Aircel Complaints & Reviews

Since last week there is no network on my mobile. I want to port this number to other network. Let me know how to proceed mobile number [protected]

I tried to contact maharashtra circle customer care office but customer care contact number is not valid.

Also the email address is out of order. Do the needful as soon as possible.

This mobile number is linked with my many documents.

I want this number activated as soon as possible.

Mar 20, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 08, 2018

Dhara Gangani's response Hello Team,
For the above given Aircel Number, for about past 1 week, I don't get any Tower signal. Hence, I could not use my SIM, also I am unable to PORT the Number with other Network. So, I kindly request you that if you have any solution, please apply it or inform it to me. Also, Please give any suggestion to PORT my number with other Mobile Network in this case.

Verified Support

Feb 14, 2018

Aircel Customer Care's response Dear Customer (umeshys1987),

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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D

Dhara Gangani

from Dhule, Maharashtra

Feb 13, 2018

Aircel SIM Network Not Available
Aircel No : [protected]
Alternate No : [protected]

Specific location of issue (indoor/outdoors): Both indoor and outdoor, everywhere I experience this issue.
I want to port this number.
so kindly help m with this issue

Reply

Aircel Customer Care's response, Feb 14, 2018

Verified Support

Dear Dhara,

We have already shared all the possible details and regret that we are unable to assist you in this regard.

Warm Regards,
Aircel Social Media Team

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Address: Pune, Maharashtra

Hi sir,

I am trying to change from aircel to jio as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. My mobile in maharashta state. My mobile number [protected]. Please call me my new number [protected]. I need my upc code urgetly. So please provide me upc code urgently. Please do needful. I want to use same number.

Thanks,
Sushant chivate.
[protected]

Mar 18, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

Aircel Customer Care's response Dear Sushant,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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Address: Jaipur, Rajasthan, 302025

Hello,

I am unable to send port message to 1900. It shows sending and after 5 minutes or so, it says sending failed without any error message. I have been trying this for last 20 days with same result. The message format is:
Port 968*

I am able to send normal messages, but not the port message.
I called the customer care and they said it will be resolved in 48 hours, which i know is a complete lie as this isn't a new issue.
Aircel is trying to be oversmart by not allowing it's customers to send port message as this issue has been reported several times on several forums for over a year.

Please provide me upc code.

Regards,
Vishal

My number which i want to port is [protected]

Feb 25, 2018

Complaint marked as Resolved

The issue might have been due to tremendous load on servers and lack of infrastructure. Issue got resolved after few days of complaining here. Tried yesterday and message was sent successfully.. got the UPC code today morning..

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

Aircel Customer Care's response Dear Vishal,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team

Feb 14, 2018

Updated by vishal.upad008 Hello,

I had already specified the format of message. Nevertheless, following is the format of sending the message:

PORT [protected]

and sending it to 1900.
I don't get any error message, just sending fails after 4-5 minutes.
Attaching the screenshot.

Thanks

Verified Support

Feb 17, 2018

Aircel Customer Care's response Dear Vishal,

We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest. Kindly visit any nearby Aircel store for better assistance.

Warm Regards,
Aircel Social Media Team

Feb 17, 2018

Updated by vishal.upad008 What do you mean by "that particular area"? I am living in Jaipur city, not in a village.
All messages, except the port message are being sent.

Is that a problem of "that particular area"? Can port message be sent ONLY from some specific/pre-defined areas?

You can simply provide me UPC code.
What's there that only Aircel store people can assist, which you people can't?

Feb 23, 2018

Updated by vishal.upad008 Could you please revert on this? Or you guys don't have any answer?

Feb 25, 2018

Updated by vishal.upad008 Message sending problem resolved.. Got my UPC code :)
Apologies for the hard words said..
Sad to depart from Aircel after being a long time customer, but needs to mold with the changing time.. All the best.. !!!

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Address: New Delhi, Delhi, 110047

Website: Aircel.com

Hi i am pitamber choudhary using aircel sim card & my registered mobile no is [protected]. But from today onwards (12/02/2018) near about 17.00 hrs suddenly the network disappears & not reconnecting with any network even after reinserting sim card & changing handset. Trying to connect with customer care executives number of times but didn't get connected. I am losing my important calls since past 8 hrs which is going to hamper my business.

Kindly help immediately.

