Airtel Complaints & Reviews

I filed the complaint Number OT[protected]. It has been suo moto closed at customer care level without informing me the outcome. In view of substandard service I was forced to close the connection and gave the details of the person who handled it. The complaint has been closed without telling me who will refund the cost of the dongle which was one of the issues raised in the complaint. Now further complaints cannot be filed as the complaints page continues to reject submission of the complaing repeatedly giving the message that the authentication code in the black box is incorrect. I have taken screen shots to show how Airtel harass customers and waste their time..

Dear Sir, I am willing to state the following for your kind information & necessary action please. I am using a AIRTEL SIM (Mobile no:[protected]) for using 3G net/data facility through a AIRTEL DONGLE. On[protected] I did a online recharge of Rs.249/-.at 08:23:48AM (TXN ID:[protected] as per the available plan as advised in the airtel website for 1GB 3G Data Plan.After recharge I got the sms intimating about sucessful recharge.But I found that the 1GB data was not credited and later at evening again I did an another online recharge of Rs.449/-for 2.5GB 3G data plan. When on[protected] I inquired about the fact with Airtel customer care they are accepting about the recharge of 249 but telling that there is no such plan of Rs.249/- is available for 1GB 3G data with Airtel. Where as till now it is shown in AIRTEL website for online recharge. Now tell me how Airtel is doing this.Is it justified to their loyal customer. I need your intervention within the matter and please take an early and eye catching action against AIRTEL so that further they can't dare to cheat the people. Regards. Sabitabrata Ghosh [protected]

My airtel prepaid mobile number +91-[protected] has been out of service for about 2 months. I am baffled at this sudden reckless folding of services, unduly and inordinately. My number was on roaming (Stationed at Rajasthan since December 2013) but it was under active usage. I recharged it regularly and made/received calls and SMS through it. My details are given below: Registered No. - +91-[protected] Registered Name - Sandeep Nammi E-Mail - [protected]@gmail.com Area Circle - Delhi NCR (Rajendra Nagar) Alternate Contact No. - +91-[protected] I have been unable to use it for more than 2 months now, Why this number was hibernated must be explained to me. The number should be made active forthwith without any delay and with recompense of balance therein.

Respected sir,   Airtel customer care called me from no +[protected] to my Airtel no [protected] yesterday (26/06/2014) at 16.19 hrs which offering to recharge Rs 25 to get 250 MB 2G data ( 125 MB instantly valid for 5 days and rest 125 MB would be credited in next 4 hours valid for 15 days.)
I have recharged rs 25 but got only 125 MB 2G data valid for 5 days. One day over, but rest 125 MB  is not credited to my account.
To know the details, I called the customers care, one received the call & disagree to credit the rest data balance.
Please solve the problem.
Thank you.

Dear All @ Airtel, This is to bring to your attention again on the bad service and reception of Airtel services for which I have prescribed on both mobile services as well as broadband.. In spite of repeated complaints, no action has been sought.. I would like to take this on escalation path.. Please note my complaint again.. Mobile numbers – [protected] –Vedant Patel [protected] –ISS Intergrated services- User- Vedant Patel [protected]- Albina Patel(Wife) The reception in and around the premise of No 24, 3rd cross, Vaikuntam layout, Near Vaikuntam apartment Bangalore 560037 is very poor or negligible..We need to come onto the street to make or receive calls..Same is the issue with all subscribers in my neighborhood..All have similar complaints.. Do you suggest we go for alternate mobile service provider or are you going to do something..

I received a call from[protected], supposedly promotion call number from airtel person at 14:03 on 26.06.14.He said that I was a valued customer and need to tell me about some scheme. I told him that I am busy in OPD (since I am a doctor) and please don't disturb me. He kept on arguing to explain me the scheme. He also went to the extent of saying that "jab paise katenge to pata chalega".I would like to look into ther professionalism of the team who are disturbing us at odd times and arguing with us and using offending language.If we are not interested to talk to them, thay should just say "thank you".

