Airtel Complaints & Reviews

Unwanted Airtel schemes are frequently activated without consent charging per day.My mobile no. is [protected].Some "Airtel Gyan" was activated from 16.03.2012 charging Re.1/- per day.Stop it immediately and refund back my money.

Tarulata Ghosh

hello sir
my name is shreyas, i had ported my number last month on 28apr 2012 from idea to air tel after 25 days without any warning they barred my number, after going asking them they told my documents were not proper . so i submitted the proper documents last week.. still after 1 week it not been activated. if i ask them they say it get proper today, still it not been solved, i don't know what to do more, my number is [protected],
thank you

Hello

I have received a missed call on 4th May 2012 at 14 : 19 from +[protected] . As I understand that +92 is Pakistan's code and therefore would like to highlight the issue. I am a Airtel Post Paid Connection user , thus would request you to look into this matter . I have lodged a complaint to the customer care as well

Thanks

Debasmita C Karmakar

Dear Sir/ Madam

Humbly requested that I have requested for airtel broadband connection last year & I got reply from airtel end, that my area's switch is faulty. so, connection could not be installed. But from jan-12, I am receiving regular bills for the same against A/c No.-[protected]. & in April-12 i have also got a letter for issuing legal notice for pending amount payment & no broad band conection is installed on my home address.

After many complaints i have not got any positive solution/reply from airtel.


I request you to please look in to the matter, provide resolution at earliest.


Thanks & Regards,


Shailesh Kumar
([protected])

I have been using airtel since so long and have referred lot of my friends ,
but I felt cheated because of airtel poor and cheap quality services.
I took plan for 98 rs (fixed plan for one month) one month back and I have
been charged around 4000 for the first 15 days only . I am really fed of airtel services .

For the past three days my aitel broadband is not working.so come and repair my connection.
if need my address i will send you.

Name: Nusrat Zaheer Ahmed
Age: 61 years+.
Residence: T 37 HUDCO Place Andrews Ganj New Delhi-110049

1. After very bad experience i opted for Airtel mobile service (Post Paid) connection 1n last quarter of year 2010 for my mobile number : [protected].
2. Noticed call drop and weak signals problem at my residential house in very first weak and complained accordingly but issue was not cleared.
3. Complained again and again in last 2 years, each time they promised to send a team of engineers at my residence, but no one came till date.
4. Each time I asked for giving me status of my complaint they told me it had been resolved, and again registered my complaint.
5. Last complaint registration number they gave me on phone is: 43355038 and claimed it has been resolved as per their record.
6.In the mean time my billing amount is rising every month.
7. I think this is their tactics of robbing the consumer by charging handsome amount for bad service.
8. Some people told me that raising mobile tower height is very costly in your South Extension area hence they (Airtel people) are dodging in your case.
9. My demand is: Either resolve the connectivity issue or refund me the amount charged for the dropped calls at my residence during these two years.
10. I request TRAI to intervene and help me in getting my issue resolved.

On 3rd of May 2012, I've applied for New Broadband connection through Airtel Website. And soon after submitting my request, I've recieved around 30 calls from different numbers. Every caller was saying that he/she is a genuine Airtel guy and other guys who are calling are fake. No body was even bothered to ask whether my locality is feasable enough or not for High speed broadband. Every one was asking for Rs 500/- security money.

I've never experienced such pathetic and disgusting service from any service provider ever. And I also don't understand how come a customer can give security money and documents to sales people who themselves are blaming each other. I think Airtel has gone nuts!!!

A frustated customer!!
Abhishek Kumar
Sector- 57, Gurgaon
email id: abhishek.[protected]@gmail.com

Hello Sir,
My self Bijay Kumar Das.. My Airtel number is [protected]....Mene isi number pe 13th April ko 33/ k sms pack recharge mara tha.. Achanak 18th april ko main balance se katne laga sms pack hote hue v..Mene bar bar complain karne k bad 3 din k bad jak wo thick hua.. Fir 3rd May ko usi tarah achanak sms pack k validity hote hue v main balance se katne laga.. kal itne complain kiya fir aaj subha se laga raha hun...


Me samajh nehin pa raha hun Airtel walon ko ho kya raha he... Unk loss hua to kya hum bharpai karein.. aaj compain kiya to bolte hain ki humne sms service ko deactivate kiya.. hume to kaja lagta he na paisa kharcha karne ko.. pehle 33 sms pack dale fir man hua to deactivate kiye.. main balance dekhe matlab salon Airtel walen aa jate hain lootne..

