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Airtel Complaints & Reviews

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Updated: May 20, 2026
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K
KashyapManoj
from Delhi, Delhi
Sep 15, 2014
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Address: Ghaziabad, Uttar Pradesh

Dear Sir, I Manoj Kashyap having an Airtel DTH connection (connection no. [protected]) in the name of Shiv Kumar (my brother) since 2009, I am using it regularly. My complain pertains to validity on recharge of Rs. 2200 which I did on 26th Nov., 2013, according to the scheme which was available at that time 1 month additional will be granted on recharge for 11 month cost. But today when I confirmed it from customer executive they are saying that this plan is not activated at that time on my connection so I won’t be able to claim the additional 1 month benefit, Even after revision of prices they have used the full amount of Rs. 2200 for 10 months, I want to ask you when I did that recharge for requisite amount to avail the benefit of additional 1 month then now what is the issue with the scheme why airtel is not granting me the benefit of additional months.
Aug 13, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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    sunny4049
    from Delhi, Delhi
    Sep 15, 2014
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    Address: Gwalior, Madhya Pradesh

    I Santosh Singh Rathore, have a landline connection of Airtel. We are shifting to the new place and can not continue with the current landline connection. So, I am requesting you to disconnect my landline connection. The details of the phone number are: Ph. Number: [protected] Account Number: 10319023, Owner: Mahaveer Kushwah City: Gwalior (MP)
    Airtel customer support has been notified about the posted complaint.
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      Abhishek guru
      from Bengaluru, Karnataka
      Sep 14, 2014
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      Address: Bangalore, Karnataka

      Hi Team, This is to request escalation on my Internet running very slow for last 2 months .After logging several service request i still get Unavailable seconds, BER errors and noise on my line.Every time i ask/open a service request someone pops in with no knowledge of were the DP is terminated or how many spare pairs of 2-wire is available. I am sure there is a patching issue and no one is bothered enough to resolve the issue . Request you to kindly take this up on priority or terminate my connection so that i can move to some other service provider . I think after associated with you guys for 6years this kind of service is totally unacceptable .. After taking service for 16MB i end up getting 1 MB. My IP : 122.167.145.61 Gateway : 122.178.228.1 Please see the details for urself : Reply from 122.172.239.1: bytes=32 time=1110ms TTL=62 Reply from 122.172.239.1: bytes=32 time=2349ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1176ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1198ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=2145ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=953ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=1051ms TTL=62 Reply from 122.172.239.1: bytes=32 time=996ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1345ms TTL=62 Reply from 122.172.239.1: bytes=32 time=921ms TTL=62 Ping statistics for 122.172.239.1: Packets: Sent = 333, Received = 314, Lost = 19 (5% loss), Approximate round trip times in milli-seconds: Minimum = 667ms, Maximum = 3805ms, Average = 1480ms Control-C ^C C:\Users\IBM_ADMIN> Total ES: 673 0 Total SES: 5 0 Total UAS: 45 0 Hoping for an action and resolution, Thanks and Regards,
      Airtel customer support has been notified about the posted complaint.
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        sushenjaiswal2929
        Sep 14, 2014
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        Resolved

        Address: West Champaran, Bihar

        I am sushen kumar jaiswal, user of airtel no. [protected]. My sim regestration has failed without any prior notice to me and when i complaint about it in care they said that my number registration has failed because i have not rechaged my number since 6 months but i have frequenty rechaged my numer and 3 days my number registration failed i have recharged my number by 3g pack of Rs 449 . And then i called nodal officer of bihar(mr. Mohit) he wrote my complain (complaint no. [protected]) and it has been 20days and my problem has not been solved and i have not got any satisfactory reply from them.
        Aug 14, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Dear Mr. Jaiswal,

        This is with reference to your post dated 14 September 2014.

        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

        Look forward to hearing from you.


        Regards
        Rakesh Kumar
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          A
          Aniketrt Patil
          from Mumbai, Maharashtra
          Sep 14, 2014
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          Airtel - Airtel - Rs.154 this scheme is 1Gb but not rececive this no [protected] but was recharge done benefit not recovery Dear Sir/Madam, Please find the below detail for airtel prepaid sim No.[protected] Rs.154 this scheme is 1Gb but not rececive this no [protected] but was recharge done benefit not recovery please fast revert this mail. Name-Aniket Ujwal Patil Phone no.[protected]/[protected]...
          Aug 14, 2020
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
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            A
            akshayshukla
            from Gurgaon, Haryana
            Sep 14, 2014
            Resolved
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            Address: Gurgaon, Haryana

