Airtel Complaints & Reviews

Airtel — Cannot get Internet

i cant get the internet connection for the last one and half weeks. i took the internet connection for one year and i cant use it for the past 2 weeks.When i call them they will tell it will be corrected after 8 hours but i cant get it. i will get the connection once in 200 times.

Airtel — disturbing me

i am getting disturbeb calls 4m [protected]. plz help me to know the details of this no

i want to know the details of this number [protected].i a gettin more missed called and when i call back there is no response they lift the phn and keep quiet this disturbing me a lot. plz help me

[protected] THIS IS THE NUMBER WHO CALL ME AND USED VERY BAD LANGUAGE . SO PLEASE SEND ME THE CALLER NAME AND ADDRESS.

Dear Sir
I working in dubai, my wife use to ur airtel company simcard, Someone from ur airtel mobile number is disturbing to my wife, she's health is very criticle position since days back. and i don't know who is this, and i dont want take any legal step like any FIR or any complaint to police so Can you please provide only the name and address of the user of this no. Please send the same to my email id
(i.e. : [protected]@gmail.com) at the earliest and co-operate to me.

The disturbing Mobile number is +91 [protected]
my wife use this number i.e. +91 [protected]

Thanking you Sir

Yours faithfully

Nazeer Bellare contact no: [protected]

AirTel — Not Returning Money

sir,
i have informed u in morning that u have dudected my 30 RS. for caller tone that u given me forcefully on mob No.[protected].
i will again remind u that i will go to consumer court on 10 oct 07 morning in this connection.

AirTel — Airtel not returning money!

contineously getting calls & sms from which is disturbing me too please avoid the same my phone no: [protected]

1)Inefficient Staff
2)Customer care Royaly disconnects the line when yo call them
3)For email complain to 121 and to Nodal officer you only get an automated reply
3)ceo email you never get any reply
4)unprofessional, unethical and inhuman exprience with AIRTEL

BOYCOT AIRTEL
there are better service providers in market

AIRTEL NOT RETURNING MONEY

AIRTEL ARE FRAUD AS THEY HAVE NOT RETURED MY BOOKING AMOUNT FOR THE LAST ONE MONTH. i will again remind u that i will go to consumer court.

FORM NO - 1941218
AKHIL NANDA
87-F, 3 JAIPURIA BUILDING,
KAMLA NAGAR

Airtel Postpaid — improper discount

my airtel no is[protected] . i have received bill through email bill no[protected] . in this bill there is improper discount in gsm and airtel calls. totalabout 595 calls done and discount is 500 so only 95 calls @ 50 p extra chages are 42.5 rs but about 100 rs extra charges are included in the bill plz clear it

name & address of mobile number [protected]

Despite the DND service activated on my mobile no., i receive the regular messages & calls from the airtel company regarding their offers & all. Even after a lot of complaints being filed for this harrasment in the customer care.the messages & calls are not stopping.I am getting mentally harassed by their calls & messages & coudnt find a way to stop this.

AirTel — FAILURE IN RESPONSE

Dear Sir,

Regarding disconection of airtel service since last two days for the [protected]. Still my connection is not active and at the time of incoming /and outgoing call to call this number call the msg. replied is "THIS IS NOT A VALID NUMBER". I spoken to customer care. there is no response.

Pleae do the needful.

Airtel Prepaid — inconvenience after registration

Respected sir,
with great regret i would like to state being a member of the airtel family i am greatly depressd by your customer care service. On 10 October 2010, my connection of number [protected] had been disconnected on account of not registering my number. on 11th October I deposited the airtel application form and the other necessities. they told me the line would be activated within a short period. when it was not done so i reported to 121. they also told me that the line would be activated within an hour, but it never happened. i have called twice after that but have met with only false promises. I being a senior citizen consider this harrasment as an insult, not to mention a great distreess for me and my family. this type of management is shameful from the part of airtel leading to a loss of credibillity and goodwill. i hope that you would address my grievance.

thanking you ,
Dilip kumar bhattacharyya
89/1 e selimpur road kolkata 700031
phone no. [protected]
email id- bhattacharyya.[protected]@gmail.com

I also agreed upon the complaint made above as I also receive so many sms related to the disconection of my Aiter No. after being using it for the past 3/4 years...

dear sir/m
my name is sanjay kawale.my mobile no-[protected] this is apply my id prof all reddy submit. but return me sms coming you id prof submit.can i id prof sanding email what is airtel email .please reply my e-mail [protected]@yahoo.com

im deva n my number is [protected], 14/65a mahatma gandhi st, moolathurai, illupapalayam po, sirumugai via 641302. in our area very bad network coverage, i already complain so many times, but im not satisfied, this problem is for last 6 months, , so take step step as soon as posible

AIRTEL-Prepaid Sim — Failure of working of sim

I have purchased an Airtel sim on 29/11/2010 from Kurukshetra.It is working well and good till 10/12/2010 but now there are no incoming and outgoing facility.A message comes upon a call that your documents are still need to be verified.I have performed that too and they ask me a time for 3 days.Its been a week but the sim was still not working.My no. is [protected].

I am Jitendra from agra and my no is [protected].. You people deduct my 40 rs on[protected] & 30 rs on[protected] through my balance ungenuinly.. Kindly refund it as soon as possible.. Your customer care executives dont responds me..

Hello sir i am ravi kiran from Andhrapradesh i have changed to airtel form aircel through mnp somewhat 2 years back.on December 5th of 2012 i moved to delhi but my airtel number is not working here.its not getting any signals...i have called airtel customer care too....they r not responding properly......my number is [protected]....last twodays back i have called to Airtel Andhrapradesh customer care and they told me i[censored] recharged with 42 rupees your roaming service vi get active and u can use your sim..today i have been recharged with 42...even after this my sim is not get activated

Airtel — Extra Undue Charges

Airtel has levied undue charges in the last month's billing cycle of this mobile no. [protected] which is used by me.
They have charged me a cumulative of Rs. 370 on 4th May 2011 itself on the basis of some usage of Value Added Services(VAS), the details of which have been included in the attachments(encircled with red). When asked on their customer care, they assured me that it must have been a billing error which will be rectified subsequently but no such corrections had been made in the bill.
I strongly deny any such usage of internet because my semester exams were going on from 2nd May to 6th May and I hardly used my mobile, may be for a few minutes but not for 70 continuous minutes as shown in the attached photo.

Please kindly look into the matter as soon as possible.

Regards,
Thanking You
Ishan Rohatgi

Dear Rakesh Ranga
Thanks for looking into this matter, but what have you resolved. Please be more specific.

Regards
Ishan Rohatgi

Today i also got a missed call from same number on my vodafone sim.. anyone who can tell me what is this all about.?

Dear Deepak,

Any update on this issue? Kindly revert at the earliest as I do not want to wait any longer and keep paying bill for non-usage. If you can't help, atleast let me know the same.

Regards,
Lakshmikanth Raja K

Worst ever customer support team!

YOU GUYS DON'T EVEN RESPOND ON A CONSUMER COMPLAINTS FORUM. YOU GUYS ARE REALLY AMAZING!

THE ISSUES IS STILL PENDING!

Bharti Airtel — Refund of Excess Payment

My airtel Phone no.[protected]> Due to error in the website Payment of bill made thrice reference nos.
26/11/2009 74477489330022181170431 BHARTI AIRTEL LTD Rs. 1,050.00(DR)
24/11/2009 74477489329022096965845 BHARTI AIRTEL LTD Rs. 1,050.00(DR)
24/11/2009 74477489329022096965720 BHARTI AIRTEL LTD Rs. 1,050.00(DR)
Two payments were to be refunded whereas only one has been refunded 0n 03/12/09. One more is required to be refunded.

Airtel Mobile — Sim card activation

Hi,

This is Nilesh Engineer. I must say that you have done your website very well. Also Airtel takes a lot of care in its advertising and boasts about great customer care. There are 24 helplines and of course you can always send emails regarding complaints.

I think if you would have spent some more money on training people how to respect deadlines rather than spending money on advertising and websites, you would have had more customers. NONE of your customer care staff knows how to tackle problems forget solving them.There is no follow up whatsoever and everytime a person calls in he has to verify himself. I dont know if you do the same when a person doesnt pay the bill. His number gets deactivated immediately and he starts receiving calls ASAP.

Well about the problem -

4th Aug 2008 (7:00pm) - I got a new Airtel post paid connection from your residency road outlet. I was told it will get activated the next day.

5th Aug 2008 (11:00am) - A man came to my residence for verification. He told me the connection will be active by evening.

6th Aug 2008 (1:00pm) - Since the connection was not activated till next morning I called up (your so called)customer care. I was told that there was a mismatch in the RECEIPT number.The number and SIM will be activated by evening. - Call duration - 15mins approx.

7th Aug 2008 (6:15pm) - Number and SIM donot get activated, so I call up customer care again. This time I speak to a floor manager. I was told there is a mismatch in the SIM CARD NUMBER. The number and SIM will be activated by 10:15pm. - Call duration - 35mins approx.

7th Aug 2008 (10:30pm) - Number and SIM donot get activated, so I call up customer care again. This time I speak to another floor manager - Rajesh. He tells me its in process and will get activated any minute. I ask for a deadline he says he cant give me one. But ensures that it will get activated.- Call duration - 20mins approx.

8th Aug 2008 (10:00am) - Number and SIM donot get activated, so I call up customer care again.This time I speak to another floor manager - Shashi. She tells me it will get activated within 1 hour.???.- Call duration - 15mins approx.

8th Aug 2008 (4:15pm) - Finally I decide to visit the same Airtel outlet from where I got the card. That guy cooly tells me that if I would have come there he would have gt it done in 1 hour's time. Amazing.

8th Aug 2008 (10:15pm) - But unfortunately the job is still not done. So as usual I call customer care again.This time new floor manager - Venkatesh Ramanna. I guess this guy deserves an award cause he is your best employee, cause he didnt divulge with any names of his superiors. And he was the one to tell me that I need to change my SIM card. When I told him that I dont need this connection any more and I want to cancel it - he coolly gave me the number of the concerned department. He doesnt want more customers!!! Too many calls to be handled.

While I am typing this email the connection is still inactive and sick and tired of calling customer care and visiting your galleries. So if you wish to retain me as a customer please do something about this situation, cause nobody is giving me an honest answer.


Thanks

Nilesh Engineer

P.S. I am a Reliance customer wanting to switch to Airtel. But on second thoughts...

Well I must tell you though that your BROADBAND customer service is much much better that the rest.

I have get Free airtel sim card with Nokia Handset. I want to activate Sim.
The Sim No. is [protected] &[protected] Pkd. Date 11.10.08

bharti cellular ltd. — Airtel cash sim card not available at shop

Dear Mr Sunil Mittal,

Why do not plan to close your company, because I lost my mobile then I went to Airtel Shoroom at Community Centre, New Friends Colony, New Delhi for getting dublicate sim card, I shoked to listen that gird sharja told me that we donot have the duplicate sim cards from last 20 days. then I called a numer[protected] a gird anidata told me to send sim at my home address and she also assured that I must call you within 30mnts but didnt call me yet. and sim are also not available in south delhi shorooms.. my suggetion is not to give wrong promise. pl do the needful action and call me on [protected].

Pawan Kumar, r/o 32/3 Sarai Jullena, P.O. New Friends Colony, New Delhi