The subject monthly bill has not been received for the month of June'14 subsequent to my consent for autopay option to HDFC bank . The payment against the bill amount has already been credited to AIRTEL based on the intimation sent by AIRTEL to HDFC bank Card Division but no bill has been sent to me so far . In absence of the bill I am in trouble to claim the amount back from my employer . Pls send me the bill immediately . Regards Goutam Ghosh D-13.7, NBCC VIBGYOR TOWER NEW TOWN ( Near AXIS MALL ) KOLKATA -700156 Consumer no 16501869 Tel No[protected]

Dear Sir/ Madam, I am Dr. Rajendran and got Airtel sim in chennai, No is [protected]. I came to Dubai and without giving any notification my sim is deactivated. This is second time I am facing the same problem. I used this number just 2 weeks before and received messages, but Airtel customer service says reason for deactivation that i did not use this sim for last 3 months. But I have received more than 100 messages in last months. I was not informed before about deactivation and I did not get any email from Airtel or call or messages. How they can disconnect without giving information to customer? They expect me to come to India and reactivate. Does any one can come to India only for reconnection??Kindly solve this problem. With regards, Dr. Rajendran

On June 11 th had enabled smsm booster of 18, but at a later point of time i noticed that i was not active after 2 days, i was charged one rupee per sms, very cheap and mischevious activity done by Airtel. I was customer of Airtel from 2006 till date. After this incident i am planning to port my number to other network PFB the recharged evidene - As attachment link is not working updating the evidence here.. Namaste! Online recharge transaction has been processed successfully for your airtel prepaid mobile 99xxxxxxx1. Transaction ID[protected] Amount (Rs.) - 18.0 Best Regards, Team Airtel Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. For further assistance, call 121 for general queries(agent assistance is chargeable at 50p/3 min), call 198 for complaints This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

sir, I have recharged my mob.[protected] with ₹196... Via paytm not get any balance sms recieved (Recharge successful for Rs 196.00 .Talktime Credited: Rs 0.00, Processing Fee: Rs 174.44, Service Tax: Rs 21.56. Current Balance: Rs 2.75. Validity :28-Nov-30) so kindly send my money back to my acc. Sbi ..[protected]..

Sir my airtel sim had broken and I had re-issued the sim from the airtel store situated at " outside dhawan coony, ferozepur city (152002) " on 26th june. The owner of the store had asked for my id proof and charged me Rs. 100 When I asked him that the actual charges are Rs. 25 and why was he charging Rs. 100 which is 4 times from me. I told him that I had re-issued my other airtel sim from chandigarh where I was charged Rs. 25. Then he replied that at chandigarh Airtel itself pay the rents for the stores whereas in ferozepur we ourselves had to pay rent for the airtel stores, so he was charging Rs. 100 from me. The argue is not about the extra Rs. 75 he charged from me. The thing is that if he has charged me Rs. 100. It means he is charging 4 times from every customer which is wrong according to me. Do the needful. Details of SIM re-issued: SIM No.[protected] Own Details: RAHUL ARORA [protected]

Hello, I have purchased Airtel prepaid SIM on June 20th and submitted all my documents. The shopkeeper said it will be activated with in 24 hrs. Now its been 6 days and still the card is not activated. Below are the SIM card details: PKD CODE: POWER PACK CH/TN 2/A411 SIM number:[protected]/5 Mobile No. [protected] Please expedite the SIM activation process.

Hi my self vivek kumar I received call from airtel, They said about the airtel 4g net benefit. After lesson her word i find tds offer suitable for me. I agree to take airtel prepaid connection, I provide suitable time to agent will come to me and i will take connection. Next day he will come showed me demo and provide me one airtel dongle. I paid 1100 rs amount to him he said tomorrow he will provide sim card. But he revered come after 3 day he came and provide sim card. Till that date i am waiting for my activation, and they don't received my call, I am corporate guy i don't have time to go physically. Purchase from :-ARB GLOBAL VENTURES Addess:- P-162, CIT SCHEME ULTADANGA kolkata:- 700054 PH no-[protected] Purchase date7-6-2014 Amount Paid :- 1100 rs. If possible then pls help me out from this situation.

This is ridiculous there has been instances where i have received missed calls from +92 numbers, earlier i had ignored thinking that it will be resolved. But still i have received a call from +92 number which the country code for Pakistan(as per the internet are fraudulent calls). Why are we getting calls from this number at all. Shouldn't you guys just ban such calls automatically. Since these are calls which can harm our accounts. Don't you AIRTEL guys understand the safety o[censored]s INDIANS. How the heck did they get our numbers. Please check. This is really pathetic of you guys.

I have been a customer of Airtel from the time I owned a mobile phone and my mobile number is [protected]. Of late I notice that I never receive the calls made to my phone. Even when I keep the mobile next to my land line phone and give a call to my airtel number it says out of range or busy etc..etc.. After a few minutes I get a message saying I had a missed call and requests me to call back. Now I wonder if the company is resorting to some unethical business practices. I hope you will take some steps to rectify this if not I and my family members will be forced to change the service provider

Respected Sir, We had applied for new 3 connection long back 20 days before, still we haven't received the same. Very disappointed. Not happy with airtel services. Kindly look into this matter urgent. Regards, Sangram Kamble [protected]

I Chintan Shah want to lodge a complaint against Bharti airtel. Initially I had been fooled by the salesmen for taking airtel dongle during which the scheme he showed was totally diffrent from the scheme I got.So knowing the truth about the plan I opted for disconnection of my number.The responsible authority of the airtel company called me up a told me not to dissconnect and opt for prepaid conversion of the same no. I agreed and paid all the pending dues of the bill and filled the perpaid form along with postpaid to prepaid conversion form and i was given the Prepaid SIM card on the very same day and had been told the number will automatically disconnect and prepaid sim card would get activated within 7days. But they didn't converted to my prepaid and rejected my Conversion form.After 10-12 I called them up and told the problem and the concerned person on phone its under process and would get converted very soon.I also after Some day i went to airtel gallery but the gallery authority told the server was down kindly come next day.I regularly posted my complaint on the customer care but didn't got any response and use to say that their senior would call in some time. After 2months the airtel department calls me up and asks me to pat the dues of 1600 or so. How can it be so, i posted complains regularly of my problem converted to prepaid by clearing all the dues. Its an irresponsible way of Airtel company of charging their customers. Chintan Shah

I owned a Broadband connection with Airtel at my rented house in Ghaziabad. When I shifted out of that location, I requested a discontinuation at the Airtel office thru customer care 121. I was told that I needed to pay the pending amount then only my connection will be disconnected.. I paid all the due amount and my connection is closed. I also mention in call there should not be any further bill will be generated and they assured me for the same. My connection is disconnected and I shifted to Lucknow. Now after 2 months, a customer care executive is calling me and asking me that a bill is generated on my number and I have to pay the due amount 517. I told them I have paid all the outstanding amount at the time of disconnection, if you don't believe plz verify the audio recording. Now, airtel executive not listening to me and calling me 3-4 time a day in my office time and asking me to pay. Also, from last two months I didn't receive any bill generated on my mail id or sms which i usually received as a soft copy. Fixedline/Broadband Number : [protected] Account Number : [protected] Transaction Number : [protected] Payment Amount (र) : 1226.49 Please resolve this ASPA. Airtel : This is plain and simple harassment. I don't mind making a payment if there's something due from my side, but to contact me out of the blue to make this payment without any prior intimation for such a long time is not acceptable. Thanks, Deepak Nigam

After completion of my plan, I applied for disconnection of my net & land line.phone no [protected] service with application on 31.05.2014 making all due payments on 31.05.2014. No acknowledgement application was given by customer care representative from Kanchan Bag road office. However he told that online remark of disconnection has been made by him in their internal system.Connection still not disconnected.

After completion of my plan, I applied for disconnection of my net & land line.phone no [protected] service with application on 31.05.2014 making all due payments on 31.05.2014. No acknowledgement application was given by customer care representative from Kanchan Bag road office. However he told that online remark of disconnection has been made by him in their internal system.