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Airtel Complaints & Reviews

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S
Sippuji
from Kharagpur, West Bengal
Nov 12, 2017
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Hello,

My airtel number is [protected].

Without my consent a service topdoctorsonline got activated and airtel has debited rs. 21 today.

I have never given consent for this service and this money is fraudulently debited from my account. I will need my money credited back to my account from airtel.

If this money is not returned, i will have no hesitation in shifting to vodafone in next 2 working days.
Airtel customer support has been notified about the posted complaint.
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    V
    Vishal Kumar Gaur
    from Mumbai, Maharashtra
    Nov 12, 2017
    Resolved
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    Resolved

    Address: 201008

    Hello sir/ma’am,
    (My number at the bottom of mail)

    I’m quite an old customer of airtel and ported out from airtel in august due to roaming issues and ported back to airtel after completion of 90 days in other network.

    The problem is this last mnp.
    And it is a port-in issue, not the port-out issue.

    I have got the airtel 3g/4g networks last night (11/11/2017) at 22:00 (10:00 pm) but this is 12/11/2017 (Dd/mm/yy) and more than 14 hours of porting in that i’m not getting any incoming calls or sms!

    My bank is unable to send me any otp whatsoever!

    There is a complete block on incoming and when i dial from some other phone it says “you’re dialing an invalid number.”

    Similarly; sms is neither coming in nor going out.

    I can make calls though through that ₹5/- welcome token by airtel.

    Summary:

    1. Ported in airtel on 11/11/2017 at 10:00 pm (I. E., networks came in new sim).

    2. No incoming calls/sms since then, it’s been over 14 hours.

    3. I can make calls but when someone dials my number the call is forwarded to carrier and automated voice says “you’re dialing an invalid number.”

    4. Customer care executives have no clue about it.

    5. Don’t recommend switching off the phone, reinserting sim, cleaning sim, etc. This is not the issue from my side.

    -

    Name: vishal kumar gaur

    Aadhar verification: done

    Number: (+91) [protected]

    Email: [protected]@gmail.com

    Circle: delhi/ncr
    Nov 12, 2017
    Complaint marked as Resolved 
    The issue resolved itself after calling customer care twice. BUT I’M DAMN SURE CC executive did nothing. First executive said at 11am that wait for 1 hour (standard timings are 30 mins, 2 hrs and 4hrs and rest is 24 hrs and 48 hrs so she seemed to have no clue to me and I just hung up). I called again and the new guy told me that there’s some technical issue that will be resolved within 4 hours (that’s standard waiting time so I just asked him further but he had no clue apart from knowing what standard waiting time is). After half an hour, I retried sending START 0 to 1909 that was failing constantly and to my surprise it went through. I called my number and it came as busy! I sent a PORT my number to 1900 and it went too. I called myself again and call came. Did shopping online, bank otp came. So! Everything is working after 21hours of getting networks on my new sim card. Although VODAFONE took 10 minutes in the process where Airtel takes 21 hours. But for various reasons I love Airtel
    Airtel customer support has been notified about the posted complaint.
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      H
      Haris Babu
      from Chirala, Andhra Pradesh
      Nov 12, 2017
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      Address: 560037

      I am not able to send and receive messages to my airtel Andhra Pradesh sim my mobile number is [protected]. Mobile phone model is Moto e4 . 3 days I took new sim as a same number airtel store please resolve my problem as soon as possible
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        D
        Dr. Aman Sharma
        from Srinagar, Jammu and Kashmir
        Nov 12, 2017
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        [protected] postpaid mobile registered in my name @aman kumar sharma with plan 149 per month.in the month of august 2017 i have received 10gb free data out of which used only 202.27mb and billed rs175.82 and paid on 23 sept 2017. The remaining data carried to next cycle and also received 10gb more free data out of which i have used only 2136.92 mb. But my bill for the month of september which normally should be generated on 5th or 6th of every month delayed and generated on 27th or 28th october on my airtel app as rs 783.85. My airtel app is still showing 17.50 gb data balance as on date. Till date i have not received my detailed bill through e mail which i continuously receiving every month. I talked to customer care three times and they assured me that there is discrepancy and will be rectified sòon and asked me to wait for some days. But after so many days no update is received. These days i am not using my airtel mobile due to this problem.
        In the meantime the bill for month of october 2017 generated and displayed on my airtel app but after some days it is removed and bill for month of september is displaying with due date 15 nov 2017.
        Kindly look into the matter thoroughly and solve my problem and inform me on my registered e mail dr. [protected]@gmail.com
        So that i can use my airtel mobile with out any hesitation.
        Thanks
        Airtel customer support has been notified about the posted complaint.
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          S
          SENTHIL513
          from Mumbai, Maharashtra
          Nov 12, 2017
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          Address: 603103

