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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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L
Lanah
from Bengaluru, Karnataka
Sep 20, 2014
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Address: New Delhi, Delhi

I registered DND service for my Airtel sim but receives messages from ICICI Banks and State bank of India regarding the credit card payment every month I have made complaint to both the company but still receive the same which I have nothing to do with credits cards payment from these banks, also receives call asking for person called S. kapoor, please take this complaint into account as after number of attempt it continues.
Airtel customer support has been notified about the posted complaint.
need to solve this issue seriously and fine both the companies
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    Prutha Pandya
    from Vadodara, Gujarat
    Sep 20, 2014
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    Address: Vadodara, Gujarat

    airtel at there worst behave and service. Firstly they explain and convince for there postpaid plans. Once you get starting month give less bill than they show there real color with negative billing which is super high amount. Not using net frm week still showing 100 up mb usage. 23 hour talked in one day like 1hr only i slept. Thinking us fool or out of mind. When complained everywhere with same line gone to postpaid to prepaid they stopped both cards. , Rubbish service ever. Biggest lutere for postpaid users. And not allow for portability even. Never ever go for airtel if you get in free even.
    Airtel customer support has been notified about the posted complaint.
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      Amiruddeen Pasha
      from Mumbai, Maharashtra
      Sep 20, 2014
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      Address: Mumbai City, Maharashtra

      airtel is the worst in providing customer service.once the documents is submited they disconects ur incoming and outgoing and ask u to again submit the documents.they want us to leave our jobs and keep travelling to their relationship centre again where there we have to wait in a long que and without any satisfation.airtel shld better closed down the relationship centre if they r not capable of handling it properly.
      Airtel customer support has been notified about the posted complaint.
      Yes, I agree. Airtel worst service ever. Not only documents they creating negative bill too. Once they get postpaid connection for us than they don't care about problems. And rude behavior too. When go for portability they don't allow you even. Worst worst worst ever. Don't go for airtel.
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        P
        p k de
        from Bhubaneshwar, Odisha
        Sep 20, 2014
        Resolved
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        Resolved

        Address: Bokaro, Jharkhand

        Dear Sir, I had a prepaid account with airtel. & i want to block my number my nuber is [protected]. because i had lost my cell phone. So kindly request you to block my number i.e [protected] Thanking you, | Best Regard, p.k.de deputy general manager/bokaro steel plant bokaro steel city jharkhand. [protected]. |
        Aug 14, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
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          D
          Devanshu Kapoor
          from Jaipur, Rajasthan
          Sep 20, 2014
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          Address: New Delhi, Delhi

          Purchase new airtel connection with my plan on airtel website. and paid the activation fee online but after that no response from airtel side. What kind of services airtel have? i am posting on your twitter page on daily basis but airtel people didn't bother to call me. If its not possible to provide me new connection. Refund my amount.
          Airtel customer support has been notified about the posted complaint.
          More than 1 week now. Pathetic service.
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            D
            Danny7
            Sep 20, 2014
            Resolved
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            Address: Mumbai City, Maharashtra

            Hi, I have three number's ([protected], [protected], [protected]) with airtel, which were activated on 8th August, 2014. I had requested a Rs. 299 plan on all three numbers, however the plan requested was activated on only one number ([protected]). Due to this miss from airtel's end i had to go through inconvenience. However, i took this miss lightly and reported this to airtel, as soon as i got first bill. The consultant from airtel promised me this has been taken care off, however to confirm the change i called airtel again within a week, the lady from airtel informed it wasn't processed by the previous consultant and she is processing it now. However, i get my second bill and again i have the same issue. When i reported it today again to airtel a consultant name Bhagyalaxmi informs me that i need to call the number for her manager or her manager will get in touch with me today or tommorow. I just want to ask one question to you people, who am I an airtel customer or a begger who is asking something extra from you'll. What am I demanding??? This is getting too dirty now and this is the reason i discontinued using airtel 5 years back and switched to loop formly known as bpl. In my 5 yr tenure with loop i called them only twice, but here it started with airtel again. Guys stop spending millions on advertising and spend a bit on customer service, because we as customer's are not fools. We know the law well. I hope u understand were I am coming from. Hope to see issue taken care off in 24hrs at max. Regards, Daniel.
            Aug 14, 2020
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Dear Danny,

