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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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A
Ananda Waugh
from Irinjalakuda, Kerala
Nov 30, 2017
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Address: 600017

Airtel Suddenly activated NEXGTV and ONLINEMOBILE GAMING APPS on my mobile and deducted Rs 75 (40 +35) from my balance.

It happened at around 9:50 PM on Nov 29, 2017.

I never requested for these Apps.

They should stop these unethical practices and refund the amount deducted.
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    A
    Admin Crimson Hue Job Consultancy
    from Indore, Madhya Pradesh
    Nov 30, 2017
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    Address: Indore, Madhya Pradesh, 452001

    Airtel postpaid mobile account number: [protected]
    Their are 7 postpaid mobile numbers in the connection, indore, mp

    Their is no network from past 6 months

    Complaint for the same raised with airtel from last 3 months atleast

    Complaint remains active unresolved till now,

    4 out of 7 numbers is account have zero usage, zero incoming zero outgoing zero sms zero internet as their is no network at the location, to be able to use the mobiles. ([protected], [protected], [protected], [protected])

    Airtel is still just asking for bills without any usage, zero usage, when their is zero network and complaint of network also un resolved from 3 months,

    How can company charge when zero network zero incoming zero outgoing, making a fool of the customer. Kindly help remove bills charges for zero usage zero network 4 numbers
    Airtel customer support has been notified about the posted complaint.
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      B
      bajarangabali
      Nov 30, 2017
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      My cell no is +91 [protected]
      I am in botswana (Africa) wef 23rd november '17 on a personal visit
      I have not asked nor authorised airtel to activate international roaming
      I am shocked and surprised to receive a message yesterday the 29th that rs.99/- has been deducted towards international roaming rental from my balance
      I do not want nor asked airtel for international roaming and i strongly object to your unilateral decision of collectingrent of rs.99/- without permission
      Please revert and restore my balance and credit rs.99/- to my account without delay
      Thanking you
      R. Varadarajan
      Camp: botswana
      Airtel customer support has been notified about the posted complaint.
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        J
        Jack Jez
        from Alappakkam, Tamil Nadu
        Nov 30, 2017
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        Block my husband number [protected] he is nomore. But his number has been used by my in-laws. I find it inconvenient wen my friends sat tat his number his active still. His watsapp number they are still using my friends n myself get shock wen itseems online.. It really hurts and want my husband number to be permanently blocked. So block his number tat number as soon as possible
        Airtel customer support has been notified about the posted complaint.
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          R
          Ratirashi
          from Moradabad, Uttar Pradesh
          Nov 30, 2017
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          Now a days airtel manipulate their customers. I get a msg tk recharge with 499 rs and validity for 84 days but when i did rrcharge it shows validity for 27 days only. I call customer care they tell if you have screenshot then complain and we can not do any thing... I inform tbem about my msg which i received but they dont give validity for 84 days. Plz help me as soon as possible..
          Airtel customer support has been notified about the posted complaint.
          Nov 30, 2017
          Updated by Ratirashi
          This msg i rcvd

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            H
            Hero Han
            from Morena, Madhya Pradesh
            Nov 30, 2017
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            I activated the rs.175 offer from my airtel app through online payment method. But the disappointment i got from airtel is that it is still not activated even after i waited quite some time. Not even did get a message. I rather hope this problem get solved either by refunding or activating. I cannot sit idle while my money is being wasted. Mobile no.[protected].
            Airtel customer support has been notified about the posted complaint.
            I also have complain about airtel... they are just cheat the customer now
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              R
              Rishikesh Kadam
              from Kolkata, West Bengal
              Nov 29, 2017
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              Address: Washim, Maharashtra, 444503

              Dear sir,

              Sir i have airtel sim ([protected]) that was working properly. From some couple of months i received your company calls continuesly 20 times in a day. That number was block by me. Here problem was not end.
              When i received phone then they says
              "sir aapne pre to post karne ke liye request
              Kiya tha to appka address batao"
              Maine usko address nahi bataya to usne pata kara.
              Maine us request ko cancel karne ko bola
              Usne mera number diya to batao mai kya karu.
              Please help
              Airtel customer support has been notified about the posted complaint.
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                M
                mukeshsomaiya
                from Mumbai, Maharashtra
                Nov 29, 2017
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                Address: Thane, Maharashtra, 401303

                I am not start the services playbox but automatically charge by airtel every mont per week 35 rs i dont know what is the charge now i check my old all bill they charge why charge whitout intimation my mobile no is [protected] kindly i request plzz reversed all playbox chg from start to till date otherwise i go to court today i check and stop services but noting stop then i sms 152230 stop but not stop services
                Airtel customer support has been notified about the posted complaint.
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                  L
                  lakshminarayanan24
                  from Tumkur, Karnataka
                  Nov 29, 2017
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                  In my cell phone received the following message
                  Thanks for choosing (Whichi did not) adofgameson your airtelmobile. You
                  Have been chargedrs120.0for30daysa/cbalancers79.96at18.31. Todeactivate,
                  Callorsms stop to155223
                  Adofgames service [protected]@rs120.0for30daystxnids[protected], 29nov1706.31sevice will be renewed after validity expiry
                  I want the service provider to credit the full amount of rs120.0
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vspmlove
                    from Alot, Madhya Pradesh
                    Nov 29, 2017
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                    Address: Bangalore, Karnataka, 302017
                    Website: www.airtelpro.net

                    This company taking 8000 rupees to me and they was saying that we are not given money to you i am saying that i am complaint about you in police they was saying as your wish

                    first decided that money given for form typing job so i am deposite 2000
                    after he was demand for 6000 on diffrent no.

                    phone no. is [protected]
                    [protected]
                    [protected]

                    the employ name who was call me is
                    ravi sharma
                    neha sharma

                    they was telling me website of his job is.
                    www.airtelpro.net
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Akshit Nagdev
                      from Nagpur, Maharashtra
                      Nov 29, 2017
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                      Address: Faridabad, Haryana, 121003
                      Website: Airtel.in

                      I am very much dissapointed with airtel today. I was recharging for rs 448 airtel pack but mistakenly pressed 498.
                      So i ask them to refund my amount please as there were international benefits for only 1 day in rs 498.
                      I requested alot to them but they did'nt listen to me. I think i beeged like i am student i dont have much funds. Please help me it will be a problem for me. 500 is a big amount for me but they did'nt even listen to me. Today i think being a part of airtel and loving airtel is my biggest mistake in my life. I ported my no. From voda to airtel because i like the company. But after today's incident i will never ask airtel for any customer satisfaction and will never recommend anyone for airtel. Worst responsibilty towards their own customers
                      Airtel customer support has been notified about the posted complaint.
                      Wrong recharge was made on [protected] of 199. My number is [protected]. I want to recharge [protected] but was done on [protected]. Please credit the 199 offer to my number [protected]
                      I would like to inform you that I have lost my lifetime airtel prepaid sim card no.[protected] yesterday evening.Hence, request you to do the needfull to block the sim as soon as possible to prevent misusage of it and also want dublicate simcard so that i can again use my SIM.
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                        T
                        Tariq Saggi
                        from Pune, Maharashtra
                        Nov 29, 2017
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                        Address: Jalandhar, Punjab, 122012

                        This is the complaint regarding portability request of mobile number [protected]. My mother is using this number and she is facing worst situation after she decided to switch to airtel.

                        Firstly your representative called 4 times a day to ask her to port number from tata docomo to airtel by stating that docomo is shutting down (Which is false statement). After-that when she decided to port the number then your team forced to pay bill which was yet to generate so that their processing can complete.

                        After making all the payments, the docomo services stopped yesterday and no one provided new airtel sim to her. When i called the representative who did all process, she said that the boy is not present to provide sim right now, please visit nearest airtel store.

                        After my mom reached to nearest airtel store, the lady who gave her sim was very rude. Even when i talked to her she was very rude and asking for payment of sim. Even the cost is only rs. 25 but still this is not appropriate if a person is porting into airtel and person has to pay cost fir sim.

                        Her number is still not activated and she is facing lot of difficulties in communication. It is the worst experience we are facing because of airtel. I'll make sure that i never use or suggest anyone airtel.

                        Please activate her number asap and if that's not possible by you then port it back to docomo because i am not going to pay any bill amount in coming future because of this harassment and bad behavior by your colleagues.

                        I even sent an email stating the issue to airtel but no response yet.
                        Airtel customer support has been notified about the posted complaint.
                        This service has been activated 6 times since my last recharge and it has deducted 49 rs each time. Airtel should be ashamed o[censored]sing such practices to snatch money from their customers.
                        Team Airtel,

                        I have got the Airtel # [protected] in year Mar 2014-15. It was last used on may be a year ago.

                        As I am stationed overseas, kindly help to reactivate this number. I can be reached at [protected]@gmail.com

                        Regards,
                        Pravin Gaikwad
                        Dear sir my self Dharmveer Verma i leave in kota rajasthan, sir i want to my old Airtel Number. I have mis my airtel sim.Plz send me prosses
                        23/11/2017 Ko mera rs. 20 Bina kisi vajay ke kat liye. Apne aap hi service activate krke customer ke upr thopna. 750Mb ka 320mb me 750 mb data finish kr dete hai
                        Text message are not sending through my airtel sim .please urgently solve my problem.
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                          A
                          A.A Wahed
                          from Pune, Maharashtra
                          Nov 29, 2017
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                          Address: Aurangabad, Maharashtra, 431001

                          Dear sir my mobile number [protected]
                          Before' this is airtel card but i port one month before.
                          But my credit card auto recharge in airtel number [protected].
                          Now my mobil number [protected] is idai.
                          I want refund my auto recharge money

                          Biller name: airtelpre
                          Mobile number: [protected]

                          Due date: 27th november 2017
                          Bill amount (Rs ps): 100.00
                          Pay amount (Rs ps): 100.00
                          Pay date: 29th november 2017
                          Transaction id: tltp1390311
                          Please give me refund i request you to
                          Airtel customer support has been notified about the posted complaint.
                          My mobile no. is [protected], recharged online on 19.11.2017 using my indusind bank debit card, request no. [protected], amount got debited but not recharged till date
                          Bill period 8/10/17 to 7/11/17, complaint no 81353630, bill plan 299. Monthly rental till current bill was Rs. 299 it increased to Rs. 349. Though usage is same we are charged for national roaming calls and internet. Inspite of having free data we are charged for internet usage.
                          My balance was deducted by Rs 25 this morning on account of activation of hot chillies video services whereas I haven't even activated those services. Airtel itself activated the services and deducted my balance by itself. What kind of a joke is this ?
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                            S
                            sv17
                            from Bengaluru, Karnataka
                            Nov 29, 2017
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                            I did an online recharge of rs100 (Full talktime) on 15th nov using rs75 from airtel payment bank and rs 25 from my debit card, transaction id [[protected]]. The transaction showed as failed, however the said amount was deducted both from my airtel payment bank and my debit card.
                            I had multiple rounds of discussion with customer care, airtel gallery and was told it would be reversed in 5 days. It is close to 15 days and yet not refunded to my account. On visiting gallery or customer care, looks like either they don't know how their own system works or don't want to help, they keep suggesting ivr nos which doesn't proceed anywhere wasting my time and effort.

                            Need my amount refunded back to my payment sources (Airtel payment bank and debit card) asap
                            Airtel customer support has been notified about the posted complaint.
                            Dec 04, 2017
                            Updated by sv17
                            I again visited the gallery and also called the customer care which was a sheer waste of time and effort. The customer care team on multiple occasions neither knew the process and disconnected my call saying that they are forwarding to their supervisors as they were not able to resolve my issue. Need my amount refunded back to my payment sources (Airtel payment bank and debit card) asap
                            I am new airtel 4g customer and trying to activate SIM since last 24hours but I have received a common messege every time stating we are activating your services and later on activation request is not received try again.

                            Can you please tell me what the problem actually is?

                            Hoping for early response from airtel.

