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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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P
pratimaM
from Chennai, Tamil Nadu
Sep 5, 2013
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Address: Chennai, Tamil Nadu

Please provide as much information as possible.. Hi, I have recharged rs60 on 21.08.2013 from www.airtel.co.in.But till date i did not receive any amount in mobile([protected]). Many times i called customer care of AIRTEL they are not at all listening and not reverting money to my account also. When i was talking with english they are started talking with me Tamil and telling connection distrubed could you please check on this issue and if not, possible return my money.My number is [protected].Yesterday i was able to talk with one person he was telling money has been returned to your account but frequently i was checking but money has not been credited also. Thanks Pratima
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    Y
    yvraous
    from Hyderabad, Andhra Pradesh
    Sep 5, 2013
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh

    This matter(below) was mailed by me on[protected] to Mr Arun Kumar(Manager) at Hyderabad. I also contacted him on mobile([protected]) no. of times but no results. Actually, already we are having 120- Airtel connections with inter-com facility and we need another 70-connections.So far no action. Can you please look in to it? Y V Rao, [protected] Hyderabad. Dear Arun, Please provide the facility to install Landline phones and Inter-com facility to the following flats in our Balaji Bliss, Nizampet Road, Hyderabad-500085. A-108, 207, 208, 302, 303, 308, 402, 508, 509 B-101, 107, 109, 110, 304, 401, 404, 501, 504, 505, 509 C-301, 305, 402, 503, 505, 506, 507 D-101,102,103,104,105,106,107,201,...... TOTAL 35-PHONES in this D-block. Grand Total = 70 nos. I would like to know is it possible to install immediately or any cabling has to be done? If so please do the needful. With Regards. Y V Rao [protected] Balaji Bliss Inter-com Facility Group no. 386Please provide as much information as possible...
    Aug 5, 2021
    Complaint marked as Resolved 
    Namaste Mr. Rao,

    This is with reference to your post dated 05 September 2013. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

    Regards,
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      B
      bhanupm
      from Hyderabad, Telangana
      Sep 4, 2013
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh

      Fraud SMS message From:+[protected] SEE BELOW: Please beware, don't fall for these msgs. Why are police and Cell phone service providers like Airtel not taking action? How to get these numbers blocked by Airtel? ########################################### My name is Melissa & i have 8.5 million dollars to transfer to u in charity name to help poor ones in ur place india,contact me here: [protected]@hotmail.co.uk ##########################################
      Aug 13, 2020
      Complaint marked as Resolved 
      Namaste (bhanupm),

      We would request you to kindly ignore these calls and messages and don't revert on such types of messages and calls. For more information please refer this link http://www.airtel.in/important-alerts/.


      Regards
      Rakesh Kumar
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      message also me faom number [protected] as below.
      due to death of husband i decide to donate my fund to you for charity work, to help the poor orphange once in your place, contact me [protected]@hotmail.co.uk
      my friend received the same from the mobile number 91 [protected]..this number belongs to Reliance telecom and its from within the Delhi Metro Telephone circle..i have attached the text as a proof..unfortunately no one bother to take any actions against this nasty buggers...i suggest block them and never ever reply to them all they want is your personnel details to play around..

      Fraud SMS message from +91 83 77 881143 - Comment #2174906 - Image #0
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        A
        aajiithkumar
        from Mumbai, Maharashtra
        Sep 4, 2013
        Resolved
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        Resolved

        Poor customer service

        Guys..I WAS CHEATED BY AIRTEL SHOW ROOM AT CAMP ROAD,NEAR SELAIYUR, CHENNAI. I am wondering Airtel shop at camproad near Selaiyur, East Tambaram is their direct shop..or thirdparty. They charge a lot for a sim around 120 rupees. For mobile portability they charge 125 rupees and for micro sim they are charging 125 rupees. However, in Velachery Airtel showroom they said its only 10 rupees for Mobile portability. I was totally disappointed...
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        F
        fahim546
        Sep 4, 2013
        Resolved
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        Resolved

