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Airtel Complaints & Reviews

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Updated: May 20, 2026
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S
Samit Kumar Laha
from Kolkata, West Bengal
Sep 11, 2014
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Address: Kolkata, West Bengal

Airtel DTH HD Purchased on 17/08/2014, ID no. [protected] . The problem is not getting audio sound . sometimes I cannot Control the volume with the remort .Once it is raised it cannot be controlled. I have lodged several complains but of no solution . Complain No. 39798037 dated 31/8/2014. My mobile number . [protected]. I need a solution Urgent.
Airtel customer support has been notified about the posted complaint.
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    Prashant11
    from Pune, Maharashtra
    Sep 11, 2014
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 000 has been made to Airtel PYMT-BIll today -11th sept @ 4.25 pm. 761622 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
    Aug 14, 2020
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Airtel - Fraud payment made using my Credit card to Aritel BILL Pymt. Request to stop and reverse out the same
    Hi, From my ICICI bank credit card, a fraud payment of Rs.4970 has been made to Airtel PYMT-BIll yesterday 6th-Dec @ 2:54 pm. 281669 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
    Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 070 has been made to Airtel PYMT-BIll today -11th sept @ 4.25 pm. 949419 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
    Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 070 has been made to Airtel PYMT-BIll today -23rd Dec @ 06:00 pm. 949419 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
    Fraudulent payment using my Icici Bank credit card No.[protected] of Rs.4900/. made to AIRTEL PYMT- BIL ON 13TH Apr.2016.The person called me over mobile posing himself Executive of Icici Bank and succeeded to grab sensitive information of my credit card, and payment was initiated.YOU are requested to look in to the matter and arrange to reverse the entry.For safer side I have I had blocked the card, for avoiding any future fraudulent Txns.
    With regards
    SHYAM GHATPANDE
    C-402 SATIN BRICK, NEAR BLUE BERRY SOCIETY
    KHARADI. PUNE (MAH) 411014, Mob.[protected],
    email.. [protected]@gmail.com
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      V
      vguntupa
      from Mumbai, Maharashtra
      Sep 11, 2014
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      HI Team, i am facing issues airtel.i have paid my amount through online and extra amount, but i am not received my extra amount . This is almost 10 months over, but still not resolved airtel small issue. Complaint No:57663297
      Aug 14, 2020
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Sep 22, 2014
      Updated by vguntupa
      We are not receiving any updates from airtel end. Where is your promise and commitment customer..
      <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
      Dear Vguntupa,

      This is with reference to your post dated 11 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

      Look forward to hearing from you.

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Sir,

      Iam Just downloaded my airtel app on play store &amp; it will activated bollywood news&amp; charged Amount of Rs. 35/-..

      pls refund amount as soon as.
      Dear air tel

      iam execs-sting customer airtel

      i book new connection broad band to u r airtel REP Mr.Suresh
      (ph : [protected] )
      at may 30. he promise next day i get connection.( in front of my house only
      airtel line is available he said )

      he collect money 1000 rs.
      he give one ref : TNPC 777191

      STILL DAY I NOT GOT ANY CONNECTION
      I MAKE CALL SO MANY TIME HE NOT PICK UP MY CALL - NO RESPONSE.
      KINDLY TAKE CARE THIS ISSUE
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        S
        skgupta_799
        from Bengaluru, Karnataka
        Sep 11, 2014
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        Address: Raipur, Chhattisgarh

        Dear sir, My mobile number is [protected] Name-Surendra Kumar Gupta .my previous balance was near about Rs 82/ and now it is showing Rs 32/ . i have called so many times of call center of airtel but no body is replied. They are saying we are seeing but i have not got any right answer. Please do needful Sir. Thanks & Regards Surendra Kumar Gupta .
        Airtel customer support has been notified about the posted complaint.
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          R
          rampuria
          from Bareilly, Uttar Pradesh
          Sep 11, 2014
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          SIR, I SATYANARAYAN [protected] TODAY Rs 19 DEDUCT FROM MY ACCOUNT. WHEN I CALLED CUSTOMER CARE I TALKED WITH MAHESH (SENIOR OFFICER) WHEN I ASKED REASON OF MY DEDUCTION HE GAVE ME UNRESPONCEBLE REPLY AND SAID SOME OTHER WORDS ...PLEASE RETURN MY RUPEES
          Airtel customer support has been notified about the posted complaint.
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            S
            sc-online
            from Chennai, Tamil Nadu
            Sep 11, 2014
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            Address: Bangalore, Karnataka

            Actually i am Sanjay From Bangalore. A Customer for Airtell Internet 3G Connection. I have a Problems o this Airtell 3G connection. Please Rectify my Problem as if we Check Data Use in Internet 3G Connection it is showing 908MB. If we Call to Airtell Customer Care Center and Ask them means Tehy will tell only 500 MB Some thing usage. I dont know weather which one i want to follow. Today on 11 Sept. 2014 Approx 3:00 to 3:30 I have Called Them and Asked about my Queries. But some thing Fraud Thing Going on in Airtell Please Check Behalf of Me. Cos Last 2 Months Back i have Paid 1900 rs for 3G Useage.
            Please
            Sanjay
            [protected]
            Bangalore.
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              C
              chitr63
              from Delhi, Delhi
              Sep 11, 2014
              Resolved
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              Resolved

