Airtel Complaints & Reviews

AirTel — Wrong billing in post paid connection

I passess a post paid connection of airtel. After getting the coonection I encouraged many people towards this Airtel post paid connection and to many of my friends I provided on behalf of me thinking that Airtel services is the best. but My Thinking was wrong. four months before I observed that my unbilled amount is increasing surprisingly by 300 to 500 rs. per day. I made complaint at customer orally than by SMS and then in writing at local ofiice to check and solve this problem. But it is regret to say that no one give proper response and said that it may be use of air tel live. I informed that I didnot active the airtel live and I am not using, even though if it is active than please deactivate this as early as possible. But they didnot care for this. After that I got a bill of Rs. around 3000 and in next month around 4500 showing the use of airtell live for a huge amount. I can not expect this type of blunder mistakes in such a big company of Airtel. Now the number has been cut from two months and they are insisting for the payment of wrong bills. You are requested, Kindly arrange to solve my proble as early as possible according to the name and fame of the company and arrange to send the coorect bill so that i can made the payment and my number can be start again.
Thanks and regards
D P Tripathi
My mobile no for which complaint is mentioned is [protected]
Raigarh chattisgarh

Current no. is
[protected]

AIRTEL/ POST PAID BILL — WRONG BILLING

I am the customer of Airtel since past 9 years and have been using the number
[protected] but recent experience with Airtel has forced me to rethink about my
choice of Airtel as my mobile service provider.

Recently i got a bill from Airtel of more than Rs 4000 and when i enquired about
this, i came to know that this is for usage of Airtel Live and it was shocking
for me as i did not use Airtel Live. My past usage has never been so high. I rasied this matter with 121 in
January in my conversations with them but no proper response was given. After
getting my bill i again raised this matter with 198 and raised a complaint but i did
not get any satisfactory response. I further escalated the matter to Nodal Officer and appellate office and they are also insisting that this bill is for my Airtel Live usage, however, i would again like to reiterate that i never used Airtel Live and how can there be so much usage in one month when there is no usage in the past.

Further, there are some charges of Rs 477 for SMS-others and these are mainly for various games which i never subscribed to. I am shocked that i had conversation with 121 regarding these messages also but they said that nothing of these sort is happening.

I am still getting messages for various downloads which i am not doing. I firmly believe that there is something wrong with system.

For instance i got a message from AD-54321 on 16 Feb 2011 stating " you have been renewed for Games Club subscription service from Airtel. You have been charged Rs. 30. Get latest games at http//gclub.in/ea." However, i never subscibed to such service.

Please help me out as airtel is not listening at all.

Rgards
Achal Gulati

Postpaid Connection — blocked outgoing calls

Hello Sir,

I have a Tata Indicom postpaid connection having this no ([protected]),on My Number 29 June 2011 my outgoing calls and my services has been blocked to you side without any intimation. Any way i tried to call ur customer care executive they can’t provides any help to me.

Airtel — unnecessary hello tunes and network problem

Im getting to hear unnecessary hello tunes on my cell phone daily atlest i get to hear 20 hello tunes without subscription on my cell phone. There is a lots of network problem

I have prepaid mobile connection [protected]. Airtel has been sending me unsolicited "thought for the day" and deducting Rs 3/- every day from my account. After great effort and repeated try, I could catch hold of a Customer Service officer on "121" . Lodged a complaint. He promised to get me the refund of the amount so debited. I do not know what he has done so far. The debiting is continuing. They have not stopped the same even when my prepaid amount is showing debit. The debit has also occurred only on account of the above said disservice.
Will they please stop this harrassment and refund me the unsolicited debits?
Srinivas Acharya (M S Acharya)

respected sir,
my mobile number stands [protected]
I have been a very fond customer of airtel until the recent past incidents. previously, it was in the mnth of july, that i had received an sms to recharge a certain amount and all local calls to be 60p for 1 month. which i just got for0 days.
secondly, this tashan.com has been charging 20 rs every week from my account. this again is an un-necessary harrasment.
both the complaints had been registered with your coustomer care. everytime i received a sms saying my complain will be resolved within the next48-72 hours which haven't yet come in the past 3 months.
please help
pratik agarwal

My name is Sarabjeet Singh and my cell No is [protected] with a Prepaid
Airtel connection.
On 17th Sept eve, i recd an SMS stating that i have been subscribed for
Hello Tunes and Rs 30/- has been deducted from my balance.
I imme called up at your Callcentre and informed them that i have not
requested for any Hello tunes activation and kindly deactivate it and
refund the amt back to my account and a complaint was registered. I was
assured that the money will be refunded back in 24 hrs.
Next day again i called up to inform them that the specified time has
crossed and the amt is yet to be refunded, then i was told that there is
some problem with the system due to which all refunds will take additional
24 hrs
On sunday morning at 10:15am again i called up to check on the refund. At
this time your executives told me that the refind cannot be processed as
the request was made by me for activation. I have been clearly
stating right from day one that i have neither made any request nor recd
any automated call from airtel for such requests.
I have spoken with kamal ,. the escalation desk officer but he is not
willing to listen
Further this interaction was not classified as a complaint when i had
specifically mentioned that this is a complaint. Also your team was not
willing to share the case reference no and only after repeated calls i have
managed to get the same.
I have been associated with Airtel for couple of years now and never faced
any problem this is the first time when this issue has come up and there is
no one to resolve my query. I am writing this mail with a keen expectation
of receiving a positive reply from your end
Awaiting refund of the amount at the earliest

Inspite of 8 reminders and following up for last one month , i am yet to receive a resolution

Airtel — UNNECESSARY DEDUCTION OF AMT.

I AM USING AIRTEL NO [protected] SINCE 2004.MR. PUNEET THE SR. OFFICER IN AIRTEL I INTERACTED WITH HIM REGARDING MY PROBLEM FOR DEDUCTING RS. 99 FOR SUBSCRIBE SOME GAMES BUT I HAVN'T SUBSCRIBED ANY GAME PLZ SOLVE MY PROBLEM AS SOON AS POSSIBLE

DEAR SIR

MY MOBILE NO [protected] I HAVE DONE A RECHARGE ON 04.08.2010 OF 333.00 PLUS I HAD A BAL OF 67.00 IT WAS A TOTAL OF 400.00.AFTER HALF AN HOUR ALL MY BALANCE WAS DEDUCTED AND ONLY 0.22 PAISE WAS THERE.18 MASSAGES I RECIEVED OF DOWNLOADS BUT I HV NT DONE ANY DOWNLOADS. I SPOKE 2 CUSTOMER CARE MORE THEN 8 TIMES BUT THERE IS NO RESPONSE FROM THIER SIDE. PLEASE I REQUEST U 2 REFUND MY BALANCE.LOOKING FORWARD FOR UR HELP IN THIS MATTER. AS AM NOT GETTING ANY RESPONSE FROM AIRTEL CUSTOMER CARE,PLEASE DO THE NEEDFULL.


THANK YOU
SHEETAL
MANGALORE

I m moumita..i have prepaid airtel connection ...on 19 th of august at 8:19am i recieved a message from 543210 stating "thanks for downloading games using Airtel live wap.You have been charged rs.99".....but i havent downloaded nething...but according to their "error free" database i have downloaded 2 games which charges Rs50 n Rs 49... no such games were stored in my applications folder of my phone(it was nt possible also becoz i havent downloaded such games ,,so how it could be??).....i have repeatedtly asked artl CCE s to consider the matter n ensure me that it doesnt happen in future but they told me it can occur again ...unnecessary deduction of balance n no refund!!!!!

I RAJU AVHAD

RESPECTED SIR /MADAM

I RAJU AVHAD YOUR SUBCRIBER OF SIM CARD FROM LAST 2 AND HALF YEAR .

WITH REFENCE TO ABOVE MENTION SUBJECT . FROM LAST THREE TO FOUR MONTH A UNNECESSARY DEDUCTION OF AMOUNT IS TAKING PLACE WITH MY NUMBER .
EVEN IF I DONT SUBSRIBE ANY SERVICE ( WHICH HAVE TO BE DAIL FROM ) THE AMOUNT IS DEDUCTTED FEQENTLY. WITH PROIR INFORMATION
.

BELOW IS THE DETIAL OF THE PROBLEM FACED AND COMMUNICATION WITH CUSTOMER CARE .

1) TODAY ON DATE 02/02/2011 , DURATION WAS 10:48 MINUTES.
I HAVE CALLED ON 198 SPOKE WITH EXCUTIVE :- LALITA ( I WAS NOT HAPPY WITH HERE PROBLEM SLOVING ,ARE COMMUNICATION WAS MORE CHILDREN LATER WHEN CALL WAS TRANSFER TO SUPERVISOR :- MUKESH HE BEGAN WITH A RECORD THAT YOU HAVE SUBCRIBE THIS SERVICE BY DIALING THE NUMBER ( THE SERVICE THAT WA AVIL TO ME POSTER SERVICE NEITHER I DO RECIVE ANY POSTER OR MESSAGE BY ON DAILY BASIS RUPEE 1 IS DEDUCTED ( WHEN LAST MESSAGE SERVICE IN WHICH WE COME TO NOW ) WHAT WHERE ARE LAST 5 DEDUCTION WITH DATE AND TIME .

EVEN I HAVE WARREN TO SUPERVISER THAT IF PROBLEM THEN I WILL TAKE THE MATTER TO CUNSUMER FORUM ,HE APPROACH WAS SO CASUAL THAT CANT BE DECRIBE ( NOT ASPECTED FROM THE A PERSON A DESIGANTION )

FROM LAST FIVE DAYS DAILY 5 RUPEE ARE DEDUCTED

2) ON 17TH JAN 2011 SMS FROM 121

REQUEST REFENCES NO IS CBDJK[protected] TIME 11"16:51 PM
ON THE SAME DAY SPOKEN VINOD BHOSALE SUPERVISOR AND HE HAVE INFORM THAT I WILL NOT GET ANY MESSAGE AND CALL REGARDING ANY SEVICE WITH 45 DAYS .


3 )17TH JAN 2011 TIME :- 11/01:33 PM FROM 121
YOUR REFENCE NO NDNCIS WI[protected]. ALL PROMOTIONAL COMMUNICATION TO YOUR AIRTEL NO SHOULD STOP WITIH IN 45 DAYS FROM NOW .

BESIDE THIS MY GRAND MOTHER IS NOT KEEPING WELL SO I HAVE TO FEQUENTLY CALL TO DOCTOR AND MY UNCLE .AND THAE IS WHY I DO RECHARGE FOR 295 AND ABOVE .
AND IT IS YOU SERVICE WHICH CREATING PROBLEM WITH UNCESSARY DEDUCTION

THESE ARE THE PROBLEM THAT I HAVE FACED ,
I HOPE I WILL GET JUSTICE ,

IF I DO JUSTCE FROM YOU FROM WILL PROCEED TO CONSUMER FORUM
WAITING TO HEAR FROM YOU .

UNHAPPY CONSUMER
RAJU AVHAD

Sir, I got the message that "your Radio Dhun has been activated" and my balance has been cut from my mobile and whenever I use to contact customer care, they put my call on waiting or on hold....Please help me!!

my contact no.--[protected]
email id- [protected]@gmail.com

My number is [protected]. I want to lodge a complaint with airtel service provider since am quite pest off both with the service and the customer care. As for some services which was not opted by me,I have been constantly getting deducted certain amount from my balance. For example this afternoon i was in a hospital for an emergency. Though I have disabled my data connectivity from morning, i suddenly lost my existing balance and got a msg that my balance have been deducted for videomod or something else. I am trying to connect to the customer care from that time for a clarification. No one is picking it up till now. I was struggling a lot to connect to my dear ones from the hospital. This was not the first time. Last time when i called the customer care for clarification, they said it was done by mistake and i will get the amount back to my account. But that didnt happen.I am really running into a deep mental stress. Somebody help me out in this.

Dear


This is I am Compelening second Time About Bharti Airtel, They have very poor service and Unnecessary Deduct of Balance, Bharti Airtel Don't Any Kind of Manner Becose Before One week Allso Some similer kind of situation Happend.



Rahul Haldhar
[protected]
[protected]@gmail.com

This is to inform you about the unsatisfactory services being provided in gujarat region.
The issue is that i recharged my GSM no. [protected] with Rs. 50 on 23
june 2011,and on the next day there was a deduction of Rs. 34 from my balance while i was talking to my parents without any request for services.I complained about
this matter by mailing on your email address but there was no response.
The problem prevailed when i got my no. recharged for Rs. 30 on the same day and a deduction of
Rs. 6 wa there again on first of july.
So i request you to please see into the matter and take necessary
action otherwise i will have to complain to higher authorities as i m
going to do it now if some action is not taken as soon as possible .
Thanking You,
Yours Sincerely
ABHISHT YADAV
AIRTEL GSM User
Mobile Number with referred problem ([protected])
date: 3/07/2011
EMAIL ID:- [protected]@gmail.com

Hello,
Its is very depressing to inform you that Airtel is highly apathetic towards customer complains.
I have a pune SIM card ([protected]) in my name Nikunj Dosi. I have been out of Pune since last one month. I have been using Mobile internet services by this SIM card in Mobile Office (with 98 Rs. recharge). Despite having balance and validity, in the last 2 or 3 days Airtel has deducted more than 60 Rs. from my main account balance. I tried many times on your toll free no. +91-198, but its not responding and through 121 i couldn't talk to Customer Care executives of Pune or Maharashtra region. When I tried to contact Customer Care executives through 121, I was received by Rajasthan call center (As i told you, I have in Rajasthan these days) and they couldn't solve my problem. I want my deducted balance back. And please make availability of your customer care services more simple. Being a loyal customer of Airtel since last so many years, I am giving Airtel a last chance. Else I will switch to DOCOMO through MNP.
I hope this time I would be heard.

Once again Airtel has let me down, rather i should say now Airtel is irritating me. And now the limit is over. What do u think of yourself. Without informing, u people have increased call rate on my tariff plan. Let aside 3G, your network coverage is inadequate for even normal calls, and cross connections are more often than your customer care recipients.
This time I m not here for any complain but this to inform you that u irked me a lot, your customer care executive think they are more intelligent. Fine.
I am switching to DOCOMO, thanks to MNP. And not only me, i have also persuaded my 8 other friends to do the same.

The above said company is just going on deducting my balance unnecessary for some of the services which i never used. Whenever i called to the customer care they always told that they will surely look into the matter but yet no action have been taken by them.
I request the concerned authorities that please look into the matter and make a possible resolution.

AFTER A LONG TIME THERE WAS AGAIN A UNNECESSARY REDUCTION OF RS.3 FROM
MY ACCOUNT FOR SOME NEWS FACILITY ON 19th SEPTEMBER 2011 EVEN THOUGH I DIDN'T ASKED FOR THAT.
ITS NOT YHE FIRST TIME I AM FACING SUCH PROBLEM IN MY AIRTEL SIM([protected]).
WHENEVER MY BALANCE IS LOW IT STARTS TO GET DEDUCED DUE TO UNNECESSARY
CUTTING OF BALANCE.
I WANT YOU TO KINDLY GO THROUGH MY NUMBER AND DO THE NEEDFUL BY
STOPPING THE SERVICE AND PROVIDING ME SATISFACTORY REPORT AS SOON AS
POSIBLE.
Thanking You,
Yours Sincerely
ABHISHT YADAV
AIRTEL GSM User
Mobile Number with referred problem ([protected])
date: 3/07/2011
EMAIL ID:- [protected]@gmail.com

SIR,
WITH DUE RESPECT I ABHISHT YADAV OWNER OF AIRTEL ([protected]) WANT TO TELL YOU THAT AGAIN THERE WAS AN UNNECESSARY REDUCTION OF BALANCE FROM MY ACCOUNT. SOME SERVICE HAS STARTED ON MY MOBILE WITHOUT MY CONCERN AND THERE IS A REGULAR DEDUCTION OF RS. 1 FROM MY ACCOUNT FROM PAST A WEEK.
I WANT U TO KINDLY LOOK INTO IT AND PROVIDE ME THE PROPER SOLUTION FOR THIS.
THANK YOU
ABHISHT YADAV
MBL NO.-[protected]
[protected]@gmail.com

SIR,
I ABHISHT YADAV USER OF AIRTEL NO. [protected], WROTE A MAIL TO YOU TWO DAYS BACK ABOUT THE UNNECESSARY DEDUCTION OF BALANCE BUT NO RESPONSE HAS COME FROM YOUR SIDE AND STILL THERE IS AN UNNECESSARY REDUCTION OF BALANCE OF RS.2 EVERY DAY.
WITOUT MY CONCERN SOME SERVICE HAS STARTED DUE TO WHICH THERE IS A REGULAR DEDUCTION OF RS.2 FROM MY ACCOUNT FROM PAST 10 DAYS.
I WANT YOU TO KINDLY GO THROUGH MY PROBLEM AND DO THE NEEDFULL BY CLOSING THE SERVICES THAT ARE GOING ON AND ALSO RETURNING THE AMOUNT THAT HAS BEEN DEDUCTED.
THANK YOU
ABHISHT YADAV
MBL NO. - [protected]
EMAIL ID - [protected]@gmail.com

balance is deducted unnecessary without activating any service by user and it has happened several of times. when the number is switched off for some days then also balance is deducted by activating any service by service provider. and call to costumer care is also not connected. Please take an immediate and strict decision over this.

SIR,
I SUDHIR CHAVAN USER OF AIRTEL NO. [protected], LOCKING A COMPLAINT FROM A MONTH ABOUT THE UNNECESSARY DEDUCTION OF BALANCE BUT NO RESPONSE HAS COME FROM YOUR SIDE AND STILL THERE IS AN UNNECESSARY REDUCTION OF BALANCE OF RS.1 EVERY DAY.
WITOUT MY CONCERN SOME SERVICE HAS STARTED DUE TO WHICH THERE IS A REGULAR DEDUCTION OF RS.1 FROM MY ACCOUNT FROM PAST 30-45 DAYS.
WHEN I WANT TO TALK WITH SENIOUR FROM CUSTOMER CARE, MY CALL CAN NOT TRANSPER TO SENIOUR CALL DISCONNECTED BY CUSTOMER CARE. MY BALANCE DEDUCT FROM Rs100 TO Rs7.69. ALSO CALL TO CUSTOMER CARE IS ALSO DISCONNECTED FROM MY NUMBER.
I WANT YOU TO KINDLY GO THROUGH MY PROBLEM AND DO THE NEEDFULL BY CLOSING THE SERVICES THAT ARE GOING ON AND ALSO RETURNING THE AMOUNT THAT HAS BEEN DEDUCTED.
THANK YOU
SUDHIR CHAVAN
MBL NO. - [protected]
EMAIL ID - umesh.[protected]@gmail.com

I am AIRTEL customer with the number[protected].The balance of my prepaid account is being deducted Rs. 34 without any prior notice and even without any pack activation.i have already complained to the customer care lots of time.there has not been any effort from the side of customer care to resolve this problem and they also deactivate the service. Now i am not able to connect with customer care.
I recharged sms pack rs.9/- on 16.04.2012 after 2 days my sms pack deactivated automatically,then i complained but the customer care does not reply any thing,they always told stay online then in meanwhile call was disconnect without any reason .

After a week period again im getting message to renew the pack.

You are requested to please see this and help me what i will do this regarding this.

Dear Laxmi Priya Das,

We would like to inform you that your concern listed 24 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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no sir i didn't got any balance plz sir i m feed up plz returned my balance.

Sir,
I am C.B.Singh, a student staying in north Delhi, using a sim of your network AIRTEL having the number [protected].Sir I am sorry to bring to your notice that the network service has been unsatisfied and unreasonably ripping off my balance for no reason.M deeply hurt and regretting that i used the network and i cant even change it at-least for a month as i have given this number to few important places.I even complained to the Customer care but my calls has been unheard and cut.Sir, I m narrating the whole story.

Today morning at 11.23 i recharged my mobile for 100 rupees and around 86 rupees were credited.I made a call for about one minutes then i kept the phone for charging.After one hour when i tried to call one of my friend i was told that i have no balance in it.Then I recharged for another 100 rupees and I called the customer care and inquiry about it then they told me that it has been deducted due to airtel gprs which i didn't used.After clearing everything my problem had been solved and my account was credited with the unnecessarily deducted balance.I was credited with 86 rupees and my account had 169 rupees.Then i made some calls to my friends and my account had 152 rupees.Then I kept the mobile and after some hours at around 4.30pm when I checked my balance it was again 0.00 rupees.I again recharged for 50 rupees so that i can talk to the customer care executives directly.I told everything to the executive and he told me that he will direct my call to the senior and then the phone has been cut.

Sir my humble request to you.The 152 rupees that i had been ripped off is not as important as my fear that if i recharge it again will it be deducted.How many times i have to face such unfair things.SIR WHY IS THE NETWORK IN-SPITE OF SUCH BIG NAME AND REPUTATION BEHAVING LIKE THIS WITH ITS CUSTOMER AND SIR, IF SUCH THINGS HAPPENED TO YOU BY SOME SERVICE PROVIDER,HOW WILL U LIKE THE SERVICE TO HELP U BACK.

Sir,please look into my problem.Though its not a big issue,its about trust and reliability.Sir please do reply.I will be so grateful and thankful to you

Yours sincerly
Chongtham Bishwachandra Singh
[protected]

I was on roaming for a month in November 2012 and my balance was Rs. 333. Then after a week or so, suddenly Rs. 100 was deducted. I neither made any calls, nor did i recieve any. And then after 3 days again the balance got deducted. Finally i was left with no balance at all during roaming.
And when i try to contact the Airtel customer care(121), it gets disconnected automatically on choosing one of the options.

I would want Airtel to call me for this clarification as I cannot reach their customer care and justify the reason of deduction of my balance.

And this is the second time the same issue has occured. Last time also i had lodged a complaint and my money was refunded. I dont think everytime a complaint is required for Airtel to refund the unnecessary balanace deduction. When they are not justified deductions, Airtel should not deduct the amount in the first place.

Thanks

Mob no: [protected]

The airtel company is not taking up my complaint and not listening to my complain.i called them everytime and tell my problem and they dont take any action.they are least interested in my matter.they are also deducting my balance unnecessary and instead of warning them and saying them about the same they keep disconnecting the line and also without informing me they keep on changing my packs
Again and again my balance keep on deducting.i have lost many rupees as my balance.
I please request you to plz look into the matter amd take necessary action against the airtel company.
Its a request from my side.
Thanking you

Sir/madam

I am Sumantra Das and my mob GSM no is [protected].I had recharged a tariff plan scheme of Rs.48 which said that every STD rates will be 30paise/min for 28 days.but from afew days i hav observed that airtel is deducting more than 30paise which is very unfair...I have been using this no. for last so many years. Now the unfair practice that they have started to earn money is not all accepted.please look into the issue very seriously.


Thanks and Regards.

I, an active user of AIRTEL telecommunication having number [protected].used to face unnecessary balance deduction from main balance inspite of having active gprs data plan balance for using Mobile Internet.at the first time when my balance was deducted I called to the customer care and they refunded my balance, on the same day the same problem happened and again I called customer care but they denied to register my complain and disconnected my phone call in a rude manner. The reference number that they provided next was CBDMO[protected], registered on 28/08/2014.
I wanted to seek adequate remedy and want my credit balance back and expect such problem not to arise again

hi

i
had balance amount of about rs 150. on my mobile...and had not been using my mobile for a monthas I was on roaming..still entire amount got deducted from my cell. Again i recharged it with an amount of rs 220 and switched off my cell. The following day when i checked for balance rs 17 was deducted. Customer care says it is because of Ttmvrock service activated since mar 2011. This is rubbish...I never activated this service nor have experienced any balance deduction because of this service ever...thren how can u make such a statement.

This kind of behaviour is highly unexpected from Airtel . You owe me an apology and iam looking forward for a quick action on my complaint.


Premlata Pandey

mob - [protected]

AIRTEL DIGITAL TV — Channel not showing on TV

I am Airtel DTH customer. 15 days ago, I was complaint to Airtel customer care for Hindi News Plus channel is not showing on my TV, so many complaint to the Airtel DTH customer care, but not solve my problem.
So please receive my complaint & solve it.

Name - Manoj Kumar Patnaik , Customer ID- [protected]
Three Order No. by the Airtel DTH Customer Care to me.
Order No- 2378456 Dt-10 April 2010
Order No- 2401116 Dt-12 April 2010
Order No- 2412465 Dt-14 April 2010

Airtel DTH — Worst Customer Service on Planet !!

Pleas...Please... think Twice before ones take Airtel DTH connection. I would say no even if they give it for free !!!!! Asolutley no pease of mind with Customer care and they have no clue what they speak as they are bunch of illiterates working together !!!!

AIRTEL DIGITAL TV — Channel are not displayed

I have an Airtel Digital TV connection with Customer ID: [protected]. The set top box is telling all the channels as unsubscribed from dated: 23/06/2011. I made contact to the customer care several times but the problem remains same till date.

i am claiming for my full talktime of 200 rupees which is 200 rupees of talktime.

AirTel — Unwanted deduction in balance

I just get message from no. 64611025
that u have been renewed for subscriptionservice on Airtel IVR, charges rs.25,
& that amount deducted from balance
till now i don't know or Customer care don't give me any explanation about my query.

i have prepaid connection of airtel, i recharge teriff of Rs 42, in which local & std 100 msg free but amount deducted from balance
and when i call to complaint on198 they baard my call till now i don't know or Customer care don't give me any explanation about my query.

when my sim is not in use (out of mobile for some tine ) a Rs 30 has deducated. coustmer care can"t explain the reason. please look into the matter

My mobile number is [protected]. I have been charged Rs 5 daily for some 'Airtel nod vod of the day' for a long time, nearly 15 days. I never applied for any such service. I have lost a lot of balance and feel cheated. I expect a quick action from u. Please help.

Balance of my mobile no [protected] worth Rs. 90 had been deducted on midnight 24 May 2011. When I called customer care they told me that a service number had been dialed from my number but it is false. They failed to explain me what was that number and for what. My mobile phone was kept on the self and the room was locked.

After several complaints to airtel customer service they keep activating there services as if they are immune from any physical law of this country, i dont understand how they are getting away with such, i have activated do not disturb (DND) on my dad's mobile almost six months ago but he still gets messages and unwanted services activated, yesterday his balance gone to Rs 16 from Rs 120 something, when i called the customer service they said that the particular mobile number has 4 services activated on it. I asked how did that happen and they very politely said that 'you have activated it sir'. Only thing my dad use his phone for is to make and receive calls, i dont understand how difficult is it to maintain a good business stratergy we as Indian customers never had big expectations from the service providers anyways but atleast people except that there money does not get stolen like this, airtel and many other service providers are corporate thieves, if we catch a normal thiefs we can handover them to police but these are diffrent kind of thiefs that steal money from you in broad daylight and nothing will happen to them.
i dont know wether they are going to refund the money or not or they even care care about there customers anymore but this is my dad's number [protected].
A very

All that happened is you called my dad and told him that you cant get the dates when you have deducted the balances according to your whims and fancies, airtel is such a big company and it makes me laugh when they say they cannot get the dates when the customer recharged or when they automatically deducted the balances, here you say right above my post that the concern is been resolved, if its resolved then where is the money you took just like that, above everything we cannot do anything about it, anyone who is going to read this total conversation will come to how bad is airtel as they self proclaimed that the issue is solved and they wanted to contact 121. 121 is just like a deaf ear they just left poor souls in there call center to listen to people and do nothing about it, please if anybody is reading this post just add your experience with airtel right below so that no customer falls prey to their corporate veil.

Airtel — Unwanted deductions

Hi,

My mobile number is [protected].

Please STOP the unwanted services on my phone and every few days i get one or another service started on my mobile and when i get to know already a good amount get deducted, i also experienced highly unprofessional customer service you provide,

i was talking to one of your customer care officer and could contact him after a long wait, and the person after hearing my complaint just hung up, i called again and this time reached to a lady named "Ayesha" after explaining my concern she ensured that all my deductions will be refunded, however its been a week already and money is still getting deducted,

Its something really frustrating from Airtel side, i have been using Airtel from past 9 years, however now fed-up and may look for another service provider.

request you to look in this and refund the money which has already got deducted and going on,

thanks
rams
[protected]

Hi Rakesh,

i did receive a sms which reads that i will get call from airtel, however so far haven't received any, however some rupees are getting deducted regularly from my account,

I hope that someone from airtel will call me before all my balance get finished, moreover i need a permanent solution to this problem,

-rams

AirTel — unwanted deduction of balance

sir,
my balance from No.[protected] have deducted many times on the name of some java games or some cricket updates types, further i have complained many times to customer care,but no statisfactory solution received till date. My 198 customer care services have also blocked after that.

Further I have already activated DND on my No. [protected].

please do some needfull.
Thanking u

IT SAYS:-INVALID XTV SELECTION.

Airtel/Prepaid sim — unwanted scheme activation

i m raj acharya raipur with mobile no.[protected] suffring from unwanted deductions from my account without my consent,twice i brought it to the notice of customer service executive mr. ram pratap singh but no positive response.once again today they deducted some amount from my account.pl.help.

hello Mr rakesh ranga
i m available on [protected]
i have got no intimation of the same
please inform me the latest devlopment in the case