Airtel Complaints & Reviews

Hello,
I am Airtel post paid customer since 2006. I was satisfied by my bill until they charged an additional amount of Rs 794.50 on my february 2008 bill. As per Airtel, this is an outstanding bill of february 2007 (One year back) which I didn't submitted. When I called customer care they provided me with an option to wave off rs 250 only. I am really very dissappointed as I don't want to change my mobile number.
To add upon this when I checked my bill I found that there is discrepencies as well. As per my bill plan I shoud have got a discount of 444 minutes including my Local and STD calls. But I have got only rs 132 local discount and rs 13 on std. My local call was 136 and STD 97 respectively.

Don't know what to do.
Thanks
Lokesh Kumar

I don't got my march 08 phone bill. your customer care peoples are saying that someone receive my bill but neither me and my family member got that. so plese try to mail me on my e. mail address ([protected]@rediffmail.com). and if it is possible for you please posted the duplicate bill to my address.
thank you in advance.
pradeep dhoundiyal
[protected]

hi, pls send me a soft copy of the current month bill, my number is [protected], thanks

my mobile no. is [protected].
kindly send its postpaid bill at my e-mail i.e.
[protected]@yahoo.co.in
thanks

Please send my detail bill through email of mobile number [protected] .i could see my account details over the website please provide me details ASAP.

I cant recieved my monthly mobile bill on my address
my mob. no. is [protected]

postpaid bill

pls send 3 months caller details on my email id plz...

Hi,

I am a very dissatisfied customer of Airtel.I have paid 2200 INR on 24th Nov'08 for my airtel postpaid number.The agency who took this cash from me was actually a Fraud one.They took this money from me and gave me an Airtel payment slip.The address of this agency was somewhere in Janakpuri in Delhi.But when we went there, to my our utter dismay we couldnt find such an agency there.Airtel says that they haven't recieved the payment and rightly so.As they were fraud.

Please someone- help me what to do.Airtel wants me to file an FIR for this and they had also stopped my connection( outgoing and incoming).

what should I do??

Regards
Vivek

airtel bill — required bill of 0ctober 2008

we already paid the bill amount but we want thebill through courier so please send it

Sir, I reqired my postpaid bill of my airtel no. [protected], , since i have lost my bill i cant claim for the bill from my company..kindly do the favour.
Your Sincierly,
Abubaker(Gurgaon)

dear sir/madam
this is hamlet, I have a request to you regarding one of your subsriber his mobile number is [protected] holding in kerala. this fellow is always calling my sisters phone and telling the sexual words.she always disconnect the call, but he dosn't stop this game to her.she want to complaint the police station about this.but I talk to her please wait I will enquire about him through the Airtel.Hence I need his full name and address as soon as possible.kindly take this issue very very serious and let me know about him.personally I have one more request please don't try to help this type of people I hope you will give the full information about this person. please inform me by my email.I waiting for your reply.If you are not answer me I will be take severe action upon him. please inform me his full information such as name, location and full address. I hope today you may answe to me.

thanks
hamlet sabariyar

9741201000 — details of bill

I am post paid user of your co no [protected] and I want to see the details of bill Please register my name

My number is [protected] I am not able to see details of my post paid mobile bill. Please register and send sms

I was using an airtel number and all of sudden my bill once came more than 22k i asked to see my statement which was not given to me and i refused to pay.now they are doing threaten calls to me and asking to pay the whole amount or they will take legal action against me.

hello sir i want see my landline airtel bill voice on line sir or my mail a.[protected]@airtelmail.in, how can used is any method
and send isd calls rate plz.thanks sir.

dear sir, me number: [protected] (sim is registration fail) & my total bill send this number : [protected] and email ... urgent...

THANKS...

i have not received airtel bill account password

Dear

My name is Raviraj pujary,
I had Airtel post paid mobile connection having the number [protected].At that time i used to get hard bill by post. November 2008 i converted that post paid connection is to prepaid.

Now I want to post paid bill for the one month before 2008 september, just recover very important phone numbers that i lost now.

I kindly request please do favour to me and help me by providing the any one month bil before 2008, as it contains the all phone numbers that i ahd been called.

