Airtel Complaints & Reviews

Still my issue is not resolved. Please let me know the status. On 23 April I got call from Nodal officer and he confirmed me that my faulty modem will get place with in 24-48 hrs. but still nobody is bother about the customer. Excellent poor customer service by Aiterl
You should have stopped charging modem rent after changing your policy. But you did not do the poor analysis.

Excellent poor customer service

Please give me call on [protected].

regards,
Anurag

Waiting for your respone

Hi

My name is YK Khoday ([protected]) and I am using Airtel mobile connection.
On May 21st, I sent a porting out message to move out of Airtel to Vodafone. On the same day I received 3-4 calls from Airtel to convince me not to move out. As I had made the decision I told them clearly that I want to move out.

After one week on May 28th, I received a message from Vodafone stating my porting out request was cancelled due to outstanding payment with Airtel.
I called customer care to know about how much outstanding amount I have... so that, I can make the payment immediately and move out but i didnt get proper response (how much i need to pay) then I told them to put me to their supervisors I was told that, he is busy and you will get a call back. (never got call back - this happened twice- false promises to the customer).
I wrote 2 email (written on June 5th & 11th - attached) to '[protected]@in.airtel.com' and no reponse (Their automate mail states with in 24 hours I will get the reply back which never happened - again false promise). On June 6th when I called customer care again they told me that you have to wait till your billing cycle date (which is 20th) to get to know how much you need to pay and then you can move out orelse I have to pay the unbilled amount of 6000 odd or I have to visit nearest airtel outlet to know the exact amount to pay. When I visited Banshankari Airtel office she told me that they dont have any facility to calculate on a pro rata basis and I have to wait till your billing cycle (customer care fooled me again by saying she will tell me the exact amount and waste my time to go to Banashankari). Now it is close to month but still I am not able to port out moreover i have given security deposit of Rs. 300 while taking the connection. I am Scared now after this billing cycle date on 20th I will receive the bill after few (5-6)days. I dont want to wait again for next month 20th to pay amount for this 5-6 days. Please requesting you to remove me from this mess.

My concerns

1. When a new customer walks in, they immediately give the connection and they calculate the bill on a pro rate basis why similar kind of methodology is not followed when the customer moves out?
2. They called me several times to retain me by giving offers why they are not telling this is the outstanding amount you have to pay to make the port out (not even a single call received for the same)
3. Everytime when call the customer care service they will give you diffrent answers (1 will say you get the exact amount how much you need to pay one says you dont get the details unless your bill is generated.


Thanks
YK Khoday
[protected]

now, its around 12 days since the problem of frenzo. the same problem of mismatch o[censored]sername and password is arising inspite of entering the new username and password provided by ur company. i can wait but for a week now. after this, i will hAve to take strict action. if its not done in a week, i will deactivate my connection and also of all my office staff and my entire family. i will personally take the matter to the press with the label
" AIRTEL IS LEAST BOTHERED TO SOLVE ITS CONSUMERS PROBLEM"

My frenzo chat services is still not working. Nw on entering the username and password provided by u , my phone is getting connected to 2 other nos. One where they say pls sign in from ur primary no. Which is [protected] and the other primary no.is [protected]. But my primary no is [protected]. I don't know from where this link is coming. I want it to stop and my frenzo chat services to start . The ultimatum is already given.

Dear sir
i got a call from your side but having flash msg on my mobile same as before . plz do as needfull .

Best regards
Rohit nanda

Airtel DTH — change of dish position

sevaral time i made the complain for changing the position to view new channels every time the customer care personels said that the enngr would come and solve the proplems. so for the complaid not soved more than one month
my customer id is [protected]

A. RADHAKRISHNAN

AIRTEL DIGITAL TV — DTH position

sevaral time i made the complain for changing the position to view new channels every time the customer care personels said that the enngr would come and solve the proplems. so for the complaid not soved more than one month
my customer id is [protected]

Airtel Mobile — UNREQUESTED SUBSCRIPTION

I HAD ONCE TWO MONTHS BACK BY MISTAKE SUBSCRIBED TO VAS PACK WORTH Rs 30 and found it most useless. Now every month despite my asking them not to renew they automatically renew the same every month and charge it to my talktime. This must stop fortwith and my amount refunded.

My prepaid air tel connection No is [protected]

Yesterday night and to-day morning you have debited a sum of Rs.50.00 each saying that I have downloaded games. Actually I have not downloaded anything. Now games/picture/hello tunes or anything of any type have been sent to my mobile.
Your debiting my account with such unwanted amount for no service from you is really pathetic. I will have to think of disconnecting the the mobile and go for some other cellular services. You can check with my mobile whether anything have been downloaded my me.
Finally I hereby request you to refund the amount of Rs.100/- charged by you immediately.

Airtel — UNREQUESTED SUBSCRIPTION

I have been forced to subscribe to AD-54321 without my asking for it. And I have been charged Rs.5.00 daily for this service which I never asked for and availed of. I have been contacting Airtel on 121 several times, but the process is so long that I never reached the final stage. So kindly look into it and get this service discontinued from my mobile no.[protected].

what will you assist me? You are liable for punishment under Indian Law and should be punished for the same..You are using the name of Courts illegally...

submitted all my documents and money for changing my number from tata docomo to airtel postpaid its been more than one month still my number was not activated from airtel side. customer service is worst to the core. airtel relationship center in madhapur never cares about their customer. worst customer satisfaction. still waiting for the respones from the airtel team. Please dont change your number to airtel

I have submitted for mobile number portability from Tata Docomo to Airtel prepaid service in "SAGAR STORES" Marthahalli bridge, Bangalore, Karnataka. The Docomo number has been de-activated but the Airtel number has not been activated till now. When i checked with the dealer, he has not give any proper response. When i called customer care even they are not ready to tell what the issue is. Because of this i am unable to contact any of my family members (i have been relocated from TamilNadu). Kindly take action against the SAGAR SIM stores and activate my Airtel number as soon as possible please.

Regards,
Karthika

I have given number portability from Tata Docomo to Airtel on 23-July-2014. Airtel number has not been activated, but the Tata Docomo number has been de-activated. When i called customer care, they kept me on hold for 15 mins then the cal disconnected automatically. When i checked with dealer (SAGAR STORES) he has not given proper answer for me. So please activate my number as soon as possible. Please take action on Airtel dealer Sagar stores which is located in Marathahalli bride, Bangalore, Karnataka

Dear sir,

Recently i have port in Airtel to vodaphone.

At the time of network change, my vodaphone connection disconnected. till last Sunday Airtel people (i.e local retailer, PSM, airtel customer care people) i can't able to use my sim.

Due to that i have hardly fractured and mentally disturbed. an local retailer simply said its an 10RS issue. no one bother my inconvenience.

At last my sim card ready for activation, but that peoples again request to submit documents.

in my concern, i have 3 question?

1. is this correct way to handle MNP customer?
2. any one of you guys know about activation? (i.e. this is my 4th sim card)
3. how long takes new sim activation?

i'm ready to submit documents. due to national holiday i need to wait 2 more days again. After that Sunday also comes. its totally disappointed me.

Kindly immediate intervening my case, request you to give proper resolution.

my mobile number: [protected].
sim number:[protected]

thanks&regards,
E.Velan

Hi,

Airtel mobile service provider activated the service RE1_IPLAYER service automatically and dedecting the Rs: 1 daily. When i gave a call to customer care, they are not responidng properly. My prepaid mobile numbers are [protected] and [protected]. Deactivate the above mentioned serrvices on the cell numbs [protected] and [protected].

Thanks
Lakshmi kanta reddy.

Hello,

Airtel mobile service provider activated the service RE1_IPLAYER service automatically and dedecting the Rs: 1 daily. They are activating services without my invention.. Please deactivate service RE1_IPLAYER from [protected].

Thanks,
Prasoon

Hi,

Airtel mobile service provider activated the service RE1_IPLAYER service automatically and dedecting the Rs: 1 daily. My prepaid mobile numbers is [protected]. Deactivate the above mentioned serrvices on the cell numbs [protected].

Thanks
Shahnawaz Ali

Dish TV — charging problem

Dear Sir,

When I recharge my package with gold pack my validity will be renewal but the channels are note getting i am so feed up of this services so please as soon as possible solve it
My Vc.No - [protected]
Active Mobile No - [protected]

I m unable to send SMS, I've complainted more than 15 times, but whenever i complaint they replied me that ur problem will be resolve in 24 hrs.

[protected]

I m unable to send SMS, I've complainted more than 15 times, but whenever i complaint they replied me that ur problem will be resolve in 24 hrs.

i have recieved daily sms for a number 58906 and 58906015 and debit the amt. 1.5 rs so i don't want to use this service so pls deactivated this service to my mobile my no. is [protected]

i think these very good

I live in Kolkata. I have tried to send sms several hours a day but failed. Message sending fails again and again. But after 4-5 hrs it is possible to send sms. Down with Airtel. Vodafone is much better. They provide 200 sms for 14 days @ Rs. 22. But, Airtel gives only 150 sms for 11 days @ Rs. 26. U tell, which one is better ???

