[Resolved] Aircel — incoming and outgoing calls

Vinay Pavithra

from Bengaluru, Karnataka

Address:	560046
Website:	[email protected]

Dear sir/madam
I got lot of wrong calls and missed calls to my aircel number. Please send me the incoming and outgoing calls list of my number for the month of june, july nand august (2017). Please send me the calls list of my number to my mail id as early as possible. My aircel prepaid account number is [protected] my email id is: [protected]@gmail.com
Thanking you sir. Yours sincerely,
Vinay pavithra

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Sep 22, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

Aircel Customer Care's response Dear Vinay Pavithra,

We request you to visit your nearest Aircel store along with the following documents to get your all call details:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team

Aug 23, 2017

Updated by Vinay Pavithra I got lot of wrong calls and missed calls to my aircel number. Please send me the incoming and outgoing calls list of my number for the month of june, july and august (2017). Please send me the calls list of my number to my mail id as early as possible. My aircel prepaid account number is [protected] my email id is: [protected]@gmail.com. Can u give me aircel contact number, which i can connect it soon with an aircel executive. no aircel offices or any company near my location. plz help me to get the call history, i can't travel to place to place to search aircel company. i will request you to give the customer support executive number, or else give me the call history details.

Thanking u

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Comments

abi sakthi

from Hosur, Tamil Nadu

My Aircel number-[protected] has been deactivated since I didn't used it for 3 months so please tell me the procedure to reactivate my sim card.

Aircel Customer Care's response, Aug 23, 2017

Verified Support

Dear Custpmer (abi sakthi),

We regret to inform you that your number (7299881800) has been disconnected from our end under Zero Monthly Usage. We request you to visit the nearest Aircel store with a valid ID and address proof to get further assistance in this regard.

Warm Regards,
Aircel Social Media Team

pugalrajan.c pugalrajan.c

from Kallakkurichchi, Tamil Nadu

[protected]

Aircel Customer Care's response, Aug 23, 2017

Verified Support

Dear pugalrajan,

Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Aug 31, 2017

Verified Support

Dear pugalrajan,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

Gopal gee

from Pune, Maharashtra

I cant send sms to company to porting. I contact the executive says there is no any problem u send again sms the code will come.

but i cant send sms to 1900 port [protected], plz give the proper solution.and asap resolve the my pro dont give the wrong info its very imp no for me i.
my no [protected]

Aircel Customer Care's response, Aug 23, 2017

Verified Support

Dear Customer (Gopal gee),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Gopal gee's reply, Aug 23, 2017

Dear Aircel team
I got my MNP no today in the morning .
A very very thankful to you.

Aircel Customer Care's response, Aug 26, 2017

Verified Support

Dear Customer (Gopal gee),

Thank you for the acknowledgment. Assuring you best services in future.

Warm Regards,
Aircel Social Media Team