Airtel Complaints & Reviews

MAINE APNA SIM JISKA MOBILE NO [protected] HAI POST PAID KARAYA THA PAR BILL ADHIK AAJANE KE KARAN MAINE BILL SAMJHAUTE KARKE 6000 KA BILL 4000 PAR IS SART PAR SMJHAUTA HUA KI HUMARA MOB NO-[protected] KO PREPAID KARDENGE PAR UNHONE BILL JAMA HONE KE BAD MERE SATH GALAT BHASHA KA PRAYOG KIYA AUR MERA MOB NO [protected] PREPAID NAHI KIYA .

Dear sir so many time we are compliant to your customer care but still they are not sending us the bill, either they have to send by post till today we have not received a single bill to our modem our no. is [protected] and our mail Id is [protected]@gmail.com with regards for dmslkms

Dear sir I have been receiving unwanted (Adult) messages from AT-NDAROT. I have contacted to customer care and they are saying that I have subscribed these from any website. But I have not subscribed my number to any kind of these website. Please stop such messages. Or I have to deactivate my connection. My no. is [protected].. Kindly do the needful at the earliest

Airtel mobile network is not available from[protected] onwards. my mobile number is [protected]. my house is located at kombara near to aluva. kindly consider the complaint. we are already planning to migrate to any other mobile service provider.

i am sumit prakash from moradabad u.p 200441. my airtel number is [protected] .then my request is that plz send my call detail of month august 2014 on my email id [protected]@gmail.com . plz send my call detail fastly.. thanging you

i got my phone recharged with rs 80(topup) on 01.10.2014.Balance on that day was rs79.I use airtel number for local calls.Now today my account shows balance only rs 37.1.My taxn id was 35783.Would you kindly let me know how the balance has reduced from 79 to 37.1.During the period extending from 1st oct to 6th october i have used the phone sparingly.If i dont get the satisfactory answer i would prefer to throw this airtel sim in garbage.

Reqested for a connection and collected the amount of rs.850/-on May 2014, after no connection was given, & no payment was returned, more than 4 months over made several complaints all vain. Cmplaint no[protected], when contacted not getting proper reply Complaint no.[protected], made more than 2weeks noreply so far.

I had called Airtel customer support in July 2014 to request a change of my postpaid bill plan from myplan_299 to myplan_199 on my number [protected]. The service executive took my request and said that the next bill will be based on my new plan. However the latest bill generated (aug-sep) still has myplan_299 on it.

I have paid average of 1000 rs. from last four months. With feeling o[censored]nsatisfactorily i end up with convert my no from postpaid to prepaid. During my last bill they gave me Rs.187 usage of 20th Sept. 2014 to 24th Sept. 2014 which is unjustified as per me. When i inquire same on air tel customer care center they didn't respond well & ended it is company policy. which is not acceptable to me. Even after payment of my last bill when i asked for NOC for my no. so that i should have proof that i have no outstanding for postpaid number they again said about their policy. I didn't understand what kind of policy airtel have. which is against the customers. I am very much disappointed by air tel service this time. Regards, Bhanu jain

Sir my mobile no [protected] name-k.saravanakumar I top up recharge done by online on 4.10.14 for 100 rs and I got msg by 121 txation Id no 855131i top up by my debit card 100rs taken by bharathi air tel I got msg from my bank so I request pls top up for my number

My Airtel Mobile No. [protected] I had went at airtel store chinchwad Pune to block my sim card on dated 18/09/2014 given complaint and complaint no. 58110539. After this all thing I received new bill. Why????? Please give me feedback on following Mobile No. [protected]

Airtel recharge unsuccessful amount deducted I tried to recharge of 200rs twice on my airtel mobile[protected](registered with hassan masood kidwai)on Friday 3rd october 2014 3:30 pm. Each time amount was ddeducted(as400rs) and recharges were unsuccessful so I want airtel to return my money

I am facing problem with my digital, signal are not coming properly. It never worked actually and its expensive also. I called customer care and the response is very irritating. They are not even listening to me and not talking properly. And after some time they start saying voice is not coming, while I can here them properly. I am using Airtel post paid also, if they are not able to here me, its the problem with your network also.

