Airtel Complaints & Reviews

I use to recharge my airtel prepaid sim with 3G. But for last 3-4 months it has been working so poor that it is sheer wastage of hard earned money. The whole idea of connectivity gets defeated. waiting time for opening of any website is very huge which irritates. Please address the issues immediately. You have moral obligation to provide services to your customer who pays you.

I am getting cell broadcasts continuously on my cell phone. There is no limit of the cell alerts.. It comes continuously and constantly. If I am travelling then it comes about 200 broadcasts in one hour. This consume my battery and irritates me. I have complained this and registered DND . My DND registeration No. A[protected]. Please stop these cell broadcasts ...

10/6/2014. Post paid dealar my new connection sim card number
[protected] & 299 plan total 750 ripped payment take the dealar
15 ago not response & sim card other selling my number please resolution

Fast
Airtel postpaid dealar number [protected]
I am Punith Kumar cb
my number [protected]

I am the latest victim on the same lines as the thread below - http://www.consumercomplaints.in/airtel-executive-collected-documents-and-deposi...⇄ I had requested for a broadband connection on 13/6/2014. I paid the guy 1000/- towards installation charges.( Name -Santhosh - [protected]..same as Seema's number in the thread above) and emailed all the documents to [protected]@rediffmail.com. I received no receipt or reference number.He seems to have vanished after that with no response. I have visited the airtel showroom on Bannerghatta road, Bangalore and they told me file an FIR. Request your action ASAP. Thanks, Santhosh

I am vinay and i am using tata docomo datacard postpaid connection from one year and now i want to change my datacard connection from postpaid to prepaid and i cleared all balance amount. i submitted the application form to change my datacard connection from postpaid to prepaid and i called to customer care to send the request number but they are not giving any reponse. Please i am requesting u to change my datacard connection from postpaid to prepaid.

My Datacard number : [protected]
Account no:[protected]

Hi, 10 Days before we booked for Airtel Broadband Connection (Booking Number : tnpb032739) in the amount of Rs.1849. Still now there is no updates from Airtel. We have called the Executive ([protected]) to get an updates but he didn't response properly.Again next day we called to the same Executive and Manager ([protected]) to get an office address details to meet them directly but they didn't open the mouth and silently cut the call in middle. On that day itself we went to some Airtel Showrooms and got an details as they didn't submit the application still. We was really disappointed by airtel and their service. We think they did personal expense in our cash.The Executive and Manager are planned and going the business to get the amount from people for connection and using for they personal use. Why Airtel giving dealership for these types of Agent?? 100% Airtel is response for these types issue. We need an immediate answer and amount. Our Contact Number : [protected] ; [protected]

I tried to recharge 3G internet for mobile [protected] on 6th-June-2014. Amount of Rs 449 has got deducted from my citibank credit card but recharge was not successful. Its been more than 10 days but amount has not been refunded. Tried reaching customer care several times but not response. Date - 06/06 Transaction Reference no: [protected] BHARTI AIRTEL LTD-KARNATA 449.00 complaint number: [protected] and PR[protected] - Arnab [protected]

One rascal on behalf on airtel called me and used very bad abused words and frightened me that he will come to my adress and shall beat me for bill payment. I want that rascal to say sorry and if not I will take compensatory action in court on airtel and him and majorly on airtel for hiring such illiterates. His number is [protected].

I have been using the Aitrtel prepaid service for the past week and have been receiving anywhere from[protected] unwanted messages each day. Most of the messages (> 99%) provide zero information and I have listed it below: LastCall Charge Rs. 0.00, Last Call Duration 00:00:00, Current balance Rs. XXX.XX. For instant help please dial *121# I have called their customer care number (121 and 198) a minimum of 100 times and have even visited their relationship center to get this problem resolved but have failed. The message I got from the relationship center in Rajajinagar, Bangalore was to turn of cellular data, which is a very dumb thing to say as I'm paying for the service and unable to get application updates and e-mail message updates on my phone. The customer support section is horrible and the support personnel simply cutoff the calls if they are unable to help, which in this case is most of the time. The managers are equally clueless and are simply unable to help me. You can reach me at [protected]@gmail.com for more details. Ref. phone number: [protected].

