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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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C
chandan55353
May 7, 2013
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Address: Bangalore, Karnataka

actually i made a 3g recharge of of ₹655 on 4th may 2013.but i am not getting the 3g speed and from past 3 days i am calling helpline number and every time they are giving a complain number and they told me TAT is 24hrs but till now i did not get any anything and when i call today they are telling there is no such complain regrading that. so please do the needful because of these i suffer a lot and they (air tel) are not giving proper response to me .
the following are the details of my previous complain :
*Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CADCN[protected] registered on 06-may-2013 20:30
*Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CADCN[protected] registered on 06-may-2013 21:54
*Thank you for contacting us. The Reference no. for your airtel mobile [protected] is CPCRF[protected], registered on 07-may-2013 21:24

AirTel — recharge shown but not getting

Dear sir
i had made a recharge on my number whose transaction id is[protected] dated 19 january 2010 but i did not get the recharge and when i contact customer care they told that recharge is not showing on your number.it was the sms pack in which daily 200 sms are free all over india without any charges.my airtel no is [protected]
Namaste (chandan55353 ),

This is to inform you that your concern listed on 07 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (chandan55353 )

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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    M
    Manasi Parvatikar
    from Gurgaon, Haryana
    May 7, 2013
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    Address: Gurgaon, Haryana

    I got a recharge for the 3 GB data Plan on my Airtel number on May 1 2013. Even after activating a plan my internet speed was extremely slow. I raised a complaint for the same on 2nd May 2013. The airtel got back to me saying it was resolved, which it wasn't and the speed remained slow. On 6th May 2013 I raised another complaint for the speed and the executive told me it would be resolved by evening. I checked my account balance in the evening I had about 767 MB left. Then Monday morning I get a message saying my 690 MB of data had been deducted. I called the customer the whole day but my calls were not answered. I finally got through to one customer care executive today (7 May 2013) and he informs me that there is no plan activated on my phone which is ridiculous. After minutes of arguing the man decides to check the customer database and agrees yes there is a plan activated. He then offered me a measly INR 100 recharge as calling balance, which is unreasonable because I want my 3g data that I lost back. When I asked him to forward my complaint to higher authority else I would have to pursue it legally. The executive then cut the call on my face. Airtel has been harassing me for days now! I demand my money back.
    Namaste Ms. Parvatikar,

    This is to inform you that your concern listed on 07 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Namaste Ms. Parvatikar,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      D
      Dow
      from Amritsar, Punjab
      May 7, 2013
      Resolved
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      Resolved

      Address: Kanyakumari, Tamil Nadu

      I am using Air tel Digital TV for the last three months. I am really fed up with the Air tel Dish TV service. When I call the customer service he/she say 1 min sir &immediately cut off the off (What a service by Air tel Tamil Dish TV customer care) my Air tel Registered id is – [protected]. Last march I had 33.00 Rs balance. So I planned to recharge my account to watch IPL cricket match. I recharged for 200.00 Rs on[protected].during the time of recharge my TV switched on. Later I checked in my TV its saying that you have balance 33.00 Rs. I don’t know where the amount 200.00 Rs went to. Immediately I called the customer care guy form my registered phone he is repeating the same you have 33.00 Rs balance. I called them again from unregistered mobile phone. Customer car guys saying that u have 200.00 Rs balance.
      Now friends tell me how we can we believe this Air tel Dish TV?
      About Digital TV.
      I don’t know what is the resolution for my 233.00 Rs.
      Friends, If you have any solution. Please help me out in this.


      About Air tel Tamil Customer Care:-
      - Customer care is always bluffing.
      - Really so far I made more than 100 calls, no response from the Tamil air tel Digital TV customer care people.
      - Customer care people don’t know how to treat or how to behave with the customer.
      - Whenever I ask the complaint id for further assistance. They won’t give.
      Aug 13, 2020
      Complaint marked as Resolved 

      Airtel — airtel-the open loot!!

      i had loaded a valur voucher of rs. 37 by which all the std cals to u.p. charges re.1 only. but my cal rates are stil not reduced.
      i dont find any reason for this value voucher!! i have not gained any benefit by this.
      R Sir
      My Mob No.is [protected]. I have paid Rs222/-for recharge to retail dealer. But by mistake recharge was called for No.[protected] instead of Mob.No.[protected] in the first week of April 2008 and immediately retail dealer sent SMS for rectification and was assured that the money will be returned back after varification and to be contaced retail dealer in the last week of April 2008.Since than every week I am Contacting retail dealer but he is asking me to contakt next week and it is going on till today ei 12/05/08. Please look into the matter and keep the confidence of the customer.
      Submitted for early redressal of complaint

      AirTel — looted by airtel

      on 1.10.2008 i got a message from airtel that you have downloaded game fro airtellive and i got charged for rs.30/-.After complaning to airtel they did nothing and everytime says 2 more days.
      Again got a message from airtel that you have been charged for STARDUST PACK (which i did'nt applied)
      and i got charged for s.10/- again LOOTED by airtel, when i called customer care center they said it has been you who has subcribe it .
      AGAIN on 9.12.2008 i got a message if you make recharge of rs.96/- you get lifetime validity and 50/- rs talktime and 50 minutes airtel to airtel free and this was valid till 15.12.2008, I made RECHARGE ON 11.12.2008 I GOT RS.10 BALANCE AND VALIDITY TILL 25 DEC AND FROM 25 DEC MY PHONE IS IN GRACE PERIOD and till now i am complaning from 1ST of jan and no action has taken yet EVEN AFTER GOING TO AIRTEL SHOWROOM.
      PLZ SIR, RESOLVE MY PROBLEM I WILL BE VERY GREATFUL TO YOU
      .
      MANAV MALHOTRA
      [protected] ( THE COMPLAINT NUMBER)
      ALTERNATE NUMBER [protected]

      Airtel — excessive loot

      I have been using an airtel mobile connection since the past 4 years.I started with a prepaid card but later i converted it into a post paid one.Earlier the bill used to be about Rs 300 to Rs 400.However, teh bill started to increase day by day in every next bill with a simmilar usage of my phone.
      10 days back, i enabled teh gprs and gps service on my connection.I was told that all i have to pay for teh gprs is 249 per month and Rs199 for a monthly subscription of GPS.However, today i received a message that my current unbilled amount is Rs 5600, which is just unbelievable as all my previous dues are paid.
      I am highly annoyed by this kind of an open loot by this company since a ling period but i have stuck to this connection as i do not want to change my number.
      I really want to take some serious action otherwise airtel will keep on looting people the same way.
      Please help me on this.
      Yes, I fully agree with you. i too faced the same problem with AIRTEL. The business of AIRTEL is to LOOT Customers.
      Namaste (Dow),

      This is to inform you that your concern listed on 07 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

      Regards
      Saurav Ahlawat
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Namaste (Dow),

      Further to our discussion dated 07 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

      We assure you that we are committed to resolving the issue to your satisfaction.

      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

      Regards
      Deepak Mohod
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      Airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Namaste (Dow),

      We would like to inform you that your concern listed 07 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

      Regards
      Deepak Mohod
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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        S
        sasi_427
        from Bengaluru, Karnataka
        May 7, 2013
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        Hi,

        I opted for a new Airtel - DTH connection through Airtel website on 3rd March evening. My transaction ID is[protected].

        Finally after making number of calls to customer support, today the installation team came (after 4 days) and not able to install the set-up box. In addition to this, they also broke the neighbour's Airtel DTH connection. The team said, they will come back as they don't have enough wire to provide the connection. But, they never returned.

        I am frustrated and called the customer support to cancel my new DTH connection and return my money. They disconnected my call. This is not expected from a company like Airtel. I would like to take this to consumer court.

        Thanks,
        Sesi
        Aug 13, 2020
        Complaint marked as Resolved 

        Airtel - DTH — Declined transaction - Bank Account debited

        I have booked one Airtel DTH New connection (Rs.4350 Ultra 12M, Package I.D 149) by paying Rs.4350 online on your website on 22.12.2009 around 12:45 P.M from my HDFC Savings Bank Account. Requested Connection in the name of RANA JI CHAUHAN, Installation address: R-91, Second Floor, Ramesh Park, Laxmi Nagar, Delhi-92, Contact no: [protected], e.mail: legal.[protected]@gmail.com through your website (ONLINE)

        The said transaction was declined by your website and no customer 10 digit i.d. was provided but an amount of RS.4350 got debited from my HDFC Bank A/c vide Narration MHDF[protected]-Airtel Bharti and Cheque/Reference no.: [protected]; value date:22.12.2009.

        In this regard I contacted your customer care immediately several times but they failed to provide any details/ status in this regard which caused mental agony, harassment to me.

        Please issue refund or provide 10 digit installation account number immediately
        --

        Airtel - DTH — Poor, pathetic, arrogant and extremely rude customer service

        The Airtel DTH customer service is poor , pathetic, arrogant and shockingly rude. No reponse, disconnecting calls while the cutomer is speaking , comfortably rescheduling service deadlines on their own and steadily deducting money without fail. my customer id is [protected].

        Sick service , once the recharged amount is exhausted will certainly move out .

        Shashi
        i have been complaint 4 times till now and my complain no is 2239936, Still 3-4 days later no service is provided.What a poor service.

        Huuuuuuu
        Namaste Sesi,

        This is to inform you that your concern listed on 07 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

        We assure you that we are committed to resolving the issue to your satisfaction

        Regards
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Hi Saurav,

        Thank you for the response. You can contact me at: +[protected]

        My customer ID: [protected]

        I am a very old customer of Airtel. I have been using Airtel mobile, broadband and landline since 6 years. I never had these kind of issues before. I am having really bad experience with DTH support this time...

        Thanks,
        Sesi
        Namaste Sesi,

        Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.

        Regards
        Deepak Mohod
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Sesi,

        Further to our discussion dated 07 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

        We assure you that we are committed to resolving the issue to your satisfaction.

        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Sesi,

        We would like to inform you that your concern listed 07 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          L
          lingarajrao
          from Noida, Uttar Pradesh
          May 7, 2013
          Resolved
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          Resolved

          Address: East Delhi, Delhi

          My name is K.Lingaraj

          After repeatedly losing my mobile balance when i contact to customer Representative he told me you will get your balance within 4 hours. but i didnot get and they blocked my number to call customer representive. Airtel is still disappointing than ever.
          Aug 13, 2020
          Complaint marked as Resolved 
          Namaste Mr. Lingaraj,

          This is to inform you that your concern listed on 07 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

          We assure you that we are committed to resolving the issue to your satisfaction

          Regards
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Namaste Mr. Lingaraj,

          We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

          We assure you that we are committed to resolving the issue to your satisfaction.

          Regards
          Deepak Mohod
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            S
            srikas
            from Chandigarh, Chandigarh
            May 7, 2013
            Resolved
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            Resolved

            Address: Pune, Maharashtra

            For long time Airtel had Rs. 333/- for full talk time, but now with same amount, there's some other service (sms, internet, local call)
            Using on-line recharge facility (from bank acct) I use to top-up the airtel with Rs. 333/- which always meant for full talk time.
            But now Airtel changed full talk time amt. that's fine, but why this old full talk time amount 333 used for some crappy top-up?
            This means each time some one want to top-up, using online service, need to cross check if there are any changes.
            Airtel should have updated user about this.
            When airtel can send sooo many crappy sms (related to, love, bollywood, bikini, jotishi, useless offers) why not some thing useful sms.
            My complaint's why the popular full talk time amount is being used for some other mix service, which is not much useful to subscriber, airtel should have used some other amt, (e.g 332, 334, etc) for this new mix service plan.

            This is clear case of misleading the subscriber using popular full talk time amount.
            Thank to govt. now there's number portability.
            Aug 13, 2020
            Complaint marked as Resolved 

            AirTel — related to service

            this is to inform that on 2nd jan i called up customer care because i was facing problem in using gprs facility in my phone instead of helpin me they created a mess for me. they gave me alot of number to called up so that i can solve my problem but it didnt. when i call in the given number the person said your state is diffrent and you should contact the respective customer care service then again they give me new numbr that day i calledup atleast 20 numbers all went wrong as i was in rooming i balance got finished because of that.my balance was 150 and at the end it left with 10rs only. And also i recharged my cell by 100rs but it didnt get the balance yet when i said i'll complain about all the things you done to me they cut my phne and then stop pickin up. I need my 150 + 100 rupees back as soon as possible

            Airtel — Registration Crap

            Month back i bought 2 sim cards from AIRTEL. 100rs each +110Rs recharge for both. it took 2days to start the service later after 2days it started working and again after 2 days it stopped working. reason document rejection. Again i submitted the doc's at airtel office but they rejected! 2nd time i submitted it again, got rejected!! 3rd time i went at airtel office to enquire about the status they said both the numbers are deleted from the system!!!
            and they have no specific reason for so.!!!! Really pathethic service AIRTEL provides!!
            Namaste (srikas),

            This is to inform you that your concern listed on 07 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

            We assure you that we are committed to resolving the issue to your satisfaction

            Regards
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Can you let, others also to know, how you will going to resolve this?
            There's already change in FTT (full talk time) amount, you will change that or will refund the amount or convert charges to FTT?
            Namaste (srikas),

            We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

            We assure you that we are committed to resolving the issue to your satisfaction.

            Regards
            Deepak Mohod
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            I sent you mail with details @ [protected]@in.airtel.com
            It's more than a week and no one from Airtel contacted to resolve this.
            No one from Airtel contacted to resolve this.
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              M
              mukesh296
              from Nagpur, Maharashtra
              May 7, 2013
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              dear sir/madam,

              complaint number: PR[protected].
              many times we registered complaint with customer care and supervisor but we are not getting any solution.
              they self will give request number and without solving problem they will CLOSE to problem request number.

              everything under control you people . WE ARE FOOLISH PUBLIC RIGHT!!!!

              check our complaint history then you will come to know how many times we requested to solve problem.

              Note: we are unable to contact Customer care. WHY YOU PEOPLE BLOCKED OUR NUMBER IN IVR?

              AIRTEL really do not respect to customers.

              they will give miss call and automatic sms will come your problem has been resolved. airtel do formality with customers . sometimes me and my friends we thing we did mistake to use MNP!!!!

              Regards
              [protected][protected][protected][protected][protected]

              NOTE: dont send nonsense reply here send email or call customer care Okkk. we are waiting to solve problem.

              example:

              Namaste Mukesh,

              This is to inform you that your concern listed on 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

              We assure you that we are committed to resolving the issue to your satisfaction

              Regards
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Aug 13, 2020
              Complaint marked as Resolved 
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                C
                customerall
                from Bengaluru, Karnataka
                May 7, 2013
                Resolved
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                Resolved

                Address: Maharashtra

                I am writing to express my utter disatisication and complain on the services received from Airtel DTH services.
                I am not sure what is the resolution time(SLA) and what are they doing to help solving customers problems.
                There are many points which I would like to highlight. As I started to get the problem on 1st of May 2013 and till date 07th May 2013
                it stays in unresolved status after lodging multiple complaints with Airtel DTH Cust Care/Nodal office. It's a total pain using this service from Airtel DTH.

                1. I logded a complaint on 01st May 2013, Complaint no[protected]. I was given assurance that within 24 hours the issue will be resolved.
                The issue was "No Signal". But at end of 2nd May, it was not resolved.
                2. On 2nd May 2013, I called up Cust Care and again 24 hours assurance was given. And thanks for the consistency that the issue was not resolved.
                Airtel DTH after sales is simply a failure again.
                3. On 3rd May 2013, I got a new complaint number :[protected] and again the same parrot lines from Cust Care people ie. we give you assurance of 24 hours.
                But not resolved. And I get an sms saying my old complaint number 30126165 is resolved.
                4. Again the same happened on 4th May and 5th day , the issue is not resolved.

                5. On 5th of May I get an sms saying my account is valid till 5th May 2013.I called up Cust care to extend the validity for the period I have not used.
                But it was denied and told me that it can only be done after the issue is resolved.
                6. On 6th May I recharged and problem was not resolved.
                7. On 7th May the same issue not resolved..

                I am more than happy to disconnect it but Will Airtel DTH pay me the money back for SetTopBox which is outsourced to
                some sales agency called "Khushi Enterprises,Wakad,Dange Chowk Pune".

                It may be that Airtel DTH is having more channels in HD or in total more channels. But Sorry to say,this is the worst DTH service in the whole country in terms of customer satisfaction.
                We don't have any other option except going to Consumer Court and Consumer forums discussing on this.

                I have all the evidences of follow up done with airtel service centres and service received from them. Also I tried to contact senior officials of Airtel but in vain.


                Please advice on how to go ahead and taking legal action against this incompetent Satellite DTH running and cheating common man.

                Regards
                Cust ID: [protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                airtel digital TV/DTH — WORST SERVICES OF AIRTEL

                I have Purchased Airtel Digiatal TV/DTH considering, being renowned co. they will provide me good service. BUT soon i came to know they are WORST SERVICE PROVIDER .There picture quality is very Low and channel used to override each other, means when we r watching one channel then of voice other channel come. THIS IS . I have Compliant Lots Of time. But they dont react. BASTERED COMPANY. I m Going to THROW there STB.
                Improve the sound clarity
                Add;
                S.sendrayan CS ID;[protected]
                T.Srinivsan CS ID;[protected]
                Complient;
                Improve the sound clarity
                1.Sun Music Sound Clarity 85% to 90% (Sterio Sound)
                2.IsaiAruvi Sound Clarity 75%to 80% (Sterio Sound But Busing Sound)
                3.Jaya Max Sound Clarity 60% to 65% (Mono Sound and Picture Clarity poor)
                Plece improve the Sound Clarity
                Airtl digitaltv Not MPEG4 and S2 Techonology
                Everday call costmer care not use
                Reson
                my nat problem only your side problem
                1.check your Tv and Audio Cable
                2.This produre is not use
                3.Plece add the Digital Sound Improve the picture clarity

                Airtel DTH — Airtel DTH - Worst Service

                Hi,

                I took a new connection for Airtel DTH on 19/4/2010 in Bangalore.My Customer ID is [protected]. The problem started the next day itself. There was no signal available.I called the Customare Care
                person and logged a Service request on 20/4/2010.They promised that the problem would be fixed in the next 24 hours. It is more than 72 hours and nobody has called or come yet.
                We have called the Customer Care several times and everytime they just escalate the issue internally.No action is ever taken. Out of our frustration, we even visited the Airtel Relationship Center at 100 feet Road,Bagalore. We spoke to Mr. Satish there and came to know that he cannot help and infact there was no one at the center who could help or guide us.Mr. Satish gave us the mobile number of the Sales Manager, Mr. Jayram. We personaly spoke to Mr Jayram on 22/4/2010 and he took some area representative into conference and assured that somebody will come and fix the problem by that night itslef. Nobody came. Today morning, 23/4/2010, we called Jayram again and he again tries to take somebody into conference. This story repeats everyday.
                It is hardly 5 days that we have taken the connection and out of this 5 days, we have spent 4 days speaking to cutomer care representatives, relationship representatives and sales manager.

                Our DTH signal is still unavailable.
                I agree to this to this ...airtel ia top amount the WORST CUSTOER CARE AND SERVICES

                Airtel DTH — charged again for ngc hd

                I purchase an Airtel digital tv on 2 nd of July 2010. At that time it was said that Fifa 2010 will be available in Hd format and after fifa 2010 new hd channel will be added at free of cost as i activated ESPN HD with Rs:- 100. But after NGC HD activated Rs:- 16.5 is deducted from my account. Please give me the right solution why again money is deducted from my account, because ESPN hd package is for one month but i got the facility only for 11 days. So solve my problem why it is deducted two times?

                Airtel DTH — Airtel dth worst service...

                Hi,

                I made the big mistake of opting for airtel dth plan.my complaint Id is 5477040.I have bee n following up with a mr.jag dish,miss reena for the last 2 days.all I am getting is a series of explanations but no action at all.I am really frustated with the services.I will never recommend airtel dth to anybody.they don't care about wasting your time and are a group of stupid with 0 accountability.I would love to go to consumer court for their callousness.I have wasted3 days waiting for them to show up.
                Worst in service, even the customer care. I recharged my account with 1000 throught online and it got credited. but after 2days my balance become -ve and a transaction with "reversal of payment" was updated. when i ask customer care that they said that transaction was made by my bank itself. and also i didnt' get good response from customer care executives. Airtel DTH, worst in service.

                AIRTEL DIGITAL TV — unresolved error

                its been three days since i got this new Airtel connection along with my Sony TV

                error code no.6

                i tried airtel customer care they say still 48 hrs i do not understand y i get only the demo channel and nothing else

                my customer id being [protected] i expect a decent service which i have not got even during the installation.

                Airtel DTH Service — WORST SERVICE

                I WAS TAKEN A AIRTEL DIGITAL TV LAST MONTH, FOR PAST THREE DAYS I REALLY SUFFERING WITH THEIR SERVICE, NOTHING ON THE DISPLY IT SHOWING ONLY BLANK. I WAS COMPLAINED THRICE TO CUSTOMER CARE PEOPLE. EVEN THEY ARE SAYING IT WAS BOOKED AS A COMPLAINT IT WILL BE RECTIFIED WITH IN 24 HOUR'S I REALLY DONT KNOW HOW MANY 24 HOURS THEY NEED. NO ONE CARING FOR THIS, I REALLY BOTHERED WITH THIS SO I REQUEST YOU MY DEAR FRIENDS DONT GO AIRTEL ITS WORST SERVICE. NO BODY IS THERE TO CARE OF CUSTOMERS.

                AIRTEL DIGITAL TV — Unresolved complaint and Pathetic Customer support

                Hello,
                My DTH User ID: [protected] MY STB is a DVR.
                My DTH Airtel Digital tv connection had been working fine for the last 1 and a half years.
                during the last month an engineer called from your side to migrate and realign the dish towards a new satellite.
                After a couploe of weeks I received No Signal error message B001.
                I lodged a complain 9395618. Which was closed automatically without a call coming from your side.
                When I called customer support I was given a new complain number: 9433437.
                After calling for 4 Days and the calls being forwarded to the customer support supervisors multiple times an engineer was sent, who came without Any ID or uniform, and he was unable to solve the problem.
                He came went to Check the Dish said everything was alright, and then came back near the STB, did not understand what the problem was, and changed the antennae wire connector pin, Obviously that did not solve the problem.
                He waited for TEN minutes, when nothing happened he went off saying I will bring another engineer and come back.
                He did not return.
                I Called up Customer care the next day I received a pathetic response from the superior that as my account was suspended my complain was not being taken care of.
                When I tried facing my first complain for Five days, whenever I called i received a response that Sorry our system is under update please call back in an hours time!
                I did not recharge my account as My balance was getting deducted and I was not receiving any channels.
                I was NOT informed about this when I had placed the complaint.
                Now when a new engineer came, he went up and said the LNB had moved from it's place and therefore there was no signal.
                He realigned and I started receiving my channels, I recharged my STB.
                Everything worked for about half an hour and then I started receiving Error SM1.
                I called that engineer again, and now he said that that the LNB is faulty therefore I am receiving this error.
                He said I am replacing the LNB with the one I have which has only one connection and I will come and replace this the next day.
                Three MORE days have passed now.
                That particular engineer is not answering my calls.
                Neither have I received a call from the customer support department.
                It is absolutely annoying to watch TV as after one channel the other gets skipped as there is no signal on the second antennae.

                So many hours have been wasted with following up with your customer support, that I do not want to call them again.

                Please reply by what Maximum time my problem would be solved or else please send someone with my refund and collect your dish and STB.
                I would rather switch to some other service if you cannot resolve a simple problem like this for so many days.
                Thank You

                Aliasgar Kheriwala
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                  C
                  chirayu.nitk
                  from Gurgaon, Haryana
                  May 7, 2013
                  Resolved
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                  Resolved

                  Address: Delhi

                  On 5th of May , I evening i used internet and my balance was Rs 124 and after sometime i noticed that instead of deduction from 3G internet pack , the deduction was from main balance which in itself is wrong.. in this way 76 Rs got deducted , then i registered a complaint on customer care .Even after filing complaint 7 more rupees were deducted for the internet usage from the main balance.. So , in total a deduction of Rs 83 was made to my main balance.... Now , I just want my Rs 83 to be refunded back.

                  My service provider is Bharti Airtel Limited.
                  Prepaid Mobile No. [protected]
                  Kindly see to the matter as it is causing lots of inconvenience to me.
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  BHARATI AIRTEL — wrong deduction of balance through airtel live by getting msg from no.-64611001

                  Hello I am JAGDISH JHA .It is with great annoy that I wish to bring to ur kind notice that I have suffered by two problems and it is indeed sad that your department has turned a deaf ear to my written and oral complaint followed by several reminders...
                  1. From last 10 days I get a message 3 to 4 times a day from no. 64611001 that ...
                  you have been renewed for (text based services) subscription service on Airtel sms. You have been charged rs. 1
                  so by each msg my balance is deducted by rs 1
                  to solve this problem i hav contacted ur customer care executive

                  --Vikram request no. 5081366
                  --chandrakant s.r.n[protected]
                  --n also wega centre Ajeeta mam on 11th aug

                  2. since december i get a message each month that thank u for using airtel services..and so on...from no.[protected] n 64611050 n for that i have been charged by rs. 50.

                  recently on 18th july my balance was deducted by rs. 50 ...
                  to solve this problem i hav called too many times to customer care center n also visited wega center too many times...

                  in wega center i hav contacted to mam
                  Ajeeta mam on 24th jun 08 and
                  Sana mam 3rd jun 08 and s.r.n.-[protected]

                  So it is difficult to believe that such thing should have happened under ur efficient control. Pls get the needful done at the earliest, otherwise i will have to take a legal action against this service.

                  Jagdish Jha
                  [protected]
                  I can't tel you which world I have use
                  Text Based services is atomaticaly activated on my mobile on 18/8/08 .get dudecation 10Rs.for activation charge & then deduce one Rs. per msg. there is 5 to6 msg. each day to till dated
                  I was calling to custmer care they was closed that servies on 22/8/2008 & 26/8/08 .But till msg.getting on my mobile every day I have total more than 100Rs. deducation

                  Pl. do needfuly

                  AirTel — DEDUCTION OF BALANCE BY ITSELF

                  MY PREPAID BALANCE KEEPS ON DEDUCTING ITSELF EVEN IF I DONOT MAKE OR RECIEVE A CALL. MY MOBILE CARD NUMBER IS [protected].I ALSO WANT NO CALLS FROM AIRTEL SERVICE ABOUT ANYTHING SHOULD BE MADE ON MY MOBILE
                  sir i am getting message from 64611010 and i am deducting daily 10 Rs so please deactive .


                  Thanks
                  Nitin.

                  Bharti Airtel — spoiled the 1 km pavement road for their underground cable

                  Hi, This is Sreenivas from Hyderabad. I regularly go office on foot from TV9 office to Chuttnys restaurant at Reoad no 3 Banjara Hills (Muffucum ja college side). One month back I saw Airtel people (having Airtel logos on the cable) buried big cables by breaking the tiles on the pavement road more than 1km. Their work is done. Nobody repaired that. It was like a park to me to walk now it is like a big municipality dump. Please do some help in getting this road repaired.

                  Thanks
                  Sreenivas

                  Bharti Airtel — Acute network Problem in our Locality

                  Dear Sir,

                  My address is
                  D.Sai Karthik
                  # 1-5-182;
                  Beside Andhra Bank Lane
                  Kaman Road ; Karimnagar-505001

                  My Lane is facing serious network problem. i can not hear the voice of the caller at all for the past 6 months. kindly solve my problem

                  BHARATI AIRTEL — Deduction of Main Balance

                  On 12.02.2011 I received a message from Airtel saying that I have downloaded some Java game from Airtel and charged Rupees 25.00 & 50.00 consecutively. But I am totally unaware of the matter. Also, they are sending me Commercial SMS even after setting my mobile to Do Not Disturb mode. Also on the same day I received many SMS from their Cricket Alert Service which I didn't subscribe. When I enquired about the matter to the Airtel Customer Care, they are disconnecting the call., it happened 4 times. I request your action in this matter.
                  airtel is big cheater and i am advising all people not to use airtel.
                  sorry to say but it happens many times with me that. from your airtel i got call for caller tune and even if i did not inform they start callertune and deduct my ballance. and today i called in airtel to set the caller tune but i didnt get the song which i wanted so i cut the call but my caller tune was activated and deduct my balance wotrh of rs. 25 and when i called in your costumer care mr. Girish makawana, ur costumer call executive from bharti axa, incom tax, ahmedabad talk very rudely to me.
                  ya its true. airtel cheats indian. my number is [protected]. and i am using airtel . and many times they deduct my money.

