Airtel Complaints & Reviews

Airtel Sim — Sim was invalid

Hello sir,
I bought a airtel sim([protected]) last year.i used this on roaming on march'2010 in bangalore.But now i am in delhi but is not working.It shows that it is a invalid sim.Please help.........

Dear Sujit,

In our country it is not possible to know the name and address of any users of mobile number with out any help from local Police if there is some major issue, but only the easiest way to escape such disturbance you may just put those number in your mabile phone in reject list/ Black list service. It will be very helpful if you kindly provide mobile phone model and manufacture details. I also face same problem since a long time and now a days it is very common to every one. I just put those number in reject list record and resolve the issue. May be some other ideas are there But I share my opinion only.

AIRTEL DIGITAL TV — No Response

Nobody has yet responded. Its a fortnight now.

Yashwant Parashar

[protected] Forwarded message[protected]
From: [protected]@airtel.in <[protected]@airtel.in>
Date: Fri, Jan 22, 2010 at 12:29 PM
Subject: Re: Fwd: Complaint Reminder 2 Message From Yashwant Parashar &lt;[protected]@gmail.com&gt; [REF:[protected]]
To: [protected]@gmail.com


Dear Mr.Parashar,

Thank you for writing to us at Airtel Digital TV.

This is with reference to your mail regarding service issue.

Please accept our apologies for the inconvenience faced by you.

We would like to inform you that your complaint regarding remote issue has been forwarded to the concerned department. The concerned department would contact you at the earliest.

It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.

Regards,
Lekha.
Airtel digital TV.

PS: In case you require any further assistance, please:
- Email us at [protected]@airtel.in
- Or call us at [protected] (toll free)/[protected]tolled)


DISCLAIMER AND CONFIDENTIALITY NOTE:
i) The information contained in this e-mail message is intended only for the confidential use of the recipient(s) named above. This message is privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail, and delete the original message.

ii) The sender confirms that Bharti Telemedia Ltd. shall not be responsible if this email message is used for any indecent, unsolicited or illegal purposes, which are in violation of any existing laws and the same shall solely be the responsibility of the sender and that Bharti Telemedia Ltd. shall at all times be indemnified of any civil and/ or criminal liabilities or consequences thereof



---- Original Message ----


My complaint has not yet been addressed.

Yashwant Parashar

[protected] Forwarded message[protected]
From: Yashwant Parashar <[protected]@gmail.com>
Date: Sat, Jan 16, 2010 at 12:45 PM
Subject: Complaint
To: [protected]@airtel.in
Cc: [protected]@gmail.com


Dear Sir/Madam

I am unfortunate enough to have an Airtel DTH vide Customer ID [protected].
I am
facing problems with the remote control of my system.

With great difficulty and after changing three telephones I could get
across to
your complaint nos. And after three mismanaged calls I could finally convey
my
problem to a person (arrogant and devoid of any courtesy) at your place.
This
was on 12th January evening. Nobody has yet contacted me or tried to sort
out
my problem.

I even went twice to your service centre with the equipment a few months
back
with same problem and was told that everything was alright. Besides this I
would also like to draw your attention towards the kind and quality of
installation done by you. You can compare the quality of TATA Sky installed

next to it.

Now I am not ready to wander places with this equipment and in case this is
not
fixed I will prefer to dispose it.

--
Yashwant Parashar

AIRTEL DIGITAL TV — No response from Airtel

Dear Sir,
My Airtel Digital TV Customer ID is [protected] and this is to bring to notice that since last one month, I am requesting Airtel Digital TV customer care to activate Channels- Movies Now HD (No.198) and Discovery HD (No.338) but after so much follow up through email and telephone there is no response from Airtel.
So my request is to take immediate agaist my complaint.

Regards,

Nitin Mayekar

Yes Nitin... I totally agree. I am here in chennai and they told me that they need to align the dish from satellite 1 to 2. No one from the Airtel team turned up for the past one month.

Hi ,
From friday i m continuesly but customer call center guys are not responding , i gave call atleast 10 time and explain the same to each agent , but no solution provided for my problem .Every time they told with in some time engineer will call you and fix . Finally i told to disconnect my connection . I don't want to use service any more .

Problem was wire broke from conneector , airtel engineer came to my place and he asked 350 + 100 (service charge) , that is not acceptable .
Here i want to name few agents who i talked Soni Morya(TL),Rinki,Imran,Sridhar,PrathviRaj.

Airtel DTH — NO RESPONSE

i had purchase a AIRTEL DTH . after few months i remote control is not working even after calling customer care for few months no body had turned up for to repair the remote control.
what should i do?
sandeep
spacespy[protected]@gmail.com

my contact number is [protected]
plz do the needful

Are you crazy? I didn't any call back from you and my query is still not resolved. It is completely pending at your end. You did a fraud of Rs. 775. And to build a goodwill again, wrote that you have resolved my complaint over a comment. It is not acceptable.

AirTel — low signal

Dear Sir,
Since 10 days airtel singnal is very poor in my office it is disconnecting middle of call are some times we have to stand in perticular direction only, we have 25 Airtel connections with my staff and all are facing the same problem in my office. It is located at Samsung India Electronics P. Ltd, MG Road, Opp: Hotel DV Manor, labbipet, vijayawad. Pl send your Executive to identfy the problem, please take necessary action immediately.

Thanking You,

P.SESHAYYA
[protected]

VERY LOW SIGNAL IN MARODA TANK BHILAI 490006
PLEASE CALL ME [protected]

PLEASE CALL ME [protected]

Airtel — Low Signals

I have a Airtel connection No. [protected]. I live on main Road at Mangalpura, Jhalawar (Raj.) and my home and office both are situated om main roads. I am facing great difficulty of low signals both at my office and at home.

Please do the needful to improve it.

Thanks.

Mrs. Meenal Agarwal
Kaushal Finlease Co.
Jhalawar

AirTel — Wrong bill generated

hi.. my no. is [protected] in haryana circle
bill of ISD calls are included in my bill on 10th feb. which i was not make
when i told about this to customer care, arter a long period, they told me that they agree that i was not making that calls, & that all those calls are made automatically because of some virus in some site..
but airtel is intermediate here. Now what should i do about my bill payment.

Hi
My friend i am rahul from delhi now this is the same problem i am facing and now i pledge to work against this airtel cheating network for that i need you to reply to my e-, mail id [protected]@yahoo.co.in.

I want you to try to find out other people who were facing this problem so that we can come together on same platform and to fight agianst this airtel.

Also join orkut communtiy which i am going to create - A.I.R.T.E.LIVE SUCKS. You can also call me at [protected]. I already find one user and in constant touch with him and let us find the group of people having similar problems so that we can unite in large numbers agianst airtel

Unpaid Outstanding Bill — Unpaid outstanding bill

Dear Sir, My name is Ashraf, one of our neighbour has to pay outstanding telephone bill IRs.70, 000/= in 15 years back. They are living and hiding in other area in tamilnadu. Last 15 years they didnot make any payment about this outstanding balance. If we report your department, can you make any action about that particular person?. Where we have to complaint? Please reply soon.

Thanks & Regards.

Mohamed Ashraf.
Trichy, Tamilnadu.

Airtel Broadband — unpaid bill

Kindly note that I did not receive any bill vie e-mail as promosed at the time of installation of the airtel connection. However the bill was sent by post and duly paid by me vide crossed a/c payee cheque no. 248168 dt. 20/03/10 for. Rs.641/-on SBI, Lake Gardens, deposited in an airtel drop box located at Southern Avenue, Kolkata. To Airtetel.a/c no 15554173

It is surprising that the bill is being shown as unpaid on my computer. Please cofirm receipt.
--

Ya Airtel adopting this kind of tactics by closing the numbers which are not profitable to them even it causes hardship it does not mind.

Myself: [protected] S S Mahandule
Very third class service.
Unable to tell exact validity recharge for mcampus plan even after 4 days. Customer care as well as complain helpline is helpless. Even nodal Officer is also helpless.
It is Better for Airtel to wind up the business.

i am using the friends card for 8 years now. initially it used to be a 110 recharge with 1 year validity. then it became a 110 recharge for 3 months.. now (2013) its 112 recharge for 3 months. all your friends tariff stay as it is.

they usually add up vas themselves without the customer being informed. like airtel PC-Secure has been added to my number[protected] without my knowledge and a charge of Rs.100 p.m. has been added to my bill

Airtel prepaid mobile — unauthorized charges

My prepaid mobile No.[protected] of Chandigarh.

I purchased a recharge for Rs.555/- on 16.3.2008.

The next day i.e. on 17.3.2008, the balance was showing Rs.435.77 without making even a single call from my mobile.

Nobody is coming up from your customers service centre to help me.

Can you help me describe why amount of appxtmly Rs.145 has been deducted.

Pl educate yr exe regarding yr scheme details.
My mob no[protected] .
yur action is forcing me to seek the help of consumer court to
solve my problems
mohan

No Company — Airtel Prepaid Complaints - UNSUBSCRIBE SMS FROM 64611001

From August 8th, i am recieving messages from 6461101 and charging me 1 rs for no reason. I never activated any services for this. I called the customer care more than 10 times regarding this issue . but still now the issue is not resolved. I did call them day before yesterday and they promised me this issue will be closed within 24 hours and i am still recieving the message and losing 1rs. till now i have lost around 50 rs.
Please take an action on this at the earliest.

Thanks
Varun

Airtel Prepaid — Regarding unauthorized charge

regarding unauthoriesed charge
dear sir,
i m customer of airtel last 4 months, my mobile no [protected], i face many problem from airtel side regarding charges,
I am receiving SMS from 58888 and 64611001 regardind jokes and News which is not subscribe by me. These services charging daily Rs. 1 for each SMS. For this I have talked with Custmor care and they told that it will be unsubscribe and you will will not face this problem again. But I am very sorry to say that I am still charging by your company. It is against the Rule. You are requested to discontinoue my all kind of services like jokes, News and caller tunes if still there. You are also requested to look into the matter that how and why these services has been activated on my phone and kindly refund my all money charged by you. If satisfactory action will not be taken by you than I will go to consumer forum for this.
Thanking you and waiting for your positive response.
Ashok Kumar
[protected]

Regarding unauthoriesed charge

dear sir,
i m customer of airtel last 1 months, my mobile no [protected], i face many problem from airtel side regarding charges,
I am receiving SMS from Prayers regardind jokes and News which is not subscribe by me. These services charging daily Rs. 1 for each SMS. For this I have talked with Custmor care and they told that it will be unsubscribe and you will will not face this problem again. But I am very sorry to say that I am still charging by your company. It is against the Rule. You are requested to discontinoue my all kind of services like jokes, News and caller tunes if still there. You are also requested to look into the matter that how and why these services has been activated on my phone and kindly refund my all money charged by you. If satisfactory action will not be taken by you than I will go to consumer forum for this.
Thanking you and waiting for your positive response.
Sundar
[protected]

Regarding Unauthoriesed Charge
Dear sir,
I Am customer of Airtel last 5Yr, My mobile no [protected], I face many problem from Airtel side regarding charges,
I am receiving SMS from 64611015 regarding “USING FUSION LOUNGE MULTI CONTENT PACK” which is not subscribe by me. These services charging monthly Rs.15 from last 6 month to till date. For this I have talked with Customer care and they told that it will be unsubscribe and you will not face this problem again (last month request reference no [protected]). But I am very sorry to say that I am still charging by your company. It is against the Rule. You are requested to discontinue this type of services. You are also requested to look into the matter that how and why these services have been activated on my phone and kindly refund my all money charged by you. If satisfactory action will not be taken by you than I will go to consumer forum for this.
Thanking you and waiting for your positive response.


MANOJ JUWALE
[protected]

Regarding Unauthoriesed Charge
Dear sir,
I Am customer of Airtel last 5Yr, My mobile no [protected], I face many problem from Airtel side regarding charges,
I am receiving SMS from 64611015 regarding “USING FUSION LOUNGE MULTI CONTENT PACK” which is not subscribe by me. These services charging monthly Rs.15 from last 6 month to till date. For this I have talked with Customer care and they told that it will be unsubscribe and you will not face this problem again (last month request reference no [protected]). But I am very sorry to say that I am still charging by your company. It is against the Rule. You are requested to discontinue this type of services. You are also requested to look into the matter that how and why these services have been activated on my phone and kindly refund my all money charged by you. If satisfactory action will not be taken by you than I will go to consumer forum for this.
Thanking you and waiting for your positive response.


MANOJ JUWALE
[protected]

hi i'm shiveta and my mobile no is [protected] . i'm also fed up with airtels self activating services and then sending messages to customer saying that your asked service has been activated and balance is been deducted for the same...
actually last week and today 28june airtel send me a message saying thanks for downloading java games and thus we have deducted Rs99 from ur account and i never downloaded any such games because i dont use mobile net ... and now i'm trying to talk to customer care executive and theres no response and its seriously harassing irritating and frustrating for any customer ...

well i also request u to please take quick action for this recurring problem and refund me my balance otherwise i'll be forced to switch to some other service provider because and even take some more serious action also, being a so loyal customer for 3 years i've got only tension from airtel service providers ..

thank you looking forward to see some fast action ...

Airtel prepaid mobile phone — Unauthorized charges

My mobile No. is [protected] from Mumbai. I am currently in Nagpur and I just got my mobile recharged yesterday at Gokulpeth Nagpur. That guy took my mobile to check the balance and the mobile was with him for sometime. Later I found out that i am receiving messages from 290603 and unnecessarily I am debited Rs. 3/- every message. Please help me to discontinue or advise me what to do. Please advise your contact details and help me as soon as possible.

sir please unsubscribe airtel mcampus my no.[protected]

sir unsubscribe airtel mcampus

USING FUSION LOUNGE MULTI CONTENT PACK — Regarding Unauthoriesed Charge

Dear sir,
I Am customer of Airtel last 5Yr, My mobile no [protected], I face many problem from Airtel side regarding charges,
I am receiving SMS from 64611015 regarding “USING FUSION LOUNGE MULTI CONTENT PACK” which is not subscribe by me. These services charging monthly Rs.15 from last 6 month to till date. For this I have talked with Customer care and they told that it will be unsubscribe and you will not face this problem again (last month request reference no [protected] _May 2009). But I am very sorry to say that I am still charging by your company. It is against the Rule. You are requested to discontinue this type of services. You are also requested to look into the matter that how and why these services have been activated on my phone and kindly refund my all money charged by you. If satisfactory action will not be taken by you than I will go to consumer forum for this.
Thanking you and waiting for your positive response.


MANOJ JUWALE
[protected]

fusion lounge multi content pack — unsubscribed but still they are charging me

i unsubscribed from this service but still they are charging me 15 rs in 3or4 days . i am not using this service .so please kindly unsubscibe me if i am no unsubscibed.

Airtel Prepaid Connection — CHARGES DEDUCTED FROM ACCOUNT

DEAR SIR :

I AM A CUSTOMER OF AIRTEL AND MY CELL NO IS[protected]

I WANT TO DRAW ALL OF YOUR ATTENTION THAT, NOW A DAY AIRTEL STARTED THE DACOITY FROM THE PREPAID BALANCE OF THE SUBSCRIBERS.

THEY SENDED ONE SMS TO ME IT CONTAINS THAT YOUR SUBSCRIPTION TO AUDIO MOVIES IS RENEWED AND THEY CUT THE RS. 30/- FROM MY ACCOUNT.

I NEVER SUBSCRIBED FOR AUDIO MOVIE SERVICES AND HOW CAN AIRTEL RENEWED MY SUBSCRIPTION.

WHEN I COMPLAINED THEM TWICE, THEY ARE JUST SAYING SORRY FOR INCONVENIENCE,

TODAY I GOT A CALL FROM AIRTEL AND THEY ARE SAYING THAT THIS AUDIO MOVIE SERVICES IS ACTIVATED FROM YOUR MOBILE AND YOU HAVE TO DEACTIVATED THIS SERVICE FROM YOUR MOBILE AND THEY CAN REFUND MY RS. 30/- ANYWAY.

IS THEIR ANY COMPLAIN CELL OR COURT, WHERE I CAN GO AND TEACH THEM A LESSON.

Dear Sir,

This is Rajesh Nair from Bhopal. I have purchased an Airtel prepaid SIM two months ago. The only reason for purchasing the SIM was for use of GPRS through my computer. The first problem faced was connecting to the customer care. After making 15 to 20 calls i use to get the customer care executive. The information provided by the executives is also not satisfactory.

After all those problems faced i managed to get the mobile connected to the internet. This process of getting the internet connected was charged around Rs. 30 to 35. Since then i am using the GPRS facility.

There is a problem which i am facing from that date. Everyday apart from usual internet charges of Rs.10, an amount of around Rs. 4 to 5 is deducted from my account. I fail to understand why this amount is deducted. I have never subscribed for any services other than GPRS.

I am getting Cricket Scores on my mobile without subscribing for the same. I have complained the matter to the customer care executive. The executive asked me to send STOP to a particular number. I have also done that and still the services are ON.

I request you to kindly send me a statement mentioning the amounts deducted from your side till date along with the particulars respectively. I am very much annoyed by the services provided by the company. Kindly get the matter resolved as soon as possible.

Dear Sir,

This is Rajesh Nair from Bhopal. I have purchased an Airtel prepaid SIM (M.No. [protected]) two months ago. The only reason for purchasing the SIM was for use of GPRS through my computer. The first problem faced was connecting to the customer care. After making 15 to 20 calls i use to get the customer care executive. The information provided by the executives is also not satisfactory.

After all those problems faced i managed to get the mobile connected to the internet. This process of getting the internet connected cost me around Rs. 30 to 35. Since then i am using the GPRS facility.

There is a problem which i am facing from that date. Everyday apart from usual internet charges of Rs.10, an amount of around Rs. 4 to 5 is deducted from my account. I fail to understand why this amount is deducted. I have never subscribed for any services other than GPRS.

I am getting Cricket Scores on my mobile without subscribing for the same. I have complained the matter to the customer care executive. The executive asked me to send STOP to a particular number. I have also done that and still the services are ON.

I request you to kindly send me a statement mentioning the amounts deducted from your side till date along with the particulars respectively. I am very much annoyed by the services provided by the company. Kindly get the matter resolved as soon as possible.

please avide unauthorisedmesseges

Airtel — Deducting unauthorised charges

sir i am using airtel no. [protected] from last several months. Currently they deducting unauthorised charges on a regular basis (average time period is 2-3 days) from my prepaid mobile. When we making complain at customer care of the company. They making refund for it but they also charges for talking with customer care. This is really very harsh full for us.

Airtel — Unauthorized charges for Prepaid connection

Dear Sir,

I am noticing continous cut in charges for cricket score or some game applications downloads etc..., even though I have not requested non of these.

I have enbaled don't disturb long back but I continue to get non-sense messages.

When amount was deducted for cricket score which I was not requested I complianed and returned. But still my account balance is reducing day by day for unathorised services.

Yesterday Rs. 75/- has been deducted from my account for downloading JGame which I have not requested.

Some times I get SMS like Sizziling Bikini Girls etc.... with unidentified sender. Does it legal as per TRI?

I request you address my concern as early as possible to avoid legal action with frustration.

Regards,
Pralhadrao
[protected]

Without firing a request for activating Hello Tunes, I got it activated on my no: [protected], and corresponding charghes were deducted from my balance.
I talked to a customer Care representative, he said that it was a mistake and he assured that the Hello Tunes will be de-activated without my money being deducted for the same.

BUT, ... again I got a message a message that my money was deducted for the de-activation.

This kind of irresponsibility is not acceptable and I am not happy with the service.
PLEASE make sure that this is not repeated in future.

airtel pre-paid — unauthorized charges

I'm using Airtel prepaid connection on past 4 to 5yrs. But past 1 yr airtel customer care service was very very worst. For example, last month i had spoke with customer care people for AD-54321 cancellation but they will not do that. So, this month also, i have loosed Rs.20 for same AD-54321 service. i dont know what they are doing on customer care operators. Past two month i had loosed Rs.40/- (20+20) who will barer this.

And, Customer care peoples are not good in there services. Because while i speaking with them they will cut the phone call suddenly. is this is good for customer service?...

Now, i dont know where to go for this complaint.

Airtel — Unauthorized charges on phone

I was charged an amount of Rs.230/- without my authorization. I tried calling customer care center but my was being dropped again and again.

Airtel Prepaid — unauthorized charges

dear sir,
kindly remove unauthorizes charge from my simcard no[protected]
thanking you

Airtel Mobile — unauthorised charges deducted

without my request hello tunes has been downloaded in my airtel prepaid mobile. cancel the same and refund the amount deducted.

Regards
Shishir Srivastava
ph:= [protected]
up east
allahabad

I do not understand how the concern list has been resolved. Let me know what action has been taken towards the unauthorised deduction of Rs.30.00 from my account.

Airtel Prepaid Connection — unauthorised charges

i am having AIRTEL PREPAID connection [protected] i have observed that from the past one month it is deducting unauthorised charges in the name of "BOLLYPIX" which i have never activated and inspite of giving oral complaint to Airtel the amount is not credited to my account. May I request you to look into the matter and refund the authorised charges debitted to my account.

With regards and hoping that my problem will be resolved at the earliest.

D B SRINIVASA RAO