Airtel Complaints & Reviews

Hi I am Amod kiran. I received a message on my airtel mobile no [protected] at 1117 hrs on 26 march from Airtel that on recharge of Rs 28 STD 25 p/m for 28 days. Offer till 31 mar. I recharged my same Airtel mob no [protected] from Airtel money same day (today) but I got some other plan which is of no use for me. This is a fraud to me and absolutely not fair. My money should be refunded.

I am using airtel broadband connection. Number is[protected]. During installation i paid rs 1000/ and i was told and promised this was refundable after cancellation. Now that i want to surrender the broadband connection they are stating very harshly infact that it is non - refundable. I am ready to surrender the modem too. So according to airtel's commitment they should refund or adjust rs 1000( paid during installation).

How do you want to proceed to resolve because airtel is hanging up my calls and not replying to my e-mails too,

My registered cell number in the airtel broadband connection:[protected]
My registered e-mail: zahid.[protected]@gmail.com
My registered name: zahidul hoque

You can reach me at [protected].

Thanks
Zahidul hoque ansary

I requested for a trial 4g hotspot. Someone called and the appointment was fixed for last sunday. But no one called or showed up. I received a follow-up call the next day asking me for a feedback. I told her that no one came or called me. She arranged for a reschedule on monday, again, no call, no show.

Today, i got a call from an incapable representative, asking if i have raised any request. I said no and i explained that the request was raised a week back. Then she asked my place, i told her, "mysore". She replied, "i am sorry, we are from bangalore. We cannot give 4g hotspot to mysore from here". I replied, "i am sorry, are you telling me that i will not be able to get hotspot trial in mysore just because you are in bangalore?", she disconnected the call.

I raised a request again, another incapable lady called me to inform that the trial offer expired 10 days ago. I told her that it is not because it is still shown in the website. She said she does not know why it is displayed in the website. I asked her how would someone fix an appointment for last sunday if the offer is expired. She dint respond to that but she asked for my address and i gave her the address. She said, "oh ok, mysore-ah" then she disconnected the call. I dont know whom to talk to or write to, because i would just get a call from some irresponsible representative who would disconnect the call.

Airtel activated a service from my account.my mob no is [protected].they charged rs 35 in name of some service.though I have not opted for it.it seems that airtel in convenience of such unscrupulous elements provide service to customers and just after activating do not return amount. Even though I have not used the service for even a minute. What a shame in name of service.

Mb : [protected]
I moved from Karnataka to MP and placed a porting request to BSNL.
Verification call's were made from Airtel which were responded to.

Today, I received an SMS saying that Airtel has rejected the portability request due to UPC mismatch. Seriously?

Please approve this MNP request ASAP, failure to do so will result in multiple complaints.

No solution for the earlier complaint as it showing resolved

Airtel kolkata despite number one indian mobile service company, not providing the appropriate balance on recharges they offered. Even their nodal and appleate are following the same strategy of avoiding their commitment. Despite providing all the proof of less recharge given, they keep on asking proof of the recharge. Despite giving the recharge confirmation mail from airtel customer care they dont accept to be given less recharge. I recharge my mobile no [protected] through my airtel app. For the special scheme *121#... Special offer 2, of airtel for rs 153 for 1gb, 3g data for 28 days. But i was given only 640 mb for 21 days. It happens to me not for the first time but earlier also. On complaining they will ask question like screen shot of the offer and transaction id of the recharge. It means we have to keep the recharge message and also the screen shot of the current offer. Hence we should avoids using their special offers because it means to fool the customers. Chandra kumar from kolkata. [protected].

Hi,

My work place is MG Road, Pune. I am fed up with your fake commitments on data. You have 3G worst network. I have bought a Postpaid plan with 5GB 3G Data whihc is not useful when i am in bhavani peth or M G Road. both place are the heart of the city and prime location of pune. I feel like cheted by airtel on worst services of 3G. I never been able to use this services and it is very frustrating when we dont get 3G. please stop making fool to people and dont launch 4G. 1st you need to correct 3G network and then go step ahead for 4G.
This has become a joke, that Airtel can make fun of customers by selling 3G services without providing 3G connectivity. why are you selling 3G services when you dont have 3G network?????????

Regards,
Ravi Katiyara
+91 [protected]

I have a prepaid service with Airtel and have been experiencing non-stop call drops and data service outages on my iphone for more than a month. I have called them many time and they say they will get back to me but nothing has happened. They put me on hold and say they will connect me to their supervisor and after waiting for 10 mins they hang up the phone. I have a startup and my business is online and is seriously suffering because Im not able to check my emails, use whatsppp or skype to respond to my customers in a timely manner. I would like you to do something about this so they dont take people for a ride. I went on their facebook page and there are thousand of people who are suffering because of their poor quality of service. Pease do something about this. thank you

My balance has been deducted by activating services like fun store and Fashion World weekly without my intimation. While I tried to deactivate I am denied any positive response from the company.
I gave posted my grievance on consumer forum / consumer court and will continue doing so online if I am not given a satisfying solution. My number is [protected]

I made payment of post paid bill of airtel for rs.233/- on 19.02.2016.Through internet banking from indian overseas bank. The reference no.Paytm -[protected][protected]@907598 for rs.233/-the amount is neithet remitted to airtel company nor refunded in my paytm wallet till date.I have another mob.No.[protected].This is more than a month but till date no responce from paytm.How can we trust and use the services of this company for such delay and no communication. Kindly refund the amount immediately.

