Airtel Complaints & Reviews

I recharged for 399 pack on august 31st which clearly says unlimited local+std call and 1gb data/ day for 84 days. Now after 70 days they started deducting money for voice calls. But in myairtel app it clearly says your pack will expire in 10 days as of today which comes to 84 days. When i called customer care they are trying to cheat me saying only voice calls are valid for 70 days but in the message i received from airtel it clearly mentioned unlimited local + std for 84 days.. Now they are trying to cheat me deducting money from balance after 70 days for voice calls.. I dont know how many people got cheated by airtel like this.

Hi,
I have taken an airtel iphone connection last year, and was paying as per their bill plan. On march i have got a call from airtel and asked me to change the plan, and i have changed as per their advise. The next month i have got huge bill where i have seen that my emi part of airtel bill was removed, and charged separately on the same bill and hence the high amount. I have requested them to revert it back and after few weeks of follow up, they have changed it.

The challenge after that is they are cutting the emi as part of the bill, and deducting the emi directly from my bank account in parallel. I have raised this complaint from april many times with the airtel team, few months they have adjusted that money in the next bill.

Last 2 months i am following up with them on the last 2 deduction and have asked them to stop deducting the money from bank account directly. They have agreed on september and october, and confirmed both the times that they have stopped this by talking to their financial organization. Still the story is same, and they are not returning the money back as well. I am talking to them on almost daily basis, everyone ask the whole story and will say they are working with escalation team. I would request your help on solving the issue.

As per our last discussion, they have mentioned that my contract is already over on june 2017, and have deducted last 3 months wrongly. As per their calculation, the extra amount deducted is 1334*5 (2 months of duplication deduction, and 3 months after the contract).

Thank you for your support in advance.

Recharge of rs499 done but free internet per day not provided to me after 28 days on mob no.[protected] whereas the recharge of 499 should provide free internet for 84 days. Register my complaint n resolve the said issue. I m facing this issue since last 6 days & i m dissatisfied with your poor services.
I ve port no. From rim to airtel
Pratik arora

Topdoctorsonline service activated on my airtel without my consent on 12th nov 2017 and deducted rs 7/

Please deactivate it and credit rs 7 back into my account.

Please make sure that you don't activate any services like this unless your customer type the sms and send it to airtel. Otherwise, it makes me believe that airtel is indulging in cheating its customers.

And i deactived it but i didnt get my money back. Please send it back.

Hello,

My airtel number is [protected].

Without my consent a service topdoctorsonline got activated and airtel has debited rs. 21 today.

I have never given consent for this service and this money is fraudulently debited from my account. I will need my money credited back to my account from airtel.

If this money is not returned, i will have no hesitation in shifting to vodafone in next 2 working days.

Hello sir/ma’am,
(My number at the bottom of mail)

I’m quite an old customer of airtel and ported out from airtel in august due to roaming issues and ported back to airtel after completion of 90 days in other network.

The problem is this last mnp.
And it is a port-in issue, not the port-out issue.

I have got the airtel 3g/4g networks last night (11/11/2017) at 22:00 (10:00 pm) but this is 12/11/2017 (Dd/mm/yy) and more than 14 hours of porting in that i’m not getting any incoming calls or sms!

My bank is unable to send me any otp whatsoever!

There is a complete block on incoming and when i dial from some other phone it says “you’re dialing an invalid number.”

Similarly; sms is neither coming in nor going out.

I can make calls though through that ₹5/- welcome token by airtel.

Summary:

1. Ported in airtel on 11/11/2017 at 10:00 pm (I. E., networks came in new sim).

2. No incoming calls/sms since then, it’s been over 14 hours.

3. I can make calls but when someone dials my number the call is forwarded to carrier and automated voice says “you’re dialing an invalid number.”

4. Customer care executives have no clue about it.

5. Don’t recommend switching off the phone, reinserting sim, cleaning sim, etc. This is not the issue from my side.

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Name: vishal kumar gaur

Aadhar verification: done

Number: (+91) [protected]

Email: [protected]@gmail.com

Circle: delhi/ncr

I am not able to send and receive messages to my airtel Andhra Pradesh sim my mobile number is [protected]. Mobile phone model is Moto e4 . 3 days I took new sim as a same number airtel store please resolve my problem as soon as possible

[protected] postpaid mobile registered in my name @aman kumar sharma with plan 149 per month.in the month of august 2017 i have received 10gb free data out of which used only 202.27mb and billed rs175.82 and paid on 23 sept 2017. The remaining data carried to next cycle and also received 10gb more free data out of which i have used only 2136.92 mb. But my bill for the month of september which normally should be generated on 5th or 6th of every month delayed and generated on 27th or 28th october on my airtel app as rs 783.85. My airtel app is still showing 17.50 gb data balance as on date. Till date i have not received my detailed bill through e mail which i continuously receiving every month. I talked to customer care three times and they assured me that there is discrepancy and will be rectified sòon and asked me to wait for some days. But after so many days no update is received. These days i am not using my airtel mobile due to this problem.
In the meantime the bill for month of october 2017 generated and displayed on my airtel app but after some days it is removed and bill for month of september is displaying with due date 15 nov 2017.
Kindly look into the matter thoroughly and solve my problem and inform me on my registered e mail dr. [protected]@gmail.com
So that i can use my airtel mobile with out any hesitation.
Thanks

Currently am using Airtel prepaid, postpaid dongle & DTH, I had Made recharge on 25th Oct for my DTG using My airtel APP, doing recharge Popup / alert shown to me saying that if recharge done(349) via airtel payment bank then will get cash back, so i got selected and made recharge for DTH post that verified its got recharged for prepaid mobile .

