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Airtel reviews & complaints page 1999

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Address: Hyderabad, Andhra Pradesh

Sir, I had a postpaid airtel no -[protected]. I had cleared all the dues. Then ported to BSNL.The bsnl port is disconncted saying I am still having a due. Which is not correct.You have not given the correct information to BSNL. please give me a no due certificate. please do the necessary action soon. Fr Jose Mathew SJ

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I have been dealing with this case with airtel since last 1-2 months without any delay in bill payment. I subscribed to 8 mbps connection but didn't get speed more than 3-4 mbps. Later airtel tech team told me that 8 mbps is not feasible so they asked me to move to 4 mbs connection. I did but still the slow browsing speed problem persisting and on top of that frequent disconnections happening. I really want to know what kind of service level gaurantee do these guys have to consumers. These telecom guys very prompt to levy fine if you delay the payments by a day but whne you are not getting the commited speed for more than 50% of your billed cycle then what should be the penalty?

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 19, 2013

Verified Support

Namaste Mr. Yadav,

This is with reference to your post dated 19 September 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 21, 2013

Verified Support

Namaste Mr. Yadav,

This is with reference to your post dated 19 September 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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With lot of regret I have to bring to your notice that I placed the request of conversion of My prepaid phone no. [protected] to postpaid under the corporate plan of FIS through the agent who sits in FIS Mr. Rajesh. It¿s been more than 3 weeks now I have been calling him to know the status daily Most of the times he is not picking up my call or hearing my voice he disconnected and has always given me lame excuse that I have forwarded the documents. Then he gave me the no. of his Boss Mr. Chetan from back office. I have been calling from last one week. , No progress and he is also saying that I am waiting approval. And now The worst thing has happened with me and that is the agents have stopped my prepaid no. and also not started my postpaid no. It¿s been 3 days now and Currently I am without phone. I have been using cell phone from more than 10 years now but this is the most horrible experience that I ever had from any service provider. Its been 5 days now and now I got to know that they have blocked my Prepaid SIM.and have not started by Postpaid SIM.I am very frustated .

Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2013

Verified Support

Namaste Mr. Katyal,

This is with reference to your post dated 18 September 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 19, 2013

Verified Support

Namaste Mr. Katyal,

This is with reference to your post dated 18 Sept. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Hi,
I raised a request to disconnect my airtel Broadband connection since for every 3 to 4 months they are increasing the prices as 100/- every time.After arose a request i took another network datacard. But they asked to retain the connection with first montly rental plan itself. Even myself also dont want to disconnect airtel broadband. But they are increasing the prices making burdon to me. But i already took another connection for 3 months cost. So i asked i can't pay bill for 3 months, since already i have another network. so they said there is another option for 3 months free waiver with 2GB limited data. But i said i can't pay bill for 3 months. so they accepted for that. Last month i got a bill saying 568/- need to pay. By raising a complaint they waived it and asked me to send a mail to waive the bill every month, since there is a system problem to auto waive. So this month i got a bill of amount 448/-. So i send a mail a week before. But still the amount does not waived. Please check this and let me know how can i proceed. The request id to disconnect is 35218204. my landline number is [protected]. and my mobile no. is [protected].

thanks and regards,
Kamaraj.

Aug 13, 2020

Complaint marked as Resolved

Airtel Broadband customer support has been notified about the posted complaint.

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perso34

from Marathahalli, Karnataka

Sep 20, 2013

i sent a mail to [protected]@in.airtel.com on sept 11, but i didn't get any response. so i raise a complaint here.

Regards,
Kamaraj.

Airtel Customer Care

from Mumbai, Maharashtra

Sep 21, 2013

Verified Support

Namaste Kamaraj,

This is with reference to your post dated 01 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

perso34

from Marathahalli, Karnataka

Sep 24, 2013

there are so many coversations happens regarding this with Airtel.[protected]@in.airtel.com, but still not resolved

On Mon, Sep 23, 2013 at 11:18 AM, Kalyan <[protected]@gmail.com> wrote:
please refer the ticket 35218204 and 38909340 also...

On Fri, Sep 20, 2013 at 5:49 PM, Kalyan <[protected]@gmail.com> wrote:
They said they will change the plan for 2GB limited data plan. and waive the bill for 3 months. check the ticket mentioned below.

On Fri, Sep 20, 2013 at 5:25 PM, Kalyan <[protected]@gmail.com> wrote:
Hello ujjal Bora,
I raised a request to disconnect at the end of july bill, so i paid the bill which is genrated for the month of july. and i asked i am not able to pay the bill for 3 months. so they conveyed 3 months free subscription for limited data of 2GB. in the last month when i raise a ticket they are waiving the august bill and every month i need to send a mail to waive for next 2 months also. so i sent a mail also this month. Otherwise u have to disconnect when i raised the ticket and this 448 is not the excess amount of previous month bill. it is current bill amount. check my account if you want.

check the ticket number 37239344 and landline number is [protected] and my mobile is [protected].

if you want some more information u can call me directly. i can give complete information.

Regards,
Kamaraj.

On Fri, Sep 20, 2013 at 1:46 PM, <Airtel.[protected]@in.airtel.com> wrote:

Namaste,

This is with reference to your communication dated 18th September 2013, regarding billing related concern for your airtel broadband connection [protected].

Please be informed that, the highlighted concern has been resolved, as we have processed a credit adjustment for Rs. 568.88 on 17th August 2013, against the rental charges levied for non-usage period.

Please note that the current outstanding against the above mentioned number is Rs. 448.32 after the adjustment. we request you to make the payment accordingly.

For any further queries, you may get in touch with us at airtel.[protected]@in.airtel.com.

airtel appreciates your business and always welcomes your suggestions/feedback.

Your’s sincerely,

Ujjal Bora
airtel.presence (airtel customer service team)
bharti airtel limited
airtel.[protected]@in.airtel.com

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Address: Gurgaon, Haryana

I am using this Airtel mobile postpaid connection from last 6 years but suddenly they have stop sending alert msgs about data usage. Since I keep a Tab on my Usage by sending SMS to 121 i noticed that my usage was about 90% so I went to my airtel App on my smart phone and opt for smart bytes and hit activate. now they didnot activate the services and charged for data usage. My question here is when there application has some problem why shud i pay for it.When I spoke to there customer service agent he was not at all helpful and said you have to pay for it. Airtel Sucks and there customer service is pathetic I am moving all my nos to some other network thaks to number portability. Gaurav [protected]

Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2013

Verified Support

Namaste Gaurav,

This is with reference to your post dated 18 September 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 23, 2013

Verified Support

Namaste Gaurav,

This is with reference to your post dated 18 September 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Chennai, Tamil Nadu

Hi, I have applied the new Airtel Broadband connection at Chennai on 06th August 2013 Bearing application number : TNPA 647186. for this new connection request i have paid the amount of INR 2,300/- . Untill Unless i have verified the status they havn't filed my CAP till 18th August 2013. Later they said that they are going to refund my amount after raising couple of escalations at airtel office in MYLAPORE at chennai. Still now they Havn't refunded my amount. Kindly do needful to get refund my amount. Thanks, Surendra.

Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2013

Verified Support

Namaste Surendra,

This is with reference to your post dated 18 September 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 20, 2013

Verified Support

Namaste Surendra,

This is with reference to your post dated 18 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

naveenk16

from Pune, Maharashtra

Mar 18, 2015

I bought broadband connection from Airtel website by paying 1000 INR. Later on, guys from airtel said that due to technical difficulties, they cannot install it at my home and they will refund the money.
But I have still not received the refund. I applied for connection on 17th Feb. Its 18th march now. It doesn't take so many days to refund the amount. It's been a month now.
-Naveen

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Address: Chandigarh, Chandigarh

NEED SERIOUS HELP HERE!!!! I have bought a 4g data card connection from an airtel person named Sunil Pandey (Cell No. [protected]) on Saturday 14th September 2013 in Chandigarh. He gave me dongle and a sim card and took 1500 rupees. He said just call airtel to activate your number and it will get activated today only, when i called airtel they told me that no information has been provided to them, so they can not activate my 4g number. Is this a fraud??? What is going on??? Its 18th September and still no activation. I am calling Sunil Pandey and he is telling me daily that it will be activated in 10 mins...., it will be activated in next four hours..... this is going on from last 5 days??? Please help Airtel people if you can. My alternate number is: [protected] New 4g number is: [protected] (this is what i got from the guy (Sunil from Airtel) HELP!!!! I am losing business because of you (Airtel).

Aug 6, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 20, 2013

Verified Support

Namaste Mr. Verma,

This is with reference to your post dated 18 September 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Sanurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 28, 2013

Verified Support

Namaste Mr. Verma,

This is with reference to your post dated 18 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Hi, I have a postpaid airtel connection and my number is [protected] with 1 GB free data. I received the bill last week and could notice that the bill amount to be huge(RS 1545).i checked the bill and could see that the 2G data used was 1800 MB which was wrong as I am currently measuring my data in mobile and it shows that i have used only 750 MB. I contacted the customer care and they are saying that they have send a message once my limit has reached but i did not get any message from airtel for the same. I have been using airtel for the past 6 months and haven¿t faced any issue like this but this is one is annoying and highly disappointed with Airtel.

Airtel customer support has been notified about the posted complaint.

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Anil Verma

from New Delhi, Delhi

Sep 18, 2013

NEED SERIOUS HELP HERE!!! I have bought a 4g data card connection from an airtel person named Sunil Pandey (Cell No. [protected]) on Saturday 14th September 2013 in Chandigarh. He gave me dongle and a sim card and took 1500 rupees. He said just call airtel to activate your number and it will get activated today only, when i called airtel they told me that no information has been provided to them, so they can not activate my 4g number. Is this a fraud??? What is going on??? Its 18th September and still no activation. I am calling Sunil Pandey and he is telling me daily that it will be activated in 10 mins..., it will be activated in next four hours... this is going on from last 5 days??? Please help Airtel people if you can.
My alternate number is: [protected]
New 4g number is: [protected] (this is what i got from the guy (Sunil from Airtel)

HELP!!! I am losing business because of you (Airtel).

palanikumar_n

from Chandigarh, Chandigarh

Sep 20, 2013

Hi,
i still haven't got any resolution from airtel. I got a call from Anitha from the number [protected] and she does not know how to even to talk to the customer.She just called to me say that nothing can be done and she just hung up.

I am seriuosly fed up with Airtel. I had a great reputation for the company but with this kind of fraud i am greatly disappointed.

I am planning to disconnect the service after this month and also would like to write to the concern to take necessary action.

Thanks
palanikumar

Airtel Customer Care

from Mumbai, Maharashtra

Sep 20, 2013

Verified Support

Airtel Customer Care

from Mumbai, Maharashtra

Sep 28, 2013

Verified Support

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Address: Kozhikode, Kerala

My AIRTEL mobile no is [protected], I am receiving NEWS messages daily twice or trice.

I request you to please UNSUBSCRIBE all the NEWS services mentioned below that which ACTIVATED with my mobile immediately.

1:ACT NNEWS -

Thanks and regards
MOHAMMED K
[protected]

Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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sakina

I recommend not to subscribe AIRTEL even by mistake..

farida

djs — wrongly charged

i had recharged with 999 superlifetime card on dec 01,2007. now instead of the promise of Re 1/- i m being charged Rs 2.25/-.i had contacted customer service hundreds of time but there is no response and no clarification received till date. if further i don't receive any clarification i will be compelled to go to consumer court. Is this the way the customers are satisfied!!

arun sood

from Jaipur, Rajasthan

Airtel — DO NOT UNSUBSCRIBING THE PACKAGE.

Sir/mam,
i have got a message from number 54444 to subscribe the cricket updates pack. that time i subscribed that pack but after some days in december 2007 i cancelled that pack calling to the airtel costumer care. he gave me 48hrs time to cancel the package but it still doesn't cancelled. my balance is continue to deducted. i called them several times but the result is same. due to this reason, i always be short of balance in my mobile.
i request you kindly take action against them so that i can use my mobile easily without any interruption.
THANKING YOU.
your's sincerely
ARUN SOOD
MOBILE NO. [protected]

Manish Chandra

from Noida, Uttar Pradesh

I am getting SMS from 58888 number and being charged for those SMS's on daily basis.

I have made all the efforts to unsubscribe this without any luck. Sent messages to 58888, called Airtell customer service...

Please help...

Ravi S

from Mumbai, Maharashtra

To unsubscribe, SMS UNSUB <SERVICE> to 58888

sundar kumar

from Raia, Goa

Kindly help me unsubscribe christian alert message

Thank you

tenzing Lhadon

from Delhi, Delhi

what is the keyword to unsubscribe Jummani daily alerts

VN Manoranjan

from Bengaluru, Karnataka

Airtel — unsubscription of yahoo!Zone service on Airtell WAP

sir,
My pre paid mobile no. is [protected]. I want to un subscribe the yahoo!Zone service on Airtell WAP Immediately and please stop the charging of Rs 10/= each for yahoo!Zone subscription miscellanious and yahoo!Zone

aparup biswal

from Mumbai, Maharashtra

to unsubscribe m.igfun.com andi.mazook.com please deactivate it from[protected] onwards from my mobile 91-[protected] thanking u

aparup biswal

from Mumbai, Maharashtra

Dear Sir,

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected]. I have already contact customer care.

hardikchandra narendrakumar joshi

DEAR SIR,
PLEASE DEACTIVATE/UNSUBSCRIBE ME FROM HTTP//:M.IGFUN.COM
MY PHONE NO. IS [protected]

hardikchandra narendrakumar joshi

please unsubscibe me from http//:m.igfun.com. i have tried many time but it is not going to unsubscibe. please help me. my phone no. is [protected] and my e-mail address is hardik.ph.[protected]@gmail.com

chavda vinod

from Madgaon, Goa

DEAR SIR,
PLEASE DEACTIVATE/UNSUBSCRIBE ME FROM HTTP//:M.IGFUN.COM
MY PHONE NO. IS [protected]

roshini khatri

from Chennai, Tamil Nadu

please d activate m.igfun gprs from my mobile number [protected]

iliyas

from Hyderabad, Telangana

hi,
I've received a Sms from Airtel "Thanks for using (subscription, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs.10.Enjoy http://m.igfun.com
I want to know when i have not subscribed to this service since i am not interested at all, then from whose consent Airtel has deducted Rs.20 frm my a/c.
This is highly disgusting, irresponsible & unprofessional from behalf of Airtel.
My Cell no. is [protected].
Kindly look into the matter at the earliest.

iliyas

from Hyderabad, Telangana

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected].
I have already contact customer care...

please deactivate as soon as possible

Jitendra Kumar Mishra

from Delhi, Delhi

sir,

i have mail you to cancled my subscription but you still sen mgs on my mobile i have not downloaded any thing but u still cut money please unsubscribe this facility from my mobile [protected].
i m so thank full to you to canceled as soon as possiblie please.

thanking you

kiran varma

from Hyderabad, Telangana

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected]

Suman Sircar

from Chennai, Tamil Nadu

Sir,

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected]. I have already contact customer care

shyamal karmakar

from Delhi, Delhi

My no of Airtel connection is[protected]. I am receiving regularily message from 64611005 that "THANKS FOR USING DADA SUB 10 SERVICE ON AIRTEL WAP. YOU'VE BEEN CHARGED RS. 10." But I have never subscibe such service. Plz deactivate this as it is deducting charges from my balance regularily. Plz help me otherwise I have to take help from TRAI (Telecom Regulatory Authority of India).

Satyabrata Kar

from New Delhi, Delhi

My Airtel mobile no. is [protected]. I want to unsubscribe from yahoo!zone(http:203.199.114.183/yzu.wml).But from mobile there is no response from the site.
Rgds.

charanpal singh

from Kodungallur, Kerala

airtel word-pack service — unsubscribe word pack

hi.. I am charanpal singh, [protected] you have charged me rs.10 for any word pack service.I have never subscribed that service...and if it is subscribed...then unsubscribe it now... and refund my money...

Mukesh Singh Tanwar

from Bengaluru, Karnataka

Hii my mobile number being [protected] has got subscbibed to this site called www.m.igfun.com without my knowledge and I'm being charged with Rs.10 everyday. Contacted Airtel customer care without any solution.
Kindly see to it that my subscription is stopped at at earliest date..

Complainant5306682

from Delhi, Delhi

please unsubscribe the wap sevices of igfun from my cell no. [protected]

ARUNACHALAM

Am also affect http://m.igfun.com pls deactivate me too... my mobile numbr s [protected]

subramani

from Mumbai, Maharashtra

discontinue this text based service of i mozook.com immediately tonight please. my mobile no is [protected]

subramani

from Mumbai, Maharashtra

sir
i want to terminate this subscribtion as fast as possible. what a hell u detect money from by mobile bill daily. do needfull

nikhilwadkar

from Mumbai, Maharashtra

please unsubscribe me from the services have also complained earlier

kulwinder singh

from Bengaluru, Karnataka

Airtel — unsubscribe word pack

i have airtel mobile [protected].from past few weeks i have been getting messages of airtel word pack everyday although i have not subscribe it.it charges 10 rs every week.i am unable to unsubscribe it .i want refund of the money and i want to UNSUBSCRIBE IT.

Neeraj Kishore

from Chennai, Tamil Nadu

Unsubscribe stardust_pack from my mobile no.-[protected].thnx

Neeraj Kishore

from Chennai, Tamil Nadu

Unsubscribe stardust_pack

Salim Mathew

from Delhi, Delhi

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected].
I have already contact customer care...

this is very urgent & do it right now...

gomathi

from Pune, Maharashtra

unsubscribe for mobile fun on mobile. i sent unsubscribe sms but it is not unsubscribe. [protected]

Girish L Savla

from Mumbai, Maharashtra

i have airtel mobile [protected].from past few weeks i have been getting messages of airtel word pack everyday Since accidentally I have subscribe it.it charges 10 rs every week.i am unable to unsubscribe it .I want to UNSUBSCRIBE IT.

