Airtel Complaints & Reviews

Hi I am Koushik Samanta my mobile no is [protected]. I recharged my mobile through freerecharge.in of 249/- rupees to get 3G balance. The price was deducted from my bank account. I got an sms from airtel. Just look on below quoted text. ... "Recharge successful for Rs 249.00 .Talktime Credited: Rs 1.00, Processing Fee: Rs 220.61, Service Tax: Rs 27.39. Current Balance: Rs 169.43.Validity :04-Jun-30" At the moment I dialed *123*11# to check the balance. I wonder, the balance was not updated to my 3G account. All this happened on 3rd Sept, 2014 3.44pm.One of your customer service guy told me that the amount was added to dedicated account and its validity is til 30 Sept 2014. I never want this. Either you add the 3g balance to my mobile no or just refund the amount. Or you can add the dedicated account balance to my airtel money.Please look on this matter urgently. Thanks Koushik Samanta [protected]

Dear Sir, Please find detail Chq. No. 000743 Mobile No. [protected] Amount 1448 Amount Deduct Date in My Bank statement -03.06.2014 but this payment not update in my mobile account. So please find scan copy of bank statement & confirm. Regards Deepak Jain [protected]

Dear Sir I have paid my july month bill payment Rs.2360 by credit card on date 31aug2014 but this payment not reflecte in my account.then i visited airtel outlet store laxmi nagar and they said to me plz send your credit card statement that the payment is credited or not from your account so this is the credit card statement u can see the attachment then u will understand what is the matter. I also did a call to customer care they gave me a reference number by msg.57876181. I really very disappointed with airtel service i don't want to continue this number with airtel after resolving this matter. Plz resolve this matter as soon as possible. and this is my txn id.536894. Thanx & Regards Scope Business Solution Arun Tuagi [protected]

There is no 3G network service available in my area ( FC Road) by airtel even if I am registered user by the service provider for 3G. When contacted to the Airtel relationship center, the center told me to manually select the Idea or Vodafone options of the network operator on my phone settings by keeping Roaming option on. That thing really worked, but the charges deducted are based on as per roaming data charge. Also the signal loss issue is there and I manually have to select the other service provider frequently during the day. I contacted the service center by call, but they just took my complaint and nothing was done from their side. My reference no- CMOSW[protected] 21 August 2104, time-13:13. If selected the Airtel network operator, only 2G signal is seen, that also sometimes.

Dear Sir, I am writing this mail with great disappointment Firstly your executive comes to our office and tell us the plan is cug99 and max bill will be around 150, where as I have received bill amount Rs 534/- Rs 1712/- and 335/-, with out the concern of the customer internet is activated and charges are increased I had asked for waive off the charges, as the information given to me is incorrect and charged extra. Please find the attachment contains my payment details, request to cancel the mobile connection and will be reaching the customer court for damages

I talked with Your nodel officer but she not give proper answer on mail...pls do tha needfull. Hi, My name is Manish Kushwah.My airtel mobile Number is [protected].. and at present my number is [protected]..my number is lost last 10 days..i visited Your this centre.A-35 Lakhani Chambers, Shaktidhara Society, Shyamshikhar Road, Bapunagar, Ahmedabad - 380024, Gujarat ...there is a one man who is vivek he told me Your number is not on your document so you trasfer the number to the pospaid so that your card restart.but already i have go at other centre and he told that your document on your's number..so that i like at that centre the all member doing cheat me and other thing is that i go to the other centre he said that card is start within 2 days but My post paid card is not started yet.after 5 days..and he said me that come at office he already 4 times this thing doing..and all Your compnay employee not give me proper answer on phone or at centre..pls check the details and give me solution. Thanking You, Manish

With reference to my complaint number - DT[protected] lodged with AIRTEL and their reply. Customer ID - [protected] I have deposited Rs 1380/- against DTH recharge on 16/07/2014 through on line payment (Transaction ID[protected]. This charge was for 6 month and 15 days viewing of existing channels without changing any plan. Since last four days I am receiving SMS from AIRTEL that balance amount is Rs. 7.36 left with me and my service will be discontinue if I would not deposit further amount. I am unable to understand how Rs. 1380/- could be exhausted with in 45 - 46 days when I have not changed any plan or increased channels (Program). On contact with AIRTEL they reply me from which I was not satisfied; I requested them to further clarify and let me know actual reason for receiving SMS about discontinuation of services from 07/09/2014 but they have not replied me. Therefore AIRTEL is requested to let me know either let me know under which plan my Rs 1380/- has been consumed or they have to correct thei accounts under confirmation to me. MP Joshi A - 2 Staff Colony Diamond Cements NARSINGARH - 470675 Distt - DAMOH - MP

Dear sir/Ma'am
I am using airtel for almost 4 years.In these years I had utmost believe in airtel and always recommend airtel, due to excellent service and every problem resolved by airtel customer care service. But now I am feeling little-bit cheated by customer care service. On 2nd sep while surfing internet a link opened by me, but it does not indicate any service related information .And suddenly msg appears that I have chosen some game name GAMES CLUB_30 with a deduction of 99rs . So, I suddenly called customer care service and explained my problem but they were not helpful.I request them constantly about my problem but they were not interested in my problem and customer care operator name JYOTI hang up on me...plz sir/Ma'am plz stop this online service and refund my balance "99" and once again retain my believe in airtel customer care..
Karan kumar
[protected]@gmail.com
[protected]

My self kaushik ghosh using airtel prepaid conneconnection since lastlast 7 year. My no is [protected], i am using BlackBerry z10. I want to activate bb service but I cant activate it through my phone with sms because its sending fail. Too many time I have contacted with customers care but they did not solve it. Now I am hopeless and want to port other services.

