Aircel Complaints & Reviews

I am vijayan dash
I don't know how a vas service (Ndairsms2n) automatically active in my aircel no - [protected] (New delhi) from 1 august 2017. And i am calling everyday in customer center. But the customer care told me that dial *121*0200# or *121*02# it will deactuvate this service. I try that code many times but still now service is active. And this service deducted everyday 2rs from my number. Seriously it is a worst response of aircel. Very dissatisfied from aircel. I want to back my money. Please deactive this service.

Hi team,

I wanted do move to vodafone.

But, iam not able to send only for 1900, i am getting error message that
"message could not sent".

My aircel mobile no. [protected]

1.) i have balance in my account.
2.) it tried with different phone, but same result.

Please have look once and resolve this asap

Thanks & cheers..
Prashant kanawade
[protected]

Last two days im activate hourly net packs(19 & 35 rs) in aircel ..but downloading speed and customer service is very poor, so many times i will complaint in customer service they will no reponse..last 10 years i use only AIRTEL network their network & services is super...whennever use aircel network always my blood pressure is raise

I'd recharge my prepaid number for rs. 24 2g data from www.aircel.com and i didn't receive any data, but rs.24 is deducted from my account. I've recharged from aircel official website, but there is problem

Reference number for same is: jsbi[protected]igabzcrjo6
Recharge date: 07-sep-2017
Time: 10:15 p. M.

Please find a screenshot for the same. Get it resolved as soon as possible

My aircel sim is not working since yestrday night. It is responding neither in my android set nor in my micromax dongle. It was working in both of them well previously. My aircel no. Is [protected]. Please let me know as soon as possible that what can i do to solve this problem the fastest..
[in mobile it is showing that "no sim card is inserted" whereas in dongle it shows "no (U) sim card".

Please reactivate my number.

My number is [protected] from bihar circle.
When i am calling someone, then an ivr voice says "number is unreachable".
And when someone calling me at this number, then the ivr says "the number is blocked by customer care".

Plz... Activate my aircel number as soon as possible +91 [protected]
My another number is [protected].

My number is [protected]. This is currently with aircel. Unfortunately, this operator does not have even a single customer care outlet in my city.

I wish to switch to some other operator for better, reliable service, thus, sent message to 1900 for port out code. But, the message delivery failed. I believe this is against trai's order and will escalate this further to telecom ministry if i do not receive resolution asap.

Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy.

Request you please deactivate this service asap and return my money back

My mobile no. Is [protected]

Hello i am ajinkya my aircel no is [protected]

Am trying to send port message to 1900 but aircel blocked the message, i contact customer care twice they keep saying after this call you can able to send the mesage but now its more than 10 days am not able to send. I am trying to contact on 198 but now they are not responding. Then i contact on[protected] technical helpline they said i cant help you and they directly cut the call, this is how they treat customer.

I write below mail to (Abs. [protected]@aircel.co.in) customer care still they not replying
Hii,
I am ajinkya and mobik no. Is [protected].
I want to port out from aircel but am not able to send the port msg from aircel.
Regarding i raised request twice on 198 but still not able to send msg.
Please do needfull.

Then i again write mail to (Abs. [protected]@aircel.co.in and [protected]@aircel.co.in) still they not replying.
Hii,
I am ajinkya and mobile no. Is [protected].
I want to port out from aircel but am not able to send the port message from aircel number.
Regarding i raised request thrice in last week on 198 and on mail as well but still not able to send message.
This is really bad service, your representative told me after call you can send the message this is the height of lying.
I think you all wants me to take strong action against company.
Because i have not ask you to block 1900 message then how can you do like this.
This is my last warning to company, please do needfull and reply.
Because am very frustrated with your service because am trying to call customer from last week its not connecting. No one responding.

Now i dnt understand what to do???

I have been using an aircel sim for more than 7 years but that sim card owner is my childhood friend. Now as per govt directive this sim has to be linked to an aadhar number. Is there any way that i can transfer the sim ownership to my name, so that i can link it to my aadhar number. This number is pretty important to me as i have provided it everywhere.

My mob no [protected] want to change company but SMS to 1900 for posting not sending from my Aircel connection. After so many requests to Mr Anil mobile no [protected] on dated 18.08.2017 and again 05.09.2017 and before this on toll fee 198. But there is solution of my problem. Kindly see. From Manoj Singla [protected]

To send SMS to 1900 for porting...
But, am not able to send only for 1900... "message could not send" is showing... Tried 10 times...
By speaking to customer care for a solution... They keep giving irrelevant solutions.

1.. I have balance in my mobile so there is no reason for not having the balance to send msg.
2. I suppose to change message center no.- did the same but no result...
3. I have to change the handset to basic handset- tried but no result...

Plz, help me...
This complaint is extension to https://www.consumercomplaints.in/aircel-aircel-not-able-to-send-sms-for-porting...⇄
But from several days, I got no response from Aircel

I have recharge with 199 rs (Plan o[censored]nlimited call for 28 days + 10 gb of data) on 16 of august 2017 but today 05 september 2017, i suddenly not able to call after 3.30 pm. I tried to call at 121 and 198 approx 50 times but there is no response from the aircel. This is my worst experience from the customer service of the aircel. If the company is not able to listen the customers problem then how customer trust for the service.

My no is [protected]

My aircel no is [protected]. Without my permission, 15rs are deducted. I got a msg
Thank you for choosing ultra tv weekly at rs 15.0. You have been charged rs 15.0 for 3 days. To unsubscribe sms stop to 155223. Get unlimited videos, games, bollywood dt, comedy club at www.pocketinternet.in

Are u joking with me. I again have to port my number to docomo. You are fraud

Being the customer is pathetic and the company no shame to run it is no moral to operate. Since i suffered a lot with my aircell connection neither to make a nor to use mobile data. To day morning i sent a sms till now not sent. Always in the heart of city no connectivity message or out of service area information come. All the aircell customers are donors to the company. Mere our hard earned money unnecessarily wasted. Really frustrated and torture to be aircell. Better close the company and surrender to govt or other service provider. No word to comment.

I recharged my aircel no [protected] at rs 199 on 1st september 2017 (Aircel website). Amount debited from my bank account. But recharge was not successful. Pls refund my amount

I have 2 postpaid numbers in aircel. I don't want to continue with with postpaid anymore. So i went to aircel office and paid the balance amount to my both numbers.

They convinced me get low rated plan which will cost less that 80rs per month. I really don't want post paid anymore. I told them so many times. But that people don't want to hear what i said. They just need money. Nearly 1.30hrs of struggle, finally i failed. I accepted the low priced plan. This is what they want. They told it will take 15 days to change. I really don't understand why these 1 minute work taking them 15 days.in this 15 days another bill has been generated for old plan. I thought it's generated because the due date for 15 days not yet completed. I paid for that bill too. After 1 month another bill has been generated for older plan. I am sure now the 15 days due completed and i thought the plan will be changed. But it's not. When i ask the people in aircel office, they told there is no plan as you told. I really shocked. Last month these people only told to me take this plan. I got irritated and ask them angerly. They told there was a plan like like this. But it was discontinued 4 months before. I just shocked that why these people doing like this. I just argued with them and told i don't need postpaid, but i need these numbers. So i asked them to convert prepaid now.
They told it will be converted to prepaid in 15days. After 15days i thought it will be prepaid now. But those aircel people did very worst thing. It was not converted to prepaid. Another bill has been generated for older plan. I really get more anger and through both sim to dustbin. From that time i am getting nearly 30 messages by remaindering to pay my bill for both numbers. I really don't have energy to fight with them. I didn't respond anything. For next 2 months they keep generating new bills. After 3 months they started making calls from customer care. They speak very rude way. Now 4 months gone. They started using bad words.
They really want my money. But how many times i need to pay them. Still getting payment reminding sms and now additionally they told, they are taking legal action on me. What kind of country i am living. Who is going to stop them. What is the assurance that they will not make me trouble even i paid again.

I have lost my mobile so kindly deactivate my aircel number [protected]. I have been trying to deactivate this through aircel custome service but they were no responding to request so please consider this as emerge and deactivate it so that it doesn't gets misusedhave lost my mobile so kindly deactivate my aircel number [protected]. I have been trying to deactivate this through aircel custome service but they were no responding to request so please consider this as emerge and deactivate it so that it doesn't gets misused

I am unable to send a PORT sms to 1900,
After sending the sms to 1900 error msg is coming.
I need to port from aircel to other service provider urgently as i am missing important updates because of network issue in my area.

Hi
I have aircel number ([protected]).

My number is lost along with mobile one day ago and i am noticing some activity from my number. Like somebody changed my gmail password and somebody using the number for calling too.

I want to block my number as soon as possible. So that nobody can use that number.

And if it's possible i want to know the current location of my number, so i can confirm if the thief is located in local areas.

Number - [protected]
Contact mail id : [protected]@gmail.com

Please help!
Thankyou