            This is with reference to your post dated 20 Sep. 2014. We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

            Regards,
            Sandeep Kumar
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              K
              Kalyan Singh Rajput
              from Vidisha, Madhya Pradesh
              Sep 19, 2014
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              Address: Bhopal, Madhya Pradesh

              I am kalyan Singh from Bhopal, I am using broadband connected to WiFi modem. And from last one month my net is not working because of link dropage, and when I call customer care they different reasons everytime. I dont wanna use Airtel anymore, I am fed up of calling customer care and asking them for issue. You just send urban man to disconnect the connection.
              Airtel customer support has been notified about the posted complaint.
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                S
                saravana9
                Sep 19, 2014
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                Address: Tirupur, Tamil Nadu

                Am Saravana from Titupur DT, Tamil Nadu. Am using airtel for more than 5 yrs. Since got job in Private bank i planned to switch over to POSTPAID plan so i requested for the same in their website. This is my plan id MYOP[protected]. Next mrng i received call from them stating they will arrange a representative to collect proofs and to process my plan but i din recevied any cal from representative. SO AFTR 2 days again i registered in their website and things happened lik before and no further calls. THen also i made 3rd request in their website and the same story. Its really very stupid and iritating..
                Aug 13, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
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                  M
                  Manoj Gupta
                  from New Delhi, Delhi
                  Sep 19, 2014
                  Resolved
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                  Resolved

                  PLAN CHANGED WITHOUT INFORM

                  Address: New Delhi, Delhi

                  I have port my no from tata to airtel 3-4 years before that time a excutive of airtel have given me Airtel Plan Plan Details mentions below : # Rs. 0 rentel # 300 calls free # unlimited free call & SMS on CUG no. # 10 % Discount on total bill. Airtel changed the plan after 2-3 months # Rs. 199/- Rentel # unlimited GPRS # 300 calls Free # unlimited Free calls # unlimited free call & SMS on CUG no. # 10 % Discount...
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                  docfaisaljamal
                  from Delhi, Delhi
                  Sep 19, 2014
                  Resolved
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                  Resolved

                  Address: Aligarh, Uttar Pradesh

                  I am really angry with Airtel service. I made a 3G data recharge of 1 GB (500 3g+500 2g) on Wednesday on 11/9/14 at 6.25 pm. Next day on Thursday when phone was in standby I received a message at 6.48 pm that my whole datapack has been and now my main balance would be deducted. I saw this message 2 minutes later and when I put off my 3G I noticed my complete main balance was deducted that was Rs. 200. I was shocked and it was unbelievable. I have not used enough data I know for sure after the recharge, but even if I believe that you people charge Rs. 200 for 3G access in 2 minutes that too in stand by mode.. Come on.. Stop cheating people like this.. This is fraud!!! Complete Fraud!!! I called the customer care and talked to senior customer care executive Mr. Vijay Kumar after that but he did not believe me and told me that I have used the data and he cant make a refund... What sort of service is this.. Cheating your customers and behaving rudely after that.. I am going to port my no. very soon.. And I wont ever use any of the Airtel services.. They are cheaters!!!
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
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                    C
                    Chintan2322
                    from Mumbai, Maharashtra
                    Sep 19, 2014
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    Hi, This is Chintan Desai [protected] From Mumbai, Malad I had ported in Airtel postpaid from Vodafone prepaid on 13th September 2014.As i had taken my plan of 599 in which i have choose 1500 local minutes and 1600mb 3g speed as additional i was informed that i will get 1gb of 3g data free for 3 months and 200 local minutes for lifetime from Kandivali west near station.As after my porting done i was inform that i have got 1500 local minutes and 1350mb only as per my plan 599 and no additional offers on it.so i had called in Airtel costumer care but they said no offers on your number so i visited Airtel gallery same in Kandivali they told me to wait 24hrs as they had mail some senior so all offers i will get in 24hrs but today its 7th day but no update on it.I would like to say that as per commitment and as per plan i have not got any of it this is completely cheating towards customer as i was told 1600 MB 3g in my plane and i got 1350 MB and i didn't got any data offer of 3months also.This is fraud and cheating as making fool of customers by Airtel i fell this is the worst network i have chosen.Hope you guys understand my concern and solve it asap.Thanks, Chintan Desai
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
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                      nancy sawhney
                      from Gurgaon, Haryana
                      Sep 19, 2014
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                      Resolved

