[Resolved]  Aircel — regd : resolve my recharge of 345

Address:208007

Aircel Phone/Mobile Number: [protected]

Sir, on 25 Dec 2017 i recharged with ₹ 345 as it is mentioned in website as well as your offers i have to get 1gb data as well as unlimited local + std but i get only 28 days data... Please solve my problem... Same problem occurred to me 70 days ago when i recharged with same plan and response was really good at that time. So please pay attention to my problem.
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Jan 28, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Dec 18, 2017
Nuthan Nuthu's response
Aircel. Sim [protected] has been blocked plz help me to unlock the sim
Dec 18, 2017
Nuthan Nuthu's response
Aircel sim [protected] has been blocked it is took in the name of muniyellamma
Address : gollahalli anjanapura post Bangalore
Verified Support
Dec 28, 2017
Aircel Customer Care's response
Dear Customer (Deepak284284),

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us so that we may assist you better:

Mode of recharge:

Warm Regards,
Aircel Social Media Team
Verified Support
Dec 28, 2017
Aircel Customer Care's response
Dear Customer (Deepak284284),

We would like to inform that as per our system records, you have received the complete benefits against the RC 345. Your pack is valid up to 4/3/2018.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I want to port my aircel number in other network because no network on my work place from last 20 days . care center told me network ishu but no solution
all aircel number are not working in my area malout (punjab). please provide me mnp code because this number m use for business . m facing losse in my due ro no network in aircel
Aircel Customer Care's response, Dec 29, 2017
Verified Support
Dear Amrinder,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Concerned Aircel number:
The format of sending the message:
The screenshot of the error received after sending the PORT message:

Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 6, 2018
Verified Support
Dear Amrinder,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team
The internet connection is super slow although there's a tower right next to my house. I am unable to open any site or run videos. All my data goes waste. Kindly look into it and solve my problem
Aircel Customer Care's response, Dec 29, 2017
Verified Support
Dear Customer (Dolores48),

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue (problem since when):
The Issue with a specific website or all website:
The Browser being used (Default phone browser or Chrome/Dolphin etc):

Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 6, 2018
Verified Support
Dear Customer (Dolores48),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team
Hi sir/madam,
As regarded to above subject My aircel sim number [protected] as blocked plz send me the puk number
Aircel Customer Care's response, Dec 29, 2017
Verified Support
Dear Customer (Nuthan Nuthu),

Please share the following details to confirm your identity so that the needful can be done accordingly:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN Code:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 6, 2018
Verified Support
Dear Nuthan,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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