                  Bharti Airtel — Balance Deduction on Regular Basis

                  I am using the airtel connection following numb er [protected] from past 7 years but now a days company is cheating the consumer by deduction of balance without any intimation to the consumers. So i want to take action on the company for the folowing complaint.

                  AirTel — deduction of main balance

                  sir,
                  my phone no. is [protected].
                  i want to say that from my main balance 75 rs has been deducted on 11/july/2011 for no reason and automatic job alert was activated. i have calledcostomer care but donot response me and always say that you have activate net on your mobile.
                  so i request you to take immediate action and give my 75rs back as soon as possible.if you ignore this then i have to take any immidiate action.
                  e mail : vikhayat.[protected]@gmail.com
                  thanks

                  AirTel — deduction from the balance

                  please deactivate all value added services from [protected] and stop deducting money from my balance.Please deactivate BBM charges from this phone number.

                  Bharti Airtel — Balance deduction

                  Sir i imran using airtel mobile number 91-[protected] since last 6 or 7 years wants to inform you that the airtel is deducting amount of 5 rupees daily from my main balance, i called to 198 and complained to customer care regarding my deduction, one of the supervisor talked to me and refunded my 2 days deduction of 10rs and also gave me assurance this will never happen again amd i was satisfied with his service, but next day i again received msg that the service has been renewed and deducted 5 rupees,i again called to 198 and informed them the same problem my call was again transferred to supervisor i told him the whole conversation we had previously with the supervisor, and again he told me i am deactivating the service and promised me to return my amount deducted in one hour but so sad he made me a fool,since then iam trying to connect to the customer care on 198 and 121 but they have already decided to reject call from my number, next day again i received a message from airtel deducting 5 rupees now the total amount deducted is 10 rupees,i want to inform you that this all happened even after i gave intimation and the complaint was registered..
                  Sir please help me out,
                  thanking you

                  Airtel — spoiling lives

                  spoiled me half of the life
                  Hi , I am naveen from bangalore , I am using pre-paid number [protected]. from more than 2 years i am using this number ,suddenly from 01/08/2011 it is showing in my mobile its invalid,
                  when i called to customer care multiply they are telling this number became free number, you cannot get this number, and some body told me to visit the outlet they are telling its gone for recycling,
                  Somebody is telling address verification not cleared and i am using from 2 years,
                  Something blas.................. they r telling other than that, unknownly they disconnected ,

                  I am almost working through my mobile number only, now i cannot do any work without my number(Its belongs to all of my business).


                  i never expect like this from Airtel,
                  we have a big network with airtel,


                  i hope i will get number back.

                  thanks,
                  R.Naveen kumar,
                  [protected].

                  Airtel — balance gym

                  till date i've not received my detailed statement of consumption, and gayab bal money in last 1+ years ???

                  Neel
                  [protected]
                  Namaste (chirayu.nitk),

                  This is to inform you that your concern listed on 07 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                  Regards
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Namaste (chirayu.nitk),

                  Further to our discussion dated 07 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                  We assure you that we are committed to resolving the issue to your satisfaction.

                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                  Regards
                  Deepak Mohod
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  Airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Namaste (chirayu.nitk),

                  We would like to inform you that your concern listed 07 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

                  Regards
                  Deepak Mohod
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  I don't want my main balance to be deducted for data usage as I am using WiFi from Airtel broad band landline. If the data is wrongly switched on my main balance is deducted a lot. How to prevent it?
                  My mobile number is [protected].
                  I don't want my main balance to be deducted for data usage as I am using WiFi from Airtel broad band landline. If the data is wrongly switched on my main balance is deducted a lot. How to prevent it?
                  My mobile number is [protected].
                  Hello Airtel,

                  Even for my number[protected] balance is deducted from main balance though I have data pack. This is happening from last 2 months.

                  Please do the needful ASAP as I need internet badly on my phone.

                  Also, if there is anything I could do to prevent this, do let me know.

                  Regards,
                  Leela Kumar
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                    B
                    bikash.happy
                    from Delhi, Delhi
                    May 7, 2013
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                    Address: Kendrapara, Odisha

                    In my Airtel Mobile, I am getting my MMS as Text massage. Where there is a link and a password is given, but the link is not opeing. The link is like http://legacy.dwl.co.in:8080/mmcp.
                    And the Customer Care executives are not helping me to get my MMS.

                    AirTel — MMS Complaint

                    I have recently started mms on my airtel mobile bt eventhough after registration i m nt able to receive my mms. I did receive a msg with a passcode bt the site given in that doest not exists.

                    AirTel — to see my mms

                    my friend sent me an mms i want to see that mms in internet

                    Airtel — MMS issue

                    This is my second mail 4 u to sort out my issue which i seem wil wok out i
                    have
                    run from pillar to post to get my issue sorted out

                    HI
                    this is in regard to the MMS issue i am facing with mobile
                    no [protected] i have complained regarding this and the
                    customer care kept giving dates but till now it is not
                    sorted out my problem is i cannot send mms it says failed
                    and if someone sends an mms it gives a weblink and says
                    please visit airtel.in wih a passcode when we go to the link
                    it says page not found i dont understand what the problem is
                    and how to get it resolved the customer care people will do
                    nothing more than taking a complaint please help me get my
                    problem resolved my friend faced a same problem and his
                    problem was sorted out as he said his number was resetted by
                    airtel technical end so i request you to kindly do
                    the needful as u can see in your records the number of times
                    i have called as this is not the issue with the settings
                    which i am sure about please see that this is resolved
                    waiting for your response your valued customer
                    i have repaid life time connection .ihave received mms passward which is "twietoty"and my ph no is [protected] .when i try ed it not work pl get me solution.
                    I got sms from airtel that i got mms. i was asked to log on to http://125.21.241.88.mms with givwn pass word. i could not that sms

                    ph No: [protected]
                    email: [protected]@gmail.com

                    Airtel — MMS related issue

                    My Airtel Mob# is [protected].

                    I have received a MMS from my friend for which I have been given link http://125.21.241.88/mms/ and user id and password to view the MMS. However, when I try with the provided userid and pwd, I am getting error that user id and pwd are incorrect.

                    I tried to call Airtel customer care(121) and they didn't had any idea about this and after making me wait for 10 mins they told me to call technical assistance at 12118. When I called technical assiatnce, they also don't had any idea and asked me to call Customer care.

                    Just let me know, if your service executives are not trained enough, why you guys charge for customer care.

                    I am really very disappointed.
                    Namaste Bikash,

                    This is to inform you that your concern listed on 07 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                    We assure you that we are committed to resolving the issue to your satisfaction

                    Regards
                    Sandeep Kumar
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    Airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Namaste Bikash,

                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                    We assure you that we are committed to resolving the issue to your satisfaction.

                    Regards
                    Deepak Mohod
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                      A
                      abdul.lambent
                      from Mumbai, Maharashtra
                      May 6, 2013
                      Resolved
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                      Resolved

                      Address: Maharashtra

                      Hi,

                      I am using ICICI banking online recharge facility for online recharge on my AIRTEL prepaid mobile number [protected] (recharge of Rs 333) I am using this faclity for 1-2 years for recharging my mobile, today I did recharge of 333 Rs and was SHOCKED by seeing that my Account balance was not increased instead they added 333 Rs to Local Balance, Before Recharging my number I looked into the recharge options available through ICICI bank online recharge,

                      When I call customer care they talk to me in a very much un professional manner,and told me "Pehle Offers check karna tha, recharge kyun kiya", I have checked the Denomination options for Airtel Rechage from ICICI Bank Portal before recharging & Attaching the same. It says 333 Talktime in RS 333 Rechage, It never says that it will not increase the main Account balance.

                      I am trying AIRTEL customer care for the Last 1 hour and they are not picking my call... WHAT A PATHETIC BEHAVIOR?

                      Please do the needful so that this Fraud should be prevented.
                      Thanks
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel — Fraud Behaviour

                      Hi I am vaman. I got a call from airtel executive from bandra Cell No. [protected]. Then they told me about one skim that If I paid 600 RS. then all my outgoing calls becomes 25 Ps for a-a, 50 Ps for locals, and 1 Rs for STD. I gave 600 Rs to them and they told me that after 2 HRs this service is activated in my phone. But till now it is not activated. Even when I am trying to call on these numbers such as [protected], [protected] I am getting that is number is invalid. So I am too much worry about this incident as they might be fruad and can do this to many or in future they might do this to others also...
                      My Cell Phone No. is [protected]

                      Airtel Prepaid — Fruad Behavior

                      Hi I am vaman. I got a call from airtel executive from bandra Cell No. [protected]. Then they told me about one skim that If I paid 600 RS. then all my outgoing calls becomes 25 Ps for a-a, 50 Ps for locals, and 1 Rs for STD. I gave that 600 Rs to them and they told me that after 2 HRs this service is activated in my phone. But till now it is not activated. Even when I am trying to call on these numbers such as [protected], [protected] I am getting that is number is invalid. So I am too much worry about this incident as they might be fruad and can do this to many or in future they might do this to others also...
                      My Cell Phone No. is [protected]

                      Bharti Airtel — No recharge available

                      Hi my name is asif and i am from srinagar Kashmir. The Airtel dealers and retailers are on strike here and no recharge is availbale. they r saying that untill their demands r fulfilled they will not conduct any transaction. So kindly tell us Wat we people of Kashmir have to Do to these Sims withour recharge.
                      The sims r of no use wen there in no balance to call anyone. PLz concern ur higher authorities regarding the problem and provide us with recharge.
                      In this month total 50 Rs deducted from my balance without any intimation, giving messages of jobs & Chat, which is very bad service i found.
                      My cell No. [protected] as previously given complaint of deduction of 50 Rs from balance. Please investigate immediately & return the deducted amount.

                      online recharge — Online recharge scam

                      I had recharged a tata docomo number ([protected]) on 20/12/09 at around 7 pm for Rs 300. Tracking number is 49373456. This ezrecharge portal looked like a good option and so i went ahead considering all the fake promises that they had made online. My mode of payment was net banking through axis bank.

                      My account has not been recharged even now. Not only that, they have very conveniently not given any contact number on which we can complaint about the same. I complained on the one email address that they have posted as contact, and not one of my emails has been replied to

                      I think its a scam. The CCAvenue payment gateway (some address in santacruz) is also a scam. I need my money back immediately.

                      Please do the needful urgently.
                      Dear Prachi Gala,

                      Payment notification was not reached to us instantly. This could be due to
                      1. You may have cancelled the operation during payment process
                      2. You may have closed the browser
                      3. Slow Internet Connectivity

                      Sorry for any inconvenience caused to you.
                      Eventhough, we successfully processed your order after the delay due to
                      abovesaid conditions, it is our responsibility to prove our fellow netizens
                      that we are serious on the job.

                      Hope you can understand the cause of the delay due to external problem,
                      where we dont have any hold.

                      Please visit us again and hope we can serve you better next time.

                      Airtel Mobile — fraud recharge

                      i have mobile recharger and some number are call([protected]) and provide some offer and fraud with me by 20544 recharge other phone some other number is [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      Airtel deducted balance from my account on A/c of activation of Priyanka Chopra Blog which was activated by Airtel without my prior approval.I think this is the policy of company to theft the balance of custmor.
                      Dev

                      Airtel prepaid mobile — Recharge of 333rs failed

                      Hi

                      I had recharged my prepaid accept for rs333, transaction ID is[protected]. I received a confirmation SMS for the recharge but my balance doesn't show the recharge and I am unable make any calls.

                      Pls. Rectify it immediately

                      Thanks

                      Airtel — fraud

                      today i got a call from airtel office. i selected a luckey winner for Rd 1.20lacs and one bike. they rechage Rs 7000 from me but i didn't get the proze money. i feel this is fraud.

                      AirTel — fraud no. 1

                      myself rahul gupta ([protected]).. i send multimedia msg, my balance is deducted but the msg was not sent... and the person (to which i send msg) is also sending me multimedia msg is also a old user of airtel was sent msg me 3 (balance was deducted every time) times then i received that multi. msg...
                      Namaste Mr. Lambent,

                      This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                      Regards
                      Sandeep Kumar
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Namaste Mr. Lambent,

                      Further to our discussion dated 06 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                      We assure you that we are committed to resolving the issue to your satisfaction.

                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                      Regards
                      Deepak Mohod
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      Airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Hello,
                      I am airtel prepaid user [protected], I recharged my number online using https://pay.airtel.com/online-payments/prepaidResponse.do, this is official website of airtel to recharge mobile. On this website it was clearly mentioned that on recharge of Rs. 46 I would get balance of Rs. 39 in my main balance, I recharged on 11/07/2013 with Rs 46 voucher but i din't get Rs. 39 and instead of that I get some roaming pack activated, that way I feel cheated from airtel, I contacted airtel customer care, their representative told me that there is no such voucher available of Rs. 46 in which I can get Rs. 39 balance. My complaint is that why there is information available on airtel's website if no such voucher exists, I want money back in bank account or balance in my airtel number.

                      Related screenshot of their website is attached with this complaint.
                      Please resolve my issue and do justice with consumer as they believe consumer forum really helps.
                      Hello

                      AirTel is giving nightmares as usual . I recharged for Rs 250 using my credit card on the AirTel app as usual . The amount is debited and the balance is not reflecting in my account . A big fraud Pvt mobile company duping customers in the name of online recharge recharges .my number is [protected]
                      Helpful
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                        P
                        pmdkumar
                        from Basti, Uttar Pradesh
                        May 6, 2013
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                        Address: Delhi

                        i have rechrged with 500 rs on 3 may 2013 night and before that i had 3g internet pack 249 rs .i had 3 balance but airtel cut main balance for internet surfing.when i got to know about this froud then i tryed calling customer care.after so many try i got connected and the customer care exicutive said that there was i technical problem.So it their fault so they will retun the balance in 4 hrs but after 10 hrs also i did not got my balance back and i my main balance getting deducted for internet surffing.
                        When i tryed to connect with customer care they cut the phone after connecting to customer care so many times.

                        This is veary rude behaviur with customer.

                        Its take so much my my valuable time and give so much mental pressure.

                        At the same time i have recharged with 3g pack but i hardly get 2g seed for net.I complained about the same.They say that there is no problem and things will improve.But still speed of net connection is so slow.

                        My complain number with airtel is[protected]
                        Mobile no. -[protected]

                        Airtel — Balance Deduction even after several complaints

                        Hi,

                        I am facing a problem, for some astrology pack airtel people have deducted 10 Rs from my account, after several calls to customer care they have refunded and assured me that service is deactivated, but afteronly two days again same message appears and 10Rs. is deducted, and customer care exec. says that i have subscribed to This service and this not there fault.
                        This issue when registered withg senior exec. of customer service they ask to wait 4 24 hours, but no help.

                        Airtel — balance getting deducted even after complaint

                        i have mailed 2 complaints since yesterday and no action has been taken by airtel yet.
                        i have trying airtel customer care since so many days but their all lines are busy.
                        my number is [protected].
                        rs30 have been deducted from my account unnecessarily.
                        i will be really obliged if some action is taken for my complaint.

                        Airtel — cutting of balance even after having the pack

                        every month i recharge with a message pack of rs. 67 and every month 15-20 days they charge me for messaging !! i m really frustrated with this..i call them 4-5 times a day but no response and this condition is worsening !! pls do help me to take some action against them !!

                        AirTel — main balance deduction

                        Wrongly main balance deduction I am put the net pack at rs 98 after. Using the browser my balance was deduction .i am calling. The customer care not have responds correctly
                        Namaste Mr. Kumar,

                        This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                        Regards
                        Sandeep Kumar
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Namaste Mr. Kumar,

                        Further to our discussion dated 06 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                        We assure you that we are committed to resolving the issue to your satisfaction.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                        Regards
                        Deepak Mohod
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        Airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Namaste Mr. Kumar,

                        We would like to inform you that your concern listed 06 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

                        Regards
                        Sandeep Kumar
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          D
                          Dinesh_86
                          May 6, 2013
                          Resolved
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                          Resolved

                          Address: Delhi

                          I bought a new prepaid connection of airtel in April and a few days back activated 2G unlimited (2 GB) pack worth Rs. 199 from mobile store sector 18 noida.

                          While the service seems ok, but additional charges are being deducted from my talktime although i have only used about 10% of my 2GB quota. Charges of about Rs 150 plus have been deducted in lieu of data usage after the internet pack was activated.

                          Also now the data usage balance dropped suddenly from 1800 mb to 1300 mb last evening.

                          Adding to all this trouble call from my mobile does not get transferred to the customer care executive every time i try to connect to one on 121 / [protected] (it drops just when my call is being transferred).
                          When I tried from a different mobile i am being asked of some mobile pin I am not aware of.

                          Is this some way of tricking customers of prepaid. I am very disturbed at the moment an require a satisfactory solution and reimbursement the faulty charges/data deduction.

                          Dinesh Kumar: Mobile number [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          AirTel — excess charges

                          when i send one sms it shows 5 ps then 1 rupee get reduced... after that 10 ps goes... why this happens?... r any change in sms charges r in tariff?...

                          airtel-pre-paid — over deduction of call charges

                          I AM USING AIRTEL LIFE TIME PREPAID CONNECTION WITH POWER VOUCHER OF RS. 102/ VALID FOR 6 MONTHS. BUT FROM YESTERDAY I.E. 01/10/2009 I FOUND THAT U R CHARGING @ RE.1/ FOR CALLED TO ATA & @RE.0.60 FOR A TO OTHERS FOR WHICH I COMPLAINED TO UR CUSTOMER CARE EXECUTIVE AT ABOUT 10-45 P.M ON 01/10/2009 AND HE ASSURED ME THAT I SHOULD GET BACK THE EXCESS AMOUNT & IN FUTURE THI PROBLEM SHOULD NOT ARRISE. BUT TODAY I HAVE CALLED ANOTHER A2A NO-[protected] AT 1-08 P.M FOR WHICH RE. 1/ CHARGED INSTEAD OF 0.50. PL. LOOK AFTER THE MATTER & SOLVED THE PROBLEM. MOREOVER I HAVE RECHARGED RS.120/ FOR WHICH I HAVE TO RECEIVED 10 A2A MUNUIT WITHIN 48 HRS. OF RECHARGE BUT AFTER LAPS OF 10 DAYS I HAVE NOT GET THE 10 A2A MUNUITS.

