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Airtel Complaints & Reviews

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Updated: May 20, 2026
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U
umesh kr
from Kolkata, West Bengal
Sep 12, 2014
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Address: Howrah, West Bengal

I done recharge of 6th September after received a message and message is "for you! Rs198=2GB 2G Unlimited data for 28 days on airtel. But I got 1.2 GB then i called 198 costumer care and i told my problem ...he said to me, after a hour all remaining benefit transfer in ur number... but not responding after 3-4 day then i call back in 198 ...then i shocked because all customer care said to me sorry sir, no any type of benefit on your number... then i requested to him for complain but all of costumer care no taken my complain.and just disconnect my phone.
Complaint marked as Resolved 
sir my number is 9163643252 ... i call on 198 upto 5- 6 times..but everyone said to me tranfer ur call to my senior.. and one of them said to me, sir i transfer 67 rupees in ur account but i told him, according to infomation plz return my net balance then not responding and disconnect my phone... Recharge description:- 11:18AM, MRP: Rs 198.00 And TransID 55131355.
Airtel customer support has been notified about the posted complaint.
Dear Sir,
I am Yogesh from Hyderabad. I recharged my mobile no [protected] on 27.09.2014 around 10.30 am for 2G 2GB Internet data of 199 Rs. First I checked on its website www.airtel.in in quick recharge option their they mentioned that recharge by 199 Rs. For 2GB 2G internet data. then I recharge Rs. 199 my mobile no through axis bank website but after recharging I received 25000 local airtel seconds instead of 2GB 2G internet data after calling to airtel customer care I told them everything but they are not ready to refund my amount either they have to give me 2GB 2G internet data as they mention on their website or they have to refund my amount.

Regards,

Yogesh
[protected]
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    R
    Ravindra Taggarsi
    from Bengaluru, Karnataka
    Sep 12, 2014
    Resolved
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    Address: Mumbai City, Maharashtra

    Bought from Mulund west gallery on 08/09 on cash payment, document submitted at 10 hrs on 09/09. Call from Airtel on 11/09 confirming verification visit on 12/9' no body turned up enquiry with your company failed to give proper answer, confusing customer. This indicates misleading/ giving false promises to customer I am already holding two data cards of your company, but this decision of buying third card seems to be wrong. Can I return this dongle & claim my money if the activation is not done by 15/09/14. Ravindra Taggarsi Activation required for mobile no [protected] My mobile no [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Taggarsi,

    This is with reference to your post dated 12 Sep. 2014. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      H
      Hareshchand Chand
      from Delhi, Delhi
      Sep 12, 2014
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      Address: Ahmedabad, Gujarat

      Airtel is deducting money on my phone number: [protected] in the name of data usage for last few days. I don't even have any internet settings on my phone. I have lost about Rs 50 till now. Customer care is also not responding positively. Please take immediate actions about it. Thank you.
      Airtel customer support has been notified about the posted complaint.
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        R
        Rathishkumar
        from Gurgaon, Haryana
        Sep 12, 2014
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        Address: Bangalore, Karnataka

        I am using a 4G dongle, the data usage in 9 days reached the maximum limit under post paid plan of 5GB what I have. According to me it should be maximum of 600-700MB as I have not downloaded or uploaded anything. I am using internet from last 8 years and I know how data usage works. It was ok in the first 2 months o[censored]sing dongle but in the 3rd month for no reason maximum quota got over in 9 days! when I asked about this with Airtel customer care, they have no clue but that is what they can see as an usage in 9 days! I can't provide any proof to support this. I had heard this issue about 4G from many of my friends, now it is my turn to experience.Airtel 4G is exploiting customers.
        Aug 14, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
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          T
          tamilnadu
          Sep 12, 2014
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          Dear sir/madam, I lost my mobile and sim card also, But Now they are using my card number [protected] (Airtel) My name Is selva marry (Latha.A). please check this number if correct above mentioned details please lock this number. Awaiting for your reply. Thanks.
          Airtel customer support has been notified about the posted complaint.
          Dear sir /madam,

          i lost my mobile and sim card also, but now they are using my card number [protected](Airtel) My name is A.Latha Jansi Rani .Please check the above details is correct please lock my number .

