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M
Mahipal Kumar
from Mumbai, Maharashtra
Mar 2, 2016
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Address: Rohtak, Haryana, 124001

मेरा नो हैं [protected]
मेने रिचाज किया 18, 02, 2016
को करवाया था अभी तक tb नहीं चल रहा हैं
मेरा सेट बॉक्स भी ले गये अभी तक नहीं आया
200 रुपया भी ले गये
[protected] पर कॉल करता हूँ तो होल्ड कर के रख देते हैं
में क्या करु बताओ
1 साल का रिचाज करवा लिया
जब तक रिचाज नहीं हुआ जब तक फोन पर फोन आते थे अब में दिन में 10 बार फोन करता हूँ
रोज क्या करु रिचाज जो करवा लिया
Airtel customer support has been notified about the posted complaint.
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Dear Mahipal,
This is with reference to your post, dated 02 March 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    RAJA GOPAL REDDY K
    from Bengaluru, Karnataka
    Mar 2, 2016
    Resolved
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    Resolved

    Address: 517501
    Website: Google.co.in(consumerscomplaints.in)

    Given option for auto 3G data renewal.But Manually recharged for Rs.255/-on 1/3/16 and later recharged for
    Talk time for Rs.300/-.Unfortunately again Rs.255/-deducted from talk time to data renewal.
    "IS THIS NOT ROBERY FROM
    PUBLIC"
    Again Rs.75/- deducted from
    Talk time as "GAMIFIVE"
    What is this? Is this not a Robery?Many of the customers are not eduacated.Airtel customercare centres sending
    False sms and making this type of public robery.Do justice
    and reback my amount to my talk time and avoid this robery from innocent public.
    K.Rajagopal Reddy
    (One among public Robery)
    Jan 1, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 15, 2016
    Airtel Customer Care's response     Dear Mr. Reddy,

    This is with reference to your post dated 02 March 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    View replies
    Dear Mr. Reddy,
    This is with reference to your post, dated 02 March 2016.
    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at airtel.[protected]@airtel.com
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Reply
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      R
      Rudransh 2014
      from Mumbai, Maharashtra
      Mar 2, 2016
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      Address: Faridabad, Haryana, 121003

      Prior I was a customer of Airtel but due to non availability of good network I port my number to Vodafone .I am using Vodafone since 22 November 2015 prior this I paid excess amount around RS 170 to Airtel .After a regular follow ups on customer care, office in sector- 29 faridabad no action took place till now & he is refusing to give back my amount also... Plz help
      Airtel customer support has been notified about the posted complaint.
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        D
        Divya Teja Kondeti
        from Bengaluru, Karnataka
        Mar 2, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        Me and my partner has my family plan, and said all are shared between both the numbers,
        We have applied Incoming roaming free on our "Account" and my partner has moved to another state and using the same number with incoming free

        But since 2 months we have been receiving a bill of hefty 4000Rs whereas our plan is only 999.

        Now, When we contact the customer service they say that the incoming roaming is free only one one number.

        Outrageous how can they do that customers like this. i would want an explanation when they everything is shared.

        Before also we had a similar issue where they said "UNLIMITED" calling between child and parent number.later when we made multiple rounds to airtel stores they say its not unlimited and its only 1000 minutes.

        Please forward this to Airtel.
        Dec 31, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 06, 2016
        Airtel Customer Care's response         Dear Customer,
        This is with reference to your post, dated 02 March 2016.
        We were waiting to receive your contact details to enable us to address your concern.
        Since we have not heard back from you, we trust your issue has been resolved.
        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
        Regards,
        Anil Sachdeva
        airtel presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        View replies
        Dear Customer,
        This is with reference to your post, dated 02 March 2016.
        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
        Look forward to receiving the required details at airtel.[protected]@airtel.com
        Regards,
        Anil Sachdeva
        airtel presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Reply
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          A
          Anurag Krishna
          from Gurgaon, Haryana
          Mar 2, 2016
          Resolved
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          Resolved

