Aircel — refund of money due to service cancellation

Address:625004

Me and my wife are using aircel for the past ten years. Recently the company has filed for banktrupcy. Usually we recharge once in a year using the rc1947. We did the same during octber 2017 and november 2017. Now i have a credit balance of rs. 1300.00 and my wife has a credit balance of rs. 1200.00 in our aircel mobiles. How can we get the money back? If we change to another service provider with the same number we heard according to trai guidelines the balance amount will not the credited to us. Kindly let us know the procedure to get our money back as we are both pre-paid customers. Kindly reply to our email id: [protected]@yahoo.co.in. Thanks
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Aircel is not giving port code through sms. All my nearest aircel stores have either relocated too far or changed. All of my clients have that mobile number. Please do give me the upc code. Please help if there is someone.
Aircel is not providing me porting code I already send many sms to aircel...my no is [protected]
I had sent the port message 2 days ago but i had not received the UPC code yet...
I m not able to recieve upccode mobile number [protected] for the past 2 days plz provide the code
Aircel is not providing UPC despite repeated attempts. I am not happy with their services. Please respond.
Sir,
I am trying to get UPC code for porting my mobile number to another network but I am unable to send message to 1900. Please send me UPC code for my mobile number [protected].
Thanks.
I want to port my number to vodafone but I requested for three times from yesterday to uptil now but didn't get any.

I used
PORT [protected]
no response comes please, help me to get the unique id for port.

my alternate number is [protected].
Sir,
I am a Aircel User since 2014... But in recent scenario I'm not able to make or take call from my Aircel Number... Due to No Network Coverage I'm Not apply for UPC Code Also.. Please Make A way to get my UPC code.

Thanking you.
Tanoy Dutta
I Want to change my network from Aircel to Airtel. But when I am sending SMS (port [protected]) to 1900 I am not receiving any code. Please help me out.

My mobile number is [protected], please send me the UPC

Thanks in advance
I send PORT [protected] to 1900 yesterday.

I did not get my mnp port number. But today, since morning there is no service.

Kindly send mnp to indhumati.[protected]@gmail.com

Thank You !
I tried to port my Aircel no to other network. Even after sending message to 1900 (Universal port number). I don't receive any reply.


Request to look into the issue at the earliest.

Regards,
SAKTHI VENKATESH. V
No: [protected]
PORT
I've send PORT [protected] to 1900. But I did not get porting code. Please send porting code to my mail id [protected]@gmail.com
Otherwise i file case u on consumer Court
I Have two number used at my residence

[protected]

[protected]

Due to zero network coverage I had sent request for porting on[protected]

Till date no code received

Chakradhar Sarangi
19-2/4 Ramabai Nagar
Dr E Moses Road,
Worli
Mumbai 400018
Behind Patel Medicine Store
[protected]
[protected]
[protected]@gmail.com
My mobile no. [protected] pls provide upc code because i m in low signal area
I have a very big inconvenience without netwotk. Please fix it. Why the network is shut down. Please fix the problem as soon as possible. How i will port it without getting porting number from aircel company. Please reply soon.

Many customer facing that issue please fixed at quickly otherwise sent port number to all the customer.
Please give me port code sim not working it's Aircel [protected]
I want to switch to other network since i face serious issues with aircel but they are not providing UPC even after sending SMS to 1900 multiple times

My mobile Number: [protected]
Hi Iam Bharath
I have send SMS to 1900 to Port my number but I have not got any response.no reply from Aircel. I need to Port my number kindly provide me the code. My number is [protected] (Aircel) so that I can port my number. I have sent SMS twice to 1900 still no response no reply.
I am not getting UPC code even after sending message to 1900.my mobile number is [protected].kindly send me UPC code for this aircel number
Sir/madam
Please provide me port number.
I have sent PORT [protected] many times but doesn't receive my port code...please
My mobile number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information