          Currently am using Airtel prepaid, postpaid dongle & DTH, I had Made recharge on 25th Oct for my DTG using My airtel APP, doing recharge Popup / alert shown to me saying that if recharge done(349) via airtel payment bank then will get cash back, so i got selected and made recharge for DTH post that verified its got recharged for prepaid mobile .

          Complaint raised to customer care via 121 they advised to send e-mail [protected]@in.airtel.com and same has been sent, after one or two days got ca, , from customer care and told tell your postpaid airtel number we will credit that amount to that account, so i given postpaid details and not utilized the service (prepaid), till now the amount not recived, i had sent multiple remainder mail to same email id no luck/ no revert.

          Note: Based on their customer care confirmation i have not utilised prepaid even 1 % .

          contact number:[protected]
          Airtel customer support has been notified about the posted complaint.
          Nov 19, 2017
          Updated by SENTHIL513
          I haven't received any update from Airtel
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            S
            sivakannanguru
            from Ernakulam, Kerala
            Nov 12, 2017
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            Address: 600075

            Hi,

            On 25.10.2017 your airtel excute came and collect rs:598 for install new broadband connection. After one day the another airtel excuetive call me and told we can't provide connection on your place, please get back your amount from respective agent. I called to that guy but he is not picked my call. I tried lot of times and gave whatsupp msg also but he is replied. So kindly take neccessary action. I have attached the screenshot of airtel bill copy and that person photo also
            That person name is: sheik ([protected]).
            Airtel customer support has been notified about the posted complaint.
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              D
              DinoBabu2008
              from Ponnampet, Karnataka
              Nov 12, 2017
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              Address: 560049

              I have applied for a new broadband connection on october 31st by paying 3 months advance amount. I haven't got the connection till now. I want to know the reason why this much delay in giving connection. It's 12 days now which is highly unacceptable. I wrote a mail to airtel nodal office (Bangalore) no response from them also. Please find below the details of my new connection.
              Caf no. 8069883
              Registered mobile number : [protected]
              Airtel customer support has been notified about the posted complaint.
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                K
                from Delhi, Delhi
                Nov 12, 2017
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                Address: Ajmer, Rajasthan, 305801

                My name is kamal agarwal no[protected] have 399/inr recharged twice. Error occurred fail report by airtel app. After minutes same transaction id created successfully. Transaction made twice on 16sep 2017. My bank debit 399/rs twice. Please either repayment make to bank or reamburs another same active plan 399/for 70days further after expiration present.
                Airtel customer support has been notified about the posted complaint.
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                  Sreenu Sindhuja
                  from Korampallam, Tamil Nadu
                  Nov 12, 2017
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                  Address: 604001

                  Hello sir / madam...

                  Am sreenu from villupuram district, last two days before came from singapore.. I forgot my airtel number in singapore last 20 days before... Yesteday i went to airtel showroom to buy my old airtel sim.. He says your airtel sim is deactivated,, how is possible within 20 days to deactivated. I am using airtel network last 8 years... Please activate my sim... I face so many problem.. Please solve my problem as soon as possible... Am waiting for your reply...

                  My no - [protected],
                  Register name - elumalai s/o sreenivas.
                  Alternative contact no. [protected]..

                  Thanking you..
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    from Dimapur, Assam
                    Nov 12, 2017
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                    Address: 854301

                    Sir, i am a customer of airtel telecommunication and from last few days i m receiving msgs about link my phone no to aadhar..
                    I went to airtel office located on purnia (Police line road). But they denied to link my phone no to aadhar and give references of nearby retailer.
                    Retailer again asking a fee of rs. 20 i dont know why? I denied to gove resulting non linking of aadhar to my ph no.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sau00
                      from Ranchi, Jharkhand
                      Nov 12, 2017
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                      I have redmi note 4 4g supported phone and a 4g airtel sim ([protected]), but after recharging with 4g pack it is not connecting with 4g, i already contacted a senior customer care executive and they told me to replace the sim then i replaced my sim but the problem is as it is. Now i am totally felling cheated with airtel and if you are not going to solve my problem then i am going to port my number to jio for better 4g services. I also attached the screenshot of my problem.
                      Mobile no - [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        L
                        lokeshkumar12345
                        from Noida, Uttar Pradesh
                        Nov 12, 2017
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                        Address: New Delhi, Delhi, 110088

                        Subject -
                        1. Sim not activated till now
                        2. Pathetic, disgusting, ridiculous and downmarket behaviour of airtel store staff
                        3. Charged rupees 100 for sim activation (Cheating with customer)

                        Hi
                        I am lokesh kumar, i am having an airtel number [protected] from the last 12 years. This number is registered by my mother name sumitra.

                        I lost my cell phone on 10th november 2017. I asked to blocked the sim (Airtel and vodaphone).
                        Next day, 11th november 2017, i went to airtel store shalimar bagh delhi 110088 to get duplicate sim. They charged rupees 100, which was the fraud and they said sim will be activated within next 4 hour but even after 6 hours my sim did not get activate. I again went to airtel store and the staff said go to some other airtel store. They misbehave with me and abuse me.

                        Its almost more than 14 hour and my sim didn't get activated even i called to customers care and gave complete derails. Customers care said sim will activate within 1 hour but its more than 2 hour...

                        Who will pay my losses???
                        Action against airtel store staff???

                        Thanks and regards
                        Lokesh kumar
                        [protected]@gmail.com
                        [protected]
                        [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          P
                          prabhattyagiserious
                          from Mandal, Gujarat
                          Nov 11, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
                          Website: no

                          Aitel looting people on data plans when i charged rs 992 data plan for 365 days it on 27/10/2017 on 3/11/2017 it got expired when i inquired on customer support they said that i have used all my 10gb data while i used only for days 2 hours daily how could 10gb data can be finished in 4 hours a serious action should taken against such company i will complain to tri about this fraud airtel company also thinking to put such fraud company in the court.
                          Airtel customer support has been notified about the posted complaint.
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                            M
                            Muhammad Khalid Rahman
                            from Gangtok, Sikkim
                            Nov 11, 2017
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                            Address: 211016

                            Dear sir maine 31st october ko apne do reliance no. [protected] /[protected] ko air tel mein port karne ki request submit ki shop keeper ne mera thumb impression liya aur sari prossec puri hui mujhse kaha gaya ki 6 to 7 days me no. Shurua ho jayega lekin aaj tak koi responce nahi mila aur mera port code bhi ab expire ho chuka hai ab na hi to airtel se koi information mil rahi hai ki prossec kab tak ho jayega ho ga bhi ki nahi aur na hi reliance ki tarf se dobara port code bhi send ho raha hai port massege bhejne par wahan se responce milta hai insuficent balance aur yahan par reliance ka recharge kahi mil bhi nahi raha hai aur hamare sircile me reliance ke no, vodafone ke tower se tumprery jude hue hai ab mera no. Kaise shurua hoga iska solution mujhe bataya jaye mohammad khalid [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              R
                              Raturi_rajesh
                              from Hyderabad, Telangana
                              Nov 11, 2017
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                              Address: Dehradun, Uttarakhand, 248005
                              Website: Airtel