Satlenmang kipgen

from Chennai, Tamil Nadu

My Airtel mobile no. is [protected]. Since the past few months, i've been charged Rs. 10 every week for airtel wodpack. I tried to unsubscribe it from their given address but to no avail. I want to unsubscribe at the earliest possible time.

Punyabrata Pattrea

from New Delhi, Delhi

sir,
i want to unsubscribe yahoo zone my mob. no. is [protected]. please unsubscribe me.

rahul

from Mumbai, Maharashtra

TO DEACTIVATE SUBSCRIPTION.
I had subscrived for the fun zone through http://igmobi.com.Therefore I am losing Rs10/- per day from my talktime balance.Please be kind enough to deactivate the subscription by tonight.(My cell no:[protected])

Manish Bachate

from Kunnamangalam, Kerala

AirTel — For unsubscribing the service

TO,
Whomsever it may concerened,

This is the one of the Airtel customer ([protected]).I am using the Airtel service from last 3 years, & really irritate from your rubbish & hopeless service.The latest problem regarding your service is - I am getting msg. from last 4-5 days like "Thanks for subscribing text based msg.service & u have been charged Rs. 10." It is without any subscription from my side. As u all people know, we are not getting the peanuts for work.Are u people accepting the penuts for sallary? As i had contact with ur customer care for 3-4 times, but as usual the responce is like - -" our database not yet been updated"likewise.

Also there is no refund from ur side.

So finally I have decide to close your service & throw your sim in to gutter, & also to thinking to go to consumer court.

I am not hoping that u will rectfiey my problem.

Suggestion - - I[censored] want to maintain the good relation with ur customers, try to maintain ur service like "IDEA"

BAD REGARDS FROM,
ONE O[censored]R AIRTEL CUSTMER/WELLWISHER.

Swapnil Pawar

from Delhi, Delhi

I had subscribed for text Based Sevice in Airtel WAP through http://igmobi.com.I am losing Rs 10/- per day for no benefits.I want to deactivate this subscription by tonight.Please be kind enough to deactivate this subscription by tonight I will be grateful.(My cell no is [protected].)

Saurabh

from Aurangabad, Maharashtra

I want to unsubscribed service which was wrongly activated on my cell ([protected])

So kindly deactivate this service on my number as early as possible and do the needful.

Thanks.

akhil parmar

from Veraval, Gujarat

dear sir
today I got an sms which states"dear user, yoursubscription to yahooi zone willbe renewedin 2 days.you will be charged rs 10/.To unsubscribe please click here http;//203.199.114.183/yzu.wml sender 58243 message centre =[protected]
when I replied to unsubscribe I got reply invalid end format
please help me to unsubscribe to this and help me my cell no is [protected]
thank u
akhil parmar

ABIZAR

my name ABIZAR my sim no [protected] plzzzzz unsubscribing all airtel service

Saroj Ranjini

from Chennai, Tamil Nadu

I am getting message from 64611001. and i am getting charged Re.1 per day.Message INCLUDES THST I AM RENEWED for Larger than life service and is charged for the same. I can't understand hoe they can renew without my consent.

I had complained customer care service thrice, they are doing nothing.

Mohammad Saleem

from Delhi, Delhi

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected]. I have already contact customer care...

Vijo Chirayath

I am being charged for air tel larger than life service every day without my consent.Every day a sum of Re.1 gets deducted from my balance.I've called the customer care many times yet on avail.

Manpreet singh

from Chennai, Tamil Nadu

sir,

i have mail you to cancled my subscription but you still sen mgs on my mobile i have not downloaded any thing but u still cut money please unsubscribe this facility from my mobile [protected]
i m so thank full to you to canceled as soon as possiblie please.

thanking you

sadanand rajpurohit

from Pune, Maharashtra

how the hell this idiotic startdust pack has come, has company ever thoght thay can foll consumers atleast with some better news titibits instaed of some bloddy fools like what shakti kapoor did decades back ?
are we fools to learn about idiotic unwanted so called starts life ?
please unsubscribe immediately as my blood boils when i see that message on my cell

Complainant1607084

from Pune, Maharashtra

ketan jagtap

from Mumbai, Maharashtra

AirTel — unsubscribe unwanted scheme

please unsuscribe the cricket scheme updated by you on my mobile unnecessary because of which i have continious deduction in my balance.
my mobile no is [protected]

bhawana

from Sambalpur, Odisha

please deactivate airtel live on my mobile no [protected] because 10 Rs is deducted every week. deactivate it today

raghavendra nath maurya

from Pathanamthitta, Kerala

my mobile is giving messages of subscription for yahoozone but i want to unsubscribe.

my mobile no is
[protected]

deepesh kumar maurya

from Anand, Gujarat

sir,
Please tell me how to unsubscribed "fusion loungue javagame on airtel wap"? My mobile number - [protected] plz tell me fast sir...!

surendra pal

from Malappuram, Kerala

please unsubscribe my word pack subscription

naaz

from Delhi, Delhi

dear sir
today I got an sms which states"thank u for using (mobilemail, textbasedservices) subscription service on airtel wap.u have been charged rs.15."
when I replied to unsubscribe I got reply invalid end format
please help me to unsubscribe to this and help me my cell no is [protected]
thank u

sanjeev kumar

from Delhi, Delhi

Please unsubscribe my yahoo zone. Don't renewed again subscribe my yahoo. Inform me after unsubscribe in sms. My Airtel Prepaid mobile no is [protected]

sanjeev kumar

from Delhi, Delhi

Please unsubscribe my yahoo zone. Don't renewed again subscribe my yahoo. Inform me after unsubscribe in sms. My Airtel Prepaid mobile no is [protected]

mamta sharma

from Delhi, Delhi

unsubscribe fushion logue service which i havent activated plz

Akash Agrawal

from Gidam, Chhattisgarh

Dear Sir,

Please deactivate/Unsubscribe http://gofun.in from my mobile and please deactivate/unsubscribe
wap.mobifun.in from my mobile.

