Airtel Complaints & Reviews

There is no network at all where i stay. I can not operate internet as well as make calls. It directly shows no service sometimes. Plz try to resolve the problem as soon as possible otherwise i would have to port my number. There is no network at all. The network doesn’t arrive at the bedroom it shows no service. Please resolve the problem. It highly irritates when the internet is not working.

I have recharged internet pack fro my mobile number [protected].
But i have written mobile number [protected] in place of [protected] (Correct one). I also got its receipt in my mail ([protected]@yahoo.co. Uk)
You can check the record in your account and kindly cancel charging of account [protected] done by me today.
Professor s. K. Srivastava
A-157
Indian institute of technology, kharagpur-721302, india
Tel[protected]
http://www.chem.iitkgp.ernet.in/faculty/SKS/index.php
Associate editor, journal of nanoscience and nanotechnology
Associate editor, nanoscience and nanotechnology letters
Editor, journal of nano energy and power

Respected sir/madam,

I jankee devi recharged my airtel no [protected] with 399 plan on 1st september 2017, validity 84 days but after using it for a month the plan is not active anymore and i m being asked to recharge my number again.
This doesn't makes any sense.
Please help me with the above.
Thanking you

Yours sincerely
Airtel customer

I have been using airtel prepaid mobile services for the past years.
My number is [protected]
As i went to usa for a holiday during july 2017 to october 2017, i was unable to use the mobile.
Under the circumstances, after my return to india, i tried to recharge through my app, retailer, friends and relatives.
When i approached your relationship center, i was told that my number is deactivated due to non usage.
As i already mentioned, only due to my usa visit, i haven't used the mobile. I request you to take action to activate my mobile number [protected] earliest.
Regards, j. Padmaja

Hi team,
My mobile number is [protected]. I have changed this number from post paid to pre-piad last month.

Now, i am receiving all otp messages from banks.
But, my out going calls and messages been barred.

I am out of india at the moment and not returning for a longer time.

I have more than enough balance in my account. Not sure why outgoing calls and messages been barred. I am not able to call 121 or 1800... Customer care numbers as well. All outgoing calls been barred.

Can this issue be resolved asap.

I have ported my number from reliance to airtel. But there is no signal in that sim and my old number has stopped already 6 days ago.
I am loosing my impotant phone calls. Also i visited nearest airtel office and they are saying we can't do anything. Contact the seller who port your number.
The seller is saying we have send your information to airtel office.
I am requesting you to activate my number asap.

Please provide a network tower in our village, it will cost u nothing for land, as the village will provide u sufficient space to install a tower, we feel like living in a jungle, pls its really an emergency like situation. No rent will be taken by any network operater. The villagers are ready to sign a agreement if needed. No network for us due to a mountain in our village. More problems whenever it is a medical aiding situation.

Hi Airtel Customer service..your sales person not all picking the call after his initial his promise new broadband connection will be done by today 6 pm. He don't have minimum common sense to receive the call. Where is your promise..if it possible..then airtel gives wrong message to people. Your salesman number:

I have cmpnt in the custemer care about the network and they says 24 hours wait
And i finaly wait with three months and i have called costemer care 4vtimes but he not respond well and wher is airtel 4g banner that place only 4g network available and indoor neteork not comimng

I recharged my airtel prepaid account with ₹ 448 but it was not done on the day of recharge i. E. 10 nov 2017 i was told that the same would be credited back by 72 hours i again recharged my phone through debit card... Instead of credited back to paytm now the request executed by paytm and my airtel no recharged after 48 hours for which already recharged yesterday.. Please help me to refund my money back in paytm account from airtel

I had got my two mobile number [protected] and [protected] aadhaar verified. Next day i received a message that my airtel payments bank account is activated and that all dbt due to me is registered to be credited in airtel payments account.

I have not opted or registered for any such facility. Only thing i did was to get my mobile number aadhaar verified. I sent mail to airtel at [protected]@airtelbank.com several times with request to close my airtel payments account and deregister me for dbt credit in airtel payments bank account. I also put in complaints in their website. No action has been taken by airtel yet.

Activating airtel payments bank account on my mobile number and registering the same for dbt credit without my consent is unethical business practice by airtel. I want the airtel payments banks account closed on all my mobile numbers
17 oct 2017
I received a call from airtel customer care on 17 oct 2017. A very rude gentleman who does not know how to speak politely, told me that the airtel vendor may have registered for the payments bank account on my behalf and that i should sort out the issue with him.
It is not understood, why airtel company is not taking responsibility for the situation they have put me in by their unethical conduct. If the company has appointed some service vendors for aadhaar verification, it is the responsibility of the company to impress upon the service vendor not to register the customer for unsolicited services.
The issue is still unresolved while the company is trying to shirk responsibility.