                      Address: New Delhi, Delhi

                      MAKING A COMPLAINT This is to inform you that I am a honourable customer of Airtel since last so many years but from past so many months its being terrific to use Airtel services Kindly note that until 28 or 29 August I had utilized my 1 GB which is allowed as per the package and after which i didn¿t utilised the internet facility for few days & further I did call airtel executive on 1st or 2nd Sept to confirm whether I can get the option to use 1 GB in 200 or 250 charge for which the answer received was ¿ Yes¿ & the amount will be charged in my bill amount And from 5th Sept(My bill start date) again my new bill plan will be activated for which I confirmed. Now again while calling to the executive after n no times today after checking my bill amount they said my request for activating internet plan on 2nd or 3rd hasn¿t been activated so per MB charges applies which is a big BLUNDER done by your agent. I spoke to Preeti Singh, Akshay & Anand but they disconnected my call in between as they were not having any answer & was not able to entertain or respond to my query. Now, kindly check & resolve this at the earliest or else I will be filling the complaint against Airtel in consumer court as I have really got tired in resolving such issues. Need an response immediately Best Regards Nancy Girish Sawhney [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        kokya
                        from Pune, Maharashtra
                        Sep 18, 2014
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                        Address: Aurangabad, Maharashtra

                        Hii, my number is [protected] .am recharge my mobile 199 Rs.(2G) through online airtel web site but not getting data benefits and cutting amount from my main account ..am asking to customer care they not give me proper answer then he will stop my Internet service..again am calling he will stop my outgoing and incoming service ..again am calling but he did not give me proper answer ..which will having big big loss for me ...pls do the needful
                        Airtel customer support has been notified about the posted complaint.
                        Dear Kokya,

                        This is with reference to your post dated 18 September 2014. We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                        Regards
                        Rakesh Kumar
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          J
                          Jeetu 86
                          from Sangamner, Maharashtra
                          Sep 18, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Sir This complaint is regarding new broadband airtel connection which i applied on 31/8/2014, details are: Jatinder singh, B210FF, Hari nagar, N delhi.(SEF no[protected]. All formalities were completed along with connection charges.But inspite of several reminders and followups with channel manager Mr Abhey([protected]) and Mr Ashutosh([protected]) connection has not been energized till date and no satisfactory answer has been received from them. Mail has also been done several times to [email][protected]@in.airtel.com[/email], [email]nodalofficer.[protected]@in.airtel.com[/email] but of no use It is requested to please look into the matter and release connection on priority and also to take necc action against such irresponsible employees.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Aaltech
                            from Chennai, Tamil Nadu
                            Sep 18, 2014
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                            Address: Chennai, Tamil Nadu

                            We are not able to use 3G data card in our office premises as the range is not available. Our mobile network is also very low and its out of range . No proper response from Airtel support team. We are not able to get fixed line connection as well for almost 2 weeks
                            Airtel customer support has been notified about the posted complaint.
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                              priyanka_walke
                              from Indore, Madhya Pradesh
                              Sep 18, 2014
                              Resolved
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                              Resolved

                              Address: Nagpur, Maharashtra

                              Went to airtel gallery and asked for a new postpaid connection, they told me just give your documents we will start your connection in 48 hrs hence submitted all my reqd documents.the nxt day one document verification executive came at my place for verification and he told me that you are not entitled to get a postpaid connection as you are a student and does not hav any income source.after that i did nt use that sim. After one mnth i recieved a bill which i didnt paid bcz i didnt use it.Now every alternate day i get a call that your bill is pending, i also explained the story to them.but still they are sending bill every month. LATEST BILL DETAILS-" Name-:Priyanka Keshao Walke Number-:[protected] Relationship no-:[protected] Bill no-:[protected] Bill date-:12-sep-2014 Bill period-:11 aug to 10 sep 2014 Plz help me. my cntct number-:[protected] email-:[protected]@yahoo.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                A
                                anilraj.instru
                                Sep 18, 2014
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                                Address: Pune, Maharashtra

