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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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S
Sunny4141
from Delhi, Delhi
Sep 11, 2014
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Address: Pune, Maharashtra

Hi, I have ported my Airtel number to Vodafone recently. The final payment of Airtel bill i paid before the due date. Number: [protected] E-Receipt No.[protected] Airtel Account ID: [protected] Due date: 08-Sep-2014 Paid date: 05-Sep-2014 Situation - Today (11-Sep-14) i got a call from [protected] and that lady forced me to pay the bill. I told her could you please check the record because i paid it before due date. But she said "NO" you have to pay it. Then I called to customer care [protected] and checked with them and they said there is "NO DUES", you already paid your full and final payment. Then i called on that [protected] number but its switched off till now. It seems Airtel doesn't care on fake calls. Kindly look into this matter and keep me posted on this please. Regards, Sunil [protected]
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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    shivya
    from Delhi, Delhi
    Sep 11, 2014
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    Address: Gautam Buddh Nagar, Uttar Pradesh

    Dear sir, Kindly inform you that I had received a call from Airtel executive from Airtel company & his name is Rahul .He told me about RS 399 Plan the detail of the plan is: a)525 STD Minute's FREE B)200 LOCALMinute's FREE c)500 MB DOWNLOADING FREE d)ROAMING FREE e) INTRNET SURFING & BROWSING UNLIMITED & FREE f)STD CALL CHARGES 40PAISAI G)LOCAL CALL 30PAISAI (REGARDING THIS PLAN I TOLD HIM TO SEND ME THE PLAN DETAIL IN SMS HE DIDN'T SEND ME & WHEN I CALLING HIM HE SAY'S SIR MAINAI TO TEEN BAR BAIJA HE IS TELLING ALIE THE AIRTEL EXECUTIVE TRY TO MAKE A FOOL REASON & THEY THINK AB TO PLAN BAICH DIYA MUJHAI TO MERA INSENTIVE MIL JAYAI GA, THEY THINK ONLY FOR THEIR INCENTIVE NOT ABOUT CUSTOMER BIG SAMEFULL EFFORT GIVEN BY AIRTEL EMPLOY) after getting information of all this plan I told him ok give me this plan & same day he send the field executive for this plan, the executive came & I told him about the plan he told me that I don't know only the rahul knows about the plan I said ok, he told me sir that you have to give me the 250rs & some lock no to change the network from vodafone to airtel & I gaved him from my side every thing I done. After one or two days I received a call that sir you have to clear the bill of vadafone of Rs 2207 then we will change your number I said ok & same day I had clear the number & I informed the executive in this number ([protected]) from 26/8/2014 to till now I am facing the problem. From same kind of attitude given by the vodafone that's why I tried to change the number now same thing happening with me in airtel. As per discussion with airtel Executive Rahul that after clearing the bill of vodafone the new bill will be raise by airtel company as per new plan but still I am using the vodafone network but now I am not going to pay the bill because airtel employ is responsible by his lazy ness work & every day i called them they talk like this with each other & say( ABAI USI KA CAL A GAYA YAR DIMAG CHAT RAHA HAI) is this the way to treat the customer now were we will go we are paying the money, then they all are getting the big & fat salary but no humanity in them that how much problem we are facing (money problem, time problem) i am sorry airtel is the same company & if this kind of treatment we are getting then i will say other customer please do take airtel plan reason they do the delay in work & in incentive they give big amount of dis respect with plan (I WILL COMPAINT THIS ABOUT IN CONSUMER FORUM/COURT) Warm Regards Shashi Shekhar +91-[protected] we will
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      rvkumar786143
      from Mumbai, Maharashtra
      Sep 11, 2014
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      Address: Karnal, Haryana

      Hello Team, I'm Ravi and i am using Airtel broadband before 3 years but before 7 days ago i had applied a new connection from ( M/s. PNS Telecome H-35, Ambedkar Chowk, G.T.Road, Karnal-132001. ) and also i have deposited rs1000/- non refundable security after 2 days later 1 person came for wiring but now i am facing a problem nobody came to my home for activation I have called to Airtel office also and also i have visited to store but all they are saying it will be activate today, same answer they give me again and again but nobody came to my house. Only giving excuse. They are not taking responsibility only giving excuse. I am totally fed up of your bad service, Just due to lack of irresponsibility i am facing lot of problem because i business is depend on Internet and now i am on that stage if you doesn't solve my problem then there is no point to stay with Airtel. I attached my payment slip please find enclosed. Thanks Ravi Kumar ph. +91-[protected]
      +1 photos
      Aug 13, 2020
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
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        utkujj
        from Kolkata, West Bengal
        Sep 11, 2014
        Resolved
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        Resolved

        Subject : Airtel Tower Problem in Our Village From Last Eight Month.

        Address: Siwan, Bihar

        Dear Sir, Subject : Airtel Tower Problem in Our Village From Last Eight Month. Sir, We are villagers from Bihar . Our Commplete address is VP: Sarari Vaya: Goreakothi Dist: Siwan Bihar Pc: 841434 Sir we are facing tower problem in our village from last eight month. We are only getting tower just eight hour in day. We complain so many times ( approx 10 times ) regarding this problem. But till date no any response...
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        Samit Kumar Laha
        from Kolkata, West Bengal
        Sep 11, 2014
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        Address: Kolkata, West Bengal

        Airtel DTH HD Purchased on 17/08/2014, ID no. [protected] . The problem is not getting audio sound . sometimes I cannot Control the volume with the remort .Once it is raised it cannot be controlled. I have lodged several complains but of no solution . Complain No. 39798037 dated 31/8/2014. My mobile number . [protected]. I need a solution Urgent.
        Airtel customer support has been notified about the posted complaint.
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          Prashant11
          from Pune, Maharashtra
          Sep 11, 2014
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          Address: Mumbai City, Maharashtra

          Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 000 has been made to Airtel PYMT-BIll today -11th sept @ 4.25 pm. 761622 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
          Aug 14, 2020
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Airtel - Fraud payment made using my Credit card to Aritel BILL Pymt. Request to stop and reverse out the same
          Hi, From my ICICI bank credit card, a fraud payment of Rs.4970 has been made to Airtel PYMT-BIll yesterday 6th-Dec @ 2:54 pm. 281669 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
          Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 070 has been made to Airtel PYMT-BIll today -11th sept @ 4.25 pm. 949419 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
          Hi, From my ICICI bank credit card, a fraud payment of Rs.5, 070 has been made to Airtel PYMT-BIll today -23rd Dec @ 06:00 pm. 949419 is the transaction number provided to me by the icici bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.
          Fraudulent payment using my Icici Bank credit card No.[protected] of Rs.4900/. made to AIRTEL PYMT- BIL ON 13TH Apr.2016.The person called me over mobile posing himself Executive of Icici Bank and succeeded to grab sensitive information of my credit card, and payment was initiated.YOU are requested to look in to the matter and arrange to reverse the entry.For safer side I have I had blocked the card, for avoiding any future fraudulent Txns.
          With regards
          SHYAM GHATPANDE
          C-402 SATIN BRICK, NEAR BLUE BERRY SOCIETY
          KHARADI. PUNE (MAH) 411014, Mob.[protected],
          email.. [protected]@gmail.com
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            vguntupa
            from Mumbai, Maharashtra
            Sep 11, 2014
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            Address: Bangalore, Karnataka

            HI Team, i am facing issues airtel.i have paid my amount through online and extra amount, but i am not received my extra amount . This is almost 10 months over, but still not resolved airtel small issue. Complaint No:57663297
            Aug 14, 2020
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Sep 22, 2014
            Updated by vguntupa
            We are not receiving any updates from airtel end. Where is your promise and commitment customer..
            <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
            Dear Vguntupa,

            This is with reference to your post dated 11 Sep. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

            We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

            Look forward to hearing from you.

            Regards
            Sandeep Kumar
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Sir,

            Iam Just downloaded my airtel app on play store &amp; it will activated bollywood news&amp; charged Amount of Rs. 35/-..

            pls refund amount as soon as.
            Dear air tel

            iam execs-sting customer airtel

            i book new connection broad band to u r airtel REP Mr.Suresh
            (ph : [protected] )
            at may 30. he promise next day i get connection.( in front of my house only
            airtel line is available he said )

            he collect money 1000 rs.
            he give one ref : TNPC 777191

            STILL DAY I NOT GOT ANY CONNECTION
            I MAKE CALL SO MANY TIME HE NOT PICK UP MY CALL - NO RESPONSE.
            KINDLY TAKE CARE THIS ISSUE
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              skgupta_799
              from Bengaluru, Karnataka
              Sep 11, 2014
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              Address: Raipur, Chhattisgarh

              Dear sir, My mobile number is [protected] Name-Surendra Kumar Gupta .my previous balance was near about Rs 82/ and now it is showing Rs 32/ . i have called so many times of call center of airtel but no body is replied. They are saying we are seeing but i have not got any right answer. Please do needful Sir. Thanks & Regards Surendra Kumar Gupta .
              Airtel customer support has been notified about the posted complaint.
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                rampuria
                from Bareilly, Uttar Pradesh
                Sep 11, 2014
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                SIR, I SATYANARAYAN [protected] TODAY Rs 19 DEDUCT FROM MY ACCOUNT. WHEN I CALLED CUSTOMER CARE I TALKED WITH MAHESH (SENIOR OFFICER) WHEN I ASKED REASON OF MY DEDUCTION HE GAVE ME UNRESPONCEBLE REPLY AND SAID SOME OTHER WORDS ...PLEASE RETURN MY RUPEES
                Airtel customer support has been notified about the posted complaint.
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                  sc-online
                  from Chennai, Tamil Nadu
                  Sep 11, 2014
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                  Address: Bangalore, Karnataka

                  Actually i am Sanjay From Bangalore. A Customer for Airtell Internet 3G Connection. I have a Problems o this Airtell 3G connection. Please Rectify my Problem as if we Check Data Use in Internet 3G Connection it is showing 908MB. If we Call to Airtell Customer Care Center and Ask them means Tehy will tell only 500 MB Some thing usage. I dont know weather which one i want to follow. Today on 11 Sept. 2014 Approx 3:00 to 3:30 I have Called Them and Asked about my Queries. But some thing Fraud Thing Going on in Airtell Please Check Behalf of Me. Cos Last 2 Months Back i have Paid 1900 rs for 3G Useage.
                  Please
                  Sanjay
                  [protected]
                  Bangalore.
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                    chitr63
                    from Delhi, Delhi
                    Sep 11, 2014
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    Have been complaining since last week that the engineers who come to visit for complaints have been asking Rs 1500 and next engineer Rs 1200 for new wi-fi router when airtel has too provide and the wiring done is full of black tape joints which is non water proof and for the last two days even telephone is not working
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      muthu86
                      from Chennai, Tamil Nadu
                      Sep 11, 2014
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                      Address: Chennai, Tamil Nadu

                      I am using post paid no [protected] from airtel and using a data plan of 375(1GB 3G data free). My billing cycle period every month of 8th to next month 7th. Last month bill tariff was revised. I did not get any messages or mails about the revised tariff. As per my bill plan i have used only 1GB mobile data. Now my mobile bill was about Rs.1115. While conducting customer care they are giving useless answers. They told according to data flow rate they have charged. I dont know about data flow rates.But have consumed only 1GB. Airtel customer care officer Kavitha from santhome zone did not give any responses and careless. I want she has to apologize about this issue. If not giving proper answers i have to complaint this issue in court.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Dear Muthu,

                      This is with reference to your post dated 11 September 2014. We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        apuri1
                        Sep 11, 2014
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                        Address: Gurgaon, Haryana

                        Bill for my airtel number[protected] used to be generated around... . However, since the last 2-3months it was not being generated on time. I contacted Airtel customer care in this regard a number of times (reference number s... dt...) for resolving this issue. However, even after repeated complaints nothing was done. Now today I have received a message that I should pay the bill amounting to Rs.within one week to keep the services on my number continue. I have been not given any detailed summary of the bill. I am surprised at the level of callousness of you people. While my repeated complaints regarding my bill not being generated have fallen on deaf ears, on the contrary, I am being sent such a message as if it is my fault that the bill has not been paid. I hereby ask you to disconnect my number with immediate effect. I am just not interested in availing telecom service from a provider to whom I have paid all my bills on time and even requested for generation of bills on time and yet the service provider has the audacity to send me such a message. Before I pay the bill, I should be sent the complete bill mentioning the period for which it pertains to, with complete itemised details like call details, Internet usage etc. Only then I would deem fit to pay the bill. I may also be apprised about action taken on my repeated complaints on your customer care regarding non generation of my bill, complaint numbers for which I have given in the first para. Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More >
                        Airtel customer support has been notified about the posted complaint.
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                          vikrantdive
                          from Nagpur, Maharashtra
                          Sep 11, 2014
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                          Address: Nagpur, Maharashtra

                          This is to inform you that I had opted that for plan where I was to be charged 10 paisa per call for airtel to airtel call but I have Observe that you are billing me at the rate of 30 Paisa per call for airtel to airtel .Kindly look into the matter & settle my rate for 10 paisa per call for airtel to airtel .
                          Airtel customer support has been notified about the posted complaint.
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                            praveengoel
                            from Bengaluru, Karnataka
                            Sep 10, 2014
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                            Address: New Delhi, Delhi

                            Dear sir our Internet Mb is itself deducting very lastly we comlaint about it on 198 but they didn't took any action i request you to please see to it registered name : sanjay goel internet no. [protected] contact no. : [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              Shetty J S
                              from Mumbai, Maharashtra
                              Sep 10, 2014
                              Resolved
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                              Resolved

                              a man named chirag/mahesh has messaged me some special no.s which end with 1888 and then i selected a no. which is [protected] . so he sent an excutive to my house to collect id proof and he took money for the sim card that is 300 rs and gave us the sim then he said that it will be activated in 48 hrs soon we found out that the card has been registered in some other persons name ( when we call on the no. purchased sombedy picks up the call) now when we ask him to return the money he refuses and gives us excuses to come here and there . please help us get our money back . (no . of chirag [protected]/[protected]Attachments areaPreview attachment img018.jpg
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
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                                sabari selvaraj
                                from Mumbai, Maharashtra
                                Sep 10, 2014
                                Resolved
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                                Resolved

                                Address: Erode, Tamil Nadu

                                I'm used Airtel Broadband [protected]. I give the cancellation Request through airtel customer care. They said you bill amont will be cancelled when you change the sim postpaid in to prepaid and they give the reference number for that. The reference number is 56503084. I went to local airtel service center to change the connection in to prepaid but they wont accept that and each and every month they raised the bill for that unused data card. Kindly reject the service and cancel the bill amount. For any queries contact me [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
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                                  vishal.balaji
                                  from Bengaluru, Karnataka
                                  Sep 10, 2014
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                                  Address: Pune, Maharashtra

                                  I was using a 3G Airtel dongle for approx 2 years. i lost the dongle. Called up customer care and asked them to block the services from the same number. I was confirmed as well regarding services being stopped. But still per month bills are being generated for the same number and i am asked to pay the same. DONGLE NO [protected] DATE OF BILL PAYMENT 27TH JULY.
                                  Airtel customer support has been notified about the posted complaint.
                                  Sep 11, 2014
                                  Updated by vishal.balaji
                                  Worst part is Airtel is accepting that they had got the call from me to barred the services. But still the number is in active status..
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                                    gaurav5529
                                    from Kishanganj, West Bengal
                                    Sep 10, 2014
                                    Resolved
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                                    Resolved

                                    Address: Bhopal, Madhya Pradesh

                                    NAME- AMAN DEEP MOBILE NO.- [protected] Sir I have already paid RS.4400 For installation of broadband connection on 1st september only... But still they have not installed the connection... Nd they r not even receiving my calls nd even if they r receiving they r not replying properly nd they are just giving fake reasons... If installation was not possible at my place then they would have told earlier only nd they would have not taken the money... At the time of taking money they said that they will install the connetion within 3 days only but it's already 10 days passed nd still they have not installed... Sir atleast they should value their Customers... We are really very dissatisfied with this... Sir plz help us... Sir plz reply soon... Nd treat it urgent...
                                    +1 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
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                                      Bigdane.rohit
                                      from Puttur, Karnataka
                                      Sep 10, 2014
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                                      Address: Bangalore, Karnataka

                                      There is a huge network issue at both my office and home after registering Complaints soo many time no 1 has the time out at airtel to revert back at all When asked to customer care executive about this issue he/she said sir please change Of to some other network provider airtel cant help u by any means.
                                      Airtel customer support has been notified about the posted complaint.
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