Airtel Complaints & Reviews

Airtel Mobile — talk time reduces

i had activate nop on 23-06-08 . at that time my balance was rs.443.81/-.after sometime i got conformation message. and rs.5/-was deducted as a nop charge. after that i started browsing internet through my mobile.
after two hours my balance reduces upt0 rs.141.81/-. i didnot download anything. please tell me why my balance reduced by rs.302/-.
my mobile no. is [protected].

Airtel Prepaid — they are always reducing my balance

Dear Sir. I am ujagar singh khanuja the AIRTEL company has always reducing my balance.

Airtel Prepaid — reduction of balance

my mobile no. [protected] Name Mahesh Shinde from few days a service message of deduction in balace of 30 paise without any call/message My plan for calling is 50 paise/min I have complained many time to customer care but there is no responce so kindly solve my problem.

sir please send me my last three months call and msage details of my airtel no [protected] in my e mail ie [protected]@gmail.com

Dear Sir. I am vijaykumar the AIRTEL company has always reducing my balance
my mobile no is [protected].my balance reducing on this date 06/07/2010.so please solving my problem.

Airtel — continuous balance reduction

"mobiscope video for webcams" service is automatically activated by airtel on airtel sim. which continously reduces balance from my main balance when they want to reduce.when i am callling to customer care of airtel they did not gave me sufficient reply about this service and they are not unsubscribe this service from my sim no. they only send me from one number ([protected]) to other number(12118) and(198).
please help me consumer forum. please deactivate this service

Airtel, Prepaid service — Reduction of balance

Sir,

I'm Shubhankar Guha. My mobile number is [protected]. Last two and halfe years i am useing this connection. But unfortunetly i am very sorry to say that I am faceing so many problem about this connection like wise:-

1) Automatically different kind of services are activated and reduceing my balance.

2) I am recharging to get sms service but I am not geting that service. Whenever i am doing sms then you people are debiting from my main account balance which is not to be happen.

3) whenever i need the service i cant get that service.

4) Your customer care executives behaviour are bad and do not give proper information.

So, if you kindly solved my problem as soon as possible then i will be thankful to you otherwise i have to leave this connection.

Thanking You

Shubhankar Guha

AirTel — account balance reduction

they are deducting my account balance on their own without my knowledge....by starting any service own their own....i had a talk regarding this to a call center rep. but they are not giving any solution ...even they are providing wrong telephone numbers for contacting their rep in the city.

(my number) -----[protected]

they have deducted more than Rs. 80.(from 27/02.2011 to 09.03.2011)

they are doing wrong

AirTel — reduction of balance continuously

29/4/2011

sir,
I have been charged about Rs.250 in one month without any use of any scheme of airtel.
And I have complained many times on customer care service but I cant find any kind of response from them. therefore I want to file a case in consumer court for the sake of justice for a consumer.
My mobile no. :[protected].
I hope Sir you will help me.

Yours sincerely,
Abhishek Verma

his complaint is vallid. now a days such types of problems are arising on very large scale. but lack of awareness, sortage of time peoples do not take any action against it.

Airtel — Regarding account balance reduction

My name is Jeetendra Magraiya.In last few months Airtel deduct my main account balance by automatically activate various value added services on my Mobile number [protected].When I complaint regarding balance deduction to Airtel customer care centre then first of all there way of talking is very bad, and they block my number for 24 hours because i was tried so many times to customer care in a day then next day i was again call customer care then CC officer said that you use the airtel live service that why Airtel Frenzo service is activated but i said i never use airtel live service on my mobile because i have broadband connection then he said i noted your problem can be solved in near future. After that day my account balance is continuous deducted by Rs. 5 or Rs 10 from airtel that resulted my account balance to -29.28. When i again contact with CC officer then he gave me Request Reference number COVWC[protected]. but my problem is not solved till the present day
please do something, i am really depressed due to such unwanted deduction of money from Airtel for that service i am never used.

not satisfactory, , , , , problem not solved yet

yet balance reduction is stopped but what about that money which you people deducted for that service which i never activate and used from my side, resulting my main account balance from positive in negative figure.
so please sir it's my humble request to you. please refund my money that you people unnecessarily deducted.

sir you airtel people are such a dumb, you don't understand the inconvenience faced by the customer.
really today i hate airtel and from now i suggest to each and every person whom i know don't get airtel sim. these people are indulge in fraud activities they deduct your main balance unnecessary, use other service provider but not Airtel

Airtel Mobile — Balance Reduction

Air Tel is eating my hard earned money.
on 1st August 2011, my balance was deducted Rs.5 as some SMS service was activated (Love Pack) by AirTel without my permission. After calling 3 to 4 times I got the balance Rs.5.
on 4th August 2011, again my balance is deducted Rs.3 + Rs.3 (total Rs.6) by saying "Last SMS Cost Rs.3" two times. where as I don't even send the messages from the last one month to any budy.
What is going on with AirTel I don't know. I got fed-up by having AirTel connection.
Please resolve all the problems and return my balance Rs.6 immediately.

and I am getting daily 3 to 5 calls from AirTel regarding hello tune and other service adds. and from Insurance company for their adds. I don't want to get any calls from them.

and same way I am getting more than 20 SMS a day regarding adds and promotional activities of their own.
Please help me for not to get the Calls & SMS like these.
Thanks
I am Ibraheem
Cell No:[protected]

Please resolve all the problems today.

Rs 10 is cut from my airtel no everyday and no one attends my call when i call to 121...[protected]

AirTel — cut of money

sir i ajay mishra frm gwalior i have airtel sim to 2003 sir yesterday compney cut of my belence due to saheli service but i not request that service but compny is compney and there call center are not give proper responce thay shut down his sistem plz reply me

yes i agree this complent company cut belence and costers to tell lie call center man not give proper responce compny man see that complent and return money also

AirTel — cutting of money

respected ......
actually we have loss of 2rps per day we are not able to understand the reason so pls hoping you will carry this complaint and responce us as soon as possible
thanking you

AirTel — cutting money

Dear sir,

This is for your information ,although this is happening very often with me,my mobile balance getting deducting anytime when you asking them why you cutting this they are saying your mobile activeted with some kind of dialogue few days back some redio before that i can't remember the name .....why you all are doing this this is not a great business you just cutting money without any valid reason.

so many time you deduct the money,when we ask to give back you said you can't.

Kindly do something about it.My mobile no is [protected].

Tanmoy chatterjee

Dear Mr.Rakesh,

Thank you very much for your kind reply.I will wait for your call.

Regards
Tanmoy chatterjee

Dear Sir;

This again Tanmoy chatterjee here my mbl no is [protected]. This is for your information that they had cut my money again for some game which i don't know what the hell is happening in air tel i don't know can you rectify faster ...

Regards

Tanmoy chatterjee

i activated daily bonus message offer for rs.5 on one day but they deducted money from my account everyday.they renewed it on their own. now also they are deducting rs.2 from my account daily

AirTel — about portability

i have three airtel prepaid connection.from which i want to port [protected], [protected], in other companies. for this i get unique port no. & contact to vodaphone & reliance respectively. after contacting with these companies the airtel refuse the request due to port request within new connect.but this was a wrong information given by airtel, . after this they have blocked 121 & 198 services of my mobile, so that i am unable to contact airtel. the company did not want to porting the number on any way. pls. give me solution

Airtel — mobile portability

i am having problems with portability of converting my airtel to idea since one month having sent 2 msgs to change network....i want u to into the same kindly.my unique porting id is AZ721334..airtel is not allowing to change network. my mobile number is [protected]

Airtel Postpaid SIMcard — poor network coverage of airtel

i am using airtel postpaid simcard for last 6 year.but for last 3 month i am facing a poor airtel network coverage.and also inspite of so much complain nobody givng a responce to me yet.even their head boss name MR KEYUR also not able to responce the probllem and also airtel customour care execitative are not able to listen any thing and also not able to resolutation. inspite of giving a so many complain.so requesting to you if you can understand the problem so please please please please solve problem.and rply to me as early as possible.hope you can more knowledgable person to understand.waiting for your reply.

I am using airtel simcard for last 4 year.but for last 5month i am facing a poor airtel network coverage.and also in spite of so much complain nobody givng a response to me yet. and also airtel customer care execitative are not able to listen any thing and also not able to resolution. in-spite of giving a so many complain.so requesting to you if you can understand the problem so please solve problem.and rply to me as early as possible.hope you can more knowledgeable person to understand.waiting for your reply.

SureshKumar S
Chengalpat
Tamilnadu

AirTel — unwanted phone calls

sir,
I am receiving calls and messages from the above mentioned number.Please give me the address of this number.

Airtel — Receiving Spam Calls

my Airtel number getting the spam calls which are disturbing at any time 41027600,7100,7000,7400, 40385850 my compaint ID with Service Request Reference Number 33520477 on 12/08/10. please check & help on it

AirTel — unwanted contact

a person with number [protected] has added me as a contact at way2sms.com ..please block his /her messages to my number i.e [protected]

Check the number with truecaler.in or make a fool by saying am interested lets meet and bang tht person or check from local pco

AirTel — Digital TV installation

I have booked digital tv on 3rd Jun, 2010(customer ID [protected]). I have received installation confirmation for 5th Jun through SMS. When nobody turned up, I have given complaint vide Complaint no 2970076 dated 5/6/10. Every time we call help line, they promised that installation will be done in next 4 hours, wait for the day. There after writing to nodal officer, I received e-mail confirming installation on 11th Jun,10. But now they differed it to another week. Regret to inform that installation is still pending, there is no commitment to the promise.

After making payments in advance, following up so much loosing time, money, energy , there is only endless wait. Please do needful to get urgent installation.

AIRTEL DIGITAL TV — not yet installed

i have booked airtel digital tv on 5th nov by online they told that they will install on 6th but till now it is not installed..

Airtel DTH — Airtel digital not yet installed

I had bought a Airtel DTH on 01/11/10 and it has not yet been installed. I tried to call the customer care for help and till date they are not in a position to fix my problem. The dealer from whom I purchased the connection is not ready to help and has threatened not to come againto his shop. I have now taken connction from other service provider and I want my money back cam anyone tell me the procedure to get a refund

Airtel dth is really a poor service provider as i experienced.

Airtel DTH — Installation not yet done

My Customer ID is [protected], booked an airtel digital TV on 7th Oct-11by paying an amount of
Rs.1690 and later received a message on the same day mentioning the installation will be done on 8th Oct-11, around 3 PM IST.

But there were no communication from their side and later I made several calls to the customer care; but the response was very poor and no body don't have enough idea of when the connection will be provided
and they were telling the same answer like - "will communicate to the backend team".

NOT YET THE INSTALLATION DONE.

Iam not sure why the Airtel has kept it's customer service.

The connection has been installed successfully on 26.01.2013;
Service is good
It has Good picture quality and excellent sound quality
They said reason for installation get delayed is address finding..

Thanks for installed airtel digital tv

AirTel — Regarding service provided by them

I am the customer of the prepaid airtel from more than two years. Firstly I
got very sincere service from it but around 6-7 months past it become
very dull. There are more call drops in the service and most of the
time I talk with the customer care service but they are not given me
the satisfying answer. And one of executive Mr. Pramode is just
talking so rudely and disconnecting my call. And after than he never
picks my call. Most of the time there executive is just kept on the
hold and disconnecting after some time. i have facing lots of problem
with there call dropping and when i talk regarding that they are
replying the problem is of your handset but even after changing the
handset it is not solving and they are not clearing it sometime
thought that to through the sim but now it won't possible because now
my number is spreading allover and it will creating lots of problem
but airtel don't concerned about that they have to make and spreading
business by getting new customer they don't have to take care of
existing one ...
I am not only one person who have this same problem there are lots of
person who facing the same problem... I am very much frusteted withs the network service sometimes...

hi i want to deactivate my cid_b4p services i dont know how it got activated and i am not using these services then too my Rs.7 gets deducted every week.I have launched complaints about 7 to 8 times but then too no action is taken.Kindly deactivate these services for my number.My cell no. is [protected]

Airtel — DTH-Wrong setup box

Hi ,
recently i bought a sony bravio (KLV-32CX420) television with free airtel digital TV [HD] connection with 3 months of subscription. When I asked them for a airtel DVR (recorder),they have advised me to recharge my account for 2,000 rs which i have done. Next day i called up the customer care to setup a date for installation, which they have agreed on May 17 2011 along with HD DVR. But the guy just gave us normal HD setup box instead of HD DVR. Regarding this mistake i have called up customer care 12150 numerous times, but each time they tell me that back end team will call me back which does not happen. please look into it.
Here are my details:-
Customer id:- [protected]
Name:- Rajesh Dandu.

thanks,
rajesh.

Airtel GSM — quality is third class

1) Frequent call drop
2) Range goes when i move to another room of my house
3) Voice cut frequenlty third class quality
4) No Action 3 months after complain


Umesh INamke
Aundh, Pune
[protected]
[protected]@gmail.com

I want to install a tower in my land <66 shekhware.unnao.up>near by sun de sun college..1000sq.ft email...vimal.[protected]@gmail.com...mob.[protected]

My mobili no [protected]

AirTel — Unnecessary Balance Deduction-No Refund as of now

Yesterday[Nov 19th] my balance of Rs 52 was completedly deducted for the usage if Airtel LIVE when my phone was in locked mode and when i had not even touched my phone during thst period of time . I DID NOT use Airtel live but my balance has got deducted. I called the Customer Care immediately to address the issue at 10:50 PM, but they have failed to take any action on it. I have again spoken to Customer Care-Shiva Kumar and he refuses to refund the amount or take any action on the issue.
I have been using Airtel for nearly 7 years and BSNL, Tata Docomo etc also, never faced these kind of issues with other providers. I dont see the necessity to cheat customers like us and deduct money in an unfair manner like this. The quality of Airtel network is becoming very low and cheap these days.

Airtel — AIRTEL'S EXTREMELY POOR CUSTOMER SERVICE

This is to put on record my utter disappointment with the service of Airtel broadband customer care team. From the facts stated below, you will understand that the customer executives have been continuously lying and deceiving me:



I have been a user of the landline number[protected] and broadband since August 2004 and I hold an excellent record for prompt payment of my bills. In December 2008 I had to leave the country for a few months on work and I had requested for cancellation of the aforesaid line.



I returned India on May 30, 2009 and I immediately placed a request for re-activation/reconnection of the aforesaid line by calling the customer care number 4444121 and my request for re-activation of the line 4214 2887 was taken by Mr. Harish and given a reference number 20373010 on May 30, 2009. I was informed by him that the line will be restored before 11:30 am on June 8, 2009. He assured me that the date given is the maximum time they would take to restore the line but they would be restoring the line much before that.



However, no one visited my residence or even made any call regarding the restoration of the line and nothing was done by June 8, 2009. Therefore, I made a call to the customer care number on June 9, 2009 and complained to Ms. Bharathi, who apologized for the delay and took a fresh complaint and gave a new reference number 20703734 and promised me that the line would be restored maximum by June 11, 2009. I called the customer care on June 10, 2009 and spoke to Mr. Sampath just to reconfirm that they had all my contact details and that they would restore the line at least the next day. He confirmed that the line will be restored the next day and I believed him.



However, the line was not restored by June 11, 2009 as promised and I felt completely cheated. By evening I received a call from Mr. Basha from the customer care department apologizing for the delay and he transferred the call to Mr. Jeshan in the back end office, who promised me that the line would be restored by Saturday June 13, 2009. On June 11, 2009 an executive from Airtel visited my residence but instead of restoring the line he took my signatures on a subscriber enrollment form and promised me that the line would be restored the following day or latest by Monday June 15, 2009. However, once again I was deceived and lied to because the line was not restored as promised.



I called the customer care line on June 15, 2009 and complained to Mr. Srikanth, who transferred the call to Ms. Genova, who apologized to me for the delay and took a fresh request 26548865 and assured me that the line would be restored within 4 hours. But once again it proved to be a lie. Nothing happened in the next 4 hours and I called the customer care number again and this time I spoke to Mr. Daniel, who after consulting his superior Mr. Blessing, assured me that the line would be restored within next 24 hours.



After 24 hours, when the line was still not restored, I called the customer care number and spoke to Mr. Maniraj and thereafter to Mr. Srirangam who apologized, and took a fresh request 20801778 and promised me that the line will be restored as soon as possible. I once again called on June 17, 2009 and complained to Mr. Robert about how irritated and cheated I felt by the action of the Airtel executives.



Today i.e. June 18, 2009 I called customer care again and spoke to Ms. Aysha, who said my request has been closed without giving any reasons.



I am utterly shocked, disappointed, cheated and extremely irritated by Airtel’s service. I used to have great trust in the brand Airtel especially because I’ve been a user of their services for 4 years. But all that has been shattered now. Now according to me Airtel’s service has the lousiest service. I am going to dissuade people from choosing Airtel, which had become worse than the public sector service providers.

AirTel — bad customer support

I just want the Airtel higher ups to know that inspite of me calling several times on one issue, the problem is still not fixed. And everytime the CSR's try explaining me that its a problem from my end..
there i a STD number from Gorakhpur(vodafone) which i am nt able to call from my airtel number.. in the mean time i am able to call the same number using aircel, vodafone & idea connections.
I have contacted the Airtel customer support number of times but still the problem is not fixed.. i just want to know whether you people can fix it or u r not technologically equipped to get it fixed.

I[censored] say that u dont know how to get it fixed i have no problem but please dont give all the Gyan to me and try to fool me because o[censored]r incompetence. Thanks

AirTel — Bad-customer service

Hi,

Today I was trying to make online payment for my Airtel Fixedline while talking to the Airtel Customer Service rep who was helping. After I submitted my debit card infoemation there was an error so the rep transferred my call to the technical dept. for help however they kept me on hold for 10 mins and hung up. So i claled up the technicla dept. directly and they were helping me to make the payment online and again the same error occured once i submitted all the info of my Debit card so the technical dept. again kept me on hold and hung p after 5-6 mins. So the 3rd time I login to the airtel website and tried to make the payment and it was successful. After sometime when I checked my citibank account all the three transaction were successful. SO I called the complaint number for Airtel however they told me that they will not refund the 2 unathorized transaction and will adjust it for the furtute usage of the service and also denied to trnsfer the call to any supervisor.
Never expected such a bad service from Airtel.
Everytime you called them they will disconnect the call and it takes a long time to get conncted to them.

Please help.

Desired Settlement: Want the refund for the 2 unauthorized transaction...

Name: Sino
Phone number: [protected]

I have received a call from Airtel however the reprsentative did not give me any resolution . She just asked me if i have filed any consumer complaint for m, y mobile number and I said that it was not for my Mobile number but for my Airtel Fixedline.

My Airtel Fixedline numer is: [protected]

I have not received my refund for my 2 unauthorized charged.
I have also contacted citibank and they said that Airtel needs to refund me as the transaction was made from Airtel website.