Mar 22, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2018

Aircel Customer Care's response Dear Gulshan,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 13, 2018

Aircel Customer Care's response Dear Gulshan,

We request you to share the problematic location. So that we can check the same at our end.

Warm Regards,
Aircel Social Media Team

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When i call from aircell number firstly it gets diverted and then rejected, as i checked i don't have any custom diverts activated,
I have all incoming calls, but can't place any calls;
Its been a period of thirty days, i even checked with aircel gallery people,
And strangly they don't know anything about this;
Customer service is totally not cooperative,
Totally irresponsible behavior by company, this is last place i am trying or will change provider!

Mar 19, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Swapnish,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share your Alternate number with us for better assistance.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 15, 2018

Aircel Customer Care's response Dear Swapnish,

We would like to inform you that as checked with our network team we did not found any barring or provisioning issue hence you need to restart the phone or select the network manually and if still doesn't work please get the SIM checked.

Warm Regards,
Aircel Social Media Team

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I

Itsvishaljha

from Gurgaon, Haryana

Feb 12, 2018

Aircel is giving invalid UPC
I want to port out my number from aircel
But every other circular says invalid UPC
First i go to the idea centre but they told me that you have invalid upc
Then jio
Then airtel
But every circular told me the same.
Vishal
[protected]

call gets diverted and rejected on aircel - Comment #3002770 - Image #0

Reply

Aircel Customer Care's response, Feb 12, 2018

Verified Support

Dear Vishal,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 19, 2018

Verified Support

Dear Vishal,

We would like to inform you that your issue is resolved and now you can generate UPC successfully. Do let us know for further assistance in this regard.

Warm Regards,
Aircel Social Media Team

L

Loganathan logan

from Namakkal, Tamil Nadu

Feb 13, 2018

Sir
My village surrounding is 10 km. That 10 km place Aircel net work is not working on last 22. I called for Aircel care 2 times but it's not consider my compliments. Please take my compliment sir.
Thank you sir.

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer (Loganathan logan),

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

R

rai ji

from Delhi, Delhi

Feb 13, 2018

Sir,
Last week i link my addhar to sim and deler say that you have to send a message
RVE KYC YES send to 12345 and u will get a confirmation msg of aadhar linking but my message did not send to that number
Sir you are requested to reslove my problem as soon as possible as

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer (Rai Ji),

Apologies for the inconvenience caused to you. Kindly share your concerned Aircel number for better assistance.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 21, 2018

Verified Support

Dear Customer (rai ji),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

S

sandesh1987

from Pune, Maharashtra

Feb 13, 2018

My aircel sim with number [protected] looks like it has been disconnected, as it is showing ''emergency calls only'' message from the past 5-6 days..i had not recharged it for a while... ive been using the number since the past 10 years.. please start my service again as it is an important number for me..

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer (sandesh1987),

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on [email protected] to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

M

mRohit

from Pune, Maharashtra

Feb 13, 2018

Hello Aircel team,

I have my aircel number -[protected] from last 8 years and I need this number as it's my primary number. Please help me out I can't send port message as service is off in Maharashtra.
Please send me port no. at email : [protected]@gmail.com

Thank you.

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Rohit,

We would request you to send a mail on [email protected] to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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Address: Kamrup Metropolitan, Assam, 781037

Hi yesterday night i have received 1 sms dated-11.2.2018 from aircel for masti mall serices activated for [protected] number. But i did not activate any kind of services. Please deactivate masti mall services and refund my balance i tried through vas to stop that services. But i am not able to deactivate. Please do not activate any services without customer knowledge and deactivate masti mall services for [protected]

Mar 13, 2018

Complaint marked as Resolved

issue resolved

Aircel customer support has been notified about the posted complaint.

Feb 11, 2018

Updated by bijoy rio my number is [protected]

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Bijoy,

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Time of deduction:
Amount deducted:

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Bijoy,

We would like to inform you that an amount of Rs.20.00 is deducted from your Aircel mobile number [protected] on dated 11th Feb’18 for MASTIMALL service, which is auto renewal content and charging done after getting confirmation.
However, we have deactivated the service to avoid further charging for the same & as Goodwill Gesture, we have refunded the amount of Rs.20.00 to your number. Same is also reflecting in your main account balance currently. Request you to kindly dial *125# your Aircel number to check & confirm the same from your end. Please ignore those websites or web link which are chargeable to stop this type of charging.
We would also like to inform you that we have forwarded your Aircel mobile number [protected] for blacklisting from any kind of promotional alerts/links; hence you will not receive any SMS/links related to promotional value-added services.

Warm Regards,
Aircel Social Media Team

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P

Prashant Taras

from Kurduvadi, Maharashtra

Feb 12, 2018

Plzz Send me UPC code... my aircel no port to idea...send me UPC CODE this my alternate number...no range no other network connected...
([protected])

Plzzz rply fast my alternet no
Or mail

[protected]@gmail.com

...

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Prashant,

Apologies for the inconvenience caused to you. Kindly share your Concerned Aircel number with us for better assistance.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 21, 2018

Verified Support

Dear Prashant,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

A

aditya takawle

from Pune, Maharashtra

Feb 12, 2018

Please send UPC code for [protected]

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Aditya,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on [email protected] to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

C

chella681312

from Kuzhithurai, Tamil Nadu

Feb 13, 2018

Dear sir,
I want complete the call history of my Aircel prepaid number [protected].please sent the call history from August 2017 to October 2017 to my mail i.d
[protected]@gmail.com

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer (chella681312),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

K

[email protected]

from Bengaluru, Karnataka

Feb 13, 2018

Hi

I am facing too much problems with my network from last 4days. As on 6th Feb 2018, I can't find any network of Airtel. It shows "Emergency calls only". Please resolve this issue.

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer ([email protected]),

We regret the inconvenience you have faced. Kindly share the following information if you are an Aircel subscriber in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

Y

Yásh Thákúr

from Hajipur, Punjab

Feb 13, 2018

Kindly provide me UPC code for [protected]

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Yash,

We regret to inform you that the Aircel services have been closed down in Himachal Pradesh and hence we won't be able to assist you in this regard. However, we suggest you send a mail on [email protected] to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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Dear sir i am using aircel network since many years but now i want to cange to different network due to neteork problem and to use 4g network as aircel is not goving 4g network in our region i have to change for a 4g netwok. For this i have already sent sms to 1900 for porting and the charge fot it is deducted from balance but return porting code have not received yet.

Mar 17, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 05, 2018

rameshsameli's response Mobile ke sim kho gaya mobile no [protected] ko band karo

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Srikant (srikant91),

Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following information with us for further proceedings:

The format of sending the message:
The screenshot of the error received after sending the PORT message:

Warm Regards,
Aircel Social Media Team

Feb 12, 2018

Updated by srikant91 i have not received any error message but also not any PORT code from service provider

Verified Support

Feb 13, 2018

Aircel Customer Care's response Dear Srikant (srikant91),

We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 14, 2018

Aircel Customer Care's response Dear Srikant (srikant91),

We would like to inform you that as per our concerned team UPC for your number is DO196831 which is valid up to 27/02/2018.

Warm Regards,
Aircel Social Media Team

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L

Logezh

from Coimbatore, Tamil Nadu

Feb 12, 2018

Hello sir,
Iam logesh, my number is [protected].today i recharged rs40 through my iob mobile banking.The amount has been deducted from bank, but i received a sms recharge unsuccessful.please refund the amount as soon as possible.

not get port code from aircel - Comment #3002809 - Image #0

Reply

Aircel Customer Care's response, Feb 12, 2018

Verified Support

Dear Customer (Logezh),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer (Logezh),

We would like to inform you that we are not able to trace the below transactions. Please provide the Billdesk reference number for better assistance.

Warm Regards,
Aircel Social Media Team

S

Sarika Nimbalkar

from Deulgaon Raja, Maharashtra

Feb 13, 2018

I am trying to change my aircel no to airtel. pls providing me the Unique porting code. AIRCEL NO [protected]

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Sarika,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on [email protected] to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

P

Pallaviagrawal

from Kanpur, Uttar Pradesh

Feb 13, 2018

In my mobile no.[protected] Rs 2/sms service has been activated automatically. I had not subscribed to any service. My phone is on roaming with vodafone network so i am unable to deactivate the service at my end. Kindly deactivate the service activated.

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Pallavi,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 14, 2018

Verified Support

Dear Pallavi,

We would like to inform you that you have been charged for the activation of Rs 2/- auto renewal SMS pack. Hence charges are found correct and the pack has been deactivated as per your request.

Warm Regards,
Aircel Social Media Team

R

rameshsameli

from Gurgaon, Haryana

Feb 13, 2018

Mera naam ramesh kumar hain mera Mobile ke saath kho gaya aur mera no [protected] band kar dijiye aur mera aadhar no[protected]hain

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Ramesh,

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid):
Date of Birth:
Complete Address:

You may also visit your nearest Aircel store for assistance.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 21, 2018

Verified Support

Dear Ramesh,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

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Ndairsms2n service has been activated on my number by mistake and i have tried so many time to deactivate it but couldn't. I have also dialed *121*02# but nothing happened. It's still working and i can't recharge my phone because of this service. It will be a big help if you could deactivate this service as soon as you can. My aircel number is [protected].

Mar 21, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Kshitij,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 13, 2018

Aircel Customer Care's response Dear Kshitij,

We would like to inform you that your auto renewal SMS pack of Rs 2/- has been deactivated from our end.

Warm Regards,
Aircel Social Media Team

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S

srishti unki

from Mumbai, Maharashtra

Feb 12, 2018

Dear Sir/Madam,

Please provide me UPC for my Mobile No [protected].

AIRCEL SIM No.[protected]

Alternative Mob No. [protected]

Please find attached Adhaar

ndairsms2n service - Comment #3002739 - Image #0

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Srishti,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on [email protected] to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

srishti unki's reply, Feb 13, 2018

Dear Sir/Madam,

As we were informed to send an email on [email protected] to get UPC (Unique Porting Code). Sent an email to the given email id but we got bounce back email stating "The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly."

Also, non of the customer service numbers are reachable. Kindly look into this matter ASAP.

Aircel Customer Care's response, Feb 14, 2018

Verified Support

Dear Srishti,

We have already shared all the possible details and regret that we are unable to assist you in this regard.

Warm Regards,
Aircel Social Media Team

srishti unki's reply, Feb 15, 2018

Dear Sir/Madam,

Then now how shall we proceed, this is not the way by just saying we cannot do anything further.

Regards,
Srishti

N

niranjank9999

from Chennai, Tamil Nadu

Feb 13, 2018

Hi Sir,

I am trying to change from AIRCEL to AIRTEL as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Customer (niranjank9999),

Apologies for the inconvenience caused to you. Kindly share following information with us in order to assist you in a better way:

Aircel No.:
Alternate No.:
Complete address:
Landmark:
The specific location of the issue (indoor/outdoors):

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 21, 2018

Verified Support

Dear Customer (niranjank9999),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Feb 21, 2018

Verified Support

Dear Customer (niranjank9999),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team

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Address: Chennai, Tamil Nadu, 603103

I am trying to generate the upc unique port code from my aircel mobile number.

I have sent the message port to 1900 almost 4-5 times in past 5 days and even tried contacting the customer service numerous time but everything is in vain.

They are simply not generating my upc.

My aircel mobile number: [protected]

I have attached the screenshot below for proof.

+1 photos

Mar 15, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Shubham,

We request you to generate UPC code by sending SMS as PORT Mobile number to 1900 (Charges as applicable by the current operator) and visit new service provider store along with 1 Photo, Identity proof, Address proof & Last bill payment receipt of your current postpaid connection so that we can register your port in request.

Warm Regards,
Aircel Social Media Team

Feb 12, 2018

Updated by shubham.ag Hi,

Thanks for the response but if you see the attached screenshot in main post I have already tried to get UPC code 4-5 times in past few days but I never received it.

View replies

S

shubham.ag

from Chennai, Tamil Nadu

Feb 12, 2018

Hi,

Thanks for the response but if you see the attached screenshot I have already tried to get UPC code 4-5 times in past few days but I never received it.

Reply

Aircel Customer Care's response, Feb 13, 2018

Verified Support

Dear Shubham,

We would like to inform you that the format in which you are trying to send Port message is incorrect. We would request you to follow the below-mentioned format to get UPC code.

PORT-Single Space-Mobile number to 1900 i.e. PORT XXXXXXXXXX

Warm Regards,
Aircel Social Media Team

shubham.ag's [Complaint's author] reply, Feb 25, 2018

I am sending correctly only. PORT-Single Space-Mobile number to 1900

Please see the previous comments. Where I have mentioned that I am sending in some other format?

