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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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P
Prabha.Udupi
Feb 6, 2013
Resolved
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Address: Pune, Maharashtra

Hi,

Today morning at around 08:54am I recieved a missed call from +92 [protected]. When I tried to call back it's not connecting. I have no relatives and friends from Pakistan from where the call is been originated. Hence concerned a lot that how did my Airtel number reached to unknown hands.
This looks like a fraud call and request Airtel to take appropriate action to avoid such misuse of their valuable customer numbers.

Prabha
Oct 29, 2016
Complaint marked as Resolved 
Verified Support
Feb 11, 2013
Airtel Customer Care's response
Namaste Ms. Udupi,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel — missed call from international call

sir
i got miss called from [protected] at 9:04 am on 27 april 2011 ...check this no. .....

from
lakhan saini
Thanks Sandeep for your reply,

I happened to recieve the call from [protected] today at 11:46am too. Hence I recieved one call from +92 series on 06th Feb and 2nd call from +92 series today. If you notice the numbers are different but originates from Pakistan. This time I've not tried to call back.

My Email id: prabha.[protected]@gmail.com
I can share my Airtel number upon recieval of your email to me in order to resolve the issue.

Best Regards,
Prabha
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    H
    HajiAmeen Adnan
    from Robertsonpet, Karnataka
    Feb 6, 2013
    Resolved
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    Address: West Bengal

    My airtel per paid SIM card is diss active intact I have recharged 222 very recently how come it say it is SIM card registration failed phone no [protected]
    if I called to costumer care it will not be active.
    I am use this sim past from one day it is not working.
    The amount was left over about 150

    I need the no back I am in roaming.
    If I will not recharge or not use then they can disconnect. But I have been using and with out let me know they have disconnected.

    Contact [protected]@gmail.com
    0-[protected]
    Oct 18, 2016
    Complaint marked as Resolved 
    Verified Support
    Feb 10, 2013
    Airtel Customer Care's response
    Namaste Mr. Adnan,

    Further to our discussion dated 06 Feb. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Verified Support
    Feb 21, 2013
    Airtel Customer Care's response
    Namaste Mr. Adnan,

    We would like to inform you that your concern listed 06 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    please resolve the problem

    Airtel — Sim card stopped working suddenly

    Sim card stopped working suddenly
    My airtel SIM card is diss activated
    My airtel per paid SIM card is diss active intact I have recharged 222 very recently how come it say it is SIM card registration failed phone no [protected]
    if I called to costumer care it will not be active.
    I am use this sim past from one day it is not working.
    The amount was left over about 150

    I need the no back I am in roaming.
    If I will not recharge or not use then they can disconnect. But I have been using and with out let me know they have disconnected.

    Contact [protected]@gmail.com
    0-[protected]
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      S
      sai_prakash_p
      from Madurai, Tamil Nadu
      Feb 6, 2013
      Resolved
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      Address: Chennai, Tamil Nadu

      I have been using Airtel broadband from 2006, i started with 256 kbps, and i paid Rs.650 unlimited(night).
      My plan was upgraded to 2mbps(unlimited) in[protected] for rs 1299 rent/month. later i came to know my friend(chennai) is also using the same plan but for the monthly rent rs 499. why is this difference??

      i have logged atleast 8 complaints over the past 3 years for frequent internet connection and disturbance in line. but still i stayed with airtel because i liked the service.

      please escalate and explain. i am really frustrated being a customer for 6 long years., why am i being robbed for so long???
      Nov 3, 2016
      Complaint marked as Resolved 
      Verified Support
      Feb 11, 2013
      Airtel Customer Care's response
      Namaste (sai_prakash_p),

      We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

      We assure you that we are committed to resolving the issue to your satisfaction.

      Regards
      Rakesh Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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        R
        Rammya.Vivek
        from Delhi, Delhi
        Feb 5, 2013
        Resolved
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        Address: Karnataka

        Hi,

        From my prepaid account number money is getting deducted due to some value added services(VAS) activation. Problem here is i didnt activated any VAS by myself. It will be getting activated and when balance goes low we'll be knowing about this. If we ask our money they will be telling some stupid rules. In which of their rule its telling they can make their customer in trouble. I was travelling to an unknown place my balance was some wat around 20rupees. In between i saw lik balance is below one rupee.it is disgusting that in such situation airtel is playing such a dirty game with customer.this type of problem happen many times with me, even my frnds also suffered.If this is how airtel is making money then shame on them.
        Dec 25, 2016
        Complaint marked as Resolved 
        Verified Support
        Feb 10, 2013
        Airtel Customer Care's response
        Namaste (Rammya.Vivek),

        We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

        We assure you that we are committed to resolving the issue to your satisfaction.

        Regards
        Deepak Mohod
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        please help me...why are you simply deducting the account balance from my mobile..just because of this im facing a lot many problems..please deactivate all those useless VAS messages which is of no use to me...i dont want any kind of VAS messages in my mobile...
        please help me...why are you simply deducting the account balance from my mobile..just because of this im facing a lot many problems..please deactivate all those useless VAS messages which is of no use to me...i dont want any kind of VAS messages in my mobile... and my mobile number is [protected]..hope i expect something positive from your service.
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          G
          gtrichie
          from Bengaluru, Karnataka
          Feb 5, 2013
          Resolved
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          Address: Bangalore, Karnataka

