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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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L
l.o.v.e_rai
from Jalandhar, Punjab
Nov 10, 2017
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Address: Ludhiana, Punjab, 141010
Website: www.airtel.in/bank

Sir with due regards i beg to say that my airtel money account blocked by unknown reason. Plz unblock my airtel money account.
my airtel payments bank a/c number is [protected]
my alt number is [protected]
you can contact on my alt number
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    S
    shibenbiswas2
    from Ingraj Bazar, West Bengal
    Nov 10, 2017
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    Address: Nalanda, Bihar, 733202
    Website: www.google.com

    Respected customer care,
    With due respect I Shiben Biswas a postpaid customer of your Airtel network, sir for a long period a can not used 4g facilities after lunching complaint. So I want to stop my postpaid connection & convert it to prepaid connection.
    This is for you kind information &taking necessary action.
    Shiben Biswas
    Airtel customer support has been notified about the posted complaint.
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      P
      Pranjay Sharma
      from Mohali, Punjab
      Nov 10, 2017
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      Address: Amritsar, Punjab, 143001

      Dear sir
      I have ported my reliance mobile number [protected] to airtel postpaid circle. Verificantion is done by ur executive.7 or 8 days gone not even signal s got on. Tomorrow i call post paid customer care he told me that they get any information regarding the same. Plz solve the matter soon
      Thank u
      Puneet sharma
      Alterative mobile number [protected]
      Airtel customer support has been notified about the posted complaint.
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        E
        Emthy Naga
        from Bihpuriagaon, Assam
        Nov 10, 2017
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        Address: 797112

        Dear sir, my phone number [protected] has been upgraded to new sim but no signal appear in the new sim. Signal to old sim card also lost as we did the process i. E. Sending sms sim space 19 digit number of new sim to 121. We thought that by doing upgrade the new sim will work but no action. The new sim 19 digit is[protected]u please help me to appear signal in new sim.
        Thank you
        Airtel customer support has been notified about the posted complaint.
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          S
          shankar Somankar
          from Mumbai, Maharashtra
          Nov 10, 2017
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          Address: Mumbai City, Maharashtra, 400080
          Website: [email protected]

          Runwal greens
          goregoan mulund link road this area network very bad..call drop voice break etc
          Any Airtel Sim no network outgoing call incoming call and Internet connections no network and no range please wish you the complaint
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            V
            vimalmukund
            from Bengaluru, Karnataka
            Nov 10, 2017
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            Address: 560043

            With regard to my earlier mail i got a reply from airtel yesterday afternoon i. E. After i sent the complaint id to trai. The customer service executive who spoke to said that the problem could be avoided if i upgrade my present sim which means people who use basic plans will have problem at the time of roaming. I fail to understand their reason because when i was in kannur (Kerala) the problem occured but the moment the train crossed kerala border it started working which means the service was deliberately disrupted so that i might be forced to upgrade the sim. Is it not taking the client for a ride. Is it not cheating the customer. I am forwarding a copy of this mail to trai also.
            Airtel customer support has been notified about the posted complaint.
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              U
              UttamN
              from Bengaluru, Karnataka
              Nov 9, 2017
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              Address: Tinsukia, Assam, 786157
              Website: Airtel online

              I already instructions by customer care that my Airtel number [protected] was upgraded 3G to 4G CONNECTION, I Already got SMS that sim is shortly activated, but privious sim is network closed, new 4G Sim is not get network in Mobile.
              Please sir, I have got many problems, because is was very chennal connected phone number, help to as soon as activation for this number
              Airtel customer support has been notified about the posted complaint.
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                A
                from Rohtak, Haryana
                Nov 9, 2017
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                Address: Jammu, Jammu and Kashmir, 180003

                Network problems near Jammu airport (satwari cantt ) my airtel postpaid number is [protected]. Previous months here was very good connectivity on airtel.but now not get 4g, 3g, even 2g. What we do sir. My number was ported bsnl to airtel. When that time airtel has good network in this area. But now very poor connectivity in this area. Airtel stopped a tower in this area. Is it cheating sir. So I want to return my previous postpaid bills amount.
                Airtel customer support has been notified about the posted complaint.
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                  C
                  Chirag S. Raval
                  from Ahmedabad, Gujarat
                  Nov 9, 2017
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                  Address: Gandhinagar, Gujarat, 382481

                  Respected team,
                  Greetings

                  No 4g signal strength at malabar county 1 dr. Ambedkar university road, b/h nirma university ahmedabad charrodi village 382481, here i can't connect 4g network to my mobile & i can't use my mobile data pack efficiently... Very poor service*, calls are disconnet, please solve this network problem as son as possible now. very poor service provided by airtel here.. 4g service is working like 2g and for your kind information i was protable from idea to airtel only, because of issue of their network. based on my friends suggestion recently i ported into airtel 4g. You want that i will protable again from airtel to vodafone. There is network issue on all airtel mobiles. Here no speed of internet and also i can't call anywhere on any network. Very poor and pathetic service. Simply i am wasting my money in this sim i[censored] will not take any action regarding this matter i will change it.

                  Emailid : chirag. [protected]@gmail.com

                  Airtel no [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    kharesh
                    from Kotamangalam, Kerala
                    Nov 9, 2017
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                    Address: 733125

                    Sir
                    Airtel internet connectivity is very poor in and around harirampur police station, harirampur, pin-733125 dist - dakshin dinajpur, west bengal. Facing problem in-spite of paying in pre paid and post paid.
                    Please do the needful to restore the poor connectivity when jio is providing with high speed and good quality of connectivity why airtel can not. Ask your men to work with sincerity otherwise we have to port out for another service provider.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      soni kamal
                      from Jaipur, Rajasthan
                      Nov 9, 2017
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                      Address: Jaipur, Rajasthan

                      Dear Sir I m Applied for airtel broadband connection and deposite security amount one year ago

                      Still aritel does not provided me any connection and after many inquries they not refunding my deposite amount

                      Pleases take a action against for provide me deposite amount as soon as possible

                      thanks
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                        V
                        Vishu Vyas
                        from Gonda, Uttar Pradesh
                        Nov 9, 2017
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                        Address: Sikar, Rajasthan, 332001
                        Website: www.airtel.in

                        Dear sir/mam,

                        This is to inform you that my complaint is regarding mobile no. [protected] -
                        1. We are regularly paying airtel secure amount of rs. 49 per month since more than 4-5 months.
                        2. Lenovo mobile phone with number above got broken due to some accident.
                        3. We contacted airtel store, they suggested us to follow app functions to get the claim,
                        4. We tried several times but not succeed due to poor network of airtel of which we have complained many times earlier.
                        5. A friend helped to complete the formalities.
                        6. After more than 1 month fight we got information about our claim was approved and airtel will assist us soon.
                        7. Now after more than 1 and half month we are using the same broken phone.
                        8. I have 2 airtel postpaid ported sim with numbers: [protected] and [protected] insured with airtel secure.
                        9. No proper network coverage after getting connection, regularly complained on each and every customer call which i attended but still no response,
                        10. I reduced my plan and taken jio sim for better network and voice coverage,
                        11. Airtel store executives tell that they does not have permission to install tower in that area, than how other companies are giving proper network?
                        12. I am really very much frustrated and now decided to contact consumer forum, kindly solve my issues within 1 week or let me go to the court.

                        Thanks
                        Note: matter will go to:
                        Sikar district forum shiv singh pura, navalgarh roadsikar,[protected]

                        *vishesh vyas* - [protected], [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Asmita Shaw
                          from Delhi, Delhi
                          Nov 9, 2017
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                          not able to deactivate call barring feature

                          I recharged my phone with airtel recently after a long time... But airtel barred all outgoing calls on my phone...
                          I really need to call at home as i'm out of the city since past two days and i really can't make any calls..
                          It's quite late and i can't even make calls even at my office for important work.
                          I really need to get this problem resolved or i would be in great distress..
                          Please give me the password for...
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                          Reyaz Ashrif
                          from Ongole, Andhra Pradesh
                          Nov 9, 2017
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                          Address: Mumbai City, Maharashtra

                          This is reyaz ashrif. Recently i visited andheri east airtel store in mumbai and asked for mnp for my vodafone number [protected]. This number belongs to andhra pradesh circle, they said mnp is possible n i gave my aadhar number n thumb identification on 1st nov, 2017.

                          The process was success n i have got message on 7th nov 2017 reg porting. On 8th nov my vodafone signal lost n after installing airtel sim i got signal n asked to restart. After restart no airtel signal also.

                          Its 9th nov today there is neither vodafone signal nor airtel signal. My number [protected] is not working.

                          It my official number n very very important w. R. T my job.