20 oct 2017
Airtel is sending me mails asking me to share copy of proof of address/identity via email. Keeping privacy issues in view, one is reluctant to share copy of aadhaar on mail.in any case, the mobile numbers are already aadhaar verified. Necessary details, therefore, are already available with airtel. I do not know why airtel is insisting on sharing copy of the poa/poi on mail which i feel is contrary to govt guidelines. It is a simple matter of closing my airtel payments bank account which they activated without my consent or asking for any poa/poi ets. I believe trai guidelines in customer grievances say that complaints should be resolved within 7 days. This issue is going on and on, mainly due to procrastination by airtel, for more than 10 days now.

12 nov 2017
The issue is still unresolved. I even wrote to the appellete authority appointed by airtel for grievance redressal. Airtel is still sending me mails asking for my proof of identity. While activating the payments account, they did not even bother to call me, let alone verifying my proof of address. They insist on proof of address for closing the payments bank account. This is nothing but procrastination and tactics to wear the customer down. Look at the tactic adopted by airtel to further their business, customer satisfaction disregarded.
I want to know what are my legal options to make airtel pay for the harassment caused to me.

Mobile no. [protected]
While disconnecting calls, i got messages that if i recharge with 399, i will get 84 days validity with 1 gb/day along with unlimited calls. But after deduction of 399 from main balance on 11/11/2017, i was disappointed to get 35 days validity. Moreover, the customer care was too unresponsive. I will be porting out as soon as my validity expires.
I will also disconnect my 2 airtel dth as soon as possible.

When i link aadhar number to my mobile [[protected]]. There i got registered with my aadhar no and thumb impression. I got message aadhar link will be done in 48 hrs & informed by sms. But additionally without my permission they activated airtel payment bank account and my lpg subsidy comes on airtel payment bank without my permission. I got sms about that. I called customer care 121. He said he can't close account. He told me to call on 400. I called on the no. But ivr is asking me for mpin change and no person to talk there.
I am requesting please deactive my airtel payment bank account.

Thanks

Ram dinesh singh

Dear concern/colleages,

Kindly provide one air tel tower (Network).in my village having very more facing problems of difficult. So we are believe from your that you are give tower in us village so any hard works or problems so that we will solve these problems. We are would like that you are received our problems. Please, if any questions have you can ask me for any matter.

Thanks with regards,
Jigneshbhai l kakad
At. Post. Ozarda, ozar faliyu,
Ta - kaprada, di - valsad,
Gujarat-396065.
[protected]/[protected]

I am being charged rs 300 / month for a "booster plan" offering me 1 gb data per month. This despite my call to airtel months back requesting them to remove this "booster plan". Even after having confirmed by airtel executive, am continue to being charged for this "booster plan". I have very clearly mentioned to airtel (Twice, if am not wrong) on how can they charge any customer rs 300 for 1 gb data when in these times, users get 1gb data / per for negligible amount compared to what am being charged for "booster plan".

I request you to please take following actions:
1. Recover my call requests to airtel.
2. Investigate the matter.
3. Refund my money which was unfairly charged.

This company claims that our network is present in every corner of the country. This company is cheating with us because this network which is giving us the company is just another 2g only. I have recharged ₹ 400 on my mobile in which we are given 4g data but this company is giving only 2g data and only 4g is very distant, it does not give us 3g speed. Even after compiling me three to four times, this company is not able to take any action.

My location - village bamurahiya post konder tahshil nagod dis. Satna mp 485551

Hello,
Name- Benojin Nayak,
My airtel no-[protected].
From[protected]
reason- No service showing
I am suffering problem of airtel network showing no service from today morning. I cann't call & i also can't use internet. Please report a complain & solve it as soon as possible.
Solution- Please repair / Suggest what to do

Hi,

I am using Airtel number [protected] but from 1 week, facing network issues like connecting number as well as using Internet.
I have complained over customer care number but always they said due to some technical issue, Neither they solve the issue nor arrange call with superior.

I recently deposited an amount of rs 5000 in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed".
Cc from airtel what does it mean. Quite frankly i care less about what it means. I want you people to kindly solve my problem because i got other things to do too
Phone no:[protected]

Im neeta sharma and an airtel costumer with no [protected]. I have recharged my no with 398 on 10 nov 17 for 5 gb data at 2206hrs. My money was cut through free charge and credit card and got the message that recharge was successful. However i have not received the data of 5gb. I filed a complaint the same night and no is [protected]. Its been two days neither have i got the data nor the refund of money. I have contacted them and they say different things every time that such recharge does not exist or data have been recieved by me. I want to get my money refunded. I have all relevant photos and call details with me.