I have requested for shifting of connection on Sept 1st. Today is Oct 4th Still now they didnt give the connection everytime, engineers are coming they are 8th standard passed out guys. They dont know what is happening. They only know connect the wires. But Airtel is calling them engineers. They dont know how to move also. Everyday they will tell you that today they will close the deal something like that. But nothing will happened everyday. Please dont go with them they are big cheaters.. Customer care representatives are very poor. They don't know reginal language or English Please dont go with them . You will sturggle a lot.

I have no Dth connection since 3rd October. I had raised a complaint with AIRTEL customer care on Thursday and till date my complaint is pepending.repeated calls to the customer service they give a false assurance that they are working on it and the engineer would be calling soon

I've been an customer of Airtel for about 6 years now. I recently booked Xiaomi Redmi 1s from Flipkart and since this phone has 3g connectivity i was in need of a new sim card which can handle 3g frequencies. I got myself a 1gb 3g internet pack and guess what i get 5-10kbps speed. I go to their local Airtel store and they blame my brand new phone saying "its faulty". I was a fool to believe them inspite other Sim cards worked perfectly fine, i asked Flipkart for a replacement of the product as they've 30 day return policy. After i received the new phone i insert the sim card with a ray of hope that internet will work properly, this time its even worse, it won't even connect to the Internet. I go to their Main office in Bangalore, Talk to them and they've only one option "Change Sim Cards" I pay 50rs again for a new sim card hoping the issue will be resolved. To add up to my disappointment the story repeats. Their customer service people are rude. All i told them was" I used Docomo for 3g and it worked perfectly fine but Airtel isn't, what might be the problem?" I don't understand how this is comparing the two service providers. And i clearly told them i Use Mi Redmi 1s and i receive the settings for Mi3. I'm not sure if they've the same settings. I've the scrrenshots of every message i've recevied and all the sim cards. In the picture i've attached you can see that internet is not connected even though Data connection is enabled. I'm hoping this issue can be resolved ASAP.

To the Manager, I was having an internet package in my mobile with validity till 8th oct.2 days before I loaded my prepaid mobile for call with 200Rs.I didn't make any major call.Today when I was trying to make call getting information no enough balance.I am sure that my internet usage during last 2-3 days were no or very less.Not sure on waht basis the big amount is getting deducted in airtel.It looks like irrespective of validity internet package stops from 1st of the month.Why? Customer support is too pathetic and not even checks the data usage.Please look in to it. Rajeev, [protected]

My name is Abhijeet Shinde. I own two Airtel numbers both postpaid, one from MP circle and one from Mumbai circle. On 9th July, 2014, I had called Airtel Customer Care Centre (121), to ask them to change the plans on my "Mumbai" circle airtel number. Apparently they changed the plans of "MP" circle number. I received the conformation of the same and immediately I called them back to tell the mistake and also to rectify the same i. e., to change the "MP" circle number back to its original plan and also to append the said change to "Mumbai" number instead. Airtel changed my Mumbai number to the new desired plan but did not revert the incorrectly imparted plans on "MP" circle number. Post that, I had no means to actually come to know that I am being charged at a different tariff and thus, I continued my routine usage. Only upon receiving the bill for the month of July I realised that the "MP" circle number is being charged at different tariff and that it is incorrectly heightening the bill. I have then approached Airtel again on Customer Care and informed them regarding the same and also requested them to rectify it as soon as possible. Once again, I was supposed to believe upon their promises that the issue will be taken care of and as asked by them I continued my usage "Tension-Free". The same incident repeated when I received the bill for Aug'14 and I once again contacted them to rectify the issue. This time I asked them to provide me call records for all my previous contacts with Customer Care post 9th July. I was denied the same (Although it comes under RTI and a separate request would be filed by me for possession of the same). When I approached Airtel Customer Care yet again on 27th Sept, I was promised special and exclusive attention on the matter and was requested direly "NOT TO CALL AGAIN". As it is they call it the "PLATINUM" care unit, I refrained myself from going out of the way. Post that I have not received a call till today. Today morning I have called Airtel once again to connect me to higher authorities in view of the inability of the ground staff to rectify my grievance. Upon tremendous amount of requests (for contact details of a competent authority and also for the possession of the call records) I was extended two numbers both of which are inoperative on Saturday and Sunday (Apparently they are Escalation desks). I was again denied the call records. I have now paid following amount under incorrect tariff plans for my number ([protected]) Rs. 2172/- for the month of Aug Rs. 1786/- for the month of Jul Now Airtel had billed me Rs. 3084 for the month of Sept. Following are the details of calls between me and Airtel Customer Care. (as provided by airtel) Date Name of Attendant/Executive 9th Jul Reena Boi 10th Jul Seema Rajput 29th Aug Navin 27th Sep Pankaj Singh 4th Oct Narendra 4th Oct Raviraj Beyond all this, Airtel also extended me the service of caller tunes, without my consent or approval. The caller tune had very deterent words like "Mr. Abhijeet ek Pratishtheet vyakti hai.. Inka samay mehetwapurna hai". I work at a rural to semiurban place where I happen to interact with nearly 67 dealers on almost daily basis and all of them are highly sensitive to such a repellent message on my phone. My image has taken a considerable damage due to this provision by airtel and it will take several months before I can win the trust of my dealers back and have a smooth professional relationship with each one of them. If not repelled, dealers have taken it as my stupidity and immaturity, again causing me immense amount of pain and disbelief in myself. I have a feeling o[censored]tter disregard and complete dissatisfaction about this company. For last two and a half months, I feel harassed by Airtel, not just for money but also for individual profiling towards minimalistic treatment. I have given Airtel ample of opportunities to rectify these issues and in no possible way can this message/complaint be treated as being an over-reaction. With all the problems on the head, I am also unable to port my number to other service providers. I am hopeful the consumer forum will have a solution to my grievance. regards

Sir, I received a promotional call from Airtel regarding postpaid mobile connections sometimes around 26.09.14 to which I asked for porting of my pre-paid connection of Vodafone to post-paid connection of Airtel.In response, I received call from Mr. Ashish( mob.no.[protected]) on 27.09.14. One person with Airtel logo bearing shirt visited my residence on 27.09.14, filled airtel plan form, charged Rs.250/- towards activation charges, issued receipt no. 96477and delivered a blank sim no.[protected].He asked me to send SMS to 1900 reading PORT [protected] which I did. I received Unique Porting Code VE637788 promptly.On 28.09.14, address verification was done.There after, somebody came and handed over another sim card telling me that prevoous sim was wrongly given. Since above date, status of my mob. no.is not known. I made several calls to Mr. Ashish from my another airtel no. [protected] for knowing the status. Every time he assures me of reverting to me on my above no. but forgets. Incidentally, I called customer care of VODAFONE today. She told me to ask Airtel customer care to contact her. I in turn requested Mr. Ashish to contact Vodafone customer care. May I also tell you that Vodafone sim is still active. I bothered you to please intervene and set the things resolved immediately. A K SEN

To the Manager, Every time I have called the customer care I have had the worst experience. But this time was the most horrible time. I called at 3:40 pm to complaint against the connectivity problem I had and she said that it is not a problem from our end and simply disconnected the call. Please don't come back to me saying that the call was disconnected on its own as I have heard it enough. She disconnected it and I am sure about it. Her name was sujata as far as I remember. my details are: Aashnee Kamboj [protected]