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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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C
ch_as45
Oct 29, 2012
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Address: Bangalore, Karnataka

Hi,

I have raised a request for my airtel broadband connection in the month of may. They hav cancelled in july. i have asked for the full and final settlement and paid in the month of july. In august they have again generated a bill and sent to me. They are causing inconvenience to me by calling on every alternative days. I have mailed the concerned teams many times. Inspite of this there is no update in there system?
Now they are saying that they will issue legal notice.

Please let me know what can i do in this case?
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    M
    mailtome.pankaj
    from Gurgaon, Haryana
    Oct 29, 2012
    Resolved
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    Resolved

    I received an SMS from (ADSFALRT: Dear Subscriber, now enjoy unlimited downloads in next 24 hours from the link http://180.151.100.230/sl/avpack?catid=584), but i have not subscribe for this service, next day (25th Oct 2012 09:47 PM)I got charged for Rs. 99 from (ATAIRINF: Thanks for downloading Airtel Animation Value Pack_Rs from Airtel. You have been charged Rs.99.0.

    Airtel cut Rs. 99 from me second time...(My number is [protected]) anyone can help on this. This is purely illegal. They cheat there customers..
    Aug 13, 2020
    Complaint marked as Resolved 

    Airtel Live — unable to unsubscribe to bollywoodji

    My airtel cell number is [protected] (prepaid)
    For the last two months I have been observing my balance coming down without much usage. Suddenly there was a sms from airtel telling that my subscription to Bollywoodji is renewed at the rate of Rs.5/- per day.

    I tried several methods to unsubscribe but still airtel is stealing Rs. 5 from my balance. This seems to be an atrocious thing. I had sent messages to 121, 54321 and also in the web in their website and the so called service 'bollywoodji'. The reply messages from airtel says I am not subscribed to any service but I still continue to be deducted with Rs.5/- everyday.

    I continue to loose Rs.5/-per day and I am not able to discontinue this stealing by airtel. I request this forum to take it up with airtel to unsubscribe my number from this unethical service (bollywoodji). Also there must be a easy way to unsubscribe from services which the customer does not want.
    Thanks for publishing my complaint.
    It is resolved (atleast for the time being):
    I had done the following:
    1. Found a link http:// gclub.in and unsubscribed bollywoodji (from my mobile)
    2. Sent an email to airtelpresence as indicated in one of your replies of some other complaint similar to mine (in your website) & got a reply that they will look into this.
    3. Sent a STOP sms to 121 from my mobile.
    4. Forced stop a bollywoodji cookie inside the mobile - may be implanted by airtel?! (This could not be completed removed but only could be stopped!!)

    I do not know which one of the above worked, but finally it seems I am out of trouble atleast for now.

    Today morning I checked as usual and found that Rs.5/- was not detected today.
    But need to check for some more time. Will update after some time if I am completely out of trouble !!!

    Thanks.

    Airtel — Charging for stuff which actually downloaded from AIRTEL LIVE

    Today i got a msg from airtell (AD-54321) Saying that i have been charged 8 Rs. for downloading Hangama content game from airtel.this stuff actually not downloaded from my mobile. Due to this my balance cut to zero this was not the first time in the month of july 24th i have been charged 49 Rs. for downloading nokia stuff from airtel live
    When i called Customer care of Airtel they are not reffunding us deducted balance.
    plz suggest me how get this refund back.
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      K
      ke.ramkumar
      from Bhusawal, Maharashtra
      Oct 28, 2012
      Resolved
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      Resolved

      Address: Pune, Maharashtra

      My fixed line & broadband were not working since 16th October. I have placed a complaint with Airtel Customer Care (SR #:[protected]. Every day, the folks at customer care promise me that the issue will be rectified as soon as possible. They also assure that A SENIOR OFFICER will call me back and provide a status. Never did they call or provide a status.


      What is the point in spending crores on advertising, when you can't provide the service you are supposed to? What kind of issue takes more than 12 days to resolve? Are we in STONE AGE?


      Thanks & Regards,
      R Krishna
      Aug 13, 2020
      Complaint marked as Resolved 
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        D
        dipesh singla
        from Mumbai, Maharashtra
        Oct 28, 2012
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        Resolved

        Address: Kaithal, Haryana

        SIR, I HAVE COMPLAIN AGAINST AIRTEL AS THEY ARE SENDING FALSE MESSAGES REGARDING AIRTEL SCHEMES. THEY MESSAGED ME A SCHEME AND I FOLLOWED THAT ONE BUT IT WAS NOT WORKING SO I TALKED TO AIRTEL CUSTOMER CARE FOR THIS ONE BUT HE SAID WE HAVE NOT SEND SUCH MESSAGEAAND WAS MISBEHAVING AND NOT COOPERATING. I HAVE PROOF OF THAT MESSAGE/SCHEME, SO THE THING IS THAT THEY USED TO DEDUCT MONEY FROM OUR ACCOUNT WITHOUT ANY REASON AND GIVE WRONG INFORMATION. NOW I WANT TO GET MY AMOUNT REFUND WHICH I HAVE PAID FOR SCHEME AND NO FALSE MESSAGE IN FUTURE......THANKS [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        normal of airtel. file fir against customer.care
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          H
          heymadan
          from Eraniel, Tamil Nadu
          Oct 28, 2012
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          Resolved

          Address: Madurai, Tamil Nadu

          Dear Authorities,

          Myself C Ilavarasan, purchased the Airtel mobile number[protected] as postpaid; an year back on June 2011. Then I converted the same as prepaid at Airtel, Shop No. 12, Anna Nagar, Madurai - 625020. The same was done on my presence.

