Airtel Complaints & Reviews

AIRTEL DIGITAL TV — airtel digital tv not working

Hello, Good morning
My customer id is [protected] yesterday night i will start my setup box & tv.we have received message this card is unauthorised.I will call the customer care but not received any exective, what is the problem exectly.because my subsucrtion is 6 months free.value pack.so how to dissconnet any intmeation.otherwise canclled my connection.
any quires pl call me on my cell no .[protected].

I am waiting u r reply

Airtel — cc no not respond y/

Hi this is aravind.y d cc no.. not respond after press 9.I will complaint u many times.But ur not responding.

to chang a my old plan in ER-plan

chang my number in ER-plan [protected]

chang my number in ER-plan [protected]

I am facing the same problem. Digital TV connection is installed on 27/03/10, But after few days it stopped working with 'No Signal" indication. I told my problem several times to their local office, but have not any service any response except false commitments. Now I am paying for local cable operator & plus I have paid Rs 1800/- to Airtel for connections.
This is the worst service provider I have ever experienced. They have non competent staff with them & will not survive for long in era of competition.

AIRTEL DIGITAL TV — not responding for the demanded service

I ABHISHEK P (costumer ID :[protected]) the user of airtel digital TV , is facing the serious problem with the services provided by the Airtel digital TV ...as i demanded for the activation of 9XM channel since past 2 months ,but the customer care service centers tell that they have some technical defects which would be rectified in 24 hours but every time they don't follow up the complaint made...as till the date i have already registered more then 7 to 8 complaints but no action have been taken till the date...so i am kindly requesting you to consider my complaint and solve the problem ...

thanking you yours faithfully
abhishek

AIRTEL DIGITAL TV — Not responding

not responsing properly useless,iam going to throug the set of box dustbin .that is the right place i feelllllllllllllllllll

To The,
Airtel Customer care

I have called your customer care five to six times since last week, and I have logged two complaints(complaint no. 4102730 and 4118207).

My both complaint has been closed without resolving my problem.

I am very much upset with the services, there is no use of logging any complaint as it fells into the deaf ear. My both complain has been closed without intimating me and no body bothers to call back regarding the problem.

I Think I have taken wrong decision by choosing the Airtel digital TV. MY details are given below

Name: J Hari Babu
Phone no. [protected]
Digital TV Account No. [protected]
Place: Jamshedpur

AIRTEL DIGITAL TV — NO RESPONSE AND WORST WEBPAGE

Dear Sir/ Madam:

My Customer ID is [protected], it is registered in the name of my Sister SUNITHA.

I have given many complaints regarding your Service but till now it has been not rectified, now i am feeling why i have taken this network, I am saying with my heart , worst than all other networks, i didnt expect this type of service from a reputed firm like this and you prefer to say yourself as a INDIA's BEST NETWORK, its shame on your part that being an that reputed firm, not able to handle any queries from the customers who has great thinking and belief that yours is the best service, boasting yourself doesnt enough, but clearing customer complaints in timely manner shows your consistency.

i cant even access my account through net, the web page is not at all developed well, now i cannot recharge my account also through online, worst on your part and think yourself what promise you are making while giving advertisements and not following s single one..... utter shame ..... never call yourself as INDIA'S NETWORK, it will degrade the image of India.


and regarding Astro services and other ITV services also, it has not been upgraded till now......


I better say as a hurt Customer you better shut down your services of DTH in AP and get out from here.


i have made a big mistake, fraud DTH......

Thank you.

--
KIRAN KUMAR

AIRTEL DIGITAL TV — customer care not respond

my name is deepak chaudhary(h.no.-224,sector-55,faridabad)-[protected]
i am doing complain of my airtel dth from last 5 days and there is no response.
what can i do now

AIRTEL DIGITAL TV — Complaint not responded

I have currently installed a Airtel Digital TV connection on 22nd May. There was a signal problem on 30th may and I called he customer care regarding that issue, the next day they send a professional to see the problem. It was just that the dish antenna was misaligned due to wind. The person from airtel just realigned the antenna. Now the problem is that on the same day at about 10 PM my signal was gone again and there was a message on screen to recharge my account. I have just installed the digital TV on 22nd of this month and it was initially recharged with the Economy Sports Package which have the validity of 1 month. I have called customer care service several times each time they tell me switch on the set top box for 45 mins and the problem would be resolved as my service was suspended due to unknown reason. This is just an unwanted harassment and now I really regret getting DTH connection from Airtel.

Airtel DTH — Customer care not responding to customer grievances

I recently bought a HD recorder online from Airtel, the Setup box stopped working on 25/2/2012. its 15 days and airtel people are not bothered to repair or replace the setup box.
Dr.sundar
[protected]@gmail.com

dear sir,
with ref. to my complaint posted on above, dated 13.01.2013 regarding " customer care number not working "

i have just got a call from customer care representative, thanks for the same.

and my issue has been resolved with all satisfactory.

thanking you..

Hey, i have been facing the same problem! (ID: [protected]). All the time getting a busy tone while dialling[protected] & what's more pathetic is i have also not been able to ope the website of Airitel Digital TV (http://www.airtel.in/digitaltv), getting a script error all the time. Tried all sorta things, clearned cookies, caches etc. restarted PC, even tried opening the URL thru different browsers but all IN VAIN!

Now today is the last date (due date) & i can't pay the bill cuz of this & pathetic website of Airtel. I dont wanna recharge thru the dealer.

URGENT HELP WUD BE HIGHLY APPRECIATED!

Airtel — Bill Plan changed without informing customer

I am terribly annoyed and surprised by the agencies activity and the approach with me and my family. We have been harassed by them in the worst manner; after being your longest customer.
Airtel 3G Number: [protected] (Post Paid)
Problem: Bill plan change from Rs.699 to Rs.1500 without informing the customer

Plan which I was holding was Rs.699 plan and without informing me my plan was changed to Rs.1500 plan effective 12 June, 2012. Due to the plan change from the month of June 2012 I land up paying Rs.1685 for two months. When I received the third month bill amount was Rs.5617. I immediately call up the customer care then I came to know without intimating me they have changed the bill plan and disconnected my connection.
From the day my connection is disconnected I am calling up the customer care but I don’t receive any response from their side. Only response I get is “We really apologize for it and will try to resolve this matter”. They even told that it has been escalated to next level and they gave me a number and ask me contact them. The number which I got from them is [protected] (Meenakshi). I tried this number but it is not getting connected. Even I wrote a mail to Meenakshi, person name as Barun from nodal department also called me up and told me that he will try to resolve the issue. But no one reverted back with any solution. I also send a mail to Barun to cancel my connection. Some Mr. Santosh and Deepak spoke to me and told me that 26th Dec at 11.am they will be coming to office to resolve the issue but that 26th never happened from Airtel.

Airtel complaint Service request number[protected] and Interaction id are [protected], [protected].

Now, I have received a Lok Adalath notice from Airtel for non-payment of the bill and the amount which they are claiming for is Rs.7022. Since my connection was barred in the month of September itself after receiving a bill amount of Rs.5617, I don’t understand how my amount is increased to Rs.7022 without doing any settlement from their side.

I am being harassed and mentally tortured by Airtel.
Please help me fight with them.

Payal Jaiswal
Bangalore
[protected]@yahoo.com

STOP AR-BLALRT IN MY MOBILE

MY MOBILE NO IS [protected] . AND I HAD NOT REGISTERED FOR GETTING AR-BLALRT SMS
BUT FOR THE LAST FEW WEEKS I AM BEING CHARGED UNNECESSARILY I HAD LOST MUCH OF MY PREPAID MONEY ON THESE PHOTOS
I JUST WANT AIRTEL TO STOP THIS SERVICE AD-BLALRT AT ANY COST
DON'T TROBLE CUSTOMERS LIKE THIS

I am from delhi ncr india, also facing this problem i.e. unwanted message from "AD-BLALRT" and charge from my mobile and I talk to customer care but they says there is no message send by us, if coming we will stop .

I am surprise that if no message send by aritel how can I receive the same?
I think, All these done by Airtel to charge un-necessary amount from moble balance

Airtel — Denying receipt of payment

I have made payments for the mobile no. [protected] on 19th and 21st July for Rs. 900 each; the 2nd payment was made when Airtel informed me that they had not received my 1st cheque. My bank statement clearly shows that BOTH the cheques have been cleared. However, Airtel insist that no cheque payment has been received by them. I even emailed my bank statement to 121 and to this I get a reply that the document sent is not "authentic". I am shocked by this and I want to claim damages from Airtel for mental harassment. The Customer care person says that "how do we know whom my bank made a payment to?" Now, is there any other AIRTEL in India???

I was in Italy and on international roaming; I was sent a several SMSes asking to clear pending payments.
Then I am sent another SMS on 28th July that if I do not make a payment of Rs. 38, 000/- my roaming would be disconnected. I want to ask Airtel, how am I supposed to pay this amount when I am traveling (that too on a train). I made a call to the Customer care and they were in no mood to help. Fortunately, I was to return to India the next day so I did suffer.

Dear,
sir my mobile was theft on the way, so i want to block my airtel sim card.My mobile no is [protected].
thank yopu.