        Respected Sir/Madam, My debit card was charged for the below transactions which I have not authorised. Airtel is not willing to take any action. Please help me in getting the refund on my debit card. Transaction 1 (Online Payment) * Amount - Rs 1050 * Date of payment - 21-Jun-2013 * Debit card number - [protected] * BBank name - CITIBANK * Website name - Not available * Transaction ID[protected] * Trace No - 571024 * Payment Voucher - [protected] Transaction 2 (Online Payment) * Amount - Rs 1050 * Date of payment - 21-Jun-2013 * Debit card number - [protected] * BBank name - CITIBANK * Website name - Not available * Transaction ID[protected] * Trace No - 571431 * Payment Voucher - [protected] Transaction 3 (Online Payment) * Amount - Rs 3000 * Date of payment - 21-Jun-2013 * Debit card number - [protected] * BBank name - CITIBANK * Website name - Not available * Transaction ID[protected] * Trace No - 570805 Transaction 4 (Online Payment) * Amount - Rs 440 * Date of payment - 21-Jun-2013 * Debit card number - [protected] * BBank name - CITIBANK * Website name - Not available * Transaction ID[protected] * Trace No - 569835 * Payment Voucher - [protected] Transaction 5 (Online Payment) * Amount - Rs 440 * Date of payment - 21-Jun-2013 * Debit card number - [protected] * BBank name - CITIBANK * Website name - Not available * Transaction ID - [protected] * Trace No - 567457 * Payment Voucher - [protected] regards, Mohamed Fahim K
        +1 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        Namaste Md. Fahim,

        This is with reference to your post dated 04 September. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
        Look forward to receiving the required details at airtel.[protected]@in.airtel.com

        Regards,
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        My debit card was charged and none my accounts have been recharged.

        my digital tv account : [protected]

        my landline : 10971033
        Namaste Md. Fahim,

        Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

        Regards
        Rakesh Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Md. Fahim,

        This is with reference to your post dated 04 September. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
        Look forward to hearing from you.

        Regards
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          N
          neele15
          from Kalghatgi, Karnataka
          Sep 4, 2013
          Resolved
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          Resolved

          Address: Gautam Buddh Nagar, Uttar Pradesh

          I have been charged Rs 2231 for bill dated July 24, 2013 for internet charges. My GPRS was deactivated on my request in mid 2012. It has been informed by the customer care tht the said service was again activated on 10 feb, 2013 without any information to consumer(myself). Any service that is activated has to have a consent of the consumer which did not happen. I have been charged for the services as mentioned above @ Paise 10 / KB where as there is a rental plan of Rs 199 for unlimited internet. The same is to be waived off from my bill immediately Neelendra Srivastava Phone [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Namaste Mr. Srivastava,

          This is with reference to your post dated 04 September 2013.

          Further to our discussion dated 04 September 2013, we are working on your concern. We would require some more time to resolve it and shall keep you updated of the progress.

          You can also get in touch with us at airtel.[protected]@in.airtel.com

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Namaste Mr. Srivastava,

          This is with reference to your post dated 04 Sept. We would like to confirm that we have shared the resolution details with you.
          Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

          Regards,
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            A
            aljogeorge
            from Bengaluru, Karnataka
            Sep 4, 2013
            Resolved
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            Resolved

            I have raised many complaints with Airtel Apellette authority and have spent more than 1 year sharing information through emails and phone calls. MY complaints are not yet addressed and moreover it is very annoying to get MISSED CALLS from the apellite authorities from number [protected] thereafter stating that "we tried reaching you. you were not reachable". You can use latest the complaint No: PO[protected]
            Aug 7, 2021
            Complaint marked as Resolved 
            Namaste Mr. (Jogeorge),

            This is with reference to your post dated 04 September. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
            Look forward to receiving the required details at airtel.[protected]@in.airtel.com

            Regards,
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Namaste Mr. (Jogeorge),

            This is with reference to your post dated 04 September 2013.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

            Regards
            Rakesh Kumar
            Airtel.presence (airtel customer service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              V
              venubabu.a
              from Hyderabad, Telangana
              Sep 4, 2013
              Resolved
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              Resolved

              i called Airtel Customer service from [protected], for enquiring about the refund of internet charges from the date of activation of the Airtel number [protected] (my other number) to till date, as it was charged with using the services and didnt request airtel to activate internet services. called customer service, for verifying the details and refund of the amount, i was kept on hold by the executive, disconnected the number twice by executive. keeping the customer on hold for long time without any solution provided. irresposible on the call,
              Aug 9, 2021
              Complaint marked as Resolved 
              Namaste Mr. Babu,

              This is with reference to your post dated 04 September 2013.

              We would like to acknowledge that we are working to address your query/concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the query/concern effectively.

              You can also get in touch with us at airtel.[protected]@in.airtel.com

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@in.airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Namaste Mr. Babu,

              This is with reference to your post dated 04 September 2013. We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

              Regards,
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                M
                mustufam
                from Hyderabad, Telangana
                Sep 4, 2013
                Resolved
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                Resolved

                Address: Panchkula, Haryana

                I requested for a demo of Airtel 4G LTE from their website. Based on the same, a representative Mr. Karan Kapoor (Mob. [protected]) visited my place and gave a demo. Based on the same, I purchased a "Router" for Rs. 2000 cash and opted for the billing plan of Rs. 650 p.m. (3GB data at 4G speed). After a lot of hassles and follow up, the connection was activated. However I was in for a bigger shock at the end of the month, when I received a bill in excess of Rs. 6800. Om checking the same, I found that they have charged "Six months advance rental for Dongle"!!! Firstly I did not purchase any dongle and had paid for the router in cash and secondly had not opted for any six month advance scheme. As per the discussion I had with the sales rep, Mr. Karan he assured me that this is a mistake and asked me to pay a bill of Rs. 732 (650 +12.6% Service Tax) and the remaining would be adjusted automatically. I did as per the same and also raised service requests viz. 52573196 and 52546253 However both the SRs were closed without any consultation with me and on inquiring them they are saying that the billing is correct, although I was assured of a resolution in 24 hours. Further they have disconnected my internet service as well. For your reference my details are as follows:- Airtel 4G LTE no. [protected] My mobile no. [protected] email id [protected]@yahoo.com/mustufa.[protected]@gmail.com Kindly help resolve the same at the earliest Warm Regards Mustufa M.
                Aug 14, 2020
                Complaint marked as Resolved 
                Namaste Mustufa,

                This is with reference to your post dated 04 September 2013.

                We would like to acknowledge that we are working to address your query/concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the query/concern effectively.

                You can also get in touch with us at airtel.[protected]@in.airtel.com

                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@in.airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Namaste Mustufa,

                This is with reference to your post dated 04 September. We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                Regards,
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  P
                  prema50
                  from Delhi, Delhi
                  Sep 3, 2013
                  Resolved
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                  Resolved

                  Address: Coimbatore, Tamil Nadu

                  Feedback Option: 1 Kindly add the following feature in Airtel Money account, Load cash from Airtel prepaid mobile number wallet to Airtel money account Or Transfer the amount from Airtel prepaid mobile number to Airtel money account In above mentioned will be very helpful for all the customers to Load cash in Airtel money wallet without using Internet service or credit card. Feedback Option: 2 Booking train ticket (IRCTC) through Airtel money is very helpful, but kindly add below option Now a days there is no option available to select the Berth in train ticket, please add selecting berth option like (side upper, middle,upper,lower,side lower).. This option is very helpful while booking train tickets through Airtel money Service. Thanks in Advance!! Awaiting for you valuable responses Thanks Prem Kumar M mobile : [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Namaste Mr. Kumar,

                  This is with reference to your post dated 03 September 2013.

                  We would like to acknowledge that we are working to address your query/concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the query/concern effectively.

                  You can also get in touch with us at airtel.[protected]@in.airtel.com

                  Regards
                  Rakesh Kumar
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@in.airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Namaste Mr. Kumar,

                  This is with reference to your post dated 03 Sep. We would like to confirm that we have shared the resolution details with you.
                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                  Regards,
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Hi,

                  I have moved my number from Jio to Airtel last 25 days back and within a week Jio sim had been deactivated. But Airtel sim is not activated and it shows the signal strength. When I try to call to any number, it brings to customer care. Customer care is telling like your details is not yet updated and asked me to check with showroom. If I go to showroom, they also telling like, your sim is in pending state, we would send a mail to his higher manager.

                  But finally I am not getting any solution and for this sim I a not able to receive any call to that number from last 10 days. Also I have given that number as primary in many cases.

                  I have spent many days with it. Really it makes me high pressure.

                  Could you please give me an alternate solution that is how to activate that number atleast to another network. currently I am not able to send sms too i.e., if possible how to get port number to change to another network.

                  Thanks.

                  PS: also if there is any option to give very bad rating, please give it on behalf of me.
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                    A
                    apurva007_patel
                    from Delhi, Delhi
                    Sep 2, 2013
                    Resolved
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                    Resolved

                    Address: Faridabad, Haryana

                    I had applied for an Airtel broadband connection. They charged me Rs.500/- saying the connection will be setup in 3 days time. After 5 days, they call me and inform that a connection isnt feasible in my locality and the security deposit will be refunded. It has been nearly 60 days since that promise but no one from Airtel has never contacted me. Inspite of my repeated complaints/requests Airtel is totally ignoring my case. Customer Enrollment Form (Airtel): 3360252 e-Mail (Airtel): ambabpo.[protected]@in.airtel.com CFBP Complaint Nos: 0005346/2013
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Namaste Ms. Patel,

                    This is to inform you that your concern listed on 02 September 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

                    Regards
                    Rakesh Kumar
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Namaste Ms. Patel,

                    This is with reference to your post dated 02 Sep. We would like to confirm that we have shared the resolution details with you.
                    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                    Regards,
                    Sandeep Kumar
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                      J
                      jayakrishna.alapati
                      from Bengaluru, Karnataka
                      Sep 2, 2013
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      Hi, My airtel postpaid number [protected] has been debarred for outgoing calls. I paid the amount of 2812/- on 1st September. But still my mobile connection has not been reactivated. I have tried calling customer care around 10 times from 1st September but no proper response. Regards, Jayakrishna
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Namaste Mr. Alapati,

                      This is to inform you that your concern listed on 02 Sept. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      Airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      Namaste Mr. Alapati,

                      We would like to inform you that your concern listed 02 September 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

                      Regards
                      Sandeep Kumar
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                        A
                        Ajy Jaiswa
                        from Delhi, Delhi
                        Sep 2, 2013
                        Resolved
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                        Resolved

                        Dear, i had got new hd dth connection of airtel on 09/07/13 through online . till date i have received no coupon of myantra and naaptol. also my mobile number is not registered. complained at customer care of airtel and in response i was told that all discrepancies will be corrected in 72 hrs but still no effect. my customer id is [protected].
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Namaste Mr. Jaiswa,

                        This is to inform you that your concern listed on 02 Sept. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        Airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Namaste Mr. Jaiswa,

                        This is to inform you that your concern listed 02 September 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

                        We assure you that we are committed to resolving the issue to your satisfaction.

                        Regards
                        Sandeep Kumar
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                        Namaste Mr. Jaiswa,

                        This is with reference to your post dated 02 September. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                        If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                        Regards
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com
                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                          A
                          Arun Rawat
                          Sep 2, 2013
                          Resolved
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                          Resolved

                          Sir/Madam I am using Airtel postpaid and I check my 2g internet balance till 30 August was 1002 mb left out of 1024 mb till 23.00hr and when I got by bill message they charge 1379Rs till 31 of August and on 30 August bill was 498Rs, though i did'nt even used more than 15mb on 31 August .Then how come they charge me around 800 for 1 day usage of approx 15 mb,though it was withing the 1gb internet usage They charged me useless , and when i posted my queries on their Airtel page on facebook that i charged usless amount they deleted my post and disabled me from posting their Facebook page. My Mobile Number [protected]
                          +1 photos
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Sir/Madam I am using Airtel postpaid and I check my 2g internet balance till 30 August was 1002 mb left out of 1024 mb till 23.00hr and when I got by bill message they charge 1379Rs till 31 of August and on 30 August bill was 498Rs, though i did'nt even used more than 15mb on 31 August .Then how come they charge me around 800 for 1 day usage of approx 15 mb, though it was withing the 1gb internet usage They charged me useless, and when i posted my queries on their Airtel page on facebook that i charged usless amount they deleted my post and disabled me from posting their Facebook page. My Mobile Number [protected]

                          USELESS CHARGE - Comment #1876315 - Image #0
                          USELESS CHARGE - Comment #1876315 - Image #1
                          Namaste Mr. Rawat,

                          This is to inform you that your concern listed on 02 Sept. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                          For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

                          Regards
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          Airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Namaste Mr. Rawat,

                          We would like to inform you that your concern listed 02 September 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

                          Regards
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                            D
                            Deepak Kariya
                            from Mumbai, Maharashtra
                            Sep 2, 2013
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                            Hi, I had requested to activate International Roaming on My mobile number [protected] as I was travelling to Nepal on 23rd Aug for a business trip. Before Activating the roaming I had asked Airtel Call Center person whether there will be any monthly charge or not or do I need to pay any security deposit, the preson replied to me that since my sim is postpaid and I am using it from more than 1 year i will not be charged anything on monthly bases or there will be no deposit. So i asked the person to activate the roaming. Then in the evening I called the call center again to check the status and the nightmare started since then. at first the call center person told me that I have to pay 149Rs. monthly charge for international roaming, after arguing with the person i agreed finally to say that ok charge no problem. then the person said that the roaming is activated and you can enjoy services out of India also. when I reached Nepal I tried to search for network in auto and manual both mode but i was not able to register my mobile on local network. after complaining to Airtel on Facebook page, the person called me on my Nepal local numeber and the person asked me whether I am near by any mobile tower or not, fortunetly I was near a mobile tower only. but that was really foolish because my Mobile local number was working in the hotel i was staying and at same place I was not able to connect to airtel roaming. Then the person told me that he will consult to technical team and get back to me and till now nothing has happened. I returned back from Nepal on 1st Sept and till my return there was no network at all. I have been cheated by Airtel and I need my monthly charges of 149 refund and then I will never use or recomend anyone to use Airtel any more.... point to be noted is 149Rs. has been charged for just 1 day because my bill cycle was changing on 23 of Aug.
                            Namaste Mr. Kariya,

                            This is to inform you that your concern listed on 02 Sept. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                            For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            Airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Namaste Mr. Kariya,

                            This is with reference to your post dated 02 Sept. We would like to confirm that we have shared the resolution details with you.
                            Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                            Regards,
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                              N
                              nazirmalime
                              from Tiruchirappalli, Tamil Nadu
                              Sep 2, 2013
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                              Dear sirs, Your bill no. 89169136 dated 27.5.13 u have charged as bill period amount Rs. 302.40 + 2997 for 9Gb/2Mbps for 3+1 plan. activation of 3+1 plan was approximately 5th May 2013. Now I receive a bill No.[protected] dated 27.8.13 for Rs. 1465.49 as for my 3+1 plan was ending 5th september 2013. I don't understand why you charged me now bill period charge Rs.1298 and what happand Rs. 302.40 which you charge through the bill No.89169136 dated 27.5.13 which I paid ? What happand plan 3+1 as you charge me 4th month through the bill No.[protected] dated 27.8.13 ? Please give me detailed explanation and statement from 26.4.2013 till 25.8.2013. Regards Nazir Malime
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                                S
                                sharad_kr
                                from New Delhi, Delhi
                                Sep 2, 2013
                                Resolved
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                                Resolved

                                On Friday 30-aug-2013 around 9.00 pm i received a call from [protected]. Unknowingly i attended the call, but nobody talked, neither me nor he, after 30 to 40 second call disconnected. Today , 2-sep-2013 , 8.53 am i again received a call from the same number, unfortunately i did't see the number and pick the call but as soon as i saw the number from pakistan i cut the phone. I am worried about that , how the got my number and why they call to me. I would appreciate it if you would look into this matter, please resolved this matter. Regards.. Sharad Kumar [protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Namaste Mr. Kumar

                                We would request you to kindly ignore these calls and messages and don't revert on such calls and messages. For more details please refer this link. http://www.airtel.in/important-alerts/

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                Airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                  R
                                  rahul.bagchi93
                                  from Mumbai, Maharashtra
                                  Sep 1, 2013
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  Disturbing at the dead of the night by the no[protected]
                                  [protected] this phone no has been harasing me at night making calls at 130am and then staying silent wen answered. The no is an airtel no from kolkata itself. We want this no blocked nd its owner taken 2 task..
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Namaste Mr. Bagchi,

                                  You can use our call manager service to manage such unwanted calls and you may also report this to law enforcement authorities.
                                  Please refer this link - https://www.airtel.in/airtellive/service/ACM for more details about call manager service.

                                  Regards
                                  Rakesh Kumar
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    V
                                    Vikranth Posa
                                    from Chennai, Tamil Nadu
                                    Sep 1, 2013
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                                    Address: Bangalore, Karnataka

                                    Myself Vikranth Posa Mob No:[protected]. I used to recharge my mob with Rs:100 for 300 MB because used to have a broad band connection of [protected] and i was pretty satisfied with the 3G speed then. I was changing my room so i thought it would be better to recharge my mobile for 3G, so that i will have a better connectivity always. Once i start recharge my mobile for Rs:1505 for 10GB then the problems getting started, now the speed is dropped to some 80 kbps even not able to browse freely, taking so much time to load the page. Don't know what to do when the best service provider in INDIA is not able to give the promised or expected service. How will they provide low cost 3G, even when they are not able to provide for high cost itself. May be planning to provide service as i am experiencing currently http://www.thehindu.com/business/Industry/airtel-conducts-trials-for-providing-l...
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                                      A
                                      arunts777
                                      from Delhi, Delhi
                                      Sep 1, 2013
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                                      Dear Sir/ Madam, I,Ramachandran and my airtel 3g datacard bearing the number [protected]. Instead of recharging to this concerned number i've done recharge for sum of rupees 1449 to this number [protected] on 20-Aug-2013.(ie. 've swapped last two digit by mistake). All of a sudden i contacted the customer care they said that they cant do anything and told me nothing can be done from their side. Then i lodged a complaint to [protected]@in.airtel.com and got one automated reply from them as they ll contact me within one working day. But still now they don't. Please do consider this issue and do the needful to get my hard earned money back. thanking you, NOTE: Below have attached the copy of mail which i've sent to [protected]@in.airtel.com [[ Dear Sir/Madam, I,Ramachandran from chennai using airtel 3g dongle bearing the number [protected]. Today(29-Aug-2013), instead of recharging to my concerned number i've wrongly recharged to this number([protected]). ie.3g data pack the sum of Rs.1499. Also i've contacted customercare but they are helpless. Pls do the needful to get my money back. Thanking you. NOTE: (Wrong number) Transaction Details Receipt No : [protected] Mobile no : [protected] Transaction Type : Recharge Transaction ref no: [protected] Recharge date : 29-Aug-2013 11:27:14 Amount Paid : 1499 Payment from : Billdesk -- with regards, Ramachandran T S [protected] [protected]]]
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