Airtel walon khud ko Duniya k best service provider bol k dawa karte hain par mere najar me duniya k sabse ghatiya service center.. Bina kuch bole Paisa kat dete hain.. Agar complain karo to phone lagega hi nehin chahe hajar bar try karo hajar number se..Agar lag v geya to complain karte karte kat dete hain..

Airtel walon ko lagta he jaise humare kam na he kuch bhi.. subha se laga laga k tension ho jao chahe par Airtel ko lagana muskil.. Aaj kamse kam 30 bar try kiya fir jak laga.. 3 bar wo apnese phone kat diye.. Avi aap bataye me kya karun... Airtel walon ko consumer court ko na khichun to..

Airtel service pehle jo tha wo avi na he sayad usi liye Loss pe chal raha he.. Airtel walon ko ye samajhna chahiye ki Ye company ko humne hi no 1 pe bithaye the aur hum chahe to inko sabse ghatiya service k khatab v de sakte hain...

Pehel v aise kar chuke hain mere sath.. avi fir wohi problem.. Agar technical problem he to isi number pe hin kyun.. Itna ghatiya service provider sayad hi market me hoga.. Avi lag to raha he aise ki Airtel sim ko grind kar k Bathrum me flush kar dun.. Itne ghatiya service provider, itna ghatiya customer care walon k sath aise hi karna chahiye...

Hi,

In reference to my mobile# [protected]. I wanted to deactivate a unwanted service(some related to love bite) through which around Rs.200 deducted from my account. In this regard i talked to customer care to do the same. But all went in vain, I still receiving the same message and i afraid if i click on the link mentioned in the message some amount again will be deducted from my account. Because of this i afraid to recharge my number.
Nowadays, I am unable to contact airtel customer care through 121. I think they have restricted my number. I am fed up with this; do not know why company like airtel doing this like a cheater.

Kindly do the needful...if you can.
Arjun Kumar
[protected]

SIr/Madam,
008
I need the details & detailed bill of mobile no. [protected] of last 1 year, as through this no. my husband talks to some girl whole day with whom he is having an afair, due to which our married life with a small infant, is totally destroyed, but i want to save my married life for my one year old child, so pls by the details i can come to know about that who is just destroying our married life, so pls its my humble request to provide me the detailed bill of last 1 year & the details of this no. [protected].
Pls provide me the details on my mail id [protected]@yahoo.co.in or you can call me on [protected]

Hello sir,
I am suresh from chengalapattu.I have a stationary shop near kanchipuram high road in chengalpattu. i need to start a easy dealer business .so i need a retailer simcard to do easy recharge for our customer. so plz provide the details about ,to where should i contact to get the retailer sim. and give me the procedure to get the sim

thanks,
suresh
[protected]

Dear sir,

My complaint is regards to the recharge vouchers the quality of the recharge voucher is very low,when i scratched the voucher with coin the numbers on it got disappeard, Few days ago i called Airtel customer care i gave the serial no of recharge voucher they told me that they gonna credit in my but still i din't get any balance in my account.

Respected Sir,

This is reference to your Bill No.[protected] dated 06th March 12.
As I am using 2G internet with 2 GB data free usage @ 149 rupees per month. One day (on 14th Feb.2012)I have got a call from your customer care executive her name is Ms. Kiran from Bhopal she called me from [protected] this number and insisted me to activate 3G Plan 512 MB @ 200 rupees per month. I said her that I am not interested but still she insisted me to activate 3G plan by saying that I can use 512 MB in one day or in month regardless or your usage u will be charged only 7 rupees per day and you can deactivate the plane after 4-5 days if you don’t like the service and only 35-40 rupees will be charged for 3G Plan for 4-5 days usage. I took confirmation from her that after 3G plan deactivated my 2 G plan will be activated automatically and there will not be any problem in my billing cycle.
As your executive miss guided me and it led to very high mobile bill.
And I found following problems in your above Bill No.[protected]
1. My credit limit is 1500 only how can you people allowed me to use above my credit limit.
2. As it is clearly mentioned in the bill that there is no internet activated on my number on 21st Feb.2012 But you people have charged me for using internet 2G and 3G on same date.
3. As during 05th Feb. 12 to 13th Feb. 12 , 2GB plan was activated on my number but you people have not given any discounts for using internet from 11th Feb.12 to 13th Feb.12.
4. I have given a complaint regarding this issue My Complaint Number is 42512687 on 9th Feb.2012 till today I have not received any reply from your end this shows Air Tel irresponsible Behavior towards its Customers.
5. As per your customer care executive given information I have used only 1.85 GB Data in the billing cycle 06th Feb.2012 to 4th March 2012. But as per 2GB Plan activated on my number I can use free data up to 2GB. Same discount is not been given to me in your above mentioned bill number.
Herewith I am attaching Scan Copy of Bill No.[protected] Highlighting above mentioned points.
I have been using AirTel Services from the day I have started using mobile in my life, I never thought AirTel will do such injustice & ford with its customers.
I clearly mention that I could not able to pay such a huge payment.
I request you to kindly check your Bill No.[protected] once again considering above points.
Kindly to the needful.

Thanks & Regards
Anand Kulkarni

Hi Madam/Sir,
I have purchased NQ mobile security premium membership from Airtel on 29/04/2012(Sunday) & i have charged for that but still PREMIUM MEMBERSHIP was not activated. I contacted airtel customer care on this issue but the issue is not resolved & they give vague reasons like the system is down. Please resolve the issue as early as possible. Either i need premium membership enabled or else my money back..

Message sent by AIRTEL-

Thanks for downloading NetQin from Airtel. You have been charged Rs 20.0.

My mobile number - [protected]

I have prepaid number from Airtel [protected]. When I travel to Chennai, this number is not in roaming. I have complained to Airtel 4-5 times in Mumbai and in Chennai but they are not helping. Everytime they tell to change mobile, sim or switch off, manual selection. All this has been tried. No wwhenever I call Mumbai helpline, they give execuses that our systems are down, please call us back. This has happened 3-4 time.

Because of this I am unable to use this number while in Chennai and I miss lots of my customer, official calls and can not connect with family. This is the service (to stay connected with family , friends and business associates, while travelling ) for which everyone take mobile , and this very service is not available.

Dear concerned,

We are having PRI line in our office,[protected] A/c No : 15793834, We are not getting bills in time. When I called many times to customer care, and sending email to [protected]@in.airtel.com, [protected]@in.airtel.com, I did not received any kind of bills and I tried to register in online, but that option is not available in website for PRI line. It is fed up with Airtel Services. When I informed with our Directors, I have been asked by them to cancel the connection and not pay any dues. I have sent cancellation email to customer care. But still response is nothing. I am wondering this why this such a big company Airtel is so negligence and lazy to provide good service to customer. Just taking bill from them to make payment is very tough. It is very very disappointment

yarab.[protected]@theprivatesales.com
[protected]

They have auto renuated the message pack for 26 rs ( 75 msgs free valid for 1 month) on 03.05.12.But they r getting 75p for each message on 04.05.12.Worst Service.

Sir,
For your reference and details regarding problems which I am facing for more than 2 months due to Faulty Instrument provide by Airtel at the time of connection , ( I can forward all my e-mails send to Airtel to your e-mail address. ) In short , Airtel is cheating with his customers by providing faulty instruments at the time of connection . When their instrument stop proper working , and after asking for replcement , Airtel denies to do so on the basis of their policy and they are forcing their customers to purchase another new instruments from their authorised Service centre.

Landline Number –[protected]
Dear Sir,
I have been your old customer and we having using airtel for 5 years.
Lately I am highly dis-satisfied with your services. Your mobile and landline.
Off late I requested to cancel my landline services, your customer executives are playing games with me. I have a list of people who have talked with me with date and day. In short there was a person named Prabhu who gave me a request number for cancellation and informed me that my phone (with broadband) will be cancelled in 7 calendar days (on 24th April, 2012). Now I am being told that no such request is pending. Your executives are dodging me – I would not like to bother you by quoting all details of conversation and request numbers given by them unless insisted or obligated to do so.
En affect I, hereby, request you to taken stern steps against your erring customer executives for falsely guiding your customers.
I also request you to terminate my landline with broadband services with immediate effect. I shall not be liable to remit any payment or dues beyond 7 days of my request that is 1st May, 2012.
I want my services to be cancelled immediately.