I done recharge of 6th September after received a message and message is "for you! Rs198=2GB 2G Unlimited data for 28 days on airtel. But I got 1.2 GB then i called 198 costumer care and i told my problem ...he said to me, after a hour all remaining benefit transfer in ur number... but not responding after 3-4 day then i call back in 198 ...then i shocked because all customer care said to me sorry sir, no any type of benefit on your number... then i requested to him for complain but all of costumer care no taken my complain.and just disconnect my phone.
Complaint marked as Resolved sir my number is 9163643252 ... i call on 198 upto 5- 6 times..but everyone said to me tranfer ur call to my senior.. and one of them said to me, sir i transfer 67 rupees in ur account but i told him, according to infomation plz return my net balance then not responding and disconnect my phone...
Recharge description:- 11:18AM, MRP: Rs 198.00 And TransID 55131355.
Airtel customer support has been notified about the posted complaint.
I am Yogesh from Hyderabad. I recharged my mobile no [protected] on 27.09.2014 around 10.30 am for 2G 2GB Internet data of 199 Rs. First I checked on its website www.airtel.in in quick recharge option their they mentioned that recharge by 199 Rs. For 2GB 2G internet data. then I recharge Rs. 199 my mobile no through axis bank website but after recharging I received 25000 local airtel seconds instead of 2GB 2G internet data after calling to airtel customer care I told them everything but they are not ready to refund my amount either they have to give me 2GB 2G internet data as they mention on their website or they have to refund my amount.
Regards,
Yogesh
[protected]