I sent the below emails to Nodal Office, Bangalore - 17th June 2014 Hello again, After lot of complaints and follow ups I finally got the 4G LTE wifi router connection after getting the demo. However the speed and connectivity with which I was impressed in demo now it is totally opposite case. In the demo I got 14MBps speed and the device I got gives me 1.2kbps. I raised a complaint and a technician came to upgrade the firmware after which it worked only 30mins with 3-5Mbps speed and samething after that, most of the time it disconnects. I raised another complaint and no one has contacted me till now, I took the device to Airtel store - Nandi durga road. They got speed on 12kbps in there showroom, they raised another complaint. Is there not a problem with the device? Reference no. 56725563 for your airtel mobile has been registered on 16-JUN-2014 11:51. The same will be closed in next 4 days. For status update, SMS SR (ref. no.) to 121 Reference no. 56734313 for your airtel mobile has been registered on 16-JUN-2014 18:51. The same will be closed in next 4 days. For status update, SMS SR (ref. no.) to 121 In total there have been 3 complaints raised in last 2weeks, its less than two weeks since I got this wifi router. Is this the kind of service and response am I expecting from such a big brand at the start of my new service?? I want this to be fixed or replaced asap or please get me my money back. Regards, Sameer Javeed ********************************************************************************...⇄ Hello, Wow!! To my surprise, when I called customer care for my 4G issue again, I spoke to Bhushan pal who tells me my request is closed and disconnects me when I ask for manager because the request was closed without my knowledge. How can someone close the ticket without my knowledge and without resolving the issue? Shouldn't I get a text message when the request gets closed? Bhushan Pal disconnected me, I called back and spoke to Sushma BS who politely gives me all the details, promised me a escalation mail will be sent, which I am not sure how far this is true. She tells me her manager name is Harish H and Bhushan pal is her colleague. I request Airtel to resolve this, replace the device, get this taken care at the most priority level as the issue is from the day one I got the device. Never got the speed as shown with demo piece, never got least expected service from you guys, at least get me a good device and connectivity for the amount I paid to get the device. If I had not called now, I would have never known that requests are closed, because sending an email has never been effective. You people never action any email ASAP. Every email sent to you takes 24-48hrs to reply, then why is this given to escalate or complaint anything? Please get this working for me quickly, I can't pay the bill for something which I never used. Regards, Sameer Javeed ********************************************************************************...⇄ It is of no use writing it to the Nodal Officer's email address - as he never gets to know - its a small team who works on it and none are bothered about what customer is going through. None from the team have called me to have this taken care of. I walked into the Airtel Store of Nandi Durga road yesterday (19th June 2014), Mr Akhil Kumar checked the device - got me a sim replaced and promised the activation in 2-4hours. I got the sim around 3pm and till now the sim says Registration Failed. I called them again, I was told they will check and call back but never did and now they dont receive my call - I got the Airtel 4G router device on 6th of June 2014 and till date I have not used even for a day. I feel helpless, dont know where to go whom to ask and get this fixed :( :( :(

sir i lost my mobile on 17 june along with my airtel no [protected], so i went to the nearest airtel office for a duplicate sim with same no.they told me that this will activate in 3 to4 hours but sms service will take around 48 hours but till date nothing happend inspite for calling cutomer care for about 30 times my problem remain the same now i was told that it will take about 72 hours more what the hell is going on please help me.

I contacted from my postpaid number to change it to prepaid. Contact customer care on the same. After arguing for half an hour they said me to visit nearest airtel office at (near police station) Rammamurthy nagar branch, Bangalore. There the person gave improper information stating you can contact again customer care to argue again and they will not change to prepaid and every month I need to pay the monthy rental. This is not at all happening. I am going to complaint in many complaint forum as well and social network for everyone to know the service of airtel. It depends on the action they take or solve it.

Hi, I had using Airtel postpaid number [protected], due to some personal reasons I was not able to pay bill, after some days airtel executive start calling on my family members number (they have taken numbers from my call history) and started using abusive language. I called their customer care and they had settlement this case and i paid settlement amount Rs.2000/-. After 2 month today i got a call from Airtel lawyer and he is saying that You have to pay again pay 2800/- Rs. I am feeling very stress Here this person even recorded the conversation with so called lawyer. I just want to be inform people to be careful of Airtel before availing their service. Please do share this with your friends and family. I am surely going to share this on people on facebook, twitter and other social media.

Irrespective service and untolerable feedback from the person at airtel office. Went to convert to post paid to prepaid. Starting itself warning statements, bill payment only through cash. Stepped out for various reason like, id proof(xerox is more black, need cash no card accepted, need another photo. For one post paid to prepaid need to walk many times. I am going to convert all airtel to other service(number portability). Also I will take superior officer to that center to take necessary action on the particular center at (Opps to church) Rammamurthy nagar, Bangalore 560016
(Droy [protected])

Hi, I have put a complaint regarding the signal disturbance of airtel tv and they came down and change some device for which I have paid extra money along with their service charge and just after one day after they replace the device the same problem started again so I call up again at their local office no.([protected]) which they have given me but no one pick up the phone. It seems like the service engineer who came here doesn't even know what the problem is. This is not the first time that this problem is happening. Whenever there is rain or a little bit of wind the problem start again. They should declare that their service won't work at the rainy season and also if there is a little bit of wind. What kind of service they are providing. They said that they will charge for the service if the problem start again 15 days after their service engineer visited. So may be they are waiting for 15 days so that they can charge again for their service. Customer ID - [protected] Name - Boynow Thiyam Location - Guwahati, Assam Contact mail I'd - [protected]@gmail.com.

For various on-line transactions done between 28.04.2014 and 01.05.2014, amount of Rs.600 collected as per my credit card statement, but recharge not done. Details of transaction ID date and time is already furnished through my mail dated 10.06.2014 to the customer care department of the company. However, customer service department neither acknowledged my mails nor bothered to redress my complaint. Prakash W Raikar.

My Postpaid Mobile No .[protected] called ID List has been misused by one of the staff member of Karvy Consultants Limited, Banjarahills, Hyderabad, My call ID List consisting of Bills Nos .[protected] dt[protected] & Bill No.[protected] dt 12th Jan 2014. I understand that Airtel is having Data Management services joint venture business with Hyderabad based Karvy consultants Limited Hyderabad. My caller ID List as mentioned above has been misused to the maximum by damaging my personal image & reputation . Culprit who has managed to get my Call ID List operating through Airtel Mobile No. [protected], & [protected], Please cross check my ID Nos of [protected] with the call list of Culprit who is operating Airtel Nos as mentioned above. This is a very serious grievance and it will be viewed very very seriously. This matter has been complaint with No del officer Airtel, Hyderabad who has conducted some preliminary enquiry, but it is not satisfactory. I kindly request Airtel to conduct through investigation in the matter and necessary legal action may be initiated. I am not going to spare all concerned who are directly or indirectly involved in misusing my call ID List for un known reasons, my grievance will be filed with all the public media relations if appropriate action is not taken against my complaint . Because of frequent disturbance and misuse of my Post paid Airtel No [protected] i was forced to get disconnect my services. Please call me on my Mobile No [protected] if any help required on your enquiry and investigation . Regards G.KRISHNA

I am working for Cognizant Technology Solutions Chennai. My office in DLF, Porur. While at office, mobile is not getting proper signal, Not able to sync-up my company mail, not able to make call, sometime I could here the other end but mine not audible at other end, Signal very poor .. You are Cognizant preferred vendor and have a huge CUG base. I complained 3 times about this and no remedy was given to us. In DLF more than 1 lakh folks working and so many might have airtel connections. So have to install a booster to solve this. Otherwise phone is working fine at home, on the way and other offices. Please fix this Thanks S Herald J Sither [protected]

I am using airtel prepaid number and deducting 1rs/day for a service from my balance for the past 3 days I called up customer care today (18th June 2014) to enquire about the balance deductions. i have been told that S MONO and S CAN services activated i didn't start any service and didn't get any intimation about service activation how do they activate services without my notice i want my deducted amount to be refunded to my airtel mobile My call Reference number is ROVDE[protected]

I have taken a new airtel pospaid connection. It was a corporate plan where sales person told me that if i will take plan of rupees 98 then i will get 300 mb 3G and after that unlimited 2g in normal speed but they are providing me controlled speed Which is very poor. Shame on airtel.