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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 2369

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J
jayna ankit
from Jaipur, Rajasthan
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facing of so much inconvenience from company side

Address:Delhi

MY NAME IS- ANKIT JAIN
MY ENAIL ID [protected]@GMAIL.COM
TELEPHONE NO [protected]
I had purchased a airtel broadband wifi connection (telephone no.[protected] and had given Rs1750 at that time. That time the company promised me to give me a gift either a sun glasses or a
Reebok watch. I complained the company several times saying that the gift had not reached me yet but they always said that the gift will be...
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J
jackinx
from Mumbai, Maharashtra
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Unwanted Love Pack and ICICI Bank prepaid recharge

Address:South Delhi, Delhi

Dear Consumer Complaint's Sir/Madam

I have two complaints.

I am using Airtel prepay sim. Since last 2 month, certainly, love pack was activated

without my permission or agreement. so everyday they charge me 1 Rs.

I really really don't understand this situation. I tried to fix it up but so far it was not successful.

And my second complaint is,
br...
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3
37.sachin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undefined billing

Address:Mumbai City, Maharashtra

Hi,

This is Sachin Jadhav (Airtel no: [protected]). I am a software engineer by profession. Here in i am writing a horrible condition i am going through because of my airtel postpaid connection and the third class service given by them. This is my third complaint against airtel on consumer complaints forum. They must be ashamed of the same. The people from airtel reply here saying we will get in touch on pesonal email. There...
+4 photos
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E
emailsandy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing for Broadband usage

Address:Pune, Maharashtra

Hi,
This is regarding the billing and unfair practices used by Airtel broadband. My plan is for Night unlimited with 5GB limit during the day. The usage is free between 10 PM and 8 AM. I have observed that even if i restart the router 5-10 mins post 10 PM few of the sessions in the bill come around 9:55 PM for which usage billing is applied.

Further at 8 AM the sessions are reset by Airtel to start billable usage but...
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H
himanshigambhir
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stopped incoming & outgoing

Address:Ludhiana, Punjab

I had the airtel nos.: [protected], [protected] with airtel postpaid service. I applied for change in service under MNP to Airtel Prepaid. Regarding bill settlement, they asked me to submit Rs. 4000 in cash & rest Rs. 2000 they agreed to adjust in security payment paid at the time of availing postpaid connection. Now they called me after shifting my no. to prepaid scheme and asked me to pay another Rs. 3500, which I clearly refused citing...
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K
kamal lakhwani
from Gurgaon, Haryana
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poor service

Address:Delhi

i have an iptv connection in lajpat nagar , new delhi 110024
[protected]
i have been complaining af a wire break inside my premises. i have requested someone to come over and fix it since 19.02.2011, complaint number 43252954 and again in 22.02.2011- complaint number 43404838. Till ddate no one has appeared to fix it ....
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P
pravin kumar mishra
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding activation of my number

Address:Barabanki, Uttar Pradesh

sir i m pravin kumar mishra my airtel number is [protected], my number is deactivated due to lack of my id papers but i have already submitted it 2 times first time to the retailer and the second time at the airtel office in kapurthala ,lucknow .
i m suffering from this problem from last 10 days but still there is no activation of my number please look at this matter as soon as possible and make me releived and plz let me know on my...
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S
surjeetk
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very BAD 121 service to have discussion with customer care representative

Address:Delhi

Very BAD experience with the interface to reach the Customer care representative:
Once you call to Airtel customer care service by calling 121, after that i have not find any direct line to connect the representative. Then some how i got the line after struggling 30 minutes.
My concern is here that why not Airtel providing the direct option to call the customer care representative as you are charging .50 paisa.
After...
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S
surjeetk
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to connect to the Customer care representative

Address:South Delhi, Delhi

Today i called 121 for customer care to have discussion with customer care representative.
I have a complaint regarding there very bad service:
I tired 3 attempts to call customer care representative even they are charging .50 paisa for 3 minute after forwarding call to representative my call got disconnected....
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T
twinkles2
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess charges not reversed

Address:Ghaziabad, Uttar Pradesh

In the bill dated 9 Nov 2010 (Bill number[protected] I noticed an added charge
of 85 Rs referred to as DSL usage charge. Called customer care and spoke to
Ankur he said that this amount will be reversed in the next bill. (Complaint
ticket no[protected]

Did not receive the bill next month. On confirming with customer care exec
Anurag came to know that the DSL charge was not reversed and the same was...
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V
vijay_javali
from Delhi, Delhi
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GPRS Setting

Address:Jharkhand

Dear sir,

I have purchased New LG P520 mobile, I need GPRS (Mobile Office) setting, i called so many times to Airtel customer care but no use, they telling we are unable to send setting due to technical problems.

My Mobile Num: [protected]
[protected]
vijaykumar.[protected]@gmail.com...
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R
riyazamu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised deduction of balance.

Address:East Delhi, Delhi

Dear Sir, I am eight month old customer of Airtel Prepaid Delhi region(# [protected]), one day(around 12-14 January 2011) with balance message I got Dial *xxx*x#(toll-free) for Airtel Call manager(ACM). But, when I dialled that number I got a sms that Rs. 5/= has been deducted from my account for providing ACM service to me for 5 days. I de-activated the service immediately. Again, when I get recharged my number, Airtel deducted Rs. 30/= for...
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S
Saurav Dev Burman
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need Help on Portability Trauma

Address:Gandhinagar, Gujarat

Hi,

My name is Saurav Dev Burman and I live in Gandhinagar Gujarat, and need help/guidance as to how I can take action against my current service provider Airtel for not letting me move to other service provider by always giving me one or the other ridiculous reasons for the rejection of porting out my number.

Since, January 2010 every month I used to call up customer care to complain for their terrible network...
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W
writetojpr
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST SERVICE

Address:Hyderabad, Andhra Pradesh

I write to express my Highest Level of Dissatisfaction in the way my complaint has been treated with.

Today (25.02.2011 is the 11th day, the issue is not resolved and no signal)

1. I have a HD connection with Cust ID [protected]
2. I received a call sales call for Digital Recorder *** LESSON: BEWARE OF AIRTEL SALES CALLERS
3. I thought about it and decided to go for it.
4. I booked...
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R
rahulsawhney
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AIRTEL - DSL not working, centrex not activated

Address:Bangalore, Karnataka

I am extremely dissappointed with airtel's customer service. None of my complaints (more than 10) about following problems through regular channels have been resolved.

My phone #[protected]

Problem #1:
Despite paying heavily for the broadband, connection, it keeps getting disconnected very often.

Problem #2:
Centrex not activated for me until now even after two billing cycles...
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B
Bobinxavier
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bikini rich alerts

Address:Wayanad, Kerala

I have registered a complaint earlier that I have been recieving BIKINI RICH ALERTS FROM AIRTEL messages in my phone number [protected] and I am being charged Rs.3 whenever I recieve the message.I recieve this message from AD-54321 .
I got a call from an airtel cutomer care official from delhi.HE informed me that no service have been activated on my number.
BUT the very next day I RECIEVED THE SAME MESSAGE.An importent fact is...
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A
A.K. Arora
from Delhi, Delhi
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Non-activation of mobile no 9868146156 under MNP

Address:Gurgaon, Haryana

I, presently having MTNL Dolphin post-paid mobile connection no. [protected], had initially applied for porting out of my said mobile no. to Airtel (pre. paid). I submitted the relevant forms duly filled in with MNP code and required documentary proofs and last paid bill details of MTNL Dolphin to recently opened Airtel authorised outlet at Dharam Colony, near Spanish Court, Palam Vihar, Gurgaon on 22.01.2011. In spite of repeated visits...
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S
swaroop12
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE NUMBER PORTABILITY

Address:Thane, Maharashtra

I AM AIRTEL POST PAID CUSTOMER WANTING TO CHANGE TO RELIANCE.
I GOT MY UPC CODE ON SUNDAY 20TH FEB 2011 AND ON 21ST I WENT TO RELIANCE AND SUBMITTED ALL DOCUMENTS. I HAVE ALSO PAID ALL MY AIRTEL BILLS .
ON 22ND FEB I GOT SMS FROM RELIANCE THAT MY MNP IS IN PROCESS AND THT THEY HAVE CONTACTED AIRTEL FOR CONFIRMATION.

BUT SINCE THEN I AM GETTING CALLS FROM AIRTEL EVERY DAY AND ASKING FOR THE REASON OF THIS CHANGE....
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H
HymanRockz
from Nawalgarh, Rajasthan
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Deactivate News Subscription

Address:South Delhi, Delhi

Few Days ago daily i'm getting sms that i registered for NEWS subscription and charged Rs.10/- Daily they are sending sms and charging Rs.10/- me for this.
I didn't activate any news subscription... so why are you activate this ???
Please Help me... i am very disturb from this.!!
How to deactivate this ???
My phone No is: [protected]...
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L
lookog
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AIRTEL PREPAID RECHARGE FAILURE

Address:Pune, Maharashtra

A sum of Rs. 333 was recharged for the Airtel No.[protected] on 21.02.2011, 12:45 p.m. through ICICI online banking.

The transaction reference is as under:
BIL/[protected]/0117/[protected]/91973 DR

Despite successful debit at the site, I received a message stating "Your recharge request could not be processed. Please try after sometime."
On calling up Customer Care, i got an assurance...
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