On 12 mar 2016, I have recharged for ratecutter for my mobile number for rs.209, but mistakenly twice I have recharged.I made a complaint to customer care about that event.customer care assure me that talk time will be credited within 48 hours & complaint reference number:CBNRV[protected], date & time 12 mar 16/13.07.but no talktime was credited until 25 mar 16.again I have made a call to customer care on 25 mar 16 now they replied that it was not possible to credit that talk time. Why airtel make very poor customer support.is there no solution for manual mistake. Making wrong commitment first & refused so cind time is kind of cheating

This is complaint regarding "My Airtel" android application duly updated. During last 4 transactions which i recharged through Airtel App.It showed App Exclusive offer 250 MB additional on recharge of 1.25 GB or more.But when i did the transaction each month i received only 50 MB additional. I also talked to the customer care but received different reply each time. Even the customer care representatives have different reply to the same question. Untrained people are hired by Airtel leading to inappropriate and rubbish customer service.

My First Complaint reference no. PR[protected] on 23rd Mar'16 was acknowledged and immediately auto closed by Airtel complaint without any resolution.

My Second Complaint reference no. PR[protected] on 25th Mar'16 is filed with Airtel again with no resolution.

Airtel is straight away cheating by providing inappropriate or deliberately misleading information in relation to its recharge packs.

Kindly look into the matter

I had the airtel app in my galaxy grand prime mobile for a long time. I was using the app with airtel money loaded for a long time. I was also recharging from that app for a long time. Today i could not recharge from the app . Then i uninstalled it and tried to install it. The otp started coming but the otp was never taken by your server for more than 10 times. I got fed up. Then i logged in thru yiu website and now i have decided not to keep any money in airtel app any further.
I will utilise all my balance airtel money from the website login id airtel.
Do something about the airtel app.
Regards.
Tapan basu.

My account recharge was over and account was suspended. I did an online recharge of about Rs 643. Its been 2 days now and till now channels are not coming. I contacted customer care 3 times and there response has been same. Switch off this that etc complaint has been recorded we will get back to you. No service till now. Ac no. [protected]. I have been further told (post questioning) that my VC number iam having on my STB is different to what is registered. I really urge you to take this matter seriously

I am using airtel postpaid number which belongs to hyderabad circle and recently i transferred to karnataka.I applied for MNP of my existing airtel number to switch from hyderabad to karnatak network.Till now my issue has not been resolved.

I called customer care couple of times and they close my issue without replying or calling me..I went to store couple of times but still they did not resolve.They cheat customers always and i have experienced many times.I regret for choosing airtel network should have switched to vodafone network .

[protected]@live.com is my mail id .I hope they resolve or i should change network

Hi,
My complain is abt customer care and wrongly deduct my balance and when i spoke with airtel customer care they were telling me" they can't help. Go on some nearest airtel centre and ur deduction is right ." i was send sms msg on 22222 no just for saving purpose . When i save little massage they didn't deduct any amount but when i was save bigger massage they convent in mms form n they deduct 5rs pr msg and also that msg was showing rejected becoz ofwhat ( this invalid no22222). I want my money back as soon as possible.

1 mobile was recharged with rs 48 on 18 march 2016.
2 but not recharged.
3 mobile recharge automatic but stop the recharge automatic in future
4 recharged amount to be returned if possible
5 airtel operator is not allow to recharge from paytm as i talk to customer care of airtel operator . there is not any problem with other operator so please stop automatic rechaged .

I requested for porting the post paid Vodafone connection from Delhi NCR circle to Airtel Hyderabad 3 weeks ago, but still there is no progress. This is very unfortunate that the company like Airtel which I had very high regards is dealing the case in such a manner. I requested for post paid connection on 6th march 2016 and since then I am continuously following up the case, but every time I get assurance only and not the solution.
If the situation remains same only then I have to move to some other good company.
Akash Thappa
[protected]

Dear service team,

Hi, this miss Ashwini from Delhi having airtel prepaid connection [protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Hi,

I took a Airtel Broadband connection on 6th Nov'15 and made an advance payment of 6 months and 1 month free from Airtel.

I raised a request b/w 25th Feb'16-26th Feb'16 for relocating my broadband connection from "A1-1002 Megapolis Splensour Hinjewadi Phase 3 Pune MH 411057" to "G-209 Punjabi Colony Narela Delhi 110040"

After 2-3 days, I got a call from Airtel executive that in my required location, airtel coverage is not present, hence they won't be able to relocate my connection and hence they took my confirmation for cancelling the connection and they didn't inform me anything at that time.

On 6th Mar'16, I called again at customer care and asked where is my refund amount of 3 months, they told me that since i asked for cancellation so there won't be any refund. I asked WHY????? I was forced to cancel, I wanted relocation but it was not possible from Airtel end and it was Airtel fault and not mine. They are not able to give relocation of my connection. Finally they agreed and told me that my 2 month of balance will be refunded back to me by Cheque and I will also get a call back in 7 days. Till date, neither I got any call back nor I received any cheque.

I called today again with an executive, she was talking with me like she can't help. Who will help me then? I have been facing problem for past 1 month and chasing you people. If I don't get my money back, I will take necessary actions.

My Permanent address : G-209 Punjabi Colony Narela Delhi 110040, Near Shani Mandir
+91 [protected]

Regards
Rahul Aggarwal
+91 [protected]