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Airtel Complaints & Reviews

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Last updated Apr 15, 2024
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Airtel reviews & complaints page 2114

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I
imrankhann17
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information by airtel telecom

Address:Delhi

airtel walon ne Rs. 148 me bataya ke unlimited internet milega ye sms airtel ki taraf se aya tha aur is number se AW-650001
but aisa nhi hua 148 me 6000 sms mile jo custmar ke saat dhoka kiya h . aur maira customar care bhi blocked kr diya jo baat na kr sako m.

MY NAME. MOHD IMRAN

MOBILE NO. [protected]

ADD. A-71 NEAR BAL NIKETAN PUBLIC SCHOOL SANGAM VIHAR NEW DELHI-110062...
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D
devv25
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill plan not changed

Address:Mumbai Suburban, Maharashtra

HI,

My mobile no. is [protected], I contact to airtel's customer care department in last week of september 2012, and he committed that my bill plan will be changed from next billing cycle i.e. from 2nd october 2012 but when I called today to customer care they told me bill plan not changed yet for that first you have to submit a request of deactivation of gprs then after four hours you have to again submit a request for...
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Roshni Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call from an Unknown number with National Code of Pakistan

Address:Pune, Maharashtra

Hi,
Like the other Airtel Users.. I got a call from [protected] today (8.10.2012) @ 18:31 GMT+5.30..
I have a knowledge that +92 is Pakistan's country code. Since i wasn't familiar to the number i didn't receive the call.
But i need to know whose number is it and why do we all get this call. That too from a similar or the same number.

For reference of getting a call/missed call, You can...
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F
far_from_fair
from Hyderabad, Telangana
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International Roaming Deposit not refunded

Address:Hyderabad, Andhra Pradesh

I had paid Rupees 4500 as International Roaming deposit to Airtel in Mar 2010. Once I returned from International travel I had requested Airtel to refund the deposit. But till date they have not done this. They have been giving various excuses. IT IS CLOSE TO 2 YEARS!

Even talking to their Nodal Officers and Apellates does not make any difference. Everytime Airtel rep calls, I have to start the story from 2010 - they always...
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T
tuli
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging for a disconnected broadband connection

Address:North 24 Parganas, West Bengal

Hi,

I had an airtel broadband connection. The no. was [protected]. I disconnected the services on January. I have also made the full and final settlement for the service by paying Rs 550 at the Airtel store in Saltlake, City Centre, Kolkata. The receipt no. is[protected]. The executive at the Airtel store told that I wont get any calls/ bills regarding this any more. But still, bills are being generated and being sent at my...
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Address:Uttar Pradesh

For the bill of Aug,excessive charges of net is added.Which i did not use.My bill for aug. was 1841.I paid 841.They have charged 1300 for net.I was agreed to pay 700 which i have used.Not more than i have used.i tried many times to reach Airtel But they dint provide me any solution for that and then for the bill of Sept. they have again added extra charges. On 5 oct. they blocked my outgoing calls and messages....
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K
KVSMANI
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Roaming not activated or not working

Address:Chennai, Tamil Nadu

October 8, 2012
Subject: Rooming not activated or not working
Dear Sir,
I am K.Venkatasubramanian, one of the directors of Anand Radhika & Associates and Spearheaders Management Consultants group. My Airtel mobile no is [protected] and we got more than ten Airtel mobiles.
So for I have visited Mumbai three time on business connection. During my first visit itself (i.e during August 2012) I have requested you...
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A
anuj.versatile
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband new connection activation

Address:Gurgaon, Haryana

Hi,
I am Anuj Kumar from Gurgaon, Haryana and this mail is regarding the Airtel Broadband connection I had applied on 01/10/2012. My request number is [protected]. Address is House no 75, Chakkarpur, Gurgaon. This was the first time I opted for Airtel connection with high expectations but sorry to say I got a pathetic experience in return.


A representative from Airtel came and agreed to provide the connection...
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C
creative007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non working STB

Address:Gujarat

Hello,
My customer id is [protected]. I purchased the AIRTEL DTH connection in July 2012.
I log an complaint to airtel customer care on 27th sept. 2012 related to set top box not functioning. The airtel engineer visited on 28th sept. and confirmed that the set top box is defective and need to be changed. He said it will be changed by 1st Oct. 2012. Now its already 8th Oct but still the problem is not resolved. I did lot of...
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D
dineshd2
from Gurgaon, Haryana
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activation of paid services without our interest and intention

Address:Rangareddy, Andhra Pradesh

I'm air-tel prepaid mobile user ([protected])for the past 6 years.
On 06/10/2012 3 services were activated on my mobile without my intention
1) ASK AN EXPERT ABOUT YOUR CAREER AND JOBS, for 30 Rs/30 days
2)ITEM SONG for 10 Rs/7 days
3)GAMES for 1 Rs
and when i tried to contact their costumer care on 121 and 198,the call is getting disconnected saying that i should dial *121*4# to manage my services...
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P
prashantsax3na
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Bill - Excess of Gaming charges

Address:Delhi

I'm from Delhi and I have got Airtel Rs. 1699 unlimited plan. With this plan the bill comes as Rs. 2020.24 with the following break up

Monthly Rental - Rs. 1699
Service Tax - Rs 222.24
Gaming - Rs. 99

Now I don't use the gaming service at all and neither the Airtel staff has given me any such information on gaming service at all. I had written emails after emails regarding the matter...
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R
rojarao
from Mumbai, Maharashtra
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balance did not returned

Address:Rangareddy, Andhra Pradesh

i had recharged today 200 Rs in retailer shop and mobile no was [protected] and transaction id[protected],
in retailer person mobile was shown recharge successfully completed but our mobile didn't shown any message...
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V
viveknin
from Bengaluru, Karnataka
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Wrong activation of broadband service.

Address:Bangalore, Karnataka

I never applied for internet service on number [protected] from my end.
neither my permission was taken to activate internet service on this
number.

i checked my past bills; since jul mid i am charged on this unnecessary. kindly stop this service from immediate.

not sure how come this mistake is done on either side. let me know the
refund process for this wrong claim. i am frustrated with...
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S
sunaal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excessive bill

Address:East Delhi, Delhi

It has been barely three months since I bought airtel postpaid connection. For the first two months the billing amount was around 300 to 350 rupees which is my normal usage. Previous month i recieved an sms informing me my billing amount to be rupees 3053 without my activating any additional services. Every time call up the customer care the express their inability to give details of my usage.My registration number is F[protected] registered...
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dr.rajeshgupta2939
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary and unjustified deduction of money

Address:Jammu and Kashmir

Sir from past few years i am using airtel lifetime sim my cell no is [protected].From past few months
i am using airtel gprs services .but know from past few days they deduct some 300 rupees from my balance. N now they are not picking up the phone. Kindly help me. Tell me what to do......
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M
maneesh_singh54
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

None of the services are activated after portability of 9032616929 from Tata Docomo to Airtel, by airtel

Address:Hyderabad, Andhra Pradesh

I had done number portability of [protected] from TataDocomo to Airtel. But apart from completion of portability, still none of the services( such as: Outgoing, Incoming, Recharging) are activated by airtel. And Airtel customer care is also not giving good response....
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Maria Michael Visuwasam
from Amritsar, Punjab
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CONNECTION SPEED AND FREQUENT LOSS AND TERMINATION OF CONNECTION

Address:Chennai, Tamil Nadu

Since purchased AIRTEL 3g DATA CARD, the speed which they have assured is not provided so far. I am getting only less than 1 Mbps downloading speed and less than 1 mbps uploading speed. And also the broadband 3g connection frequently disconnecting. I am totally not satisfied the service which they are providing.
In my resident area the service is very very poor. Even my airtel mobile also gets the same problem. Most of the time i...
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S
s k paul
from Gurgaon, Haryana
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DND

Address:Dehradun, Uttarakhand

Inspite of the DND cover provided tome I keeop getting unsolicited marketing messages onmy phone . It clogs up my message inbox and prevents own urgent and useful messages from appearing. These messages come at odd times disturbing my peace. I am senior citizen and unwell . The distrubance irritates me. The sender of such marketing messages never tell , if asked, as to source of their obtaining my number. The following are the recent ones.br...
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papu_32
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SUBSTANDARD QUALITY OF REMOTE CONTROL FOR SET UP BOX

Address:Ahmedabad, Gujarat

From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: 22 September 2012 4:17 PM
To: Prashant N. Trivedi
Subject: RE: DTH Remote

Namaste Mr. Trivedi,

Ref: Email dated 21/09/2012, regarding the remote concern for your airtel digital TV connection customer ID-[protected].

We understand that the delay in responding to your email regarding remote issue must have...
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umang_trehan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non installation of Wifi connection

Address:Gurgaon, Haryana

WiFi connection not offered till date
Dear Sir/Ma'am

Just like Mr Deepak, I also had applied for a broadband connection on 16th September 2012 and till date the installation of the broadband connection has not been done. I have already submitted the documents and paid the setup fees(Rs. 500/-), while the Wifi Modem device is available with me.

Its been an absolute mismanged affair by one person named...
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