Airtel Complaints & Reviews

Hi

From past few days I have been literally tortured with Airtel customer services. I had initially requested for my June months bill to be cross checked (Service Request No.[protected] as the 3G internet usage charges was not correct as per my understanding.

Even in the last month I had to face similar problem where I had to contact Airtel regarding my 3G charges which was later on adjusted from my bill.br...

Hi,

I am using Airtel Mobile ([protected]) from 15th Sep 2009 to till date, initially the bill plan was Polaris 249 but it was change to Talk 99 without my knowledge.

When I called customer care about this on 12th May 2011 Customer care executive said it was a mistake from there end and registered a complaint against this - Reference number 37377576. They have called after a week I am unable to pick the call on...

Sir,
I was using airtel prepaid ([protected]) for the past 3 years. I use to put rate cutter for msgs and calls usually. Recently I put a rate cutter for Rs 147. For that rate cutter normally 7500 msgs free for all local & national sms any mobile.But this time when i did that, airtel started charging 0.1p for other mobiles. When i called customer care they are saying they changed the plan and intimated all customers and dealers....

Dear Mr sunil mittal
I had recharghed for blackberry service in prepaid but the
Person by mistake put it in genral talktime so again when I
Went to recharge blackberry service the airtel centre
Told me they were unable to do and asked me to call
Up 121 they inturn asked me to call 17070 who inturn asked me to
Go to airtel centre and when nothing worked they gave me
Tamilnadu applet number in...

I have logged an issue on 09 th July 2011 Complaint number:9854514 and my airtel digital account number is [protected] that suddenly i am getting signal loss issue and cannot watch tv.4 days are gone and till date we did not receive any call from their technical engineer. Daily we have been calling them ,still there is no proper response from their customer care. Only answer they say is we are fwding to backend team and they would call in...

Sir/Madam,
My mobile #[protected] was registered since almost more than 10- years in DO NOT DISTURB REGISTRY which enables me to bar all promotional calls and SMS. But unfortunately my DND registration got deactivated and this has happened for the third time. I have complained to airtel about this on two earlier occasions and till today i have not received any explanation for this. Today also my DND got deregistered and i at no point...

My name is Feroze Mistry I am facing some issue regarding Airtel 3G,on my
mobile No [protected], i have an Iphone4 and i am using airtel services for the
same, My iphone is factory unlocked, earlier i was using your 2G services and i
had no issue with the same, later i decided to use ur 3G services so i made a
recharge of 201 on 4-july-2011. Since that day i am not abe to connect to the
net,
firstly...

I am Airtel broadband customer since 2008 and I was very happy with their service.Recently I shifted from Mysore to Bangalore, I asked for my Airtel connection shifting on 7th July 2011. At first CC said that relocation will take max 3 days, later they told me it can take max 20 days !!!!!! but from CC assured me that it will be done within 3 days...8th July one Airtel guy called me and said it will be done tomorrow...but till today nobody...

Sir, i purchased 6 postpaid connection in CUG plan.According to my plan all
airtel CUG numbers are free and other call rate is 30 ps/min. for all over
india.But i found after my first month bill that my call rates are 20 ps/min.
for CUG plan and 50 ps/min. for other.I complained about it to the customer
care , they said that it will clear... within 24 hours.but I didn't get any kind
of response.And...

I have registered for MNP PORTABLITY ON 24/06/2011. i have submitted an application and my correct id proof to tata docomo. But my request has been rejected from airtel for unkwon reasons. when i am calling to airtel customer care (on 05/07/2011) they asked me to wait for 2 days and my problems will be cleared.But they dont.Again i called on 08/07/2011 again they asked me to wait for 3 days. But still now they didnt solve my problem. Now...

For some reasons I have started to doubt the bill amounts of my AIRTEL POSTPAID connection. Hence I want to surrender my POST PAID connection. I have send so many mails to customer care of AIRTEL asking them the process of surrendering. But they are not assisting me. I need your support in this case.

[protected]...

Hi,

This is Jithin using airtel mobile number [protected] post paid connection for last 6 years. I have activated GPRS in September 2009 250 rs Unlimited Plan. 3 Months back i realized airtel charging[protected] rs for Gprs usage. My company paid all bills during these period. Fortunately i checked bills and realized the same. I called 9 times to customer and they told me they don't have any unlimited plan. again i called...

Dear Sir/Madam,

I already given complaint to your executive, my service request no. is CINDL[protected]
I got very poor coverage in my flat where as coverage of other service provider is very good, my friends who have Airtel those also faces same problem.
please do the necessary action, till date I didn't get any reply from yours. your executive give me date 7th july 2011.
today is 11th July 2011.br...

I was using airtel postpaid connection for around 4 years and i found that there is some fraud (Manipulation of bill) so i converted my postpaid account to prepaid now also fraud has not ended they charge me 60pisa instead of 50pisa and also certainly they charged me 30rs for hello tunes.

To stop that i call them and i asked they said some one activated it by mistake, it wasted my 10 min.

I surely believe...

This is Pavan Kumar A (+[protected], recently ported from Docomo to Airtel.

After porting to airtel, my tariff was A2A 0.5p/sec, A2O 2p/3sec and daily free SMS (with no first SMS charge).

As per friend suggestion, to get free minutes, I have recharged with Rs 36 special recharge card, which was giving free minutes.

After recharging, my tariff got changed and that to minutes pulse from seconds...

No matter what option I select from Airtel's IVR, I always get a pre-recorded voice message to dial *121# for Balance related queries. I even get an SMS with the same message afterwards.

If I have a problem with GPRS, I would get the same message to dial *121#.

I got to know from Airtel's relationship center that this is a new method to get rid of prepaid customers.

This is my message...

Dear Sir / Madam ,

I have raised several complaints relating to poor network coverage in the area of Trimulgherry , Hyderabad for the past one year . There is no action being taken by the Airtel Team till date .

I have specifically written to Appellate authorities , Nodal Officers , Customer Care Dept etc. The Answer I am being told is that the poor network coverage is due to several reasons like Topology ,...

i have a airtel no [protected] in name of gautam dhir 0n 11/06/11 i request for activate 3g plan on my no of in which 100 mb free and customer care executive ask me it activate successfully ok then i used plan after 20th after two days on 22 th i received a message which indicate my net outstanding balance of 1300 rs next day i receive a message for same of rs 1700 rs i call numerous time to customer care executive for complaint for three...

My Mobile bill dated for the month of june was shocked that the amount they are mentioned as 1275, stating that i used out going calls for Raj Tv network's SOLLUNGAL VELLUNGAL programme. I asked The airtel network that i used the mobile connection for the past 2 years. My monthly mobile bills does not exceeds more than Rs.250 because of less usage and CUG. But for the june month the shocked bill amount stating that the outgoing calls...

Airtel digital TV ID No.[protected] has been developed technical problems since three weeks back and complaint to the airtel callcenter (Complaint No. 9514416), After repeated complaint to the concerned authorities and call centre for two weeks. The company sent a technician without bringing any instrument to fix the problems. He promised to come back with the instrument to fix the problem. But he did not turned up and there after again...