                                Dear Sir, My plan is changed without inform to me . My Sim plan validity is 27 Nov 2015 My mob no: [protected] I have asked care representative he said dont know about that. Request you to get me my previous plan. Regards, Anil Patil
                                Airtel customer support has been notified about the posted complaint.
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                                  sethrishi
                                  from Jaipur, Rajasthan
                                  Sep 18, 2014
                                  Resolved
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                                  Resolved

                                  Address: Alwar, Rajasthan

                                  i had made a complaint on 22 aug regarding voice craking i area. complaint no [protected]. Also made few more complaints on 1 st sept and 9 sept. also wrote a mail to Airtel regarding this voice cracking. till date i have not received any call from the complay nor they are will to resolve the issue. the customer care team of airtel only try to ignore the cuatomer rather than resloving the issued, i feel this customer care i a DUMMY process of airtel. you are requested to make an action towards them so that the customer could not get suffer. attached heerwith the request of written complaint Doc. Rishi Seth [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Sethrishi,

                                  This is with reference to your post dated 18 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                                  Look forward to hearing from you.

                                  Regards
                                  Sandeep Kumar
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    latha2216
                                    from Chennai, Tamil Nadu
                                    Sep 18, 2014
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    Hi Team, I have gone to airtel showroom at okkiyam Thoraipakkam, opp to CTS, OMR Road, chennai-600069, for portability. Initially they have received well took all the details and told me it will take 7 to 10 days for portability. After 7 days I went to the store again. They told me still it is under process. Later on I visited store for more than 5 times and finally 1 month later they told me that my APPLICATION got REJECTED. This is not at all fair and they were telling the stories only my application got rejected and telling to come me to the store after 2 to 3 days for raising new application for portability. Again after a week I went to the same store along with my friends AIRTEL Chennai sim and I have asked for NANO Sim. They have verified from their end and telling that this is not chennai sim and it is not possible to give nano sim for prepaid, It is possible to give nano sim only i[censored] convert to post paid. Is this the rule Airtel network is maintaining and will provide nano sim only if we convert to post paid ? Then again they sent me near to one more person and asked to check whether the sim belongs in chennai or not. Is this the way the airtel retailers are giving respect to customers words. I have clearly told them this have bought in chennai itself and they were not ready to listen to my words. How am I looking to them ?. I'm working in an MNC & all the time coming to the store wearing with my company ID card and they are doubting me. I called to my friend and he spoke to the retailers and had a discussion and finally they agreed to give nano sim with prepaid connection and since the sim which I took to the store requesting for nano sim is my friend sim they asked my friend should come to store for giving nano sim. If this first itself they would have told me then I would leave the store by then itself, they made me to wait for 1 hour. And i'm not sure initally why they have told they cannot give a nano sim for prepaid connection and later it is possible to give nano sim prepaid also. Is this a king of double game or they want all the customers to take only post paid connection. Post or pre paid connection that depends on the customers opinion and depends on his convenience. And one more important thing, I'm not from Tamilnadu and they came to know that i'm nt frm TN. Even i'm nt from TN I cn understand tamil. They started talking in tamil and keeping jokes on me. This is too too bad with the airtel retailers. I really doent have any interest to take airtel connection. They doesn't know how to coordinate with the customers how to talk to them how to receive them. Really I had a very bad experience with the Airtel.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
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                                      harimunghal
                                      from Agra, Uttar Pradesh
                                      Sep 18, 2014
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                                      Address: Meerut, Uttar Pradesh

                                      Hi There, MY AIRTEL 2G UNLIMITED Rs 248 DATA PACK WAS WITH VALIDITY TILL SEPTEMBER 15TH '14 BUT EVEN THOUGH Rs 402 DEDUCTED FROM MY A/C ON SEPTEMBER 10th '14 AFTER CONSUMPTION OF 3GB DATA. So please refund the amount that was deducted from my Airtel account.
                                      Airtel customer support has been notified about the posted complaint.
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