If any processing cost for that, i will pay you.

thank you very
much

Fw: Poor response
From: Mahadeva Swamy <ccs.[protected]@yahoo.com> Add to Contacts
To: "Appellate.[protected]@Airtel.in" <Appellate.[protected]@Airtel.in>


[protected][protected][protected][protected]



Dear Air-tel Team Members,

with reference to the mail its more than 25 days my mobile number is disconnected and in spite of repetitive calling to customer care and telephonic conversation with Ur executives reff: complaint no 28455027 dt 19/09/2009 & F[protected] dt: 28/09/09.
and i have given a cheque and cheque number is mentioned below with receipt no bearing 493746 dt 16/09//09.
and its been more than a month no action has been taken from Ur end. if concern is not resolved with in 24 hours i may have think of legal proceedings. with this problem my business has suffered a huge loss . thinking that the Air tel stands for the customer service once again i am requesting you to do the need full at the earliest.

i[censored]r not able to solve the problem pls put me on to Ur higher officials.

Regards,

Mahadeva Swamy






----- Forwarded Message ----
From: "Appellate.[protected]@Airtel.in" <Appellate.[protected]@Airtel.in>
To: Mahadeva Swamy <ccs.[protected]@yahoo.com>
Sent: Monday, September 28, 2009 2:25:29 PM
Subject: Re: Poor response

Dear Airtel Customer,

Thank you for writing to us.

We would revert back to your query shortly.

Warm Regards
Airtel Customer Service


In response to:



To
nodalofficer.[protected]@airtel.in
Mahadeva Swamy cc
<ccs.[protected]@yaho appellate.[protected]@airtel.in
o.com>
Subject
09/28/2009 14:25 Poor response
P Please do not print this e-mail
unless it is absolutely necessary P

Default custom
expiration date
of 12/27/2009






Dear Sir,

My Mob No:[protected], [protected].

Mobile bill is in the name of Mr.Mahadeva Swamy.

Sub: Waiver of old charges. / Disconnection of services.

This is with regard to bills pertaining to the month of September, October,
November 2008. I was promised waiver of delayed payment from your airtel
office and your executive, but it was not done. Innumerable complaints to
your office fell in deaf ears. Further more my bills were never delivered
before the due date. Every month i used to get the bill only after the due
date.
In the current month i.e, one executive by name Mr.Javed promised me an
waiver of my DPF, on his advice i made the payment, the payment was
collected by Mr.Anand on 16/09/2009. (Cheque No:010101, Amnt: Rs.1973/-)
Two days later both my numbers were disconnected resulting in a loss of
Rs.10 laks. I had to participate in a tender, but due to this problem i
lost the tender and the EMD.All my customer are unable to contact me, which
is creating severe problems and loss of money. I am totally disgusted with
your beureucratic attitude and poor response. In this regard i have decided
to lodge a complaint to Consumer Forum, before that i would like to inform
you. If you are interested in solving amicably kindly resolve the issue at
the earliest.

With regds

Mahadeva Swamy.



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Not getting bill on time to my Residential Address, In spite of remainding them they assured that the bill will be sent across in four day but from past two months i have not got. they say someone as Received in the name of Aishwariya.when i called to airtel Costomer Care Center. but no name by Aishwariya is there in our Residential Area.please do the needful back Soon.Still they are yet to get back to me.

Dear Mam/Sir,

I am Yogesh Joshi, and I am using Airtel Post paid Services from last three Months and I am Fed up Now,
Every time I use To get Wrong Bill, and every time I had complaint for the same, after my complaints, i use to get my correct bill.
On 12 oct with out informing me and sending any bill to my address, my airtel services had been stoped ,I am not even able to call to some of Imp. Nos. , I again complaint on 15 oct to airtel customer care, they had activated my no. and after few hrs agin they have stoped my post paid services.
They told me that I have to pay 1600 Rs bill, but didnot send any hard copy of my bill,

Pls help me and show me My bill as well give me my call summary because I am sure again You have charged me for my free CUG nos. as you have done it twice earlier.

Pls help me to know my correct bill, with my plan and pls activate my no. as soon as possible.

Thanking You
Yogesh Joshi

Hello Sir/Madam,

I am Naresh. Recently I went to part time job provider and the say they will provide the sim and need to send 2lakh SMS/month. 1lakh SMS can be sent in 1 sim. So from the company referred Airtel associate, I got 2 sims. Plan of the sim is 1 lakh SMS free. One sim got activate PH#[protected] within a week and i just sent 40 sms and not even made any call except to airtel customer care. Later the airtel deactivated all the persons who got airtel sims through the part time office stating they don't give this offer to part time job. So overall my sim is activated only for 4 days. later I received the bill for Rs.214.43. I used only 40 sms ( its free) and they disconnected connection without prior information. I am looking for some justice. Pls help me.