Dear Sir/Mam,

I have prepaid connection of Airtel and my cell no. is [protected] in the month of January 09 there was a scheme of 100 National messages free by recharge of Rs 26/-.

So I got recharged my mumber also in above scheme. When i started to send national sms, I found that Airtel had charged Rs. 1.50/- per sms.
I also had sms scheme 360 local sms by rechage of Rs. 36/-. But airtel has charged the national sms charges from my 36/- lacoal sms scheme.
In this regard i have talked at their customer care center, but they didn't respond at all.
Kindlay look into the matter and take necessory action so that other customer also can get solution of this type of problem.

you send one sms that i have won the prize of money 20000 gb pounds i think whetherits true or wrong if its become wrong i want to meet u i court because of wasting time and cheating through sms

I m from Chennai. I am using this postpaid card for the past 5 years.(POLICE CARD). I was offered for free sms scheme for the past 5 years. For the past 3 months, i was being charged for sms for Rs.1/sms.
This i could'nt know and this was deducted for the last 3 months. When i asked for the customer care support officer, they have said that to post a complaint regarding a sms scheme to [protected]@airtel.com.
Kindly do the needful as soon as possible.
Thanks & Regards,
K.Elayaraja.

i have recieve a message that "you are a WINNER! Your number has been chosen for a $2500 CASH prize call +[protected] to claim." So, give me information about that message and it message comes from your message center no. [protected] so give me the information at my email and contact no. [protected]. It a fake message or True.


thankyou.

sir
please give me my no [protected] sms details within two months

Dear Sir/Ma'am,
My mobile no is [protected] and I am registered under the Do Not Disturb Service of Airtel.
But still I receive countless of Promotional SMS each day. I even asked TRAI, but their reply was not at all satisfactory, as the said, that I have to send the details of all the promotional sms to Airtel.
Respected sir/ma'am, I am a businessman, and beleive me its so annoying and disturbing, but there is no answer for my complaints, even in the Nodal Office of Airtel.
If this is the rule, then I am afraid, it must be abolished as soon as possible, or shall be challenged in the court of law.
I sincerely and very humbly request you to kindly, take actions against these companies for their irresponsible and irritational behaviour.
Best Regards
Fuad Mehmood

Dear sir,
My mobile number is [protected] (Airtel CG) and 4 days ago i have received a sms that is:
"Now get 100 free local and national S.M.S. in Rs.20 valid for 15 days call 567001 "
and then i called that number and after listen IVR instruction
I choose option 5 for 100 S.M.S. at Rs. 20 and then instantly my balance are deducted
of Rs.20 then i received a S.M.S. in which " free messages are
send to your dedicated account 2 in next 24 hours"
but now i have not received any messages in my dedicated account
So please resolve my problem.
Kranti Sharma
Mobile [protected]
email: [protected]@rocketmail.com

Dear Kranti,
please mail your complaint to airtel customer service MPCG branch email address
that is: [protected]@rediffmail.com and i sure they are resolve your problem in 6 working hours
or call mr. amit verma to [protected] airtel service center CEO.

My mobile no.is[protected]. I received SMS from No.55382 & 57272 regular. These SMS includes adult jobkes. I regularly complained airtel cumstomer care from 15th september, 2009 and personally gooing to Airtel outlet also. Everytime they assured me that the service stopped within 24 hours but till date I received the same. I also told by the custome executives that no service has been activated on this number.

thanking you

vineet saini
16.10.2009

I received SMS from No.55382 & 57272 regular. These SMS includes adult jokes. I complained airtel from 15th September, 2009 and personally going to Airtel outlet also. Everytime they assured me that the service stopped within 24 hours but till date I received the same. There is no service has been activated on this number for the said SMS.

thanking you

vineet saini
16.10.2009

Thanks

last month paid 700 Rs for sms bill, i am geeting hundreds of sms from 55381 and Al cricket,from 15 days i am calling custmer care centre for stop sms because i am not able to pay exctra bill. plzzzzzzzzzzzzzzzzzzzzzzzzzzstop sms from this number [protected]

My Mobile has received the following SMS :
Your Mobile number has Won 850,000USD in the 2009 BT Mobile draw, to claim your prize send your name , age,Tel and address to: [protected]@live.com

My Mobile has received the following SMS :
Your Mobile number has Won 850, 000USD in the 2009 BT Mobile draw, to claim your prize send your name, age, Tel and address to: [protected]@live.com

I also have received the same sms on the 5th Dec, 2009. If you need any deatils, please send me an email in the email id that i have entered.

Thanks,
Sanjan

HNO:1/12/6B KHUBA PLOT, GULBARGA

Comment:
I have received a message that your mobile number has won 850, 000 USD in 2009 bt mobile draw, to claim your prize send your name, age, telephone & address
To,
[protected]@live.com

Name:Sanjay.D.Kalmankar
Age:45
Telephone:[protected]
Mobile No:[protected]
Address:H No:1/12/6b, khuba plot, Gulbarga

i am getting messages from[protected]

i am getting messages from[protected]. What is this ?

To email [protected]@live.com
Ref ; TM-FB WIN-Message/sms to my mobile no;[protected] dtd
[protected]
With reference to the massage /sms my details are as follows;
1] Name;Ramakrishana Buddapa Maddikar
2] Age ; 65yrs [running}
3] Tele ; [protected] mobile ; [protected]
4] Address; R.B.MADDIKAR
H NO; 8-11-212 Seetharama Nilaya
Vidaya Nagar
Raichur-584103 Karnataka INDIA

I have received

"I have received the following message.

"You have won 250,000 pounds in 2009 demo (shell) international mobile (draws) winning # 3 to calim your prize contact Mr. Mike via E-Mail:- [protected]@hotmail.com"

plz let me know the details.

just delete the message

name=ym katwa
age=45
TEL=[protected]
ADDRESS=205/1, meadooth housing colony,
laxmi road, shapur BELGAUM, 590003

HIII MR. MIKE I have received a sms in my airtel no. [protected] that i have won 250000.00 POUNDS in 2010 GUINNESS INT L MOBILE .

i have received the msg that i have won 8500000USD i didnt get any information about it.as i m a reguaral customer of airtel it a fakae that u have given .so with no time i want to know about it... SANJAY.D.KALMANKAR
H/N 1/12/6B "SADICCHA" KHUBA PLOT
GULBARGA
MOBILE:[protected]
RES:[protected]

I am a Airtel customer. My mobile number is [protected]. Kindly stop the daily SMS from
http://wap4.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1
And also cancel my account in "wap.india times.com" & LM-FOLLOW,DA-FOLLOW,TA-FOLLOW,DM-FOLLOW,LA-FOLLOW &...

i want to convert my postpaid connection to prepaid.my mob no. is [protected]

i want to convert my postpaid connection to prepaid [protected]

Unnecessary , useless & disturbing messages are sent by 54321 through message centre [protected] & 555630 through message centre[protected] . All tyme my amount are deducted for these messages in my mobile number[protected][protected]. Please stop it.

i received a sms from td windows on 30/4/10 that i had won cash prize of 1 million pounds n told to claim by logging on to [protected]@live.com.kindly tell me how can i claim my prize.

your's faithfully'
dewanshu kumar roy.
mob: [protected].
e-mail: [protected]@gmail.com

Dear Sir/Madam,
Ref: Mob num [protected]
Dis is Abhishek Sharma.m nt able to send n e of d sms frm my number since 1/05/2010..A cmplnt was done on 2/05/2010 bt nothng has been done yet...i was even given a ref num. ([protected]). My msg center num n other option is all correct bt still m nt able to send the sms...
It wud b vry kind i[censored] see to prblm else i wud hav to leave d connextion.....
Thanking you,
Abhishek Sharma.
05/05/2010

i am getting messages and calls from[protected]

Dear Sir

We get unsolicited SMS for marketing and subscription to services. These are nusense and do lead to subscription by error, resulting in unintended purchase of goods/services. Such unintended purchase leads to loss for subscribers.

Can you enforce "Do not SMS" list like "Do not call" list so subscribers can opt not to receive these nusense SMS.

Please stop sending sms to my mobile : [protected]

i got a sms on my mobile no. [protected] that my mobile was selected for euro 700,000.00 in this 2010 euro millionsglobal mobile award to claim contect antonio email : [protected]@hotmail.com
pls guide me my email id is [protected]@yahoo.com

i got an sms on my mobile number [protected] on 24-08-10 that my mobile is selected for EURO 700, 000.00 and saying-In this 2010 EURO millions global mobile award to claim contact ANTONIO email:[protected]@hotmail.com.Please guide me regarding the same.My email id:[protected]@ymail.com

I am not able send sms from my mobile phone.I have called 121 n number of times,but no success.

got an sms on my mobile number [protected] that my mobile is selected for EURO 700, 000.00 and saying-In this 2010 EURO millions global mobile award to claim contact ANTONIO email:[protected]@hotmail.com.Please guide me regarding the same.My email id:[protected]@yahoomail.com

i had got a message on my mobile phone number[protected] congrats you have won EURO 700, 000.00 in this 2010 EURO MILLION GLOBAL AWARD TO CLAIM CONTACT ANTONIO ON email address as [protected]@hotmail.com how do i claim him . This message i got on 9 oct. 2010 please guide me regarding the same.
email id: [protected]@yahoo.com

Plz stop the massages of DTH service on my mobile-[protected]

plz. close any vel.added servise from my no.[protected]

sir, goodnight. . whithout my permition sms celeb yoga alert @1rs.per/day start in my mobile.so kindly to close any other servise from my mob.no[protected]. i do not like any vel.added servise.

i shruti kapoor getting shayari n msgs from AK53636 which i want to stop immediately also want to know whos sending it is it d airtel

suddenly my sms is costing rupee even though i'm using my booster... why it s happening plss send me a remedy

If the TRAI wants to stop spam sms, why should they reduce the sms pre day for individuals. and the mobile providers should have some sense in allotting the days per sms pack. FOR 36 sms pack which was for 30 days is meant for 36 days now with 100 sms/ day. 60 rs for 60 days but for packs like 195 and 225, it is 90 days as per the package and 100 sms / day. people who pay more are cheated. what extra privillege or time is given for such customers. who are they trying to cheat? to stop spam sms this is not the way. let the mobile operators not cheat people based on 100 sms /day.

Sir,


My Family Member got some SMS (Abuse words) form this no.[protected].



Please let me know information about that No. & SMS



Thanks & Regards
Naveed Shaikh
Dainik Bhaskar
Bhopal
Mob;-[protected]

bhangar service hay airtel ki
airtel dth ki maki chut.
konsa bhi dth lo par airtel mat lena mat lena pastaoge.

hello..

myself karthik from karnataka, i took airtel sim last week by seeing airtel website.. i decided to use home zone plan, in which 150sms are free.. but when started using that sim , the first 2sms are charged at 50p.. later on 300sms free.. my mob no is [protected].. when i called customer care , they told home zone plan is changed.. but they have'nt updated in their website.. by buying a sim, i've become a loser..

i[censored] ppl apologize what's the use now ? huh.. i will go to consumer court..

Sir,
There are 2 issue which i am facing for a long time without any solution.
1. Network problem at my billing address ( customer care complaint lodged atlest 30 time), the complain gets closed without any improment.
2. from 2nd august i am not abel to recive facebook sms nor i am reciving the activation code.
My mobile number
91-[protected].
Aashish Mangal

hi.

my name is sourav samanta. as per trai regulation free sms has been restricted to 100 per day. am well aware of that regulation. but that regulation comes to effect from 27th september 2011. but can you please tell me why your company has restricted the sms to 100 per day from 24th september 2011.?? and also your company is charging me 10 paisa for every sms that i am sending to other network. i called your call center to ask about this they told me it is as per trai regulation. but as per trai regulation there is no such rule. they have only restricted the sms to 100 per day. then why your company is charging 10paisa for every sms that am sending to other network?? am using rs.80/- sms pack.


my ref number: CPAKS[protected].

my mobile number: [protected]
Sourav Samanta

Respected Sir/ MAdam
I, Abhishek who owns an airtel sim card bearing number [protected] from past 4 years would like to have a clarification.
This is with reference to the new TRAI regulations.
When it is clearly mentioned that in the rules of TRAI that The penalty will only for commercial messages, not for personal messages., why are you still not allowing free sms after 100 even though for personal use and also in the 8th Kb clause of the policy which states
kb) the Authority may by direction, from time to time, specify
the category of SMS which shall be excluded from the limit of one
hundred SMS per day per SIM:
Provided that before permitting a customer to send specified
category of SMS beyond the limit of one hundred SMS per day
per SIM, the Access Provider shall obtain an undertaking from
such customer that he shall not use such telephone number for
sending any commercial communications:
Provided further that the Access Provider shall enter, in the list
maintained in the National Telemarketer Register, the telephone
number, name and address of the customer, category of exempted
SMS and date of permitting sending of SMS beyond limit of one
hundred SMS per day per SIM and the said list shall be updated
every Monday.”
What you have to say regarding this ?
then register my profile in this & allow me to send more than 100 sms for personal use

mY no [protected] airtel h mere pas sms9 vocher activate h &cmpony ne bataya ki 25 and 26 oct ko general rate pe chrge hong aj 27 oct. ko jb mene msg kie tb cmpny ne mene general rate pr chrge kie 1rs per msg..plz return my balance .................................................. .................................................. .................................................. ............................................ THNKSSSSSSS

please take action

dear sir i am suffering with the sms problem at my no=[protected]

dear sir i am suffering with the sms problem at my no=[protected]