Sir, I am Sumanta Samanta, a valuable customer of Airtel. Today at 1:13am I was recharge my mobile no. [protected] from Paytm mobile apps, there is a special offer for my no is that 1GB 3G data for 12days at 51Rupees, but I don't got the offer. I was complain airtel customer care, but the senior customer executives Mr. Soumen Banerjee can't satisfied me but also he harassing me. I was got 1GB 3G data only for today night from 12am to 6am, which is already gone, so I don't use the data also. I would like to solve this problem immediately. The screen shot of the Paytm offer and the recharge receipt are attached with this mail, please check this, and give me reply as soon as possible. It will be thankful if my problem is solved.

Yesterday we have done number porting from Loop service provider to Airtel . As I was having Rs.110 balance in my existing service provider, but when the number got ported to Airtel my balanced was not updated and the same time I have co-ordinate with the customer care executive he updated that you will received the balanced after 15 to 20 minute's of activation.But, to again I have call to the customer care executive and he update me that your old balanced will get lapse.Also the call was transfer to the Supervisor Mr. Anurag and he was not ready to accept that the wrong information was provide to me, instead of supporting me he was telling me that do u need my email id to raise the complaint.Is this type of service we are getting from Airtel.Alreaday I have connection with Airtel but never face any issue but if such a way to support the customers then I need to switch to some other service provider. The issue was not about money, it was about wrong information provided to me. Chetan Wairal Mob no: [protected]

Sir, My phone no is [protected] and account no is [protected].The speed for download from last one week is hardly 0.1 mpbs.pl look into and if this continous i would like to disconnect the services. Regards Shridhar contact no [protected]

My airtel India number suddenly stopped working.No incoming call, no outgoing calls.I was kept it alive by top up Rs 100 every 3months and even autoroam also activated.Still its not working now...Please may i know what s the reason for deactivation....

Sir,
I am your customer from last 3 years. Mr.Prashant who is the employee of your authorised representative advance enterprises indore have convert my no. [protected] from pre-paid to post paid and tell to mr it will active in 2 hours. But please note that my mobile is deactive since shuterday night.My total business on mobile and i am suffering so maney loss du to neglegencey of prashant and other.Till time my sim is unactive, so please see the matter and help me for active to mobile.

Thanks

Sudhesh jain
[protected]
Mail: [protected]@yahoo.Co.In
[protected]

Tel. No. 0522 4028569 A/c No. : 16153352 I had taken a Airtel Broadband connection on 24.1.10 with 1 Mbs Plan with 8 gb download limit for Rs. 599/- which was further enhanced to 2 Mbs and 10 gb download limit for an additional Rs. 100/- per month in mid 2011. Have been paying Rs. 787 p.m. till April 2014. Airtel through its advertisements highlighted “ALL its broadband plans have a minimum of 2 mbps connectivity. Have been getting just 512 kbps speed ever since and in June 2014 the company takes cognizance and changes my plan to 2 mbps with 7 gb limit and 649 p.m. charges and on pursuing change my plan to 10 gb data limit with 4 mbps plan and 649 per month payment. Providing me with 2 months of waiver only. But the company is very quiet on the 512 speed supplied since Dec 2010. Airtel says they downgraded my account to 512 kbps and 10 gb data limit without informing me or taking my consent. Even my bills did not exhibit and plan details whatsoever. It would be great if my case could be taken up with Airtel through your esteemed platform “Pehredar”. Regards J.S.Sethi 145/1/2 Chander Nagar, Alambagh, Lucknow-226 001 Mob: [protected]

hello sir/mam i am chilambarason, i bought airtel sim 2 days back near my home, i bought it with my brother proof his name is srinivasan, yesterday one of your customer care representative call me for conformation and activate the airtel sim yesterday it will work but today it will not in the activate state if i make call it will show that (not registered on network) i know that airtel is the most leading network that the way i bought that, so please kindly solve this quickly the mobile no is [protected]

I am customer of Airtel network from 8years and my number is [protected], am fed up of Airtel service now a days, No network in my area (Hosapalya 2nd main, 4th cross. Bommanahalli-560068) i always activate 3G data, and endup with low speed than 2G data and battery drain of my iPhone. I want it to be rectified ASAP. Orelse have to switch to other service provider.

My name is D sivakumar, on of the airtel user my mobile no is [protected], five rupees hasbeen deducted from my account on[protected] thats why i made a call to customercare some lady received my call, i asked for my money back.She told it is immpossible to back the money and she transfored the call to his fioor leader his name is venkatesh, When i was asked for loss of money he used the impolite and rude language.Here how much many is not important, this is the mtter of transperncy and howmuch quality of service they are providing.I request u sir to take proper action upon them

I had taken a 4g connection and they promised will get speed get around 8-10MBPS.but it is giving not more then 1-2MBPS and it is costly ...paying 2000+ for 40GB.And when I raised a complaint and have been informerd someone would contact with in 4 days.no one visited my house, and when I called customer care after10days they say the complaint closed they already visited and corrected the problem. Worst customer care...waste of money

Dear Sir, I am using Airtel from July 9th bearing mobile number [protected]. I have ported to Airtel from Vodafone with hope of better 3g services. From the day 1 I don't have proper network coverage and I raised complaints multiple times. It's been two months the issue is not yet resolved. I stay in 5th Cross, Chinnapanahalli, Marathalli, Bangalore. I am in such a helpless situation that I even can't port to any other promising service...