                              I port my idea no to airtel (Prepaid) in uttarakhand.
                              I recharged my mobile no from my airtel app of rs 248rs dated on 29oct2017, but i didn't get the recharge benefit in which i have to get 3gb data for 28days.
                              On contacting airtel customer care operator they told no such recharge is done from my airtel app.
                              I have msgs from airtel dated on 29oct2017 that 248rs recharge is done also one another msg is there in which it is written that u got 3gb data for 28days.
                              Snap shots (My airtel app and msg) are attached herewith.
                              Airtel customer support has been notified about the posted complaint.
                              Nov 11, 2017
                              Updated by Raturi_rajesh
                              Read last 2 msg of attached msg screenshot.
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                                S
                                sk24061970
                                from Kumta, Karnataka
                                Nov 11, 2017
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                                Our aadhar was link with the airtel payment account and it made us the problems by this problem my governament was stoped my online payment of my job so i request you to close the airtel bank account and aadher mapping as aerly as posibale please please please close the account and mapping
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                                  Santosh Sharma843972
                                  from Haridwar, Uttarakhand
                                  Nov 11, 2017
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                                  Address: Mathura, Uttar Pradesh, 281001

                                  Airtel payment bank with out my permition froudly opened at the time of linking aadhaar no. To my mobile no. [protected]. All my dbt's are going in above a/c. At the time of linking aadhaar no. To my mobile no. [protected] did not ask me by the. Company agent. So why opened above a/c. I request to send the balance in my iob bank a/c as usual and close airtel payment bank a/c
                                  Airtel customer support has been notified about the posted complaint.
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                                    B
                                    Bibhu Prasad Nanda
                                    from Siliguri, West Bengal
                                    Nov 11, 2017
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                                    Address: 768040

                                    I have changed my sim from 2g to 4g. Having / keeping that same no. Which i had. Since that day i have not been receiving any text messages. I am completely tensed. I was receiving my bank account details, educational details, message from friends too. But everything is stopped. I have not been receiving any single text messages.
                                    Please do the needful at your end.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Boldy Boldy
                                      from Bathinda, Punjab
                                      Nov 11, 2017
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                                      Address: Jalandhar, Punjab, 144040
                                      Website: nil

                                      Sir mere adtv box ki id [protected] hai jiski activation 12-9-017 ko saurav cab computer ne ki. Box active karke mujhse uski payment lekar box active karke wahi se kisi aur dukan se lekar jaane ko kaha ki humne yeh box inko behj diya hai, maine us shop se box liye aur mujhe kaha geya ki iski outdoor unit fitting kal ho jayegi lakin us din se aaj tak maine na jaane kitni call aur what s app kiye lakin koi hal nahi nikla. Aj maine poore 60 din baad nodel office ko phone kiya jab jaakar koi 2 aadmi jo ko ladne ke mood se bheje geye the aaya maine jab acceriors dekhi toh heraan rah geya outdoor antena damange, wire kisi local d2h company ki, lnb duolicate marka d2h, fire total 5 mtr in hands. Turrent maine unhe wapis behj diya aur woh jaata hue kafi gandhi bhasha ka upyog kar rehe the ab bas mujhe meri poori payment refund ki jaaye aur in par jo bhi action ho liya jaye ya hum lenge.
                                      Airtel customer support has been notified about the posted complaint.
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                                        R
                                        from Indore, Madhya Pradesh
                                        Nov 11, 2017
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                                        Address: 462008

                                        I bag to say i am rakesh memawat s/o shree mangilal memawat address house no 93 kewdabag patrapul barkhedi bhopal i am complent to you [protected] last 10 year old purchase and my porsonal work and i am company fine &clean hospitality service as a area manager post in bhopal. I no use for smart relience but lost to be five days sim unfortunatly block kindly inform to my sim airtel sellsman or diller my no. Sell to other person. So i am complent to you police fir tailya thana bhopal. So please my no. [protected] back returned come.
                                        Kindly inform to you three days before. Nothing i going cort pitition file and clam any mony my lose time my secret files lose.
                                        Airtel customer support has been notified about the posted complaint.
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