Airtel Complaints & Reviews

Aitel looting people on data plans when i charged rs 992 data plan for 365 days it on 27/10/2017 on 3/11/2017 it got expired when i inquired on customer support they said that i have used all my 10gb data while i used only for days 2 hours daily how could 10gb data can be finished in 4 hours a serious action should taken against such company i will complain to tri about this fraud airtel company also thinking to put such fraud company in the court.

Dear sir maine 31st october ko apne do reliance no. [protected] /[protected] ko air tel mein port karne ki request submit ki shop keeper ne mera thumb impression liya aur sari prossec puri hui mujhse kaha gaya ki 6 to 7 days me no. Shurua ho jayega lekin aaj tak koi responce nahi mila aur mera port code bhi ab expire ho chuka hai ab na hi to airtel se koi information mil rahi hai ki prossec kab tak ho jayega ho ga bhi ki nahi aur na hi reliance ki tarf se dobara port code bhi send ho raha hai port massege bhejne par wahan se responce milta hai insuficent balance aur yahan par reliance ka recharge kahi mil bhi nahi raha hai aur hamare sircile me reliance ke no, vodafone ke tower se tumprery jude hue hai ab mera no. Kaise shurua hoga iska solution mujhe bataya jaye mohammad khalid [protected]

I port my idea no to airtel (Prepaid) in uttarakhand.
I recharged my mobile no from my airtel app of rs 248rs dated on 29oct2017, but i didn't get the recharge benefit in which i have to get 3gb data for 28days.
On contacting airtel customer care operator they told no such recharge is done from my airtel app.
I have msgs from airtel dated on 29oct2017 that 248rs recharge is done also one another msg is there in which it is written that u got 3gb data for 28days.
Snap shots (My airtel app and msg) are attached herewith.

Our aadhar was link with the airtel payment account and it made us the problems by this problem my governament was stoped my online payment of my job so i request you to close the airtel bank account and aadher mapping as aerly as posibale please please please close the account and mapping

Airtel payment bank with out my permition froudly opened at the time of linking aadhaar no. To my mobile no. [protected]. All my dbt's are going in above a/c. At the time of linking aadhaar no. To my mobile no. [protected] did not ask me by the. Company agent. So why opened above a/c. I request to send the balance in my iob bank a/c as usual and close airtel payment bank a/c

I have changed my sim from 2g to 4g. Having / keeping that same no. Which i had. Since that day i have not been receiving any text messages. I am completely tensed. I was receiving my bank account details, educational details, message from friends too. But everything is stopped. I have not been receiving any single text messages.
Please do the needful at your end.

Sir mere adtv box ki id [protected] hai jiski activation 12-9-017 ko saurav cab computer ne ki. Box active karke mujhse uski payment lekar box active karke wahi se kisi aur dukan se lekar jaane ko kaha ki humne yeh box inko behj diya hai, maine us shop se box liye aur mujhe kaha geya ki iski outdoor unit fitting kal ho jayegi lakin us din se aaj tak maine na jaane kitni call aur what s app kiye lakin koi hal nahi nikla. Aj maine poore 60 din baad nodel office ko phone kiya jab jaakar koi 2 aadmi jo ko ladne ke mood se bheje geye the aaya maine jab acceriors dekhi toh heraan rah geya outdoor antena damange, wire kisi local d2h company ki, lnb duolicate marka d2h, fire total 5 mtr in hands. Turrent maine unhe wapis behj diya aur woh jaata hue kafi gandhi bhasha ka upyog kar rehe the ab bas mujhe meri poori payment refund ki jaaye aur in par jo bhi action ho liya jaye ya hum lenge.

I bag to say i am rakesh memawat s/o shree mangilal memawat address house no 93 kewdabag patrapul barkhedi bhopal i am complent to you [protected] last 10 year old purchase and my porsonal work and i am company fine &clean hospitality service as a area manager post in bhopal. I no use for smart relience but lost to be five days sim unfortunatly block kindly inform to my sim airtel sellsman or diller my no. Sell to other person. So i am complent to you police fir tailya thana bhopal. So please my no. [protected] back returned come.
Kindly inform to you three days before. Nothing i going cort pitition file and clam any mony my lose time my secret files lose.

Im an airtel user since 3 years i had seen ad of iphone on emi with downpayment of 7777
So i logged in airtel and ordered an iphone 7 32gb
And paid 7777rs to airtel
But airtel didnt sent the product even on complainting many times no action has been taken i dont want any phone now i just need my money back.
My number is [protected]
When i called customer care they said in 72hrs i'll get my money back
But i didnt got
Then they said it may take 7days
But i didnt
Now they are responsing to my mails
The airtel dosent have any direct calling complaint the worst company i had seen
If i didnt get my money back i'll go legally

Msisdn - [protected]

Recharged account twice within 10 days with 50 rs.

No usage done however both the time my balance deduction happened & it became zero both the time.

And the irony is that i am not even able to check my chargeble transection neither on your app nor on ussd (*121*7#)

Attached are screenshots

Warm regards,
Abhishek l paul
[protected]

Airtel secure is just another way airtel is scamming its users. I filed a claim for screen damage when it accidentally fell from my hands. They rejected the claim on the basis that this was due to improper handling on my part. Now who decides what's accidental and what's not? The phone "accidentally" fell from my hands. I didn't throw it! Nowhere in their terms and conditions do they even slightly elaborate on what they mean by accidental. Stop scamming your users airtel! Instead focus on providing a better experience for your customers.

This is in reference to my complain regarding the request for disconnection of broadband services. Complain no[protected].

Highly dissatisfied with the executives in airtel customer care department.

Later in september i tired to apply for disconnection of my broadband connection. Listening to this your executives tried to avoid the conversation and disconnected the call twice.
On 4oct i requested for disconnection, dissatisfied with the speed and low data pack.

After discussion with one of your executive, he offered 1 month grace time which will be of no charge. He also mentioned that this will be for 1 month and post that bill will be 450 approx (After discounted rates) for 90 gb.

After a day or two, one of your executive confirmed that he has activated 1 month extension, to which i agreed on call.

Today, the executive whom i spoke to regarding the status of my request, mentioned that the broadband connection has been discontinued. She also mentioned that one of your executive tried reaching us but number was not reachable so processed the request.

I don't understand, if my number is not reachable isn't it your responsibility to just intimate us regarding this.

Highly disappointed with her behavior. Rather than being polite and resolving my issue she was very rude.

Request you to look into this matter as early as possible.

Most of the times my contacts are complaining that my phone is not reachable and switched off.. Even our family members calls when i am at home it says same not reachable or switched off.. When i call customer service to raise a complaint they don't even bother and simply disconnecting the call about the issue..2nd issue.. I have recharged for 399 unlimited voice and data offer during the offer but then i realized money is deducted for every call... When i contacted customer service asking for floor supervisor they will simply keep on mute or disconnecting the call... Worst service i have ever seen... They are looting people money like anything.. If jio wouldn't have come they still would have looked people money in data side like anything

While trying to recharge my prepaid mobile number through airtel app it showed unable to process. But later the amount of rs.399 got deducted from the wallet. After multiple complaints (Mailed and called them) they was no response provided due to the issue from their side iam faci g the difficulty and the executives have poor knowledge and they say we cannot do anything. Please help me resolve this issue. Ph:[protected]

My mobile no is[protected] and i am facing this issue since 24 the feb 2017. It has been raised. Several times. Still it is pending. Location zirakpur sas nagar mohali punjab. The network signal is intermittent and i get sometimes 2g some times 3g and occasionally 4g. Where as i am a airtel 4g customer. There are many mobiles in the same area. Few are listed below: [protected], [protected] and [protected].
They are also suffering.
Regards
Jkdhaka [protected]

Hi,
I don't want to use airtel services anymore now. I have been facing airtel slow browsing speed issue, but not permanent solution. I was committed to provide 16 mbps speed but very rarely getting 4 mbpts even sometime 2 mbps. And my bill was generated as 4700/- approx. I am being forced to pay full amount. Why so! I should be getting waive off

Respected sir/ madam,
We are airtel family, on nov 3' 2017 i recharged for rs. 399 unlimited free calls and 1gb/day valid for 70 days. On nov 11' 2017 instead of recharging my husband's number i recharged my own number for rs. 448 then after a second i called airtel customer care and i said i recharged week before but mistake had happen kindly recharge my husband's account with rs. 449 or refund it. I lost almost rs.900 for that they simply said we cant do anything from our side and i requested them to do this favour that i am asking my own amount and i am not asking any offer from you but no response from them. No humanity

My airtel payments account is linked to mobile number [protected]. On 17 sep 17, i recharged another airtel number [protected] for rs 247/- paying through my airtel payments bank account. However, the amount was deducted thrice from my account yhrough three successive transactions as per the details below.
First transaction on 17 sep 17 at 08:31 pm for amount rs 247.00 against transaction id [protected].
Second transaction on 17 sep 17 at 08:41 pm for amount rs 247.00 against transaction id [protected].
Third transaction on 17 sep 17 at 08:47 pm for amount rs 247.00 against transaction id [protected].
I have been making requests to the grievance officer (Gro) of airtel payments bank since then. Despite repeated attempts made by me, i have neither got the excess amount reimbursed nor the beneficiary number got the additional recharge. The issue is not about the amount but about ethics. I hope justice prevails and the excess charged amount gets back into my account.

That is serious problem for us. Our area located at the city khalilabad near by 5 km but network signal are bad and always a call dropping, only 2g network is working but it is not giving satisfaction.
3g and 4g network are not available so we are unable to use internet
If company will not taken any action we are able to port out from airtel to ohter company

We have received invoice for the period 05/09/2017 to 04/10/2017 on 11/11/2017 for rs. 1242.57 due on 15/11/2017 in which i have been charged rs. 651.99 for 212.24 mb, which i fail to understand.

I would like to draw your attention to the attached screenshots from myairtel application, which states that still i have 48.5 gb o[censored]nused data at my disposal, which has been carried forward to next month and is available for my use.

Kindly confirm whether myairtel app is not authentic or is giving misleading information to customers then, it should be closed / banned because trusting the same, i have used internet and for which i have been charged rs 651.99. This is absolutely fraud.

Also, still i am getting messages from airtel that your data has been carried forward to next month and you can use the same

You should not commit what you can not give.