              Address: Gautam Buddh Nagar, Uttar Pradesh

              Have been complaining since last week that the engineers who come to visit for complaints have been asking Rs 1500 and next engineer Rs 1200 for new wi-fi router when airtel has too provide and the wiring done is full of black tape joints which is non water proof and for the last two days even telephone is not working
              Aug 14, 2020
              Complaint marked as Resolved 
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                M
                muthu86
                from Chennai, Tamil Nadu
                Sep 11, 2014
                Resolved
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                Address: Chennai, Tamil Nadu

                I am using post paid no [protected] from airtel and using a data plan of 375(1GB 3G data free). My billing cycle period every month of 8th to next month 7th. Last month bill tariff was revised. I did not get any messages or mails about the revised tariff. As per my bill plan i have used only 1GB mobile data. Now my mobile bill was about Rs.1115. While conducting customer care they are giving useless answers. They told according to data flow rate they have charged. I dont know about data flow rates.But have consumed only 1GB. Airtel customer care officer Kavitha from santhome zone did not give any responses and careless. I want she has to apologize about this issue. If not giving proper answers i have to complaint this issue in court.
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Dear Muthu,

                This is with reference to your post dated 11 September 2014. We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  A
                  apuri1
                  Sep 11, 2014
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                  Address: Gurgaon, Haryana

                  Bill for my airtel number[protected] used to be generated around... . However, since the last 2-3months it was not being generated on time. I contacted Airtel customer care in this regard a number of times (reference number s... dt...) for resolving this issue. However, even after repeated complaints nothing was done. Now today I have received a message that I should pay the bill amounting to Rs.within one week to keep the services on my number continue. I have been not given any detailed summary of the bill. I am surprised at the level of callousness of you people. While my repeated complaints regarding my bill not being generated have fallen on deaf ears, on the contrary, I am being sent such a message as if it is my fault that the bill has not been paid. I hereby ask you to disconnect my number with immediate effect. I am just not interested in availing telecom service from a provider to whom I have paid all my bills on time and even requested for generation of bills on time and yet the service provider has the audacity to send me such a message. Before I pay the bill, I should be sent the complete bill mentioning the period for which it pertains to, with complete itemised details like call details, Internet usage etc. Only then I would deem fit to pay the bill. I may also be apprised about action taken on my repeated complaints on your customer care regarding non generation of my bill, complaint numbers for which I have given in the first para. Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More >
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    vikrantdive
                    from Nagpur, Maharashtra
                    Sep 11, 2014
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                    Address: Nagpur, Maharashtra

                    This is to inform you that I had opted that for plan where I was to be charged 10 paisa per call for airtel to airtel call but I have Observe that you are billing me at the rate of 30 Paisa per call for airtel to airtel .Kindly look into the matter & settle my rate for 10 paisa per call for airtel to airtel .
                    Airtel customer support has been notified about the posted complaint.
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                      praveengoel
                      from Bengaluru, Karnataka
                      Sep 10, 2014
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                      Address: New Delhi, Delhi

                      Dear sir our Internet Mb is itself deducting very lastly we comlaint about it on 198 but they didn't took any action i request you to please see to it registered name : sanjay goel internet no. [protected] contact no. : [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Shetty J S
                        from Mumbai, Maharashtra
                        Sep 10, 2014
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                        Resolved

                        a man named chirag/mahesh has messaged me some special no.s which end with 1888 and then i selected a no. which is [protected] . so he sent an excutive to my house to collect id proof and he took money for the sim card that is 300 rs and gave us the sim then he said that it will be activated in 48 hrs soon we found out that the card has been registered in some other persons name ( when we call on the no. purchased sombedy picks up the call) now when we ask him to return the money he refuses and gives us excuses to come here and there . please help us get our money back . (no . of chirag [protected]/[protected]Attachments areaPreview attachment img018.jpg
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
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                          sabari selvaraj
                          from Mumbai, Maharashtra
                          Sep 10, 2014
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                          Resolved

                          Address: Erode, Tamil Nadu

                          I'm used Airtel Broadband [protected]. I give the cancellation Request through airtel customer care. They said you bill amont will be cancelled when you change the sim postpaid in to prepaid and they give the reference number for that. The reference number is 56503084. I went to local airtel service center to change the connection in to prepaid but they wont accept that and each and every month they raised the bill for that unused data card. Kindly reject the service and cancel the bill amount. For any queries contact me [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
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                            vishal.balaji
                            from Bengaluru, Karnataka
                            Sep 10, 2014
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                            Address: Pune, Maharashtra

                            I was using a 3G Airtel dongle for approx 2 years. i lost the dongle. Called up customer care and asked them to block the services from the same number. I was confirmed as well regarding services being stopped. But still per month bills are being generated for the same number and i am asked to pay the same. DONGLE NO [protected] DATE OF BILL PAYMENT 27TH JULY.
                            Airtel customer support has been notified about the posted complaint.
                            Sep 11, 2014
                            Updated by vishal.balaji
                            Worst part is Airtel is accepting that they had got the call from me to barred the services. But still the number is in active status..
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                              gaurav5529
                              from Kishanganj, West Bengal
                              Sep 10, 2014
                              Resolved
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                              Resolved

                              Address: Bhopal, Madhya Pradesh

                              NAME- AMAN DEEP MOBILE NO.- [protected] Sir I have already paid RS.4400 For installation of broadband connection on 1st september only... But still they have not installed the connection... Nd they r not even receiving my calls nd even if they r receiving they r not replying properly nd they are just giving fake reasons... If installation was not possible at my place then they would have told earlier only nd they would have not taken the money... At the time of taking money they said that they will install the connetion within 3 days only but it's already 10 days passed nd still they have not installed... Sir atleast they should value their Customers... We are really very dissatisfied with this... Sir plz help us... Sir plz reply soon... Nd treat it urgent...
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
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                                Bigdane.rohit
                                from Puttur, Karnataka
                                Sep 10, 2014
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                                Address: Bangalore, Karnataka

                                There is a huge network issue at both my office and home after registering Complaints soo many time no 1 has the time out at airtel to revert back at all When asked to customer care executive about this issue he/she said sir please change Of to some other network provider airtel cant help u by any means.
                                Airtel customer support has been notified about the posted complaint.
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                                  NAREN2003
                                  from Thiruvananthapuram, Kerala
                                  Sep 10, 2014
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                                  Address: Bangalore, Karnataka

                                  MY MOBILE NO. [protected]. AN AMOUNT OF RS. 135/= WAS DEDUCTED FROM BALANCE ON 08/09/2014 WITHOUT MY CONSENT. WHEN I AM TRYING TO CONTACT CUSTOMER CARE THROUGH 121, THE PHONE IS NOT REACHABLE. KINDLY REVERSE THE AMOUNT OF RS. 135/= TO MY ACCOUNT
                                  Airtel customer support has been notified about the posted complaint.
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                                    roonwalsuzuki
                                    from Chennai, Tamil Nadu
                                    Sep 10, 2014
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                                    Address: Chennai, Tamil Nadu

                                    without any approval from the customer they have changed our plan and started over charging us and when we register the complain with cal centre they have de activated our number inspite of no outstanding. brand airtel is providing worst service since they do not have healthy competition from Bsnl. Trai should take action against such companies which are providing un necessary trouble to the customers.
                                    Airtel customer support has been notified about the posted complaint.
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                                      renjithmanu
                                      from Angamali, Kerala
                                      Sep 10, 2014
                                      Resolved
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                                      Resolved

                                      Address: Alappuzha, Kerala

                                      Renjith R Haripad, Alappuzha Kerala renjithmanu.[protected]@gmail.com [protected] SUB: ISSUE ABOUT AN EASY RECHARGE MAULPRACTICE Sir I made an easy recharge of amounted Rs. 251/- on at 07/09/2014. It’s a recharge through I got 2GB data for 60 days, but on 09/09/2014 it’s banned. When I made a telephonic conversation I got information that this all due to the reversing request by the retailer. But when I reach there I knew it’s a mistake from the Airtel authority. To solve this issue I contacted several times with the customer care section of airtel, but they were misleading me and don’t give any proper solution to solve this issue. Also I’m contacted with the nearest airtel outlet (Dreams Communication, OPP: MSM college, Kayamkulam) due to the reference of the Airtel customer care executive, yet I didn’t got any solution because they don’t have any service to solve this. The reference id are related this query are numbered below. 1. Trans Id [protected] (07/09/2014 at 12:24 PM) 2. Ref. No. CBDMO[protected] (09/09/2014 at 3:39 PM) 3. Ref. No. CCOPB[protected] (09/09/2014 at 4:15 PM) 4. Ref. No. CBNRD[protected] (09/09/2014 at 10.50 PM) 5. Ref. No. RMOAC[protected] (09/09/2014 at 10:51 PM) 6. Ref. No. RCRCB[protected] (10/09/2014 at 11:12 AM) 7. Ref. No. CBNRD[protected] (10/09/2014 at 2:17 PM)
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
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                                        Manisha Jayna
                                        from Gurgaon, Haryana
                                        Sep 10, 2014
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        I have an ip tv connection on my no. 40167100, with internet connection. 5 days back my IP TV stopped working. When I put in a complaint, someone from Airtel did come to check. After one hour of trying they said that our connection has been discontinued. Though we have not done so. Then they told us that we must call the costumer care at Airtel to reconnect. On calling the customer care they say that their computer shows that the ip TV was never disconnected, so they can't take the complaint. Now there is no way that we can get this right. And our IP TV is still not connected and we can't even put in a complaint. Our internet is working though. Please help me sort out this problem
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
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