Airtel Complaints & Reviews

I agree. Just got my Airtel hd+ connection. First of all the installation was not upto my satisfaction.
Then csk. Believe they are the worst. They are just but threads.

I have a Postpaid connection. I have been facing Network trouble since past 2 years. Everytime I make a complain, they FORWARD IT TO THE RELEVANT DEPARTMENT who are supposed to get back to me in 24 - 48 hrs, which NEVR HAPPENS. After 5 days, I find out the complain is resolved... I wonder how does that happen?

Airtel — poor attitude and pathetic services

sir
1. i am an army officer posted in ahmadnagar .i took a mobile postpaid connection no [protected] from airtel on 11 oct and had paid one month rental of it for rs 374.00.
2. i had deposited all the docs to the ahmadnagar office but the service provider has deactivated my services thrice in this one month stating that i had not deposited the same.
3. after enquiring about it at your airtel office ahmadnagar i am told that the docs have been sent and they will be checking the same with their head office .
4. after 15 days i.e today, i am suddenly told that your services are barred as your docs are incomplete. if that was so why my services were continued for one month and bill forwarded to me on my address nothing much then at least some kind of warning and some time could be given to rectify it.
5 i am highly aggrieved by this behaviour and careless attitude towards your customers and will be lodging a complaint abt it in the forum.
6. this is for your information .

Airtel — Pathetic Service Provider In India

Dear All,

I think airtel is the most pathetic network provider in country.
they are in market just to exploit customer. in the era of globalization where customers are treated as GOD and KING, bloody airtel people believe that they themselves are god. i am using blackberry enterprise service paying Rs. 899 as monthly rental for that and calling rental seperate. yesterday i gat a mail from airtel that we can download uncensored big boss videos without mentioning any terms and condition or whether its chargeable or free. i clicked on the link and the next moment i got a message from airtel stating that i have been charged for Rs. 99 as charges of same. i called up the customer care they said they cant help it and i have to pay 99 as rental. i shouted her that i have already taken unlimited downloading plan then why to pay 99 extra, she said since u clicked it u have to pay. its not a matter of 99 rupees but its abouit cheating innocent customers. they are trapping and cheating customers. thats it.

i have activated missed call alert service from them. i have been charged rental of same every month but i never recieve a single message from them. despite the fact that my office colleagues, freinds, family, etc. keeps on complaining that my cell is never reachable.

GUYS THE ONLY SOLUTION FOR THIS IS THAT FROM 1ST DECEMBER WE CAN SWITCH TO OTHER SERVICE PROVIDER AND OUR MOBILE NUMBER WOULD BE SAME.
I AM DESPERATELY WAITING FOR 1ST DEC TO CHANGE THIS PATHETIC SERVICE.
YOU GUYS ALSO CHANGE THE SERVICE.

THEN Mr. SUNIL MITTAL WILL COME TO KNOW THAT CUSTOMERS WHERE USING AIRTEL NOT BECAUSE OF SHAHRUKH KHAN OR SAIF ALI KHAN BUR BECAUSE THEY DONT WANTED TO CHANGE THERE NUMBER.

GOD BLESS TO SUNIL MITTAL AND THE SO CALLED BHARTI GROUP...


REGARDS
SHAHID JAVED ANSARI
[protected]
[protected]@live.in

AirTel — Worst service provider

I had lodged a compliant to the airtel digital TV customer care 7 days back.Everyday I am calling them atleast 3 times a day asking to resolve the issue.We are unable to view any channels and hence we requested the customer care to ask the engineer visit our residence to lookninto the issue.Everytime we are geeting a false commitment that the engineer would be contacting you, or reaching the residence in next 1 hour, however nobody turms up.Everytime they raise a service desk ticket and without resolving the issue they send an sms to our mobile confirming that the issue has been resolved and the ticket is closed.We lodged a compliant for the same however no action was taken.Till today nobody has turned up or called us for resolution of the issue.This is the worst service provider we have ever come across.We strongly recommed no customer should use such service provider if they dont value the customer.

India top and most pathetic and worst telecom srvice provider is AIRTEL it is in all aspects they cover everything in being bad the most pathetic customer serivce and worst attitude of the customer service personnel, the network is bad always and everywhere, calls keep droping. No connections. the system on its own shows our device as shut down. THere is no voice clarity. apart from these technica
l issues they have billing issues too they show some thing else when we sign up for the plan but the truth is they change as they wish, the call rates are totally different from what we are shown and what we get in our bills, they are really bad guys who dupe people. No one should be encouraged to use airtel, I will honestly cherish the moment this company drowns. I will never wish this company anything good. Their customer service people have actually harrased me badly. Since we dont have easy access to any lawyer they think they can do anything they want. How do we free of cost put a legal case against such stupid and worst companies. The biggest case was even when i had cancelled my number 6 months ago by even talking to their call centre people and writing official emails they kept generating bills with rental plans of Rs 599 per month and for 6 months they dragged this issue and never actaully cancelled the number and finally when i did not pay the rental amount they sent a legal notice, what the [censored] i have cancelled this number but still they generated the bills and dragged the issue for 6 months and then made me pay by sending legal notcies such is the bad practice of airtel. also behold this plan of Rs 599 monthly rental also was not choosen by me but these people automatically updated this plan on my number even without telling me such worst attitude of these companies. For the money they have looted from me they will suffer badly and trust me such type of attitude will bring this company down very soon

Same with me...I am in call from morning with AIRTEL guys but no use... I have specifically taken the package for the 3 channels and now they removed the channels... when i ask them to atleast cancel the package, they say they cant do it also...

Is there anyway we can put a case in consumer court on this??

Aravind

Hi,

Same with me, I called airtel digital customer care ref#[protected], they have remove the 3 channels without any notification to customer..
Airtel is forcing there customer to buy the 3 channel package.They are openly cheating /burgle the customers

Guys, also register your complaint on [protected]@in.airtel.com


Thanks,
Ashish

Dish TV — new channels add

all dish operators add new channels like bindass, firangi, manorama, world movies. why not dish tv add these channels. plz add these channels but we will choose other dish

why dish tv is not ading channel like bindass, neo cricket, neo sports, utv world movies, bhojpuri sangeet, ndtv lumere, ibn 7, ettc. please reply to me i will be highly thankful to you

Airtel Dish Tv — adding new channels to list

now infact dish tv has also aaded another channel.. SAAM Marathi..
airtel dish tv should also add the same channel considering that most marathi public is in maharashtra. and the channel is also popular there. so hope they will add another channal.

have complianed few times on their customer care line but all in vain..!
Hope this complaint will not be a waste

AIRTEL DIGITAL TV — added 10 channel Eco Sports Pack-I No request

I have with airtel digital TV ID [protected]. on 08.11.2012 AD - ARWTSV added 10 channels to Eco Sports Pack with revision in rent > I have no intrest in Sports Pack,Pl. quit/cancell the above 10 channels >

Hi,

They have removed ESPN, STar sports, STAR CRICKET from the economy sports pack and have added them to mega sports pack...i.e the higher end packs.
Even i am facing the same problem.This is not the first time they have done this and that to without any prior information to the customer.Have requested them to take away their dabba(connection).
Pathetic experience with airtel.
Worst service...!!!

Customer Id: [protected]
Package: South economy sports

Few months back airtel removed AXN, UTV World movies and all english news channels from my package (except NDTV). The price was also increase from Rs. 232 to Rs 250 pm.

Now they have sent a message that star sports, espn and star cricket will also be removed.

How can they keep removing channels and increase the price without customer's approvla?
They might have added some Zee channels which I never watch!!!

Why should I pay for a package which has no channels that I need.

I want english news channels and Sports channels. Thats why I took south econoomy sports.

Please provide a resolution. Contact me on my email

The same problem with airtel for me also.
They are saying the package as South economy sports and removing the sports channel's.

They have removed espn, star sports, star cricket and that too without intimation.
When i called customer service they said from 1st dec we have removed these 3 channels from all pacakges and have to pay extra 50 rupees pm for these channels.

They have added two other channels which I never watch.

why should I pay extra for the channels which I don't watch.

Hi,

I am a Airtel Digital TV customer, i have complaint regarding their plan change activities

Pack : Economy Sports Pack

From today Airtel DTH people have removed ESPN, STAR SPORTS and STAR CRICKET from Economy Sports Pack. But how can they change the already decided plan, i am paying Rs. 275 for watching all these channels in a single pack. I have already done an advance payment of 1 year for this plan only. Now Customer care is asking me to either change the plan to MEGA or else subscribe for ESPN sports pack worth Rs. 50 p.m. Isn't this is a clean cheating with us? I would also like to question Airtel as they seem present here you people are celebrating from last few days cause you have been ranked a No. 1 trusted brand in this country by one survey and don't you think so trust has been broken here. I am Airtel customer from past 6 years, and i really don't want to switch to some other product.

customer id : [protected]

The same mentioned problem for me.

When i contacted customer care, they told that plan is changed by their own. and they replaced with Sony six and some xyz junk channel. and made Discovery chanel tamil free. Did we ask these things ??

my name is Ravikumar i am also facing the same problem, they have removed star sports package without any intimation. how could they do that without any intimation . I have been using this from past 2.5 yrs. So soon i am going to change connection.for people who want to go for new connection dont choose AIRTEl its worst and price also very high. go for videocon or tata sky

customer id:[protected], my name is Gurdeep Singh, Iam facing a very same problem, they removed star sports, espn, n most important channel star cricket, without any information which is very bad, iam using this connection from last three years.now iam not happy from my connection n iam going to change my connection, plz start espn, star cricket, star sports again, otherwise i will change my connection.

I have just now spoke with the customer care executive and then escalated the same issue to the manager. The manager could only say that they their budget was not fitting and it is the decision of the company.
I asked them why the customers view/opinion was not taken before they took this action. why should we compromise at this extent.
My request to all other customers/viewers like me---- Please raise your voice. Don't keep mum. We unitedly can fight against such an injustice.

Thanks
S Bhattacharjee

I too have the same kind of problem. I am also told these sports channel will be removed from 15-Jan-2013 because its a HD connection and free for only 3 months.
I never told all these when i opted for the package.
I also opted for an add on connection with south economy sport package but am not geting Start cricket espn etc...
If i would have known before i wouldnt have gone for Airtel DTH add on connection.
No communication happening in front of removing channels from what they promise.
When I spoke to the customer care they keep on saying airtel has decided nothing they can do on these things.
Completely dissatisfied with Airtel DTH

My airtel customer ID is [protected] & emailid is [protected]@gmail.Com

for hw many days...? spk 2 c.care with call-recordings, write 2 c.care and nodal then file case in consumercourt. cheap and best. hav copies of all sent and received mails.

AirTel — Inconvenience in services

I have complaint many times but there is no one to listen to me about the network problem that is going on I amsuffering from this problem since one and the half year. Whenever I call them they just say that there is temprary problem going on and soon they could resolve it. But till 24/06/08 they have done nothing. Nearby to my home there is MDS Universty and they are not taking it seriously. What should be done? Whom should I complain.

Thankyou

Varun Gupta
[protected]

We have registered with Airtel for a new Broad Bans & Land connection by payibg Rs. 500/- on 14 July 2011 vide CEF No.2803672. During the booking it was informed that the connection will be commissioned within 2/3 days.

Since 18.07.2011 I have been trying with all resources to get the connection or getting the connection resolved. At different time a different stories are being told. I have been asked to contact one Mr. Sarkar of Airtel-Tecjnical incharge(Mob:[protected]. Though I had been in touch with him he will give ftresh assurance. Subsequently he has not been receiving the Phone or is Metro or sick and would call me. He has neverresponded of his own.

I was also informed to contact one Mr Amit Rajput, marketing incharge of the area(Mob:[protected]. He either does not receives the phone or replies that he will return the call. At times he tells that if the connection has not been made through, to send him the SMS.

I am of the opinion that Airtel is not only Technically incompetent, they are administratively inacapable in resolving to the issues faced by the customers. I have logged down all details of all contacts/efforts to approach Airtel officials so that the real problem is surfaced. I have also forwarded my complains to the Nodal officer & Appelate officer(Del). Even these offcials atre also sleeping. I have now surrundered and thought of not wasting my energy and time in pursuing further. Surprisingly, no response are there from Airtel to know what happened to the booking.

Is it this way of earning revenue by taking Rs.500/- and harass customer. I know, I will not get any response from now also, but surrundering is what I am not in a position to accept. I will see the end of it even it requires to approach your CEO, Mr. Mittal

where ever you go the problem will come with u. not an issue. As per pt.5 d lady honestly disconnected 'you' but did she pay back your advance. And 2 my experience Airtel are NOTORIOUS people NOTED for swindling money. mail them. get reply. take copies o[censored]r mail and their reply and file cheating case in police.

All the required documents and photos have been submitted and verification also completed but they are not activating the service

dear mr. dont wait fr toms all life take to action. send mails receive reply and file case in consumercourt nw imd. cheap and best.

thieves call mail c.care escalate 2 nodal and file any case i[censored] can

Airtel Connection — amount withdrawal automatically

my airtel no is [protected] i full fill amount by 40 rs approxmite yesterday but automaticely cut from my account and now balance is -6 rs .

Airtel — Being charged Rs. 5 everyday

I had subscribed for alerts subscriptions service on Airtel STK. Later i wanted to unsubscribe it, i called the customer care, they said that it will be unsubscribed on 23 sept but it was not done. From that day i am calling them but they are just giving me new dates. I have even recieved a call from the nodal officer saying that the service will be unsubscribed within 48 hours but nothing is being done even after the completion of 48 hours and am being charged 5 rupees everyday (if my phone has sufficient balance).

Airtel — Charged Rs 5

Sir I am using airtel services provider last 2 years. Last 3 weeks if i recharge my account suddenely charge for Rs 5. Sir i asked customer care many times but they are not response to me. Sir if i ask charged amount they are complaint me about you are subscription for vas services or games download they are telling like this.sir i am middle class family and also jobless person now only looking for jobs . Please sir kindly to take necessary steps about charged for Rs 5 and also to take legal action about the company .Please help me sir not only me some of them is there in the world please to take action the company it will help in future .

AirTel — Charged Rupees.

Respected Sir,
I m sorry to say that Airtel is not as before, very poor response towards the customer complaints. My name is Saurabh tiwari, i stay in Bhopal, Madhya Pradesh. My no.is [protected]. i am using Airtel service last 3 years. bt some few days per day i lost my balance. 19.03.2012 ko time 12:09 PM mere no. me sheroshayari service activate kr di gayi aur 03 Rs. charge kr liye gaye jabki us waqt mera mobile tabel per rakha hua tha aur mai Computer pr work kr rha tha .. n m not press any key ... na hi koi call aaya. then i call custmer care to unke dwara kha gaya ki 04 hour me aapke Rs. return ho jayenge per nhi hue. my request reference no. is CSHWC[protected]. Again after some days they alerts jobss service in my no. and charge 1.5 Rs. when i want to call custmer care they disconceted my no. and again charge 01 Rs. for IPL alerts... aur mera call custmer care se disconected kr diya gaya. i also mail Nodel officer bhopal region bt no one here my complaint/request.
After that called up customer care several time no response. my call is disconected.

Please sir help me. i[censored] cant help me i have PORT my no. for another service & i also go consumer court aganist AIRTEL.

It is really a shame, on the part of the Management, to dupe Corporate Clients in this manner.

Regards,
Saurabh tiwari

If this is being read by the concerned authorities - please help me .. my email address is [protected]@gmail.com

How to stop the money charged on different subscription in airtel mobile