                          Airtel Prepaid — regarding cost

                          Sir, I have a connection (Mobile No :[protected] in your service. Today at 10.11 am i spoke a mobile[protected] up to 48 seconds, But in your service cut the amount in my account 60 paise. If 1 second billing, How it is possible, regarding this matter i already complaint. If this type activities continues, i avoid your service in the future. Thank u, I hope that, you take a necessary action. Bye

                          Airtel Prepaid — Regarding charges deducted in prepaid

                          Dear All,

                          Airtel co as been wrongly deducting money from my sister prepaid card when she has not opted for any facility.
                          She had complained in the customer service twice for the refund in the end they said they will refund the money back on Feb 8 i.e. today
                          She called up today and they have refused to pay back and has barred her from calling Customer Service
                          What can we the consumer do if these things happen and where do we go.
                          Airtel being such a big Co. have behaved so indecently that its scary

                          Where Do We Go

                          Kindly revert back with a solution
                          respeted sir,
                          WORST SERVICE AIR TEL

                          Airtel Prepaid Connection — excess charges

                          [protected] airtel preaid connection.
                          excess sms charges
                          please note for 1 sms they always charge twice, recent sms i sent dtd 30/03/10 evening, they chrged me two time
                          i sent sms dtd 31/03/10 morning they chrged 2 times
                          message is sent one time and they charge 2 times i.e. 1 rs each time total rs 2 for 1 sms,
                          for alst 2-3 months it is the same way, please roll back all the excess money chrged,

                          Airtel Prepaid — excess msg sent

                          [protected] air tel prepaid connection
                          santosh j. gupta ( 12/10/1974 )

                          whenever i try to send single message, it automaticaly send 2-3 msg to same no. & deduct money accordingly,
                          pls remit all the money which is charged for excess msg.

                          santosh j gupta

                          Airtel, the pathetic service provider — Excess Deductions

                          I had recharged my phone for Value 249, which says it will be a full talk time.
                          After I made 1 call for 2-3 mins, I started getting messages every 5 mins, each showing some deductions and erduced balanced, without calling anyone.
                          I had made n number of calls to all customer care numbers with comlaint number, but use, just got comlaint number and no action.


                          You folks are bound to doomed..
                          Useless service: could only be from IBM

                          Comlaint #[protected]
                          Cell no : [protected] (just for another month, after that I'll swtich to better service)
                          they are doomed... And you are right, IBM sucks... they are just a crowd..a dumb crowd callled call centre ...
                          Dear Sir,

                          I have one pre paid coneection having Mobile No. [protected], today you have deducted Rs450- from my account without my any type of activations like caller tunes, songs etc. this is only to cheat your customers. I have registered my complaint immediately at your customer care centre and assured that your deducted amount will be refunded within 4 hours. Such type of practice is not fare with your customers. Kindly make a note into my account that any type of such activations is not required in future . I am not interested and will not be interested in future for any activation for tunes, songs etc.

                          Regards

                          Nirmal Mittal
                          Namaste Mr. Kumar,

                          This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                          Regards
                          Sandeep Kumar
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Hi Sandeep,

                          I received a call from your executive yesterday, and today excess charges of Rs. 94 have been reimbursed back but have not yet received any clarification/reversal for the sudden drop in data balance from 1800 MB to close to 1300 MB (which I am sure I did not use).

                          Could you please look into this.
                          Namaste Mr. Kumar,

                          We would like to inform you that your concern listed 06 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                          Regards
                          Deepak Mohod
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                            G
                            garimabhandia
                            May 6, 2013
                            Resolved
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                            Resolved

                            Address: Howrah, West Bengal

                            My name is Garima Jain. My airtel postpaid no. is [protected]. I use dongle for 3G internet connection.
                            According to the bill generated for my cycle from 11/3/2013 to 10/4/2013, I had used 1285738 Kb which is 1255.6MB
                            When I messaged to check my postpaid usage till 9/4/2013 8:50:18PM, I received a message that I have used only 668.12MB which according to the bill is around 1000MB.(If i exclude my usage for 10th April, 2013)
                            I would like to know why the usage stated in the message doesnt match with bill. I had raised compliants but have got no valid resolution.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            AirTel — i got a msg

                            sir,
                            on[protected] i got a msg that my mobile no. has won 200,000 GBP in the 2009(SHELL) INT'L mobile draw UK.To claim my prize i' ve to contact this e-mail address.my mobile no [protected].plz tell me the fact.

                            AirTel — Discrepancy in Billing

                            Sir,
                            I have telephone + broadband connection of Airtel ([protected]). It was agreed between me and Airtel executive that I will be migrated to Retaintion-499 plan with effect from March2011. Which did not happen.
                            In the month of May 2011, I had a long discussion with Airtel executives over email and telephone. They apologised for their mistake and promised to migrate me into Retaintion-499 plan with immediate effect.
                            The bill for the month of May also shows my older plan.
                            Can the Indian Customer complaints forum help me?
                            Best regards,
                            Deepak M Ochani,
                            Phone:[protected]
                            email: [protected]@gmail.com

                            AirTel — Discrepancy in bill

                            Hi Sir,

                            Needed your attention towards the below issue which is pending with artel since a month. No action is taken against the company and no notification were given to us despite of making repeatative calls and complaints registered in customer care. Every time they close the query case without informing us. In last 1 month we made around 6-7 calls for the same issue and also followed it up via mails , but sadly no move was made towards this.
                            reference no. 2322272 & 2582204
                            While registering our grievances we have already made it cleared that without solving the query we are not going to pay the bills , but despite of that we are receiving calls for the same

                            here is the description of the complaint

                            I have down loaded my bill for the period from[protected] to 16.7.2011 which
                            is for Rs. 826/-. In this connection it is stated that I have already
                            registered my complaint vide reference no. 2322272 which is still
                            pending for clearance. The main issue is that there is discrepancy in
                            bill amount. On perusal of details of DSL usage, it is noticed that on
                            3rd & 4th july excess amount on a/c of DSL usage has been shown. In
                            this connection it is further stated that as per my existing plan
                            there will be no charges from 20.00 hrs to 8.00 hrs and the timing of
                            down load has been shown 17.56 & 19.54. It is not understood how
                            withing 5 minutes huge down loading can be undertaken. It is showing 1GB of download in 4mins.There is
                            discrepancy on both the dates and need your attention on this point.
                            You may also see my past accounts where in my monthly bill is around
                            Rs. 495/-. Even I am unable to utilised the free calls and down
                            loading.
                            There is one more points to invite your attention that
                            grivances are not resolved from your end and it is closed from your
                            end without any intimation to customer which is not proper for a
                            reputed company like you.
                            It is therefore requested to kindly look into the matter and
                            resolve my issue and discrepancy pointed out above may be rectified at
                            the earliest under advice to me.
                            Also despite of clearing mentioning in the complaint that till this is resolved we won;t be paying the bill incuding the late fee but in this month's bill again the late fee hasbeen charged. We are ready to pay the actual usage amount. We need airtel to provide us the complte breakup of the bill.
                            Namaste Ms. Jain,

                            This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                            Regards
                            Sandeep Kumar
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Namaste Ms. Jain,


                            We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                            We assure you that we are committed to resolving the issue to your satisfaction.

                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              N
                              nskmedia
                              May 6, 2013
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                              Address: Gwalior, Madhya Pradesh

                              Respected sir
                              I'm Narendra Singh Kushwah and old costumer of airtel 3g from MP Gwalior. recently i have recharge my airtel no [protected] with 102 INR for 300 MB 3g data pack but I'm getting 2g speed on 3g recharge I have contact to costumer care many time but there is no response. they are disconnect my call every time

                              Thank you and best regards
                              Narendra Singh Kushwah
                              contact:-[protected]
                              Namaste Mr. Kushwah,

                              This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                              Regards
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                              Namaste Mr. Kushwah,

                              We would like to inform you that your concern listed 06 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                              Regards
                              Deepak Mohod
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                narendra3389
                                from Kolkata, West Bengal
                                May 6, 2013
                                Resolved
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                                Resolved

                                Address: North 24 Parganas, West Bengal

                                Hi,

                                This is Narendra Burnwal, I am using thee service of Airtel and my number is [protected]. I was having thee connection of Airtel prepaid since last two year but I just want to port it into postpaid connection. As per Airtel theey have confirmed me I will get thee connection withein a week. I have submitted my full document and also verified my address. On date 3rd May my connection get started but I was surprised to know theat my incoming call was still deactivated and too sms. I promptly contact thee customer care and logged thee complain and some one from customer care confirmed me theat my problem would get solved withein 2 days. But today is 6the may and I contacted twice two airtel customer as well as I also visited thee Airtel Store Park Street. Its really very worst service received by any company in life and I really never suggest any one to continue withe Airlel.

                                I again get thee same answer theat It will take two more days to resolve your issue. I really fed up. As I am a service man and my number is very much important. I am getting harsh words from my boss regarding theis. My clients are not able to connect me. I am only using theis number to contact me. Please look in to theis matter.

                                Narendra Burnwal [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Namaste Mr. Burnwal,

                                This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                Regards
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
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                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Namaste Mr. Burnwal,

                                Further to our discussion dated 06 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                                We assure you that we are committed to resolving the issue to your satisfaction.

                                For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                Regards
                                Deepak Mohod
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                Airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                Namaste Mr. Burnwal,

                                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                We assure you that we are committed to resolving the issue to your satisfaction.

                                Regards
                                Deepak Mohod
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                Yes the problem which I was facing has resolved. Presently can you please inform me how could I check my bills details and usage of my number.

                                Thanks and Regards
                                NARENDRA BURNWAL
                                [protected]
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                                  D
                                  dinellv
                                  from Bengaluru, Karnataka
                                  May 6, 2013
                                  Resolved
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                                  Resolved

                                  Address: Mysore, Karnataka

                                  Dear Team,

                                  I have done an online special recharge of Rs 97 on May 2nd 2013 through airtel.in for mobile number [protected], but yet the amount is not credited in spite debited from my credit card which I used during my transaction. Not sure why Airtel service provider is putting their customers in trouble even though I have used their own portal for online recharge. Am really disturbed and fed with this issue.

                                  Hope u will look into this matter & take action on the same.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  AirTel — recharge amount not credited

                                  Dear Sir,


                                  i have recharged through http://www.ezrecharge/in

                                  service provider : Airtel

                                  Mobile number :[protected]

                                  recharge done through ebilling solutions

                                  my debit card num [protected] (Visa Debit Card )

                                  transaction detail as follows :

                                  verified by visa id num Rs[protected]
                                  Rs 39 (43802)

                                  ebilling solutions id:

                                  1.792058

                                  2.792136



                                  i have verified with ebilling solutions they said amount has been creditted from my account but i haven't received recharged amount

                                  AirTel — recharge amount not credited

                                  dear sir i do a recharge by 7th jun.but money is not credit in my account, transaction was succesful. my online transction no. is[protected] nd checqu/ref no. is[protected]. It is my request to u that solve my problem as soon as possible.

                                  AirTel — recharged amount not credited

                                  My mobile No. is [protected]. I have recharged for Rs. 333/- on 23.12.11 through on line service. The balance is not updated. I have sent so many mails. Still the said amount is not credited. They are not responding properly. Hence, I am praying for credit the amount of Rs. 333/- in my balance. Further, they have debited Rs. 160/- as charges without any calls made by me. I pray for this amount also and compensation for Rs. 50000/- towards mental torture given by the Airtel office so far. Kindly award it suitably.
                                  My email ID is [protected]@gmail.com
                                  Namaste (Dinellv),

                                  This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                  Regards
                                  Sandeep Kumar
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                                  Namaste (Dinellv),

                                  We would like to inform you that your concern listed 06 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                  Regards
                                  Deepak Mohod
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  Deepak,

                                  Its not resolved...still. The recharged amount is not credited yet. Can you resolved and confirm. Really fed-up with your service.
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                                    M
                                    mdfahiem
                                    from Hubli, Karnataka
                                    May 6, 2013
                                    Resolved
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                                    Resolved

                                    Address: Dharwad, Karnataka

                                    Hi,

                                    I am having Karnataka number and recently I was in roaming.

                                    After returning to Karnataka, I am charged with roaming fees.

                                    Kindly rectify the issue and credit my extra amount into my account.

                                    Thanks in advance.

                                    Mobile no.: [protected]

                                    Regards,
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    air tel prepaid mobile — CHARGING EXTRA CHARGES

                                    I HAVE REGISTERD MY SELF WITH 1AIRTEL SPECAIL CONTACT NO:[protected] @20 PAISE AND RENTAL @15 PAISE PER DAY
                                    BUT I HAVE FOUND THAT MY RENTAL IS CHARGING @ RE 1/-PERDAY

                                    PLS DO THE NEEDFUL.
                                    SUNIL kUMAR YADAV
                                    [protected]

                                    Airtel Prepaid — no roaming

                                    there is no outgoing calls or sms on my phone during national roaming. when i send an sms, it is saying barred. calls are not going through. how do i activate roaming on my sim?

                                    -Abhijit

                                    AirTel — About roaming

                                    hello sir


                                    I kindly need a help from your part. I do need to talk with any executive for further clearance . my airtel sim is on roaming. so i do need to clear it as soon as possible. if you dont mind will you please make a call to london mob no +[protected] instead of airtel number [[protected]]

                                    i have been waiting for your kind service and reply

                                    regards

                                    Sabir
                                    Namaste (mdfahiem),

                                    This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                    Regards
                                    Saurav Ahlawat
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Dear Saurav,

                                    Greetings for the day.

                                    Till date nothing is changed, still now I am charged of roaming fees.

                                    Kindly rectify the issue and credit my extra amount (till date) into my account.

                                    Regards,
                                    [protected]
                                    Namaste (mdfahiem),

                                    Further to our discussion dated 06 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                    Regards
                                    Deepak Mohod
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    Airtel.[protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
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                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Namaste (mdfahiem),

                                    We would like to inform you that your concern listed 06 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                    Regards
                                    Deepak Mohod
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      H
                                      harshmb
                                      from Bengaluru, Karnataka
                                      May 6, 2013
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi,

                                      My name is Harsh and I had applied online for Airtel DTH connection on 2nd May 2013 (Single Biggest error of my life since I moved to Bangalore). I was given a commitment that the connection would be made within 24 to 48 Hrs. When I called today at the center, I spoke to the floor supervisor Prabhakar, he was courteous but once again gave false commitment that someone would contact for installation within 20 mins. I called back after 3 Hrs. and spoke to Harish another floor supervisor and he just disconnected my call. I must have called at least 20 times today, but no one has given a proper response. Then I spoke to Rajesh from the Escalation team. I am not sure whether he thought that I was an or he actually was too dumb to make false pretenses. I have asked for cancellation of my order and the entire refund of new connection as well as recharge of 1790+1790+200= INR 3780/-.

                                      My Customer(Haha, this is a joke since I have not seen anyone treat a customer this way) ID: [protected].

                                      P.S:- Teach Airtel DTH employees some decency and shame so as not to embarrass the Airtel name (which by the way I will never trust again)

                                      Frustratingly,

                                      Harsh Bajaria
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      AirTel — No installation

                                      Its been 5 days I paid Rs.500 for setting up an Airtel internet connection along with a landline. I paid the amount to Mr.Joseph Manohar an executive with Airtel on the 29th of march 2008. He has taken Rs. 500 saying for instllation and never gave a bill for that. And then he said the digging of road and the Box would be set up on Sunday the 30th of march 2008 which was not done. And i called him and he promised that it would be done by monday and the complete installation would be done by tuesday and up an running internet will be available. It was not done on monday. When I called him on monday evening he said that because i have Airtel to Airtel one number free i have to give those numbers first. I dont what he'll do with the numbers without any connection at all. is this not ridiculous. Then i called him on tuesday agian. He said the workers are working at my home and will be done today. Then again i called my home and enquired if any work is going on since i was out in the city. They said no. I called him again and he says that the workers have gone to fetch some machinery to work. And as usual the day was wasted. I called him on wednesday again and to my surprise one of his friend's answered saying that he is not there and he is not in the office and he has put his mobile in his room and has gone out. Are these the ethics they have. And now today when i call him in the morning at around 8:00 am he doesnt pick up the call. I called him 15 times and the 16th time he switched his mobile off. And now i am calling him from a different number. He says all night they had a party in Country club and so he was sleeping and got up from bed at 11:30 in the morning. When I asked him about the connection he says he will do it tomorrow and i am sure that will not be done tomorrow the 4th of april. I asked him his office number which he dint give me at all and said will do it by tomorrow. And he says he has no problem if i call his office also. Can any lega action be taken against this AIRTEL as i dont like abusing people. CAN ANY ONE HEP ME OUT IN THIS ISSUE??????????

                                      [protected] is my number and [protected] is the great AIRTEL guy's number.

                                      FOR HEAVENS SAKE PLEASE HELP ME OUT WITH AN INTERNET CONNECTION.
                                      TO THE CHIEF OF AIRTEL, CHENNAI.

                                      WE ARE RESIDENTS OF ANNANAGAR, NSK NAGAR ( HEART OF CHENNAI CITY ) IT IS UNFORTUNATE THAT YOUR PEOPLE SAY THAT THERE IS NO AIRTEL CONNECTION FOR OUR AREA ( NSK NAGAR, ANNANAGAR AREA ) THIS AREA BEING THE HEART OF CITY, HOW COME YOU HAVE NOT CARED TO DO ANYTHING ABOUT CONNECTING YOUR AIRTEL LANDLINE OR BROADBAND . NSK NAGAR IS FULL OF COMMERCIAL ACTIVITY . COMPANIES, SHOPS, SHOWROOMS ETC.
                                      WE ARE ALL UNHAPPY WITH BSNL CONNECTIONS AND NEED YOUR AIRTEL CONNECTION FOR OUR NSK NAGAR AREA . WE DO HAVE RELIANCE AND OTHER GUYS ASKING IF THEY CAN CONNECT BUT WE FEEL YOU ARE GOOD. SO PLEASE LOOK INTO THIS AND PLANT YOUR AIRTEL PILLER TO CONNECT OUR AREA. HOPE YOU WOULD LOOK INTO THIS IMMEDIATELY. THANKS NSK NAGAR RESODENTS AND COMPANIES AND SHOWROOM OWNERS .
                                      dear sir first find out who this guy is . Is is really an Airtel guy or not. It is funny these big companies appoint funny agents and we get all kinds of sms and finally nothing happens. These agents seems to be fooloing the public and Airtel. WHY SHOULD A BIG COMPANY LIKE AIRTEL APPOINT AGENTS ?? THEY HAVE THEIR OWN BRANCHES AND STAFF . WHY NOT THEY DO THE WORK. Frankly most of the big companies and banks etc are spoiling their name because of irresponsible agents . Look at the airlines, funny call centres . Mostly half knowledged call centre guys . The airline name is simply
                                      down the gutters. So my dear sir check and find out who the Air Tel Chief for
                                      city is and call him up . Tht is the only way . I keep wondering if these guys are cheaters, Cross check and or lodge a police complaint. GOD SAVE THE PEOPLE.
                                      Hi,

                                      My name is Sparsh.
                                      i took airtel connection as i was pretty satisfied with my current airtel mobile engagement with airtel.
                                      I decided to take a new airtel DTH connection on Sunday.When i first rang ur customer care for information ,there was a lady Preethi who explained me all the stuff pretty nicely and rang me up 5 times in next 15 mins to take the connection .I paid through IVR system and took the highest package available.
                                      So now let me tell you my customer id ,it is [protected].

                                      I was told by Preethi that the installation will be done in 48 hrs.
                                      I receive a msg on the 40 hr that my account has been credited with the amount and this is customer id.

                                      I then get a msg that my installation is scheduled at 4pm and that a service engineer would contact me.
                                      I leave my work and come back home to wait for the technician.Nobody gave me a call and i called the customer care executive,the answer that i was given was wait for 1 more hr and that i would get a call back.
                                      i didn't get any and kept on calling the customer care with the same blunt answer.neither was i given any contact number ,nor did i receive any call back.after 7 calls i was said that service engineer missed the appointment ...why?if that was the case could i not get any intimation call before or could this not be conveyed during the calls that i made to customer care.
                                      I then received a complaint number on my mobile and was given a number to contact.The guy on that number never picks up any call.The complaint number is 3646521.The complaint got resolved automatically ,i dont know why?
                                      I was told by the customer care that it will be installed at my place before 8 pm and that somebody would call me.
                                      I did receive a call and the guy said that he would be coming to my place in the evening and that it would be installed.
                                      nobody called and nobody turned up.

                                      next day i get call saying it will be done in evening,again nobody called or turned up.

                                      repeatedly customer care said that the service engineer has missed the appointment.

                                      Then i talked to customer care and asked them to forward my call to somebody higher and then i got a call back from Mr sarvannan yesterday .When i asked him the status he said that u can have my word i already had a chat with the service engineer and he would be at your place to install that and that there is no need to escalate this.

                                      Also please bear in mind that i had already put a mail to the nodal office who till now has not even bothered to call me or reply back to my mail.

                                      Today morning i again received a call saying that it will be done by evening from some technician.

                                      I came back home early waiting for that technician but nobody bothered to call nor did anybody come.
                                      I then called up the customer care and asked for mr.sarvannan,he didn't respond and somebody else responded saying that the technician might have missed the appointment and please give us 1 more chance we will do it tomorrow.

                                      i am really out of my mind now.

                                      6 days have passed and this is the status.


                                      Awaiting response.
                                      sir
                                      is it possibals thts can i know that all fully detail abt my airtel number like "sms nd calling detail "
                                      if yes then wht will i do
                                      plz send me tha rit way
                                      my email id
                                      khatri.[protected]@gamil.com

                                      Bharti Airtel DTH — NO INSTALLATION

                                      I HAD APPLIED FOR DTH THROUGH INTERNET. ONE GUY CALL LALITH CALLED ME REPEATEDLY FOR AIRTEL DTH TO REMIT THE MONEY OF RS.1590. I TOLD HIM THAT I CAN PAY CASH OR ONLINE. LASTLY WE AGREED ON ONLINE. POST PAYMENT OF CASH HE PROMISED THAT I'LL GET THE CONNECTION WITHIN 1 DAY. I WAITED FOR 3 DAYS AND CALLED DTH CUSTOMER CARE WHO CONFIRMED THAT I'LL GET THE CONNECTION ONLY AFTER 72 HOURS IF THE REMITTANCE IS THROUGH ONLINE. I WAS SO FRUSTRATED AS THESE CRITICAL MATERIAL FACTS WERE NOT DISCLOSED AT THE TIME OF SALES.

                                      AFTER PUSHING THE CALL CENTER EXECUTIVE I GOT A CALL POST 2 DAYS CONFIRMING MY CUSTOMER ID [protected]. NOW IT IS ALMOST 2 WEEKS AND I HAD NOT GOT ANY CONNECTION. THE ABHISHEK BACHAN AD IN TV IS SO MISLEADING BOASTING A TAT OF TRAVEL TIME. I AM SO FRUSTRATED AND I WANT MY CASH BACK WITHIN NEXT 2 DAYS SO THAT I CAN GO IN FOR TATA SKY.

                                      PLEASE DON'T BELIEVE ANY AD BASED ON THESE TYPE OF FALSE PROMISES.

                                      REGARDS,

                                      RANGANATHAN SAIKRISHNAN

                                      Airtel DTH — no installation of dth

                                      Dear Sir,

                                      I got an airtel dth connection free with my sony lcd tv. i recharged for Rs 1000 and contacted airtel customer care for installation on 22nd of december and i was promised an installation on the 23 of december between 1 and 2 pm.i want to tell you nobody even called me and worse the number given to me by airtel of the installation engineer does not even belong to him (how ridiculous ....).i have made atleast made 20 callls to airtel to activate the connection but nothing has happened so far except promises of activation happening at the earliest. i request you to atleast refund my money in case you really cannot provide the connection.to make matters worse i cannot even call customer care all i get is an automated message saying send "call me" to some number.i have sent atleast 5 sms but nobody has bothered to call. my customer id is [protected]
                                      i got my activation today at 12 30 pm.the clarity is awesome. a bit of delay from airtel ... everything else is fine
                                      helloboy

                                      Airtel DTH — NO INSTALLATION

                                      Hello sir,
                                      I am D.Kruparani from hyderabad applied for Airtel DTH online and paid the amount to an
                                      executive who came to my home on 09.06.2011 .Later I received a message and given my registered no. as [protected], but till now I didn't get any connection.This is not correct. When Mr.Kapil called me for connection from airtel dth he told me after paying the money installation will be done within 24-48 hours, now I feel very bad to say not hours but 8 days.Please install the DTH if not refund my amount immediately.
                                      Namaste Mr. Bajaria,

                                      This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                                      Regards
                                      Saurav Ahlawat
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Namaste Mr. Bajaria,

                                      Further to our discussion dated 06 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                                      We assure you that we are committed to resolving the issue to your satisfaction.

                                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      maste Mr. Bajaria,

                                      We would like to inform you that your concern listed 06 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

                                      Regards
                                      Deepak Mohod
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                        sajidsidi
                                        from Mumbai, Maharashtra
                                        May 6, 2013
                                        Resolved
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                                        Resolved

                                        Address: Vadodara, Gujarat

                                        I have recharged my 3g pack of 4gb but since last 15 days im am nitvgetting 3g speed and very slow than 2g. I have called to customer care but they are saying that all are fine but i am not getting internet speed more than 15 kbps. Now i want refubd as i company has not provided me 3g and they are cheating with customer.
                                        Complaint marked as Resolved 
                                        Resolved. Got Parcial refund not full but 50%)...

                                        AirTel — refund problem

                                        sir,
                                        I am vivek khanandelwal .I taken a student consetion plan of airtelnet in 26 jan 09 but after taken connection i neither got any responce by compnie's representative nor my ammount refunded . After enqairy i got my plan has been cancled in feb. Now i want to my ammount Rs 200 immidiatly back with recovery ammount Rs 200 by your help .Details are following...
                                        SL.no. - 2237949
                                        SUB NO. - 2237949
                                        RECEIPT NO - 444673
                                        my cell phone no is [protected]
                                        Vivek khandelwal
                                        36, Mansarover colony
                                        near bombay hospital, Indore M. P.
                                        very poor service

                                        AirTel — I want the refund

                                        I am an Airtel Post paid customer for the last 5 years using a mobile number [protected]. i usually do not check the details of my Bill,but last month i happened to check it just casually! to my surprise Rs 500 plus taxes were charged for the GPRS , moreover when i called up 121 i came to know GPRS is activated since March 2009 till now. and i had been paying app.Rs 555 extra every month for about 6 months. in short i am being charged for the service which i neither requested nor used.
                                        I tried to contact Airtel through 121,after pursuing the matter i was able to get Rs 1100 credit, but i want my full money back. kindly look into the matter and do the needful.
                                        regards,Dr Manoj Goyal.

                                        AirTel — Refund Issue

                                        Hello All,

                                        This is Ramkumar from Chennai.I had placed a broadband connection last year on September month.Then after some 2 or 3 weeks a guy had come from airtel and collected 800 Rs and he said that they will provide connnecttion within 2 days.After 2 days when I asked the call center they said that due to technical feasibility they could not provide connection and I said to REFUND my amount. From that days onwards till now I didnt get my CHEQUE. YEs they gave one cheque which when I had deposited got bounced back.Again the same problem is continuing till now.ITS OVER 70 Days now.Are there any solutions for it. If in case I want to place a complaint in Consumer court what is the procedure. Please let me the process.
                                        Namaste Sajidsidi,

                                        This is to inform you that your concern listed on 06 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                                        We assure you that we are committed to resolving the issue to your satisfaction

                                        Regards
                                        Sandeep Kumar
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Sandeep kumar,

                                        My Contact details are as below.

                                        Cell : [protected]
                                        Email : sajid.[protected]@gmail.com

                                        Please note that i have recharged for 3G and getting speed lower than 2G.

                                        Saijd Sidi.
                                        Namaste Sajid,

                                        Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.

                                        Regards
                                        Deepak Mohod
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Namaste Sajidsidi,

                                        This is to inform you that your concern listed 06 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

                                        We assure you that we are committed to resolving the issue to your satisfaction.

                                        Regards
                                        Deepak Mohod
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        Airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        Still i have not get justice, No any call from Airtel, I have nothing talked with anybody from airtel, i had a call from airtel but as i was in traffic i have requested them to call me back after 10min, but till the date i didnt get any other call from airtel, which is very bad impression to me.

                                        any how i want refund as i didnt get 3G service from airtel and paid RS.749

                                        Once i get refund, i will change my network to Other network using portability facility, as i am feeling this is very poor service from the airtel.
                                        Namaste Sajidsidi,

                                        We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                        We assure you that we are committed to resolving the issue to your satisfaction.

                                        Regards
                                        Deepak Mohod
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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