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Airtel Complaints & Reviews

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Updated: Apr 17, 2026
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V
VPBala
Sep 12, 2014
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Address: Chennai, Tamil Nadu

I want to change my another number [protected] from post paid to prepaid, I went to Airtel Adyar branch, Chennai. changed with new prepaid SIM, paid the last postpaid billed amt 460/- and they said it will active with in 3 days, Try with 59059, later there is no activation, they called me back few days later and told me still some amt is in pending, pay that one too. I asked the detailed bill and send me to my e-mail or send my periodic monthly bill, I will review 7 pay the pending amt, But still I didn't get the email bill and unable to activate this number. Kindly help
Aug 14, 2020
Complaint marked as Resolved 
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    packiadhas
    from Delhi, Delhi
    Sep 11, 2014
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    Address: Chennai, Tamil Nadu

    Yesterday I was unable to generate the bill for the recharge I did for Rs. 200/-. This has to be produced in my office. The receipt I received through my email also was not ok. Kindly regenerate and send to my email id i.e [protected]@yahoo.com Mobile No. [protected] Thanks,
    Aug 14, 2020
    Complaint marked as Resolved 
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      Shrikant Varma
      from Chennai, Tamil Nadu
      Sep 11, 2014
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      Address: Mumbai City, Maharashtra

      I received a call from the umber [protected] on my airtel number in the morning and i was travelling so picked up the call by mistake he was asking me that my number got lucky draw from KBC and all. He was talking very badly and asking me my details. Pls block that number. Pls resolve this issue. My airtel number is [protected] my name is Shrikant Varma.
      Airtel customer support has been notified about the posted complaint.
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        Manjunath N Papu
        from Mumbai, Maharashtra
        Sep 11, 2014
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        Respected Sir/Madam I am Mr.Manjunath N working as a Principal In Om Public School Ranebennur I am using Airtell SIM since from Long years but yesterday evening I lost my mobile Lava iris 504 Q+ which is having an EMEI-1 No: [protected] EMEI-2 No :[protected] with the serial No:1504QP814C0011649 in this mobile i am using Air tell SIM card No [protected] please block the SIM card and track my phone and help me Thanking You
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          jagadish kancherla
          Sep 11, 2014
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          Address: Hyderabad, Andhra Pradesh

          Hello Airtel Team, I have a 3G data card and I have moved out of India, so I wanted to disconnect/deactivate it. I have been trying to deactivate it from past 1 Week. I called your customer care numbers lots of times. I sent emails, But no one has taken the deactivation request. I had sent an email yesterday and it says we will response in 24 hrs but no one has responded yet. I am not sure whom to contact now as I have tried through all the channels. Deactivation is getting delayed without any of my faults and then extra money will be charged to me. Could you help me with this. I am really tired of calling airtel customer care number. My Airtel Number is :[protected] Thank You, Jagadish
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Kancherla,

          This is with reference to your post dated 11 September 2014.

          We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

          We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

          Look forward to hearing from you.


          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            san_set
            from Chennai, Tamil Nadu
            Sep 11, 2014
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            Address: New Delhi, Delhi

            This is to inform that Airtel customer service is horrible. I got my mobile 3G service recharged but my 3G was not functioning. I called up Airtel customer service several times to help resolve my problem but every time I was told that the issue would be solved within 24-48 hrs. Still the 3G service is not working. Customer experience at Airtel is becoming worse day by day. Also when we call up their customer care, they keep us waiting for several minutes. Inspite of spending money I haven't got a useful service. At the end although I am using bad language but I would like to mention that Airtel service "sucks" !!! Airtel kindly improve your service else you'll be out of the market...
            Aug 14, 2020
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
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              saumyagaur
              from Hyderabad, Telangana
              Sep 11, 2014
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              Address: New Delhi, Delhi

              Ms Garima, at Mayur Vihar, delhi outlet ASSURED me that my number will be activated by 8-9 pm today. I had bought it yesterday afternoon and was categrically told it will activate in 24 hours. after following up, i was told some technical issue so will activate by 8 pm. till now not activates. i had taken it on this very condition as i have to travel in 4 hours and needed this no. this is pathetic customer service. i feel helpless at this hour, with no activated no. to carry in journey due in 4hr. Complete harassment and misguidance and unethical business. Regards
              Airtel customer support has been notified about the posted complaint.
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                Sushil Kumar Bansal
                from Noida, Uttar Pradesh
                Sep 11, 2014
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                Address: New Delhi, Delhi

                DEAR SIR, I HAVE A AIRTEL MOBILE NO.[protected] SINCE 2011. NOW I HAVE PURCHASED MATROLA NEW MOBILE AND CHANGED MY SIM IN THAT MOBILE ON 4TH SEPT.2014 .THE AIRTEL COMPANY HAS DEDUCTED IN MY UNBILL BALANCE RS.35/- WHICH NI HAVE NEVER SEND ANY REQUEST OR SMS .SO YOU ARE REQUESTED TO WAIVER THE WRONG CHARGES OF INTERNET IN MY UNBILL A/C IMMIDIATELY .OTHERWISE I WILL CLOSED MY ALL MY FAMILY AIRTEL 8 NUMBERS. MOROVER, I HAVE INTERNET IN MY LAOPTOP OF INTERANET COMPANY THEREFORE, I NEED NOT ANY INTERNET CONNECTION OF AIRTEL ETC YOU ARE AGAIN ADVISED TO WAVED OFF THE ABOVESAID AMOUNT. SUSHIL KUMAR BANSAL MOB.[protected]
                Airtel customer support has been notified about the posted complaint.
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                  ASR.TPT
                  from Tirupati, Andhra Pradesh
                  Sep 11, 2014
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                  Address: Chittoor, Andhra Pradesh

                  I have got Airtel DTH Connection vide ID No.[protected], 3years back and renewed regularly. It is renewed upto 22 Oct 2014. My set of box getting some technical problem by which TV screen get off for every 10 to 15 minuts sometimes for every 5 minuts it repeats and come back with Airtel DTH home channel and every time I want to change my previous required channel. I reported to Airtel DTH service center on line on 1-9-2014 and 6-9-2014 about my problem and they accepted accordingly & given a reply that their staff will come and rectify my problem shortly. I requested them to send a technician who can replace a set of box, which I got from my son who changed to an another DTH service and the same Airtel set of box is in working condition. a I added to replace it and get activated according to their DTH services. 12 days have been passed away but no response from them. Kindly take necessary steps and solve my problem at the earliest...customer.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Hope it will be resolved at an date.
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                    S
                    Sunny4141
                    from Delhi, Delhi
                    Sep 11, 2014
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                    Address: Pune, Maharashtra

                    Hi, I have ported my Airtel number to Vodafone recently. The final payment of Airtel bill i paid before the due date. Number: [protected] E-Receipt No.[protected] Airtel Account ID: [protected] Due date: 08-Sep-2014 Paid date: 05-Sep-2014 Situation - Today (11-Sep-14) i got a call from [protected] and that lady forced me to pay the bill. I told her could you please check the record because i paid it before due date. But she said "NO" you have to pay it. Then I called to customer care [protected] and checked with them and they said there is "NO DUES", you already paid your full and final payment. Then i called on that [protected] number but its switched off till now. It seems Airtel doesn't care on fake calls. Kindly look into this matter and keep me posted on this please. Regards, Sunil [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
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                      shivya
                      from Delhi, Delhi
                      Sep 11, 2014
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                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      Dear sir, Kindly inform you that I had received a call from Airtel executive from Airtel company & his name is Rahul .He told me about RS 399 Plan the detail of the plan is: a)525 STD Minute's FREE B)200 LOCALMinute's FREE c)500 MB DOWNLOADING FREE d)ROAMING FREE e) INTRNET SURFING & BROWSING UNLIMITED & FREE f)STD CALL CHARGES 40PAISAI G)LOCAL CALL 30PAISAI (REGARDING THIS PLAN I TOLD HIM TO SEND ME THE PLAN DETAIL IN SMS HE DIDN'T SEND ME & WHEN I CALLING HIM HE SAY'S SIR MAINAI TO TEEN BAR BAIJA HE IS TELLING ALIE THE AIRTEL EXECUTIVE TRY TO MAKE A FOOL REASON & THEY THINK AB TO PLAN BAICH DIYA MUJHAI TO MERA INSENTIVE MIL JAYAI GA, THEY THINK ONLY FOR THEIR INCENTIVE NOT ABOUT CUSTOMER BIG SAMEFULL EFFORT GIVEN BY AIRTEL EMPLOY) after getting information of all this plan I told him ok give me this plan & same day he send the field executive for this plan, the executive came & I told him about the plan he told me that I don't know only the rahul knows about the plan I said ok, he told me sir that you have to give me the 250rs & some lock no to change the network from vodafone to airtel & I gaved him from my side every thing I done. After one or two days I received a call that sir you have to clear the bill of vadafone of Rs 2207 then we will change your number I said ok & same day I had clear the number & I informed the executive in this number ([protected]) from 26/8/2014 to till now I am facing the problem. From same kind of attitude given by the vodafone that's why I tried to change the number now same thing happening with me in airtel. As per discussion with airtel Executive Rahul that after clearing the bill of vodafone the new bill will be raise by airtel company as per new plan but still I am using the vodafone network but now I am not going to pay the bill because airtel employ is responsible by his lazy ness work & every day i called them they talk like this with each other & say( ABAI USI KA CAL A GAYA YAR DIMAG CHAT RAHA HAI) is this the way to treat the customer now were we will go we are paying the money, then they all are getting the big & fat salary but no humanity in them that how much problem we are facing (money problem, time problem) i am sorry airtel is the same company & if this kind of treatment we are getting then i will say other customer please do take airtel plan reason they do the delay in work & in incentive they give big amount of dis respect with plan (I WILL COMPAINT THIS ABOUT IN CONSUMER FORUM/COURT) Warm Regards Shashi Shekhar +91-[protected] we will
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                        rvkumar786143
                        from Mumbai, Maharashtra
                        Sep 11, 2014
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                        Resolved

                        Address: Karnal, Haryana

                        Hello Team, I'm Ravi and i am using Airtel broadband before 3 years but before 7 days ago i had applied a new connection from ( M/s. PNS Telecome H-35, Ambedkar Chowk, G.T.Road, Karnal-132001. ) and also i have deposited rs1000/- non refundable security after 2 days later 1 person came for wiring but now i am facing a problem nobody came to my home for activation I have called to Airtel office also and also i have visited to store but all they are saying it will be activate today, same answer they give me again and again but nobody came to my house. Only giving excuse. They are not taking responsibility only giving excuse. I am totally fed up of your bad service, Just due to lack of irresponsibility i am facing lot of problem because i business is depend on Internet and now i am on that stage if you doesn't solve my problem then there is no point to stay with Airtel. I attached my payment slip please find enclosed. Thanks Ravi Kumar ph. +91-[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          utkujj
                          from Kolkata, West Bengal
                          Sep 11, 2014
                          Resolved
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                          Resolved

                          Subject : Airtel Tower Problem in Our Village From Last Eight Month.

                          Address: Siwan, Bihar

                          Dear Sir, Subject : Airtel Tower Problem in Our Village From Last Eight Month. Sir, We are villagers from Bihar . Our Commplete address is VP: Sarari Vaya: Goreakothi Dist: Siwan Bihar Pc: 841434 Sir we are facing tower problem in our village from last eight month. We are only getting tower just eight hour in day. We complain so many times ( approx 10 times ) regarding this problem. But till date no any response...
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                          Samit Kumar Laha
                          from Kolkata, West Bengal
                          Sep 11, 2014
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                          Address: Kolkata, West Bengal

