Airtel Complaints & Reviews

On my transfer from Pune to Chennai, I have been requesting the customer care to re-install my connection since 12.12.2012, but in vain. Every time they note my request and assure me sending engineer with in 8 hours to resolve my complaint. I had a talk with their Team Leader (reportedly) on three occasions on this matter.(Namely Sh.Bhaivab, Sh.Nitin & Sh.Nikhil) but my complain is still persisting. I have at-least made complaint for 16 times on this issue. Since I use the services prepaid, I am at loss for every moment delay.

Is there anybody in the service providing company who will respond on my complaint and resolute.

Priyabrata
ID No.[protected]

My balance was Rs 150,within two days become rs 109.I hardly called those two days except two /three local numbers.Enquiring my last 5 transaction,found Rs 17 has been deducted on VAS.By calling customer care told me someone has mistakenly recharge on your account,and we just deducted from your account.They are fooling me.Purely false.Disgusted....

I hope ,i will get my money back through this forum.I want all my previous transactions to be thoroughly checked.



Prasannajit Mishra

I got tel mobile pre-paid recharged from airtel outlet for Rs 350/-. They refuse to give me the BILL and say this is Airtel policy. How do I show the expenses in my I Tax returns? They (Mr Pavan is very rude.).
brgds
arun gulati
[protected]

I want to deactivate internet on mobile no
[protected]. I tried to call customer care but dint get any help.
I want port it really

My Account No-[protected], is with Airtel Digital TV and am user for the alst 3+ years.

I am not using the service for the last 3 months and because of this reason I am getting at least 5-6 unwanted/pathetic auto generated calls from customer care.

Customer care is not taking care after several requests.

Please take this requset on priority basis and make sure that such unsolicated auto generated call should not reach me.
It's purely my wish whether to continue or not with the service and don't require multiple similar calls through out the day.

Such kind o[censored]nethical behavior force me to think twice for future relationshiop with Airtel Digital TV.

Expecting an early resolution from Airtel end failing which I may take the help of law.

my complaint about process of Prepaid - Postpaid Conversion.

I was apply for Postpaid in airtel on 4th Jan 2013 and now its 14th Jan 2013 - 10 days of span what are these people are doing ..
I am just fed up of calling them and asking them when my Postpaid service get started. but every time they gave me foolish answers like still "Processing n all. They take ""10"" days to convert my prepaid to postpaid and STILL MY POSTPAID SERVICE IS NOT ACTIVATED. and worse thing is they even shut down my prepaid service also. its been 2 days my all airtel service are shut down.. that's means i am with empty Phone with no service. They don't even care about customer inconvenience.

so final remark about airtel is "VERY PATHETIC APPROACH"

dear Sir,

I'm a consumer of Airtel company having a connection hnumber [protected], my pre-paid balance is duducting each time without any notification. I am not availaling any type of services for which I need to pay.

Kindly help me to stop unwanted balance deduction.

Regards,
Manoj Kumar
[protected]

respected sir


this is regarding the mobile number [protected] of airtel. sir on[protected] i cleared my all dues on airtel bill and paid Rs 1390 and submitted all documents for closing my account . receipt no is 1167 khazana gate branch amritsar. after that i got call from airtel representative that i have paid Rs 100 more than the actuall amount . so they can convert this number to prepaid from postpaid and i can have lifetime validity . i told the person that i dont want that please keep rs 100 with you. but again and again bill is coming and i visited airtel show room many times for my solution but nothing is resolved. they started sending collection person to home for collecting bill amount. then i talked to mr vikas sarishwal any senior in airtel he gave my complaint no 47812220 and told me that it will be resolved in 4 jan 2013 2 pm . but today on 14 jan 2013 i got call from their recovery office and they threatned me to pay or they will file case against me . due to this company i cant concentrate in my work and they are harrasing me like anything . please tell me resolution

Regards
Vinay / sunny
[protected]
[protected]

RESPECTED SIR/MAM


THIS IS REGARDING MY AIRTEL BILL COMPLAINT ..