                            Thank you!
                            [protected]
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                              A
                              anant chari
                              Nov 29, 2017
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                              My mobile number is [protected] and relationship number is[protected]
                              I have received a bill of rs. 1042.92 for the month 26th oct - 25th nov.
                              The bill includes rs. 372.57 as roaming charges, whereas my bill plan already includes roaming outgoing free. I was also charged the same last month and i had to go through a lot of call with the customer care so that the charges were waived off.

                              This is the second month in a row where i am complaining about the same issues. Can you please take care of this on priority or i'm really thinking of changing the operator.
                              Airtel customer support has been notified about the posted complaint.
                              Correct number: [protected]
                              Wrong number: [protected]
                              Recharge amount : 199

                              Kindly reverse the amount from wrong number to my prepaid number [protected].
                              I tried sending messages to 59109, but it was not sent properly it seems. I was getting error message
                              Internet is not working properly on my phn and my brothers phone... We are very disturbed. Plz solve our problm otherwise we hv to port our nos ..
                              My number [protected].since yesterday I am not getting incoming calls. I tried settings in my phone. Settings no problem. Plz do favor.
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                                S
                                Sangeet duhan
                                from Mumbai, Maharashtra
                                Dec 2, 2017
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                                Address: Mumbai City, Maharashtra, 400023

                                I recharge the vodafone no. [protected] with rs349 On oct 12th from my airtel app. Rs 349 is deducted from my axis bank account but not got the recharge. I made many calls to customer care they told me that only airtel number can recharge from my airtel app.when I ask them what about my deducted money of rs 349 they told me that It will automatically refund in my account within 10 working days.but till 03rd of nov I got no refund then I made a complaint about this matter.My complaint no. Is conrc [protected]. I have got no refund till today 03rd dec 2017. please do the needful .
                                Airtel customer support has been notified about the posted complaint.
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                                  P
                                  parveen07
                                  from Delhi, Delhi
                                  Nov 29, 2017
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                                  Address: New Delhi, Delhi, 110015

                                  Hi,

                                  i ported my BSNL number to Airtel on 11th nov 2017. after the port i am facing a lot problems like incoming call barred, sms barred. only outgoing working, i registered 20 times my complaints by telephonic and email but no proper response found anyone. is this type of poor service provide airtel where the customer stuck.
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                                    T
                                    TheJoker
                                    from Bengaluru, Karnataka
                                    Nov 29, 2017
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                                    Address: Sonitpur, Assam, 784001

                                    Sir/madam,

                                    I have two questions.

                                    1. Airtel tezpur branch office (Assam circle) don't take aadhar as document id proof. May i know why?

                                    2. I was told that mnp takes minimum 19 days for activation wherese in airtel website its clearly reflecting maximum 7 days. May i know why they take it so long and mismatch between ads and in real?

                                    Waiting in anticipation for your kind response
                                    Airtel customer support has been notified about the posted complaint.
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                                      M
                                      Mehul Poojary
                                      from Mumbai, Maharashtra
                                      Nov 29, 2017
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                                      Address: 400067

                                      Hi team, i have a post connection plan with airtel with a 349 plan,

                                      For this month i have been charge monthly charges of 1063, can you expain what is the reason behind this without any notification, this seems to fool your customer with any intimation, i would be complaining in the consumer forum, if this monthy charge is not taken back.

                                      Mehul
                                      [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        Sami456789
                                        from Mumbai, Maharashtra
                                        Nov 29, 2017
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                                        Address: Mumbai City, Maharashtra, 400709
                                        Website: www.airtel.com

                                        My mobile no:[protected] and alternate no:[protected].12 hrs back i have apply for porting from aircel to airtel but now i don’t want to port to airtel coz they increase their data and voice cost now its v costly been a college student i can’t affort it and their customer service is worst then other operator can’t contact them and they not listening they are forcing me to port and they are not contacting me neither we can contact them they never pickup call and never listen or reply back online complaint or for any other queries please contact me as soon as possible i don’t want you as my new operator your service with customer is worst. My new airtel sim details is attached below please check
                                        Airtel customer support has been notified about the posted complaint.
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