Hello Sir/Madam,

I am Naresh. Recently I went to part time job provider and the say they will provide the sim and need to send 2lakh SMS/month. 1lakh SMS can be sent in 1 sim. So from the company referred Airtel associate, I got 2 sims. Plan of the sim is 1 lakh SMS free. One sim got activate within a week and i just sent 40 sms and not even made any call except to airtel customer care. Later the airtel deactivated all the persons who got airtel sims through the part time office stating they don't give this offer to part time job. So overall my sim is activated only for 4 days. later I received the bill for Rs.214.43. I used only 40 sms ( its free) and they disconnected connection without prior information. I am looking for some justice. Pls help me.

Air tel_postpaid — Bill Payment

Dear Sir/Madam,
I made a payment of Rs.995/- by cash at "Bangalore One" collection centre, New BEL Road, bangalore on 24th-Dec-09, which was due for 6th-Jan-10. Till date this is not posted on my mobile account of [protected]. I have writen about this with scaned copy of the receipt to [protected]@airtelindia.com & reminded several times, but no change in the account status.

May I expect some one help me resolve this issue, please.

Best Regards
Sudhir T G

my name is prasant asati ihave a airtel post paid sim canection .this month my bill is {last bill] LARGE AMount .this figar to much .so plz send me call histre for20settemberto 20oct.PHON NO.[protected]
EMIL ID .......[protected]@YAHOO.IN

hi

my airtel postpaid number is [protected].

i have not recieved any bills through mail nor post.
pls do the needful as earliest.

have been using airtel postpaid CUG connection in
Chennai.([protected]).

My outgoing calls were charged at 1.50/min even after me opting for a
service which bring down my call charges.

I have mail proofs for request for activation of the service, but the
customer care refused to activate this service for no reason.

I have raised this request on July 27th 2010. But was not having any
change in the bill amount. They continued to charge me. After raising
concern through several calls and mails, Airtel has not changed it.
I want to get back all the money that I have paid extra.

Rakesh,

This is not the first time I am getting this response. Please provide me with the details that will help me get a permanent solution

I have availed of 3G services from Airtel. My mobile no:[protected].The company had set my credit limit of Rs.2,500/-. I have gone in for Rs.750/- plan with 2GB free. After 25 days my service was disconnected. The bill generated was Rs.6700/- for the month of April. When i enquired i was told that i had utilized only 900mb out of 2GB and the customer service/support promised to give me a call back but that never happened.Second time when i called up i was told I had utilized 1.5 GB which was below 2GB and the customer support/service could not help me with the details the third call i made i was told that i had utilized 3GB. The fact of the matter is all along i was keeping a track of my usage because i was getting unbilled amount to a tune of several thousands every time. I confirmed with them that my bill would be of only Rs.750/- for using 3G service if the usage is limited to 2GB . I never had any problem with Airtel earlier but this consistent change in their statement regarding my utilization shows that there is manipulation from their end. I want this problem resolved.

without downlouding game compny charge 99 rupees in my bill of month may 2011 my mobile no. [protected]

I was having an airtel postpaid corporate sim of no [protected] from last year and my credit limit was 1200. I have activated mobile 2G internet pack of 1GB of 98 rupees from last 3 months. This month i got bill as a Rs.3698/- (Bill Number :[protected] which is 3times of my credit limit (Rs.1200/-). So i called customer care to ask how could be possible this, how it crossed limit. They replied like your credit limit got changed to 3000.
Then I asked like I didn’t get informed about this and I didn’t get any message. How you people changed without telling me and you people didn’t inform me after changing also. And bill generated PDF says that my credit limit is still Rs.1200/-. They couldn’t answer and they replied like our manager will call you within 4hrs once they told and 2hrs another time they told. And till now I didn’t get any call from them.
And they told like you have used 0.3Gb extra internet so you got the more bill. But when I used last time more internet I got message after crossing Rs.1100/- telling that your limit is exceeding please recharge it. I thought this time also I will get same kind of message. But this time it didn’t happen like this. And they are not responding properly. It is purely Airtel mistake that they changed my credit limit without informing me and still my bill says that my credit limit is Rs.1200/-. With this I got very bad lesson and I hope I will get some good reply from them.

