Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 187

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tarunmathur1982
Dec 22, 2021
Report
Copy

Hi,
I have just ported in my number from Jio to Airtel, but I am unable to activate my iMessage activation, every time I try to do so, some error occurs, please let me know what can be the solution. My number [protected]
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kajaeff2021
    from Palakkad, Kerala
    Dec 22, 2021
    Report
    Copy

    My Airtel Prepaid sims suddenly showing no signal.
    I have one sim with international roaming in saudi arabia.

    other sim in india.

    Kindly re-activate my Prepaid sims
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gopesh Chaudhary
      Dec 22, 2021
      Report
      Copy

      Address: Basti ( Uttarpradesh )

      I am using an airtel post paid sim ([protected]) with a monthly plan of Rs.249/-. Since 18.12.2021 evening, there has been no network at all on the sim. I have contacted the customer care service, but the only solution they had to offer was that i have to visit the nearest airtel store and get a new sim as it seems to be a sim issue . Despite making it clear to them that i was not in a position to go to the store, they offered no other solution. so i went to the store and on 20.12.2021, evening I was told that We don't offer Airtel postpaid duplicate sim. I tried all of my city store, I didn't get my new sim. On contacting the customer care representatives, they asked me to go the store again. I dont see why I as a customer should be the person who goes through all the trouble to get it working again, when there is no fault of my own in this entire episode. The customer care representative have also made ot clear that there is nothing they can do and that there is no possibility for things to get sorted out. I am working professional and in my current position I do WFH, I require my phone 24/7 for official purposes. I have already had to face issues for these three days that my sim hasnt been working for. To wait further is simply not acceptable. Is this what im paying for my postpaid plan every month ?

      I tried almost two cities Airtel Express store but haven't got my new sim card. It seems to be impossible. Airtel service is very poor and customer satisfaction is pathetic.
      I am currently at Basti ( Uttar Pradesh ).

      Regards,
      Gopesh Chaudhary
      [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Prahelika N
        Dec 21, 2021
        Report
        Copy

        Website: www.airtel.in

        I accidentally recharged to a number, Instead of recharging to a different number. I tried contacting airtel using WRR Service but I got this reply
        “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
        The no. I recharged was: [protected]
        Right no: [protected]
        Transaction id: [protected]
        Amount: ₹99
        Date: 21.12.2021
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          therajivarora
          from Mumbai, Maharashtra
          Dec 21, 2021
          Report
          Copy

          Address: [email protected]

          I just changed my iPhone from iPhone 11 to iPhone 13
          I am not able to activate iMessage and Face time and keep getting message that it could not be activated.

          I changed the sim from post paid to prepaid and added money and the iMessage and Face time got activated as soon as the SMS was sent and Rs 5 got deducted.

          I have spoken to customer care at Airtel and they have been doing basic trouble shooting and not able to solve the problem.

          Have spoken to apple team also, and they are saying that it is a carrier issue as changing the sim can solve the problem,

          As per them the postpaid sim is not able send the activation sms to apple, due to which the activation is not happening.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Venkatesh c
            Dec 21, 2021
            Report
            Copy

            Address: Hyderabad

            I'm an IT employee due to my brother's accident I tried online payment banking at that time I have only one option that is airtel payments bank. I'm using it from last 8-9 years i trusted as a result they are cheating now.

            My known friend CREDited 20k in my account and after that i tried to debit that to pay to hospital but the payments bank rejected morethan 10 times. Next day also i tried to call them they said my account is blocked and I've to submit my aadhar with sign and photo copy of mine. I'm sharing from last 5 days and they are rejecting from 5 days.

            It's funny they are saying my aadhr is not valid and I've to send valid aadhar with signature.

            Yesterday they told me that one of their executive will call but no one called me and today i called them & they are saying they received only one aadhar proof from 5 days.

            I don't think this is a good way of treating CUSTOMERs. Kindly help me to get out from this kind of ###.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mathi92
              Dec 21, 2021
              Report
              Copy

              21st december 2021

              recharged international pack 799 for mobile [protected]

              First attempt:
              tried through airtel app
              amount was debited from my card, but did not reflect in the airtel number, also a blank white receipt page was displayed

              Transaction id: SB498800
              transaction ref: IIN/I-Debit/BhartiAirt/[protected]/[protected]

              Second attempt:
              tried through airtel.in website
              amount was debited from my card, but did not reflect in the airtel number, also a blank white receipt page was displayed

              Transaction id: SB498800
              transaction ref: VIN/WWW AIRTEL/[protected]/[protected]
              Airtel customer support has been notified about the posted complaint.
              Dec 21, 2021
              Updated by Mathi92
              Need a refund for both transactions debited
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shaina thatai
                Dec 21, 2021
                Report
                Copy

                My Airtel no [protected] is suddenly stop working .it is not showing network even after changing mobile and also slot .do everything but still not working .
                Airtel customer support has been notified about the posted complaint.
                Dec 21, 2021
                Updated by shaina thatai
                Not resolved
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anura Raza
                  from NAGPUR, Maharashtra
                  Dec 21, 2021
                  Report
                  Copy

                  My Airtel Postpaid sim is not working in saudi Arabia..the sim is not registering on any network and all my otps and everything are linked to Airtel number.The service provider in India had said that it would work in Saudi a Arabia..but it is not working..kindly pls look into the matter.pls look into urgently as i am facing too much trouble.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Abaan.haleem
                    from Lucknow, Uttar Pradesh
                    Dec 20, 2021
                    Report
                    Copy