          Address: 110021

          I am a doctor needing access to my mobile connection at all times. The quality of mobile phone signal at my home is so bad that I do not receive calls and I find it extremely difficult to dial out. I got a signal booster installed, but even that did not help. Repeated calls to customer care haven't helped. I tried calling the listed number of the Airtel Corporate office in Gurgaon to try to speak to a senior executive. But that number goes unanswered. It is extremely frustrating.
          Clearly, this is not how a professionally run, India's leading telecom company should work.
          Dec 31, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 06, 2016
          Airtel Customer Care's response           Dear Customer,
          This is with reference to your post, dated 2 March 2016.
          We were waiting to receive your contact details to enable us to address your concern.
          Since we have not heard back from you, we trust your issue has been resolved.
          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
          Regards,
          Anil Sachdeva
          airtel presence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          View replies
          Dear Customer,
          This is with reference to your post, dated 2 March 2016.
          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
          Look forward to receiving the required details at airtel.[protected]@airtel.com
          Regards,
          Anil Sachdeva
          airtel presence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Reply
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            S
            samoak
            from Pune, Maharashtra
            Mar 2, 2016
            Resolved
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            Resolved

            Address: 411027

            I had deactivated my airtel 3GB /Rs700/- plan in Nov 2015. however it was not regularised and I kept getting additional 700/- in my bill. each time I had to go to aitel centre to get waiver and was given that everytime. finally the plan was discontinued in jan 16. but my feb bill still showed a bill of 1469/- and once again when I complained I was told that system has not been updated.
            therefore I paid Rs 669/- for that month, breakdown is :[protected]erroneously billed) - 100 (late fees since I didnt pay bill till my issue was sorted) = rs 669/-.
            after repeated requests to sort my bill I haven't been adequately addressed and finally my connection has got cut.
            I want this to be resolved.
            regards
            sameer oak
            Jan 9, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 06, 2016
            Airtel Customer Care's response             Dear Mr. Oak,
            This is with reference to your post, dated 1 March 2016.
            We were waiting to receive your contact details to enable us to address your concern.
            Since we have not heard back from you, we trust your issue has been resolved.
            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
            Regards,
            Anil Sachdeva
            airtel presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            View replies
            Dear Mr. Oak,
            This is with reference to your post, dated 1 March 2016.
            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
            Look forward to receiving the required details at airtel.[protected]@airtel.com
            Regards,
            Anil Sachdeva
            airtel presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Reply
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              M
              mayavi001
              from Mumbai, Maharashtra
              Mar 1, 2016
              Resolved
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              Resolved

              Address: 600115

              Hi Team


              I performed an Online Recharge through my Paytm account ([protected]@yahoo.com), but by mistake I did a recharge on a wrong number-[protected] for Rs.1000. Instead of doing a recharge on [protected], I did a recharge for number [protected]. The details are as follows...


              Order no: #[protected]
              Operator reference no: #[protected]
              Thu Feb 25 2016


              Kindly reverse and recharge it to my number -[protected].


              I hope this problem will be looked into and dealt with quickly.

              I mailed to [protected]@in.airtel.com on 26th Feb 2016 but no reply from them.
              Jan 10, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 15, 2016
              Airtel Customer Care's response               Dear Customer,

              This is with reference to your post dated 1 March 2016.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                anujaishree
                Mar 1, 2016
                Resolved
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                Resolved

                Address: Jalandhar, Punjab, 144005
                Website: AIRTEL

                DEAR SIR,
                i was using airtel prepaid number [protected],
                daily i recived 90 free sms, one day airtel offer me 4G SIM AND I ACCEPT IT AFTERTHAT WHEN I CHANGE MY SIM, MY FREE SMS SERVE WAS FINISHED, Now airtel deney this, PLEASE HELP
                Jan 15, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 15, 2016
                Airtel Customer Care's response                 Dear Customer,