MOBILE NO. [protected]

ON THIS NUMBER AIRTEL HAS STARTED CALLER TUNE IN OCT 2012 WITHOUT MY INFORMATION.

AND THEY CHARGED RS 200 IN MY BILL . I CALLED SEVERAL TIMES TO CUSTOMER CARE TO STOP SERVICE OF CALLER TUNE AND REFUND MY MONEY . TILL 2 MONTHS THEY DIDNT TAKE ANY STEP FOR MY SOLUTION . THEN I STOPPED PAYING MY BILL AND TOLD THEM TO CLEAR MY ISSUES AND I WILL PAY THE BILL .

NOW AFTER 2 MONTHS THEY ARE READY TO REFUND MY RS 200 FOR CALLER TUNE BUT THEY HAVE IMPOSED LATE FEES CHARGES ON ME . AND THEY ARE NOT READY TO WAIVE OFF THIS MONEY.

I AM USING THIS NUMBER FROM SO LONG AND I ALWAYS PAID MY BILL ON TIME AND BECAUSE THEY WERE NOT LISTENING TO ME SO I TOOK THIS DECISION.


KINDLY REGISTER MY COMPLAINT AGAINST AIRTEL FOR CREATING MENTAL DISTURBANCE TO ME AS WELL AS MY MONEY


THIS IS FRAUD COMPANY.


REGARDS
SANJEEV MEHRA
[protected]
AMRITSAR

Dear Sir,

I have a Airtel mobile connection with number [protected]. The company deduct the amount from my balance without pre-notification of intimation. I have not availing any facility and no information is being provided for the deductions.

Kindly help me to resolve the issue.

Regards,
Manoj Kumar
[protected]

My No. is [protected]. I am Huawei Engineer taking care of Backend Process for Airtel MH/MB Circle.
Today 14 Jan after 10:30 AM, I receive a message from AT-AIRINF that " Thanks for downloading value pack from Air-tel. you have been charged Rs 99.0 ". Its my request that I didn't ask for this service. Kindly refund the amount.

Also I tried to contact CCR several time on 198 but only first time my call was allowed n that time executive put me on hold n after keeping on wait she disconnected the call. After this my all call got rejected from IVR itself when I choosing option '9'.

Sir/ madam ,

I'm facing the problem of balance deducting by the Airtel company.
now and than they start any service and charged us for that without our permission so kindly stop this kind of practice
and help me in getting my balance back .
please tell me how

Helo sir

This is vikas thakur mob. No.[protected]
Airtel charges Rs.40 frm mie account which was unfair in the name of hot seller zone frm airtel which i was never download. I tried to customer care to tlk on dis bt no response they cnt hav any answer

So pls assist me and refund mie money

Thnk u...

Dear Sir,

I was using your Airtel Broadband and Fixedline Connection but due to transfer I am not using the same. So I want to withdraw the connection with immediate effect. My connection no. is[protected] in the name of Kunwar Anurag Singh.

Thanking you

Kunwar Anurag Singh

Mob. No. [protected]

i MADE PAYMENT OF RS.200/- TO RECHARGE MY AIRTEL DIGITAL TV FROM MY DEBIT CARD OF BANK OF INDIA BUT AMOUNT WAS NOT CREDITED RESULT DTH WAS NOT RECHARGED, PLEASE CREDIT THEAMOUNT IN MY CARD ACCOUNT OR RECHARGE MY DTH [protected]

Dear Sir/Ma'am,

The recharge options given on the Airtel website and the actual recharge which is done is not the same.
On complaining, I was told that the customer centers are informed of the change in rate plans.
Do they expect all the customers all over India to go to customer centers to know what recharges gives them what plans?
And such is the pathetic state that they claim of sending an sms which according to them stated the change in rate plans. Total nonsense.
I also tried connecting to the supervisor to which nobody answered. I simply want my money to be credited back to my account.
My no. [protected]

Thanks!

Arya A
Sr. Scientist
Biocon ltd
Bangalore

Dear Sir/Madam,

I , Arya A, working as a senior scientist at Biocon for past 5 years. I had taken the corporate connection from airtel and the number is [protected]. I am using this connection for past 1 and half years and the bill is getting reimbursed by the company. The bill payment details are getting posted to my official mail ID i.e., arya.[protected]@biocon.com. Since I was in a medical maternity leave for past 3 months, I couldn’t pay my bill for past 3 months and the bill due amount was 4630. The connection was disconnected for past 1 month. I came back to Bangalore 5 days back and I didn’t get the chance to pay the bill.
I’m writing this letter to inform you a very bad experience which I had to face from a business executive from airtel today morning.
He called me and told that he is calling from a courier service and he need to dispatch a courier in my hand. I have directed him to my PG address and when I met him out side the PG he told me that he is from airtel and this is regarding the bill payment. He introduced himself as Dhanush and he had called me from the number [protected]. We were talking on the road side in front of my PG .Since I didn’t have that much amount in my hand I told him that I will pay the bill in very next working day. He was not willing to listen to me and started raising his voice and started threatening me. He started using foul language. People started noticing us and felt much insult which is hard to explain.
Then he called somebody through phone and made me talk to that person. He told that he is the legal consultant from airtel and I explained him my situation and told that I’m willing to pay the bill ASAP. He told to hand over the phone to the executive and they continued their conversation. After that he forced to get my blank cheque to him. Since I shifted two days back to my PG I didn't carry my cheque book with me. He started making a scene in front of my PG. He told me that he will come inside my PG and insult me in front of my PG owner and will insult me in front of everybody. He threatened me to get on his bike and to go to Banargatta office of Airtel even though there is an office in Koramangala
Since I’m 4 months pregnant and I didn’t want to go through that embarrassment, I told him that I will pay the bill today itsel[censored]sing my credit card. He was waiting near the gate till I got ready. I started getting scared and I called my roommate to come along with me to the airtel office. He forced me to take a auto-rickshaw and follow him. Even though I was advised not to travel by auto as I have a complicated pregnancy and have high chances of miss carriage, to get escaped from him, I had to take an auto. The executive was following our rickshaw and one more guy joined him and all the way they were staring me and my room mate. We were very scared by the time we reached Koramangala airtel office. By the time I returned to my PG, I had a high BP and started vomiting. I was not able to face others due to the insult feeling caused by executive.
Since I had taken the corporate connection they could have contacted me at office rather than harassing me at my living place. I had not delayed my bill payment ever before and this was due to a solid reason. If I’m not paying the bill after the bill due date they could have taken a legal action rather than sending Gundas to threaten the customers. If I had to face any medical issues due to this incident the loss was only for my family. 4630 was not a big amount for me but due to my circumstances I delayed my payment. But nobody has any right to threaten a lady who stays all alone like this. I hope that this kind of situation shouldn’t repeat to any other person.
Kindly take necessary action on this issue.
Faithfully
Arya . A

Sir iam using airtel mobile network cug plan, i have a scheme of in internet usage about 512 mb is free in every month,my usage is actually abe the required plan so i activate a new scheme of a Rs 149/- after the customer care conversation tey said there is no problem to activate the new scheme so that i activate the new one, nut nowin problem they are cheating me ith wrong information ,so i request you to give me the justice sir iam not a rich man to pay bill like these ,so please help me sir

Dear sir,
I want a call list for all the incomings and outgoing calls of number [protected] for last 2 months upto current date. My emailid is [protected]@rediffmail.com

I have a bought a new sim of my previous number five days back and it is still not get activated. due to this I m unable to connect anyone and since it is the starting of my semester I need to connect my seniors as soon as possible.