S

shubham.ag

from Chennai, Tamil Nadu

Feb 25, 2018

I received the PORT code on 23rd FEB which can be used till 21st Feb. I can't believe their shady practices for not letting user PORT their number.

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Aircel have network problem and very less speed internet service. I am trying more than 7 days i was sent request to get porting code and i not yet received the code. I was contact customer care they did not give response and cut the call while speaking. I don't know why they did like this (Worst customer support behaviour) so please help me to get porting code and help me to left from the worst mobile network.

Mar 21, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear K Madasamy,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Feb 12, 2018

Updated by kmadasamy Thank you for your responds @Aircel customer care. I have received the complaint docket number for MNP related issue in my mobile today, but already 3 complaints are closed without resolved. Check my previous complaints and please send my UPC for porting.

Thank you

Feb 12, 2018

Updated by kmadasamy Is the issue solved? why did you closed the complaint with in 4 hours. Please can you explain what is the issue?, Is the problem solved or not? I did not get the Porting code. Please reply @aircel customer care team.

Feb 12, 2018

Updated by kmadasamy I checked the SR STATUS. All complaints closed please find the screenshot.

Verified Support

Feb 13, 2018

Aircel Customer Care's response Dear K Madasamy,

We hope that our team got in touch with you and shared all the requisite details.

Warm Regards,
Aircel Social Media Team

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Address: 500081

My sim Showing closed why I don't know. I want to know what is the problem.Can you please help me to activate
..[protected] is my number.sim card in the P. Saritha.kindly check out the details why it was closed.. And resolve the issue as soon as possible. Is there any thing I need to do to activate it or what is the problem.

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Address: 411017

Dear sir/madam,
My self kishan vijay choudhary i have aircel no [protected] but from 1 st of feb 2018 the company has been closed but i didn't get unique porting code number from your side so that i can port it to another network. So please get me unique porting code number in my gmail id kishan. [protected]@gmail.com so that i can use same number with other network.

Thanking you.
Kishan vijay choudhary

Mar 22, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 10, 2018

Updated by Kishan2508 Dear Sir/Madam,
My self Kishan Vijay Choudhary I have Aircel No [protected] but from 1 st of Feb 2018 the company has been closed but I didn't get UPC no from your side so that I can port it to another network.So please help me with this so that I can use same Number.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear KIshan,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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Address: 608901

My Aircel number:[protected]
Now send me the port number,
I send many times i haven't received, cheating guys.
Now send me. The port number here or to my mobile no.
Send me the port number here or to my mobile number. Why guys are cheating me by not sending the port number. I have tired a lot but no response from your side, send me the port number, , big

Aircel customer support has been notified about the posted complaint.

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Website: www.aircel.com/AircelWar

Plz resolve my complain and provide me solution so that i can port it at earliest. I had been visited to customer centre but no solution is available
My number is [protected]

I am attaching you the screenshot of the messages that has been failed many times. Please resolve my matter as soon as possible as i am facing lot of issues from the last three months. My complain has been registered for 4-5 times but no response has been provided till now.
Kindly do the needful at the earliest as i am frustrated a lot from this.
Please provide me upc as earliest as you can.
Please find attached the screenshot as it showing the pop up notification of message not sent. Touch to review the failed message

+1 photos

Mar 21, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Divya,

Apologies for the inconvenience caused to you. Your complaint is already escalated to our team and update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

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Address: 500047

I want the complete call history details of my aircel prepaid no [protected]

As am getting frequently from unknown numbers.

Irrespective of time, so i would like the numbers from whom am getting the calls.

Please help me in this regard.

Please mail the call details for the past 6 months to my email id:

Kindly do the needful to me at the earliest.

Thanks & regards
G david
[protected]@gmail.com
[protected]

Mar 15, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2018

Aircel Customer Care's response Dear G David,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

Feb 10, 2018

Updated by gandhamdavid Shall i upload my Aadhar here

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear G David,

We would like to inform you that at present call details are only provided by Aircel Stores, We would request you to visit your nearest Aircel store.

Warm Regards,
Aircel Social Media Team

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Address: New Delhi, Delhi, 110054

Hello aircel team
I tried alot to get port code. As my number is [protected]. I want to port my number into idea. Am a frequent traveler and on igi airport there is no aircel network and for this issue i have to beg people to book my cab. And also i don't get network in my phone. Whenever i call to customer care they even don't know how to talk. They always said that you'll get port code in 30min. It's been more than 200hours. Please help me resolve this issue.

