Airtel Complaints & Reviews

I Devendra Kumar Verma use airtel sim from 2007 no. [protected] prepaid. for the our sim transfer in post paid. I was submited all paper and full fill all formalities with Rs. 250/- deposit in 29.8.2014. but today 9.9.2014 no transfer in postpaid my sim .it is very bad work. I call to company but no response. Please tell me about this matter . Thanks & Regards Devendra

I am a airtel broadband user in Delhi. I have tried multiple times to purchase Airtel Inferno device, and have also submitted request on airtel customer service. However, i am yet to receive the device. Request you to provide me with Airtel Inferno device. I am reachable at [protected] and at ankitdas.[protected]@gmail.com

I recharged mob no [protected] on 07sep14 twice and on 08sep14 once. Only first one recharge was done but all three times recharge amount of Rs 55 for each was deducted.Transaction id are given below 1.[protected]successful) 2.[protected]amount deducted from account but recharge was not done. 3.[protected]amount deducted from account but recharge was not done0. please help to recover the extra money of which recharge I could not get.

I bought a duplicate sim for No. [protected] on 18th Aug 2014 from "Abi communications, DINDIGUL". The sim has not been activated, I contacted them after a week, they (ABI COMMUNICATIONS, DINDIGUL) said, We raised SR request for your number but the request has been rejected. So, they said we can give a try again. So, I bought a new duplicate sim again after a week, its the same response and suggested me to get to the NODAL OFFICE in Santhome, Chennai. So, I bought a new duplicate sim on 4th Sep 2014 in NODAL OFFICE, SANTHOME, CHENNAI, I again contacted them the NODAL OFFICE REPRESENTATIVE, they said it would get activated by 8th sep 2014 and the sim is not yet been activated and there's no response from them too. In between I contacted 121, Its too worst, they keep on disconnecting the calls after I explain the problem or else they give me a invalid reference Number, So, I couldn't reach your Nodal office by call too. Just give a response, whether I can get my number back or Airtel needs my number.
Its the worst response from AIRTEL. POOR SERVICE.
Just reply me that airtel needs back all the fancy numbers or can it resolve the problem?
PLEASE DON'T GIVE ME AN AUTOMATED EMAIL OR THE CALLBACK FOR EYEWASHING, BECAUSE I'M TIRED OF IT.

WORST CUSTOMER SERVICE.

If NODAL OFFICE IN CHENNAI CANT RESOLVE THE PROBLEM, WHY ITS CALLED NODAL OFFICE, ITS JUST A SHOWROOM WITH NO PROCESSING, ONLY TIMEPASSING WITH CUSTOMERS SHOWROOM IN AC.

Hi, I have purchased DTH services from Aitle last year and pay 3000 Rs for HD Set Top box and 3000 for 1 year HD package. After complete - 1 year - right now I am not affording HD package value and want to down grade my services - but Airtel telling me that he change the policy and must need to select HD package only. My Customer ID: [protected] When Airtel is sending offer to existing customer to change the Normal to HD set top box - why they are not alerting like this type of condition? Why I must need to select HD package only? Could you please ask to reason to set this type of mandatory policy setting? Thanks Dipesh

Reference is made to my call to Customer care at 13:24 on 08 Sep 14 asking reasons for the deduction of Rs 8/- each from my balance against the 2 failed calls made to SBI Toll Free number [protected] at 13:21 Hrs on 8 Sep 14. Your Customer Service Executive was very discourtesies and the call was abruptly cut before hearing the customer full. Two calls were made to the later known inactive Toll Free Numbers of State Bank Of India and it was not matured. No sooner call ended SMS text messages was sent informing about the last call charges as Rs 8/- each. When contacted Customer Care their response was lukewarm and call was ultimately cut off. Requesting hereby to check my last call details and rectify the error so that refund may be credited the account. Also please ensure your executives who attends the customers to hear the complaint in full as it takes lot of time to come to them and when they find it’s beyond his or her capacity they should direct the customer to their Supervisor or any right person.

I complaint airtel office for broadband frequently connection drop.The engineer come my home and say the problem with my modem he go. after i try 2 different modem there are same problem with internet. After i call airtel office no buddy can attend my call. Name-shashank jadon [protected]@gmail.com Mobile no- +91 [protected] ADDRESS-34 sarswati nagar, near university road

About 2 weeks back, I applied for port-ization of my reliance number [protected] from reliance to Air-tel ... The process was not completed, and there is no response, as I also paid Rs 100 for which no receipt was given ... I was given a new Air-tel SIM, which I am having but, later no action has been taken by the company and my number is yet to port-changed -- anup (v) (vishnu) bagla Thanking you and with all good respectful wishes ! Anup Bagla | Consultant | Scholar | Writer | Researcher Process & Environment, Energy & Sustainability Specialist | B.Tech (Chem), FIE-0178167, CE, AMD (EKS), PGDS/A, Scholar F&A (HRD-Creativity, human/social & sustainable development) | 91-[protected] | Skype id: budhijivi | https://mybizcard.co/anupv.bagla.556199

I bought new 2 SIM cards in the name of vijayalakshmi and Saraswathi before 10 days. But it is not active till now as on 08/09/2014. Why it is delayed. The no. Is [protected] and [protected] respectively. U just inform when u will activate it at the earliest. The person who sold informed me that the 1st no is activated but it is not. Ok

Hi, I have requested for postpaid to prepaid migration for my no. [protected] but till now my prepaid sim is not yet active. I have submitted all necessary documents on 3rd September 2014 and I have been told to wait for 72 hours but still my prepaid sim is not yet active. It’s a very old no. so I am facing lot of issue as its inactive and moreover i called several times in airtel customer care and visited the store twice but still there is no solution to the issue. Please resolve the issue at the earliest. Regards, Sumantra Chakraborty

I bought a 4g airtel connection (id: [protected]) some time back and after the initial few days, it stopped working properly...every time we called the customer care for help they asked me to reset and try again..anyway used this seamless connection for 7-8 months...Didn't have a choice since I had paid 2k for it...and even when it wasnt working they charged 1200 per month in my plan..lately it stopped working altogether...Also somebody from airtel changed the password so I couldnt log into it...even then they billed me for that month...not only that Airtel calls you and disturbs about 4-5 times a day to ask for payment...if you have a problem and try calling them there is hardly any response and you have to keep waiting on hold for somebody to answer. Anyway I reset my password and was still facing the same issue. The internet seemed to work better on laptops but on android devices and iPads it hardly ever worked. Later some Airtel employee said that the router had a technical issue (4-antennae one) but they would not replace it with the new one but I would have to buy the new one again with Rs. 1500.. With such horrendous service, I stopped paying the monthly bill because to be honest I DID NOT HAVE INTERNET since it wasnt working. They started to send guys to my place to collect the money and harass family members (what kind of a working person stays at home on a weekday afternoon? obviously these airtel guys have very little common sense). Now they call me incessantly everyday. I had asked them to stop my connection but they wouldnt even do that. Kept asking me to clear the bill (for internet I had not used). Anyway I have decided to clear the bill and stop the connection. Thats the only way to stop these guys from pestering me everyday. I am only writing this here to make people aware of the problems you are going to face if you take up the 4G airtel offer...their servers have technical flaws and you should not expect seamless internet connection no matter how much you pay. I have shifted to MTS and their service and connection is way better. I[censored] want a new internet connection DO NOT TAKE AIRTEL 4G. You will regret it trust me. The best I could do was warn others. Good Day.

Dear Sir, My mobile no. is [protected]. I have activated GPRS Rs 98/-, 2 GB Free plan per month on[protected]. I deactivated this plan on[protected]. As per the plan I have 2 GB o[censored]sage free, and my total usage for this 1 month period was less than 2 GB. But, they have charged amount for this usage when they have said earlier that its free. I also gave complaint 2 times, but they are not responding. So, i request to kindly do the needful. Regards U.Anil Kumar [protected]

Hi, I had made a online recharge for Rs. 200/- on 4th Sept 2014. But the transaction was not processed & got a message saying amount will be refunded within 4 days. Now its more than 4 days still no refund been made. When checked with customer care executive they have no answer except transaction done per system. Now I need my money or recharge for the amount. Kindly do the needful immediately.

Hi All,

I had a very bad expereince today with AIRTEL... I have recharged with 197 3G pack valid for 28days... I tried to watch a 40min video in youtube and suddenly I got a notice saying that 90% of data out of 1 GB got finished. I was shocked to see this. I tried calling calling customer care and 6ruppes of mine got wasted and they were not interested in helping the customer at alll...they were talking saying you downloaded 228 MB at so and so time, 238 MB so and so time... they were talking like puppets with a minimum accent of English. I lost money 200 rupees and now I am very DISCOURAGED TO USE AIRTEL 3G SERVICES ON MY FONE. I AM SCARED TO BROWSE ANY WEBSITE AS I AM NOT SURE ON WHAT BASIS THEY R TELLING 1 GB DATA GOT OVER IN JUST 5-6 HOURS. I AM SO SAD, I LOST MY MONEY.. AIRTEL ... U WILL COME DOWN.. :(

I have recently transferred my number post paid to paid number to pre paid. At that time from Airtel relation ship person told me pay RS.260 for to close my all existing bill amount and I have paid RS.500 but yet the balance amount not transferred. Please take this complaint and help me to transferred the balance amount to the same number. Name : karthikeyan A.S Mobile Number : [protected] Amount Paid : RS:500 Amount Paid Reference Number :[protected]

I have recharged the wrong mobile no - [protected] with transaction id (RM[protected]) on sept 4, 2014 with Rs 5000. we have doubt for this transaction id (RM[protected]) as this forwarded by this person ([protected]) I have informed this to Airtel EXpress concerned employees(Dusyant - [protected]) but he didn't took any action on this. Please credit Rs 5000 talk time to the requisite number[protected].

MY SELF MOHD.TANVEER KHAN WE HAD 5 AIRTEL CONNECTIONS IN OUR HOME...WE HAD ALSO COMPLAINT FOR NETWORK PROBLEM EARLIER MANY TIMES BUT TILL NOW THERE IS NO PROGRESS. OUR CELLULAR NO.- [protected], [protected], [protected], [protected], [protected]. PLEASE SORT OUT THIS PROBLEM OTHERWISE WE ALL HAVE TO PORT OUR NUMBERS TO VODAFONE. ITS GONE TOO MUCH THIS TIME.

i am using a airtel postpaid plan.i actually wanted to change my network and then i kept a porting request . after 3 hrs airtel customer care have called me and has discounted me by giving me a better postpaid plan at a cheaper rate which will be activated in 48 hrs . so i have resisted in changing to another network . but after some serious observation i have found that my plan was not changed after 3 days also. so airtel is trying to fool customers by luring customers about extra benefits. my mobile number is [protected]

My name is Rag ranjani have prepaid airtel number [protected] OF Bihar, and currently i am in roaming.I recieve a message on 30 august 2014 that dial *222*05# for free incoming. when i dial it shows at rs75 incoming on roming will be free for 30days.when i recharge i cant get the benifit. so refund or activate the pack.

Dear Sir/Madam, Please find the below detail for airtel prepaid sim No.[protected] Rs.154 this scheme is 1Gb but not rececive this no [protected] but was recharge done benefit not recovery please fast revert this mail. Name-Aniket Ujwal Patil Phone no.[protected]/[protected]