            Hello Team... Airtel consumer service worst, I dont know what to do. But last so many days i am facing this problem. Every time i recharged the mobile, Airtel company debited money from my account balance. I called coustomer service also .They are saying that i am using internet that why it is happaning.But that is no true. The team leader is not helping. in last 2 days i called 20 times nobody helps waste customer service management is there. Its really pathetic that a country's best provider is just faking its name with the worst service. i have even planned to fdile a case in consumer court... thanks and regards akshay shukla [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
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              A
              abhin33
              from Gurgaon, Haryana
              Sep 14, 2014
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              Address: Bangalore, Karnataka

              i bought airtel postpaid sim for 999 plan, std calling but it was activated with 3g plan ang got charged for 2 months for std calling. my bill should not be crossing 1200 but its more than 1600. even the team leader is not helping. in last 2 days i called 20 times nobody helps waste customer service management is there. kindly help me and waive off the std charges as it has to be in the plan. and customer care even cant follow any notes making also. its really pathetic that a country's best provider is just faking its name with the worst service. i have even planned to fdile a case in consumer court. i am really fed up of the so called best airtel. kindly help
              Aug 14, 2020
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
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                Prakhar133
                from Delhi, Delhi
                Sep 14, 2014
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                Address: Ghaziabad, Uttar Pradesh

                Airtel consumer service worst, my number got closed due to non usage and it was not even informed... And then I contacted airtel, after running for my number for more than one and half month, exchange of emails with their nodal officers till one and half months and was assured of reissue of number several times. Till last day they said executive will come to pick up documents and suddenly after almost two months they say number is not available. Because of airtel executives I ran from pillar to post and now...Will never avail airtel service in my life again...suggest not to go for airtel...
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Ammi Reddy Nallamilli
                  from Bengaluru, Karnataka
                  Sep 14, 2014
                  Resolved
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                  Resolved

                  sir I have got sms for Bill dated 06.09.2014 for Rs.305.46 on 08.09.2014. But so far I have not received detailed bill for the same through registered mail ID or hard copy through post. I have ported from IDEA to your network under CUG plan. Please do the needful at earliest. N Ammi Reddy [protected]
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Reddy,

                  This is with reference to your post dated 14 September 2014. We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                  Regards
                  Rakesh Kumar
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                    A
                    Ashvin Shrimali
                    from Mumbai, Maharashtra
                    Sep 14, 2014
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                    Address: Bhopal, Madhya Pradesh

                    We have landline number[protected], named quantam instruments & electronics, 154-i sector, govindpura industrial area, bhopal-462023.

                    We have suffered this landline number is not working since 1 year..Some times cables problem, some pipe line work problem, instrument junction box prolem...Etc..And airtel customer care also visit at near vishal mart, m.P. Nagar, bhopal..I loged complaint there since 10 days..But problem not resolved...Finally we conclude that we disconnet line and why we are paying money for not responsible company.

                    I so many times saying to airtel engineers for this number is a professinal number it's not a landline number...But doo not understand ur people.
                    Airtel customer support has been notified about the posted complaint.
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                      neil2983
                      from Mangalore, Karnataka
                      Sep 14, 2014
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                      Resolved

                      Address: Dakshina Kannada, Karnataka

                      I had asked airtel people repeatedly to change my current plan since about a week. Later I sent a complaint n they called me back and told to send the request via email, so I did. I called customer service once again last night and was told that the plan would change by 6AM. However it hasn't changed. My guess is that the employees r doing their work properly but Ur servers r not.?.. Since they say that the request has passed from the pending stage to the next stage... I don't understand wat the problem is.. but make sure they change my broadband plan soon coz at this rate a roadside chaiwala has better service than airtel.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
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                        Patnam Kandha
                        from Hyderabad, Telangana
                        Sep 14, 2014
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                        Dear customer service department, Iam unable to use my number from yesterday onwards so please let me know My sim status also iam unable to call to customer care number also. Below Iam mentioning the mobile number and name details. P. Gopala achary No :[protected]
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                          Neela Suresh
                          from Hyderabad, Telangana
                          Sep 14, 2014
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                          Address: Hyderabad, Andhra Pradesh

                          Sir, I am having airtel demo sim. My area agent not bothered to refill the demo sim. I am forced to approach other area distributors for refilling the same. You can see that, we are displaying airtel board with our shop. I request you to kindly look into the matter and do the needful at the earliest. Thanking you Neela Sridhar [protected] [protected] Area: BAIRAMAL GUDA Dist. Ranga reddy HYDERABAD 500070 TELANGANA state.
                          Airtel customer support has been notified about the posted complaint.
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                            sohail_boyin
                            from Bhopal, Madhya Pradesh
                            Sep 13, 2014
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                            Address: Bhopal, Madhya Pradesh

                            wel hi i am sohail ahmed and i applied for broadband connection two weeks before and still i diidnt get the connection because the technician( munna) are not providing the connection and i paid 500 for connections and no is lisening my words so kindly do some needful assumption or else i can launch a case on airtel because they are not refunding my money back


                            regarads
                            sohail ahmed


                            thaking u
                            Airtel customer support has been notified about the posted complaint.
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                              ravi.045
                              from Noida, Uttar Pradesh
                              Sep 13, 2014
                              Resolved
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                              Resolved

                              Hi! I applied for two connections from airtel on a corporate plan (one new connection [protected] and second via MNP [protected]). The address verification has been done, documents and everything are in order. The plan I applied for is 375 per month (rental) gives me 600 minutes (local STD), 150 local and 150 national SMS, CUG unlimited, 1GB 3G data per month. Recently I got a call from my dealer that airtel has withdrawn this plan. I emailed your team at [protected]@in.airtel.com and they said I need to perform tele verification by calling at 59059. I tried from my current number and it says the number doesn't have incoming call facility. I called up postpaid customer care and they said the order number for both numbers is yet to be generated. Once it is done the number will be activated. Can you please advise me if both numbers will be activated successfully and active shortly (by monday)? Can anyone call me at [protected] Thanks, Ravi
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Sep 13, 2014
                              Updated by ravi.045
                              You can email me at ravi.[protected]@live.com
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                                khetrapal
                                from Dumka, Jharkhand
                                Sep 13, 2014
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                                Address: Dhanbad, Jharkhand

                                Dear sir, I want to say that our relationship airtel outlet empolyee are not good. I switched in airtel from vodafone through porting but they are not helped me. Please contact me. Name - Akash Khetrapal Mo.no. - [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  shankar111ujj
                                  from Kasaragod, Kerala
                                  Sep 13, 2014
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                                  Address: Chennai, Tamil Nadu

                                  Hi Airtel team, My mobile was stolen at office yesterday. So please block my mobile as soon as possible. I'm also heading to nearest airtel service center but before that none should misuse my no, hence please block it as soon as possible Mobile no: [protected] Prepaid mobile last bill amount Rupees 508 Emergeny contact no : [protected]
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                                    ashutosh burman
                                    Sep 12, 2014
                                    Resolved
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                                    Resolved

                                    Address: West Singhbhum, Jharkhand

                                    Dear Sir, myself ashutosh burman, mobile number [protected]. on 11/09/2014 an illegal deduction of amount occur by airtel company, when i call customer care they said they refunded the money within half an hour.but they don't refunded the amount, when again i call they said that they were not going to refund any amount, when i ask to enquire the last call in which their executive has realise that it is created by mistake of company. Mr chandan Kumar senior executive of airtel replied rudely in an unhuman behaviour. Due to this problem whenever i kept my account balance above Rs 20 they illegely deduced it at any cost.Please help me in this regard and help me to get out of this problem by refunding the amount deduced. Thanks & Regards ASHUTOSH BURMAN [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Name of company/service: CONSUMER FORUM ... i would request you to kindly delete my complaint that i put on consumer forum since my
                                    Airtel customer support has been notified about the posted complaint.
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                                      panka9202
                                      from Bhopal, Madhya Pradesh
                                      Sep 12, 2014
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                                      Address: Jabalpur, Madhya Pradesh

                                      sep 2014 for weak broadband signal and almost nill net speed. my complaint no is 49668074. It was attended by a technitian who told that i made a false complaint. He insisted me to tell to customer care officer that my net connection is ok. he also told me to change the service provider. My problem is still as such.
                                      Airtel customer support has been notified about the posted complaint.
                                      Sep 12, 2014
                                      Updated by panka9202
                                      i lodged a complaint on sep 2014 for weak broadband signal and almost nill net speed. my complaint no is 49668074. It was attended by a technician who told that i made a false complaint. He insisted me to tell to customer care officer that my net connection is ok. he also told me to change the service provider. My problem is still as such.
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                                        Khushal Gupta
                                        from Solapur, Maharashtra
                                        Sep 12, 2014
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                                        Address: New Delhi, Delhi

                                        Dear sir, I took connection of airtel postpaid. with a plan of 299 on tentatively 24 july. after 15 days i received a bill amounted rs. 901 (apporox) for which i was not aware. it is not possible from my side to use such a huge amount in only 15days as i'm a student. i can forcast my expenses thats why i took airtel. Rs 250 has already being deposited as security in airtel and i do not support your false bill. you forfeit this amount, Almost 24 days has gone i didn't use this sim. COMPANY SHOULD UNDERSTAND HOW IT's FEASIBLE FROM MY PERSPECTIVE. i already requested you to deactivate this no. till the time you said my balance is 1200(approx) due. and today i got to know by my collegue as company called him for payment RS 1800(approx). i never expect such a enormous company can do this cheap thing. once again its my request to you sir, please deactivate this no. and send me the acknowledgement for no payment due or retrograde the bill amount again. sto calling my collegue for this. if you guys have any problem than please contact me on this [protected]. if the company continues to go beyond the ethics than i assure you that its consequences would certainly be harsh. details ... airtel no. [protected]. named khushal gupta post paid
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Mr. Gupta,

                                        This is with reference to your post dated 12 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
                                        Look forward to hearing from you.

                                        Regards
                                        Sandeep Kumar
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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