And password for the attached PDF is "odk0"

I have got a postpaid bill for Rs 7800 by seeing that i have called you but you people said that i have used internet.
But i haven't used 1gb also which i have got free as well you said that after 13 days bill will be generated that to u informed me after i got that bill.
Don't u people have responsibility to inform me before.
I have 1gb for free so its our wish we will use within 1 day r 10 days nut we will complete it 30days.
Your executive had said that 1gb is free for 30days.
He haven't informed us that the bill is going to be generated in 13days.So why should i pay this amount so at any cost we will not pay the bill

I have got a postpaid bill for Rs 7800 by seeing that i have called you but you people said that i have used internet.
But i haven't used 1gb also which i have got free as well you said that after 13 days bill will be generated that to u informed me after i got that bill.
Don't u people have responsibility to inform me before.
I have 1gb for free so its our wish we will use within 1 day r 10 days nut we will complete it 30days.
Your executive had said that 1gb is free for 30days.
He haven't informed us that the bill is going to be generated in 13days.So why should i pay this amount so at any cost we will not pay the bill

Hi,

This is reagrding the bill settlement for the above mentioned number -
[protected].

I have had numerous discussions with your team regarding the same and
everytime they have given me false promises regarding the bill
settlement.

After long discussions, recently I got a call from another executive
on 25th jan 2013, 1.00 pm, asking me to pay Rs. 700 towards the bill
and promised to settle the remaining amount as it was all excess. She
also promised that she will be sending me the confirmation of the same
by the end of the day.

I sent ther the below mentioned details at 2.00pm:

Number: [protected]
account number: [protected]
transaction number: 28595
amount: 700



It is 15 days now and I have not got any confirmation yet. I am
repeatedly calling the customer care number -- [protected] but the
executives are behaving very irresponsible and unprofesssionally.

They are not even lifting the call and cutting the call instead. This
is definitely not acceptable from a customer support team.

Request you to take action immediately and settel the bill without any
further inconvenience.
--
Regards,
Yashwanth Somayajula
[protected]

sir. i am p.hari krishna used airtel postpaid sim card(phone no-[protected]) having an offer of 300rupees plan having 600min free, 600 sms free and 1gb free internet per month. after i&#039;ve taken the sim with in 10days it showed that the sim registration was failed, i went and give my proofs again but again after some days it showed that registration was failed, this time i gave a complaint to airtel operator mustaffa in mehadipatnam, hyderabad .but they didnt give any response to me, so i have taken another network sim but later after 2 months the airtel operator manager ranga nadh, begampet airtel office manager called and said that i got a bill of 6000/-. he is giving warning saying that i&#039;ll put a case on me. late i went to airtel office and register a complaint for that they said that if registration is failed all the offers will be cancelled and u&#039;ve to pay the bill, because of fearing for case and all i paid 2500/-, but how it will be possible. i used according to the plan, airtel operator saying that it not possible if registration is failed, every time im giving the correct documents but they are failing to register it again and again and now saying to attend in the patiyala count in delhi.. please take relevant action on airtel and make my amount back...
thank you..

I am the customer of Airtel from last 2 year approx. My plan is Teacher Govt. Employee Plan. In this plan Airtel gives me 500 msgs on every local no. but this month it changes to msgs only at local airtel number without any comfimation msg or call and my bill for this month is huge and i can&#039;t pay it. I called to customer care and they said that they send my complaint to higher authorities and i will get the call for this complaint till 27th april evening but till now i didnt receive any call from airtel. My reference number for this call to cstomer care is 50153455.

I am the customer of Airtel from last 2 year approx. My plan is Teacher Govt. Employee Plan. In this plan Airtel gives me 500 msgs on every local no. but this month it changes to msgs only at local airtel number without any comfimation msg or call and my bill for this month is huge and i can't pay it. I called to customer care and they said that they send my complaint to higher authorities and i will get the call for this complaint till 27th april evening but till now i didnt receive any call from airtel. My reference number for this call to cstomer care is 50153455.
Plz take any action for this. my phone no. is [protected]

If Airtel post paid mobile bill has to be paid by cheque, then it should be drawn in favour of whom.

Hello,
I am using airtel corporate mobile phone number ([protected]). Usually my mobile bill comes around Rs.300 without any internet package. I activated 3G services a couple of weeks ago for a data plan of Rs 250 for 1GB data. But, till data i&#039;ve used only 250MB of internet data and when I check in the airtel website about my unbilled amount it is showing Rs 690/-. How come is this possible??? I have not even made more phone calls too.

When i call for 121 customer care I am not finding any option to speak to the customer care executive. I need detail explanation on this.

Namaste Rejneesh,

This is with reference to your post dated 26 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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my cell number 91-[protected] not recive the bll statement of Aug26th to Sep25th.

The way these people are working is quite surprising.

False promises: their representative sold me a postpaid simcard (Airtel) telling me that this plan (395) consist of free 2g internet data specially for HCL employees.

but my bill told me a different story than their representative&#039;s.
they charged me for internet also and the bill was huge i wanted them to close my sim and send me an Email containing final bill at first there was merely a response from their side for five months.