My mobile number is [protected].I have already contact customer care

subraveti krishna kumar

from Chennai, Tamil Nadu

YOU AIRTEL FELLOWS R U LISTENING ? IMMEDIATELY UNSUBSCRIBE THE AIRTEL WAP

SUBSCRIPTION ON MY CELL[protected]. I HAVE NOT SUBSCRIBED FOR IT. WITH WHOSE
AUTHORISATION YOU ARE CHARGING Rs.50/- EVERY 10 DAYS ON MY CELL?. IF YOU DONT

DEACTIVATE WE WILL PUBLICISE THAT AIRTEL IS A CHEATER AND DECEIVING THE

GENERAL PUBLIC LIKE THIS. IF I DO NOT GET BACK MY AMOUNT AND THE SERVICE IS NOT DEACTIVATED IMMEDIATELY I WILL THROW AWAY THE AIRTEL SIM CARD IN TO THE GUTTER
AND GO FOR SOMEOTHER SERVICE KRISHNA KUMAR

J SRIDEVI

from Adoni, Andhra Pradesh

Surendranath C Pai

from Mumbai, Maharashtra

Airtel — UNSUBSCRIBING INTERNET SERVICES

My cell number is [protected]
Please discontinue the yahoo subscription and stop weekly debiting of charges Rs.10 to my account

Rishi S. Bhatnagar

from Hyderabad, Telangana

plz deactivate textbased service from [protected]

M.PAREE

from Bengaluru, Karnataka

UNSUBSCRIBE AIRTEL WAP of my mobile No.[protected] and also unsubscribe other services like RING TONE and other chaegeable services.

R.Ramkumar

from Chennai, Tamil Nadu

gofun.in — Deducting money from my mobile prepaid

Please unsubscribe my mobile[protected] from gofun.in and immediately stop deducting balance from my phone balance.

Ganeshkumar

from Chennai, Tamil Nadu

pls stop deducting amount from my airtel mobile through gofun.in. my number is [protected].

teja.v

from Piravam, Kerala

It was the scheme for the free Digital Camera. I really don't need this facility. ... my num is [protected], i want to unsubscribe the tashan site facility

teja.v

from Piravam, Kerala

It was the scheme for the free Digital Camera. I really don't need this facility. ... my num is [protected], i want to unsubscribe the tashan site facility

Radhamadhab

How can deactiveate wap.mobifun.in my mobile no [protected]

teja.v

from Piravam, Kerala

It was the scheme for the free Digital Camera. I really don't need this facility. ... my num is [protected], i want to unsubscribe the tashan site facility please unsubscribe this facility fast

DEV MATHUR

from Kolkata, West Bengal

Airtel Prepaid — Unsubscribe from gofun.in

Rs. 20 is being deducted from my Prepaid mobile no. [protected] for no usage. Now I want to unsubscribe from this service but don't know how? Can any body tell me how to unsubscribe?

Manas Dey

from Bengaluru, Karnataka

Air Tel Go Fun — unsubscribe of wap.mobifun.in

I am being charged everyday by airtel wap Rs. 20 via sms from 64611010 while I am not using that service at all. i request to deactivate that service immediately from my mobile [protected] Hello, I am not using your Airtellive wap(wap.mobifun.in) service. But why you are charging every week Rs 20 from my Airtel mobile account. My phone number [protected].
cancel my subscription

Regards,

Manas Dey

Jitender Kumar

from Delhi, Delhi

Airtel... The name is enough... I have been using Airtel services for last 7 years. In this long period I went many places. Some time my all friends could not contact from their cells. But I was always lucky just bcs of My airtel is always with me...

Thanks airtel... Cheers...

shobankumar

from Mumbai, Maharashtra

please deactivate/unsubscribe my wap.mobifun.in my number is [protected]. this was activate by colleques unfortunately i am loosing money till date you charged Rs.30/- but i am benefit even Rs.1/-. please deactivate/unsubscribe immediately

arijit chakraborti

from Patan, Gujarat

Sir,
I don't have net service in my phone.So please unsubscribe it.Already I have lost 80 rupees.
Stop this cheating...my mob no is- [protected]

sakshi prasad

from Mumbai, Maharashtra

plz unsubscribe me from tashanbhakti as soon as possible.my mobile no. is [protected]

sridhar.n

from Delhi, Delhi

Comments Sort by: Date | Rating

Dear Sir,

Today i got a message from 64611020 to subscription text based services on Airtel wap...

this is charged rs. 20/- every day in my mobile balance...

My mobile number [protected]

please deactivate this services and credit my balance to mobile ...

lalchhanhima

from Saiha, Mizoram

My Airtel mobile no. is [protected]. I want to unsubscribe (http://m.frenzo.com).

sadhu shrikant g

from Bengaluru, Karnataka

UNCERTAIN CHARGES(RS 5, RS 10) DIDUCTED FROM MY ACCOUNT, , , , , ,
PLEASE UNSUBSCRIBE "WAP.MOBIFUN.IN" IMMEDIATELY

Neeraj Rana

from New Delhi, Delhi

Airtel Mobile — Unsubscribing

I am receiving unnecessary charges for subscription of Fusion Lounge and Ezmail. I want to unsubscribe these particular services but there is no site in Airtel which is opening for unsubscription. You are requested to approach Airtel authoritites to unsubscribe these services and stop charging me for the same. My No. is [protected]

rahul

from Madurai, Tamil Nadu

Word_Pack — unsubscribe the word_pack

sir i want to unsubscribe word_pack facility in my mobile phone because they charge too much of money for this stupid word pack system. please deactivate this facility in my phone number .sir my phone no is[protected]

Prashant Chourasia

from Bengaluru, Karnataka

sir,
Every week I receive a service message and after that i'm charged rs.20 from my account.
I have not subscriped to any such service.
After i'm charged I receive a message which says that 'Thanks for using ( Subsciptions, TextBasedServices) subscription service on Airtel WAP.'
Please see sort this problem out as fast as possible.

vinay kumar

from Delhi, Delhi

Airtel — unsubscribe any message

sir,
After some time I receive a service message and after that i'm charged me Rs..30 from my account. I have not subscribed to any such service. After I receive a message which says that 'Thanks for using (mobifun services) subscription service. Please see sort this problem out as fast as possible. Please unsubscribe the above said mobile no. [protected] With...

nancy_tata

from Pune, Maharashtra

Airtel — unsubcribe internate

Dear Sir,

I am a Airtel prepaid customer. I am roaming for the last 1 year. Internate is activated on my mobile and Airtel WAP..I want to stop both.But as I am in roaming, customer care reprasentatives told us that this is imposible.

