Airtel Complaints & Reviews

Complaint against below issue/Problems.

Just two weeks ago i port my mobile number Vodafone to airtel and i am very disappoint/frustrated with airtel services.

Point 1- At initial stage of selling sim card to me by miss nikitha [protected] she told me 2G unlimited data plan in rs.499/- rental but today i comes to know that there is no such plan is there,

Point 2- I Raised complete on about data issue.26Th Feb 2016-till date my issue not resolve (No proper feedback from customer care)

Point 3-(Mr.Preet[protected] One-off your customer care executive Activated Rs.300/- topped up with my permission. And miss guide on my plan- Please deactivate same.

Point 4- my compliant number for your reference 1. 68102991, 2. 21485450, 3.68105802.


MY Mobile No.[protected]- HARISH KANDI

Mobile number is [protected], I got a SMS that my Hello Tune services has been deactivated, which I am using for last 11 years so on. Last months I had paid for Annual renal for Rs.250 + 150. Why the service is suddenly stop ??? Is Airtel is shutdown the Business ????

God only know what the hell service you provide. Every year I have face same Issue and sure coming 100 years is it contuneeee…. Hats of to your service.

R.I.P.

I have ported one of my airtel number [protected]. Despite of porting three times, each time airtel activate a offer and cancel my offer without informing me. I have informed airtel so many times but they don't help me to on that context. Please help me on that. My Airtel Number: [protected]

Sir,
I had above connection disconnected long back.Still you have loaded me with bills for data I never used.I have been getting abusive calls from you now.
I have decided to approach the authorities in this matter and complained.
bksrivastava

Hi, this is S.P GAURr from BHOPAL having airtel POST PAID connection no. [protected] . I lost my mobile ON 01/03/2016 AT DRM OFFICE PREMICES. hence, It is requested that the sim card may please be BLOCKED. The IEMI no. of the mobile is [protected].

Sir,

It has taken long time conserning on my complaint .As I waited more than a year but I didn't get single suggestion not even from You and from them.That number was really important for me as it linked to my carrier supporters. Some saying you are wasting your time.Please tell what should I do as I am totally suffered all through out conversations.Please give me my number back.If you want some extra penny for that then take it.As your Bill Balance has been already balanced a year ago .I think there is no more problem in giving back it to me. As I suffer also.

Again waiting for answer

On 31st January 2016 registered a complaint on airtel customer. Airtel Engineer(AE01) visited on 1st February 2016 and said set up box adapter to be replaced. Next day(2nd February 2016) Airtel Engineer(AE02, new person) bought a new adapter and replaced old adapter at the cost of Rs. 250 for adapter and visit service charge Rs. 150(complaint ref. No.[protected]. Again after two days problem started. Registered complaint on 13th February 2016 (complaint ref. No.[protected]. This time Airtel Engineer(AE01) visited and found that new adapter supplied on 2nd February 2016 has ampere rating of only 1.5 Ampere(plz see image 300.jpg).

Original supplied adapter during installation is 2Amp rating(plz see image 200.jpg) and in set up box also it is clearly mentioned 2 Ampere(plz see image 100.jpg).

Now M/s. Airtel is not ready to replace the faulty and wrong product supplied. Instead they are insisting to buy new adapter.

I have been following M/s. Airtel customer care last one month, every time they insist to buy new one and also say that they will call back for the solution. Never they called me in the last one month. Very poor customer service support.
Last communication ref.[protected] dated 23rd February 2016.

Did n't expected this kind of service from Airtel

I activated 49 rs Night Store Pack from 12 Am To 6 Am, Airtel Just Deducted My Balance and was not able to use 3G as their 3G service was DOWN...I want full refund Of My 49 rs.

I bought samsung galaxy j7, which have airtel 3g/4g doble data offer to avail the benefit for the same i called on the customer care, executive told me to first recharge internet pack, only the you can get the benefit of double data.I did the same, recharged with rs 259 for 1 Gb data, which do not have double data again i called on 121 now they asking me to recharge with rs 299, to get the benefit.I ask the reason they told me that there is no reason for this you have to, also they started misbehaving with me. After few mins i got a call from verfication department of airtel. He is the worst guy i ever speak with i ask the name but he didn"t tell me his name only i have the number from which i received the call [protected]. Please solve my querry also please tought cc executives some ethical and behavioral corrections. Also please take some serious action angainst with that guy from the number [protected].
I hope and beleive that airtel is a renound name and should not vanish its name.

Regrds
Rajat Jain

The indicator for internet on the modem goes red meaning no net connection. This has become a recurring problem. We lodge a complaint on cust care and the issue in fixed in 24 hrs but within next 4-5 days the same prob is back. This has been happening every week since December and we are tired of the drill. We want to do away with this conx but the cust care guys wont give us the procedure! This is a problem that the "engineers" from airtel have not been able to permanently fix since last 3 months. I think i have had enough eith this co and last night we have again registered a complaint for the same issue, complaint# 65153990

I made a payment of Rs 630/ on 29th feb through sbh net banking.The ref of the bank transaction isD89ZHGNOM2OL
3GKWD0TC16022
IG0BOPJIW2. after payment i found that payment unsuccessful message of airtel. i dont know how it is possible.

Ir, i am puran lal sah village chhara-khairna post office garampani distt nainital uttarakhand pin number, 263135. My area have network problem. If tower installation use. I give my land for tower installation use any time. I have agree to companies norm's and rule-regulation. My email address is - [protected]@gmail.com. My c. N. [protected].

From starting company is not giving me 3g offers or 2g offers.. I always get. Offer more than rs.400 please give me good 3g and 2g offers

I had two connections with Airtel, one a normal connection and another a HD Connection with connection number ([protected]). I had asked to disconnect the normal connection since we were not using that connection for more than an year. I had called the customer service and asked them to disconnect the normal connection in the month of March 2015. The complaint however was not registered in there CRM notes. I usually make a 6 months payment for the DTH connection. My balance got over in 3 months itself, and i had called in July 2015 to check the status of my connection. To my surprise, they have not registered in the system to disconnect my service. I had a made a payment of 2500+ for a 6 months service again, and asked them to register a complaint. They registered a complaint. However, they didnt disconnect the service. They closed the ticket as resolved. Again i made a payment of 2500+ for my services to be resumed. The balance got over in November 2015 again with the same issue. This time they said they are escalating this issue but didnt service again. Again my balance got diminshed in 3 months again by end of Feb. Now they are disconnecting my services. I am frustrated calling their customer service. There is no resolution provided. I didnt make a note of the ticket numbers which they quoted. Also it didnt make sense as they have always registered a complaint but never resolved one. Everytime the money used to allocated to the connection which I had asked to disconnect. I have to call back. They were supposed to provide me with a refund in the month of November 2015. They didnt mention how much is the refund, despite me asking them several times. They said it will be deposited in a day or two. But that never happened. They need to pay back from March 2015 for what ever money i had paid for the secondary connection. I dont want to be a part of Airtel anymore because of their shabby customer service.

I had recharge as an offer on24/02/16 at2.58 p.m.on my mobile no.[protected]..but still now i could not received it..please resolve it as soon as possible.thanks.

Dear All

I have an Airtel number-[protected], I have Recharge on my number on 14/02/2014 Rupees 17:00 TransID[protected], for Local Call to become 1.2/2sec, For 56 days. After that when i'm doing call they where deducting 1 RS per call than when i'm called on Airtel Customer care on 28/02/2016 Customer care person Name- Ashish Roy, he was told me, I Didn't recharge 17 Rs on Number and
the-way he was talking with me very Rudely, he where try to understatement me,
It's very Disappoint for me that Such service I got from Airtel Customer Care,

Thank you
[protected]

Have previously launched complaint of poor network where in my data is utilized but the 3G nor 2G network seem to be functioning as per the speed.. its been noticed that there are more complaint as such in bhayandar area where i reside .. complaint in the gallery also submitted.. but in vain..complaint reference no CGPSC[protected] launched and got a notification saying its resolved.. wherein there was no changes at all. Please look in the matter and resolve the same asap

Recently i have shifted my Vodafone mobile to Airtel and end up paying Rs 1000 more in every month . I have an average billing of Rs[protected] and its jumped to Rs.2200. They have disconnected my data connectivity in between and most of the friends complaint that i always not a range . Absolutely worst service by Airtel and ended up in higher monthly payment . Worst customer care service too

Sir i got a message from u that if i recharge 102 i will get 1 gb 3g data for 28 days after that i checked my offer by pressing *121*1# and its also showz me offer of 102 by which i get 1 gb 3g data for 28 days but sir when i recharge it shows u have 1 gb 3g data but validity shows only for 2 days sir i used first time intetnet plz what is the problem sir plxx solve this and give me back 26 dayss of data plx please sir it is my humble request please that will be your most kindness ... ... .. Thankss my phone number is [protected]

Hi

I'm using airtel broadband (no.[protected]). I request them to transfer my connection from sector 22b, Gurgaon to Palam vihar, Gurgaon on 20th Feb.

Till now I'm getting all false commitments from them. Everytime they are saying that it'll be done by 5 or by 7 or by tomorrow and so on...

Also some of there executive didn't register my complain, he told me that he'll register my complain and send me a mail of it. But it didn't happened.
Today morning(29 feb) I got my complain no. 65115280 from different executive but don't know what she mentioned in it.

I called them several times and spent lot of time on them and every time they are taking it for granted.

I'm requesting 'Indian consumer complaints forum' to take very strict action against 'Airtel Broadband' for there false commitments and not registering complain.

Also want to know by when I can get my internet connection.