                          I didn't get prompt response from customer care, kindly solve the issue.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Adrija Chowdhury
                            from Hyderabad, Telangana
                            Nov 9, 2017
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                            Address: Kolkata, West Bengal

                            Hello.. I went to upgrade my 3g airtel sim to 4g today afternoon..I was told that once my old sim goes out of network I have to insert the new sim.. But after doing so there is no network being shown for airtel.. Even my old sim is out of Network.. I am facing a havoc problem.. I request u to please see to this matter as soon as possible..Thank you
                            Airtel customer support has been notified about the posted complaint.
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                              L
                              Lucid Dreamer
                              from Palasbari, Assam
                              Nov 9, 2017
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                              Address: Kamrup Metropolitan, Assam, 781003

                              I had recently upgraded my airtel phone number - [protected] to 4g. I even got the 4g confirmation message. But i dont understand that even after upgrading it from 3g to 4g, i am still receiving warning messages from airtel stating that my number would be disconnected from airtel network if i dont upgrade within a specific date. Today, i even received a call saying that if i don't upgrade my number would be disconnected. What nonsense is this? I have already upgraded it, so why all this chaos? I have been using airtel for more than 10 years now and am utterly disappointed.
                              Airtel customer support has been notified about the posted complaint.
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                                G
                                GOUTHAM PENUMALLU
                                from Bengaluru, Karnataka
                                Nov 9, 2017
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                                Address: Bangalore, Karnataka, 560068
                                Website: www.airtel.in/onlinestore

                                I have placed order for apple i phone 7 32gb on 30th of october 2017 and made payment of 7777. Till now i haven't received the device from airtel. Also, as the plan says i'm eligible for postpaid, placed a request from prepaid to postpaid which is [protected]. Regarding this i visited 3 airtel outlets but no was educated about this service. I have raised several requests and complaints to airtel but no one is responding.

                                If this is not gonna resolved by tomorrow will take this to legal authorities. This is not the service which i'm expecting.

                                My order id[protected]
                                Phone number used - [protected]
                                Place - bangalore

                                Regards,
                                Goutham penumallu
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  ashut
                                  from Bengaluru, Karnataka
                                  Nov 9, 2017
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                                  Address: 560037

                                  Y airtel mobile number is [protected]. Issue: i am having network coverage issue. Coverage is extremely poor and fluctuating continuously at my billing address. I have complained couple of times, they come, take some reading/survey and goes off. No update to customer and closing off incidents without consulting me and my confirmation. Is it a correct way of handling incidents? After that i stopped making payment and eventually their billing team calls me up and requesting me to make the payment, but i clearly told them nothing going to be paid/made from my end till the time airtel fix ongoing network issue. Issue is since very begining, day one issue. Problem is that i am having 3 airtel connections, 4g dongle (Not working because of network issue, have to keep in the box itself!) & other bb-airtel partially working, depends when that receives signal. Kindly, let me know how can i come out of this issue, will it be ever going to be resolved? All the complaint numbers should be with airtel against my number. They should have recordings for conversation which took place between their call center agents and me. One word - pathetic commitment level, pathetic customer service.. (Seems customer care agents sit there just to activate and deactivate caller tunes, indeed very issue, but when something serious issue comes, like network issue, they are useless. Even nodal team and network team) now, i want to go with mnp and switch to sp. So, can i do that without making any payment to airtel because i don't feel like paying any amount to airtel now, they are already cheating me since so many days,.. Since day one, cheers! Jeet
                                  Airtel customer support has been notified about the posted complaint.
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                                    M
                                    mgshaik
                                    from Hyderabad, Telangana
                                    Nov 9, 2017
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                                    Recharged with 399 on 12 oct 2017 for 4g pack valid for 70 days, but today
                                    I was unable to make a call. Then i contacted the customer care and they say it is valid only for 28 days. If it was just for 28 days, why will i go for this option when i had many great offers from other service providers.
                                    Even today when i google for airtel 399 pack, it explains as follows :

                                    "now, airtel offers 399 with unlimited calls & 1gb data per day for 70 days for prepaid subscribers across india. Airtel also announces offer packs 449 & 293 which offer unlimited voice and 1gb/day data for 70 days while using airtel 4g network."

                                    Reference link :
                                    https://www.newstelecom.info/2017/04/airtel-offers-4g-pack-399-with-unlimited-ca...
                                    Airtel customer support has been notified about the posted complaint.
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                                      M
                                      mithilesh23gupta
                                      from Delhi, Delhi
                                      Nov 9, 2017
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                                      There was a plan of rs.399/- from airtel and validity was for 70 days. I paid online through their app.in first trial, the transaction got disturbed. Then i tried second time and was successful. But later i found from my bank account that rs. 399/- is deducted twice. Airtel's customer care confirmed that rs. 399/- have been received twice and the app is also showing double payment.

                                      He told that extra amount can not be returned back. I asked him to double the validity i. E. From 70 days to 140 days. But he told that this is also not possible.in his version i have lost rs. 399/-.

                                      Now, is there any way out either to get back the extra amount or get the same plan with double validity?
                                      Airtel customer support has been notified about the posted complaint.
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