Airtel Complaints & Reviews

Date:[protected]
Airtel prepaid user for 18 years.
Recent days they are changing and altering the entry level recharge plans to their likings.

Recently months their was RC23 plan for keeping the sim alive for a month, after that they slowly hiked to RC49 and now its & RC79.

I usually recharge RC48 for 28days - 3GB data plan that would be sufficient for me as i don't make many calls.

Nowadays they are simply robbing people. I have recharged RC19 ( twice due to network problem) and topped up 10 ruppes recharge to send SMS verification to validate the some apps on that number.

Customer service is very poor. 198 IVR didn't have any response for any keys i would press. After going to nearby shop i came to know that i need to recharge 129 just to send one SMS..! even though i have a validity and some balance in that active number.

So frustrated and even tried porting to another network. After their ridiculous price hike. so many opting out of the network so they want to rob as much as they can before they leave.

Only those can afford high recharge value can have all the features and rest cannot use the basic features even if they have main balance in their account. TRAI needs to regularise these things and help poor people . Those can't afford 300 or 400 per month.

Definitely opting out of this network after this bitter experience.

Dear sir,
I have recharged with Rs. 49 every month and get the validity of 28days for incoming and outgoing call and SMS services but now operator has barred my SMS service. When i called to customer care they said SMS is barred by TRAI on my number from 11th of June. I am not aware about that never i get any notification from Airtel about that.

My Airtel Mobile number is - [protected].
Recently i'm facing issue on outgoing calls.
I already called to airtel customer care they gave that solution to me.
Kindly remove DND from my number as soon as possible.
I'm facing issue, I can't call to anyone from my number.

Thank You

I was having airtel plan as below
Advance Rental Plan for your Airtel Xstream Fiber ID[protected]_mh is auto-renewed on 13-MAR-21.

Your plan details are:
Plan rental: Rs. 799 /month
ARP amount: Rs 2397
Duration : 3 months
Start date: 13-MAR-21
End Date: 12-JUN-21

I have paid the bill of Rs 2397 in the month of March’21.
Later, on 23 Apr’21 I have requested for closure of my connection as I moved to my native place during pandemic and was not using the Internet. My request was placed with the Airtel team and they confirmed that I will receive my refund amount within 30 days or so.
I have been raising request for my refund on their customer support email ID [protected]@in.airtel.com, but no response received. I have also contacted their customer care and they just informed they can’t to anything we have to drop an email to [protected]@in.airtel.com
I want my refund, this quiet repetitive issue with Airtel

I subscribed for 6 months and it is ending today (Aug 04, 2021). As per their rules we should recharge on or before last day of subscription end day otherwise I should pay ₹15 extra as activation of disconnected DTH. I recharged today (Aug 04, 2021) To avoid activation fee. As per new plan I have validity for 180 days. However, the previous plan disconnected immediately after recharge and the new plan started as soon as recharge (the activated immediately and now I have 179 days of instead of 180 days)

Airtel has completely switched off their customer service. I have reported below issues and not only their customer service but their Airtel Stores have DENIED SUPPORT and closed open cases without resolution

1) No Supervisor or Manager called since last 3 months i am trying to get help
2) RUDE Cusotmer Service both on 121 and Airtel Store, as if their Management has instructed them to insult customers
3) Nodal Authority and Grievances redressal keep their phone off during working hours. If you Manage to reach someone they hung up on you.
4) Airtel Presence is a JOKE. They chat with you but do nothing.
5) Airtel Secure offering is a FAKE claim. They will never let you claim it but they will sell it in their advertisements. Struggling for months and not a single Customer service representative is aware of what that is
6) Every time you call their Customer Service and Supervisor callbacks, they have really really bad phone connections. Broken headphone where the MIC has issues. Impossible to Talk. I HAVE RECORDINGS TO PROVE
7) NETWORK ISSUES ARE PATHETIC AND THEIR ARE CALL DROPS, UNABLE TO HEAR THE OTHER PERSON.
8) THEY CLAIM "WE WONT STOP TILL WE ANSWER ALL YOUR QUESTION" . THEIR ANSWER IS SUPERVISOR WILL CALL. AND TRUST ME NOBODY CALLS. they even drop emails that they tried to reach, but you will not have any miss call. and even if they call see complaint no.6

IN SHORT AIRTEL IS RUNNING OUT OF BUSINESS AND THEY HAVE STOPPED CUSTOMER SERVICE TOTALLY

I am resident of kishtwar, jammu and kashmir. I am facing voice cracking problem from past one month and it is getting worst as day by day. However airtel tower is not far from home it is only 500 mtrs from my house. Internet is working fine but problem is with calls

We had paid a certain amount for one year of internet services to airtel but since then they have tortured us by calling us every month and irritated us by asking us for money and saying that we have an outstanding bill. We have cleared this issue with them more than 50 times but every month a new person calls us and we have to repeat the same issue and talk to them for half an hour and half the time they understand and half the time they don't so we have to repeat ourselves again and again but still nothing has been resolved. We have emailed them hundred times and we have proof also but still they have been torturing us since half a year. I hope that we can resolve this issue and get a compensation from the company. As the company is very huge and as there motto is providing good support to customers but they are just not doing it.

Harranamaldiha deshopran airtel network slow airtel internet speed slow call voice sound problem video call problem Biswajit Rana [protected] my area 721427 airte No Network coverage

Harranamaldiha deshopran airtel network slow airtel internet speed slow call voice sound problem video call problem Biswajit Rana [protected] my area 721427 No Network

I made a recharge from Airtel thanks app of 249. I paid it using dabit card. Following the formalities I paid it, and bank also send me the massage that 249 is dabited. But the company didn't gave me any massage assureing that my recharge had done. Even my recharge is not reflecting on my Airtel account. When I went to help & support section there I got a option named "Recharged but still not reflecting". I selected it. There the app saw me that the recharge is successful, but on the tranjection history section my tranjection is not reflecting.

What a rubbish system!! Neither the problem solved nor I can talk with the customer care.

Poco x3 pro mobile airtel sim card number-[protected]
and IMEI numer-[protected]
pls help to find my device

Airtel Prepaid Services — harrasment from an airtel executive airtel network problem issues

Airtel Prepaid Services — harrasment from an airtel executive airtel internet problem indoor outdoor Both

Airtel network Team not working properly Harranamaldiha deshopran Biswajit Rana [protected] my area 721427

Extremely poor service Harranamaldiha deshopran Biswajit Rana [protected] my area 721427

Harranamaldiha deshopran airtel network facing problem indoor outdoor Both airtel internet facing problem indoor outdoor Both incoming call outgoing call voice sound facing problem indoor outdoor Both video call facing problem indoor outdoor Both Biswajit Rana [protected] my area 721427

I recharged two phone numbers under airtel company, money has been deducted from my account, it shows that recharge is successful, but i haven't received balance in both the numbers.

phone number 1 details:
operator reference number:[protected]
recharge number: [protected]
date of recharge:[protected]

phone number 2 details:
operator reference number:[protected]
recharge number: [protected]
date of recharge:[protected]

Harranamaldiha deshopran airtel network problem indoor outdoor Both airtel internet problem indoor outdoor Both incoming call outgoing call voice sound problem indoor outdoor Both video call problem indoor outdoor Both Biswajit Rana [protected] my area 721427 slow network issue

No Network coverage Harranamaldiha deshopran [protected] my area 721427 Biswajit Rana