[Resolved]  Aircel — Balance deducted and not at all receiving

Address:Hyderabad, Andhra Pradesh, 500072
Website:Www.aircel.com

Sir this is premchand. My Aircel mobile no is [protected]. My balance was deducting by activating some services through aircel. I registered a complaint to aircel for my balance deduction issue. I am calling them from 4days. They say that your balance will be return with in 1hr. But upto now not at all received. Today i called in the morning time they said that it will be added in 1hr. From the morning the customer care is not at all responding. When i call through my neighbour aircels number they are saying that to call from my number only. Is this the way what aircel was doing with the customers. Please solve my issue as soon as possible.
Regards.
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Aug 17, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Prem (premchandfor),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount deducted:
Any message received upon deduction:

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel — Request

Dear sir, my name is A. K. Mallik. I brought thre days before a new sim card which no. Is[protected]. Mobile no.[protected]. Pl. Activate thi
Dear Arun(Arunkumarmallik),

We are forwarding your issue to the team. Meanwhile please share the following details so that our team can look into your issue:

Alternate no.-

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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