          Thanks
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            M
            MADAPPA
            from Delhi, Delhi
            Sep 12, 2014
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            I got your 2G plan on 30th Aug'14 paying Rs.155/= for one month validity. Now I am getting a message saying it is valid till 19th sept'14, what kind of cheating is this, if I dont hear from you immediately, you will face the consequences. While speaking to your executive Mr. Karthik, it is a new plan and on request to put me to the team leader he puts the call on hold without transfering is this the way you treat your customer. [protected]
            Airtel customer support has been notified about the posted complaint.
            I got a message saying there is a 3G internet plan for 257Rs,
            1GB internet pack for 30dyas and 100Rs TT.

            But i recieved only 500MB.

            I tried calling customer care, and they are not picking up the call.

            This is really fraud system. We should bring in a law to sue these kind of Companies.
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              Y
              Yogesh Badarkhe
              from Chennai, Tamil Nadu
              Sep 12, 2014
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              Address: Akola, Maharashtra

              hi i am from akola maharashtra.. i used airtel service from many years bcoz of good service...but from yesterday 3 pm there is no network...service is totally switch off, plese correct the problem as early as possible... according to news in news paper there is problem in agriment in between akola munciple ---airtel tower ...so akola munciple seal the towers..
              Airtel customer support has been notified about the posted complaint.
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                V
                VPBala
                Sep 12, 2014
                Resolved
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                Address: Chennai, Tamil Nadu

                I want to change my another number [protected] from post paid to prepaid, I went to Airtel Adyar branch, Chennai. changed with new prepaid SIM, paid the last postpaid billed amt 460/- and they said it will active with in 3 days, Try with 59059, later there is no activation, they called me back few days later and told me still some amt is in pending, pay that one too. I asked the detailed bill and send me to my e-mail or send my periodic monthly bill, I will review 7 pay the pending amt, But still I didn't get the email bill and unable to activate this number. Kindly help
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
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                  P
                  packiadhas
                  from Delhi, Delhi
                  Sep 11, 2014
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                  Address: Chennai, Tamil Nadu

                  Yesterday I was unable to generate the bill for the recharge I did for Rs. 200/-. This has to be produced in my office. The receipt I received through my email also was not ok. Kindly regenerate and send to my email id i.e [protected]@yahoo.com Mobile No. [protected] Thanks,
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Shrikant Varma
                    from Chennai, Tamil Nadu
                    Sep 11, 2014
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                    Address: Mumbai City, Maharashtra

                    I received a call from the umber [protected] on my airtel number in the morning and i was travelling so picked up the call by mistake he was asking me that my number got lucky draw from KBC and all. He was talking very badly and asking me my details. Pls block that number. Pls resolve this issue. My airtel number is [protected] my name is Shrikant Varma.
                    Airtel customer support has been notified about the posted complaint.
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                      M
                      Manjunath N Papu
                      from Mumbai, Maharashtra
                      Sep 11, 2014
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                      Respected Sir/Madam I am Mr.Manjunath N working as a Principal In Om Public School Ranebennur I am using Airtell SIM since from Long years but yesterday evening I lost my mobile Lava iris 504 Q+ which is having an EMEI-1 No: [protected] EMEI-2 No :[protected] with the serial No:1504QP814C0011649 in this mobile i am using Air tell SIM card No [protected] please block the SIM card and track my phone and help me Thanking You
                      Airtel customer support has been notified about the posted complaint.
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                        J
                        jagadish kancherla
                        Sep 11, 2014
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                        Address: Hyderabad, Andhra Pradesh

                        Hello Airtel Team, I have a 3G data card and I have moved out of India, so I wanted to disconnect/deactivate it. I have been trying to deactivate it from past 1 Week. I called your customer care numbers lots of times. I sent emails, But no one has taken the deactivation request. I had sent an email yesterday and it says we will response in 24 hrs but no one has responded yet. I am not sure whom to contact now as I have tried through all the channels. Deactivation is getting delayed without any of my faults and then extra money will be charged to me. Could you help me with this. I am really tired of calling airtel customer care number. My Airtel Number is :[protected] Thank You, Jagadish
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Kancherla,

                        This is with reference to your post dated 11 September 2014.

                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                        Look forward to hearing from you.