Mar 21, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Dishant,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 13, 2018

Aircel Customer Care's response Dear Dishant,

We request you to share your location details so that we can assist you better.

Warm Regards,
Aircel Social Media Team

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Address: Pune, Maharashtra, 411014

I have been a aircel service user since last 5-6 years, but recently aircel service has been stopped in pune region suddenly without any prior notice from the company now it has become a big issue to port my aircel sim to some other service provider, as the are been continuously asking for upc and claim that aircel must have sent you a sms regarding it. This issue must be sorted asap. I have tried contacting aircel but none of their service helplines nor emails are working

Mar 15, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Customer (ypotdar2678),

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

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I am using aircel sim mobail no. [protected]
Mera no ko 02/02/2018 sa network nahi aa raha ha or mugha koi bhi notification bhi nahi di gayi ki apka mobail no. Band kiya ja raha ha or mera no sa network ki sabhi sevaya hata di gayi ha
Jika karan ab ma apna no port bhi nahi kar pa raha hu mera
Customer care sa bat karna per mujha koi bhi information
Nahi di ja rahi ha mana comp lent bhi ki thi per abhi tak mere problem solve nahi ki gayi complent no. 1-[protected]

Please issue my port no

Please solve my problem
My another mobail no [protected]

Mar 17, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 11, 2018

Updated by rohit@chauhan mera no per abhi tak network nahi aa raha ha meri problam jaldi solve kijiya

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Rohit,

We regret to inform you that the Aircel services have been closed down in Himachal Pradesh and hence we won't be able to assist you in this regard. However, we suggest you send a mail on Care.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

Feb 17, 2018

Updated by rohit@chauhan MA NEW SIM LA SAKU ISKA LIYA MUGHA UPC (Unique Porting Code) PROVIDED KIJIYA

Feb 22, 2018

Updated by rohit@chauhan Hi Sir,

My Aircel No is [[protected]], I am trying to change the network from AIRCEL to AIRTEL as there is no network of aircel at my workplace. I request the Unique Porting Code to switch over. Please send me the UPC. As i am in DEAD ZONE of your coverage area. That will be very useful for me. My email Id [protected]@gmail.com

Please do the needful and Oblige.

Thanks Regards
Rohit Kumar
[protected]

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Address: Mumbai City, Maharashtra, 400706

Revise complaint
I am trying to change from aircel as there is no network of aircel at my home. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 09 feb, 2018 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area. I am unable to receive call. Pls have me to resolve my problem.

Mar 16, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Vishal (vishal98),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 13, 2018

Aircel Customer Care's response Dear Vishal (vishal98),

We would like to inform you that as we have checked and found the UPC has been successfully generated which is valid till 25th Feb.

Warm Regards,
Aircel Social Media Team

Feb 19, 2018

Updated by vishal98 i didn't receive any upc
pls send me my upc code

Feb 19, 2018

Updated by vishal98 I AM NOT ABLE TO MAKE CALLS PLS PROVIDE ME WITH UPC CODE ASAP

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Address: Darjeeling, West Bengal, 734003

This is my 6/7 times i tried recharging from paytm and aircel.com app. I am regular aircel internet user. I always check my offer for you. I tried recharge with 198 and 348rs as it showed offer in my number bt it failed. Money deducted but no recharge. Called 198 but no good response given. One said there’s no such offer. Recharge with 349 i did but the same problem happening again. I cannot recharge my internet pack. Please fix this asap. Below posted the screenshot of the recharge from aircel.com which showed status-success but in sms it is saying recharge failed

+4 photos

Mar 17, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Customer (Pemalama2210),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Feb 16, 2018

Updated by Pemalama2210 Dear aircel,
I just wanted to say that nobody called me from your side. No action was taken. I have been your customer for more than 10 years. Always loved your tariff/data plans. I am always in need of internet because i work online mostly but lately because of the above mentioned problems i am having too much of an issue. I cannot deal with it anymore. One of your executive told me there is no offer at all while i checked myself there was offer for you but they told me there is no such offer. Then why are you misleading us customer if there is no such data plans? I almost spent 1000rs trying to recharge 6times which i have yet to receive the refund. And thanks to you i am switching my number to vodafone. Nobody from your side helped me.

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