Complaint raised to customer care via 121 they advised to send e-mail [protected]@in.airtel.com and same has been sent, after one or two days got ca, , from customer care and told tell your postpaid airtel number we will credit that amount to that account, so i given postpaid details and not utilized the service (prepaid), till now the amount not recived, i had sent multiple remainder mail to same email id no luck/ no revert.

Note: Based on their customer care confirmation i have not utilised prepaid even 1 % .

contact number:[protected]

Hi,

On 25.10.2017 your airtel excute came and collect rs:598 for install new broadband connection. After one day the another airtel excuetive call me and told we can't provide connection on your place, please get back your amount from respective agent. I called to that guy but he is not picked my call. I tried lot of times and gave whatsupp msg also but he is replied. So kindly take neccessary action. I have attached the screenshot of airtel bill copy and that person photo also
That person name is: sheik ([protected]).

I have applied for a new broadband connection on october 31st by paying 3 months advance amount. I haven't got the connection till now. I want to know the reason why this much delay in giving connection. It's 12 days now which is highly unacceptable. I wrote a mail to airtel nodal office (Bangalore) no response from them also. Please find below the details of my new connection.
Caf no. 8069883
Registered mobile number : [protected]

My name is kamal agarwal no[protected] have 399/inr recharged twice. Error occurred fail report by airtel app. After minutes same transaction id created successfully. Transaction made twice on 16sep 2017. My bank debit 399/rs twice. Please either repayment make to bank or reamburs another same active plan 399/for 70days further after expiration present.

Hello sir / madam...

Am sreenu from villupuram district, last two days before came from singapore.. I forgot my airtel number in singapore last 20 days before... Yesteday i went to airtel showroom to buy my old airtel sim.. He says your airtel sim is deactivated,, how is possible within 20 days to deactivated. I am using airtel network last 8 years... Please activate my sim... I face so many problem.. Please solve my problem as soon as possible... Am waiting for your reply...

My no - [protected],
Register name - elumalai s/o sreenivas.
Alternative contact no. [protected]..

Thanking you..

Sir, i am a customer of airtel telecommunication and from last few days i m receiving msgs about link my phone no to aadhar..
I went to airtel office located on purnia (Police line road). But they denied to link my phone no to aadhar and give references of nearby retailer.
Retailer again asking a fee of rs. 20 i dont know why? I denied to gove resulting non linking of aadhar to my ph no.

I have redmi note 4 4g supported phone and a 4g airtel sim ([protected]), but after recharging with 4g pack it is not connecting with 4g, i already contacted a senior customer care executive and they told me to replace the sim then i replaced my sim but the problem is as it is. Now i am totally felling cheated with airtel and if you are not going to solve my problem then i am going to port my number to jio for better 4g services. I also attached the screenshot of my problem.
Mobile no - [protected]

Subject -
1. Sim not activated till now
2. Pathetic, disgusting, ridiculous and downmarket behaviour of airtel store staff
3. Charged rupees 100 for sim activation (Cheating with customer)

Hi
I am lokesh kumar, i am having an airtel number [protected] from the last 12 years. This number is registered by my mother name sumitra.

I lost my cell phone on 10th november 2017. I asked to blocked the sim (Airtel and vodaphone).
Next day, 11th november 2017, i went to airtel store shalimar bagh delhi 110088 to get duplicate sim. They charged rupees 100, which was the fraud and they said sim will be activated within next 4 hour but even after 6 hours my sim did not get activate. I again went to airtel store and the staff said go to some other airtel store. They misbehave with me and abuse me.

Its almost more than 14 hour and my sim didn't get activated even i called to customers care and gave complete derails. Customers care said sim will activate within 1 hour but its more than 2 hour...

Who will pay my losses???
Action against airtel store staff???

Thanks and regards
Lokesh kumar
[protected]@gmail.com
[protected]
[protected]

Aitel looting people on data plans when i charged rs 992 data plan for 365 days it on 27/10/2017 on 3/11/2017 it got expired when i inquired on customer support they said that i have used all my 10gb data while i used only for days 2 hours daily how could 10gb data can be finished in 4 hours a serious action should taken against such company i will complain to tri about this fraud airtel company also thinking to put such fraud company in the court.

Dear sir maine 31st october ko apne do reliance no. [protected] /[protected] ko air tel mein port karne ki request submit ki shop keeper ne mera thumb impression liya aur sari prossec puri hui mujhse kaha gaya ki 6 to 7 days me no. Shurua ho jayega lekin aaj tak koi responce nahi mila aur mera port code bhi ab expire ho chuka hai ab na hi to airtel se koi information mil rahi hai ki prossec kab tak ho jayega ho ga bhi ki nahi aur na hi reliance ki tarf se dobara port code bhi send ho raha hai port massege bhejne par wahan se responce milta hai insuficent balance aur yahan par reliance ka recharge kahi mil bhi nahi raha hai aur hamare sircile me reliance ke no, vodafone ke tower se tumprery jude hue hai ab mera no. Kaise shurua hoga iska solution mujhe bataya jaye mohammad khalid [protected]

I port my idea no to airtel (Prepaid) in uttarakhand.
I recharged my mobile no from my airtel app of rs 248rs dated on 29oct2017, but i didn't get the recharge benefit in which i have to get 3gb data for 28days.
On contacting airtel customer care operator they told no such recharge is done from my airtel app.
I have msgs from airtel dated on 29oct2017 that 248rs recharge is done also one another msg is there in which it is written that u got 3gb data for 28days.
Snap shots (My airtel app and msg) are attached herewith.

Our aadhar was link with the airtel payment account and it made us the problems by this problem my governament was stoped my online payment of my job so i request you to close the airtel bank account and aadher mapping as aerly as posibale please please please close the account and mapping