          I have requested for a new Airtel Broadband connection in bellandur 3 weeks back (application number 598308), and has paid 3 months advance rental for the same (3450 Rs). when requested for the connection, they did technical feasibility and collected the documents from me (Prameela Enterprises), after collecting money and documents, they told that they will install the connection within 48 hrs, but no one turned back. when called, the sales officer is giving installation guy number, and the installation guy is saying that port is not available, and will connection when someone vacate that area. I told, to cancel the connection request in that case, and they asked me to contact prameela enterprises itself. Now nobody is picking up the call, then i registered the complaint to the airtel customer care (complaint number:[protected], but as usual no response from them even after 48 hrs... Either connection has to be provided, else they have to return the money.
          Oct 18, 2016
          Complaint marked as Resolved 
          Verified Support
          Feb 12, 2013
          Airtel Customer Care's response
          Namaste,

          We would like to inform you that your concern listed 05 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

          Regards
          Rakesh Ranga
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            M
            mmkaushik
            from Jaipur, Rajasthan
            Feb 5, 2013
            Resolved
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            Address: Jaipur, Rajasthan

            please provide me last 30 days outgoing call details of my prepaid mobile no.[protected] of airtel jaipur rajasthan

            my email id is [protected]@yahoo.in
            Oct 25, 2016
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2013
            Airtel Customer Care's response
            Namaste Mr. Kaushik,

            We would like to inform you that your concern listed 05 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

            Regards
            Rakesh Ranga
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

            AirTel — outgoing details

            I am using airtel company's prepaid connection with No. [protected] & i want to know my outgoing details with call duration for the month of April 2009 up to 13th
            My mobile No.[protected] activated caller tune without giving any instruction. Many time I told to Reliance Customer Care but as on today same is not de-activated. You r requested to take action immediately.

            Pl. do the needful

            Regards,

            Rupali T.
            Respected Sir,
            i want to know my last months outgoing calls details, so please send details immedaitely . send it on my email address At [protected]@gmail.com
            please provide me last 30 days outgoing call details of my prepaid mobile no.[protected] of airtel jaipur rajasthan

            my email id is [protected]@yahoo.in


            wrongly i geve wrong no.the riight no.is [protected] of airtel jaipur rajasthan
            Sir,
            kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected] from 12.02.2013 to till date, where as iam working in chini i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
            thanks
            ahmed
            my email id: [protected]@gmail.com
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              R
              ratnakar rao
              from Mysore, Karnataka
              Feb 5, 2013
              Resolved
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              Address: Bangalore, Karnataka

              I W AS ISSUED SIM CARD 3 WEEK'S AGO.NO.[protected]BOUGHT THROUGH SHREE MOBILE CARE VIDYARANYAPURA.DESPITE PERSISTENT EFFORTS IT IS NOT ACTIVATED STILL. MY MOBILE CONTINUES TO SHOW "S I M not provisioned:2:" 1T HENCE APPEARS SIM CARD IS DEFECTIVE.PLEASE ATTEND TO THE PROBLEM IMMEDIATELY LEST WE LOOSE FAITH IN AIR TEL
              RATNAKAR RAO
              Oct 28, 2016
              Complaint marked as Resolved 
              Verified Support
              Feb 14, 2013
              Airtel Customer Care's response
              Namaste Mr. Rao,

              We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

              We assure you that we are committed to resolving the issue to your satisfaction.

              Regards
              Deepak Mohod
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                U
                utpal talukdar
                from Delhi, Delhi
                Feb 5, 2013
                Resolved
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                Address: Rewari, Haryana

                I was marketing in Sarojini Nagar Market on 03.02.2013 and my lava mobile GSM/WCDMA Smart phone model LAVA N400 IMEI_1:[protected] IMEI_2:[protected] with Airtel Sim Mobile No [protected] was stolen from my beg.Please close the mobile no give some way to close the phone.
                Oct 15, 2016
                Complaint marked as Resolved 
                Verified Support
                Feb 14, 2013
                Airtel Customer Care's response
                Namaste Mr. Talukdar,

                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                We assure you that we are committed to resolving the issue to your satisfaction.

                Regards
                Deepak Mohod
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

                AirTel — Mobile theft

                Dear Sir/Madam

                I am from Kokata, West Bengal. My mobile with a sim card of your company with number [protected] has been stolen from me on June 12th 2009, Friday. I would be really grateful if you can track my mobile and the thief by the number.

                Thanking You

                Subir Guhathakurata
                Lodge a FIR and contact your Provider.
                I have losst my mobile yesterday dt.15.02.2010 in my garden my cell no. is [protected] so plese block the sim card immidiatly and send me message about it.
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                  B
                  biswajit437
                  from Delhi, Delhi
                  Feb 4, 2013
                  Resolved
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                  Resolved

                  Address: South Delhi, Delhi

                  To
                  The Nodal Officer (Delhi-NCR)
                  Bharti Airtel Ltd.

                  Subject : Unauthorised Deduction of Balance by Bharti Airtel Ltd. from the account of Pre-paid Mobile No.[protected].

                  Dear Sir/Madam,

                  I am writing this mail on account of receipt of various unsolicited calls in the above said Mobile Phone despite the same being registered with Bharti Airtel Ltd. under DND Register as can be verified from the call details as available with Bharti Airtel Ltd.

                  Apart from the above the Officials of Bharti Airtel Ltd. have been making unauthorized deductions through these unsolicited calls.

                  Today one missed call was received in this Mobile connection from the scrupulous Moblie No.[protected]. On making a reverse call in this mobile No.[protected], a deduction of Rs.15/- has been effected by Bharti Airtel Ltd.

                  If it is presumed that such unsolicited call has been made with no involvement of Bharti Airtel Ltd., NO SUCH DEDUCTION COULD HAVE BEEN ARRANGED BY BHARTI AIRTEL LTD. on making of any call to this Mobile No.[protected].

                  The fact of such deduction proves that Bharti Airtel Ltd. is hand in glove in this process of making unsolicited calls and to thereby cheat the subscribers through such mechanism. It is also highly surprising that on making a call to this Moblie No.[protected] from MTNL Phone, the system is making a declaration that no connection with such number is existing and that the said Mobile No.[protected] is not valid.

                  In the past also such illegal activities of Bharti Airtel Ltd. was intimated to you for necessary action with the request to ensure that such activities are not perpetrated upon me in future. However, Bharti Airtel Ltd. is not desisting from its nefarious activities.

                  It is therefore again requested that the matter be investigated at your level immediately and necessary orders be passed to credit back the said amount of Rs.15/- illegally deducted by Bharti Airtel Ltd., failing which appropriate legal proceedings would be initiated in the matter as the cost and peril of Bharti Airtel Ltd.

                  Please further ensure that such illegal activities are not perpetrated upon me in future under any circumstances.

                  Biswajit Das
                  Advocate
                  D-75/1, Chattarpur Enclave,
                  New Delhi-110074
                  4.2.2013
                  Oct 16, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 10, 2013
                  Airtel Customer Care's response
                  Namaste Mr.Das,

                  We would like to inform you that your concern listed 04 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                  Regards
                  Rakesh Ranga
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

                  prepaid number — balance against complaint

                  i have one airtel prepaid [protected] last 5 years and now my balance dedact evry day 2or5 rupees per day i lounge my complaint many time for airtel customer care but any budy not give me a wright clearence i pleasure request for u pls solve my problem asap shyam.

                  Airtel Bharti Ltd — unauthorised deduction of charges without providing services

                  I had tried to download application software " sms guard" on 21.09.08 for my nokia mobile N82 through AirtellLIVE service of Airtell . During the process of downloading a meassage appeared that this software is not compatible to your mobile then I closed the airtell live service . To my suroprise just after a moment I received a sms to my mobile regarding deduction of charges Rs 99.00 from my prepaid account.
                  Then I tcontacted at 121 and 198 service of air tell but only recorded msgs received regarding different type of services and every time Phone disconnected after hearing recorded msgs . the phone could not be connected to customer care officer of airtell so that I can request for refund Of Rs 99.00 .
                  The web site of airtell also doesnt have any sercvice to receive such type of complaint .

                  In such a situation to whome I should contact.

                  Anil khandelwal
                  Bhoapl ( MP)
                  mobile +91- [protected]

                  Airtel — Unauthorised deduction from my airtel phone connection

                  Dear Sir,
                  I have a airtel connection of cell phone no. [protected]. Since last 2 months a web site namely "dada sub 10" is deducting Rs. 10/- per day from my airtel connection. Several times we complained but still have deducting Rs. 10/- every day which is totaly un-authorised and illegal. This will be treated a last complain from our side. After this complaints, I will be move to Indian Consumer Forum.
                  Kindly treat it most urgent and stop the unauthorised deduction and also ensure the refunding of all deducted amount within 24 hours.

                  Regards
                  Ravi Shankar Singh
                  M. No. - [protected]
                  Patna
                  Since last two months i have been receiving a message on my airtel postpaid no([protected]) saying that "thank you for using india_pack subscription.you have been charged Rs.10 "whereas i never used any such subscription.I am very annoyed with this as money is being deducted forcefully without my knowledge.Please do the needful to stop this forceful deduction of my money at the earliest otherwise I will be forced to file a complaint with the consumer forum for the same.

                  AirTel — unauthorised deduction of Rs. 15/- on every week

                  unauthorise deduction of rs. 15/- (fifteen only) from my balance on mobile no. [protected] ( p k sahoo) in every weeks in the name o[censored]sing fusion lounge & java games subscription charges. I want to stop such subscription.

                  Airtel — unreasonable deduction of available balance on prepaid mobile

                  Hi,

                  There was a balance of Rs 150 on my prepaid mobile # [protected] on 16/08/09 and next morning it was left with just Re.1 on it. There was no call made from this number during that duration , also the customer service wasnt reachable as there was no option on their voice machine to contact any representative. I want this complaint to be attended as soon as possible.
                  Regards.

                  Akash Kumar
                  they are doing the same thing with my number for the last two months

                  Airtel — Unauthorised deduction of payment

                  Respected SIr,
                  I am a prepaid customer with Mob No. [protected]. I have been charged on daily basis for renewal of FHM Model service since 20 Oct 09 (approx.). I have made complaints my time to Jaipur customer care but still deduction continues. So kindly do the needful so that I can continue to enjoy your service.

                  Thank You.

                  Airtel Prepaid — unauthorised account balance deduction

                  I got a message like these :
                  "Thanks for downloading Hungama Content Game from Airtel. You have been charged Rs 99. Filmy Buzz and Pics *321*69#"

                  i didn't even open access airtel live and customer care employee said i have downloaded the above by following some link which i did not do and he said i will not get any refund. I would want the concerned authorities to give my amount back or this shows open cheating by deducting balance without any authorization.
                  I want my mobile No. [protected] Cdr. from 1 January to Till Date

                  Airtel prepaid mobile — UNAUTHORISED DEDUCTION OF BALANCE

                  TO WHOMSOEVER IT MAY CONCERN

                  THIS IS TO BRING TO YOUR KIND NOTICE THAT THERE HAS BEEN VERY UNPROFESSIONAL AND UNSOLICITED APPROACH IN RESOLVING MY COMPLAINT NOS. CBDAL[protected] LODGED ON[protected], COMPLAINT NO CBDMO[protected] LODGED ON[protected] AND COMPLAINT NO CBDOV[protected] LODGED ON[protected].

                  MY NUMBER IS [protected] REGISTERED UNDER THE NAME OF SHARANGDEV SINHA.

                  THE DETAILS OF MY COMPLAINT ARE:

                  ON THE EVENING OF 20TH SEPTEMBER 2010, I GOT A MESSAGE FROM AIRTEL TO GO TO HUNGAMA CONTENT FOR GAMES AND OTHER RECREATIONAL STUFF. THIS MESSAGE HAD NO DETAILS ABOUT THE CHARGES THE SUBSCRIBER NEEDS TO PAY FOR VISITING SUCH SITE AND IT LOOKED LIKE ANOTHER PROMOTIONAL OFFER BY AIRTEL.THEREAFTER AMOUNT OF 99 RS WAS DEDUCTED WHEN I VISITED THE SITE AND TO MY DISMAY, NOTHING WAS DOWNLOADED IN MY MOBILE. ON ENQUIRING WITH THE CUSTOMER CARE EXECUTIVES REPEATEDLY, THEY WERE CLUELESS AS TO WHETHER I HAD DOWNLOADED ANY CONTENT OR A GAME BECAUSE IN MY HANDSET, I HAD RECEIVED ABSOLUTELY NOTHING.
                  I WAS TOLD ON 22ND SEPTEMBER 2010 THAT SOMEBODY WOULD CALL FROM AIRTEL NOT LATER THAN 24TH SEPTEMBER 2010 TO CHECK THE CREDENTIALS OF MY UNAUTHORIZED DEDUCTION AND AS EXPECTED, NOBODY CALLED UP. SO, I HAD TO CALL 121 ON 25TH SEPTEMBER 2010 AND AFTER THE CUSTOMER CARE EXECUTIVE COULD NOT RESOLVE THE ISSUE, MY CALL WAS TRANSFERRED TO ONE MR. LAXMIKANT FROM AIRTEL WHO TOO WAS HELPLESS. I WAS TOLD BY HIM TO HOLD THE LINE FOR 30 SECONDS BUT THERE WAS NO RESPONSE FROM MR. LAXMIKANT FOR THE NEXT 15 MINUTES.

                  MAY I PLEASE REQUEST SOME PROFESSIONAL PEOPLE TO LOOK INTO THIS WHO ACTUALLY HAVE THE AUTHORITY TO TAKE DECISIONS ON BEHALF OF THE COMPANY AND RESOLVE THE ISSUE?

                  Bharti Airtel — Balance deducted from Prepaid account

                  Dear sir / Madam

                  I am a prepaid customer of Airtel Mobile, For Last five days my account is being deducted for Rs 5 on daily basis, and i am receiving the message

                  Quote
                  " Thanks for using gamesclub Subscription service from airtel. you have been charged Rs 5. Get latest games at Http://gclub.in/ea"
                  Unquote

                  for Your info i have not activated this service on my mobile.

                  Complaint for the same was lodged with customer care on 12 march 2011. and informed the customer care executive to stop all the services which ever are active on my number, but regret no action was taken from the service provider.
                  The customer care executive informed to send an Sms STOP to 121. the same was sent more than 5 times and the reply received was no services are active on your mobile

                  Also A sum of Rs 99 has been deducted from the account for downloading of bikinimodel_WP326 on 7 March 2011.


                  Again the same complaint was registered on 14 march 2011. but still no action was taken.
                  The Request reference Number Is CBDPA[protected].

                  Then on 15 March visited nearest retailer at Vasco for Help. The representative called the customer care and registered the complaint and was assured that all the services are disabled and no Balance will be deducted in future.

                  Again on 16 march 2011 a sum of Rs 5 is deducted from my Account for the same reason.

                  When visited local retailer with the problem, The concerned when called customer care for the reasons, the customer executive was rude and di not want to speak and disconnected the line.

                  Also these types of problems are encountered by the customers also, when we call the customer care, they keep our call on hold and never return back to attend the call, This is the manner in which the India's biggest service provider is providing its service to their customers???????????

                  Please look in the matter and revert.

                  Thanking You,

                  Best regards

                  Mansoor Dange
                  Mob No [protected]
                  Mail: [protected]@gmail.com

                  AirTel — Unauthorised deduction of amount from prepaid account balance

                  for the mobile no.[protected], an unauthorised amount of Rs 200 was deducted about a week back, Thisis a prepaid no. Upon calling the customer care no., multiple times, the matter is referred to the senior person who does not answer. When contacted by e-mail, there was no response either by the customer care address. This issue was then escalated to the Appellate Authority. There is also no response to the same. Please help,
                  Register a police complaint!

                  Airtel — Unauthorized Deduction without Calling

                  Sir,

                  It is to inform you that I recharged day days before an amounting to Rs. 50/-. This phone is used by my aged mother to receive call only and sometime mother give me miss call as because I am working in ONGC and have to visit/tour different places.

                  But regret to inform you that all of sudden without single call, the balance comes down to Rs. 9.40 as on today. I would request you to kindly send the call list so that I could find where mistake is done.
                  Your kind help in this regard is highly solicited.

                  With regards.

                  Tapan Kumar Dey
                  +91 [protected]

                  Bharti Airtel — Deduction of account balance

                  Dear sir/madam, this complaint is regarding wrongful deduction of my mobile account balance(mob no. [protected]) for Rs. 50/- on 11 Sep 11 by bharti airtel. I have been using airtel mobile connection for long and several times being charged for some amount for the services i have not used or requested for. This time some game has been activated on my no. without my consent or request and Rs. 50/- has been deducted for the same. When I contacted the coustmer care for tje same, Mr. Ajit Singh who attended my complain told me that the game has been activated by me and the amount cannot be refunded. I have forwarded a request to stop the service on my no. Sir, this is totally a helpless situation for a mobile user when the service provider deducts the balance on the name of. Activation of some or the other service and the customer has t io bear the loss. This is a fraud on the part of service provider and harresment of the customer. I would like to request you to kindly look into the matter and help me to get compensated for the harresment. Thanking you, yours faithfully Arun Pandey..

                  AirTel — UNAUTHORISED DEDUCTION OF BALANCE FROM AIRTEL PREPAID

                  today to my surprise I see my prepaid balance (my no. [protected]) getting deducted by rs 10 without getting any mssg through sms or any other mode. This is something which is been happening for last 2 months that suddenly my balance gets deducted by some amount without knowing which service have been activated illegally. I HAVE NEVER EVER APPLIED FOR ANY AIRTEL SERVICES EIITHER BY SENDING SMS OR CALLING ANY NUMBER. By calling airtel helpline, I was told that there's crap services as below

                  1. GYAN

                  2. Dialogue Bazzi

                  3. India Tweets Trend

                  got activated which caused series of deduction each day.

                  I'm SHOCKED...!!!

                  They registered by complain (no.[protected]by Geeta) & was told that I would be getting rs.10 reimbursement for yesterday's cut but not for one's before that as its against co.'s policy...well I dont see any such policy in airtel's official website. Is this the way airtel is making money profits when all other telecom co. making losses??

                  Could anybody please help me on this as this is not the first instance...I've seen one of my office colleague fighting with airtel helpline for this stupid GYAN service getting activated unknowingly. WHY THE HECK WOULD ANYBODY GO FOR THAT CRAP GYAN SERVICE WHEN THERE IS SO MUCH FREE GYAN ON WEB??

                  HELP..!!

                  Bharti Airtel mobile number — Deduction of illegal amount

                  Sir, Bharti airtel is a hopeless company, expertised in deducting illegal amount from the prepaid mobile number.[protected] pertaining to my wife's name is one of the victom since illegal ammount is being deducted everyday while the phone is not in use. Some Rs.400/- have been deducted in one year under useless valuable services.I have written to company also.Some amount had been returned back also. But the practice is still continuing. Hopeless System.

                  A.K.KHANNA

                  Bharti airtel Assam circle — unauthorized deduction

                  Hungama Club

                  I have air tel No. [protected] .Everyday Rs.5 is being deducted for HungamaClub Service.This is happening for last one month I cannot recharge my mobile due deduction. I had registered several complaints to airtel but the problem persist...

                  BHARATI AIRTEL — Unauthorized deductions

                  Kindly stop all subscription based services to my Pre-paid mobile No. [protected].
                  Stop your Jokes and Shers.
                  These services are started without my prior permission and deductions are unapproved.
                  ... Sanjay Sarwe

                  Prepaid Line — Account deduction

                  pls why am i deny of talking to the customer care agent from my phone? amount of 5naira was been deducted from my account each time i recharge and i don't know why they've been deducting it since.nobody to explain the meaning of the deduction to me can you ols explain pls. my number is[protected]
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                    S
                    subhashraop
                    from Mumbai, Maharashtra
                    Feb 4, 2013
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                    Address: Bangalore, Karnataka

                    Sir/Madam,
                    I had Airtel postpaid connection [protected]. During that time I had deposited Rs 6000/- with Airtel for international roaming connection. ( bill no 839 dated 30/6/07). On March 4th 2012 I converted post paid to prepaid connection. while converting the Airtel outlet at Vijaynagar told me that the deposit amount will be returned within 60 days.
                    Till now I have not received the amount. When I checked with at customer care, they ask me to contact later. This is happening for quite some time. This regard I had written mails to Airtel presence on Oct 21 2012 (nodalofficer.[protected]@airtel.in; [protected]@in.airtel.com) and later also. So far I have not received any response and money from Airtel.
                    Request your help in solving this issue.

                    Thank you
                    Subhash Rao
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                      R
                      RajGR
                      from Bengaluru, Karnataka
                      Feb 4, 2013
                      Resolved
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                      Resolved

                      Address: Gulbarga, Karnataka

                      Dear Sir,

                      here want to inform that my number is registered with some other name when i lost my mobile on 12/12/2012.Please provide me suggestion how it is possible to register some one number on diffrent user without any ID proof

                      My Lost number -[protected]

                      Regards
                      raju
                      Oct 21, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2013
                      Airtel Customer Care's response
                      Namaste Raju,

                      We would like to inform you that your concern listed 04 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                      Regards
                      Rakesh Ranga
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        K
                        ksrajan
                        from Bengaluru, Karnataka
                        Feb 4, 2013
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        Since the time I got the Airtel 4G LTE Wifi Connection (Number [protected]) couple of months ago, it has not worked one full day without interruption. The ZTE router disconnects at least 6 to 7 times in a day and I end up losing my work and have to re-start again. I have filed complaints with Airtel many times, the most recent complaint numbers being 48278832 logged on 21-Jan-2013 and 48499852 logged on 1st Feb 2013. Many technicians have come and gone, but the problem persists. Can Airtel depute some senior technician who understands the subject to come and trouble-shoot the issue and fix it once for all?

                        Regards,
                        K S Rajan
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          M
                          Manikanth Ayyalasomayajula
                          from Hyderabad, Telangana
                          Feb 4, 2013
                          Resolved
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                          Resolved

                          Address: East Delhi, Delhi

                          Dear Sir/Madam,

                          I have registered my mobile number [protected] for "Fully blocked category" DND service. I have registered on 22-Jan-2013 and received an SMS confirming the registration with reference number: W[protected].

                          Ideally it should stop by 31st Jan 2013. But, I am still getting 1 or 2 advertising calls everyday from Airtel through various numbers:[protected]
                          [protected]
                          [protected]
                          [protected]
                          [protected]

                          They are calling at 7 or 8 in the morning, I'm mostly on roaming, whenever I accidentally answer the call, they are charging me 1.50 every minute. Also, I cannot call customer care everytime as I am on roaming. They charge 1.50 per minute to talk to customer care and then disconnect the call halfway. This happened thrice after speaking to a customer care representative, they ask me to hold the line and then after a couple of minutes of some irritating music, the call gets disconnected. To reach to a customer care representative again and explain my problem, I have to wait for 5 minutes on call and Airtel is eating away all my balance money.

                          Please help me recover my losses and save me from this harassment.

                          Regards,
                          Manikanth.
                          Oct 16, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 09, 2013
                          Airtel Customer Care's response
                          Namaste Manikanth,

                          We would like to inform you that your concern listed 04 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                          Regards
                          Rakesh Ranga
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                            K
                            kalanidhik
                            from Noida, Uttar Pradesh
                            Feb 4, 2013
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu

                            Hi

                            This is kalanidhi. i changed my Network from vodafone to Airtel
                            . From 29-Jan-2013 night onwards no network from vodafone side
                            But still(o4-Feb-2012) now the Airtel network not activated in my mobile i dont know what
                            problem going on and i sent the mail to Airtel complaint mail
                            id([protected]@in.airtel.com) i attached the Image of Mail reply from Airtel .So i
                            am very disappointed. Many call will come to my mobile
                            officially and un officially so kindly fix this issue as soon as possible.i
                            dont have any contact number so kindly reply to the registered mail id .U can call me My office colleague Mr. rajaram =+91 [protected]

                            My Mobile No=[protected](No Network)
                            Order Number=94176096
                            Name=kalanidhi K
                            No Network from =29-Jan-2013
                            My Registered Mail Id [protected]@yahoo.co.in

                            Regards
                            Kalanidhi
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              L
                              layamol
                              from Mumbai, Maharashtra
                              Feb 4, 2013
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              I had taken a sim card of airtel of number [protected] two weeks ago. But that sim is not activated yet.
                              Oct 15, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 05, 2013
                              Airtel Customer Care's response
                              Namaste layamol,

                              This is to inform you that your concern listed on 04 feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                              Regards
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Verified Support
                              Feb 21, 2013
                              Airtel Customer Care's response
                              Namaste layamol,

                              This is to inform you that your concern listed 04 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

                              We assure you that we are committed to resolving the issue to your satisfaction.

                              Regards
                              Rakesh Ranga
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Verified Support
                              Feb 24, 2013
                              Airtel Customer Care's response
                              Namaste layamol,

                              We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                              We assure you that we are committed to resolving the issue to your satisfaction.

                              Regards
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                H
                                harryrasul
                                from Vasai-Virar, Maharashtra
                                Feb 3, 2013
                                Resolved
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                                Resolved

                                Address: Saharanpur, Uttar Pradesh

                                Hello, I have trying repeatedly to recharge my 3g prepaid plan online but am unsuccessful in doing so as it keeps giving me errors stating that " the recharge is unsuccessful due to technical reason". It is quite irritating and annoying as I don't have any problems with any of my other service providers. Please contact me at [protected]. The number I am trying to get the 3g pack recharged on is [protected].

                                Please get back to ASAP...as I have tried calling your help desk numerous times but they hanging up on me like they're least interested in helping...

                                Haroon Rasul
                                Oct 20, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 25, 2013
                                Airtel Customer Care's response
                                Namaste Harryrasul,

                                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                We assure you that we are committed to resolving the issue to your satisfaction.

                                Regards
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Same thing occured with me at 6:43 p.m on the evening of 17th July 2008.Only if some way we can challenge the company each time it creates such nonsense.

                                AirTel — Terrible Customer Service

                                I write to share the wonderful time that I’ve been having over the past 24 hrs, thanks to Airtel. At about 2 pm on 13th June 2008 my Mobile Office (GPRS) stopped working – after I’ve been using it for the last two years. Anyway – so I called up 121 (the custome care number) & spent about 3 hrs with them from 6 pm to 9 pm. I was told by various people that my “mobile office has not been activated”. When I told these same folks that I seem to have been using a service & paying for it for the last 2 years without activation – the standard answer was “I am sorry for the inconvenience”!! When I asked why my services were deactivated WITHOUT any request from my side – sure enough – no answer! In the meanwhile I got a sms which said & I quote – “As per your request your GPRS Rental – 499 plan has been stopped”. That of course came as a complete double whammy.

                                Anyway – I was promised by all the guys – including a couple of supervisors that I spoke to – that it will be activated in an hour. It hasn’t happened yet – and I am writing to you after 14 hrs of my last call. Today morning when I’m trying to call 121 I am being told by the IVR “Press 1 to unbar your Airtel Mobile” after which the call promptly gets disconnected.

                                I would strongly recommend - please stay away from Airtel!!!
                                Airtel is fraud company !!
                                I am sakshi lavangare, my no. is [protected].i am residing at nagpur.
                                using your services since last two years.

                                "I AM NOT SATISFIED WITH YOUR SERVICES" so wanted to discontinue my no.
                                i had contacted your both offices in nagpur, but your employees were not at all coprating, i had been visiting your office since last 4 month for dissconnection but, no one at your office pays heed .

                                I had contacted on your hotline no. on 7th augst and given request for the same, i was given the request no.[protected] and i was told within 4days my number will get disconnected,
                                But it's been one month and still my no. is suspended and not disconnected and i am given bill of Rs.400 where my all incoming, outgoings and sms also are blocked.
                                to last option i have desided to to give complaint on your website,

                                It is a mental harresment that i have been suffring since last 4 month.i am expecting cooperation regarding this,

                                IT'S MY REQUEST TO YOU TO DISSCONNECT MY NO.
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                                  V
                                  venkataprasad
                                  from Chennai, Tamil Nadu
                                  Feb 3, 2013
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Hi,

                                  I did online recharge on 22nd jan 2013 for 449,
                                  but i got a message saying "your recharge request could not be processed..
                                  but the amount is deducted..

                                  I need the amount back asap.

                                  please do the needful
                                  Oct 29, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 10, 2013
                                  Airtel Customer Care's response
                                  Namaste(venkataprasad),

                                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                  We assure you that we are committed to resolving the issue to your satisfaction.

                                  Regards
                                  Deepak Mohod
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    O
                                    onlythesunny
                                    from Gurgaon, Haryana
                                    Feb 2, 2013
                                    Resolved
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                                    Resolved

                                    Address: North East Delhi, Delhi

                                    Dear Sir/mam,

                                    I am a Airtel user of past 5 years its services best than other networks but last 1 month i am facing lots of difficulty i Cant able to connect to customer care no 121 or 198 . My IVR is blocked i complaint many times there is no proper response. Airtel agents arr not having helping tendency to customers I need my IVR get released very soon otherwise i will make this issue to consumer court.

                                    Thanks and Regards
                                    Pradeep Kumar
                                    [protected]
                                    Nov 3, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 07, 2013
                                    Airtel Customer Care's response
                                    Namaste Mr.Kumar,

                                    We would like to inform you that your concern listed 02 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                    Regards
                                    Rakesh Ranga
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

                                    Airtel — No help on ivrs

                                    Sir i am a regular user of airtel in orissa circle since long. Some days ago when i tried to talk for a complaint on 121 the ivrs went on providing me all the options except to forward it to the call centre executive. I have tried more than 200 times but i cant get a way. Pl help

                                    Airtel Broadband — customer care executive misleading.

                                    my airtel broadband[protected] bill was around 2000 and i got a call from a consultant on behalf of airtel that you have to just pay Rs 1450 and your rest of ammount will be waived off..but till now i have'nt got any waiver..and whenever i call customer care they say that you have to pay your outstanding amount. This clearly mean that they(the executives) are misleading the customers so as to acheive their own targets.

                                    bharti airtel communications — deduction of balance without notice and then delaying in services

                                    i am an airtel user for last 3-4 years, few days back hello tunes pack had been activated on my no without my consent and 15 rupees has been deducted from my account. i lodged a complaint regarding this on 198 and they replied me that they will return back my balance in 48 hrs but i din't happened. this is happening for the second time with me and this time i will switch my no to idea and lodge a complaint in consumer court.

                                    AirTel — Customer care call is blocked

                                    Respected sir,
                                    My mobile number is [protected]. my customes care call blocked. so thats why i am unable to solve my queries......
                                    i too sufers the same problem.
                                    I do not know why is company so partial, or this is some sort of harrasmaent given to the airtel users.
                                    Mine card is a retailer card.
                                    My SMS is expensive, roaming is expensive. Kai baar tau lagta hein Airtel bahut bada ehesaan ker reha hein CALLS allow ker k.
                                    i too sufering with same problem i used my no[protected] since 15 years, simply they blocked my number, they are telling that you have not recharged from 45 days onwards, with out giving any intimation they terminated my running no.[protected].How worrest is this airtel, when i calld to airtel custmer care ofiice there is no response they are telling it is termenated.Finally i knew that this airtel is big froad company, we cant do anything, simpley tell to your friends, neighbours and others how this airtel is cheeting us by termenating our no's.


                                    ch.srinivasarao
                                    [protected]@gmail.com

                                    Airtel — Misleading Customer Care Service and Delay in connection transfer without notice

                                    I was about to shift to my new home on August 14th, 2011 and hence I raised a transfer request of my airtel internet broadband connection and telephone landline service on August 8th. At the time of request they told me that it would take "MAX" 10 days for the transfer to be done (i.e. by August 18th, it should be done) and you'll be charged additional 300 bucks for that. I was ok with it, but just to know the status I called these guys on August 12th and asked them if they could come and do the transfer on Saturday (August 13th) itself as I was shifting in the same locality and also my new home already had an airtel connection that just needed activation. The customer care guy in his sweet honey coated voice agreed and said that it will be done on the weekend. I waited and waited for whole weekend - no one came.

                                    I again called them on Tuesday - August 16th for the connection - they said the same thing, "It will be done by end of the day". I told them clearly that I need the internet connection as I’ve taken “work from home” option and I can’t work till they get me the connection. They “Updated” it in their “Database” and said that they’ve put it on “High priority” and “Urgent” and everything will be done “ASAP”. Nothing happened and so another day passed and nothing happened.

                                    The most annoying thing of calling customer care center is that there is no direct way to talk to the customer care representative. Here is the whole process which I feel you note it down in case you really want to talk to the person for "HELP". It might save your time, energy, money and some frustration.

                                    Press 1 for English
                                    Press 1 for airtel broadband connection subscriber
                                    Press 1 to enter the telephone number
                                    Press the number
                                    Press 1 to confirm
                                    Press 5 for other queries
                                    Press 9 for talking to customer care executive.

                                    The days passed and passed and I kept on calling them daily twice and thrice, following the above mentioned idiotic process. Every day the customer care people would tell me the same thing - "We have updated the status, we have put it as high priority and it will be done by end of the day". Till now I've not seen their end of the day, and it is already August 23rd today.

                                    Another annoying thing I experienced while talking to customer care people is that, I got my mobile number changed in their database some months ago but I seriously don't know what kind of temporary databases they are following that they still refer to my old number. Heights of frustration happened to me when despite calling them everyday thrice from my number and getting it updated daily, I'd end up listening to the same old number from them, the very next day.

                                    I am really pissed off with such poor services that had happened with Airtel in past 8 days. If this is the way they solve their “High Priority” issues and complains then I don’t even want to know what they do to other complains and requests.

                                    Now after much emails and calling they have given the following reply:

                                    "Thank you for writing to airtel and the opportunity to assist you.

                                    We regret to inform you that we are unable to process your request for shifting the connection due to some technical constraint in the area.

                                    Further, we would like to inform you that there is no outstanding amount in your account and the next bill generation date for your account is[protected].

                                    We hope that we have been able to assist you suitably.

                                    Please do write in for any further assistance."

                                    This is ridiculous. When I raised the request on August 8th, why didn't they tell me about the issue that time? I'd already spent around 300 bucks calling your customer care center for support and everyday they just made a fool of me. Are they going to compensate for that?
                                    And how are they going to compensate for the internet online business losses that I've made because of their poor service?
                                    I don't want to pay any money for this month internet at all. And I will not pay any additional 300 rs shifting charges since these guys gave so much inconvenience to me regarding the transfer request. They shouldn't have committed to me for August 18th if you couldn't do that. Shame on them seriously!!!!
                                    Dear Sir/mam,

                                    I am a Airtel user, its services best than other networks but last 1 month i am facing lots of difficulty i Cant able to connect to customer care no 121 or 198 . My IVR is blocked i complaint many times there is no proper response. Airtel agents arr not having helping tendency to customers I need my IVR get released very soon otherwise i will make this issue to consumer court.
                                    regards
                                    chetan chauhan
                                    [protected]
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                                      A
                                      Awakened_customer
                                      from Mumbai, Maharashtra
                                      Feb 2, 2013
                                      Resolved
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                                      Resolved

                                      Address: Punjab

                                      My number is [protected]. I registered for dnd about a month ago. But i receive telemarkering calls on the number daily especially from the number [protected] and some other numbers too. This is a real nuissance. Isn't airtel following trai guidelines? Why isn't any action being taken?
                                      Oct 25, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 21, 2013
                                      Airtel Customer Care's response
                                      Namaste(Awakened_customer),

                                      We would like to inform you that your concern listed 02 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                      Regards
                                      Rakesh Ranga
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

                                      AirTel — complaint of telemarketing

                                      I have registered my mobile nos as DND and then to I am getting calls from the telecaller . In spite of several complaint to the mobile service provider i.e, airtel things are really not working. the customer care executive says we will refresh, and bla , bla .after some days the marketing calls get started I have been irritated by this futile efforts from the airtel . this issue has been for more than two years . I have written complaint against the unsolicited SMS also then to didnt worked . this people know to talk sweet to calm customer . I really pissed off and after lodging complaint number of time so I using this forum to resolve this issue. I am
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                                        A
                                        amitgts
                                        from Sambalpur, Odisha
                                        Feb 2, 2013
                                        Resolved
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                                        Resolved

                                        Address: Jharkhand

                                        I Have Perchece Rs.10 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .
                                        [protected]@gmail.com
                                        My Mobile Number And Recharge Card Details

                                        Mobile Number: [protected]

                                        Serial No. Of Recharge Card:[protected]
                                        my airtel no. is .... [protected]
                                        Secret Pin: 4067xxxxxxxx
                                        Oct 15, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 09, 2013
                                        Airtel Customer Care's response
                                        Namaste Amit,

                                        We would like to inform you that your concern listed 02 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

                                        Regards
                                        Rakesh Ranga
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                        98 rupees deduction in my main balance without any raeson . My airtel no. Is [protected]. It's very bad.
                                        I Have Perchece Rs.10 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number narendra.[protected]@gmail.com
                                        My Mobile Number And Recharge Card Details
                                        seriel no [protected]
                                        mobil no [protected]
                                        email narendra.[protected]@gmail.com
                                        sir I'm a customer of airtel and I've damaged the recharge card while accessing the 16 digit pin so I hereby ask if there's any chance of getting the pin back using the serial no.
                                        serial no.-[protected]
                                        mail id -deepakkv.[protected]@gmail.com
                                        Sir, I Have Purchase Rs.50 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .
                                        [protected]@gmail.com
                                        My Mobile Number And Recharge Card Details

                                        Mobile Number: [protected]

                                        Serial No. Of Recharge Card:[protected]
                                        I bought airtel smartpack RC 29 And the recharge pin is damaged because of rain Serial no. [protected]
                                        Pls help me to worth my money
                                        Name : Abhishek
                                        Mobile no. : [protected]
                                        My card pin number is damaged. ..my card has serial number is[protected]...4n number is[protected]. ..email Id is nayana.[protected]@yahoo.com. ..pls how can recharge it?
                                        I brought Top-Up voucher Rs30/- And the recharge pin is damaged while scratching serial number is[protected] and recharge pin is ****[protected] kindly recharge my airtel number ([protected])
                                        Thanking you,
                                        Yours faithfully,
                                        Karthik.
                                        I brought Top-Up voucher Rs20/- And the recharge pin is damaged while scratching serial number is[protected] kindly recharge my airtel number ([protected]). My email id [protected]@gmail.com
                                        [protected]
                                        mayuri
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