Suddenly they started ringing my cell phone six times a day forcing me to pay my dues amount which was triple of the last bill.
This was really annoying that at first you are not responding at all and when you do, you are doing it like i am a criminal.

the guy who called me &quot;Manish Sharma&quot; is brilliant in his job, he said that he is going to call all the numbers whom i have called and make your mom and dad suffer. &quot;his original wordings&quot; (I HAVE ALL THE RECORDINGS WITH ME).

he was not listening to me at all.
all he wanted is his money, as i wanted to talk to higher authority who can at least listen quietly.

Finally i made my payment and pledged to keep a good distance from airtel canopies :D

I am sharing this to make you guys aware that just dont forget to get an Email regarding all your queries :D

The way these people are working is quite surprising.

False promises: their representative sold me a postpaid simcard (Airtel) telling me that this plan (395) consist of free 2g internet data specially for HCL employees.

but my bill told me a different story than their representative&amp;amp;#039;s.
they charged me for internet also and the bill was huge i wanted them to close my sim and send me an Email containing final bill at first there was merely a response from their side for five months.

Suddenly they started ringing my cell phone six times a day forcing me to pay my dues amount which was triple of the last bill.
This was really annoying that at first you are not responding at all and when you do, you are doing it like i am a criminal.

the guy who called me &amp;amp;quot;Manish Sharma&amp;amp;quot; is brilliant in his job, he said that he is going to call all the numbers whom i have called and make your mom and dad suffer. &amp;amp;quot;his original wordings&amp;amp;quot; (I HAVE ALL THE RECORDINGS WITH ME).

he was not listening to me at all.
all he wanted is his money, as i wanted to talk to higher authority who can at least listen quietly.

Finally i made my payment and pledged to keep a good distance from airtel canopies :D

I am sharing this to make you guys aware that just dont forget to get an Email regarding all your queries :D

my last month postpaid bill is rupees 3500.Its because of extra internet usage i.e. above my monthly package.i was not intimated by airtel about exceeding of my internet plan.my montly bill never exceeded 500/- Rs kindly look into the matter as early as possible or I will be porting all my 7 airtel connections. mobile no [protected]

Namaste Mr. Kumar,

This is with reference to your post dated 26 Sept. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Desai,

This is with reference to your post dated 26 September 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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Namaste Mr. Desai,

This is with reference to your post dated 26 September 2013.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Rajendra,

This is with reference to your post dated 26 September 2013. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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amaste Mamtha,

This is with reference to your post dated 26 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Sandeep,

This is with reference to your post dated 25 September 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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Namaste Sandeep,

This is with reference to your post dated 25 Sept. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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sir my name is gaurav tyagi from noida. i have purchased new postpaid connection but till now past 9 days my postpaind not active plz help me asap.

Namaste Shree,

This is with reference to your post dated 25 September 2013. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Meherwal,

This is with reference to your post dated 25 September 2013.

To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:
» Do not respond to any unexpected calls from a number with the +92 or +375 country code.
» Do not respond to any suspicious missed calls from unknown numbers.
Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
» This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
» Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.
Please refer the link http://www.airtel.in/important-alerts/ for more details
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Our land line numbers are :[protected],[protected]

[protected] - Sathish This is the guy who gave the connection to us. we actually have two 4mbps connection in our office. Sathish talked very well until we opened the connection. He told to contact him if there was any problem at all. when we were facing the connection problem we called him and he didnt respond properly. he spoke very unprofessionally and disrespectfully. He told he wont be responsible for any of these problem. i am very disappointed because he was all good until we open the connection then he didnt respond or respect when we have problem.

We are a leading internet marketing company in tamilnadu. Our business is based on the internet services. i would strongly suggest other companies not to get airtel connection for their businesses.

We lost more than 3 lakh rupees last month because of this problem. We called customer care daily, but no response.

Namaste Balaganesh,

This is with reference to your post dated 25 Sept. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Kashish,

This is with reference to your post dated 25 September 2013. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Out Going Barred

GreyFlex HR Consulting ...Our Outgoing has been barred Please do call me in [protected]

AirTel — sim barring

sim asking puk number

I HAVE SUBMITTED MY ID PROOF 3 TIMES BUT OUT GOING CALL ARE BARED... MY NO IS [protected]

Airtel — without informing me increasing call ammount and talking me with bad behaviour

hi i am vijay patel
without informing me they have increases my call ammount(i already told them to don't increase my call ammont) then i didn't paid one month bill then they abused me very baddly

Dear Sir,

This is to inform you that i took an airtel postpaid connectionon 26 /07/08 thru ur sales executive Mr Puneet Sood ([protected]). I paid up a securtiy of 500 Rs and the form was fileld b ur representative, even a letter from the comapny was also given along with that. Address verificationwas alos done and suddenly yesterday at around 1830 my outgoings were barred .When I contatced ur customer care people theysaid there is soe problem u need to resubmit the documents after that i contatced the same gentleman Puneet who told me taht he has already doen the needful and i will activated by 1700 hrs tomorrow ( ie today) but till now nothing has been done . He is ur representative and u shud ask him to verify the problem why a customer has been asked to penalise for this . Was it my fault, u rgetting salry from our money and this is what ur givieng back to us, i mean this is ridiculous.

We are alos in sales and if a customer creates a problem we held our person responsible and ask him to resolve and not the customer. Thisis a pathetic service provided by Airtel. Please make sure my outgoing gets restored. Contatc ur person and ask him the story, now he is not evenopicking up my phone . This is disgusting how can a sales exectuive do like this .With this type of service i am sure atleast i am not goinmg to receommend anybody to use airtel.

Best Regards,

Amit Gurtu
D-34, Phase-V, Focal Point
Ludhiana, Punjab.
Mob No:00-91-[protected]

hello sir,
my name is mrityuanjai, my mob no. is [protected] and i am here to coplaining you for non submission of document related,
when i perchase this sim then i had already fill my documents and my outgoing has not barred at that time, but sir now my outgoing has been barred for 6 days and i have submitted my all documents for 5days but my outgoing is not open yet,
kindly check this immidiatly,
thank u sir.

Airtel — Outgoing not enabled

Has Airtel started providing Outgoing services to its Mumbai customers?

my prepaid connection is life time but outgoing call is not going my phone # is [protected] please give me immediate reply

Respected Sir / Mam,

Im extremly really very sorry to inform you that im using the airtel services for the past so many years but unfortunatly the outgoing services of my no. [protected] got barred ... I consulted the customer care and even got the no. verified from the concerned departments over here but all in vain ... the required documents have also been supplied to the concerned authority and after a great assurances from your so called customer care support, nothing has been done so far to revive the services ... don you think from a reputed company like airtel, we expect a lot ... anyways hoping a positive response from your side ... regards !!!

I bought a airtel lifetime prepaid sim at madhapur, hyderabad on feb 11, 2009.. they have barred my outgoing on feb 19th and asked me to submit my proofs again.. i have submitted my proofs again to airtel showroom at madhapur on feb 21st morning.. he said that it ll take 48 hrs to activate.. but still(feb 24) its not all activated..

Airtel mobile connection — barred calls both incoming and outgoing

I am using bairtel postpaid connection for the last five years and this month airtel barred my services without informing me ..

Hi,
I have taken the Aitel Sim from a dealer in Domlur office submitting the photocopy of Electoral Card and photos etc.Later afer 3 days a message came stating my documents has not be submitted and they barred my out going.
Then I went to Airtel office at KK nagar and resubmitted the form and asked to wait for 24 hours.
Even after 24 hours my outgoing is not enabled.A friend who was also in the same situation has resubmitted the document along with to Airtel office on the same day had got the connection.
When I check with custome care they are repeating the word 'Wait'
I advise all not to opt Airtel Coonection

I GOT A NUMBER FROM AIRTEL AND I ASKED FOR A CHANGE OF ADDRESS NEXT MONTH. BUT OUTGOING WAS BARRED. I REQUESTED MANY MANY TIMES BUT NO REPLIES. THEN THEY SENT ME BILL. I DENIED TO PAY THE BILL AS OUTGOING WAS NOT WORKING. ALSO THEY SENT ME BILL ON THE ADDRESS ON WHICH MY ADDRESS VERIFICATION WAS DONE NEGATIVE WHILE I REQUESTED FOR CHANGE OF ADDRESS. AND THIS MONTH WHEN I WENT TO BUY A NEW CONNECTION THEY SAID THAT I AM IN THEIR FRAUD LIST SO THEY CANT ISSUE A NEW NUMBER ON MY NAME. ITS SO SO SHAMEFUL.

AirTel — outgoing sim closed

sir,
I address to you that I have bought an airtel sim no. [protected].last week with submitting all my documents required. The shop (Bharat Medical Store)where the sim was bought by me has sent all my document to airtel shop. the shopkeepar of Bharat Medical Store has no fault in it. I also recharged Rs. 100 for using internet. Now airtel service has closed my sim. so how can I use internet via this sim and where my documents gone. Only airtel and its employees are responsible for this matter because they can lose my documents.
Therefore I request you to ask airtel customer care to activate my airtel sim. Please help me.

I have recharged my airtel prepaid mobile on 27th march 2010 for Rs.50.On that day itself within a hour the company deducted Rs.15 from my balance.I doesn't bothered because it is the period for renewal of caller tune.But on 28th march also they deducted Rs.15 for caller tune.Now the main problem is my out going calls are barred even my balance is Rs.8.04 and special balance is Rs.9.80.Even i cannot contact 198 complaints also.How can i approach the company and register my complaint.

AirTel — outgoing barred

I recharged my mobile number [protected] before end of validity.

Incoming and outgoing was barred, call to customer care was not getting connected, after going to relationship center and calling nodal office it took 40 hours to start incoming and outgoing, they are cheaters, charging and not providing benefits.

Airtel Sim — Sim Barred

My Airtel sim has been barred.I am not even able to call the customer care.
When i contacted the shop owner from where i purchased the sim , he told to contact the Airtel showroom.But the place where i live, there are no Airtel showrooms.Could you please help me with this.Its urgent.I need to get my sim working as soon as possible.
Please respond quickly.
Phone No :[protected]
Sim No :[protected]
PS:The problem could be of verification.

Hello Rakesh,

Sorry for late reply.I would like to thank you for your prompt response and would like to inform you that i had received a call after your response from one of the Airtel Customer Service Team member on my BSNL number.But the call got disconnected because of bad coverage.Could i receive an sms once again directing me what to do to get my sim activated.

Thanks and regards,
Rahul Dubey
[protected]
[protected]@yahoo.com

AirTel — Mobile barring

HI Team,
I would like to inform you that I have submitted the proofs for the mobile numbers [protected] and [protected] according to the msg I received from your service.I am lot of problems after subbmitting my proofs and my numbers are getting barred. When ever I contact your show room or customer service they are not helping. but to some extent I got help from your show room but there is no help from your customer service people and they are disconnecting the calls.I am very disappointed regarding your service and I am using your network for more than 5 years.

Please do the needful as early as possible.

Thanks& Regards,
Gopal VM

Hello,
I am Prateek. I have an Airtel prepaid connection, no. [protected]. It is in my father's name 'Sunil Varma". After receiving a message that my documents have to be submitted, my outgaing has been barred.
Now I have been using this number since 2004. There has to be a valid reason. My family has been using Airtel since more than a decade now. We have 5 Airtel number and I am not amused by this move by Airtel.

I am having Airtel prepaid number [protected] for the past two and a half years. I had submitted all proper documents at that time. I even got a call after few days to confirm about my documents. Today they have barred all outgoing calls without my knowledge and without any intimation. Kindly restore outgoing call facility.

Thanks

Indra Dadhwal

airtel is olderthinking comp.
achuly online document submition is best way but hi is longer & boring attud

my airtel is saying barred call.i bought the line newly and each time i try to call any number it alway cut up the call saying barred call why please airtel.
this is my number: [protected]

Sir
My name muhammed shaji am.4days b4 my outging call barred airtel number.[protected] what happend my number?

Dear Sr,
my mobile no [protected], post paid.
I am regular in paying the biils, even Mar bill generatd on 1/04/2011, has ben paid.
Unfortunately I was debarred of out going calls from today.please resore my services immediaely
PRK RAO,
MANAGER , STATE BANK OF INDIA, CORPORATE CENTRE, HYDERABAD

AirTel — sim barred

hi sir. i have many more complain costemer care,dealer help line,distobator,airtel tm, but not to be help,i have complaint againest airtel company(orissa),[protected] sir yeh mera mobile no he , yeh 6year se me chala hoon,,, or mene 100 din pehele airtel se mnp kar ke virgin network kiya tha... fir mene 100din baad fir se mnp kar ke airtel network join karne k liye mnp karwaya..date-18/05/2011 ko mnp porting kiya..or retler se 22/05/20112 ko active karwaya... 27/05/2011 mera pass msg aaya ki active hua bol k...but 123 dail karne k liye msg aaya... 123 dail karne se bhi ni horaha or outgoing & incoming barred dikha raha he.. mera mobile no 13 dino se bandh he me paresan hogaya hoon,

Airtel Mobile — outgoing barred

Hi,

This is to let you know that I got my airtel number converted from postpaid to prepaid by airtel retention department as i had opted to port out of airtel network because their network is not as good as it used to be earlier and at my residence I never have good signals, no resolution taken even after repeated complaints. Over a period of time airtel has developed, "taken for granted attitute". Now they have barred my outgoing calls giving reason that I have to submit my documets which I had already submitted to their retention department guys, It is clear that the people who are handling the documents are utter careless or airtel wants to test it's customer's patience to the core. This is happening with my second connection and I have heard that many others also have faced a similar harrasment. Now I totally want to get rid of this useless network and have no option to port out as outgoing is barred. Can someone help me?

