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Airtel Complaints & Reviews

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Updated: Apr 17, 2026
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P
Prakhar133
from Delhi, Delhi
Sep 14, 2014
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Address: Ghaziabad, Uttar Pradesh

Airtel consumer service worst, my number got closed due to non usage and it was not even informed... And then I contacted airtel, after running for my number for more than one and half month, exchange of emails with their nodal officers till one and half months and was assured of reissue of number several times. Till last day they said executive will come to pick up documents and suddenly after almost two months they say number is not available. Because of airtel executives I ran from pillar to post and now...Will never avail airtel service in my life again...suggest not to go for airtel...
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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    A
    Ammi Reddy Nallamilli
    from Bengaluru, Karnataka
    Sep 14, 2014
    Resolved
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    Resolved

    sir I have got sms for Bill dated 06.09.2014 for Rs.305.46 on 08.09.2014. But so far I have not received detailed bill for the same through registered mail ID or hard copy through post. I have ported from IDEA to your network under CUG plan. Please do the needful at earliest. N Ammi Reddy [protected]
    Aug 9, 2021
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Reddy,

    This is with reference to your post dated 14 September 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      A
      Ashvin Shrimali
      from Mumbai, Maharashtra
      Sep 14, 2014
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      Address: Bhopal, Madhya Pradesh

      We have landline number[protected], named quantam instruments & electronics, 154-i sector, govindpura industrial area, bhopal-462023.

      We have suffered this landline number is not working since 1 year..Some times cables problem, some pipe line work problem, instrument junction box prolem...Etc..And airtel customer care also visit at near vishal mart, m.P. Nagar, bhopal..I loged complaint there since 10 days..But problem not resolved...Finally we conclude that we disconnet line and why we are paying money for not responsible company.

      I so many times saying to airtel engineers for this number is a professinal number it's not a landline number...But doo not understand ur people.
      Airtel customer support has been notified about the posted complaint.
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        N
        neil2983
        from Mangalore, Karnataka
        Sep 14, 2014
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        Address: Dakshina Kannada, Karnataka

        I had asked airtel people repeatedly to change my current plan since about a week. Later I sent a complaint n they called me back and told to send the request via email, so I did. I called customer service once again last night and was told that the plan would change by 6AM. However it hasn't changed. My guess is that the employees r doing their work properly but Ur servers r not.?.. Since they say that the request has passed from the pending stage to the next stage... I don't understand wat the problem is.. but make sure they change my broadband plan soon coz at this rate a roadside chaiwala has better service than airtel.
        Aug 14, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
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          P
          Patnam Kandha
          from Hyderabad, Telangana
          Sep 14, 2014
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          Dear customer service department, Iam unable to use my number from yesterday onwards so please let me know My sim status also iam unable to call to customer care number also. Below Iam mentioning the mobile number and name details. P. Gopala achary No :[protected]
          Airtel customer support has been notified about the posted complaint.
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            N
            Neela Suresh
            from Hyderabad, Telangana
            Sep 14, 2014
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            Address: Hyderabad, Andhra Pradesh

            Sir, I am having airtel demo sim. My area agent not bothered to refill the demo sim. I am forced to approach other area distributors for refilling the same. You can see that, we are displaying airtel board with our shop. I request you to kindly look into the matter and do the needful at the earliest. Thanking you Neela Sridhar [protected] [protected] Area: BAIRAMAL GUDA Dist. Ranga reddy HYDERABAD 500070 TELANGANA state.
            Airtel customer support has been notified about the posted complaint.
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              S
              sohail_boyin
              from Bhopal, Madhya Pradesh
              Sep 13, 2014
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              Address: Bhopal, Madhya Pradesh

              wel hi i am sohail ahmed and i applied for broadband connection two weeks before and still i diidnt get the connection because the technician( munna) are not providing the connection and i paid 500 for connections and no is lisening my words so kindly do some needful assumption or else i can launch a case on airtel because they are not refunding my money back


              regarads
              sohail ahmed


              thaking u
              Airtel customer support has been notified about the posted complaint.
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                R
                ravi.045
                from Noida, Uttar Pradesh
                Sep 13, 2014
                Resolved
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                Resolved

                Hi! I applied for two connections from airtel on a corporate plan (one new connection [protected] and second via MNP [protected]). The address verification has been done, documents and everything are in order. The plan I applied for is 375 per month (rental) gives me 600 minutes (local STD), 150 local and 150 national SMS, CUG unlimited, 1GB 3G data per month. Recently I got a call from my dealer that airtel has withdrawn this plan. I emailed your team at [protected]@in.airtel.com and they said I need to perform tele verification by calling at 59059. I tried from my current number and it says the number doesn't have incoming call facility. I called up postpaid customer care and they said the order number for both numbers is yet to be generated. Once it is done the number will be activated. Can you please advise me if both numbers will be activated successfully and active shortly (by monday)? Can anyone call me at [protected] Thanks, Ravi
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Sep 13, 2014
                Updated by ravi.045
                You can email me at ravi.[protected]@live.com
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                  K
                  khetrapal
                  from Dumka, Jharkhand
                  Sep 13, 2014
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                  Address: Dhanbad, Jharkhand

                  Dear sir, I want to say that our relationship airtel outlet empolyee are not good. I switched in airtel from vodafone through porting but they are not helped me. Please contact me. Name - Akash Khetrapal Mo.no. - [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    shankar111ujj
                    from Kasaragod, Kerala
                    Sep 13, 2014
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                    Address: Chennai, Tamil Nadu

                    Hi Airtel team, My mobile was stolen at office yesterday. So please block my mobile as soon as possible. I'm also heading to nearest airtel service center but before that none should misuse my no, hence please block it as soon as possible Mobile no: [protected] Prepaid mobile last bill amount Rupees 508 Emergeny contact no : [protected]
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      ashutosh burman
                      Sep 12, 2014
                      Resolved
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                      Address: West Singhbhum, Jharkhand

                      Dear Sir, myself ashutosh burman, mobile number [protected]. on 11/09/2014 an illegal deduction of amount occur by airtel company, when i call customer care they said they refunded the money within half an hour.but they don't refunded the amount, when again i call they said that they were not going to refund any amount, when i ask to enquire the last call in which their executive has realise that it is created by mistake of company. Mr chandan Kumar senior executive of airtel replied rudely in an unhuman behaviour. Due to this problem whenever i kept my account balance above Rs 20 they illegely deduced it at any cost.Please help me in this regard and help me to get out of this problem by refunding the amount deduced. Thanks & Regards ASHUTOSH BURMAN [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Name of company/service: CONSUMER FORUM ... i would request you to kindly delete my complaint that i put on consumer forum since my
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        panka9202
                        from Bhopal, Madhya Pradesh
                        Sep 12, 2014
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                        Address: Jabalpur, Madhya Pradesh

                        sep 2014 for weak broadband signal and almost nill net speed. my complaint no is 49668074. It was attended by a technitian who told that i made a false complaint. He insisted me to tell to customer care officer that my net connection is ok. he also told me to change the service provider. My problem is still as such.
                        Airtel customer support has been notified about the posted complaint.
                        Sep 12, 2014
                        Updated by panka9202
                        i lodged a complaint on sep 2014 for weak broadband signal and almost nill net speed. my complaint no is 49668074. It was attended by a technician who told that i made a false complaint. He insisted me to tell to customer care officer that my net connection is ok. he also told me to change the service provider. My problem is still as such.
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                          Khushal Gupta
                          from Solapur, Maharashtra
                          Sep 12, 2014
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                          Address: New Delhi, Delhi

                          Dear sir, I took connection of airtel postpaid. with a plan of 299 on tentatively 24 july. after 15 days i received a bill amounted rs. 901 (apporox) for which i was not aware. it is not possible from my side to use such a huge amount in only 15days as i'm a student. i can forcast my expenses thats why i took airtel. Rs 250 has already being deposited as security in airtel and i do not support your false bill. you forfeit this amount, Almost 24 days has gone i didn't use this sim. COMPANY SHOULD UNDERSTAND HOW IT's FEASIBLE FROM MY PERSPECTIVE. i already requested you to deactivate this no. till the time you said my balance is 1200(approx) due. and today i got to know by my collegue as company called him for payment RS 1800(approx). i never expect such a enormous company can do this cheap thing. once again its my request to you sir, please deactivate this no. and send me the acknowledgement for no payment due or retrograde the bill amount again. sto calling my collegue for this. if you guys have any problem than please contact me on this [protected]. if the company continues to go beyond the ethics than i assure you that its consequences would certainly be harsh. details ... airtel no. [protected]. named khushal gupta post paid
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr. Gupta,

                          This is with reference to your post dated 12 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                          We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                          Look forward to hearing from you.

                          Regards
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                            umesh kr
                            from Kolkata, West Bengal
                            Sep 12, 2014
                            Resolved
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                            Resolved

                            Address: Howrah, West Bengal

                            I done recharge of 6th September after received a message and message is "for you! Rs198=2GB 2G Unlimited data for 28 days on airtel. But I got 1.2 GB then i called 198 costumer care and i told my problem ...he said to me, after a hour all remaining benefit transfer in ur number... but not responding after 3-4 day then i call back in 198 ...then i shocked because all customer care said to me sorry sir, no any type of benefit on your number... then i requested to him for complain but all of costumer care no taken my complain.and just disconnect my phone.
                            Complaint marked as Resolved 
                            sir my number is 9163643252 ... i call on 198 upto 5- 6 times..but everyone said to me tranfer ur call to my senior.. and one of them said to me, sir i transfer 67 rupees in ur account but i told him, according to infomation plz return my net balance then not responding and disconnect my phone... Recharge description:- 11:18AM, MRP: Rs 198.00 And TransID 55131355.
                            Airtel customer support has been notified about the posted complaint.
                            Dear Sir,
                            I am Yogesh from Hyderabad. I recharged my mobile no [protected] on 27.09.2014 around 10.30 am for 2G 2GB Internet data of 199 Rs. First I checked on its website www.airtel.in in quick recharge option their they mentioned that recharge by 199 Rs. For 2GB 2G internet data. then I recharge Rs. 199 my mobile no through axis bank website but after recharging I received 25000 local airtel seconds instead of 2GB 2G internet data after calling to airtel customer care I told them everything but they are not ready to refund my amount either they have to give me 2GB 2G internet data as they mention on their website or they have to refund my amount.

                            Regards,

                            Yogesh
                            [protected]
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                              Ravindra Taggarsi
                              from Bengaluru, Karnataka
                              Sep 12, 2014
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Bought from Mulund west gallery on 08/09 on cash payment, document submitted at 10 hrs on 09/09. Call from Airtel on 11/09 confirming verification visit on 12/9' no body turned up enquiry with your company failed to give proper answer, confusing customer. This indicates misleading/ giving false promises to customer I am already holding two data cards of your company, but this decision of buying third card seems to be wrong. Can I return this dongle & claim my money if the activation is not done by 15/09/14. Ravindra Taggarsi Activation required for mobile no [protected] My mobile no [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Taggarsi,

                              This is with reference to your post dated 12 Sep. 2014. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                              Regards,
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                H
                                Hareshchand Chand
                                from Delhi, Delhi
                                Sep 12, 2014
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                                Address: Ahmedabad, Gujarat

                                Airtel is deducting money on my phone number: [protected] in the name of data usage for last few days. I don't even have any internet settings on my phone. I have lost about Rs 50 till now. Customer care is also not responding positively. Please take immediate actions about it. Thank you.
                                Airtel customer support has been notified about the posted complaint.
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                                  Rathishkumar
                                  from Gurgaon, Haryana
                                  Sep 12, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I am using a 4G dongle, the data usage in 9 days reached the maximum limit under post paid plan of 5GB what I have. According to me it should be maximum of 600-700MB as I have not downloaded or uploaded anything. I am using internet from last 8 years and I know how data usage works. It was ok in the first 2 months o[censored]sing dongle but in the 3rd month for no reason maximum quota got over in 9 days! when I asked about this with Airtel customer care, they have no clue but that is what they can see as an usage in 9 days! I can't provide any proof to support this. I had heard this issue about 4G from many of my friends, now it is my turn to experience.Airtel 4G is exploiting customers.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    T
                                    tamilnadu
                                    Sep 12, 2014
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                                    Dear sir/madam, I lost my mobile and sim card also, But Now they are using my card number [protected] (Airtel) My name Is selva marry (Latha.A). please check this number if correct above mentioned details please lock this number. Awaiting for your reply. Thanks.
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear sir /madam,

                                    i lost my mobile and sim card also, but now they are using my card number [protected](Airtel) My name is A.Latha Jansi Rani .Please check the above details is correct please lock my number .

                                    Thanks
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                                      MADAPPA
                                      from Delhi, Delhi
                                      Sep 12, 2014
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                                      I got your 2G plan on 30th Aug'14 paying Rs.155/= for one month validity. Now I am getting a message saying it is valid till 19th sept'14, what kind of cheating is this, if I dont hear from you immediately, you will face the consequences. While speaking to your executive Mr. Karthik, it is a new plan and on request to put me to the team leader he puts the call on hold without transfering is this the way you treat your customer. [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      I got a message saying there is a 3G internet plan for 257Rs,
                                      1GB internet pack for 30dyas and 100Rs TT.

                                      But i recieved only 500MB.

                                      I tried calling customer care, and they are not picking up the call.

                                      This is really fraud system. We should bring in a law to sue these kind of Companies.
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                                        Yogesh Badarkhe
                                        from Chennai, Tamil Nadu
                                        Sep 12, 2014
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                                        Address: Akola, Maharashtra

                                        hi i am from akola maharashtra.. i used airtel service from many years bcoz of good service...but from yesterday 3 pm there is no network...service is totally switch off, plese correct the problem as early as possible... according to news in news paper there is problem in agriment in between akola munciple ---airtel tower ...so akola munciple seal the towers..
                                        Airtel customer support has been notified about the posted complaint.
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