Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 11, 2025

Complaints 54685

Resolved

21970

Unresolved

32715

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 2110

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka

Yesterday Night and day before yesterday night i got sms form airtel 12.55am and 2.22 am. Ao-HMARLV Activation purpus after i got sms both day i waked up afterthat i cannot sleep last month i activated dnd service but still night time i got the sms so airtel please resolve the issue otherwise if i start the action against you so you only responsible for that......

Aug 13, 2020

Complaint marked as Resolved

View replies

C

C.F STEPHEN

from Surat, Gujarat

AirTel — disturbing SMS

M getting disturbiing sms thru airtel cell no. [protected], request to forward full contact details of the owner of this cell nr.

M

marina

from Surat, Gujarat

i am aslo victim of several such sms, pls help mr stephen with complete details odf sender to teach him a lesson.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Koraput, Odisha

Airtel 2G Internet speed continuously decrease now a days. It gives below 10 kbps speed to mobile internet user on many area of India and in our region also while telecom copany like tata docomo gives maximum 40/50 kbps data speed. While discussing with Customer care it argues that they provide 30/40 kbps speed but it is not real.
Airtel is now become largest telecom company it should increase its data speed so that internet user get more benefited.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: South Delhi, Delhi

I have not been able to receive signal at my office in chandni chowk,because of which I have not been able to make or receive any call. My no.is about 9 years old,all my customer has this no.My business is suffering because of this. Two years before also such problem occurs and after many complaints the problem could be resolved.I have complained on[protected] for this via complaint no.46265354 .Again I complained on[protected].
so please do the needful.

View replies

A

Anil Raje

from Mumbai, Maharashtra

Sep 21, 2011

I am an Airtel DTH customer. For the last 3 days I have not been getting TY signals. the error code is B 001.I contacted the Customer care centre which in formed that the issue would be resolved within 6 hours. It has not been resolved.
Yesterday I received a fake SMS from Airtel informing me that the issue was resolved. It was not.
A technician came to my home. He inspected something and told me that he would come back within an hour, but disappeared forever. i contacted over the local cell number of service centre. They informed that my dish was moved by one of their engineers while doing repairs of some other customer.They did not inform me the name of the engineer who without even informing me had touched the dish provided to me, which has caused the problem.
The Airtel DTH continues to charge me even for the days the service is not available.We are at their mercy, aren't we?
Anil Raje, Pune , Customer ID [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chandigarh, Chandigarh

HI I am Gaurav Kumar, this complaint is regarding airtel customer care and their services on 25/10/2012 i had given a written request along with id proof to disconnect one of airtel number used by my wife i.e. [protected] at airtel collection center (sector-40,Chandigarh)as i had already clear all the dues and the last payment i had made is of rs 225/- the receipt no is[protected] on[protected] and this assurance is given to me by that vendor that you will receive a call from airtel retention department regarding the same disconnection.On[protected] i received a call from a lady.As she told me that she is calling from retention department and she listen all my complaint and finally on her request that you are one of our old customer and give us a last chance i agreed to migrate my wife postpaid number to a prepaid number and she assured me that on[protected] an executive come to house and collect all the necessary documents regarding conversion of number i.e(from postpaid to prepaid)but on[protected] its a holiday so i was expecting him to come next day but since now my request is pending not my number converted into prepaid and i am bearing the rent for the same number.please help me out ... thanks

Aug 13, 2020

Complaint marked as Resolved

View replies

R

RAVIC248

from chennai, Tamil Nadu

Nov 8, 2012

may be retention of your number in POST-PAID itself is done. better migrate. go to another company and give him application for migration. he will do the needful.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddha Nagar, Uttar Pradesh

My Customer ID is [protected].
on[protected] i reinstalled my DTH connection at new address. After installing the settop box was not showing sufficient signal level and quality, i told the service engineer Mr. Tinku mobile no. [protected] to get the signal quality improved. he told me that there may be weather problem, everything would be alright, and he may be contacted for any problem, if occurs. from the very next day the signal quality deteriorated. i called him so many times but he didnt respond.

since i was bust with my shifting, finally on[protected] i formally complained at cutsomer care vide complaint no.25664194. on[protected] the engineer came and concluded that the dish location is not correct and would be reinstalled. he told me that he has already informed his office and the same person would rectify the problem who has earlier installed.
i waited for full[protected] and[protected] no body turn up. on[protected] i again complained at CC vide complain no. 25731452. today its[protected] more than 8 days. my dish problem is not yet solved. EVERYTIME I COMPLAIN, A NEW COMPLAIN NO WITH 24 HRS TIME IS GIVEN
THESE ARE MY VARIOUS COMPLAIN NOS I HAVE DONE VIDE EMAIL/ CC ETC 25664194,
25731452, 25792568, 25813751, 25814735, 25815215, 25850329.
digital guys call for feedback only and i tell them the whole problem everytime i have told 100times the same thing to 50s customer person. everytime i call on their cc no.[protected] i had to wait for more than 30min with repeated call drops. calling to their so called senior executives is no vain.
ONE MORE THING, AIRTEL DIGITAL ARE CHEATERS THEY FRAUDULENTLY CHANGED MY ADDRESS IN THEIR SYSTEM ON[protected] SO THAT THEY CAN MAKE EXCUSES THAT MY ADDRESS IS WRONG. HOW CAN MY ADDRESS GET CHANGED IN 5 DAYS OF REINSTALLATION ONLY?
I AM FED UP WITH AIRTEL. AIRTEL SERVICE IS WORST I HAVE EVER SEEN. IM DISCONNECTING MY DTH AND HAS ALSO APPLIED FOR PORTING OF MY AIRTEL MOBILE.

UNFORTUNATELY THERE IS NO EFFECTIVE AND TIMELY CONSUMER COURT IN INDIA OTHERWISE I WOULD HAVE SUED THEM.
I
CANT EXPRESS THE MENTAL TRAUMA I HAVE GONE THRU IN THESE 8-10 DAYS. WILL NEVER TAKE ANY AIRTEL SERVICE IN FUTURE.

Aug 13, 2020

Complaint marked as Resolved

View replies

T

TV Ramaana acharya

from Vadodara, Gujarat

Airtel mobile phone signal — many times informed to rectify

We are residents of APSEB colony . This street is located in between Alluri Sita Ramaraju statue & Siridisai temple Seethammadhara. People living in all apartments vizually Saijyostna towers, Saisruthi apartments are suffering from very weak or no siggnal of airtel mobiles in side houses. Many important distant calls ISD & STD calls we are loosing. The System answers to the calling party Not reachable. To Make a phone call, we have to come out of the houses and speak loud. This lacks privacy and disturbing the neighbours.
Pertaining to this many a complaints were given in the retail outlets while making recharge of airtel mobiles. No action is being taken up. Since we gave this number to all our concern and job records, we cannot change the sim of other available mobile companies. Hence Airtel techinal department may please take necessary
action and rectify/ strengthen the signal around this area to ratify this kind of situation.
Raman Acharya
[protected]

R

Reshu Ashokan

from Shoranur, Kerala

Sir,

I your customer for a long period. I contact your customer care unit regarding a number enquiry. as from that number I am receiving miss calls daily on repeat When I call back, the call cannot be connected message. I want to who is disturbing me.If can help then please do it. The number is +[protected]

R

RAVIC248

from chennai, Tamil Nadu

Nov 8, 2012

very pathetic and pitiable to hear your grievance. s as u say dese c.care guys has a technique to drain all ur energy by making u tel the whole story 100 times 2 n-number of persons and mnake urself vexed and repelsive of calling dem again. this is their strategy. write 2 deir c.care mail-id and resend until u get reply mail. and with those copies u can file case in consumer-court.

S

sachin601

from Noida, Uttar Pradesh

Nov 9, 2012

im repeatedly emailing but everytime the same reply we are looking into your problem and will revert back. butENOUGH IS ENOUGH I VE DECIDED TO SWITCH TO TATA SKY. THERE CC SEEMS BETTER.. I HAVE ALREADY PORTED BY AIRTEL MOBILE TO VODAFONE.

FU..K OFF AIRTEL AND GO TO HELL MR BHARTI AND YOUR TEAM

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I pay money and get he airtel money through airtel web site, after i bough i c't to display my credited page...
Error: Servler Error... /myaccount.jsp:null
some time:
Error 404: SRVE0190E: File not found: account_details.html.

In this bigger world comes small by technology, but in airtel....... not following....

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tamil Nadu

Hi Sir,

I am Airtel Digital TV customer. i am using the Airtel TV for the past 2 years, and now i am having problem with Setup box, and for this i have been calling them for the past 15 days. they are not giving the prompt details and not giving the proper commitment. like when i called them they will give me the resolve date for the next date, and the same happening for the past 5 days, and i paying the money simply without viewing the TV. The Airtel people is taking the money only and not serving to the customers. i am mentally effected with the issue and spending money for this.

Please help me on this issue.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

The interface for buying smartbytes(extra high-speed download bytes) doesn't ask for any confirmation before submitting my request, which leads to me placing an unnecessary request. Airtel customer representative says airtel doesnt provide option to cancel the request. I regret being a postpaid customer of airtel, they can bill me at their will.

View replies

S

saratchandra prasanth

from Mumbai, Maharashtra

Nov 10, 2012

Airtel Ref Num: LB[protected]
the above will have the contact details.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I faced a very bad circumstance with Bharti Airtel. I bought an airtel 3G plan for my instrument which did not work even 2 days.
I took my instrument to the airtel gallery and showed them that their plan was not working. The associate named Ranbir in Chembur gallery told me that he will cancel my number. Inspite of me calling multiple times on 198 and 121 to check my cancellation status they refused to take my request saying they could not cancel postpaid accounts when called at these numbers.
Ranbir assured me that he would take care of this, inspite all these issues i paid the first bill. Further three more bills were generated for which i was asked to not to pay the bill by this associate.

When my case took no direction, I called the highest escalation officer Mr.Vijay from Airtel , had a 40 minute conference call with him and his seniors and associate named Ranbir, finally they instructed me not to pay any money and my case would be taken care by him.
A month passed and today an advocate named Mr. Tarun called me to pay this bill as a case was registered against me and assured me that he would send me an email back with confirmation that this amount would be refunded to me as this case was registered in error. I paid the complete amount and thereafter informed him and received no email back from Mr.Tarun.

I was cheated by the complete Airtel department. I need assistance from Consumer Complaint forum to help me resolve this fight for right.

Aug 13, 2020

Complaint marked as Resolved

View replies

S

sunil9967

from Mumbai, Maharashtra

May 25, 2011

AirTel — Bharti Airtel Cheated me...

Sir,
my name is sunil, i was having postpaid connection of airtel bearring mobile number:[protected]. this is corparate card by which i can access unlimited internet by 199 rental.
on 17-feb i called in customer care to activate this plan and by mistake he activated 99 rental plan where 2gb is free. i called in airtel customer care again for this plan but they told they dont know about this plan i told him that all my office friends are using then he replied that he had no idea of that.then i though it is 2 gb is also more than enough for me but i proved my self wrong my bill came on 4th of march is 33000 and after reducing that 2 gb free access they charged me 16980 rupees.my bill period is 17 feb to 3 march.only 14 days how one can use that much of internet that to with 2g speed.
1)when my credit limit is 1200, then why dont they given me any intimation that my usage is exceeding my credit limit.
2)Sir there is no transpereancy in postpaid their intention is to cheat by some how because as we can check our daily internet usage by simply calling on *123*6# in prepaid, why dont in postpaid.customer must have rights to know atleast how much he has used.
3)Sir when company has given me only 2 gb access then after complition of that they shoud send some intimation or msg that my free usage has over after that i will be charged so and so.....
4)After all this airtel recovery boy came to my home when i was not in home harassed my family member asked my brother for to give atleast one security check which he will not going to deposit as it is just for security
and he himself in order to take my brother in confidence, he himself asked my brother to give cheque having closed account or having no funds as he is not going to deposit it,and then my brother had given cheque having no fund,when i come to home i called recovery boy that dont deposit that cheque and returned me then again he said no that cheque has no meaning it just as security which he will never going to deposit.(I have recorded this communication on my mobile as evidence).after few days i recevied one notice of sec.138 due to insufficient fund by thier advocate sir, what should i do now i dont know that much about law and i dont have that much amount to pay that too i dint use that much internet i asked almost 100 persons whoever using internet they saying it logically impossible to use more that 2 gb in 13 to 15 days with 2g speed. They should atlest inform me that my usage has exceeded over 2gb or they should abort my service after I have exceeded.Sir I have no intention and have no meaning to use cheap thing in huge cost…..
Please reply I have been cheated by airtel,
Awaiting for your kind response…

S

sidharthsaluja

from Delhi, Delhi

Apr 11, 2012

Airtel — Wrong instrument

Hi
This is regarding my airtel landline [protected]. Yesterday I locked a request (no.[protected] for beetel x62 cordless phone. I got three calls for confirmation that which instrument I want. I clearly mentioned them that I want beetel x62. But the person visited my home had installed x64. I checked the box, after he left my place. I submitted a complaint(no.[protected] in which the customer care person told me that is has been resolved. So, i have to open a new request. They are continuously closing my complaint without even visiting & fooling people with the wrong instrument. Kindly look into the matter,
Thanks
Sidharth Saluja
[protected]

N

nchak2002

from Gurgaon, Haryana

Apr 11, 2012

I suggest you to pls go to nearest Airtel Hub and register complaint if you feel you are not getting the proper support from call center.

K

Kriparatti

from Mumbai, Maharashtra

Nov 9, 2012

You can reach me @ [protected]

K

Kriparatti

from Mumbai, Maharashtra

Nov 9, 2012

Whenever I post a complaint to www.airtel.in/airtelpresence it says that my #G plan that I bought is Invalid . The 3G plan no. is [protected]

K

Kriparatti

from Mumbai, Maharashtra

Nov 12, 2012

Inspite of constant calls to Nodal officers, nobody at airtel is helping for chaeting that happened by their associates. After writing on this Consumer Forum that they would help, seems like it was just a statement to cover themselves nothing more.

K

Kriparatti

from Mumbai, Maharashtra

Nov 20, 2012

Inspite of so much follow up, the behaviour of Airtel associates have not changed.
They have denied to help me with this case. In fact they hang up calls when I discuss with them my case. They are not ready to take any action against their unfair officers and the mental trauma they have given me during this process.
I would like to bring to each one's notice that Airtel has generated a wrong wrong and troubled me with threatening phone calls for incorrect recovery.
Please beware of them.Inspite of writing these posts on Consumer Forum, Airtel associates just do write back that we will reach you, but they do not call you and help you.

Helpful

Found this helpful?

7 Comments

Post your Comment

Comment Guidelines

Address: Dakshina Kannada, Karnataka

On[protected], I had recharged my Airtel mobile after checking up with the Airtel's website (airtel.in) for top up of Rs.300. The offer was given clearly, for Full Talk time of Rs.300.

But I received like this: Talktime: Rs.264, Processing Fee: Rs.3, Service Tax: Rs.37.08

I had complaint this to the Airtel Customer Care on 24th (Complaint No: CBNRA[protected]), they said, I will get it resolved by 4.00PM of 26th October 2012. But No update till 28th October 2012.

Again I had called to Airtel Customer Care on 28th (Complaint No: CBNRA[protected]), this time also the person said you will receive the full amount by 4.00PM of 29th October.

NO RESPONSE till 3 November 2012. Finally I've received a text message saying "We tried reaching you regarding CBNRA[protected]; but could not contact you...!!!

I'm totally confused to get it resolved and regain the loss of Rs.36.

View replies

S

sharathalva84

from Virarajendrapet, Karnataka

Nov 13, 2012

Deepak,

I personally suggest Bharthi Airtel to alter/ remove this tagline from your signature...

"Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services"

Frankly telling, this tagline will not suits your company's quality.

Whether the people are mad to just keep on calling to your call centre for those they are not getting remedies for a long time? Who bare the customers loss of time?

Anyhow, thanks for the concern taking at least by looking at this complaint!(I guess, you prefer the external complaint boxes rather the internal one?)

I'll wait few more days, if any result may happen with your effort.

Regards,
Sharath Alva

S

sharathalva84

from Virarajendrapet, Karnataka

Nov 21, 2012

Mr.Deepak Mohod,

Today is 21st November 2012!

No resolution till date???

What the hell you did man? Is this is the service you promised me on 8th November 2012?

Simple don't play with the customers money and time.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Karnataka

I lost my airtel post-paid SIM card almost 3 months ago, but unfortunately I couldn’t realize that as I was out of station.

So once realized I planned to convert it to prepaid, and I went to airtel office (Indiranaga, Bangalore) on 20-Oct-2012.
I have paid all the outstanding amt till 20nd and submitted all documents they asked. At that moment they issued me a duplicated SIM card being told that it will be get activated...

+1 photos

Helpful

Found this helpful?

Address: Indore, Madhya Pradesh

Dear Sir / Madam,

I have an prepaid no.[protected] (Akhilesh Verma) on dated 05.11.2012 at 9:58 am i was received a call from No.[protected].

Caller said i am speaking from Airtel Call Center Indore & you got Prize of Rs.300000/- & a Pulsar Bike, i was ask him what is your requirement for it he told me your A/c No. when i ask him Rs.300000/- you give me cash or cheque then he disconnect the call.

when i was call this no after some time the no is swiched off.I was traced the no, this nos location is UP West.

I request to you please trace the no.& take legal action.

Thanking you.
Akhilesh verma
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Dear Sir,

I am existing Customer Number# [protected], it is really frustrating experience with Airtel DTH , after relocating I requested for reinstallation of connection.

Nobody came to my apartment , after making 100 calls to Airtel DTH customer care, they made many commitment every day, but nobody has visited apartment for reinstallation. I feel it is local Dish vendor is not allowing enginners to visit the community for reinstallation.

I have spoken with Mr. Midhun and Mr. Vinod, no positive sign for customer service. The senior customer service person was very happy to hear that I would like to cancel connection, not sure that's how airtel would like to operate.

The reinstallation request details are as following : 25750265.

The cancellation request number is: 25837482

Finally I decided to cancel this connection, but not happy the behavior and service provided by Airtel DTH.

My contact number is : +91-[protected].

Regards,
Arun

View replies

C

Catchhari

from Mumbai, Maharashtra

Airtel DTH — Re Installation Not Done

Hi,
We have shifted our house from Choolaimedu -94 to Taramani - 113 and have requested for a re installation of the Airtel DTH connection (Customer ID: [protected]). We have called multiple times and each time we get an answer that the installation would be done by today afternoon, and if we call in the afternoon, we get the reply, by 5:30 PM. I really cannot understand your problem and fed up of the hallow promises given through customer care. To top it all once they have even closed the complaint that we lodged stating that the issue has been addressed. Until now no one has contacted us. This is going on for the past 10 days.

After seeing Airtels response in few of the complaints, I m hoping that some one would address this issue and still have a little bit of faith.

My contact number: [protected]

Regards
Hariharan

D

Deepak T

from Hyderabad, Telangana

Jun 26, 2011

DTH — Reinstallation

AIRTEL

Recently I moved from Bangalore to Hyderabad. Hence, I got my Airtel DTH connection transferred to my new residence. I had logged a request to re-install it to my new residential address. But the company has failed to do that in more than 2 weeks time.
My first complaint was logged on Fri 10062011. It was done both online and call to customer rep. Since then I have made about 12 calls. Every time I speak to an agent they give me a new time and date for the engineer to install the connection. Moreover I had recharged my account and it is getting debited for daily usage, for a service which I am not using.
The company is insensitive towards its customers. Hence I would advise all you guys not to go with AIRTEL DTH connection.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Hi,

I have lodged one complain to Airtel in regard to their Internet/fixed line services on 7am of 2nd Nov’12
And the corresponding service request No is 24226714, for which the maximum resolution time is showing as 04-NOV-2012 02:15 PM. Even I called several times to the toll free No but no genuine response and I literally doubt if they intentionally disconnect the calls if they were unable to answer.
But regrettable no one have turned to fix the issue and also no one have least bothered to call on time. After the above committed time, I have sent many reminder emails and follow-ups. But Airtel is extremely shameless as use all. There is nothing much to wonder on this.
Airtel never provides any responsive support to their customers. It’s my own experience since the day I have chosen Airtel as my Internet service providers i.e. in last 6-7 months. It’s an absolute blunder to choose Airtel service. I believe they treat customer problems as they are doing any sympathy/empathy.
However they are very punctual in generating bills on time and sending several reminders (email & sms) for the same. Even after you pay the bill (at least a week later you will still receive reminders for it)
As compared to other Internet providers in market, Airtel charges little more & there is no second thought on this. Even though they fails to offer an adequate service to their customers who never forget to pay the bill on or before due date. So why don’t Airtel use their commonsense to maintain the promise. As per my personal experience all the commitments/statements which they offer are absolutely phony/fake. Why we have to run behind this uselesss Airtel, for ongoing support, even after paying hard earn money, without fail.
How this people get courage to run such fake company in a public market by taking the money by providing nothing. In addition to that they increase the level of frustration of customers which makes an severe impact on their professional and well as personal life. And also the purpose for which they have opted for this service is not getting fulfilled at end of the day.
How we can spread such awareness campaign to public to keep away from such fake/painful service providers. And allow other not to face such things which we have already experienced by paying our hard earn money. Also we have already ran from pillar to post, asking for the help in defected/interrupted service. Called up several times to Airtel care & also personally felt the pain on vain, But got nothing at end of the day. Still I don’t know where to go and whom to tell & what to do 

Thanks,
Uma Sankar
HSR Layout, Bangalore

View replies

U

umapanda

from Mumbai, Maharashtra

Nov 8, 2012

I have no more vigor left to keep on running behind Airtel, for eacha and every issues, even after paying the hard earn money on or before time. So I have to spread my Airtel experience with public.

Hi All,

Please do not believe the above comment by Airtel, as I have not received any call/update on this so far, this is again one more phony statement from Airtel, as use all. No wonder on this at all.

Thnaks,
Uma Sankar

U

umapanda

from Mumbai, Maharashtra

Nov 8, 2012

I have no more vigor left to keep on running behind Airtel for each and every issues on daily basis, we have our other works to do as well, we are not here to pay our heard earn money to Airtel on or before time to invite the problems which is impacts our professional/personal life by spoiling precious times.

Hi All,

Please do not consider/believe the above comment from Airtel, even after the above post and also since the day I have logged the complain, I have not received a single update/call, nothing at all. These people are least bothered to take some necessary action to resolve your issues, wondering if they are capable enough to do so. But they will take your money on or before time without fail. And they least bother if you are able to use their service or not, for which you are getting the bills.

I am very sure, the above comment is also another phony statement given by Airtel, as use all. So I least believe this Internet service provider in market. And also would like to request people to rethink & explore other any Internet vendor, before choosing Airtel as your service provider. And keep away yourself form the daily follow-ups with Airtel. I can guarantee there will not be a single day in your life when you no need to call Airtel for some of the issues.

Thanks,
UmaSankar

U

umapanda

from Mumbai, Maharashtra

Nov 8, 2012

I have no more vigor left to keep on running behind Airtel for each and every issues on daily basis, we have our other works to do as well, we are not here to pay our heard earn money to Airtel on or before time to invite the problems which is impacts our professional/personal life by spoiling precious times.

Hi All,

Please do not consider/believe the above comment from Airtel, even after the above post and also since the day I have logged the complain, I have not received a single update/call, nothing at all. These people are least bothered to take some necessary action to resolve your issues, wondering if they are capable enough to do so. But they will take your money on or before time without fail. And they least bother if you are able to use their service or not, for which you are getting the bills.

I am very sure, the above comment is also another phony statement given by Airtel, as use all. So I least believe this Internet service provider in market. And also would like to request people to rethink & explore other any Internet vendor, before choosing Airtel as your service provider. And keep away yourself form the daily follow-ups with Airtel. I can guarantee there will not be a single day in your life when you no need to call Airtel for some of the issues.

Thanks,
UmaSankar

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Jodhpur, Rajasthan

My grievances are as below:
1. They had blocked my customer care toll free number and 121 number too. I'm unable to contact them if any problem arises.
2.They deduct charges for various schemes, which even i haven't activated, they by self activated and in telling argue.
3.i have recently activated my MSG pack, then also my charges are deducted when i MSG.

SIR, i may have not registered this complaint, but now all these problems are occurring continuously and not solved and this exceeded my tolerance limit.
I request you to look into this matter and solve it.

View replies

M

mahendramohan

from Pune, Maharashtra

AirTel — miscellaneous

Hello,

I am using a airtel friends sim for over the last three years. I enjoyed the features provided by the sim. Around the first week of august I received a sms stating that I will be charged with 50ps per number with effect from 11th august and it also stated the way to deactivate the features. I was concerned and I contacted the customer care (for which I was charged with 50ps) and I was understand the message. You will have to understand that I was using all the features available to me for the last 3 years or so and was suddenly asked to stop otherwise chargeable with some unaffordable amount. Since I was not calling to the numbers I deactivated the profile. But still I have been charged with atleast Rs.2/- from my account on a daily basis. This is continuing for the last couple of weeks and this is completely annoying.

I am not able to understand how can a subscriber be charged for complaining or for any inquiry. Currently airtel is charging its customers for calling and talking to their customer service executives at a rate you say as a low rate. But still this is purely irrational.

Another important thing that I would like to put to your notice is that, Kerala, my native state is provided with the least benefits with respect to the rest of the country. Now you are putting your subscribers under terrible situations. The only benefits that gets by any subscriber is those who possess the corporate sim. This is purely insane.

The new era of mobile revolutions is hurling India to newer dimensions. While airtel, my personal favorite, still sits on the age old tactics and schemes. Airtel came with new and new innovations and beautiful and attractive features but I am missing that magic touch. If you are planning to continue like this, airtel will be loosing out all of your potential subscribers. If you are planning to go like this please do one more thing: Please change your motto: EXPRESS YOURSELF. You are putting every possible barriers for expressing ourselves.

I am waiting for a quick and apt response and being optimistic that you will do the needed.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

To
The customer care,
Airtel India

This is regarding my celebrity wellness mall subscription, which is renewing automatically. Stop this auto subscription and deactivate it permanently.
My cell no is [protected]
Network service - Prepaid

madhusudan.j

Aug 13, 2020

Complaint marked as Resolved

Feb 19, 2015

Mc.Rozawna's response How to stop subscribing celebrity wellness mall.help meplz

View replies

V

vigneshbalajirs

from Mumbai, Maharashtra

Nov 20, 2012

my celebrity wellness mall
To
The customer care,
Airtel India

This is regarding my celebrity wellness mall subscription, which is renewing automatically. Without my knowledge how it is activated. Money is mine, how it is possible to activate without my knowledge.
My cell no is [protected]
Network service - Prepaid

vignesh balaji r. s

M

msudanj

from Bengaluru, Karnataka

Nov 30, 2012

Thank you for unsubscribing my celebrity wellness mall pack

Regards
madhusudan.j

M

Md Elias

from Hyderabad, Telangana

May 19, 2014

To
The customer care,
Airtel India

This is regarding my celebrity wellness mall subscription, which is renewing automatically. Stop this auto subscription and deactivate it permanently.
My cell no is [protected]
Network service - Prepaid

S

si13g

from Jalandhar, Punjab

Sep 21, 2014

To
The customer care
Airtel india

This is regarding my celebrity wellness mall subscription which
Is renewing automatically..pls stop this subscription and deactivate
It permanently from my mobile number
My cell No.[protected]
NetWork service - prepaid

K

Kandineela Karunakar

from Hyderabad, Telangana

Jun 25, 2015

Please deactivate celebrity wellness mall in my post paid no is [protected] immediately

Thank u

S

Safaludheen SF L

Jun 29, 2015

Please unsubscribe My celebrity wellness mall in [protected].It is not activated now y because of insufficient balance but i got strange message "wellness mall can't be activated due to insufficient balance "

B

B.K. Shrivastava

Aug 14, 2015

+1

bhupendra kumar shrivastava

please stop celebrity wellness mall on my mobile
mobile no. is [protected]

S

SasiKumarSibi

from Bengaluru, Karnataka

Dec 15, 2015

To
The customer care,
Airtel India

This is regarding my celebrity wellness mall subscription, which is renewing automatically. Stop this auto subscription and deactivate it permanently.
My cell no is [protected]
Network service - Prepaid

L

laksnaras88

from Chennai, Tamil Nadu

Dec 30, 2015

Stop My celebrity wellness mall subscription and deactivate it permanently from my postpaid mobile number - [protected]

L

laksnaras88

from Chennai, Tamil Nadu

Dec 30, 2015

Please unsubscribe/stop celebrity wellness mall subscription and deactivate it permanently from my postpaid mobile number - [protected].

L

laksnaras88

from Chennai, Tamil Nadu

Dec 30, 2015

This is regarding the celebrity wellness mall subscription on my postpaid mobile connection. Please stop and deactivate/unsubscribe it immediately.
My mobile number - [protected]

M

mahesh peddinni

from Chennai, Tamil Nadu

Feb 20, 2016

Hi this is
Mahesh peddinni I request to you please unsubscribe my celebrity wellness plan my airtel number is [protected] it is prepaid thanks in advance

B

bilal133

Apr 12, 2016

Sir on my mobile celebrity wellness and video store is activated automatically without my knowledge. So plz unsubcribe it my mobil3 no. Is [protected]

R

rpracst

from Coimbatore, Tamil Nadu

May 30, 2016

To
The customer care
Airtel india

This is regarding my celebrity wellness mall subscription which
Is renewing automatically..pls stop this subscription and deactivate
It permanently from my mobile number
My cell No.[protected]
NetWork service - prepaid

S

suraz roy

from Guwahati, Assam

May 30, 2016

On my mobile celebrity wellness and video store is activated automatically without my knowledge. So plz unsubcribe it my mobil3 no. Is[protected], quick plzzzzzzzzzzzzz
or i deactivate my sim

Helpful

Found this helpful?

15 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Hi,

I was holding a broadband connection with Airtel (number : [protected], account number :[protected]. In Feb 2012, I have raised a request for transferring the connection from JP Nagar to Kanakapura Road. They did it on time, but from the next day onwards the link was down. I had raised multiple tickets for resolving the issue. Nobody looked into this problem and finally in March 2012, I had asked them to terminate the connection. They asked me to pay around Rs 200/- and i paid it in April.

But after that, i am getting the bills every month. I again reported the issue to them and asked to close the connection in June 2012. They did not took any actions.

For the whole duration the usage was zero as the link was down. Now they are asking me to pay the bill for the entire duration and threatening about taking legal action against me.

All the service request numbers i have raised till now have been deleted from their back end, unfortunately i didn't noted down them.

Please help me !!!

Thanks

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Alwar, Rajasthan

Dear Sir
IAM USING ARTEL DTH AND MY SETUP BOX NO IS [protected] FROM PAST ONE WEEK IAM UNABLE TO VIEW MANY CHANNELS LIKE (LIFE OK ,SAHARA ,MTV ,VCHANNEL)ALSO SOME INTERACTIVE CHANNELS LIKE IKIDS WORLD ETC
I FILLED A COMPLAINT 3 DAYS BACK WHOSE REF NO IS 25729821 AND THE PERSON WHO RECEIVED MY CALL ASSURED ME THAT THE PROBLEM WILL BE RESOLVED WITH IN 24 HRS
ALSO HE TOLD ME THAT THEY WILL CHARGE ME FOR THE VISIT OF THERE TECHNICIAN WHICH I AGREED TOO
BUT STILL NO PERSON HAS APROACHED ME OR CALLED ME FROM AIRTEL REGARDING THIS PROBLEM
MY DAILY USAGE MONEY IS GETTING DEDUCTED AND IAM UNABLE TO USE THIS SERVICE
KINDLY HELP ME ON THIS ISSUE
REGARDS
SORABH SHARMA
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddha Nagar, Uttar Pradesh

my airtel no was recharged for rs 50 on dt 06-11-12 thr' pnb debit card Transaction Number: R83618006b12 but my mob did not recharge. if i try again then shows
"Another transaction with the same payment option is already in progress in one of the tabs of your browser. Either complete that transaction first or select a different payment option to proceed from here. However if you want to use the same payment option right away then first restart the browser and try again."
but i am unable to recharge my mob successfully.....

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Karnal, Haryana

dear sir/madam
this is my airtel no [protected] is not started aitel money .
my id already submited in 15 days
my problem is very grave.
pef receving image post.
plz solve this problem immediatly
thank u

+1 photos

View replies

mts-touch

from taraori, Haryana

Oct 26, 2012

dear sir/madam my airtel lapu no [protected] id proof submited with in 30days and airtel money not started . i am talking about tsm/ but my problem not solve.
plz this problem solve earlier. reply must
thank u

Airtel Customer Care

from Mumbai, Maharashtra

Oct 27, 2012

Verified Support

Namaste(mts-touch),

This is to inform you that your concern listed on 26 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

mts-touch

from taraori, Haryana

Nov 6, 2012

airtel money not started

for airtel money not started - Comment #1522808 - Image #0

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines