Claimed

Airtel Complaints & Reviews

2.1
Updated: Sep 19, 2026
Complaints 54823
Resolved
21980
Unresolved
32843
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1912

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
brahamdev
from Mumbai, Maharashtra
Oct 2, 2014
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra

Re: Mobile No. [protected].

This is to bring to your notice that I Mr. Brahamdev Mandal had
activated 399 plan for my above number regarding this, the plan which had
activated on my number was 748 plan due to which I received excess bill amount
to pay.

In this regard, I m sure ther is some error from your side, I spoke to
the concern person, I have received first call from your side Tel No.
is [protected] to make payment of bill of Rs.1500 approx but the bill amount was
3900 approx. and balance amount will be wavied off. As per conversation I paid
the above mentioned amount even though there was no waviver of balance amount &
my mobile number was also not activated.

Same as above, for second time I received the call from Tel No.
[protected] in this coversation I had told to pay 5100 approx. which I have
rejected to pay the amount, even though I paid Rs.2500 & from your side it was
told that your Mobile bill get Active & all balance amount will be wavied off.
But till date there is no reply or action taken from your side. Further, I will
not pay any amount of bill which will be generated from your side.

Kindly look into the matter & activate my number as soon as possible.

Regards
Brahamdev Mandal.
[protected]
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Oct 02, 2014
Updated by brahamdev
Re: Mobile No. [protected].

I Mr. Brahamdev Mandal had activated 399 plan for my above number regarding this, the plan which had
activated on my number was 748 plan due to which I received excess bill amount
to pay.

In this regard, I m sure ther is some error from Airtel side, I spoke to
the concern person, I have received first call from Airtel side Tel No.
is [protected] to make payment of bill of Rs.1500 approx but the bill amount was
3900 approx. and balance amount will be wavied off. As per conversation I paid
the above mentioned amount even though there was no waviver of balance amount &
my mobile number was also not activated.

Same as above, for second time I received the call from Tel No.
[protected] in this coversation I had told to pay 5100 approx. which I have
rejected to pay the amount, even though I paid Rs.2500 & from Airtel side it was
told that your Mobile bill get Active & all balance amount will be wavied off.
But till date there is no reply or action taken from airtel side.

Kindly look into the matter

Regards
Brahamdev Mandal.
[protected]
Dear Mr. Mandal,

This is with reference to your post dated 02 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kaintura rajiv
    Oct 2, 2014
    Report
    Copy

    Address: Mumbai City, Maharashtra

    sir father mobile someone theft and they use it continuously . my father took that numer from their friends adress proof . their friend name is mangal singh rawat sir adress i dont no but sir please can u closed numer if not then please close incoming or outgoing . so they cant use it . pease sir this is my request my name is rajiv
    Airtel customer support has been notified about the posted complaint.
    Dear Rajiv,

    This is with reference to your post dated 02 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at airtel.[protected]@airtel.com

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Dear Mr. Kaintura,

    This is with reference to your post dated 02 Oct. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      MonaliRupak
      from Siliguri, West Bengal
      Oct 2, 2014
      Resolved
      Report
      Copy
      Resolved

      Address: Purnia, Bihar

      I recharged 2G data pack in airtel. the min. Specified speed for 2G as specified by gov is 80 kbps. The Company also claims that it provides 60-70 kbps speed. When i complained aGainsT it. One service executive said that They will resolve the issue Within 6days bt didn't register any comPlaint and hanged the call. Then the another said We can do nothing aNd hanged. I also said that i will raise the issue in forum. They replied do whatever you wanT. I called on 2 Nd october 2014 at 11:04 min. please do The Needful. Name- janmejay Mobile- [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rahulgaik
        from Noida, Uttar Pradesh
        Oct 1, 2014
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra

        I am really disappointed because of airtel service and I will surely raze this issue at extrim level. It's really surprise yestarday I have called to customer care he said I have used 662mb net uses from 750 montly free use but I got massage from airtel to I have consumed 100% of net pack how can that possible if records are showing I have used around 662 of 750 in airtel system I had word with Mr. Swapnil ( customer care ) I have confimed two times for the same he said its true fact and I requested him to take complaint against my extra bill amount he told me that complaint is registered and you will get call in 24 il hours but till I haven't received a single call. Today I have called again on 121 as per discussion with Mr. Aapasaheb he told me you have used 842 mb and that 500 re charge is more applicable on my bill what your think I am fool??????? If you guys are not serious about your work I will take very strict legal action against I have all recordings and you too go with all conversation and revert back as soon as my net is not working properly due I am facing lots of problems. I have complaint with my previous bill issues if you don't want costumer like me live it having lots of companies in market and you have to solve this issue arrange call back on priority weather this time I will not thing to go ahead with highcoart as well. Regards Rahul Gaikwad [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Dear Mr. Gaikwad,

        This is with reference to your post dated 02 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
        You can also get in touch with us at airtel.[protected]@airtel.com

        Regards
        Saurav Ahlawat
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        As discussed yesterday with Customer care of airtel 2nd time he told will arrange call back in 24 hours till i am waiting for the same.

        Kindly go through the complaint details.
        Dear Mr. Gaik,

        This is with reference to your post dated 01 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

        Look forward to hearing from you.

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Debi Banerjee
          from Bhubaneshwar, Odisha
          Oct 1, 2014
          Resolved
          Report
          Copy
          Resolved

          Address: Kolkata, West Bengal

          Sir, This is to inform you that a few days earlier I had taken a 4G Internet connection from Airtel but to my disappointment it is highly unreliable and keeps getting disconnected, even the network is not available most of the times. I have been using airtel mobile connection since 2001 and it had been very reliable. Trusting its services I took Airtel Internet Connection and was disappointed.I had switched my previous Tata Photon Plus Internet connection in favour of yours even though it had such good network that I could avail its services even at remote villages. But this connection is not even available at Kolkata, I don't even want to know what will happen in villages, the network is so bad. Therefore it is my utmost request to you that the connection be disconnected and my money refunded.My contact no. is [protected] and my email id is lic.debi.[protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Airtel used to be so good. Now it has network worse than tata photon. I was shocked!!!
          Dear Ms. Banerjee,

          This is with reference to your post dated 01 October 2014. We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kmrpankaj
            from Kolkata, West Bengal
            Oct 1, 2014
            Resolved
            Report
            Copy
            Resolved

            Address: East Singhbhum, Jharkhand

            [protected] se call aaya oR bola ki aap bike jite Ho or kaha ki mere account number pe a/c no - [protected] pe 9200 dal de, fir uske bad apka gift mil jaega, paisa dalne ke bad usne kaha apko 13225 phir dalna hoGa, ye paisa government ko Dena hi or ye refundable hi., or mai 12900 dal die wo bola ho jaega, phr usne kaha apko phir dala hi hoga, kya ye fake nhI hi toh kya hi, ab Mai kya kru plzz help me... mere pas sms v hi..jisme Airtel k nam se hi or bank ka receipt v hi..
            Aug 14, 2020
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Dear Pankaj,

            This is with reference to your post dated 01 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
            Look forward to receiving the required details at airtel.[protected]@airtel.com

            Regards,
            Saurav Ahlawat
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Dear Kmrpankaj,

            This is with reference to your post dated 01 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

            Regards,
            Sandeep Kumar
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              madahav
              from Visakhapatnam, Andhra Pradesh
              Oct 1, 2014
              Report
              Copy

              Address: Bijapur, Karnataka

              i am calling 28.09.2014 at 4pm call center 198.i am not telling to deactvated.i am using hellotunes free but call center 198 to be deactivated pls do free hellotunes urgent.pls check the recording at time and then complent resulation.i am not telling to deactivated god promise.pls solve problem.
              Airtel customer support has been notified about the posted complaint.
              Dear Madhav,

              This is with reference to your post dated 01 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
              Look forward to receiving the required details at airtel.[protected]@airtel.com

              Regards,
              Saurav Ahlawat
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Dear Madhav,

              This is with reference to your post dated 01 Oct. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

              Regards
              Saurav Ahlawat
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com
              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                chandra prakash ram
                from Shupiyan, Jammu and Kashmir
                Oct 1, 2014
                Report
                Copy

                Address: Aligarh, Uttar Pradesh

                I have arrange the complent of our no but is no result of our complent. Issue is signal not avilable of my number. I call to other no reply is phone number is not valid. I am complent for the airtel co. This co is very looser. So that idea is the best. My number is [protected]"
                Airtel customer support has been notified about the posted complaint.
                Dear Mr. Chandra,

                This is with reference to your post dated 01 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,
                Saurav Ahlawat
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  ramesh bayya
                  from Hyderabad, Telangana
                  Oct 1, 2014
                  Report
                  Copy

                  hello i have loaded airtel money on 21/08/2014 for 5000 from charted standerd bank, but from that day i didi t get my money to my airel account are by bankaccount so please refund my money to my bank account or arel money or i will complaint to dt in next 24 hrs
                  Airtel customer support has been notified about the posted complaint.
                  Dear Ramesh,

                  This is with reference to your post dated 01 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                  Regards,
                  Saurav Ahlawat
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Dear Mr. Bayya,

                  This is with reference to your post dated 01 Oct. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                  Regards
                  Saurav Ahlawat
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com
                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Hi,

                  Similar case happened with me also, They are not refunding my money after calling them 2-3 times they told I have to give me 1 month bank statement and PAN and AADHAAR card to get money back
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pardeep786Kaur
                    from Gurgaon, Haryana
                    Oct 1, 2014
                    Report
                    Copy

                    Address: Gurgaon, Haryana

                    I purchased corporate connection from airtel by name the name of Abols IT Solutions . Guy names nitin([protected]) took my company documents and after verification sim got activated but I did not get sim now there 2 sim are working on my company name but I never received sim. Please close both number [protected], [protected]. If anything goes wrong with those sim Airtel is responsible for that since never received sim.You guys are totally fake and I will never give you any document at all last guy took my documents and got connection activated on my name and now using them and now again I need to give documents what the hell you guys are doing. Who was that guy who took documents from and didn’t delivered sim. donot provide any document to airtel they can misuse them on your name. be aware stay away from airtel.
                    Airtel customer support has been notified about the posted complaint.
                    Dear Ms. Kaur,

                    This is with reference to your post dated 01 Oct. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
                    You can also get in touch with us at airtel.[protected]@airtel.com

                    Regards,
                    Saurav Ahlawat
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com
                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Dear Ms. Kaur,

                    This is with reference to your post dated 01 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                    Regards,
                    Sandeep Kumar
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jp_gjp
                      from Pune, Maharashtra
                      Oct 1, 2014
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      Airtel Digital TV section cheating people saying if you handover the HD setup and Antenia, they will be paying back half of original price. When Called customer care, they are saying they won't pay back anything. Please be careful.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Dear Customer,

                      This is with reference to your post dated 01 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                      Look forward to receiving the required details at airtel.[protected]@airtel.com

                      Regards,
                      Saurav Ahlawat
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Dear Customer,

                      This is with reference to your post dated 01 Oct. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                      Regards
                      Saurav Ahlawat
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com
                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        dharshinis
                        from Delhi, Delhi
                        Oct 1, 2014
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Chennai, Tamil Nadu

                        I called airtel number[protected] and asked for a new broadband connection in Aminjikarai, Chennai for 4mbps 15GB plan (which comes with free modem). The manager who spoke is Surya and he told only 2 Mbps is available and I need to pay 1.9k extra for wi-fi modem. He sent his associate Baskar ( his mob # 91-[protected]) to collect the wi-fi modem cost and installation cost which is 2.9k and I gave my PAN card, driving license copy + my rental agreement, photo and signed the airtel documents too. I got a bill No also TNPB - 904553. This happened on 10th September 2014. After 3 days, since no response from them, I called Basker, whose number was switched off. I called Surya and he told he will follow up and call back which he didn't do and he gave the same response for 2 more days whenever I called. Later when I called Surya at the number[protected], he told only 4Mbps plan is available and he cant give 2Mbps. I reminded him that my initial plan itself is for 4Mbps only and he only changed it to 2Mbps. So, provide 4Mbps-15GB plan and as per the offer, I need to get free wi-fi modem. Since I paid 1.9k extra for the modem, I told him to return the money or adjust in initial 2 months bill. He told he will check and let me know. After 3-4 days I called his mobile number[protected] which got re-directed to automated airtel voice number. I called airtel customer care and the representative told that my request # TNPB-904553 was never registered and hence technical team didnt work on this. They asked me to file a complaint, the complaint number is 50003408. No response. Again in few days, I called again customer care, they asked me to wait for few days for resolution. I told them to either give connection or return my 2.9k money. Again, the customer care representative told, someone will call. But no response. Now its been 21 days, today, again I called customer care, No response and the representative was like 'Log online. E-mail to airtel then you will get response', if we have to raise online complaints or e-mail then only we will get action, then why customer care is there? Now, I am not sure, what I should to get my money back or get connection.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        No response
                        Dear Customer (dharshinis),

                        This is with reference to your post dated 01 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                        You can also get in touch with us at airtel.[protected]@airtel.com

                        Regards
                        Saurav Ahlawat
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Dear Dharshinis,

                        This is with reference to your post dated 01 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                        Look forward to hearing from you.

                        Regards
                        Sandeep Kumar
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Helpful
                        Found this helpful?
                        3 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          p.bhattacharyya
                          from Kolkata, West Bengal
                          Oct 1, 2014
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore, Karnataka

                          I have tried to recharge Rs 249/- for a 3G data pack in my son's phone through Airtel online recharge services. I used my Citibank Master card. After online credit card payment of Rs. 249/- though the amount had been deducted in favour of Bharti airtel from my account, no recharge had been done to my son's mobile phone. I want an explanation for this. My son's mobile no. is [protected]. Citi Bank had sent the money deduction confirmation and the Citibank's approval no. is 240589. I request you to recharge the amount to the given phone number and see that this should not happen again. I had to go through this experience at least twice.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr. Bhattacharyya,

                          This is with reference to your post dated 01 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                          Regards,
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            deepak mangwani
                            from Bilaspur, Chhattisgarh
                            Oct 1, 2014
                            Report
                            Copy

                            Address: Bilaspur, Chhattisgarh

                            sir good morning I'm Mukesh Mangwani from Bilaspur (C.G.) My Land Line No. is[protected] I'm consumer of Airtel from since 15 years my complaint detail is Date Complaint no. [protected] [protected] [protected] 03.09.[protected] [protected] [protected] [protected] [protected] [protected] [protected] no resolution of my complaints & wrongly close my complaints please take action
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Mangwani,

                            This is with reference to your post dated 01 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                            Regards,
                            Sandeep Kumar
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              ravisinghania
                              from Pune, Maharashtra
                              Oct 1, 2014
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Mumbai City, Maharashtra

                              NUMBER : [protected] I called the customer care executive to understand mypack offer for local and STD call rates. Executive confirmed that the offer at RS 306 was for A2A Local and STD calls for 90 days. However, my call charges are still at normal rates. Hence I called the customer care. 1) Each time i call, its pickedup by hindi speaking agent inspite of choosing english option and they have absolutely no atticates to talk. 2) Additionally people in the background make noise like absolute fish market. 3) Coming to the main issue, I called more than 6 - 7 times and; each time it was long 15 - 20 min call when the Gold service executive transfers the call to supervisor as he/ she is unable to fix the issue and then after transferring the call, call is disconnected. Will a customer be free to call so many times from his busy schedule and get such cheap unexpectedly ridiculous treatment?? I urge to get this fixed ASAP and wanted to highlight so that other similar customers donot have to waste their time like how i did. NUMBER : [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Singhania,

                              This is with reference to your post dated 01 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                              You can also get in touch with us at airtel.[protected]@airtel.com

                              Regards
                              Saurav Ahlawat
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Dear Mr. Singhania,

                              This is with reference to your post dated 01 October 2014.

                              We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                              We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                              Look forward to hearing from you.


                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                amit__verma
                                Oct 1, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Howrah, West Bengal

                                My number is [protected] and my name is Amit Verma. What is this one time service activation charge. I was told by your channel partner that this amount will be refunded. I was told my call rates will be 30p and 35p per minuted for local and STD. I was also told that roaming will be life time free and free missed call alert for lifetime will be activated in my number. When I was given the offer I had just activated data usage on my prepaid connection and paid for it just 2 days back. I was told that the 2G usage will be refunded on my phone. But I don't see that (Why that amount is not reflected?). I was told all these when I was offered to change from prepaid to postpaid. I don't see that being reflected. What kind of shoddy scam is this? This is really intolerable. Please tell me how do I file a consumer complain against Airtel and its channel partner. It is customer harassment to the most degradable level. Details of the the channel partner who promised me all these on phone: SSE Prime Telecom LLP Address: Sector 1, Salt Lake City, Kolkata-64 Tel: [protected], [protected] Email: [protected]@yahoo.com I spoke to Anish Ghosh ([protected]/[protected]) and Bikash Singh ([protected]).
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mr. Verma,

                                This is with reference to your post dated 01 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                Regards,
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Can you please share the resolution here as well. I am also dealing with SSE Prime Telecom regarding a new Airtel postpaid connection. I just wanted to make sure they are genuine and they are not making any fake promises.

                                Regards,
                                Vinny
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sangita Sukla
                                  from Delhi, Delhi
                                  Oct 1, 2014
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I have 3 airtel sim with data plan and also another airtel 4G connection. After using for 1 month, suddenly lost all the airtel signal at home. It works 1km away from home and everywhere else. But not working at all inside home. This issue i had faced 2 months back and it got resolved in 7 days after following up and fighting with airtel and in all other means. This time also its the same issue, and I am trying to reach out in many ways to get this fixed. I would appreciate If any one can ever understand the problem I am going through, and help me here. I cannot go home, as i will be completely unreachable from family and work. I have to stay in office even if its a holiday. I wish all airtel officers face this issue and never be able to reach their homes.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Ms. Sukla,

                                  This is with reference to your post dated 01 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                                  Regards,
                                  Saurav Ahlawat
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Dear Ms Sukla,

                                  This is with reference to your post dated 01 Oct. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                  Regards
                                  Saurav Ahlawat
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deepak19872210
                                    from Perundurai, Tamil Nadu
                                    Sep 30, 2014
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Dear sir i ma using for airtel 3gdongle([protected])with in wi-fi dongle. yesterday i am using wi-fi in another mobile time 11.[protected]:06:12this [protected] number open for one web page that page for unwanted page so i closed but Charges: Rs.35 dedication .to day i called 198 agent tell you only open and used so not possible and with deactivate and amount not recompense . I am tell openly I am previous airtel staff(csa) pls recompense me and I am using abuse word. I request for my amount refund me I am received sms MODEL VIDEO CLUB_30_35 has been activated. Charges: Rs.35.0 for 11 days.To deactivate, call or SMS STOP to 155223(Tollfree). Manage VAS at 56789 [protected]:06:12 Thanks for choosing MODEL VIDEO CLUB_30_35 on your airtel mobile. You have been charged Rs 35.0 for 11 days. Current account balance: Rs3.89 at 11:06. [protected]:06:11 Regards Deepak
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Deepak,

                                    This is with reference to your post dated 30 Sep. 2014. We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                    Regards,
                                    Sandeep Kumar
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    airtel.[protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      yogeshyerne
                                      from Khed, Maharashtra
                                      Sep 30, 2014
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      Dear Sir, I am Yogesh from Hyderabad. I recharged my mobile no [protected] on 27.09.2014 around 10.30 am for 2G 2GB Internet data of 199 Rs. First I checked on its website www.airtel.in in quick recharge option their they mentioned that recharge by 199 Rs. For 2GB 2G internet data. then I recharge Rs. 199 my mobile no through axis bank website but after recharging I received 25000 local airtel seconds instead of 2GB 2G internet data after calling to airtel customer care I told them everything but they are not ready to refund my amount either they have to give me 2GB 2G internet data as they mention on their website or they have to refund my amount. Regards, Yogesh [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        avinashnl
                                        from Bangalore, Karnataka
                                        Sep 30, 2014
                                        Report
                                        Copy

                                        Address: Bangalore, Karnataka

                                        Hello, This complaint is with reference to the previous complaint raisedd by me. As I got a call from a guy saying he is calling from airtel, he asked me my axis bank account no, valid date and for CVV no. How do I believe this guy. This is an serious issue some body help me out with this. Thanks Avinash
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Avinash,

                                        This is with reference to your post dated 30 Sep. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                                        Regards,
                                        Saurav Ahlawat
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Dear Avinash,

                                        This is with reference to your post dated 30 Sep. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                        Regards
                                        Saurav Ahlawat
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com
                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit