Airtel Complaints & Reviews

kisnapp

My mobile no. [protected]

Dear Sir,

Since last month i am getting daily one voice massage some times more than one massage as Roadies8 blog, yubraj and Bachan blog and service company deducting Rs 30 per month and i have already complaint that i dont want this blog service please deactivate it but still i am getting same blogs. And now i am unable to contact with Costumer care person of service provider(Airtel).
[protected]
Please Help.

I am having a smilar problem with my Airtel no.[protected], Bachan blog was activated witout any requests and Rs. 10 are being debited every month for an useless activity.
First my demand is to deactivate the blog and then credit the balance of the Blog which has been illegally debited.
Or will be forced to throw the sim in the public dustbin. (which would be the rt place of existance. How can a company be such unscrouplous in todays competetive envionment.

Dr.Prashant Misra
[protected]@yahoo.om

DishTV — activation of new connections

sir,
we have sent you mail through your E-mail I.d.: [protected]@dishtv.in at 22:13 and 22:19, yesterday through above mentioned E-mail I.d and a message was sent by you that In 24 hours you will be informed but we call care center they told that your mail was not recieved, then we sent it latter again today at 08:05, now please tell us now how we will respond for that

@ Shezad,

But what is your problem, what issue are you facing. If you would be able to tell here might some one will be able to help you. Just tell here what's your complaint is all about and what is the problem you are facing.

please punch this email id fot activation

DishTV — not activate

more than 20 days card still not activat

CARD NO : [protected]

I will give you the email id of Dishtv customer care, just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and contact number.

Email id: [protected]@dishtv.in

AirTel — Airtel Dish connection

My customer ID [protected]
Before 2 or 3 month ago Airtel have change Transpoder, Airtel engg had changed direction & locked the receiver, But after that my picture getting freeze, I have complained lot many times but thay want charge for tacking. Why should I pay the service charge, this proble has been occured after changing Tanspoder, Because receive level is less & BER is very poor. Pl do needfull

Hi Team,
My number is [protected], On around 11th of March i ported my number from Reliance to Airtel.
From that to now hardly i am able to contact customer care people once or twice. I use to contact them using friend's phone or so. Second thing, I got a messaged stating "All local calls at 29p/min, STD calls at 40p/min 300 sms valid for 30 days." This tariff is still not working on my number. Moreover i expect this tariff to be applicable atleast for an year.
And Now, today i got a message from Airtel stating- "Kindly deposit your prepaid Enrollment form at the dealer from where you purchased your sirtel mobile to enjoy continued service".
But i have allready submitted my Enrollment at airtel office (Airtel center at madhapur), while purchasing this SIM card. Below are some of the complain numbers for reference: CU[protected], CUIVR[protected], CBNRA[protected], COGCL[protected], CCDRP[protected], CBNRA[protected],

Airtel — AIRTEL SERVICE DEACTIVATION FOR NO FAULT OF MINE

Sir,
I was a subsrcirber of Loop mobile and ported to Airtel network on May 7, 2011. On the same day i.e. May 7, 2011 I got my 3G connectivity activated with Rs 200 monthly rental plan of Airtel. My number is [protected]. Now start my problem.

On May 16, 2011 I received an sms from their system stating that my total usage upto May 15, 2011 is Rs1622/- and I need to pay up to enjoy the continued services. I paid up through their online system on May 16, 2011 and paid Rs 2,000 against my debit of Rs 1622. From same night my services got deativated. I followed up with their help desk
on May 17, 18 and i was told they have not yet received the credit for the online payment which i have made. I received an sms on May 18, 2011 night that they have received the Rs 2,000.

On May 19th i called up their customer care to reactivate my number. An to my SHOCK They tell me my unbilled amount is Rs 23,692. for which i spoke to the senior supervisor on customer care, Nodal office and Tribunal office. giving them facts that I cannot use data or voice in 1 day worth Rs 23,000 since my usage till may 15, was Rs1622 and on May 16, nigh my services were deactivated. But they were not able to help me and said till the bill for the same is generated they cannot help me with this.I even wrote to their CEO Mr. Sanjay Kapoor about it. The next day I got a call from their corporate office and some lady called Gauri called me. I explained my problem to her she got my line activated and side the issue will be discussed later and there was still no resolution to the unbilled amount problem in their system.

Yesterday their system again sent me an sms if i dont pay up in 6 hours my services will be deactivated. And today as I write to you I dont even have incoming activated on my number.

Sir this is nothing but a system problem at Airtels end for which they are making me suffer.

My questions to Airtel
1. If on May 15, 2011 I have usage of Rs1622 and I ahve already paide Rs 2,000 against that and my services are deavtivated on May 16, 2011 night how can i use Rs 23,692 worth of services from a mobile ?
2. According to them I have a credit limit of Rs 5,000/- why was i neve intimated about me crossing the limt and how did they allow my phone that kind o[censored]sage.
3. I have an Iphone4 and it records the data downloaded and sent and taht most of which i have downloaded by WIFI at my place it dosent show that i can use that much value of services from Airtel.

No one at Airtels end is able to resolve my problem they are all asking for time for last 15days and I am a getting harassed for no fault of mine.

Kindly advice me how can I take up this issue forward? My alternate number is [protected].

Thanks

Yours Truly
Nihar Oza

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Dear Mr. Ranga: The concern has not yet been addressed. Except a bill of the same amount from your company. The bill does not give any calculation of the said amount nither does it answer any of the questions raised. And you claim of giving us satisfactory service. This is the most unprofessional way in which a company of your size and stature is behaving. Nihar Oza

Fix line and broadband — change name of the company

We have requested since 04th may 2012 and thereafter sent many mails with a request to Change/Ammend company name from manappuram General finance ltd to MANAPPURAM FINANCE LIMITED but it is strange that all the time 121 promise to correct the name but never corrected.On 22/06/2012 against reference No.17301178 advised that request has been resolved.which never corrected till date, Again registered under reference no. 19489818 dated 30/07/12 which is still pending.

You are requested to am mend company,s name AS MANAPPURAM FINANCE LIMITED


MOST URGENT

I have the same problem after they provided 3g on my number my bill jumped to 7000 from 700 rs. They say i have to pay rs 3000 within 48 hours though it may be decided later that it is call charges or GPRS charges. Why should i pay for gprs if i have got 2 gb unlimited plan they shouldn't charge it and discount it later on bill its a hassel to customers first charging than discounting and inbetween we have to pay unnecessarily.

I have been using this number for quite a long time and I never had an issue related to billing system..though I was sometime bad in paying bills with delay. Bad habit, but I was charged most of the time for my bads... Now what I see before my eyes is unbelievable. I see bill that is generated worth INR 25k ? Do I see that correctly ? Yes I do. I am surprised...someone spoken to me from airtel couple of months back and said he would be activating 3G service on my number called flexishield ? Not sure what it was. He said that would cost me some 700 INR where I can avail unlimited 3G exp...Was that guy from airtel was right ? He said my 3G should not breach 2000 INR limit...above all my credit limit is limited to 4400 INR. How come bill has crossed that too? Its all a pain n headache to me in simple words...and certainly a shocking change brough by airtel for customers who are loyal and using their services for long time like me. Not sure where to contact and get this mess off my head. This shocking change put thought process in my head to quit airtel services and find something new. Regards, Madan Gopal

ADDING MY NUMBER- [protected]...I am using this number for very long time...close to 7 years now.

Bharti Airtel — Unreasonable Billing

My Agony with Airtel started in the month of July when i received an Incorrect Bill (Bill No:[protected] dated 22-Jul-2008. I called the customer service number several times either to be told their database is down or they disconnected my call. Left with no resolution after having made about 10 calls i went to the nearest Airtel service center at Koramangala and got my issue sorted out. Since i had blocked my bank account(ECS facility) i called up the bank and asked them to release my payment. I called Airtel and told them they could deduct the money since the issue was resolved. But inspite of this about 10 people called me asking me to pay my bill again and again. Now again this month i receive another bill( Bill No:[protected] dated 22/08/08 with the same error and the amount has already been debited from my account. I have Airtel 249 Plan where 600 mins of Airtel calls are free, 100 SMS is free and i have activated STD 35 where all STD calls should be charged at Rupee 1 per minute. But for the second time in a row they have charged all my airtel calls and SMS and the STD is more than 1 rupee per minute. I am facing the same agony 2nd month in a row and i have logged 2 complaints in the website since i dont want to call their technical support anymore. But they have closed my first complaint saying the issue is resolved without having done anything and my second complaint has been cancelled without a resolution again. I am really fed up at this point and would need help in getting this issue resolved.

Airtel — unreasonable bill

Th company has never sended the bill on my residensial address and this time they had created an unreasonable bill and when i asked them for giving the details of my bill they refused.

Airtel — Unreasonable GPRS charges

This is to register my irate noticing that GPRS usage is calculated and deducted at least 10 times more than the actual usage. This happens for the past two months.

I am confirming this with
1. using other network sim card and using the same browsing
2. My PC suit shows both upload and download usage MB 10 times less than usage shown in my mobile
3. It is very obvious if I use the pop mail which normally use 40-50KB shown as 2.4 MB.
4. I am using 2G package and it is well known the normal speed never exceeds 30KBPS but within 10 seconds I am charged >5MB

I have complained to 198, 121 customer care many times and not resolved. Then I wrote a mail on 14th August to airtel presence and still remaining unresolved. After this my number has been blocked to contact customer care by dialing 198 and 121.

Mathivanan - [protected], ira.[protected]@gmail.com

I have been complaining for more than 15 days and still the team is working, I don't know how long will this take. Hope you will do that

I am surprised that I am not contactable. I am always available on my number and using it. If you still cannot contact me it is not the fault of me or my phone, may be network or technical fault

AIRTEL service provider is just a fake company according to me bcoz the don't give anything back.
There was a issue with me where I paid INR1000/- to them as activation fee of my number [protected] and at the time of activation they clearly told me that the money is REFUNDABLE if I use AIRTEL service for ONE YEAR.I used the postpaid service more than 3 years and when I went to them to convert my postpaid connection to prepaid connection they did it but they did'n REFUND a single penny...!

Dear Sir,
With reference to your reply on 22nd March 11 in which you have written that your concern listed 17 March 2011, has been resolved. Kindly tell me what resolution you have provided.


Thanks Much

Samrat Kanjilal
[protected]

My contact details are.
[protected]
[protected]@yahoo.co.in

Airtel — No active service

I was sent a Sms a while ago saying that Rs 299/- plan was activated on my blackberry and the money is also deducted.

But, the service is not yet active on my mobile. I have tried removing the battery many times, still nothing ! I have tried sending the service books too, still it is not activated.

If the service is not active, kindly refund the amount at the earliest.

Mobile No. - [protected]
Pin No. - 20F62EA4
IMEI No. - [protected]
Circle - Hyderabad, Andhra Pradesh
Currently at - Bangalore, Karnataka

Thanks and regards
Ramesh.M

please dactivate all services in my no...

thank's