Every day Rs. 10 deducted by Dada.net, Yzone, Yahoo.

Please do this as urgent.

sonali paul

from Kolkata, West Bengal

My cell number is [protected] and i received a message that i had been charged rs 20 for subscription on airtel wap where as i am not aware of that.after receiving the message i talked to customer service they told me they cant deactive.so please unsubscribe the gofun .

MUSHTAQ AHMAD KHAN

Already i requested 4 unsubscribing of m.Frenzo.Com but till date same has not been done. It is requested again that said service must be unsubscribed to my mobile at an earliest. Otherwise i may opt for sim cancellation. My mobile number is [protected] in the name of Mushtaq Khan Anantnag, Kashmir. Thanks.

firoskhan

from Bengaluru, Karnataka

pls unsubscribe the tashan services

Neetu Thakur

from Mumbai, Maharashtra

please unsubscibe me from http//:m.igfun.com. i have tried many time but it is not going to unsubscibe for WAP SERVICE. please help me. my phone no. is [protected]

Ashish Srivastava

from Mumbai, Maharashtra

Cost is too high and even words are not too healthy and helpful

amitsaha

from Guwahati, Assam

My airtel mobile no [protected].I want unsubscribe(http://m.frenzo.com).

amitsaha

from Guwahati, Assam

My airtel mobile no [protected].I want unsubscribe(http://m.frenzo.com).

lalchhanhima

from Saiha, Mizoram

Already i requested 2 times for unsubscribing of m.Frenzo.Com but till date same has not been done. I requested again that said service must be unsubscribed to my mobile at an earliest. My mobile number is [protected]

lalchhanhima

from Lunglei, Mizoram

My Airtel mobile no. is [protected]. I want to unsubscribe (http//m.frenzo.com

lalchhanhima

from Lunglei, Mizoram

My Airtel mobile no. is [protected]. I want to unsubscribe (http//:m.frenzo.com)

udaytambe

from Mumbai, Maharashtra

UNSUBSCRIBE mobile No.[protected] services like RING TONE and other chaegeable services.

PIYUSH KUMAR JAISWAL

from Eraniel, Tamil Nadu

unsubscribe y zone [protected]

prabir kumar mandal

from Delhi, Delhi

Dear Sir,

Today i got a message from 64611015 as thanks for downloading video from Airtel live WAP service.

this is charged me rs. 20/- every day in my mobile balance...

My mobile number [protected]

please deactivate this services and credit my balance to mobile.

prabir kumar mandal

from Delhi, Delhi

Dear Sir,

Today i got a message from 64611015 as "Thanks for downloading Video from Airtel live WA service. Your have been charged Rs 15/- every day in my mobile balance...

My mobile number [protected]

please deactivate this services and credit my balance to mobile.

gakul boro

from Guwahati, Assam

I want to unsubscribed ( service stardust_pack subscription[protected]which was wrongly activated on my cell [protected].

So kindly deactivate this service on my number as early as possible and do the needful.

Thanks.

vvslraju

from Patna, Bihar

I have not subscribed to any airtel text based wap services but an amount RS.20 every week is deducted from my balance from mid of march.I had already informed the concerned customer care.I request you to kindly look into the matter and STOP the deducti0n.

deepmala

from New Delhi, Delhi

i want to unsubscribe my frenzo service please unsubscribe it urgently

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I ordered a broadband connection. LIES UPON LIES What the salesperson promised were lies. When they came to install, I got a completely different picture about several things. DAMAGED PROPERTY After fiddling around with the wiring in my apartment for 24 hours, Airtel declared that the wiring in my apartment in not good enough for Airtel broadband connection. In the process, they; a) Broke the Switch Board b) Broke the voice ports plate c) Made dysfunctional the intercom service (to the security guards in the apartment block) PUT LIVES AT RISK By doing the above, Airtel has put my family's lives at grave risk. This is causing deep mental trauma and a lot of wastage of time with no resolution in sight. I would like Airtel to repair the damages and the intercom immediately. I will follow it up with damages claims amounting to close to Rs. 5 lacs. With regards, Parthajeet Sarma Mumbai Mobile:[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 24, 2013

Verified Support

Namaste Parthajeet,

This is with reference to your post dated 18 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Actually, I didn't use Airtel Dish TV even though they frequently calling me to my mobile and disturbing. Even though after a lot of remainder still they are calling and disturb me ? I registered a compliant in Airtel Online complaints and Airtel Service center in person. How can i stop this call ?

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2013

Verified Support

Namaste Mr. Muthiah,

This is with reference to your post dated 17 September 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 20, 2013

Verified Support

Namaste Mr. Muthiah,

This is with reference to your post dated 17 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Alappuzha, Kerala

Sir, I am Sumith my mobile no: is [protected] i got one offer from airtel customer care at porting time for calling 10 paise A2A calls, 30 paise A 2 other mobiles and 50 paise to STD calls for 1 year, bt now the call charges has been hiked by 10 paise. this is a cheating, i need to get the call charges with out the hike..