                This is with reference to your post dated 1 March 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  A
                  Abhishek Chowla
                  from Noida, Uttar Pradesh
                  Mar 1, 2016
                  Resolved
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                  Resolved

                  Address: Panchkula, Haryana, 134109
                  Website: airtel.in

                  After several complaints of no internet connection and wrong bill plan levied on the internet Airtel 4G Broadband [protected]. And several attempts to rectify still nothing solved.
                  Asked me to make payment, after making payment, the internet is still not active. Promised the internet will be back once you make payment.
                  Jan 3, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 15, 2016
                  Airtel Customer Care's response                   Dear Mr. Chowla,

                  This is with reference to your post dated 1 March 2016.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    Sean Symss
                    from Mumbai, Maharashtra
                    Mar 1, 2016
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                    *how to install mobile tower in my land?* *!

                    Abhiman bodawade i am from vasai palghar. On mar 1, 2016
                    I have 1 acre space (Plot) for mobile tower installation. Taluka: nandura, district buldana, (Vidrabha) state : maharashtra,. If a company wants to install their network tower at the said site at vitali - dhanora, please contact me or email me. Abhiman n bodawade. Mobile no-+[protected] or [protected]@gmail.com
                    Airtel customer support has been notified about the posted complaint.
                    View replies
                    How to install tower in my land
                    please help me
                    I am Mohd Shoaib i am from rewa (M.P) On marxh 2016
                    I have a place(Land) for mobile tower installation Taluka Hujur district Rewa state- Madhya pradesh 486001
                    If a company want to install their network tower at the said at rewa pleasecontact me my email - [protected]@gmail.com
                    Mobile number-[protected]
                    Reply
                    Dear Customer,
                    This is with reference to your post dated 03 March 2016.
                    We are glad to know that you are interested in providing your land for installation of tower.
                    Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.
                    Regards,
                    Anil Sachdeva
                    airtel presence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Reply
                    I have a land at prime location gandhi chowak ellenabad sirsa haryana
                    cont. Deepak [protected]...[protected]
                    Reply
                    How to install tower in my land
                    please help me
                    I am shashank singh baghel i am from rewa (M.P)
                    I have a place(Land) for mobile tower installation Taluka Hujur district Rewa state- Madhya pradesh 486001
                    If a company want to install their network tower at the said at rewa pleasecontact me my email - [protected]@gmail.com
                    Mobile number-[protected]
                    Reply
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                      A
                      anjaniganeriwala
                      from Mau, Uttar Pradesh
                      Mar 1, 2016
                      Resolved
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                      Resolved

                      Address: 221001

                      Dear sir/madam,
                      I am your customer since about 12+ years and was a satisfied customer till 5 days back. I was suggested by one of your store at luxa road varanasi..operated by mr mohit sharma that, i should add my above no. with my another number [protected] for one time rs.199 charge. i handed over all required documents ie id/address proof and my photos. he did sale me another sim card instructing that when existing sim looses network i should insert new sim and when network comes in new sim, should get it varified on 59059. now, as 5 days passed, as they send it on 25th of feb, there no network came in the sim and my allright working mobile connection is totally dead. they cant give any proper reason or reply why it happened, when, how it ud resolved...i m so so frustated that i was thinking of going to consumer forum..
                      kindly, resolve my problem immediately and get my dead connection started anyhow..how much loss its imposing..u just cant imagine...please..help me..
                      regards,
                      anjani kumar ganeriwala
                      D-5/136, tripura bhairavi,
                      anarwati mahila satsang bhawan,
                      varanasi-221001
                      mob: [protected]/[protected]
                      Jan 11, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 07, 2016
                      Airtel Customer Care's response                       Dear Customer,
                      This is with reference to your post, dated 1 March 2016.
                      We would like to confirm that we have shared the resolution details with you.
                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                      Regards,
                      Anil Sachdeva
                      airtel presence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        M
                        Melban Raj
                        Mar 1, 2016
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600119
                        Website: www.airtel.in

                        I have been using this sim for several years now am in dubai and I am
                        using
                        it
                        for incoming messages and calls.
                        I have given this no in all my personal account in banks, my
                        passport, etc.
                        Now its been blocked for days I badly need the sim to be reactivated.
                        The no behind the sim is[protected].
                        Pls activate the same sim since am in dubai. After it blocked I have
                        recharged
                        for 100rs.
                        Name : Ilenchezhiyan
                        address : No 2, luthern church streeet, sanatorium, west tambaram...
                        chennai 600045
                        The no behind the sim is :[protected]
                        Please check it as soon as possible I have to do bank transactions since
                        for
                        online services I have given my mob no.
                        Dec 30, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 06, 2016
                        Airtel Customer Care's response                         Dear Customer,
                        This is with reference to your post, dated 1 March 2016.
                        We were waiting to receive your contact details to enable us to address your concern.
                        Since we have not heard back from you, we trust your issue has been resolved.
                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                        Regards,
                        Anil Sachdeva
                        airtel presence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        View replies
                        Dear Customer,
                        This is with reference to your post, dated 1 March 2016.
                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                        Regards,
                        Anil Sachdeva
                        airtel presence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Reply
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                          H
                          harish_h2k
                          from Mumbai, Maharashtra
                          Mar 1, 2016
                          Resolved
                          Report
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                          Resolved

                          Address: Mumbai City, Maharashtra, 4000018
                          Website: www.airtel.in/myPlan‎

                          Complaint against below issue/Problems.

                          Just two weeks ago i port my mobile number Vodafone to airtel and i am very disappoint/frustrated with airtel services.

                          Point 1- At initial stage of selling sim card to me by miss nikitha [protected] she told me 2G unlimited data plan in rs.499/- rental but today i comes to know that there is no such plan is there,

                          Point 2- I Raised complete on about data issue.26Th Feb 2016-till date my issue not resolve (No proper feedback from customer care)

                          Point 3-(Mr.Preet[protected] One-off your customer care executive Activated Rs.300/- topped up with my permission. And miss guide on my plan- Please deactivate same.

                          Point 4- my compliant number for your reference 1. 68102991, 2. 21485450, 3.68105802.


                          MY Mobile No.[protected]- HARISH KANDI
                          Jan 2, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 07, 2016
                          Airtel Customer Care's response                           Dear Mr. Kandi,
                          This is with reference to your post, dated 1 March 2016.
                          We would like to confirm that we have shared the resolution details with you.
                          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                          Regards,
                          Anil Sachdeva
                          airtel presence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            S
                            Sahu Dipankar
                            from Pune, Maharashtra
                            Mar 1, 2016
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500090

                            Mobile number is [protected], I got a SMS that my Hello Tune services has been deactivated, which I am using for last 11 years so on. Last months I had paid for Annual renal for Rs.250 + 150. Why the service is suddenly stop ??? Is Airtel is shutdown the Business ????

                            God only know what the hell service you provide. Every year I have face same Issue and sure coming 100 years is it contuneeee…. Hats of to your service.

                            R.I.P.
                            Aug 20, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 23, 2016
                            Airtel Customer Care's response                             Dear Customer,

                            This is with reference to your post dated 1 March 2016.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards,

                            Anil Sachdeva
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            View replies
                            Dear Mr. Dipankar,

                            This is with reference to your post dated 1 March 2016.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Akanksha Singh
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              sujitsahoo
                              from Kharagpur, West Bengal
                              Mar 1, 2016
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                              Address: Paschim Medinipur, West Bengal, 721133
                              Website: www.airtel.in

                              I have ported one of my airtel number [protected]. Despite of porting three times, each time airtel activate a offer and cancel my offer without informing me. I have informed airtel so many times but they don't help me to on that context. Please help me on that. My Airtel Number: [protected]
                              Airtel customer support has been notified about the posted complaint.
                              View replies
                              Dear Mr. Sahoo,

                              This is with reference to your post dated 1 March 2016.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Akanksha Singh
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Reply
                              I have informed airtel customer care so many times but they don't help me on that contexts. Also they don't resolve my issue not a single times. Also they don't log any complain on behalf of me.
                              Each and every time when I have ported my number Airtel activate promo on my number and cancel the port request, without informing me.
                              I want to know in which basis airtel activate promo without my concern? Does airtel compromise with customer security if not how they can activate any promo without customer intervention. Also whenever I have called airtel customer care ( number is 198) and want to know the reason they told me that there is no reason to this problem.

                              At last one thing I can say such services is not expected from a band like airtel, this will surely effect the brand name of airtel. Kindly resolve my issue urgently with top most priority.
                              Reply
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                                B
                                Binodwa
                                from Villupuram, Tamil Nadu
                                Mar 1, 2016
                                Resolved
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                                Resolved

                                Sir,
                                I had above connection disconnected long back.Still you have loaded me with bills for data I never used.I have been getting abusive calls from you now.
                                I have decided to approach the authorities in this matter and complained.
                                bksrivastava
                                Jan 3, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 06, 2016
                                Airtel Customer Care's response                                 Dear Customer,

                                This is with reference to your post dated 1 March 2016.

                                We were waiting to receive your contact details to enable us to address your concern.
                                Since we have not heard back from you, we trust your issue has been resolved.
                                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                Regards,
                                Anil Sachdeva
                                airtel presence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                View replies
                                Dear Customer,

                                This is with reference to your post dated 1 March 2016.

                                We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                Look forward to receiving the required details at airtel.[protected]@airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Reply
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                                  S
                                  s p faur
                                  from Mumbai, Maharashtra
                                  Mar 1, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bhopal, Madhya Pradesh

                                  Hi, this is S.P GAURr from BHOPAL having airtel POST PAID connection no. [protected] . I lost my mobile ON 01/03/2016 AT DRM OFFICE PREMICES. hence, It is requested that the sim card may please be BLOCKED. The IEMI no. of the mobile is [protected].
                                  Jan 1, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 06, 2016
                                  Airtel Customer Care's response                                   Dear Mr. Gaur,

                                  This is with reference to your post dated 1 March 2016.
                                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                                  You can also get in touch with us at airtel.[protected]@airtel.com
                                  Regards,
                                  Anil Sachdeva
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Ashish Bist
                                    from Bijnor, Uttar Pradesh
                                    Mar 1, 2016
                                    Resolved
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                                    Resolved

                                    Website: indianconsumercomplaints.in

                                    Sir,

                                    It has taken long time conserning on my complaint .As I waited more than a year but I didn't get single suggestion not even from You and from them.That number was really important for me as it linked to my carrier supporters. Some saying you are wasting your time.Please tell what should I do as I am totally suffered all through out conversations.Please give me my number back.If you want some extra penny for that then take it.As your Bill Balance has been already balanced a year ago .I think there is no more problem in giving back it to me. As I suffer also.

                                    Again waiting for answer
                                    Aug 13, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 04, 2016
                                    Airtel Customer Care's response                                     Dear Mr. Bist,

                                    This is with reference to your post dated 1 March 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                    Regards,

                                    Anil Sachdeva
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    View replies
                                    Dear Mr. Bist,

                                    This is with reference to your post dated 1 March 2016.

                                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Reply
                                    After reading your reply I sent all information regarding my postpaid no. [protected] to your Airtel.[protected]@airtel.com
                                    I'm waiting my number
                                    Reply
                                    Dear

                                    More than 24hrs passed submitting my details now what happen in resolving .Im listening it from last several months that you were resolving my problem really impossible to understand what type of guys you are and your company .Actually it showing how much respected you and your company is
                                    Reply
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                                      S
                                      surendran266
                                      from Gurgaon, Haryana
                                      Mar 1, 2016
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                                      Address: New Delhi, Delhi, 110067
                                      Website: www.airtel.in

                                      On 31st January 2016 registered a complaint on airtel customer. Airtel Engineer(AE01) visited on 1st February 2016 and said set up box adapter to be replaced. Next day(2nd February 2016) Airtel Engineer(AE02, new person) bought a new adapter and replaced old adapter at the cost of Rs. 250 for adapter and visit service charge Rs. 150(complaint ref. No.[protected]. Again after two days problem started. Registered complaint on 13th February 2016 (complaint ref. No.[protected]. This time Airtel Engineer(AE01) visited and found that new adapter supplied on 2nd February 2016 has ampere rating of only 1.5 Ampere(plz see image 300.jpg).

                                      Original supplied adapter during installation is 2Amp rating(plz see image 200.jpg) and in set up box also it is clearly mentioned 2 Ampere(plz see image 100.jpg).

                                      Now M/s. Airtel is not ready to replace the faulty and wrong product supplied. Instead they are insisting to buy new adapter.

                                      I have been following M/s. Airtel customer care last one month, every time they insist to buy new one and also say that they will call back for the solution. Never they called me in the last one month. Very poor customer service support.
                                      Last communication ref.[protected] dated 23rd February 2016.

                                      Did n't expected this kind of service from Airtel
                                      Airtel customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      This is with reference to your post dated 1 March 2016.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Reply
                                      Dear Akansha,

                                      Yes please do it.
                                      I will contact through this forum only. Because I have not received positive response via direct contact.

                                      Thanks in advance

                                      Regards,
                                      Surendran
                                      Reply
                                      Till date no solution provided by Airtel.
                                      Aitel after sales customer care service is very very poor.

                                      Rarel you will be able to get connected through contact number customer care contact number.
                                      Reply
                                      on 5th June fresh complaint(Ref. no.[protected] is registered on Airtel customercare. Immediately next day 6th June Engineer visited.
                                      First comment after seeing problem was mic in dish is faulty and it should be replaced. When I explained history and asked for thorough check_ his observation and comments are;

                                      1) Setup box is faulty by using 1.5 Adapter. Airtel is no more supplying ordinary set up box, so HD setup box must be purchased.
                                      2) Adapter of 2.0A to be used.

                                      Based on his suggestion new adapter(Rs.250 cost) and new HD setup box(Rs 350 cost) is installed. Attached bills for same. Engineer took back old set up box. Now TV is working.

                                      Now Airtel has changed my earlier plan to HD plan without taking confirmation from me. On 7th customer care was contacted. Customer care executive told, it is complusary to use one month HD plan with new HD setup box. Next month it can be changed to my earlier plan. Customer care executive also told that Airtel is able to supply normal/ ordinary setup box. Surprise news for me!

                                      Who cheated us DK enterprises-Airtel distributer OR Airtel?

                                      Dear Ladies and Gentlemen of India,
                                      My request is not to buy Airtel dish TV. Service is very poor. Airtel Engineer do not know to find cause of the problem. They will simply suggest to replace electronic items, if it works you are lucky else your pocket will empty.
                                      Reply
                                      Contact HR Rag on: [protected]
                                      Reply
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                                        A
                                        Aqib Shabir
                                        from Mohali, Punjab
                                        Mar 1, 2016
                                        Resolved
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                                        Resolved

                                        Address: Anantnag, Jammu and Kashmir, 192101
                                        Website: www.airtel.in

                                        I activated 49 rs Night Store Pack from 12 Am To 6 Am, Airtel Just Deducted My Balance and was not able to use 3G as their 3G service was DOWN...I want full refund Of My 49 rs.
                                        Jan 4, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 06, 2016
                                        Airtel Customer Care's response                                         Dear Mr. Shabir,

                                        This is with reference to your post dated 1 March 2016.

                                        We were waiting to receive your contact details to enable us to address your concern.
                                        Since we have not heard back from you, we trust your issue has been resolved.
                                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                        Regards,
                                        Anil Sachdeva
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        View replies
                                        Dear Mr. Shabir,

                                        This is with reference to your post dated 1 March 2016.

                                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Reply
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