                    Website: Airtel xstream

                    Made the payment to Airtel thanks app on 16 December 2021 for landline broadband of amount 1178.82. Payment done successfully but recharge is still not.
                    There is some kind of issue at Airtel's end however, Airtel discontinued my services even after I had made my payment.
                    I checked with my bank, payment has been deducted from my account for Airtel account, there is no issue at my bank's end. I have transaction Id for the same.
                    Moreover customer care agent shamelessly asking me to pay again. Why should I pay again. Where is my money? Why my internet is still not working.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Peecoo
                      Dec 20, 2021
                      Report
                      Copy

                      I have recharged my no by 599 by Google pay on 13 December. . Amount debited but my no was not recharged then i wait for some days then i again recharged my no with another plan. How I get 599 rupees back or how it can be add in next recharge.please resolve this problem. I shall be thankful for this in advance
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Snehashish Steel
                        Dec 20, 2021
                        Report
                        Copy

                        Address: Tuition World, Katjunagar, Jadavpur, Kolkata - 700032, West Bengal

                        I was in a google meet meeting when the server went off. I could not even message anyone on whatsapp nor open Google. Luckily I had other sim operators too. My location is in Jadavpur, Kolkata. See it does'nt occur again especially at office and school hours.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Prasen karmakar
                          Dec 20, 2021
                          Report
                          Copy

                          Address: Gopmahal

                          If the payment was made successfully to the operator, contact your operator to resolve your request.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mounipk
                            Dec 20, 2021
                            Report
                            Copy

                            Please check the number [protected].Getting no network after porting from vi to airtel.
                            Please resolve this immediately. Porting is done by 18th dec. After inserting sim, had slight tower and then immediately moved to no service
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              ram1501
                              from Chennai, Tamil Nadu
                              Dec 20, 2021
                              Report
                              Copy

                              Address: Chennai

                              I applied for and got a duplicate SIM for my prepaid connection, owing to signal issues in my existing SIM. I visited the Airtel store at Ashok Nagar, Chennai and got the work done.
                              Date[protected] pm.
                              The old SIM got deactivated on Saturday night, while the new SIM is not yet activated (even after 36 hours).
                              Please resolve at the earliest.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Angad Saxena
                                Dec 19, 2021
                                Report
                                Copy

                                Airtel is charging IMF in their DTH service whenever there's a breakin in service, there's no specified period of breakin which seems inappropriate.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Johncena179
                                  Dec 19, 2021
                                  Report
                                  Copy

                                  I am facing the issue of port out sms. I want to port out of airtel and get into bsnl network. Customer care is telling that only recharging with unlimited plan will allow is to send sms. I don't want to waste 179 rupees just to send sms and get out of this network. Don't know why airtel isn't following government orders. And why do I have a normal balance if I can't send SMS ?!! Open exploitation of poor people by airtel and government isn't being serious about this company's policy. Please make them change this option.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pranali7
                                    Dec 19, 2021
                                    Report
                                    Copy

                                    I have reacharged rs. 239 prepaid plan for month but I m unable to use internet for single minute within month worst service I ever seen my money wasted for 2 months each month I recharged rs.239 really worst service don't take airtel prepaid plan
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manjunathb
                                      Dec 19, 2021
                                      Report
                                      Copy

                                      Website: www.airtel.in/broadband/bangalore?icid=header_new

                                      I had paid 6 moths advance and had taken airtel broadband connection. It expires on 19th December, and I have been repeatedly calling them to permanently disconnect my broadband before 19th December. Today when I called them, they told its been disconnected, but I got a message telling me that I have opted for a new plan (rs 499/month) from 20th december.
                                      I complained the same to the customer care executive again, but they are not responding properly.
                                      This has been the case with many customers, even after expiry without letting us know they choose the plan and make us pay for the next month.
                                      My current balance is ZERO.
                                      ACCOUNT NO. : [protected]
                                      NAME : MANJUNATH B
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Anich78
                                        Dec 19, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Hyderabad ,Telangana

                                        Hello team,
                                        I am trying to activate my FaceTime and iMessages using the airtel number but it shows activating even after 24 hours or error when activation and I tried all ways to seal support from apple but still they could not resolve and informed to contact the Phone carrier to seek help .SMS charges always deduct but does not activate .please help resolve this issue
                                        Dec 23, 2021
                                        Complaint marked as Resolved 
                                        Self resolved
                                        Airtel customer support has been notified about the posted complaint.
                                        Dec 19, 2021
                                        Updated by Anich78
                                        My airtel complaint number is
                                        Req. No.for your Airtel No. [protected] is CLSMS3BLR[protected], registered on 19-dec-2021 10:38.We will update you the status by 22-DEC-21
                                        Thank you for contacting us.The Service Req. No.for your Airtel No. [protected] is

                                        CLSMS3BLR[protected], registered on 18-dec-2021 19:20.We will update you the status by 22-DEC-21

                                        Dec 23, 2021
                                        Updated by Anich78
                                        My e was resolved accidentally from my end but
                                        Have no update on below
                                        CLSMS3BLR[protected], registered on 18-dec-2021 19:20.We will update you the status by 22-DEC-21
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit