Airtel Complaints & Reviews

reqest sar
I want information about airtel no :- [protected]

i want 1) full name of woner
2) full address of woner
3) If try to find age also that person.

Please help me

this [protected] trouble me from last 5days

please give me details immidiatly

Thankyou

sar urgentntly infermation please
not satisfacation

[protected] PLZ GIVE ME THIS NO. FULL DETAILS?

This is one of my life worse experience from any service company. Last 3 days I had continuously follow your near outlet([protected]), but they don't have any experience to talk with customer. I had called more that 10-15 times & I got reply our engg will visit in 30min.

resolved

MY AIRTEL BROADBAND BILL VERY HIKE WITHOUT ANY SURFING.SOMETHING VIRUSE PROBLEM GENERATE ULTIMATE IN CONNECTION .WHEN WE WORK OFFLINE
THEN VIRUS IS NOT APPEAR.AIRTEL SAYS YOUR COMPUTER PROBLEM. WE ARE NOT ELIGEBLE FOR YOUR PROBLEM.

sir,
I had given my problem many a time to coustomer care but there has been no action taken, my complaint is that there is a wrong deduction of amount from my account on date[protected]. i was having a balance of Rs. 475 app. and after deduction of gprs connec. charges it should be Rs. 225 but it was Rs. -30. This is for the second time my balance has gone like this, in the month of september also the same happenend but it was resolved few days later.
pl. rectify my probelm at an earliest.
naveen gupta
mobile no. [protected]

Hi,
I am a consumer of Airtel Postpaid Mobile number of [protected] and due to some problem i decided that i surrender my connection on Oct 2nd week. But i am getting the bill on Nov and When i check with callcentre, they said your connection is still active, first pay the bill. and they have told us that , the refund will be returned after 60 days.

Sir,
I had deactivated airtel NOP service last month on 22 Jan 08.
But company is cuting Rs 30 as monthly subscription charge for
Yahoo zone.My mobile no. [protected].Please stop further deduction.
Thanking you.
Yours
Meghdoot M Satvekar

Hi,
This mail is marked to tell you people how hopeless your service is. I am thoroughly annoyed by the level of service that you people have. To be very honest this is the most pathetic response, any service provider can provide, you people are carrying out your service in the worst manner. No other organization can have this disgusting level of service.
I am calling you people since the month of November for a hard copy of my Bill. I just wanted to change the Billing mode from e-mail to paper. And surprisingly you took 5 months to do that. And the best part it is still not done. For one simple request I am calling you people since 5 months and still no solution provided. I must have called you dozens of times.

Few Reference numbers are,

[protected]
[protected]
[protected]
15885109
[protected]

I am paying you people Bills regularly, If I ask you for a copy of my bill it’s not a favor that I am asking for. I pay for the service that I use. I deserve Bills and have all legal rights as well to demand it.

Whenever we call you its another side of Hopeless Service, calls are placed on Hold without even informing us. People are rude enough to disconnect the calls, if they do not have any solution. They transfer the call to wrong department intentionally. They place call on Hold and never turn up. They do not even have a customer centric attitude. The was our call is escalated is a real ugly situation.

I am really Sorry to say that I am a Customer of such a Firm.

TO,
The Account officer,
Bharti Airtel,

Subject:-Wrong Billing of my post paid connection.

Respected Sir/ Madam,

I have got an Airtel post paid connection in the month of March from Dwarka Airtel Shoppe and I opted for Airtel 444 plan. But now I am facing some problems with my Airtel connection billing.
• I was committed that in this plan no CLIP charges will be there in my monthly bill as its free under Airtel 444 plan.
• Moreover as per the Airtel 444 plan, first 444 calls will be free but I was charged for them as well
Please give kind consideration to this complaint else I am not going to pay bill until I get the confirmation on the same and will go to court for charging me in a wrong way.
I hope that you will understand this and take this complaint seriously.
COPY OF LAST MONTH BILL IS ATTACHED
Thanks,
Regards,
Atul Tyagi
[protected]

Sir, my mob. [protected] i did not recived my bill on april months my address so pls send me my bill on my address with detail because i dought in billing pls send my bill earler.
thanking you

I have one AIRTEL Liofetime validity mobile phone. It was found since last few days. That They are deducting Rs 10, 20 or 30 on regular basis for the service which i never had subscribed for. The sample SMS is as follows:

'YOUR SUBSCRIPTION TO THE ON DEMAND SERVICE HAS BEEN RENEWED (30 RS, 30 DAYS, 30 MIN FREE.) CALL 543213.


On complaining to the customer care department, they told me that i had subscribed for this service. but Truly, it was not at all subscribed by me.
The airtel or its staff for their personal benefit are subscribing on behalf of the customer without his/her (customer's )knowledge and likewise they start deducting money from mobile.
I have another BSNL Excel prepaid phone and never had any kind of cheating by the BSNL.
I think all the private telephone operators are seeing their company going into dark due to reduced profit margin and thats why they have started this kind of cheating business.
Today after talking with customer care, I mysel[censored]nsubscribed it. Now i hope, they will not deduct in future.

I am using Aitel mobile for the past two year. From jan 2008 i subscribed to free browsing in my mobile with a charge of Rs.99/month. But in my April month bill they charged Rs.738/- for browsing only. Lot of time i gave a complaint to customer care but there is response from Airtel. I fought with customer care many times for this issue. I didn't pay my bill with out solving that bill issue. Now they disconnected my mobile connection. Now i am facing lot of inconvenience without that mobile no. Pls help me. What can i do?? Can i give this complaint to TRAI???

i want to disconect GPRS from my mobile no. [protected].

pls let me know about it.

thanks.

i also closed my airtel post paid no.[protected] reciept no 8404dated 12/06/08 at R.J.B COMBINES english church rd palakkad 678014 but we are sending bills to me

TO,
The Account officer,
Bharti Airtel,

Subject:-Wrong Billing of my post paid connection.

Respected Sir/ Madam,

I have got an Airtel post paid connection in the month of March from Dwarka Airtel Shoppe and I opted for Airtel 444 plan. But now I am facing some problems with my Airtel connection billing.
• I was committed that in this plan no CLIP charges will be there in my monthly bill as its free under Airtel 444 plan.
• Moreover as per the Airtel 444 plan, first 444 calls will be free but I was charged for them as well
Please give kind consideration to this complaint else I am not going to pay bill until I get the confirmation on the same and will go to court for charging me in a wrong way.
I hope that you will understand this and take this complaint seriously.
COPY OF LAST MONTH BILL IS ATTACHED
Thanks,
Regards,
Atul Tyagi
[protected]

Dear Sir,
The Officer in Charge,
Airtel, Bangalore.
A/c no.[protected] Bill no.[protected]

I was surprised after seeing my current bill dsl charges. On 4th September, 2009 it was showing Rs.1589.85 and on the next day i.e 5/9/08 Rs.479.34. We use the system only for limit purpose and also for very limited time.Please clarify immediately why the billing was more for that 2 days.Please reverse that amount immediately. Otherwise I want to give stop instructions for my ECS debit and disconnect my connection.
Please also let me know whether I can see the download charges daily to see the correctness.Before
taking airtel connection I was using Hathway (in Chennai) with 1 GB download I didnt pay any extra charges in 7 years.After coming to Bangalore I had taken airtel connection with 4 GB.At any cost it should not exceed 4 GB in a month. I have reported the matter to your officials also through phone.
Please send the revised bill otherwise I will not bear the extra charges.
Awaiting your immediate response.

Regards
A.Suresh Kumar

For my billing period from september 12 to october 12 I used to get messages from 'Nazara ', daily, telling me that I am charged Rs 30 for some services which I have downloaded.When I got this message, the first time itself I called customer care and complained that I haven`t done any downloads and I don`t want to get any future message like this any more.The customer care executive told me that it won`t repeat anymore.But again it came and, I complained.After my third complaint the person who talked in regard of airtel told me that they can check it only when the bill comes.
When the bill came I was additionaly charged Rs 650 as download charges.When I complained they told that I have transfered data!!!.After that they were ready to raise it as a complaint and I was told that I wilkl get a call back.I called customercare again after two days and I got the same reply.Now they have additionaly charged me Rs 100 in the next bill as late fee and when I called back they told me that they cant do anything about this and I have transfered the data.
Kindly help me on this unfair charges levied on me.

Hi

Since last 6 months in the SMS others section Rs 55 charged for my airtel number Since i am not used /SMS and also it is surprised me that i m sending SMS repeatadly every 6 months

I already call the customer care and longed the complaint but no action

If i am not get any reply on this by two days, i will disconnect my connection and goes for any other service provider

Regards
Sreejith Kumar V P
[protected]

i have deposited my bill through net banking in airtel and after 15 days still the bill is not credited in my account i spoke to their coustomer care executive so many times and still they have no solution they really sucks the ablood of the consumer

Dear Sir/Mam,
- Hide quoted text -
Greetings!!

I m sendin you this mail regarding my airtel bill of mobile no.[protected] in which Airtel charged me following charges which is not my usage.
Isd - Rs 5, 360.00
Tax on Isd - Rs 554.55
SMS International- Rs 5.00
Tax on SMS- Rs 0.63
[protected][protected]
- Hide quoted text -
[protected]-
Total - Rs 5920.18
[protected][protected][protected]
My Total bill According to Airtel is Rs 6, 282.67
Therefore my Actual bills is Rs 362.49

- Hide quoted text -
* I logged my complain on your 121 by phone and they told me that this matter will resolve within 48hours and i will get a call confirming that but i've still not received any call from your side.
* I've Asked for noddle office number but the number given by them is a wrong number.
* I've Asked for my details and wriiten document confirming that i've made this calls but they said clearly "Sir, we cant confirm this as we dont have any confirmations
* On upon force asking they said me that this calls are made on some islands, i've never heard the name of that place in my life.
* Airtel disconnected my number without informing me even and i've faced too much of inconvience.
* When i been to airtel outlet, they simply told me that we cant help you.You please pay your bill.
* Everytime i've got an diffrent answer from airtel. 1st they said that i've called to some country. 2nd time they said i've visited some website from my cellphone, on upon my sayin that i am not having GPRS Activated on cellphone, they said ok please give us some time we look to it. 3rd time they again they said i've called on some number which is of "Island CEBU" and now the 4th time they are saying that i've used Airtel Live and clicked on some link which redirect me to some illegal website which is in "nauru". My airtel live service is deactivated from years.
* I've searched on internet, this problem is with airtel only.
* I know other 2 numbers also in which this problem is coming.
* This is a clear illegal activity of airtel which is not acceptable from this multinational company.
* I ready to pay my actual bill which is Rs 362.49
* Now Airtel is disconnecting my number due to non-payment of bill.

In the end i am very disappointed with Airtel service and behaviour.Please kindly Reslove my problem.
Waiting for your help and sooner response.

Thanking You

--
Gaµtam Chhabra
I.T & Network Engineer
Sama Healthcare
M:+[protected]

I am having mobile No. [protected], bill for the month of March not yet received. My earlier complaint no. is[protected]. You are requsted to kindly forward the same before due date of billing payment.
REgards
C A John

Every time there is extra charge of Min rs 50...I Checked my last month there was 40 and 10 Rs were charged twice, >>>and In current Bill Also 120 RS was charged extra despite of taking scheme which is 120 mins local free @40Rs it was not deducted in the bill...My Relationship number is[protected] And Bill Number is[protected]

Res.Sir
with due respect the high quality of service of AIRTEL i got the connection with broadband with the help of your sales officer who visit to my house in the month of Jan.09 after discussion broad band scheme of rs.500 ( inwhich 100 dedution for landlinecall) as per the aboveperson assuce me. but in the month of mar. 3days & now from[protected] i received the bill no. 27273639 dated 24-04-09 of rs. 1067 .After discussion with Airtel counter the plan is 699 not 500
this is for your kindinformation & n/action

tel no.[protected]

Hi,

I used to get my Airtel PostPaid bill on 12 of every month (sometimes delayed by a day or two) but I did not receive the bill for the month of April. I waited for around a week and then I called Airtel on 121 and they said normally the bill gets generated on 8th of every month but this time it got delayed due to certain reasons and you will get it by 24 - 25th.

I waited till 30th and then I called back 121 and they said our record shows it has been delivered (a lie it was never delivered). And then they made me raise a request for duplicate bill. I did that on the call itself and they said I will get a bill in 2 days time.

Nothing happened I called back on 4th and the same continued they raised another complain and said 2 - 5 days. Nothing happened and I asked them to escalate the issue, the escalation team assured me that a bill will be delivered to me withine 48 hours but again no progress.

Now when I call they do not connect me to the escalation department and keep saying "Trust me sir you will surely get it in 72 hours" If I ask them to connect me to the manager they disconnect the call.

I got the number of Nodal officer from 121 and noone picks the call I counted and tried that number in business hours for 100 times each time it keeps ringing.

Can anyone tell me what should I do? I need hard copy of the bill as I need to claim the same.

Any help or pointers would be greatly appreciated.

Thanks & Regards,
Patralekh

please send our mobile bill send mail detail & hard copy

For the past 2 months, I having facing many issues with Airtel.

When I joined EMC, I gave my personal credit card for Auto-Debit. After a few months my bank replaced my credit card and I started paying for bills via online at Airtel website as Airtel did not have my updated credit card details.

Recently, I gave Reddy (Airtel rep) a photocopy of my American Express credit card and filled Auto Debit form again. I do not know how it happened, but Airtel charged 36000 on my personal credit card. Can you please find out from where did they get this credit card number?

Another query regarding my bill, I had an outstanding bill of Rs.40000. I paid Rs. 15000 online from Airtel Website. Now my outstanding was Rs. 25000. But Airtel charged my Rs. 36000. Please get in touch with Airtel and get an explanation on why did they charge Rs. 11000 more.

After the extra charge Airtel was reducing the money every bill and the last bill mentioned -8500/-. April-09 bill shows Rs1500/- charge and there is not acknowledgement of Rs8500/- which Airtel owed me.

Airtel Number : [protected]

Helleow Sir,

i have taken airtel no: in police plan of 199 rs. Mobile no: is[protected]

but i dont think that that all free mnts given by company consumed by me .

i have told before that 600 mnts nd 200 sms free .

but i have never ever used 600 mnts last month but i havae recieved the bill of last month of 458 of just 15 days .

can u clarify this to me

with regards

we do not get the proper billing information we need proper detail break up of different charges

Hi Team,

My name is Bhupendra Kumar using AIRTEL # [protected] having more porblem regarding billing, discount and bill plane change.
I had put a request to change my bill plane as on 30th of March 2009 on phone as well thorugh email but not yet change it is still 444 plan going on my mobile whereas I placed a request to change this Airtel199 plan from Airtel444 plan.
Airtel billing department charged me on continuously basis since November 2008 and I was puting request to get them reverse on monthly basis but no action taken from their side.
the amount was charged Rs. 50.00 since November 2008 to March 2009. I asked for the disocunt but not yet given. Also the late fee for three times also.
Comlaint # 3 is regarding the dailer tone are coming automatically on my mobile without putting any request on customer care or on line.
Complaint#4 - I am not going to pay the bill for this month until unless my query will get closed.

Please come back with me the udates asap on my mobile # [protected] (timing Monday to friday only)
Below is the mail is showing that for how long time I am trying to get the answer from their side (AIRTEL) but unfortunately not yet get.

From: <[protected]@airtelindia.com>
Date: Thu, Jun 11, 2009 at 4:42 PM
Subject: Acknowledgement Mail.
To: [protected]@gmail.com


Dear Customer,

Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.


[protected]-Original Message[protected]------
Subject: Re: Acknowledgement Mail.
Date: 11/06/2009 04:38:58 PM
From: [protected]@gmail.com
To: [protected]@airtelindia.com
Message body:

Hello Team

How long time will you take to reply me. Please do come with the response otherwise I will have to take the action.

Thanks
Bhupendra


On Tue Jun 2 2009 at 3:16 PM [protected]@airtelindia.com wrote:


Dear Customer

Thank you for writing to Airtel. Your unique reference no. is [protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.

[protected]-Original Message[protected]------
Subject: Re: Acknowledgement Mail.
Date:[protected]:11:55 PM
From: [protected]@gmail.com
To: [protected]@airtelindia.com
Message body:

Hello Team

Is there anyone who can reply me on this ASAP.

I have been chasing this for around two months and no response from your side.

Do I need to go to consumer court with the all details I have. Please come back to me ASAP otherwise I will start taking action and go to fight with you for my rights.

Thanks
Bhupendra


On Thu May 28 2009 at 3:27 PM bhupendra kumar HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com wrote:


Hello Team

What is the issue.

When I can receive any update on this please


On Thu May 14 2009 at 11:27 AM HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com wrote:


Dear Customer

Thank you for writing to Airtel. Your unique reference no. is[protected]. Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service

Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com.
[protected]-Original Message[protected]------
Subject: Re: Plan change request [REF:[protected]]
Date:[protected]:22:27 AM
From: HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com
To: HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com
Message body:

Hello Team

What is the status of my request. I have checked this with your customer care today and they told me that the plan Airtel 199 is not activated yet. Still the plan is running on my mobile is 444. Why it is. Please come back with me the resolution.

Please come with me RCA.

Again I am very serious that please tell me how long time you will take to active this new plan in my mobile # [protected].


I have another way to get this complete. You know what is the way...

Thanks regards
Bhupendra
[protected]


On Tue Apr 21 2009 at 8:23 AM bhupendra kumar HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com wrote:


Hi Team

Thanks for your reply.

I would like to go with Airtel 199

Please find attached file.


Thanks
Bhupendra


On Mon Apr 20 2009 at 8:09 PM HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com HYPERLINK mailto
...Rest of the message is truncated.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


--
Thanking you,
Best Regards,

Bhupendra Kumar Yadav
CDMA - [protected]

Airtel had disconnected my services without any prior information stating that the bills are not submitted and they realize this after 3 months wherin i already submitted the bills, that was my official number and sudden disconnection wihout any notice brought me a loss of my whole work and job, i would have files case against but again no time for that coz they are on a habit to cheat customers, but surely if i get any such chance i would fight for the same ...

I allready pay my post pain bill my number is [protected] (sanchi infotel an authorised airtel franchisee ) his name is manish arora [protected]

I am a customer of Airtel prepaid Mobile (Mobile No. [protected]). I had opted a scheme of deducting Rs.2/day for reducing call rate. Meanwhile, on the receipt of a message from Airtel I have recharged with Rs. 64/-on 2/11/09 for getting " 1 SECOND PULSE RATE " for the next one year by discontinuing the scheme of deducting Rs.2/day. I am now enjoying the ! Sec. Pulse rate from 2/11/09, the company is continuing the deduction of Rs.2/day. This cause a considerable financial loss to me. I am therefore to request that scheme of deducting Rs. 2/day should be discontinued immediately.

I was committed to way off the amount charged on one landline number -because of incorrect information about one Bill Plan however it is not being implemented. Whenever I called customer service, your system does not work. Sandeep, Sapna, Amit, Mohit.. These all executives should be fired out of your company because they are ruining your repo. if anything is committed, it should be implemented. I need confirmation when the amount charged on this number would be wayed off.

Airtel — 444 Bill Plan wrong billing

I had bought the 444 plan. Airtel has charged me for services which were included in the plan. I have lodged a complaint but Airtel has not done anything about it.

Airtel have reduced the Phone rates but billing is still being done at higher old rates.Customer service representatives and even supervisors use all tricks to insist for payment of the faulty bill. Today is the second time in last 3 months that I had to argue with them for nearly 40 minutes to make the correction. This clearly reflect dirty practices and intent to cheat customers at Airtel.

I am forewarning the Airtel clients to seriously look at the bill and compare the rates with the published rates at their website.

I have a mobile connections of airtel or i am using gprs services plan 50Mb free but last two month still they will charges extra charges for this services, 700/- & 150/- but i am use in my limit so please do the need ful ASAP

my cell no. is [protected].......hav received a bill which includes 899 blackberry plan....n i had spoken to a customer care executive and they had said they wudnt include 899 but 299 which is my plan..

Airtel Landline No[protected]

I have been paying my airtel landline bills via ECS thru my Citibank credit card for the last 18 months. In February, Airtel mentioned Citibank declined payment of Rs 15672/=. Hence I paid thru my HDFC credit card. When I enquired at Citibank, they said payment has gone to Airtel. So this payment got credited twice, but Airtel says HDFC card declined. Since I did not get any credit back from HDFC, I enquired with HDFC who gave me their reference no for the payment to Airtel. Airtel cut my phone connection unnecessarily which caused mental agony.

Last month again a payment of Rs 1296/= has gone thru my Citibank card which Airtel says it has not come. Here again, I have given the Citibank reference no for proof of payment. Airtel has again cut my phone.

Though I have talked to Aitel, sent mail, there is no resolution of this problem.

Please help to escalate.

Pathy

+[protected]

I got a new Airtel prepaid. As soon as I recharged my account with Rs.150, they deducted Rs.10 every 10 days for Auto Tips, which I never activated. Later they started deducting Rs. 10 for Hello Tunes. I called them, they told me we will credit Rs.40 on 2nd July 2010. I made a call from Airtel gallery. However still they have not given me credit. And the Airtel Gallery owner says they dont have a system in gallery to see the prepaid mobile options. I want an answer as its not a matter of Rs 40, its a matter of ethics as along with me there were people who earn about Rs 2000 a month.

I have a landline no. [protected]. I am using the no. since last 7 years.but last few months was very stressful for me because Airtel continousely send me the wrong bill again and again but after making a lot of complaints no solution is given to me.

i AM using internet service for more than 3 years. I have requested for shifting of connection from vakil new street, madurai to viswanathapuram madurai du;ring ju;ne/july. Due to internal administrative delays, connection was shifted/transferred only in august end. Date of activation was also not informed. Accidentaly I checked connection on 16.9.10 and found working. I used it for 3 days. Aferwards, connetion was blocked for nonpayment of rental arrears. REnt was not paid beca;use connection was not used during july, august 10. and shifting/transfer of connection was delayed by Airtel
They agreed to settle for RS1800 for arrears rent upto 25.8.10 which was paid with shifting charges of Rs 300.
now still they claim rent arrears of RS1211 and also going to claim rent for aug/sept 10 during which time, connection was blcoked and was not in use byme . Actually I have to pay rent only from intimation of date of activation because I am not a daily user/operator. I am agreeable to pay rent ffrom 25.9.10 onwards though I am using net only from today . Justice and prudence should prevail.

Hi

respected sir,

I've a mobile Number of [protected] i've complained 3months before to suspend that line but still now i'm getting the bills for that line.I've complained against that number to suspend it has already been suspend 3months before.bt still i'm getting the Bills.&in previous month i got the bill of 784.17rs.without any usage.I'm lodging a complain against Airtel to harassing&embarrassing the Customer.Might be its a good company but its ridiculous to me in terms of its service.Pls lodge a complain against Airtel.Pls help me regarding this Complain.My bill number's[protected].relationship number [protected].

Yours faithfully
Sankalpa Chakraborty

I had been complaining to the Airtel Nodal Officer and Airtel Appeallatte regarding 2 bills sent to me. I have been sending mails to the emails addresses mentioned but are not bothered to reply back.

I recieved 2 bills from Airtel
1. One Bill in my name at my old address which I was staying 2 months back of which my bills have been cleared.
2. Another bill has come to my address with another name and my address.

I have kept on requesting them to rectify it but they never got it rectified and my broadband & calls are bieng blocked.
Tied reaching K Sharma, Appellate at[protected] and mailing appellate.[protected]@airtel.in with no success. Any other numbers or should I take any other course of action ?

I have requested to change my plan from monthly rental of 699/- to 299/- on second of oct 2010, but still my plan has not been changed and i have been charged according to the 699/- plan. I want the proper correction of the bill.

Thanking you.
Avinash Mulewa.

My mobile number is [protected] i am using airtel postpaid connection from last 4.5year and my regular billing is between rs,700 to rs.900 . 2 month ago i was activated gprs98 plan but last month i found my bill they claim Rs.1800/- i was inquiry about gprs98 plan in customer care . executive told me your gprs plan was not acticated , so telephonic i told him you just activate my gprs plan . they asking me my birthdate for confirmation of gprs98 plan . he told me your plan was activated. but again last bill was
Rs.3190/- i was checked my gprs use . i was surpised my gprs98 plan still not activated additionally i check time of gprs data there is 1000 of entry it means everyday everytime i am not working but only i am using airtel low internet connection.

21/01/2011 i was unsubscribe airtellive services i received message from airtel 121 "airtel live has been stopped" but in detail bill i am using him internet.

Dear Sir,
This is Mahesh Saxena.I am a subscriber o[censored]r internet.I have received some bills in which the late payment has been charged wrongly and I have not paid such bills.After a long negotiation above said charge written off.I have deposited Rs.1400/- upto[protected].My net service were barred for the period of[protected] to[protected] but the rental charges have been charged.This rental charge should not has been charged as i have not entertain your net services.I made change my plan of Rs.449/-P.M.which is W.E.F.[protected].Kindly deduct the rental charges and send a new bill from the period of[protected].
Thanks.
Yours Faithfully
M.N.Saxena
[protected]

Hi Team,

Its been about 4 - 5 months I have intimated My Service Provider to disconnect my line. As this was not done by them (for their incompetancy) I had pay Rs 3000 odd to settle my dues. I took all confirmation from them stating this to be my last bill, which I eventually got from them and the payment was made. I am still receiving my bills.

Require your help and support to get this resolved. I have been harassed and due to which my health is affected.

Please help.

By mistake in mobile phone a button was pressed. immediaaately I received a sms stating thanks for using weekly sub subscription service from Airtel and I have been charged Rs. 20 and get the latest games at http://gclub.in/ea without asking my willingness to subscribe or not. Immediately i complained to Airtel at 121 and I was informed that there are no services active in my Airtel mobile number [protected].Then I received sms to send UNSUB TAMIL to stop subscription to 57775. Immediately I send sms like that. But I was informed by sms stating Invalid Keyword. Today I received sms thatI have been renewed for weekly sub sbscription. I have to get this amoun and also future debiting should not be done

Hi,
Last month i registered a request for number portability in Aitel, then i got a confirmation message from aitel.On next day got a call from airtel Number(Airtel number [protected])for asking whats the reason for my request.Me then explained reason. then that executive gave an offer to me.Offer saying that Aitel to airtel calls have cost 10 paise/minute,to other mobiles 30 paise/minute,STD 50 paise/minute and also said monthly three thousand something sms free.Also said to send one request(request format is one like CNCT or CNPT i'm not sure i forgot that that was did for a 1 month before) to 202 number for activating this offer. but i didn't get sms offer as said by airtel more over they are charging 1 rupee/sms.Actually that format was to cancel my number portability request.they cheated me.I called many times to customer service for getting refund but they didn't gave refund

my mobile number is [protected] and i have received a bill of more than rs 8000, i used airtel 3g services for a week and this charge is for exceeding my limit. but what i am saying is the moment i received an sms that i have used my limit of 250 mb i called airtel and stopped 3G, i have complained so many times most of the time i was assured but customer care that this is unbilled usage and when i receive my bill i wont be charged now i have received my bill and it states i have to pay 8800 and out of which rs 8000 is for 3g service...this is unacceptable, for no fault of mine i have been charged this amout...i have followed the rules and cancelled 3G the moment i received and sms from airtel.....I am not going to pay this amount and am ready to go to even court to settle this matter.

Customer care always say that they will get back but no one gets back.Please please help me


Thanks & Regards
Sudhakar Nair

Dear Airtel team,

Still no resolution to my problem and noone has contacted me till now. its been more than 2 weeks and my services are barred.. please look into this on an urgent basis.

Thanks
Sudhakar Nair
[protected]

i have been using Airtel Postpaid card for years and now they have come up with an option of converting a Postpaid card into Prepaid and have the same number , hence i visited the Borivali Airtel gallery and told them about this and they started giving me dates saying come after the bill is generated , we dont take request on month end , and so on , the last time i visited them the road out side Airtel gallery was undergoing a construction work hence i entered the gallery and everyone started saying the gallery is closed due to that work which is going outside the gallery, but in any situation the Airtel Gallery was not affected as in the Electricity was working , Phone lines were working , Interent was working so why were the tech not working and they said due to the work going on the gallery is closed , hence i told them if it was closed the shutter should have been closed as you guys are not doing any work , hence i counsulted the Manager , i informed him that this is the 4th time i am coming for the issue and still you guys are not helping me and then the Manager said ok let me see what i can do and he took my application form and all my doucments ( application form to convert postpaid into prepaid , pan card , house agreement , light bill , house possesion letter , internet bill and mobile bill and all had my names on it ) and the Manager in return said non of these doucments are valid onl Pan card is valid we need agreement of the house which is less then 2 yrs not more then 2 yrs , hence when i informed the Manager at the time of getting customers to take Postpaid all documents were valid and now not valid , so he started saying the sales department is different and so on , hence i informed if he cant help so no one can , so i told him i wont pay the bill of this card and he said its fine do what you have to do , and left me helpless , and now every month i am getting bill worth 450+ as it is my monthly rental without me using that card i am still paying for it , hence i think of taking their case officialy and bringing this into limelight as todays its me tomorrow it could be you guys......so please help me and call me on [protected]

i got a phone plus internet [protected]. my phone and internet is not working from feb 19 2011. airtel have some problem in cable system. on april 13 they resolve the prolbem now they barred my phone for non payment. i paid in jan 25 and then i paid on april 13. the nodal offical and applette officer promise me to wave off the extra which my phone and internet does not work. so far today it is 12 of may my phone and internet doesn't work. i send so many emails and phone calls but it is all in vain.

Airtel send me an calling-offer with capping plan via sms and later they charged me per call for all the calls made and sent me a bill close to Rs1800.When called about it I was told that the offer was withdrawn and they denied sending the sms and asked me to visit an Airtel outlet which I refused and they miscommited on resolution several times.
When finall called to cancel the a.c I was offered a refund of Rs150 and told that I've to visit an Airtel outlet.I told them that I've just been home from hospital after a major operation I was told by a guy named Neeraj in retention that I can either go visit a Airtel outlet or payup the whole bill.

AIRTEL is otherwise known as FRAUDTEL...
They are the number one cheaters...
They are the one who are famous for gaining money from customers if customers are not active.
Lastly AIRTEL is otherwise known as FRAUDTEL...

Hi,

I have been calling airtel for my no. [protected] as in the month of may i had internet plan which is for Rs.198 and i get 3GBs of data and after that 30ps per 20KBs.
I called them up in june several times to upgrade it to the unlimited pack, but they did nit have any information regarding that and moreover i was being told the i need to have the rental plan of Rs.349 to get the unlimited GPRS plan on my phone,
I called them on 24th of June again to get this changed to 5GB GPRS plan which is for Rs.300. And when I called them after the end of the billing cycle on 27/06/2011. I inquired about the same and the rep said that i can have unlimited GPRS plan without any extra rental plan on my current rental plan which is a corporate plan of Rs.99(rental).
And now they have billed me for Rs.7,900 approx. which is way higher than my usual bill which is Rs.1,000 approx.
I have a credit limit of Rs.5,000 and i got an SMS from them when i was using my GPRS service that i have exceeded my credit limit and my phone service will be suspeneded, which was never done. and last time I check my phone and the unbilled amount was more than Rs.49,000. Ideally Airtel should have barred my service, but they did not.
And moreover there are couple of international messages they show on my bill, and i don't know whose no. is that and when inqured they simply replied that as it showing on my bill it means i have sent those meeages.
Plesae Look into the matter as I am very upset with the service and they charge for the customer service no. as well.

airtel executive has call me that my usage is above my credit limit, my credit limit is 1200 Rs they asking me to pay 2100 Rs because my usage is above 1200 Rs. They told me that my unbilled amount is 2800 rs. They stop my outgoing facility 4 times in a period of 15 days. Every time i spoke to customer care for unbarred my number. Now my bill has generated, my bill amount is 785 Rs that I have paid on 9th july. So i have complaint about that matter they mentally harassed me.

very bad services by airtel there customer executive are foolish, many of them nothing to understand my problem.

This is in regard to postpaid airtel cug no. [protected]. I also have another postpaid airtel no. [protected].
The credit limit on mu cug no. was Rs. 1200. But due to some reason the the credit limt got exceeded. But the company concerned did not bar the services immediately. Instead they kept on charging me for the use which I was unaware of. Then the called me and said that my incoming as well as outgoing have been barred and I will have to pay a bill of rs. 5000 to resume the services. My point here is that what is the use of a 'CREDIT LIMIT' then. If you don't bar the service the moment the limit is crossed then its purpose is nothing but to lead customers astray. Airtel also stopped my other no. on non - payment of the bill. There is no provision of checking the data used in postpaid no.You get to know the data you have used only when the bill comes. This is cheating the customer in broad daylight. All of this has caused me great inconvenience. It is highly irresponsible attitude that Airtel has displayed. I would like immediate redressal of my complaint. I will not recommend Airtel to any mobile user out there.

i m devendra kumar from gwalior city . airtel company again and again giving me telephone bill . my connection already finished .in july . plz solve my this problem .

I have got a new mobile phone couple of months back and configured to use WIFI to access Internet. First couple of months bill came fine. One month I got a bill for Rs 3700/-. When contacted Air tel help desk they told me 100 MB GPRS free pack was activated on my mobile. They have agreed that I haven't requested for this, but came as free with my mobile. No one has informed me about. I haven't agreed or asked for this plan.

How can a provider can add a costly plan without my consent? I have another mobile office where I get 5GB for Rs 750/-, here I have to pay Rs 3700/- for 500MB.

The issue is not resolved..

My airtel mobile no is [protected]. I am unable to submit form www.airtel.in/airtelpresence.. After entering the details and submitting, it's coming back to same page without any message

I got a new Airtel broadband connection[protected], while applying for it I paid Rs. 500 as advance which was supposed to be adjusted in first month bill. But it wasn't adjusted.
Following up with Airtel since last 1 month, but till now nobody responded with the solution, everyone promises that it would done today/by evening. On other hand, each Airtel Customer Care people call me asking to pay bill of Rs. 500.

People Contacted at Airtel:
1. Qasim Khan (Channel Manager): +91 [protected]
2. Pankaj: +91 [protected]
3. Saurabh (Channel Manager): +91 [protected]

Your executives called me many times for payment of my airtel modem connection.Due date was on 6 sep. 2012,I paid the money online on 7 sep.2012,I have mini statement of my account from HDFC bank,but still you people call me for bill payment..Look into the matter,I am tensed by your calls..

Namaste Mr.Patnaik,

This is to inform you that your concern listed on 18 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I had bought an i phone in July and asked airtel to activate a Iphone 4 S plan.
1)they wrongly activated a Rs 1000 plan. they were asked to activate a Rs 2000 plan on which they were offering a 50% discount thus a total Rs 1000 as final applicable rental.
2) ones i found that they had wrongly done so asked them to correct the mistake and they activated the correct plan (within 5-6 days)

The issues are;
1) Bill no[protected] for my No [protected](gurgaon) for period 23rd July to 22nd August.
a) Chaged me for two seperate plans ie 225.81(23 to 29th) and Rs 1548.39 (30th to 22 Aug) ie Total of 1774.2 insted od 2000. Offered only Rs32 discount instead of Rs 1000. Thus an over charge of Rs 741.94
b) for a total of 906 MB of data usaged charged me Rs 961.53 and gave a discount of 631.47.As per the plan 3072 GB is free so the discount should have been whole of Rs 961.53. Thus an over charge of Rs 330.06

As a good customer i paid the whole billl(ie including overcharge) and decided that i could takeup with airtel as this could be time consuming.

After hrs of torchorous explaination over days they agreed to correct the mistake and promised to adjust Rs 774+ Rs 50 + Rs 210 = Rs 1034.Though not the whole 1104.25. But i accepted that as a settelment.

2) Unfortunatelly they did not keep the promise The New Bill ie No[protected] for 23rd Aug 2012 to 22Sept 2012 did not reverse the wrong billing and has again overcharged.I had bought an I phone in July and asked airtel to activate an IPhone 4 S plan.
1) They wrongly activated an Rs 1000 plan. They were asked to activate an Rs 2000 plan on which they were offering a 50% discount thus a total Rs 1000 as final applicable rental.
2) Ones I found that they had wrongly done so asked them to correct the mistake and they activated the correct plan (within 5-6 days)

The issues are;
1) Bill no[protected] for my No [protected](Gurgaon) for period 23rd July to 22nd August.
a) Changed me for two separate plans ie 225.81(23 to 29th) and Rs 1548.39 (30th to 22 Aug) i.e. Total of 1774.2 instead of 2000. Offered only Rs32 discount instead of Rs 1000. Thus an over charge of Rs 741.94
b) For a total of 906 MB of data usage charged me Rs 961.53 and gave a discount of 631.47.As per the plan 3072 GB is free so the discount should have been whole of Rs 961.53. Thus an over charge of Rs 330.06
As a good customer I paid the whole bill(i.e. including overcharge) and decided that I could take-up with airtel as this could be time consuming.
After hrs. of torturous explanation over days they agreed to correct the mistake and promised to adjust Rs 774+ Rs 50 + Rs 210 = Rs 1034.Though not the whole 1104.25. But I accepted that as a settlement as I was fed-up of explaining to some really untrained people.
2) Unfortunately they did not keep the promise The New Bill i.e. No[protected] for 23rd Aug 2012 to 22Sept 2012 did not reverse the wrong billing and has again overcharged.
a) The bill plan charged is for Rs 2000 with a discount for only 645.16 instead of Rs 1000 so an excess Charge of 354.84
b) The Adjustments are only for Rs 260 instead of the reluctantly agreed Rs 1034.

Please advice on how I could deal with aortal as I am really tired of explaining it to some really untrained lot at airtel 121 center.

I would certainly like that i be billed correclty for the due charges only.

regards

Rahul Kshetrapal

Dear Sir,

I am using airtel mobile from last 10 years and in November 2012 I changed my company and so I requested for change of CuG plan from my old Co to new Co plan

I got it changed successfully in November itself and airtel has issued me a bill for shorter duration in old account and rest in new account and when i checked the bill of my old account i found that they have levied 537 Inr extra so i requested customer care for reversal of those charges and they agreed

But to my surprise the same has been transferred to my new account then again I requested for the reversal, they agreed but since then they are levying the same 537 Rs as one time charges in every bill of mine.

I have logged more than 10 request and also dropped mail to 121 and Nodal officer of Noida more than 10 times but of no use

Pls look in to the same

my mobile number is [protected]

my earlier request number are
1 48868483 Complaint Billing 2/20/2013 Open
2 48815639 Complaint Billing 2/18/2013 Resolved
3 48740936 Complaint Billing 2/14/2013 Cancelled
4 47966950 Request Customer Accounting 1/4/2013 Closed
5 47957323 Complaint Billing 1/3/2013 Closed
6 47851327 Complaint Billing 12/28/2012 Cancelled
7 47527729 Complaint Billing 12/11/2012 Closed
8 47245158 Request Customer Accounting 11/26/2012 Closed
9 47213330 Complaint Billing 11/23/2012 Closed
10 47119449 Complaint Provisioning 11/19/2012 Closed


Regards
Ajay Gupta
+91-[protected]

sir
ihave 8 mobile no from airtel tommrow i pay my bill rs 2550 transcatoin id is[protected]. at phagwara ARC code 28293 ARC name GANPATI
in moring my all nos, s out going close .he not responce our phone calls. caster care said we cannot do any thing. from moring to still 1.55pm my no, not restored. i am vry disponited from airtel service center or ARC.any body tell me how can i restored my no, s.

Every month Billing is generating wrongly [extra amt of rs.100 to 150]. I was keeping complaint for passed 4 months still now i did not get any solutions.I called Back-end team [manimaran], Resolution team [Vinotha], Supervisor [Sansha], Executive [paul]. Every one promised the lie statement that we will resolve the problem in 4 hours.I don&#039;t known how many 4 hours has been gone in these past 4 months. I don&#039;t understand what&#039;s happening. No Senior person is taking care any complaints. finally, I said Disconnect my connection on [April 27] 3 days gone still my number active[May 1]. I think Air-tel is only looking for profits?

Pl. Manoj Kohli look it after. and solve the problem.

This is Ravi Kumar Sharma, a business owner from Meerut (UP)-India. I got a new number activated from Airtel to get some support in my business. I took their plan called Solitare fixed billing Rs. 1590 plus taxes per month in which i was told that i would be getting 10000 calls per month, unlimited messages, national roaming and 8 GB internet.

First month, i received their bill on a prorata basis and i was asked to pay Rs. 1000 which i paid at their collection counter in cash.

The next month (August, 2013), we started receiving calls from Airtel that the bill is due. My father attended two calls from Airtel office on August 11, 2013 and August 12, 2013 that the bill is for more than Rs. 4000. He was a cardiac patient and he died after that call dated August 12, 2013. No one knows now how the executive spoke to my father.

Now that i am free from all the death ceremonies, i feel highly irritated and furious about the following:

The wrong commitments made by the marketing staff regarding the fixed rental.
I had clearly asked the marketing personal as to what will happen if i exceed the 8 GB or the 10000 call limit. I received the reply that my services would be stopped. Now they say that you went over the 8 GB limit that&#039;s why the bill is over Rs. 4000. Two questions :

I just used around 100 calls for the month. What happens to the rest of the calls. Also, If i exceeded the 8 GB limit for my internet, THEY SHOULD HAVE INTERRUPTED MY INTERNET...

I am sorry to say that i feel cheated.

The number is disconnected since August 12, 2013.

PLEASE ADVISE.

Regards,
Ravi Kumar Sharma
[protected]

My postpaid [protected] I have beinn receiving bill faro undo Rs.700 till two months back. For the past two months being billed for Rs.[protected] Why&quot; I want detailed bill

dear sir,
ref: relationship no. [protected]
WE ARE HAVING 18 CONNECTIONS UNDER CUG.
WE HAVE BEEN REQUESTING FOR THE ITEMIZED E-BILL WHICH IS NOT PROVIDED DESPITE OF REPEATED REQUESTS.
KINDLY ADVICE THE BILLING DEPTT. FOR PROVIDING THE BILLS ACCORDINGLY IN FUTURE AND ALSO FOR PAST 2 MONTHS I.E. JANUARY AND FEBRUARY 2015.
THANKS
FOR FARSEEN RUBBER INDUSTRIES LTD.
[protected]@gmail.com
contact no. [protected](dinesh upadhaya)

House — instrument locked

Hello,

From past 6 Months our instrument(landline cordless phone) had been locked and i have complained 4 to 5 times to customer care but there is no response, please suggest any remedy so that i can recharge and use the phone, and our phone is running only on battery when the battery is put off instrument will be put off.


Thanks,
Meena

fixed line instrument — should be taken back since i have discontinued with your services

I am leaving the country on 26th June. i have discontinued with your services and the connection has been also terminated. i have been requesting the customer care people to take back the instrument before i leave since there will be nobody in the house which will remain locked.i will come back after 6 months. kindly take immediate action in this regard. thank you.
Basanti Banerjee
Reliance No:(which is terminated[protected]
Alternate No. (To contact me) [protected]

Dear Mr, Rakesh,

Thanks for the concern and feedback. To update you, I was contacted by one of your executives on 20th April' 2012, was told that you connection will be restored within next 24 hours and we are arranging to deliver a new cordless handset at your billing address by 11.30 am on 21st April' 2012. But till today the connection is not activated and no one has even come to deliver the handset.

Further today I received a call from Ms. Ritu Kholi (Retention Team Executive) from telephone no [protected] at 6.38 pm and was assured that my connection will be activated by next 4 hours and the activation charges will be waived off in my next bill. Fuher when I asked for the handset replacement she informed that she will discuss internally and give a call back in next 5 minutes. Till now no call has been received.

If you are really concerned kindly resolve the issue with re-activation of connection and replacement of cordless handset.

Regards,
Dipankar Das
[protected]

Dear Sir,

This is to update you that I received a call from Ms. Ritu Kholi at 9.40 am and she informed that my connection activation intimation has been initiated and it will be active by next 4 hours. I inquired regarding the new telephone instrument she replied that she has arranged to deliver a new instrument which will cost Rs. 1400/-, I have make the payment at the delivery and she will provide me 100 % waiver on the same in my current bill. She also confirmed to send me a Email regarding the same so I will not have to pay the current bill and in the next bill the balance amount will be adjusted only the differential amount has to be paid.

As communicated my connection has been activated by 1.00 pm yesterday . But the new handset is still not delivered and the expected mail from Ritu Kholi is still pending.

Today I have received a mail from [protected]@airtel.in that the handset has been delivered but the same has not been delivered. I will forward the same mail for your reference.

Kindly intervene in replacing the new instrument and giving me 100% waiver of the instrument cost. Since Airtel makes promises but never keeps the same this is burning example in this regards.

Trust that I will get proper justice at the earliest.

Regards,
Dipankar Das

Airtel is the proven worst services & customer care...

I applied for the network portability 3 times. I think customer executive is having one criteria that they shoul make a call atleast once to retain the customer... So what happened is... The next day... I receive a call from airtel customer centre. A lady asked that whether I have applied for network portability... I said yes... Then she asked me why... I said that I am fed up with the services, plan changes without intimation etc. She suddenly cut the call... Thats all...

After 15 days... I again applied for PORT... That time it was too filthy response.. I recieved the call from airtel customercare number and I attended... Very next moment at 0:00:03 seconds... They cut the call...

This is how airtel cares customer... I have been using the airtel from more than 6 years. For retaining the number, I used to be in airtel itself. Now... Even though they make big big advertisement of network portability, They are not given the liberty or freedom of changing the network also...

Really Its very very very very waste to spend time to write the blog on this bull- network. Only network coverage is good. But AIRTEL is worst in call rates, sms rates, boosters, customer response, plan changes without informing, deduction of balance unnecessarily, putting some numbers as TOLL FREE and charging the cost after clicking it, giving poor connectivity to the other service provider(particulatly to aircel) who are their local competitors...

This is not the way of doing business...


Its a damn worst time I am being associated with this network... All because of to retain my number... Today also i have applied for PORT... Lets see... what will happen this time...

Mr. Sunil Bharti Mittal, Mr. Manoj Kohli or Mr. Sharlin Thayil... Admit that your customer service & call rates is the worst... I never get these type of feed back from any other friends who uses the other service providers...

AIRTEL... Express Yourself

I am expressing my deep sense of disappointment... Lets see... what u do to satisfy ur customers.

I am airtel consumer past five years. my airtel number is [protected]. i have received the message for choosing kollywood mms_2 on my mobile from 15.04.2012. but iam not choosing the kollywood mms_2. so, please stop the kollywood mms_2. You will not stop this service immediately, another then i will change my network

Same is my complaint. I have not choose any value added services from Airtel. But I am getting unnecessary and nonsense messages daily Kollywood MMS on my mobile No.[protected]. The service reply number *321*868# is in operative. So it is clear that you are interested only in making money. If the service is not stopped immediately and the money so far collected is refunded immediately I have the option of moving to the consumer court. I need an instant reply on my mobile phone.

same is mine..yesterday suddenly this kollywood mms2 been activated..but i dint subscribe any such thing..wat is this..is this the way of making money? i have lost my balance because of this. de-activate it immediately. my mobile no is [protected]. if you dont stop i am going to switch to another network. immediately respond..

my airtel mobile no is [protected] today & ystarday didcut ammount Rs. 70/ & my call not canect to costmer care excutiv my camplant no. is [protected]

I AM TRYING FOR TALK TO AIRTELMOBILE CUSTMER CARE LAST 3 DAYS BUT CALL NOT CANNECT I HAVE TRAY MEENY MORE TIME BUT MY CALL DISCONECT AUTOMATIC LAST CALL CANECT ON 11/03/2012 8.15 ITALK SANDYA YADAV THENE MY AMMOUNT RS. 33/- CUT MY ACCOUNT ON 11/03/2012

i tray to call customer care last 4 days but my call not connect to customer care excite & Rs. 20/ deduct my account on 13/03/2012 Air tel Mobile - Charging for an Unsubscribe Service to me & i calling from other mobile phone & i talk to sandhya yadav but she not taken my complaint so pl do needful

yesterday I have recharge of Airtel mobile no is [protected] of rupees 50/-, the same amount is debited from my Axis bank account in morning till now I did not received recharge amount in my mobile. Please check the same

got it reversed...thanks

aritel prepaid connestion — Regarding lifetime facility

hello sir

My name is guptheshwar prasad i am from ranchi my problem is i get prepaid connection one year ago and in march 2008 i recharged my connection to 499 life time super value vaucher at that time validity shows 2024 and after 10 days it is showing 2010 and then right now it is showing Aug 2008 when i called costomar care they are telling SMS your problem i do SMS 50 times but there is a no responce from costomar care service.
My lot of money has been wasted now still it is continue becaus life tiem facility if not given to me. i think your costomar care service is not only horriabel but terrible also. Airtel costomar care service is nothing but very dangerous concostomar. We got fedup with airtel service so do action as soon as possible otherwise i do not have a any other alternate to take the service of another companies.

So i kindly requested to go over that matter and take the appropriate action.

My Name :-Gupteshwar Prasad
My Mob No:- [protected]
My complain # today in ranchi airtel office is CBNRA[protected]

Airtel Prepaid Service — outgoing calls on offer

Dear sir/Madam,

I am using samsung mobile C140 with an offer of airtel prepaid of 100 minutes free per month calls of airtel to airtel local calls from 01/05/2007 till 15 days back, but now the offer is not activating, when I informed to the customer care they are also not solving my issue instead of they are saying " You should recharge your balance" I will agree for that but my offer period is not yet completed ( it is absolutely for 2 years )
finally I am not able to use my offer minutes.
So please I am requesting you to solve my problem.

Thanks,
Srinivasulu.M

Airtel — not restoring connection

we are old people staying alone we dont have any connection to outside world, we requestesd your peole to restore connection for the past 4 days and always reply our survere is down we can do anything, they are simply sitting and chatting if, we are lying you as a layman check yourself, please retore our connection soon, if we anything happens to us we will hold AIRTEL responsible, we are unable to communicate with anybody, please look into this matter this mail am sending from my daughters place thanks RAJNI

I WOULD LIKE TO SAY IT IS SUCH A SAD STATE THAT COMPLAINTS ARE NOT LOOKED INTO ESPECIALLY FOR OLD PEOPLE, I WOULD LIKE TO TELL YOUR MANAGEMENT IF, MY PHONE IS NOT LOOKED INTO I WOULD LIKE TO SAY THAT BETTER CLOSE YOUR SERVICE, BECAUSE AT THE TIME OF GIVING CONNECTION YOU PEOPLE ROAM AROUND US LIKE MAD, BUT WHEN IT COMES TO RETORING YOU PEOPLE VANISH LIKE A GHOST AND EVEN BOTHER TO ATTEND PHONES SO PATHTIC SERVICE IF WE HAD KNOWN WE WOULDNT HAVE TAKEN, IF YOU PEOPLE ARE REALLY INTO THE WORLD OF COMPETITION PLEASE FIRST TAKE GOOD EMPLOIES NOT PEOPLE WHO ARE JUST FOUND OF CHANTING PLEASE I[censored] DONT BELIVE ME CHECK FOR YOURSELF THANKS IF YOU, READ MY THIS PIECE OF ADVICE RAJNI

[protected]

[protected]

Airtel Prepaid Service — Service not being restored

I have a airtel prepaid "Lifetime Service Facility" connection for many years now. Since last month I am facing a strange problem and after repeated complaints to Airtel, nothing has been sorted out. Suddenly from one morning I notice that all incoming calls, sms and outgoing sms facility has been barred. Those trying to reach me get a message that my cell is "switched off". I have complained to Airtel over phone and online. Till now, I have received numerous mails from the customer care executives (a new one everytime - don't know why they maintain Unique reference no. when they don't track the complaints with it - one unique ref no given is[protected] asking the same questions over and over again to which I kept on answering back with great patience. I now understand that they use this technique to delay the process till finally the consumer loses his patience and gives up!

I have suffered great loss because of this irresponsible service of Airtel. I think this is enough harrassment for me to raise this issue to Consumers Forum. I am always travelling, and would therefore like to know how to take it forward. I would have preferred to continue with this connection, if Airtel could have resolved this problem, as all my contacts are aware of this number.

Airtel Prepaid — Barring of outgoing calls

Respected Sir,
I am "Shivani Singhal" , my airtel no- "[protected]" has
been barred from making outgoing calls since 15th Oct,2010.Today on 18th
oct,2010 I have received a message that I have to submit the documents .
My airtel no. is six months old and have already submitted my documents
when i got this number at Noida , where I used to stay . Presently am
staying at Lucknow , and paying roaming too.
I refered the matter to customer care no.- [protected] at delhi and I was told that according to TRAI directions you have to submit one additional passport size photograph with address proof , these documents are to be submitted at CUSTOMER CARE , DELHI . I then made contact with UP East Airtel customer care no. - [protected] , he also directed me to submit the required documents at DELHI. How come I have to go Delhi to submit documents which I had already submiited at the time of purchase of SIM and why cannot they be accepted at the place of present address .
Moreover, I have paid for validity upto 2011 and recently recharged my phone for Rs. 200.

SHIVANI SINGHAL
[protected](aitel prepaid)

Sub: Childish acts by Airtel



Dear Sir,

I am a corporate postpaid connection user of Airtel, my mobile number is [protected] this number belongs to the CUG of Ricoh India limited Kolkata branch, I have paid my last mobile bill on 13th May 2008 at the ICICI ATM drop box located at Shakuntala Park like every other month. The due date was 24th May 2008 & the cheque number was577609 dated 13th May 2008 on ICICI Ballygunj Branch for Rs 629.20. Till date the cheque has not been produced at the bank for clearance and today I have received a fresh bill of Rs.1274.25, as per the connection status credit limit allocated is Rs.2300.
Suddenly today afternoon I found out that my outgoing has been stopped and on calling up 121 one robotic type of a guy told me that I am taking your complaint and we will get back to you by Friday, it was as if I was talking to a IVRS system. Please tell me where is my fault? I am not at all depressed by all this, it is airtel who is loosing revenue if I am not using your facility, in Today’s world nobody gets stuck if stupid and senseless people like you all behave so rudely even with corporate customers. As you can see clearly a copy of this mail is being sent to corporate HR department of Ricoh and to our regional heads also, this will only help you to gain bad reputation and help other service providers to gain ground by your childish acts. I had a talk with Mr. Nabendu Roy of Airtel Kolkata ([protected]) today afternoon who deals with our account and always assures us by saying that he is the single window messiah for us but when he came to know about my problem he told me that he is riding a bike and he will get back to me shortly but he hasn’t found time or cared to get back to me yet. It is almost 9o’ clock at night.
I would request you to trace out the cheque and try to be a bit less rude to customers who give you revenue month after month.

Thanks & Regards,

Proteek Basu.
Senior Engineer
Ricoh India Limited

Airtel — COMPANY MISBEHAVIOUR AND HARRASMENT

I HAVE RECENTLY CHANGED FROM POSTPAID CONNECTION TO PREPAID CONNECTION, AFTER SEVERAL INSTANCES OF NOT RECEIVING BILLS ON TIME.
BUT EVEN AFTER CHANGING, I WAS TOLD THAT IT WOULD TAKE 72 HOURS FOR THE PREPAID CONNECTION TO BE ACTIVATED.BUT IN CONTRARY, IT TOOK MORE THAN 4 DAYS.
ALSO, NOW THEY HAVE STOPPED MY OUTGOING WITHOUT ANY PRIOR INTIMATION, AND WHEN I HAD VISITED THE AIRTEL RELATIONSHIP CENTRE(PANVEL), THEY WERE LEAST INTERESTED IN SOLVING THE ISSUE, AND EVEN WENT TO THE EXTENT OF SAYING THAT IF I WANT TO COMPLAINT AGAINST THEM, I CAN GO AHEAD.
I WILL LIKE TO BRING TO THE NOTICE OF THE CONCERNED AUTHORITIES THAT CUSTOMER SERVICE IS VIRTUALLY NON-EXISTENT IN THIS CASE.
IS THERE ANY SOLUTION TO THE ISSUE?

Bharti Airtel — Misbehaviour.

Dear Sir,

I am a postpaid customer of Airtel since long time. Today I had a very bad experience with your payment collection person Mr. Himanshu - [protected] came to my house and I was not there at home that time and ladies were there instead of that he has started insisting for payment where as there is no due as on today. I am very much upset because of his behaviour.You can check my payment history you will not find any default. I am always making payment before due date.

Look into the matter and make sure that it should not happen again.


Regards.


Rizwan Hasan Khan.
+[protected]

Dear Sir/Mam,
I Laxmikant Dhage, having a Mob No. [protected], My problem is that from these number i cant do the SMS send to any other number.
this problem is from last FOUR months, and also i do complaint so many time but till date the problem is not solved by ur cstomer care ext.

Airtel — Misbehaviour and go to outlet

sir/madam
main rajesh kumar tiwari airtel outlet gaya tha[protected] ko airtel ke outlet per misbehaviour kiya our dhakke marker baher bhaga diya aur gandi gali dekier bhaga diya esliye apse request hai ki meri complaint ko immediately fallow kiya jay

R/Sir,
I would like to draw your kind attention towards misbehave of Airtel collection rep.to extort the money over my mobile no.[protected] as well as on land line phone at home. On 13th &14th of Nov.,09, my minor son, aged 13 years was ABUSED by repeated calls from airtel regarding bill payment of a already disconnected(closed) landline phone no 4042275 while the bill was settled at the time of disconnection of phone. He has threatened us to disturb the family in future also in the same manner. My minor son was not able to study and could not sleep well since then due to this abusement. How can a collection rep. from airtel call home and abuse the family. I will make sure that I file a complaint against airtel and make them answerable for what they have done.
Name of person who called home and showed dirty character:Sanjay Ph no[protected]
Airtel should stop thinking that "ABUSING CUSTOMER" will enable them to extort the money for a disconnected phone. Airtel should teach their associates "Telephone mannerism"
Please look into the matter and make sure that it should not happen again.
With regards.

postpaid — Mis-behaviour from your collection department

To,
The manager
Airtel
Sub:- Mis-behaviour from your collection department.

Respected Sir/Madam,

My self Kartik Raval. My mobile no is. [protected] one of the customer of your company since last six month. I make regular payment of my bills but due to not received my bill on time from last three month, I am unable to make payment on regular basis, but whenever I have received my bills, I have made payment as early as possible. I am also working in other company, so it is required for me to put claim in my company and after that I am able to make payment. For that I require original detail bill of airtel. In last three month I am not able to receive bill on time so, I was not able to pay bill on time.

In this month, I have received bill on 4th of January & I told ur executive of collection department that I will do payment upto 15th of January. Inspite of that yesterday I have received call from ur collection department from Jigar raval, M:-[protected] & he was stating me that, I am Jigar raval from airtel from collection department from Mehsana and without listening me he was using abusive language to me.

Dear sir, Really I am very disappointed for receiving such kind of call. Airtel is very big brand and such a reputed company have such kind of employee. It is my request to you plz look into the matter & take some necessary step and give me response as early as possible. If I will not get good response from ur organization, I will go ahed.

Waiting for your favourable reply.

Thanks & Regards,

Kartik Raval
[protected]

Airtel — Misbehaving calls on regular basis

I am getting useless or misbehaving calls for last two three months from Bihar's Airtel no-[protected].My no is [protected].Please provide me the identity of the person and address of the person who is calling so that i can approach police regarding this.

I am having airtel Postpaid card my number is [protected] and this is CUG card and other CUG user did nt pay that bill and my number's bill are fully paid everytime after that airtel collection people call me and my relatives and spoke with them with very bed language after that i made complain in airtel customer care but no resolution from them side so what i have to do now ...

Bharti Airtel — misbehaviour by employees

I had a mobile post paid number from Airtel. There was a delay of just one month as I was transferred from Gujarat to Mumbai I could not pay the bill. However Airtel did not call me or even send me a mail but today they have started calling all my freinds and relatives for some legal action. One Miss Neha Malhotra cell no [protected] is doing this from Airtel and when I enquired with Airtel they did not give the details of the employee. They should have atleast called me once as the amount involved was negligible and had I refused to pay then they could initiated any legal aption. Spoiling anybodys reputation like that is not ethical and illegal. Therefore you are requested to take corrective steps to check such misbehaivours.
Regards.

te'st

HI,

I have been getting repeated misbehavior calls from airtel on my mobile [protected]. Inspite of paying all the bills, airtel is calling me from[protected] and asking me to pay the outstanding.
I have paid all the bills sent to me. When I asked her to send me the outstanding she asked me to wait for one more day. And now at 14:40 pm on 21, April, 2011 she asked me 10 times if I have received the bill, if I have checked the email.
It gives me an impression that all the employees of airtel and dumb and stupid because they cannot understand statements in one go.

Please stop all this abuse and do not disturb me.

Mis-behaviour from your collection department
To,
The manager
Airtel
Sub:- Mis-behaviour from your collection department.

Respected Sir/Madam,

My self hashim bula. My mobile no is. [protected] i have came in airtel via mnp from reliance &i have 4 connections of airtel & iam one of the good customer of your company since last 3 month. Inspite of that yesterday I have received call from ur collection department from M:-[protected] for panding bill of mobile number [protected] which is not my number i told him please dont call me for due payment of this number because this is not my number & i cant help for same
7& he was stating me that, I am from airtel from collection department and without listening me he was using abusive language to me.

Dear sir, Really I am very disappointed for receiving such kind of call. Airtel is very big brand and such a reputed company have such kind of employee. It is my request to you plz look into the matter & take some necessary step and give me response as early as possible. If I will not get good response from ur organization, I will go ahed.

Waiting for your favourable reply.

Thanks & Regards,
hashim bula
[protected]

hello sir
i m ritesh khullar aitel prepaid consumer . i want to complaint against ur enployee mr sanjay kumar ,he is work in airtel money department ,today i call him for sum airtel money relates enquiries but he talk very rudely , i want to pay ur attention to this enployee coz i m using airtel for many years .this is first time any o[censored]r customer care employee so pay attention toward it and warn mr sanjay nd give him penalty ........................he dont know to talk wid customers////

Airtel India — Harrasment unlimited (Airtel is bad)

Let me introduce myself as Anbu Nirai who lives in Chennai and has had the Airtel postpaid connection for a number of years. For about two months I find that the tower signal is sporadic at best when it comes to my house (the ground floor portion). I made it a point not to pay the monthly bill and represent the cause as I thought that would bring about the desired attention to the problem and a resolution can be reached.

I made a formal complaint regarding the No-Signal problem around the second week of this month. I was told that the issue would be resolved by the 30th of this month. In-between my outgoing facility was terminated and I made an appeal on the grounds that a resolution to my problem had not been arrived at. The agent I spoke to apparently consulted with a superior and told me that she would release the line as the No-Signal problem was in the open status.

An agent called me in the latter half of today (when I was in my workplace) and informed me that the No-Signal problem had been rectified. Seconds later I found that my out-going facility was terminated once again. I called the so-called Costumer Care of Airtel (with tremendous difficulty I might add - just couldn't get a human being on line) and informed that I'll go home and see for myself if the No-Signal problem had been rectified and that they should release my line until then. I also added that if the problem had been indeed rectified I would happily pay the bill online at that very moment.

But then the agent I spoke to seemed to be determined to keep repeating the same thing over and over again and failed to see reason even after putting me on hold many times to consult a superior. The conversation was so painful that I realized there was no basic respect-element throughout. I made it clear then that there was no point in paying for something when you do not get the service that you deserve.

When I was on my way home I received an SMS from 247 asking me if I was happy with the resolution provided. To type YES if I was happy and to type NO if the problem still persisted. (I wonder who designs these things...to send an SMS of this nature to a person whose outgoing facility has been terminated). However I tried replying NO but then the message wouldn't go through.

On reaching home I was shocked to see the state of affairs to be the absolutely the same and that Airtel had the AUDACITY to lie to me about rectifying the No-Signal problem. I wanted to make known that the problem still persisted. Cold Shoulder treatment again.

I am a sensitive person and the whole exercise is stressing me tremendously. I am seriously beginning to wonder if anybody from Airtel really cares. I also realize that if I pay the bill I'll have to wait for another month to put pressure on the Service Provider to give me proper service.

Can Airtel really provide service to self respecting people or just to those who grin and bear and feign satisfaction? I wonder. I AM HURT.

I want to complain about this BAD SERVICE. Moreover, I have used this number for a number of years and YET I have to make a decision to go to a provider who can provide the necessary tower signal to my house. I am not even sure if I can retain this number even by going to another Service Provider through legal assistance. However, I am mighty keen not to let these irresponsible people have the last laugh.

GIVE PROPER SERVICE and get the payment. This is good.

GIVE IMPROPER SERVICE (even lie) AND GET THE PAYMENT & disconnect the outgoing facility if payment is not received...This seems to be the AIRTEL IDEOLOGY (STUPID AND VILLAINOUS).

Airtel — NUMBER DISCONNECT WITH OUT INFORMATION SO MY HEAVY LOSS

Respacted Sir

My Self Mohd Farhan Shekhani indore MP
Airtel was my number [protected] has was disconnect Without information & has not renewd my number so this region my heavy loss .........& airtel executive (sapna sangeeta raod indore (outlet) )was says no renwewd your number .........

So sir plz help me

NOTE: MY NUMBER [protected]

I AM MR ASHFAQUE SHAIKH USING MY AIRTEL PREPAID NO -[protected] SINCE LAST 3 YEARS AND I HAVE BEEN LOYAL TO AIRTEL AS I AM HOLDING A GOOD PROFILE AS I RECHARGE FOR MORE THAN 300TO 600 RS PER MONTH.SINCE LAST 4 MONTHS AIRTEL IS CONTINOUSLY STARTING VARIOUS SERVICES LIKE JOBS ALERTS , MOVIES ALERTS , CRICKET ALERTS ETC ETC WITHOUT MY INTIMATION OR REQUEST WHICH HAS COST ME LOTS OF MY BALANCE. ON 27 JUL 2010 I RECEIVED A MSG STATING THAT DIAL 54321 TOLL FREE AND SELECT YOUR HELLO TUNE. AS IT WAS A TOLL FREE NO I CALLED AND I DONT LIKE ANY OF THE SONGS SO I DISCONNECTED MY CALL WITHOUT CHOOSING ANY SONGS. IN FRACTION OF SECONDS I RECEIVED A MSG THAT SONG (CHUNARI CHUNARI) HAS BEEN ACTIVATED ON MY NO AND I HAVE BEEN CHARGED RS15 FOR DOWNLOAD AND RS 30 FOR RENTAL.AND VERY NEXT MOMENT I DEACTIVATED MY HELLO TUNE . I AM VERY UPSET THAT AIRTEL ALWAYS CHARGE ME FOR VALUE ADDED SERVICES WITHOUT MY REQUEST FOR ACTIVATION. KINDLY HELP ME REGARDING THE SAME.

saurabh jain
u r really a big kkind of a person
i[censored] not say airtel is bad u go to hell
airtel is d baddest network in india…

Airtel — airtel is baddest

airtel big cheater, when ever i recharged with good amount.., next day sale pura balance kat nakhte he, or waha se hi koi bhi sceam start kar dete he.aaj bhi salo ne 15rs kat liye or ipl comentry sceam ka msg bhej diya... pehle gov ermant ne loot liya ab ye airtel loot ne beth he..... or me aapse ku6 jyada bolna kahi chahta jo aap ies ke bhog nai banna chahte to ka bhi airtel ka sim nai khardna or agar ho tab bhi portablity karv a ke chang kar nakh na

dedcuted Rs.500 from my account without informing me and didn;t receive my refund either

Hi Rakesh

My account number is [protected]. I need my Rs. 500 back. I have recharged my account with Rs.500 in 2010. I have emailed you as well with full details.

Hello Friends,

I just want to share my experience with Airtel DTH. I have recharged my Airtel DTH account [protected] in June 2010 for Rs.500. My account is credited with Rs.500 after recharging
from the recharge coupon. After 24 hours my account was suspended. When I called customer care, they didn’t have any clue why they have suspended my account. After number of follow up, they replied that some other customer claimed that amount and my account is debited without informing me. when I asked to get my money back, customer care executives disconnected by call several times?????. Now Mr. Naveen and Mr. Rakesh from Airtel DTH needs a proof of that the recharge coupon that I used to recharge my Airtel DTH account almost a year back.

Is this a Joke????

My Friends if you are using this service and recharging with recharge coupon then keep it and do not throw, else you will be the next in this list.

Lokesh Chauhan

You are making fool of your customers, if you are not providing any resolution then no need to reply. Did you refund my charged amount?? Then how can you say that the issue is resolved now?????

To all Airtel digitel customers, they just call you once you filed a complaint and apologize and says the issue is resolved, just like in the above response from Mr. Rakesh without refunding my charged amount. They didn't help you.

Fraud Fraud Fraud Fraud

Hello Friends,

Kindly visit www.mouthshut.com as well and type Airtel DTH in the search option, You will find more than 250 comments and only 17 % recommendations are there for Airtel DTH. Please thing twice before availing Airtel DTH service.

Hi Friends,

Today I received a call regarding the above complaint and the executive inform me that I can go for the consumer court and telling me that I have used someone else recharge voucher.

They are now misbehaving me and ask me why I didn’t complaint on this issue earlier. I have spoke to around 10-15 executives in Airtel DTH and now they are abusing me over the phone.

Friend do not avail Airtel DTH service, please go other DTH providers like TATA SKY. I have another DTH of TATA SKY, they are the best.

[protected]@ Airtel

How many times should I write you??

Your executives call me and blame me for not having the recharge voucher that I used to recharge my account a year back. This is simply ridiculous and you are not bothered to rectify the mistake that you have had from your end.

Dear Friends, they are not rectifying their mistakes and their executives call me and inform I can move to the consumer court

This is Shailesh Kumar ([protected]). I have recharged with Rs. 330 on 4/Jul/2013 and suddenly I checked on Sunday and found my Balance to Nill. I recharged with Rs. 200 on Sunday again and called Customer Care, This is what the summary of Customer Support.

1. I have called on Sunday at around 9:50 PM IST.

2. Laxmi took this call.

3. As per her, They deducted 330 for data usage, I have asked that why did you cut off my Main Account money when I am using Data Plan for 149/Month.

4. As per her, You have consumed your data so we started cutting off from your account.

5. My concern is that when my data usage limit is over, I should have informed that data usage has been over now amount will be disconnected from your main account however I did not get any information and suddenly found that Account is Nill when I had to make a very urgent call which caused heavy loss for me. As per here we cut like that only, we do not inform customer.

6. Suddenly I check my data usage for this month and found that I have only used 1.98 GB of data for this month using Smart Phone features than, I asked her that I have used within the limit so that no amount should be deducted by your so called policy.

7. She said, Sir we have reduced down from 2 GB to 1 GB for this plan hece we are charging you for .98 GB surprisingly I got an SMS today itself mentioning that you have 2 GB of plan. My asked same to her, She said we reduced down you have to pay. Is this a way to scale down without informing us.

8. I was not quit happy with her and asked her to transfer this call to any senior, she said that she is the last point of escalation. No further help will be done.

9. Later on she said that okay, let me transfer this call to my manager and put me on hold for 10 min and then she realized that I am still waiting for transfer then she hanged up the phone without and I was surprised and felt foolish.

This is very frustrating that, people get cheated and they do not have any fear from Govt. I would request to please help us in this matter.

Airtel — Lost my Balance

My name ia Ashutosh purohit & my celll no. is [protected] airtel prepaid. i did use internet my handset from airtel prepaid. i have lost my many balance.
i have complaint costomer care services but they did not see my complaint.

Dear Sir,
Good Evening Sir
sir mene aaj 17.04.2012 ko AIRTEL GSM Company me phone kiya tha jo LOKESH JI se 04:02 PM par baat hui thi tb unhone bola ki aap 28/- ka Recharge karwa do to aapako main LIFE-TIME call rate 0.30 Paisa kar dunga tab mene 28/- tatha 30/- Rechage karwa kar mene 4 minit 33 secaond baat ki to 0.40 paise ke hisab se 2/- kate usake baad mene dobara care par baat ki to muje bola ki esi koi Informations nahi he tatha Senior Costmer se baat ki to bola ki ham kuchh nahi kar sakte tha Gali galoj ki mere sath.
Jinka name Vikash bataya gaya tha 06:30 PM par baat ki thi mene unse.
AIRTEL GSM COMPANY IS COSTMER CARE INFORMATIONS VERY BED LANGUAGE.
PLEASE HELP ME SIR.

CONTACT NO.
+91-[protected]

Name- Kalu Singh Ranawat
Add. Khimawato Ka Kheda, Post-Bhinder
Pin Code- 313603
E-Mail- [protected]@gmail.com
please Call Me sir...

ThanX For Heart Thank'S.