          Unfortunately my mobile was lost on September 2012. I approached airtel customer care at Madurai Airtel Office @ Anna Nagar, for new sim. To my surprise, I was told that the number is registered in somebody else name i.e., Mr Anand Kumar, S/o Mr Mahalingam.

          I wonder that when I submitted all the proofs and other details for the purchase of number; how its being converted to somebody else name without my knowledge. Even if the number is in somebody else name how come they didn’t question the same for last 1 year; when I used it. F Y Kind Info, I have a proof for my usage and my possession.

          The same subject as complaint been registered as with customer care over phone.

          Again when I approached the Airtel Office @ Adyar, Chennai; they did a prolonging enquiry. Then provided a new replacement sim no.[protected] H2 and informed that activation will be done in 2 hours and not activated till now.

          I would raise the doubt that, how do Airtel permit me to use the number which is in somebody else name.

          I suspect the Airtel executives are purposely doing these cheap works to abduct this fancy number.

          Kindly do intervene and get me back my mobile number at the earliest.

          Regards
          Ilavarasan C
          [protected]
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            P
            parasa.anilkumar
            from Mumbai, Maharashtra
            Oct 28, 2012
            Resolved
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            Address: Ahmedabad, Gujarat

            Dear sir,
            My mobile no is [protected]. Suddenly out going calls are not working,even custmour care also not going.But in coming calls are coming.Due to this iam suffering a lot.Please activate my out going calls.Already balance is also available,But suddenly not working.Help me urgently.

            Thanks & Regards
            Anil kumar
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              R
              RAJVEER499
              from Delhi, Delhi
              Oct 28, 2012
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              Resolved

              Address: Udhampur, Jammu and Kashmir

              Dear Sir,
              This is to inform you that the plan has been
              activated on my number [protected] without
              my consent. An amount of Rs 10 is being deducted
              everyday. When I complaint, Airtel customer
              superviser agreed that mistake was happened from
              airtel end and comitted me to refund all the deducted
              amount. I also requested for deactivation of plan.
              But instead of deactivation and refunding my amount
              airtel has been deducting amount daily.My first call
              for complaint was on 28-10-12 at 12:30 - 1:10 AM.
              Please take strict action on Airtel

              Thanks & Regards
              Rashpal Singh
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              Airtel — Activate plan without my consent

              My name is Farhanul Haque and my mobile# is [protected]. Airtel activate the cricket score plan in y mobile without my consent and they are deducting 5 rupees per day as I confirmed with their executive, I called them yestereday and they said that they have stopped the service and charges will be refunded. But I didn't receive refund into my account and moreover I got score message today also. I called Airtel again and executive said that money won't be refunded as this was getting deducted on daily basis. But, how can they activate the plan on my mobile without my consent and not refunding the deducted money as the service was not for my use and I never asked for it.

              Please ask them to look into this matter and refund my money asap.
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                S
                sackol
                from Pune, Maharashtra
                Oct 28, 2012
                Resolved
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                Resolved

                Address: South Goa, Goa

                I have recharged the mobile internet pack of Rs.98 on 15.10.2012 but I am getting a problem for use of internet in my room which is situated in the Arlem area of Margao State Goa, even I am getting the full range of network. It showing the error i.e Packet data connection is not available check the network services. I called the Airtel customer care and used all tactics as they told me but still I am unable to access the internet in my room from my nokia C5 moible. I had also checked by changing the mobile but the same problem has been observed in that. I can access the internet away from my room when I am going in another Airtel tower network only problem is i don't access the internet in my room even having a full range of network. many times I called a customer care but they didn't got the solution.My mobile no. is[protected] Name; Sachin Bhimashankar Kolhe )
                Aug 13, 2020
                Complaint marked as Resolved 
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                  M
                  madhu.b
                  from Anakapalle, Andhra Pradesh
                  Oct 28, 2012
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                  Address: West Godavari, Andhra Pradesh

                  dear sir Someone from This mobile number ([protected]) is disturbing me since days back. and i don't know who is this, and i dont want take any legal step like any FIR or any complaint to police so Can you please provide only the name and address of the user of this no. Please send the same to my email id
                  (i.e. : [protected]@gmail.com at the earliest.

                  mobil no [protected]

                  thanking you sir
                  yours faithfully
                  madhu
                  Hi,

                  I have never seen this type of harassment to their customers from any of the service providers.
                  I just called to AIRTEL DTH for information , and they configured my mobile number for at least 20 connections for BABA HOMES.

                  I am getting everyday atleast 10+ messages on behalf of those accounts.
                  This is being from last 10 months .

                  I had called so many times to Customer care and asked them to delete my number.
                  But I dont why they keep troubling me a lot....

                  I[censored] need any clarifications u can reach over me [protected]... I hate Airtel .....and it service..
                  Thanks Gowri
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                    N
                    nitinmehta
                    from Mumbai, Maharashtra
                    Oct 28, 2012
                    Resolved
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                    Resolved

                    Address: Mumbai Suburban, Maharashtra

                    I am a customer of Airtel digital tv customer no. [protected]. I have taken two connection of digital tv for my home, as the sale person told me that this would be beneficial to us by getting discount on other connection but haven’t told that we have to compulsory use both connection. After installation, i was surprise to know that my balance for both TV was charged even though I used only one as my other TV is not working. On talking to customer care I came to know that I will be charged of two connection, even though I recharged on only one connection. Thereafter, in the month of September I said them to split the connection so that I will pay only of that connection which I use. They confirmed me that split has been done and also generated new customer ID [protected].Further they confirmed that I will be charged of one connection only on my old ID. Again after few days when my balance eroded in short time, I called customer care and was again shocked to know that, they were still charging me double. They said your ID was not separated yet, they asked me to recharge of Rs 100 on new customer ID [protected] which was generated on my split request. After long discussion, I recharged of Rs 100 as well, so that my problem would be solved in 48 hrs as promised by senior person of customer care department. But to my shocking till present date i am charged double. From last few months, they are just misguiding me. No proper response from customer care now, as whenever I call, I get answer that our senior person is busy on other call and cant take your call now, call latter.
                    Name : Nitin Mehta
                    Contact Number : [protected]
                    Please help me.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Airtel DTH — No response from airtel dth

                    Hello,
                    My airtel dth conection is not working for the past 5 days. The customer id is: [protected]. The complaint No is:3424455 . I have called somany times to the customer care and they are promising within two hours it should be done. The issue is still not resolved. VERY VERY POOR SERVICE.....

                    Regards,
                    Kulsekaran

                    digital tv — NO RESPONSE FROM CUSTOMER SERVICE

                    Dear sir,

                    This is to inform you that our digital tv system are dead form 21.08.10 to till date we have complaint booked to costomer service complaint no.3621052 dt.21.08.10 but still we have not received phone regarding this .so please look in to the metter
                    from
                    Ramprasad Sharma
                    Vill.Manda,
                    Post Kalwar
                    Dist.jaipur
                    Costomer ID-[protected]
                    Phone no.[protected]

                    Airtel Digital — double recharge

                    Your SR 1188441..customer #[protected]
                    Date: Tue, 24 Nov 2009 11:15:52 +000

                    I would like to draw your kind attention about my SR # 1188441 regarding my recharge airtel digital.

                    On 13-Apr-2009 Rs 800.00 has been chargesd form my credit card with your ref: 3011125 ( paid thru unregistered phone number ). Again on 18-Apr-2009 Rs 800.00 has been charged from my credit card with your ref : 5850590 ( paid thru registered mobile)

                    I got bonus offer from for Rs 250.00 as I am Airtel mobile customer.

                    So total 800+800+250 = Rs 1850 I got total balance to Airtel.
                    And I supposed to pay for recharge Rs 750.[protected] = Rs 1100 ) is my balance on your side.

                    Till date no call and they have closed my SR without intimation me. Every time they will give new Service Request.
                    Wonder how they are working, you call everyday almost half an hour, they will give you everyday new apology, then next day you will call and your call will go another call center, then again same story...............****ing story.
                    regards
                    Customer # [protected]
                    Dear Customer,

                    This is to inform you that your concern listed 7 Oct 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    Regards,
                    Kumar Alok
                    Airtel Customer Service Team
                    till date no solution, waiting for new story, all commets came that they are working...how long you want to work already two years going to be done.
                    Sanjay
                    DVR Machine not working/malfunctioning
                    I bought an Airtel DTH DVR box and connection about a week back (Jan 10th 2011) from a local retailer in Amar Colony Market. The installation and everything was okay. The Airtel guy charged about Rs 700 stating that he needed extra cable. I didnt complain. However, the horror story started right from day 1. The DVR STB is so slow that its practically unusable. I changed the batteries on my remote since the call center guy advised me to do so. But that didnt help. Couple of guys came to try and trouble shoot from Airtel but couldnt do anything. They gave up finally saying that the STB is slow since it has a hard disk and all sort of technical jargon. Even the technician tried navigating the channels using the remote but everytime he pressed "OK" to select a channel, the box took him to the Games menu.

                    I am surprised that no one else has any complaints about the slowness/glaring problems of the device and that makes me think that I was fleeced by Airtel who gave me a malfunctioning, broken worthless STB and now refuses to replace it even though its just been a week since I purchased it. I went back to the retailer to return the box and get my money back, but they completely washed their hands off. No help from there either.

                    The situation is so unbearable that many times I'm just tempted to take my remote and throw it at the television. I am as frustrated as frustrated can be. I want Airtel to take some responsibility and either 1. say that their DVR STBs are not up to any standard o[censored]sage or 2. Replace the box and fix the problem.

                    If the quality of the STB is like I described above, then I'm afraid I do not want the product and want my money back.

                    My customer a/c Id is [protected].

                    PS: I hope others reading this review make an informed decision and stick with one of the other companies that provide Digital TV service and DVRs.

                    -S Ganguly.

                    Airtel DishTV — payment Rs. 200 deducted from account but not recharged

                    On 13 Feb'2011 My Airtel Dth customer ID [protected] connection recharged morning time for Rs. 200/- but no iformation received, I again recharged For Rs. 200/- in the evening time same Dth. After Only Rs. 200/- recharged and the other amount of Rs. 200/- is unknown. The amount is deducted from the bank and not recharged.

                    AIRTEL DIGITAL TV — no connection after recharge

                    i had recharged my airtel digi tv few days back but still no connectivity. no response from the call centre

                    Airtel DishTV — No response from Airtel

                    Customer ID [protected]

                    I recharged my account on 24.4.2011 and since 25.4.2011 I'm unable to view any channels. My setup box is down since 25th April and the company is willfully deducting the daily amount from my account without showing me any channels.
                    I'm repeatedly complaining to the customer care numbers(both tolled & toll free) and every time i get the same response that your complaint is being looked into and it being forwarded to the concerned persons. But none has come to resolve the problem.
                    Yesterday around 4.30pm i once again called up customer care executive and was shocked to hear that only one complaint dated 26.4.2011 has been made by me and that has been resolved. I was astonished to hear that my all complaints were forwarded to deaf ears and i was just being made to understand that problems are being resolved. So this time i insisted executive to provide me a complaint number[protected], so that once again I may not be the part of the same trick.
                    But the customer are here to be fooled.So in reply to my complaint i received an sms stating that my compliant has been resolved. I checked up my Tv and the position was same and it was showing no signals.

                    Kindly look into the matter urgently.
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                      P
                      pankajkanyal
                      from Hanumangarh, Rajasthan
                      Oct 28, 2012
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                      Address: Uttar Pradesh

                      I was a customer of Airtel digital tv customer no. [protected]. On 30 Sep some problem started coming in Set top box. On 04 Oct 2012 I made a complaint through [protected], got assurance for problem to be cleared within 24 hr. But even i 48 hr no one visited and no call was received. I confirmed about non redressel of complaint and was given again 24 hours. Same responce was repeated. I again did complaint 2-3 times, but responce remained same. Then I called nodal officer up UP region, and agan was given 24 hr. Like that I felt Airtel TV is not concerned about its customers, so I switched to other service. On 28 Oct I got a call from Airtel TV about the problem. I was surprised on so quick respponce. I want to advice people to keep away from such service provider.
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                        kkmbdh
                        from Mumbai, Maharashtra
                        Oct 28, 2012
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                        Resolved

                        Address: Jharkhand

                        My mobile number is [protected]. I went for 3g internet recharge on 27th oct 2012 with txn id 627670.I checked my balance and it showed no change in data balance. I contacted airtel customer care informing that rupees 250 has been deducted from my bank account.The fellows at airtel customer care told me there is no 3g package for rupees 250.But I have recharged successfully for Rs 250 on 16th oct 2012. The airtel website still shows Rs. 250 3g recharge option.The customer care of airtel is not a position to help me. Please inform me what should I do ?
                        My email id [protected]@yahoo.co.in
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        how can i recharge my airtel sim by sbi online internet banking
                        please explain about customer account number which is used in this..
                        These people are continously dedcucting my balance they deduct my 300 hundred in 2 days
                        At Present there is no online recharge provision in www.airtel.in website. It is better to incorporate this provision to make convinient for make the recharge online for airtel customers..
                        how can i recharge my airtel sim by sbi atm card online
                        please explain about customer account number which is used in this..
                        how can i recharge my airtel sim by sbi online internet banking
                        please explain about customer account number
                        My personal computer

                        Airtel — Internet Recharge Activation

                        i have prepaid connection Mobile No [protected].and i activated 95Rs Recharge
                        but after 4 days, this services not stared to my Account and airtel barring my customers care call form my mobile.and when i register my complain from Mobile no [protected] then it never interest my complain and says to Airel Zonal Center
                        and Zonal center says call to to customers care. and customers center not interest to solve my problem and say that you make a logical error to recharge a internet coupen and it is your falut and it will not be solve till end of this month and you pay for this month internet recharege charges. what can i do. i make logical error ????
                        if your customers center have no knowledge and not register my complain from mobile number [protected]. please action your customers care center employee
                        when i call to customers care center between 7:30PM to 9:30 at dated 17dec 2009.

                        Please any body which using Airtel Connection specally internet related. Try to avoid it this is fun of customers for a customers care center
                        my love
                        i love
                        ok hi
                        by
                        Hi,

                        My Post paid connection no [protected] got blocked, asking for resubmition for the documents, this connection is provided by my company.
                        I submitted all my documents, my connection got activated once and got deactivated again and sked for undertaking document.
                        Even after 2days after submittion of this document at Ameetpet, Hyderabad office to Vanitha, no progress in activation.
                        For submitting each document, I need to travel for 2 hours from my work location, this is causing lot trouble for me.
                        I request to activate my connection with out causing trouble to me, I can provide all the relevent documents if they reach my office instead of me travelling for each individual documents.

                        Regards,
                        Mahesh
                        GAGANDEEP SINGH AGAINST BHARTI AIRTEL PUNJAB

                        I submitted all the documents of my connection got activated once Dec 2009 and again I sumitted the documents appx. April 2010 I jyoti chowk now last night 10/09/2010 again customer care call back me to submitted the documents otherwise your connection is deactivated the mobile no [protected] Gagandeep Arora
                        I submited all documents allredy given in the last year 2006 and why to callme? i last call 25/10/10 and their said that the sim is cancel why?iall ways submit the documents in 2006 i know that the Airtel is the best
                        i am submited my all document 2 times but my number is not worked 1 time 28/11/2010, and 2 time 8/12/2010 your outlate so way did u my number is not in service. you take the decision yes or not my number is activated condition in next day. so i am so sorry my said take it other process in your service my deactivated no is [protected] M.P. indore
                        i hope u r take the action in your employee service and in diciplain work
                        I WANT TO SUMBIT ONLINE DOCUMENT AS MY SIM IS CLOSED PLZ HELP ME.
                        my no is [protected]. i recently applied for mobile no portability from vodafone to airtel, but still it doesn't change. i applied on 20th januvary2011.i called 3 times the customer care but i didnt get a positve result.my complaint no is CANRC[protected] .please take immediate action. L.venkatesh [protected] from coimbatore.
                        my airtel no is [protected]...the viacom colours channel's pack automatically subscribed to my number...
                        even i don't want that...this is not fair..as they deduct 3 rs form my pre paid account this is not fair...
                        plese take a necessary action...
                        i have recharged my mobile no [protected] for internet service with rs251 recharge coupon on 14th jan for which there is 90days validity but now it is showing that there is no balance and i have to shell out more than rs125 for using net for 2 days.i have registered complaint and there was no response even after 1 day this is very poor response.
                        i have recharge 333 in my mob no [protected] on 19th & 20th feb 2011.after that i got message from airtel that dear customer . your recharge request could not be processed.that time 666/- deduct from my icici a/c. i want to know how many days required to refund this amount.
                        subir basu, delhi
                        Airtel Stupid guys I requested to transfer my Broadband connection, they didint provide the connection but they changed the billing address perfectly.
                        airtel is the NO! fraud network in India...
                        i had been using airtel for past 10 yrs...their network and service were good before they start 3G services...
                        now after starting their 3G service their service is worst...
                        SHIVA SHANKAR - COMPLAINT AGAINST AIRTEL KARNATAKA

                        My no. is [protected]. I recharged for Rs.99 through internet banking. But my no. has been recharged with only Rs.10. I am trying to connect to customer service by dialing 198. But its asking to dial 121. If i dial 121, its asking to dial 198. What shall i do? I never thought such a bad service by Airtel. Please reply.
                        sir my no is did not work properly please cheak the my no [protected] this is my reliance smart no. this no is change in airtel number portablity service.sir my no is not work please add my no [protected] in airtel .
                        thankes sir...





                        yogesh pareta
                        address.522/16meghdoot nagar indor
                        hi

                        i m prashant mishra

                        my mobile number is [protected](after porting out from reliance cdma to airtel prepaid)

                        my umber stopped working after 2pm on 7-3-2011

                        and when i visit the airtel store they told me that ur number is under audit and will start again

                        on 10th-march but they didnt inform me before about this

                        its my primary number and i m in a nature of work where mobile is necessory for me

                        kindly do something about this asap

                        regards

                        prashant mishra

                        asst fitness manager

                        fitness first india pvt ltd

                        [protected]
                        Sir,
                        My self anuj prasad.bearing mobile no.[protected].when i call to customer care executive they receive my call and they cut the call.I have tried several times to communicate them.GPRS is not deactiviting from my mobile.they are daily deducting Rs.25/ from my account.Kindly stop the GPRS servive.
                        Regards,
                        Anuj
                        Sir,
                        I Vinay Kumar Gupta bearing mobile no. [protected] I got a message from airtel on 28th march 2011 saying that i have been charged for Renewed Airtel Friendz chat but i did not call or message or in any way subscribe to any such service...moreover this is not a new thing as airtel has many times previously cut my money saying i subscibed Airtel Friendz chat...this is riddiculous service and nothing but an easy way to rip off customers... I already called to customer care on 07th March at 07:31pm and said stop such kind of services I also received reference no. CBDGC[protected] from airtel. and today on 28th March when i cehck my account banance it shown in minus. I received a msg you will be renewed Airtel friendz chat for 10 days which i have never subscribed. Sir hereby i request you to immediately stop all the incomming promotional messages for which i am not interested. I only want incoming & outgoing call service from your side. and I want my refund

                        Thanking you,
                        sir
                        my no [protected] is always charged charges today 4 th march 2011 & before also but no refund i get
                        without my permision they charged charges. i want my refund as possible as early. & this type of activities should probhited & bad practices against consumer
                        hi,
                        I'm maninder cheema from barnala(148101) punjab and my mobile number is [protected], and i want to convert my this airtel prepaid number to airtel postpaid number but the airtel dealer did not do this...
                        tell me the solution please...
                        Dear Sir,

                        I Sukhvinder Singh my no. is[protected] & using this on. From last 5 years. Still, I'm very unhappy from services of airtel.

                        On 20/03/11, I lost my mobile & no. also. Then I renewed my no. On 25/03/11. After that, I noticed that my balance is deducting everyday. Because some Spjoke, Pjoke & Cricket pack has been activated without my permission & prior notice. When I complainted to customer care, they didnt give me satisfactory answer, didnt resend my balance.
                        Customar care
                        representative met only one, after 15 calls.

                        Kindly, look into the matter & send back my balance otherwise I have to change my no.

                        Regards,
                        Sukhvinder Singh
                        My AIRTEL number is [protected].

                        Pl note that I am cancelling your services under mobile number portability due to poor services.
                        I will also change my second number [protected].

                        I agree to pay any balance payment againest my bill. Pl note that there will not be any other liability for above numbers.

                        Rajesh Gajjar
                        Sir,
                        I Shiv kumar bearing mobile no. [protected] I got a message from airtel on 19th april 2011 saying that i have been charged for 3g tv but i did not call or message or in any way subscribe to any such service...moreover this is not a new thing as airtel has many times previously cut my money saying i subscibed I already called to customer care on 20th april at 11.45am and said stop such kind of services I also received reference no. cbdmt[protected] from airtel. and today on 20th april when i cehck my account banance it shown in minus. . Sir hereby i request you to immediately stop all the incomming promotional messages for which i am not interested. I only want incoming & outgoing call service from your side. and I want my refund other wise i change my natwork

                        thanks
                        Dear sir

                        [protected] this number calling before three days somany times, he is useing very badwords sir can you check who is this.
                        [protected]@hotmail.com
                        [protected] whose this number please give me details
                        ON 18.05.2011 AND 20.05.2011 AIRTEL HAS DECUTED MY BALANCE WRONGELY AND EVERDAY THEY DEDUCTE BALANCES N START ANY SERVICE OF HIS OWN. CAN U TELL ME WATS GOING ON IN AIRTEL AND WAT WRONG WITH THEM COZ EVERY DAY THEY DEDUCT BALANCE N LOOTING TO THEIR VALUABLE CUSTOMERS. KINDLY LOOK THE MATTER N REPLY ME

                        REGARDS
                        RAJESH
                        [protected]
                        Kindly i inform you that i has made one online mobile recharge RS 100 to my no [protected] on 15/07/2011.this amount still not yet credit my mobile, or refund to my a/c.
                        my email id: [protected]@yahoo.com
                        My airtel mobile number is [protected] which usually remain in dongle.
                        I am having nearly 82MB of 3G data (validity till 14 Nov. 2012).
                        i tried to recharge it for 250 Rs. plan on 26.10.12 but failed many a times.
                        I contacted customer care two times & two different replies were given for failure:

                        1. When I tried recharge my SIM was not in mobile!
                        2. I should finish 82 MB data first only then my next recharge will be successful!
                        What to do? kindly let me the reason for failure. How Should I recharge now?

                        Dheeraj Joshi
                        [protected]@gmail.com
                        Alternate Mobile: [protected]
                        On 19/4/2013, I recharged the mobile no [protected] for Rs. 347 online through net banking. Later i tried to recharge for Rs. 300 which also didnt go through. My account is debited, but the recharge didnt happen.Please recharge my mobile or refund my money. I am feeling very bad that I lost so much amount just like this. Kindly do the needful asap.
                        My transaction details: SBI bank, ref.No.IGH8106583 for Rs. 300
                        and ref No IGH8085698 for Rs. 347
                        airtel customer care executive has not given a good reply.

                        Thanking you
                        I have recharge online our airtel no. [protected] I have read on screen rs222 recharge with validity for 30 days and get rs 222 take time after recharge massage on our mobile talk time rs 1/ and 196.58 processing fee service charge24.42 validity 16 feb 2015 kya yah poori dhokhadhadi nahi hai
                        Can you believe this nonsense? Since 8am today I have been trying to recharge my airtel mobile via their website. The bloody site does not open for a long long time, and when it finally opens, it gets stuck for hours together. Where are they guys in charge of the company's website? Have they all gone away to celebrate Christmas? This is utterly ridiculous.
                        I have recharged for 102 rs for getting 300mb of 3g data.I checked this info from airtel online recharge site.
                        But when I recharged I did not get the amount whereas amount has been deducted from my account.
                        I am attaching both the screenshots.
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                          G
                          Giji365
                          Oct 28, 2012
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                          Address: Bangalore, Karnataka

                          I applied for a Broadband connection on 29th Sept 2012. A representative from Airtel came and took Rs.699/- from me and I filled CEF no. 519134. He promised connection in 24 hrs. After three days, I called airtel and they said they will comeback in 24 hrs. Again I called and they told that they can't give me connection due to some technical problem. I demanded my money back. They created another compliant log in and nothing happened. After 1 more round of follow-up with customer care, I wrote to the nodal officer. Still nothing happened. They called me after a week and repeated the same story. No one is giving an answer on the re-fund. I have demanded them to give me the refund with interest, as they will charge my late fee if I defualt my bill by one day. It is not about Rs.699, but the callous attitude with which Airtel treats the customer is more frustrating for me.Because of this, I was also deprived of internet connection, which is very crucial for me to work from home. I expect their representatives to know connection feasibility before they take money from customers. We are not here to fund for Airtel's working capital. I want my money back with Interest and compensation.

                          Airtel — connection not gioven and not refunding the money

                          I applied for a new broadband connection on 27th aug'07 at lucknow(U.P) for which I paid Rs 1200/- through cheque, I was not provided with the connection because of non-feasibility. Now I am asking for the refund of my money since 30th aug'07.
                          Its been more than two months company has not returned my money. I called customer care so many times and even sent email also , everytime they give me new concern no and next time when I call them the previous concern is closed and new concern no is given. So far I have been given four concern no of which three concerns has been closed and a new one given to me today.
                          Sometime they say cheque has been dispatched and will reach in few days, sometime they say that I have paid only Rs 700/- according to their system. I had already provided them copy of reciept of payment and copy of account statement from which payment has been made to Bharti Airtel on 3rd sept'07 long time back. It seems as if they are not wishin to refund the amount.
                          Concern nos given so far:- 1. 1683390 2. 1723892 3. 2052898 and today 4. 2272290
                          Kindly suggest what to do.
                          Thanking You

                          Vipin Kumar Tiwari
                          [protected], [protected]
                          I agree with you.
                          these people have got so many customer, SO they are enjoying monopoly.

                          So they don't commit anything over email! becoz they are shamless [censored]s can't keep their word!!!
                          9 days gone now after this response. My issue is not solved it.
                          This is a ridiculous response. I raised the issue in Airtepresence also. I have not received any resolution on the issue. Got three calls from Airtel call centre confirming that my connection is active. But there is no connection given to my house. I am fedup with this and I do not want your connection. I want my money back with 18% interest.
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                            S
                            ssaha175
                            from Pune, Maharashtra
                            Oct 28, 2012
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                            Address: West Bengal

                            I am currently having Airtel broadband modem connection (customer no. [protected]). I made a bill payment of Rs. 2000/- by cash towards the broadband connection on 15th September, 2012 in Chandigarh (Receipt No.42684). The Airtel Bill I received for October (generated 10th Oct,2012)( bill #[protected], surprisingly added my September due amount by totally ignoring my payment of rs 2000/- .
                            On top of it, Airtel disconnected my broadband connection due to their failure of realizing the billing amount I paid for September.

                            I made a complaint over phone for not updating my payment on 16th of October (complaint #[protected], on same day I went to Airtel relationship center and had shown the original receipt of my payment. Following day i.e. on 17th October, I mailed Airtel the detail of my complaint along with the scanned copy of the receipt. Till date (28th October) no resolution has been given. I tried to call the customer care executives, most of the time they abruptly disconnect the calls midway failing to provide any proper explanation and whenever I email them in their 121 airtel mail id, I receive the same answer that Airtel will resolve this issue shortly and get in touch with me. I have to travel very frequently for my work and I have lots of pressure, it's not possible for me to follow up with them on everyday basis. It has been 12 days since original complaint I made, but I am still in dark if the amount has been updated in the system against my account
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                              A
                              ajitnayak44
                              from VADODARA, Gujarat
                              Oct 27, 2012
                              Resolved
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                              Resolved

                              Hello,

                              I am facing lots of problem since last month by Airtel. I am using Airtel Prepaid ([protected]) since last 5 years, but last 6months, i am facing some problems with my local and STD charges. I am trying to contact 121 customer service executives, but no-one receive call. On 27th Oct. 2012, I called 121 customer care 5times, but noone receive call. How can I solve this problem ? Why?

                              Airtel - If you can't provide service to your customer, then please stop your services.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                J
                                Jai Kumar
                                from Delhi, Delhi
                                Oct 27, 2012
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                                Address: Punjab

                                On march 7th animax /channel 361 was removed from airtel digital tv when we complain it to the costommer care we dont get the correct answer . please we request airtel digital tv to bring animax back by the end of this year. Children as well as parents are willling to change the dth connection if neccessary .you can check wat i am saying there are more the 10 lakh children i have connected and they have same problem they are expressing on animax india community as well as to their respected dth operators . we r in desperate need of it ! we r willing to pay more /take more money who wants to subscribe this channel u can take 50 per month of this channel or more plzzzzzzz help us out
                                +1 photos
                                Namaste Mr.Kumar,

                                This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                                We assure you that we are committed to resolving the issue to your satisfaction

                                Regards
                                Deepak Mohod
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  B
                                  B_SHIVA
                                  Oct 27, 2012
                                  Resolved
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                                  Resolved

                                  Address: Rohtak, Haryana

                                  A telenophic call by a unknown number [protected].Recieved the phone.The people on phone started to attract for the service which they are going to provide.In astraight line I told him that I am not intrested and discunnet the phone.After that also they have deducted Rs 120/= for 180 days for hellowtune service.It's a very serious matter.

                                  Please take a necessery action againt the person who has daired to do so.You can check the name of connection holder and the helltune youbraj.By not matching both ,you may judge how the people are snatching the money from the costumers.

                                  Thank's
                                  Customer of Airtel
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Namaste(B_SHIVA),

                                  This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                  For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                  Regards
                                  Deepak Mohod
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    A
                                    amarnathpandey
                                    from Mumbai, Maharashtra
                                    Oct 27, 2012
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                                    Address: Siwan, Bihar

                                    Hello Sir,
                                    I am Amar Nath Pandey from Bihar. My M.NO. [protected]. I am using Bharti Aritel service from a long period. But i have been vexed by deduction of balance by automatically activating unwanted service. Sir on 24/10/2012, from airtel company side 15/- balance hasbeen deducted. Your customer care executive are not ready to listen me. they are treating as a enemy. i couldn't be understand what to do.. plz help me.

                                    Airtel Sim — Balance Complients

                                    Dear Team,

                                    i am Mahesh sir for last 6 ti 7 days my balance was automatically deducted , i know what is the reason but you stop all the servicese like job alarat etc to my Sim No. [protected] .
                                    Namaste Mr.Pandey,

                                    This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                    Regards
                                    Deepak Mohod
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      C
                                      cssreekanth
                                      Oct 27, 2012
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      Incident 1:

                                      Over the last 1 year, I have faced innumerable number of problems with Airtel broadband connection. My broadband plan had an offer o[censored]nlimited download during 9 PM to 8 AM for an additional payment of Rs 49. I had been using this for more than 3 years. But suddenly last year, I was charged for night usage and was getting bills for Rs 4000 upwards. I contacted Airtel helpline and got the bill rectified after a long struggle only to find that same error was repeated the very next month. This went for 4 months and every month I had to wrestle with the helpline to get the amount waived off.

                                      Incident 2:

                                      I wanted a change of boradband connection name from my father's name to my name. I submitted the relevant document to Airtel care centre in Habibullah Road, T Nagar and waited patiently for 2 months for name change to happen. Only then I found out that they had lost the document and had not sent it to HO for processing. Then I went to the care centre in Saidapet (my friend told me they were more efficient) and completed all the formalities again. I was told that name change could not happen in between a billing cycle and would reflect only in the next bill. To my surprise, I received a bill in my name and also a lower than usual amount for payment. The name change had happened in between the billing cycle!! But I never received any bill for the period the connection was in my father's name. A week later I get a letter from Airtel asking to make arrears payment or face legal action. The letter also mentioned of innumerable reminders which were sent when even the bill was not sent in the first place.

                                      Airtel, please get your act together. Your customer service is pathetic to say the least.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      One morning i had a bill of my postpaid number as Rs.-55 and i thought it was wrong and i paid Rs.55 for that bill.A few days later i had call from Airtel that i had not paid the bill yet and i told them that details of, error in billing and i told them that i have paid the errored amount.They told that the amount has reversed last month so u have to pay the bill amount and they gave me 2 days time to pay the bill amount.i informed to my head and he told that he will not pay the bill amount without having or seeing the bill details.the next month has came and i have paid in time and paid with previous balance.But till now i have not updated with my payment.in mean time every customer care members calling me in morning and evening and they insulted me and arguing with me and dicconnected twice.

                                      IS THIS CUSTOMER SERVICE AND WHAT ALL HELL IS THIS, WHAT ACCONTS DEPARTMENT IS DOING IN AIRTEL...,

                                      A COMPLETE ..,
                                      Dear Sir,

                                      I have received a bill for the month of january stating my internet usage of 100GB when i moved to 599pla with 3gb download limit.

                                      I would like to point out one this very clearely to you, that if you check this account of mine i am using the same since a different no in delhi[protected] i have never had used more that 40-50GB in a month and how come it happened that i made 100GB that too within 15days of transffering the account from unlimited to limited plan.

                                      I would request you to look up into this matter serously.

                                      Best Regards,

                                      Sumanta Chakraborty

                                      [protected]

                                      AirTel — Billing errors by airtel

                                      Respected Sir,

                                      I had been using Airtel broadband connection for my internet accessibility purpose. I had decided to relocate to a different City and had asked Airtel Customer Care to log a request for relocation of the connection on the 25th January 2011. On 27th January, 2011 I received a call from the Airtel representative specifying that Airtel would not be able to able to provide the connection at my requested new address. I was in this case would I want to disconnect or keedp the connection as it is at the current address. I had asked the person to disconnect the same.

                                      Till date the connection has not been disconnected and the bill's are still getting generated on my name. The original bill amount was suppose to be Rs. 991.00 from which it has now jumped to about Rs. 3000.00 Inspite of me making repeted complaints. Kindly help me in this regard

                                      Details are as follow

                                      Airtel landline number :[protected]
                                      Name : Neerav
                                      email id: neerav.[protected]@gmail.com

                                      Thanks,
                                      Neerav Shah
                                      Namaste( cssreekanth),

                                      This is to inform you that your concern listed on 27 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                                      We assure you that we are committed to resolving the issue to your satisfaction

                                      Regards
                                      Deepak Mohod
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                        D
                                        drcdnarain
                                        from Mumbai, Maharashtra
                                        Oct 27, 2012
                                        Resolved
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                                        Resolved

                                        DEAR SIR,
                                        MY MOBILE HAS NOT BEEN RECHARGED EVEN AFTER ABOUT 45 MINUTES. PLEASE DO THE NEEDFUL FOR THE RECHARGE OF MY MOBILE No.[protected](AIRTEL) AND OBLIGE ME.
                                        --DR CHANDRA DEO NARAIN . DETAILS OF ONLINE RECHARGE GIVEN BELOW:-

                                        From: [protected]@ccavenue.com
                                        Sent: Sat, 27 Oct 2012 10:21:27
                                        To: [protected]@rediffmail.com
                                        Subject: Order No.[protected] from CCAvenue
                                        Dear Customer,

                                        Thank you for your order from http://www.mobikwik.com

                                        For your convenience, we have included a copy of your order below.
                                        Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

                                        If you have a question about your order status, you can contact the seller directly by
                                        e-mail at : [protected]@mobikwik.com.

                                        ORDER DETAILS:
                                        Merchant Site URL : http://www.mobikwik.com
                                        Order Number: [protected] Order Received: Oct 27, 2012
                                        Total Amount : INR (Indian Rupees) 32.00
                                        Federal Bank Account Holder : DR CHANDRA DEO NARAIN
                                        Billing Address : (As entered by the Customer)
                                        PROFESSOR OF PATHOLOGY, TRAVANCORE MEDICAL COLLEGE, KOLLAM-691589
                                        KOLLAM KERALA
                                        691589 India
                                        Customer's Phone Number : [protected]
                                        Customer's E-mail ID : [protected]@rediffmail.com
                                        Customer's IP Address : 115.241.49.79

                                        Recipient's Name : N/A

                                        Shipping Address :
                                        N/A
                                        N/A N/A
                                        N/A N/A

                                        Recipient's Phone Number :
                                        N/A

                                        Special Instructions :
                                        Mobikwik Mobile Recharge
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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