I have lost lost my mobile on[protected].Its being used by some unauthorized people.I kindly request you to block the sim card and the services as soon as possible.The number is [protected].

AirTel — block the my sim card

dear sir,

I am N Shiva kumar, my mobile no. : [protected]. yesterday night my mobile is stoling in buss, so please block the my sim card.



mobile no. [protected]

THANKS.

AirTel — blocking my simcard

sir,
This is my 3rd complain regarding same problem within 20 days. but my problem didn't solve till now.
my problemis that i buy a airtel sim ([protected]) sim no.H[protected]. this no is block after two month of purchaseing without any reason and information.when i recharge it two hour before it block.
I complain for it so many time but in responce i got only some phone call from airtel and they asking my problem every time but doesnot solving it.

vikas kumar
mob.[protected]

Airtel — want to block my SIM

i want to block my Airtel SIM (west UP)..The No. is [protected]. I've lost my sim in delhi last week & tried getting it blocked on my own through calling on Airtel C.care bt of no use. Kindly block the SIM as soon as possible.
Thank you
Ankit

Block Sim Card

Hi i lost my Mobile Please block my Airtel Sim card.
No is [protected].
Any question please call me on [protected]/[protected]

AirTel — block my sim card

My mobile is lost with my Airtel sim card , so I want to block all services iof my number
I lost my mobile on 20/03/2012, so I want to block all services of my number

SIM CARD — block the number

I have lost my cell phone. so, please can you block my sim card number : [protected]. or else let me know the procedure to block. I called customer care form airtel number but the call did ring, it was disconnected many times.. please help me out to block my number..

Thank you,
Sunil

call to customer care and provide the details what they ask... then they will block

ex: they will ask you when did u recharge ur num last time ...

i lost my phone with my airtel sim card so i want to block it now no is [protected]

Air Tel Prepaid — airtel

respected sir,
My name is ajay kumar
i have missed my airtel company's prepaid connection with number [protected] and i want to incoming and outgoing details for october 2010. Please send m

Hello

I Prakash Chandra Balod, used your airtel no. for last 1 year. My Company Name is Ridhi Sidhi Jyotish Kendra. My No. is[protected]/81/82/83 and 011/42401526. For last four month, bill was not reached on my office address. Too many time i complaine on your customer care . And 2 - 3 time i mail you. But you don't take me seriously. This time again bill was not reached on my office address. Whenever i called on your customer care they told me that they arrange a call of our senior to me with in 2 hrs. But Till this day there is no call came to your side. If you are not interested in solving my problem. Then told me. After that i filed a case in consumer court. Because you give me a lots of tension. Transaction Id no.[protected]Shivam),[protected]Rohit),[protected]Mehtab),[protected]Sunil Gupta). Everybody says i solved your problem. But no body solved my problem.

Iwarned you, If you doesn't take any action against this. I will show you...

Prakash Chandra Balodi

[protected]

Update: This is what I got as a reply from Airtel after writing down an email to: [protected]@in.airtel.com

"Thank you for your email to airtel and the opportunity to assist you.

airtel regrets the inconvenience you have experienced.

We have analyzed your account and found that there is a charge of Re.01/- (Re.1 per day) for the News Pack service on[protected].

The News Pack service was activated on[protected] through WAP.

We would like to inform that the News Pack service has been deactivated on[protected] and you will receive a confirmation SMS upon deactivation.

Also, we would like to confirm that Re.01/- will be credited to your account within 24 hours.

Please dial *121*2# (Toll free) to know about the balance and validity."

i bought a recharge card some no.s got rubbed what to do knw? i send u serial no of card [protected] send me scratch no plssssssssssssssssssssssssssssssssssssssss

Airtel — request to lock sim card

Dear Sir/Madam

My cell phone bearing Airtel No [protected] is lost.

IMMEDIATELY BLOCK THE SERVICES

Mobile No AIRTEL-[protected]---in the name of A RAJENDRAN [Kanchipuram]
s/o D ARUGAKEERTHY

Airtel — lock sim by company( airtel)

my air tel no,[protected],locked by company after 6 month.air tel company say submit agin your docoment.if company my docoment not found so why he give me authorization to use service .i am not going to submit my docoment.if company want docoment he came to meet me and take docoment.....

MY LANDLINE WAS INSTALLED ON 30th june 2011 and disconnected on 6th July suo moto and airtel is not responding to any of my complain , complain number given and no action taken since last july 2011.
Airtel has been billing for the services shamelessly and its seems airtel has started extortion business services connecting and then not serving and not attending to any complain. I have escalated to nodal officer who seems to be joker and write adsurd mail without understanding the issue .

My landline number is [protected]
All promised which the centre make is false and they do not have any clue about the same