Thanks
prashanth
[protected]

Dear Sir,

Airtel No : [protected],

Above giving number has been using by me since 2 months, Now my outgoing service has been barred due to address verification not done. While changing my number Idea to Airtel i have provided all the valid document and its has been verfied by airtel pepole then its got converted to airtle. But now they has suspended my outgoing service for the same reason, I dont understand what company people doing because i have wasted my time to running around Airtel store and customers service since 4 days but still now my service is not activated.

Kindly help me to solve this problem

AirTel — sim was barred

My phone no.[protected] Sim was barred which i am using till from last 6 years without any intimation.when i was approached the local dealer they were telling me that it was become a free number you cant get the number again by that i was very much disappointed.being a businessman i am loosening my business i had produced the required documents.

My Airtel mobile no. [protected] outgoing has been barred 2nd time in 10 days. The customer representative of Airtel behaviour is very bad. They do not try to understand the problem of customer at all. They say it is barred due to credit limit. Previously also it was barred due to credit limit. Now when I had taken connection the credit limit alloyed was only 500 which is not conveyed at all. So when it had vtoaaed the limit they barred outgoing without informing. Then I called and asked for credit limit increase to 5000 , they have agreed for the same and phone was started . Now after ten days they've again barred the outgoing . When I talked to Airtel they say your credit limit is increased to only 1600, which is exceded so we are stopped the outgoing. Now sir when the first bill amount is 1794 which I hv to pay by 27th feb as per the Airtel bill then why thy have wrongly fixed the credit limit to 1600 and for 10 day it has worked now suddenly they are stopping outgoing and telling pay the deposit and service will be started.

So this is totally unlawful behaviour by Airtel and I will not recommend any body to take Airtel connection . If my complaint is heard kindly call me on [protected].

sorry the no. Is. [protected]

Namaste Ms. Thakur,

This is with reference to your post dated 25 September 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Ms. Thakur,

This is with reference to your post dated 25 Sept. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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I took new postpaid connection with number[protected] on 23rd of Nov

!)I have been informed my address verification is rejected despite of
verification agent visit.

2)Again reinitiated the verification request on 27th, an agent by Name Mr
Vijay( Mob: [protected]) visited my office and took the verification and
collected 100/- for petrol so as to submit the documents at office

Now my outgoing calls have been barred because the agent didn&#039;t submitted the
documents till date.

when called 59059 yesterday they informed me that address verification is
completed successfully and because of technical problem outgoing suspended and
they directed me to call 198.

Have been calling 121 &amp;amp; 198 from yesterday but they are neither taking
complaint on backend team nor reinitiating verification request/unbarring of
service

one of the executive by name afzar advised me to though the sim card out

I have requested a call back from backend/concern team yesterday but no one
tried to contact me

And i am not in position to visit the airtel outlet and am new to Bangalore.

Namaste (Ses.N ),

This is with reference to your post dated 25 September 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste (Ses.N ),

This is with reference to your post dated 25 Sept. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Kavir,

This is with reference to your post dated 25 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Jay,

This is with reference to your post dated 25 Sept. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Sraone,

This is with reference to your post dated 25 September 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Sraone,

This is with reference to your post dated 25 Sept. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Saurav

For the last 6-7 months Airtel is not interested in solving my issue, After fooling to the customers like me Airtel is giving me the second hand / repaired set top box against my new unrepaired set top box.

I have recd a call from Airtel DTH by Ms. Sutapa Sarkar - [protected], first of all she told me that my set top box has been replaced in the month of July 2013 which is absolutely wrong.
Secondly she is asking me why I have noticed this fault after 1.5 yr.
Thirdly as per companies policy Airtel is not in a position to replace my set top box freely & with new one.
I have to pay Rs. 350/- & I will get second hand / refurbished unit which is not acceptable to me.

Required solution---

Namaste Mr. Rane,

This is with reference to your post dated 25 September 2013. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Saurav

Pl let me know what resolution you have shared with me ... without giving any solution what nonsense you are writing --- dont you people feel ashmed that a customer is facing the problem because of fault of a company and chasing the company for 6-7 month just following.

Namaste Mr. Kumar,

This is with reference to your post dated 24 September 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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Namaste Mr. Kumar,

This is with reference to your post dated 24 September 2013.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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