aircel is a company which is full of fraud.
Its just 2 months and I am facing hell lot of problems.
Firstly, their sales people misguide me and then after the connection got activated they said sir we are sorry ..still this is also a good plan.

Secondly, For past 2 months I am facing network problem.
Maximum time I get "PLEASE CHECK THE NUMBER YOU DIALED " even if I am dialing from my phone book and ater sometime its works fine.

Other time " Network Is busy " though from other phone you can instantly coonnect.

Call get disconnected midway.

And now the best part for past 2 months I am not getting any resolution.

There reasons provide are more hilarious :

One reason give : There was a problem with are fiber optics hence for 2 days service was disrupted. Truth : Problem I was facing for past 2 months and still facing.

Other Reason : You will get problem during 6 -9 as thts peak hour time . Hence we cant do anything . Please try to dail after 9 . You will not get Network Busy message.

The customer support will never revert back and maximum time there some kind o[censored]pdate happening at the technical center.
They keep on insisting on we will for sure resolve the problem but infact just to save there records they will close the complain at there end and again you have to log a new complain and it takes 10-15 to reach to there customer support excutive and again he/she will log a complaint.

I suffered with then for almost 2 months and today finally took a call to disconnect the numbrer.

My Aircel Number : [protected].


I would advice to everyone to avoid getting trapped in there sales promotions. The best part I did was that I didnt disconnected my old number hence still my old number works.

Cant be worst service provider than aircel... This company is doomed one or the other day.. Customer service of Aircel is worst at the least.. I have been calling on customer care complaint number 198, 121 so on but no response at all, infact the calls get disconnected by itself after 85 seconds. I havent heard from customer care executive yet and its 4 hour of tiresome calling.. Am really raged with anger and would switch to some other service provider as soon as possible thanks to MNP schemes.. Lemme tell you your official music SUCKS big time and am not at all interested in your offers so keep your crap aside when we make call to customer care centers.. Instead of spending millions on brand ambassador to the likes of DHONI and SURYA spend on human resource and get more customer care executive on board if you really wanna survive in this competitive industry, respond to the calls we make directly instead of circumlocuting our way to customer care executive through music- am tired of hearing the crap.. Leave the of pressing 1 2 3 4 for tom dick and harry service and jus keep one number which would connect us to directly customer care executive.. For heaven sake improve your dismal customer service

aircel is the worst customer service provider. i hate this network, going to change my aircel network to other.

MY MOBIL NO [protected] THIS SIM CARD HAVE BEEN BLOCKED

KINDLY ARANGE TO SEND ME A NEW SIM CARD [ MY ALT MB NO [protected]}

AT RAJESH BHAGAT FLAT NO 008 PUSHPANJALI APPT NO 11 1 ST MAIN
1 ST CROSS CHAMRAJPET BANGALORE 560 018

Nokia — don't pick customer call

Dear sir or madam the complaint is about nokia care batala chaudhary comunicaton they dont pick custmer calls for any guidance or imformation please take any attention regarding nokia care batala

AIRCELL IS A VERY WORST SERVICE... AM NOT HAPPY WITH THIS SERVICE... I AM FACING PROBLEM

WITH THIS 3G INTERNET I HAVE CALLED CUSTOMER CAR FROM 3 DAYS NO ONE R RESPONDING THE CAL...

IVR SAYS THAT CUSTOMER CARE EXECUTIVE R BUSY U CAN CALL LATER...FROM 3DAYS SAME THING...

I DO KNOW WHAT THIS CUSTOMER CARE PPL R DOING TO B SO MUCH BUSY...

MY Name is VIJAY KUMAR.N
MY Num is [protected]

I WANT CALL BACK OR SOME CUSTOMER CARE EXECUTIVE SHOULD RESPONCE

Guys this is Rajeev. Nair, don't ever think of taking the Aircel sim card as they have worst plans, there customer service is the ____k all never answers the cal keeps you on waiting your will wait but dey will never turn back, i[censored] r lucky there executive will answer the cal but disconnect in middle of conversation. they don't have 3G service but promoting on there website click on the link http://www.aircel.com/AircelWar/appmanager/aircel/tn?_nfpb=true&_pageLabel=P...⇄ The world most _______k all company!!!

Aircel — customer care call center

Indecency of employees working in aircel call centers. They never listen to any complaint given seriously. They have no politeness to respond to the customers complaint. They are quit hurry in banging the phone ( cutting the call). Please disciple your staff.

Hi Kkanagaraj,
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.

i do belive tht, , , , its been 2 mnths since i have been trying to port this aircell no to vodafone...these keep refusing it by giving some stupid reasons...really disappointing and hopeless network...dhoni should be banned for doing it's ads...

MY MOBILE NO IS [protected]...AND I WOULD LIKE TO PORT IT TO VODAFONE...

Better to shut down aircel...
I am trying to contact from last 2 days ...

MY SUGGESTION FOR WHO WANT TO BUY 3G SERVICES PLEASE DON'T GO FOR AIRCEL.
ITS BETTER TO PAY SOME MORE MONEY TO OTHER NETWORK. HERE U CAN GET SIM AND GOOD DATA PACK.
BUT YOU WILL NEVER GET DETAILS OF HOW TO ACTIVATE OR INSTALL IN THE LAPTOP.


bharat shetty
[protected]

last 6 hours no network in namakkal so no calling from my busniness.

On 7th jan I have activated my aircel no [protected] vth rate cutter 22rs card n I was on important call n wanted to use the washroom n when I disconnected the call after 14mins I realised that rate cutter has been not activated on my no. but I have received ash saying ur rate cutter had been activated n you can enjoy local calls 1ps 2sec but I was charging 2ps 1sec n by this I lost my bal n went into depriossion cos I couldn't finish my talk vth my love n want to file a case against this in court. Bye mana vl meet in court baby

Dear Sampath

As per our system records, Kindly note that there is no recharge of RC22 on your account from 01st Dec 14 to till date.Request you to provide complete details fro further assistance.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

Aircel — Aircel mobile co big cheating public money in the pockets

4 Reviews
Ve venkateshadi on Feb 12, 2016
Add a Comment
On 29-12-15 the balance was in my mobile no: [protected] Rs 43/-. On 30-12-15 again check in the morning the balance was Rs 1.28/- i am shocked. I am calling for customer care for the reason, the customer care says u will use the data that's why main a/c balance was cut. I did'n use data i am using always my office wifi. The aircel customer care was not responding / resolved the reason. Please add Rs 42/- as a talk time in my mobile no [protected]. I am write a letter to PM's tribunal also. The aircel co says the customer's fault. Please send me a details of Rs 42/- cutting money.

Aircel cheat always for customers

Thanx
Vasanth Kumar
[protected]
[protected]@gmail.com

this is very very poor resolution

Hi venkateshadi,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel has the worst customer service known in history. It is still sharging my postpaid account even though I gave a cancellation request.

Dear Ravi Vijayaraghavan,

We regret for the inconvenience caused. Please share your "Aircel Number" and "Alternate Number" so that we can assist you in a better way.

Warm Regards,
Aircel Social Care Team

Customer care executive is very rude and network is also very bad in lucknow

Sir I buy a Aircel sim on 17 April 2016 I did't get my frc I asked to retailer he said that he had done my number is [protected] I live in up Lucknow and my name is Ali sultan

Dear Mr Khan(alisultankhan3 ),

We are forwarding your concern to our concerned team.Meanwhile, please share the below mentioned details in a order to assist you better.
Date of FRC recharge :
Rate value of FRC :
Transaction ID :

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel — my port Not Done

Air el My sim not port out other network nort port in.i submit portout paper [protected] but Air el Not Cut Their Line.ple

deducted balance not refund

My balance was deducted today, , the customer service representive said that your balance will be refundable, , but till its not

detected balance

detected my balance 150..n i complain in that company they told ur problame in 24hrs bt they r nt giveng my balance back even they r nt pickupn call...

Value added

Why cut on my 3rupes