                        Regards
                        Rakesh Kumar
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          S
                          san_set
                          from Chennai, Tamil Nadu
                          Sep 11, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          This is to inform that Airtel customer service is horrible. I got my mobile 3G service recharged but my 3G was not functioning. I called up Airtel customer service several times to help resolve my problem but every time I was told that the issue would be solved within 24-48 hrs. Still the 3G service is not working. Customer experience at Airtel is becoming worse day by day. Also when we call up their customer care, they keep us waiting for several minutes. Inspite of spending money I haven't got a useful service. At the end although I am using bad language but I would like to mention that Airtel service "sucks" !!! Airtel kindly improve your service else you'll be out of the market...
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
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                            saumyagaur
                            from Hyderabad, Telangana
                            Sep 11, 2014
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                            Address: New Delhi, Delhi

                            Ms Garima, at Mayur Vihar, delhi outlet ASSURED me that my number will be activated by 8-9 pm today. I had bought it yesterday afternoon and was categrically told it will activate in 24 hours. after following up, i was told some technical issue so will activate by 8 pm. till now not activates. i had taken it on this very condition as i have to travel in 4 hours and needed this no. this is pathetic customer service. i feel helpless at this hour, with no activated no. to carry in journey due in 4hr. Complete harassment and misguidance and unethical business. Regards
                            Airtel customer support has been notified about the posted complaint.
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                              Sushil Kumar Bansal
                              from Noida, Uttar Pradesh
                              Sep 11, 2014
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                              Address: New Delhi, Delhi

                              DEAR SIR, I HAVE A AIRTEL MOBILE NO.[protected] SINCE 2011. NOW I HAVE PURCHASED MATROLA NEW MOBILE AND CHANGED MY SIM IN THAT MOBILE ON 4TH SEPT.2014 .THE AIRTEL COMPANY HAS DEDUCTED IN MY UNBILL BALANCE RS.35/- WHICH NI HAVE NEVER SEND ANY REQUEST OR SMS .SO YOU ARE REQUESTED TO WAIVER THE WRONG CHARGES OF INTERNET IN MY UNBILL A/C IMMIDIATELY .OTHERWISE I WILL CLOSED MY ALL MY FAMILY AIRTEL 8 NUMBERS. MOROVER, I HAVE INTERNET IN MY LAOPTOP OF INTERANET COMPANY THEREFORE, I NEED NOT ANY INTERNET CONNECTION OF AIRTEL ETC YOU ARE AGAIN ADVISED TO WAVED OFF THE ABOVESAID AMOUNT. SUSHIL KUMAR BANSAL MOB.[protected]
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                ASR.TPT
                                from Tirupati, Andhra Pradesh
                                Sep 11, 2014
                                Resolved
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                                Resolved

                                Address: Chittoor, Andhra Pradesh

                                I have got Airtel DTH Connection vide ID No.[protected], 3years back and renewed regularly. It is renewed upto 22 Oct 2014. My set of box getting some technical problem by which TV screen get off for every 10 to 15 minuts sometimes for every 5 minuts it repeats and come back with Airtel DTH home channel and every time I want to change my previous required channel. I reported to Airtel DTH service center on line on 1-9-2014 and 6-9-2014 about my problem and they accepted accordingly & given a reply that their staff will come and rectify my problem shortly. I requested them to send a technician who can replace a set of box, which I got from my son who changed to an another DTH service and the same Airtel set of box is in working condition. a I added to replace it and get activated according to their DTH services. 12 days have been passed away but no response from them. Kindly take necessary steps and solve my problem at the earliest...customer.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Hope it will be resolved at an date.
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                                  Sunny4141
                                  from Delhi, Delhi
                                  Sep 11, 2014
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  Hi, I have ported my Airtel number to Vodafone recently. The final payment of Airtel bill i paid before the due date. Number: [protected] E-Receipt No.[protected] Airtel Account ID: [protected] Due date: 08-Sep-2014 Paid date: 05-Sep-2014 Situation - Today (11-Sep-14) i got a call from [protected] and that lady forced me to pay the bill. I told her could you please check the record because i paid it before due date. But she said "NO" you have to pay it. Then I called to customer care [protected] and checked with them and they said there is "NO DUES", you already paid your full and final payment. Then i called on that [protected] number but its switched off till now. It seems Airtel doesn't care on fake calls. Kindly look into this matter and keep me posted on this please. Regards, Sunil [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    shivya
                                    from Delhi, Delhi
                                    Sep 11, 2014
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    Dear sir, Kindly inform you that I had received a call from Airtel executive from Airtel company & his name is Rahul .He told me about RS 399 Plan the detail of the plan is: a)525 STD Minute's FREE B)200 LOCALMinute's FREE c)500 MB DOWNLOADING FREE d)ROAMING FREE e) INTRNET SURFING & BROWSING UNLIMITED & FREE f)STD CALL CHARGES 40PAISAI G)LOCAL CALL 30PAISAI (REGARDING THIS PLAN I TOLD HIM TO SEND ME THE PLAN DETAIL IN SMS HE DIDN'T SEND ME & WHEN I CALLING HIM HE SAY'S SIR MAINAI TO TEEN BAR BAIJA HE IS TELLING ALIE THE AIRTEL EXECUTIVE TRY TO MAKE A FOOL REASON & THEY THINK AB TO PLAN BAICH DIYA MUJHAI TO MERA INSENTIVE MIL JAYAI GA, THEY THINK ONLY FOR THEIR INCENTIVE NOT ABOUT CUSTOMER BIG SAMEFULL EFFORT GIVEN BY AIRTEL EMPLOY) after getting information of all this plan I told him ok give me this plan & same day he send the field executive for this plan, the executive came & I told him about the plan he told me that I don't know only the rahul knows about the plan I said ok, he told me sir that you have to give me the 250rs & some lock no to change the network from vodafone to airtel & I gaved him from my side every thing I done. After one or two days I received a call that sir you have to clear the bill of vadafone of Rs 2207 then we will change your number I said ok & same day I had clear the number & I informed the executive in this number ([protected]) from 26/8/2014 to till now I am facing the problem. From same kind of attitude given by the vodafone that's why I tried to change the number now same thing happening with me in airtel. As per discussion with airtel Executive Rahul that after clearing the bill of vodafone the new bill will be raise by airtel company as per new plan but still I am using the vodafone network but now I am not going to pay the bill because airtel employ is responsible by his lazy ness work & every day i called them they talk like this with each other & say( ABAI USI KA CAL A GAYA YAR DIMAG CHAT RAHA HAI) is this the way to treat the customer now were we will go we are paying the money, then they all are getting the big & fat salary but no humanity in them that how much problem we are facing (money problem, time problem) i am sorry airtel is the same company & if this kind of treatment we are getting then i will say other customer please do take airtel plan reason they do the delay in work & in incentive they give big amount of dis respect with plan (I WILL COMPAINT THIS ABOUT IN CONSUMER FORUM/COURT) Warm Regards Shashi Shekhar +91-[protected] we will
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                                      rvkumar786143
                                      from Mumbai, Maharashtra
                                      Sep 11, 2014
                                      Resolved
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                                      Resolved

                                      Address: Karnal, Haryana

                                      Hello Team, I'm Ravi and i am using Airtel broadband before 3 years but before 7 days ago i had applied a new connection from ( M/s. PNS Telecome H-35, Ambedkar Chowk, G.T.Road, Karnal-132001. ) and also i have deposited rs1000/- non refundable security after 2 days later 1 person came for wiring but now i am facing a problem nobody came to my home for activation I have called to Airtel office also and also i have visited to store but all they are saying it will be activate today, same answer they give me again and again but nobody came to my house. Only giving excuse. They are not taking responsibility only giving excuse. I am totally fed up of your bad service, Just due to lack of irresponsibility i am facing lot of problem because i business is depend on Internet and now i am on that stage if you doesn't solve my problem then there is no point to stay with Airtel. I attached my payment slip please find enclosed. Thanks Ravi Kumar ph. +91-[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
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                                        utkujj
                                        from Kolkata, West Bengal
                                        Sep 11, 2014
                                        Resolved
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                                        Resolved

                                        Subject : Airtel Tower Problem in Our Village From Last Eight Month.

                                        Address: Siwan, Bihar

                                        Dear Sir, Subject : Airtel Tower Problem in Our Village From Last Eight Month. Sir, We are villagers from Bihar . Our Commplete address is VP: Sarari Vaya: Goreakothi Dist: Siwan Bihar Pc: 841434 Sir we are facing tower problem in our village from last eight month. We are only getting tower just eight hour in day. We complain so many times ( approx 10 times ) regarding this problem. But till date no any response...
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