Aircel Complaints & Reviews

dear sir,
someone has by mistake taken away my sim card of aircel number--[protected].kindly block the incoming and out going calls with effect from now.
thanking you.
yours sincerly,
cinthoorika.

M Amala Anthony Lambert,
Asst Manager,
Indian Bank, Circle Office
359,Dr.Nanjappa Road,
Coimbatore 641 018

To

Aircell limited,
Codissia Towers,
78 Huzur Road,
Coimbatore 641 018

Dear sirs,

Sub: Re - deactivation of My Cell No:[protected]

I am holding Aircell Mobile Nos:[protected] and [protected] for a long time.
Since I am holding the first number for more than two years, you have given me a message that “ We thank U for being with AIRCELL for more than 2 years. As a reward we offer Add on pack with 1 year validity @ just Rs.49/-. Rush for ur nearest retailer. T & C apply “ on 23 11 07.
Based on the message, I have bought the above noted Sim and it was activated immediately. Since it is valid for one year, I kept it as additional mobile facility for my family. But to my surprise, it was deactivated after a couple of days without any intimation. You have failed to keep-up your promise and made me to loose Rs.49/-. It is mere breach of trust and promise. I expect your reply by immediately.
Your services to me so far have been the best except this incident. If you do such thing - misguiding your customer, definitely your customer base will be eroded.

Expecting your response positively,

Yours faithfully,



M.Amala Anthony Lambert

I am an AIRCEL CUSTOMER My Mobile No is [protected].

I am getting some unwanted love tips and for which I am registered without my authorisation or any request. This is highly IDIOTIC and unwarranted and illegal. When I wanted to contact Aircel Customer Care number they do not even pickup or respond.

I need to stop this NONSENSE IMMEDIATELY RECEIVING MESSAGES ON LOVE TIPS ETC. AND WHICH I FEEL THE AIRCEL IS CHARGING SOME SOME AMOUNT. I NEED TO BE COMPENSATED WITH PENALTY OF DOUBLE THE AMOUNT DEDUCTED IMMEDIATELY FAILING WHICH I AM TAKING THIS UPT TO CYBER CRIME BOARD.

SRIDHAR R
[protected]

My Sim card is locked.
How do i remove this lock.
Kindly provide contact details including phone number.
Await your response at the earliest


Regards

Mujibur Rahman

hi everyone Im basha and i've purchased a new aircell startup card. its was 5 year validity. when i recharged my card first time i'got the message from aircell that say thank me to choose 5 years validity card throug out 2012.... but now i got message when i disconnect my outgoing calls that contain the message the validity of my card only for 2010. after this event i have try to contact customer care (no.[protected])but still i've no response....................................................

Hi,
I dont think that it has use to make my complaint in this website... cos when i tried through verbal communication it dint give me any use .... then how can i wxpect through a mail???????????? my mobile no. is [protected], i called a ISD no. on 5th of October , but no one picked the call, but i was charged Rs.9.20.. when i called to CC and asked to take a complaint, Mr.Pravin Who's CSO in aircell told that he'll take a complaint and send me the complaint no. but i dint get it even after 3 days.... then i spoked to a supervisor named Miss/mrs Swapna, she told that still now there was no complaint raised and she'll take a complaint and forward it..... at last after 5 days i spoked to Mr.Charles who is Supervisor there... really his service and softskills was good... yet he said that there's no updation regarding that ISD no. i left it just like that since i was satisfied with Mr.Charles's service..... really he's the Asset of Aircel..... I do have another Prepaid no. which is [protected] . in this no. Rs.30 got depleted on 6th November. i gave a complaint to Mioss/Mrs.Kirthiga, she said that i'll ghet a docket no. but i dint get it.... when i asked for supervisor they transfered to TL.Mr.Vijay kumar... he hunged up the line in between (4.30pm)... then at night 11.30 i spoked to TL.Devraj he said that the amount got depleted cos i've activated SMS bank, which i already gave a request to cancel in the month of MAY. .. he said that he'll check and call me between 4.30 to 5pm... but he dint... then i called at 11.30 and spoked to a CSO , he said that Devraj'll call me in 1/2 an hour as he went to dinner... i was waiting till 12.30 but he dint call... again i called and spoked to Ranjith CSO.... really he made me to frustrate like anything..... if possible.. hear that call and give a good solution......