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2013

Verified Support

Namaste Sumith,

This is with reference to your post dated 17 Sept. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Hyderabad, Andhra Pradesh

I have complained to Airtel several Times, Regarding the Tower Problem There is Zero or 1 Signal (fluctuating between 0 and 1) in the Mobiles , Initially , we thought it is the problem with the mobile, we changed the mobiles and checked with our neighbors, every one facing the same network issue inside Home. Especially 3G connection doesn't work at all. When we complained to the Airtel Team, they take the complaint , after 10 days they come back saying we have network issue to rectify, we have to install additional tower, which will take 90 days to get resolved. it has been 720 days, no body did anything. To make call everytime we have to come to the roads. to Make call. We thought of switching to another network carrier, the Problem is none of the network carriers have good signal there. Airtel users are more. in our area. Our exact location is Bachupally, Hyderabad. We opted the network team to install a booster to our home. As we have 4 airtel connections in our home and one additional 3D Dongle.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2013

Verified Support

Namaste Dilliraj,

This is with reference to your post dated 17 September 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 19, 2013

Verified Support

Namaste Dilliraj,

This is with reference to your post dated 17 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Hi,

I had applied for a new connection for mobile number ([protected]) on 5th September 2013 at Vile Parle branch address (Shop No. 19/20, Shamkamal CHS, Agarwal Market, Opp. Denanath Mangheshkar Hall, Vile Parle East Mum - 400057). The Sales Receipt number is 4072, CRO is Yash; SIM number is[protected]; Plan is Win 599

I was told by the representatives, notably Ms. Komal (Mobile number [protected]) that my phone will get activated in 2 days after verification. Since that day I have received multiple verification calls, however there has been no update on when my phone will be activated. Ms. Komal has shamelessly given multiple assurances to me on my mobile activation. I was forced to visit the store personally, 4 times and each time there has been a new date given to me. After taking my phone calls for 1-2 days, and realizing that her lie has been caught many times, Ms. Komal has stopped picking up phone calls. So, now there is no avenue for me to even complain or know the status. Your toll free number/customer care number sucks and I am sure you know why.

Its important to note that Ms. Komal and her fellow representatives at this particular Airtel Center have caused direct financial loss to me and I need to know how am I going to be compensated. I had already circulated this number to all my contacts a week back and now I am getting emails that my number is not activated yet. This has caused tremendous embarrassment to me and my company.

I want to know when my number is going to be activated so that I can take this number and port it to Vodafone instead whose service I find much better over years of personal experience. Even more importantly now, I want to know what action Airtel proposes to take against Ms. Komal and her fellow associates who have told blatant lies to me many times.

If it takes 12 days for you to even think o[censored]pdating a new customer as to when his number will be activated, I am sure you know where your business is heading. Wake up!

Aug 14, 2020

Complaint marked as Resolved

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pranav22

from Mumbai, Maharashtra

Sep 17, 2013

Right. After posting my complaint here, I also sent emails to Airtel and also the Nodal officer and got 2 replies from them.
Reply 1 from "[protected]@in.airtel.com" at 3:56pm sent by Vijaya Lakshmi J:
We regret inform you that mobile number has already been assigned to some other customer. However to avail new number please visit the nearest airtel relationship centre.
Reply 2 from nodalofficer.[protected]@in.airtel.com at 4:10pm sent by Heena Mahandroo ... Ref No.: |BAL|Qrc117091312093420420732|:
We would like to inform you that we have checked our records and found that the services of the above mentioned airtel mobile number is well connected from our end with effect from 17 September 2013.

What do I make out of these 2 apprently conflicting replies? Ohh by the way, my phone is still not activated uptil 5:37pm 17 sep 2013. Did anyone say Airtel provides "Communication" services??

Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2013

Verified Support

Namaste Pranav,

This is with reference to your post dated 17 Sept. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Its been 21 days that my 3G sim card is not been activated. I have visited outlet 9 times and the person there is not responding. Because of outlet negligence I am siffering like anything. Customer care has no answer and everytime they ask me to visit outlet only. When thet cant control outlets then why do they allow them to handle their product. Pathetic nodal officer who has no answer. Airtel should be sued for their siuch carefree attitude. Not at all customer friendly.

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Anil Verma

from New Delhi, Delhi

Sep 18, 2013

Airtel Customer Care

from Mumbai, Maharashtra

Sep 19, 2013

Verified Support

Namaste Ms. Sharma,

This is with reference to your post dated 17 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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Address: Bangalore, Karnataka

Dear Sir/Madam I am writing this letter to you to express my frustration and disappointment in dealing with Airtel collections/payment team. This is in reference to my mobile #[protected], which is not working anymore. I did not make my payments due to unforseen circumstances on this connection, but I have always been in touch with your customer care/collections team and promised to make payment. In spite of this commitment, a couple of weeks ago your collections agent (Mr X @[protected]) violiated your 'Privacy Policy' and 'Fair Business Practice Code' by sending a SMS to all my contacts that I had defulted on payments( He must have got this from my invoice). Yesterday morning however he called back and started demanding the payment as they had to close their accounts for this month. He was absolutely rude and anything like professional..He thretened me to repeat what He did a couple of weeks ago and also told me to wait and watch for the consequences.(Ridiculous and Unprofessional). I called back and spoke to Supervisor who is supposed to be a Team lead, he however refused to listen and hung up on me. I have been insulted and abused by your company professional. You have to deal with me on this and not my contacts..Its only going to make me more arrogant in dealing with you. Now I have decided to take this up personally with the Consumer Court for poor business practices and harrasment. While I definetly owe you money, you cannot thrash me for it..I have decided to deal with this legally. Please keep your team's Informed. In case you wish to discuss this further, I am on [protected]. Sunny Vidhan

Aug 14, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 17, 2013

Verified Support

Namaste Mr. Vidhani,

This is with reference to your post dated 17 September 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

sunny.vidhani

Sep 18, 2013

Hi Saurav,

Currently my account is being handled on mobile number [protected]. A call from the number "[protected]" was again recieved 15 minutes back. The person on the other side started the conversation by saying- "Chutiya" bana rahe ho. Payment karoge ya nahi.

I want to understand what langua is this, and who in the world, gave you the authority to speak to a consumer, like this? And when i asked him to controll his language, he starts threatening me. I really want to understand how and what kind of people you hire and place them for customer service department.

I demand a strict action before i file a legal complaint of harrasement against airtel customer service.

Airtel Customer Care

from Mumbai, Maharashtra

Sep 19, 2013

Verified Support

Namaste Mr. Vidhani,

This is with reference to your post dated 17 September 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

kaushik

from Kolkata, West Bengal

Sep 25, 2013

Customer???? Where are you??

sunny.vidhani

Oct 7, 2013

Dear Saurav,

Its really a shame to on your side, wehn i see your comment, that "We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response".

You know why its a shame... coz i did respond to the calls and i did speak to a person from your team. and i did tell him the whole story. He assured me that, he will take further actions. But guess what, there was no action and nothing was done.

Anyways, there is one small update. As per the last conversation from airtel corporate collections department, the total outstanding was 6800, which after discounts and removing the security amount was reduced to rs 5000. I have already made a payment of that.

But today, i received a bill of airtel, which says i need to pay 2500 more. and when i called customer care of Bangalore, they say you mobile connection was temporarily suspended. How is that even possible, coz i received a closure email from airtel.( Please refer attachment)

How do you guys work? Are you even coordinated? Do you guys work in sync? You know, a government agency works better than you guys. You tell me you tried calling me and i speak to some one else, and then you post that you could not reach out to me.

anyways, i have had the worst time of my life dealing with you guys. One last thing from my side. Am not paying those 2000 bucks. And i demand justice to whatever trouble you guys have baught me. And yes, one more thing, You guys are WORST.

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Hi, I am using this service more than 2 years and paid properly in every month without any delay. I requested for cancellation due to home shifting to other place and i stopped using on 29th Auguest 2013. Simply making delay and asking me to pay 15 days extra. Really i wanted to pay honestly if reasonable. How i can pay for their mistake. Please suggest. ss Details given below Fixed Line:[protected] 1) Requested for cancellation: 29 Aug 2013 Registration# 37831306 got message that - we will resolve your concern by 03 Sept 2013 2) Received SMS on 31 Aug 2013 registered # 37900628 date 31 Aug 2013 shall be processed within 7 days 3) Received sms on 7 Sept 2013 that bill plan has been changed 4) i called and customer service and asked the status. Received SMS on 10 Sept 2013 we will resolved your concern Reference # 38339120 5) Received SMS on 12 Sept 2013 Reference #38460280 Cancellation shall be processed within 7 days Regards, Sabarinath (+91 [protected])

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 21, 2013

Verified Support

Namaste Sabarinath,

This is with reference to your post dated 16 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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I would like to state that this month postpaid mobile bill have following discrepancies , please review. Resolve the compliant and oblige. 1) I have used 500MB within bill plan cycle in mobile internet for the month as 300mb as per my bill plan. 200 mb as per Smartbytes of Rs.80. But you have not given full discount charged fully 2) I have not opted for 6gb plan but you have activated the plan and charged the same. Pl reverse the same. Thanking you Umer Momin shariff

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 18, 2013

Verified Support

Namaste Mr. Shariff,

This is with reference to your post dated 16 September 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 28, 2013

Verified Support

Namaste Mr. Shariff,

This is with reference to your post dated 16 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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I took one 3 g connection for my iPad. Only sim card was taken for broadband services. It was taken from Airtel. While taking the connection I was clearly told that I will be able to pay my bill online. When I recd my first bill I tried my best to pay it online but couldn't succeed. I wrote number of times to Airtel but they didn't help. Rather there personnel admitted on 24th August that there is problem at Their end. Even after prolong exchange of email Airtel couldn't inform how to pay bill online. Then on 26th August I could succeed in paying it online through my bank but amount was returned to me. All bank entries exists. Then they disconnected by connection. Now they are sending new bills to me. My bills has no account number. Probably the problem as I understand is that one can't have only 3G sim card without having Airtel mobile or landline etc. but they didn't inform me about it when I was taking connection or they deliberately wants me to take Their mobile or land line etc. I will not do that. I feel they are highly dishonest. They refuse to give details of Their seniors. Every time u call them a new person is online and one has to retold the story. It is really harassing. Harassment is bigger then one face in govt offices. On their website there is facility of complaint or need help..but u can't use it as program has been done in a manner that verification code u can't get correct. So u can't complaint. I have wasted lot of my time in getting the connection , submitting papers etc. thereafter I tried my best to pay bill online . I have proof of that. Airtel call centre is not of any help. Protracted exchange of emails led no where. I have wasted lot of time, energy,mental peace. Now I am getting bills though my connection has been disconnected. All in all it's a terrible experience. Sunil porwal. IAS. Pr secy . Govt of Maharashtra. Mumbai.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 16, 2013

Verified Support

Namaste Mr. Porwal,

This is with reference to your post dated 16 September 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Sep 19, 2013

Verified Support

Namaste Mr. Porwal,

This is with reference to your post dated 16 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Hi, This is NITIN SAXENA, subscriber of Airtel Prepaid # [protected] (A.P.CIRCLE). I traveled outside India urgently on 04-Aug-2013, so I could not deactivate my Blackberry Services by sending sms. I requested Airtel Customer Care to deactivate my BB Services (INR 399 PER MONTH) and they confirmed that the same was deactivated on 09-August-2013. But here the problem starts ..BB services itself was deactivated on 09-august-2013 and an amount of INR 399 was deducted towards the renewal of the same on 10-Aug-2013 and again in September-2013. So, in total INR 798 was deducted for BB services which does not exist at all on the renewal/deduction date… I sent number of emails to customer care/nodal office/appellate authority but till now there is no proper response from their side. My question here is: 1. My BB services does not exist at all and it was deactivated on 09-Aug-2013 itself then why I was still charged INR 399 for Aug-2013 (On 10-Aug-2013, one day after the service deactivation) and Sep-2013 (one month after the service deactivation)towards renewal of the same? Please clarify and reverse my money back to my prepaid account. Since still I am outside the country, so please contact me by email only (nitin.[protected]@live.com). Thanks, Nitin Saxena

Aug 14, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 16, 2013

Verified Support

Namaste Mr. Saxena,

This is with reference to your post dated 16 September 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

nitin.saxena

Sep 17, 2013

Please contact me by email only, as still I am outside India.

Thanks,
Nitin Saxena

Airtel Customer Care

from Mumbai, Maharashtra

Sep 19, 2013

Verified Support

Namaste Mr. Saxena,

This is with reference to your post dated 16 September 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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