                          Airtel DTH HD Purchased on 17/08/2014, ID no. [protected] . The problem is not getting audio sound . sometimes I cannot Control the volume with the remort .Once it is raised it cannot be controlled. I have lodged several complains but of no solution . Complain No. 39798037 dated 31/8/2014. My mobile number . [protected]. I need a solution Urgent.
                          Airtel customer support has been notified about the posted complaint.
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                            Prashant11
                            from Pune, Maharashtra
                            Sep 11, 2014
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 000 has been made to Airtel PYMT-BIll today -11th sept @ 4.25 pm. 761622 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Airtel - Fraud payment made using my Credit card to Aritel BILL Pymt. Request to stop and reverse out the same
                            Hi, From my ICICI bank credit card, a fraud payment of Rs.4970 has been made to Airtel PYMT-BIll yesterday 6th-Dec @ 2:54 pm. 281669 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
                            Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 070 has been made to Airtel PYMT-BIll today -11th sept @ 4.25 pm. 949419 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
                            Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 070 has been made to Airtel PYMT-BIll today -23rd Dec @ 06:00 pm. 949419 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
                            Fraudulent payment using my Icici Bank credit card No.[protected] of Rs.4900/. made to AIRTEL PYMT- BIL ON 13TH Apr.2016.The person called me over mobile posing himself Executive of Icici Bank and succeeded to grab sensitive information of my credit card, and payment was initiated.YOU are requested to look in to the matter and arrange to reverse the entry.For safer side I have I had blocked the card, for avoiding any future fraudulent Txns.
                            With regards
                            SHYAM GHATPANDE
                            C-402 SATIN BRICK, NEAR BLUE BERRY SOCIETY
                            KHARADI. PUNE (MAH) 411014, Mob.[protected],
                            email.. [protected]@gmail.com
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                              vguntupa
                              from Mumbai, Maharashtra
                              Sep 11, 2014
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              HI Team, i am facing issues airtel.i have paid my amount through online and extra amount, but i am not received my extra amount . This is almost 10 months over, but still not resolved airtel small issue. Complaint No:57663297
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Sep 22, 2014
                              Updated by vguntupa
                              We are not receiving any updates from airtel end. Where is your promise and commitment customer..
                              <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
                              Dear Vguntupa,

                              This is with reference to your post dated 11 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                              We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                              Look forward to hearing from you.

                              Regards
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Sir,

                              Iam Just downloaded my airtel app on play store &amp; it will activated bollywood news&amp; charged Amount of Rs. 35/-..

                              pls refund amount as soon as.
                              Dear air tel

                              iam execs-sting customer airtel

                              i book new connection broad band to u r airtel REP Mr.Suresh
                              (ph : [protected] )
                              at may 30. he promise next day i get connection.( in front of my house only
                              airtel line is available he said )

                              he collect money 1000 rs.
                              he give one ref : TNPC 777191

                              STILL DAY I NOT GOT ANY CONNECTION
                              I MAKE CALL SO MANY TIME HE NOT PICK UP MY CALL - NO RESPONSE.
                              KINDLY TAKE CARE THIS ISSUE
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                                skgupta_799
                                from Bengaluru, Karnataka
                                Sep 11, 2014
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                                Address: Raipur, Chhattisgarh

                                Dear sir, My mobile number is [protected] Name-Surendra Kumar Gupta .my previous balance was near about Rs 82/ and now it is showing Rs 32/ . i have called so many times of call center of airtel but no body is replied. They are saying we are seeing but i have not got any right answer. Please do needful Sir. Thanks & Regards Surendra Kumar Gupta .
                                Airtel customer support has been notified about the posted complaint.
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                                  rampuria
                                  from Bareilly, Uttar Pradesh
                                  Sep 11, 2014
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                                  SIR, I SATYANARAYAN [protected] TODAY Rs 19 DEDUCT FROM MY ACCOUNT. WHEN I CALLED CUSTOMER CARE I TALKED WITH MAHESH (SENIOR OFFICER) WHEN I ASKED REASON OF MY DEDUCTION HE GAVE ME UNRESPONCEBLE REPLY AND SAID SOME OTHER WORDS ...PLEASE RETURN MY RUPEES
                                  Airtel customer support has been notified about the posted complaint.
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                                    sc-online
                                    from Chennai, Tamil Nadu
                                    Sep 11, 2014
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                                    Address: Bangalore, Karnataka

                                    Actually i am Sanjay From Bangalore. A Customer for Airtell Internet 3G Connection. I have a Problems o this Airtell 3G connection. Please Rectify my Problem as if we Check Data Use in Internet 3G Connection it is showing 908MB. If we Call to Airtell Customer Care Center and Ask them means Tehy will tell only 500 MB Some thing usage. I dont know weather which one i want to follow. Today on 11 Sept. 2014 Approx 3:00 to 3:30 I have Called Them and Asked about my Queries. But some thing Fraud Thing Going on in Airtell Please Check Behalf of Me. Cos Last 2 Months Back i have Paid 1900 rs for 3G Useage.
                                    Please
                                    Sanjay
                                    [protected]
                                    Bangalore.
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                                      chitr63
                                      from Delhi, Delhi
                                      Sep 11, 2014
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      Have been complaining since last week that the engineers who come to visit for complaints have been asking Rs 1500 and next engineer Rs 1200 for new wi-fi router when airtel has too provide and the wiring done is full of black tape joints which is non water proof and for the last two days even telephone is not working
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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