This is my account details
Name:Alex Joselin S
AccNo.16180478
PhoneNO.[protected]
Disconnected April2012
I has been disconnect broadband as on april2012. But airtel send me bill for that month also. After spoken airtel billing department they said to pay Rs.1837.00.I has been paid Rs.1837.00 while paying payment gateway deduct money from my account and not came back to airtel.in. I contacted HDFC bank they said if money not taken by airtel my money will come back to my account automatically. But money not come again after long days. After that they called often and said to pay. I said paid already and said what happened. Then they leave that matter in that time. After some month they called again and i explained again. Like that happened 1 year. Finally today (26/3/2013) they called me and said filled complained on you. You have to pay today itself or you have to come court.
I m ready to pay Rs.2856.98 again becasue i have alot work to concentrate my question is where does gone my paid money.
Below are the transaction details.
15 May 2012 MHDF[protected]-AIRTEL BHARTI [protected] 15 May 2012 1837.00 74014.82
Check number is [protected] if they not collected this money i m ready to pay again.
They are too big i cant fight with them. So their speach is like threatening.
I Just need Justice :(
1)Conversation to bank
Forwarded conversation
Subject: Refund on transaction error
[protected]----
From: Alex Joselin <alex.[protected]@gmail.com>
Date: Thu, May 17, 2012 at 9:09 AM
To: Deepak.[protected]@hdfcbank.com
Cc: alex.[protected]@live.in
Respected Deepak,
Savings Account No.: [protected] , T NAGAR - CHENNAI
17 May 2012 [protected]-INDIAN RAILWAYS [protected] 17 May 2012 11.23 73716.59
17 May 2012 [protected]-INDIAN RAILWAYS [protected] 17 May 2012 287.00 73727.82
15 May 2012 MHDF[protected]-AIRTEL BHARTI [protected] 15 May 2012 1837.00 74014.82
Above 3 transactions debit are wrongly made refund as soon as possble.
Problem: After paid amount not redirecting to proper site.
I had attached snapshot.
--
Alex Joselin
[protected]
[protected]
From: Alex Joselin <alex.[protected]@gmail.com>
Date: Tue, Jun 5, 2012 at 3:56 PM
To: Deepak.[protected]@hdfcbank.com
Respected Deepak,
I waited more than 20days to refund my money
Irctc refunded my money
19 May 2012 IND RAILWAYS REFUND[protected][protected] [protected] 19 May 2012 287.00 40116.91
19 May 2012 IND RAILWAYS REFUND[protected][protected] [protected] 19 May 2012 11.23 39829.91
I dint get Airtel bill amount refund
Waiting for reply soon.
Regards,
Alex
--
Alex Joselin
[protected]
[protected]
From: <Deepak.[protected]@hdfcbank.com>
Date: Wed, Jun 6, 2012 at 1:58 PM
To: Alex Joselin <alex.[protected]@gmail.com>
Dear sir ,
Please check with air customer care office, if transaction is not happen then money automatically credit back to a/c . So Please check
with airtel customer care office.
Warm Regards,
Deepak Shendri
| Classic Relationship Manager | HDFC Bank Ltd | Mob:[protected]I
|Fax:[protected]|HDFC Bank Ltd. No.103, K H Road, Bangalore - 560 027, India |
Know more about us on www.hdfcbank.com. Connect with us on Facebook at www.facebook.com/hdfcbank
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Alex Joselin
[protected]
2)Conversation to AIRTEL
Forwarded conversation
Subject: Paid for [protected] as on 15th May 2012
[protected]----
From: Alex Joselin <alex.[protected]@gmail.com>
Date: Tue, Jun 12, 2012 at 12:28 PM
To: apj.associate.[protected]@airtel.com
This is the details of that transaction
T NAGAR - CHENNAI S ALEX JOSELIN
Savings Account No.: [protected]
Date Narration Cheque/Ref. No. Value Date Withdrawal Closing
Balance
15 May 2012 MHDF[protected]-AIRTEL BHARTI [protected] 15 May 2012 1837.00 74014.82
--
Alex Joselin
[protected]
[protected]
From: Alex Joselin <alex.[protected]@gmail.com>
Date: Wed, Jun 13, 2012 at 12:53 PM
To: APJ.[protected]@in.airtel.com
Wrong id
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Alex Joselin
[protected]
--
Alex Joselin
[protected]
This is to inform you that your concern listed on 28 Mar 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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