Airtel Complaints & Reviews

Dear,sir
Im poonam pradhan im using airtel prepaid sim number is [protected] i want call history and sms details my number from 01/01/2006 to 01/12/2008 if i got this details im very thankful to you sir.
Thanking you

Sir,
I, Srinivas Sripada want to introduce myself as an airtel customer. I am using airtel mobile service for more than 3 years with mobile number [protected] from Hyderabad, Andhra Pradesh. From more than a week, there being a very frequent display (once in every 5 minutes) on my mobile stating "mcheck on airtel". Immediately, my mobile is being disconnected from service. When ever, I am talking to my friends or officers, my airtel service is being disconnected every time, thus by creating misunderstanding to my friends / officers / relatives with whom I am talking. They feel like any thing and using to blame me for disconnecting the conversation in the middle. I hope you can understand my sensitive problem.
This problem occur very frequently to my mobile number or I can say every time, whether it is an incoming or out going call. I request you to please issue necessary instructions to the airtel service provider, Hyderabad not to repeat the problem.

Thanking you,


Yours Sincerely,
Srinivas Sripada
Hyderabad
Mobiole Number : [protected]

Hello Mr Anant/Joydeep,

What are you doing about the issues I have ???
I believe I am mentioned my concerns with the top most authority at Airtel. And if I expect revert and help from you, where do I go wrong ???

Issue is open and as your valued customer I expect cooperation.

If I don't get suitable revert, I would ensure that this reaches Mr Sunil Bharti Mittal's desk and also mark it to TRAI.

Kindly stop ignoring your customer's concern's...

Yours sincerely,
Rrajevv Vyass
[protected]
Director- Safe Point Securities Pvt Ltd
Hare Krishna

----- Forwarded Message ----
From: Rrajevv Vyass <[protected]@yahoo.in>
To: joydeepR.[protected]@airtel.in; anant.[protected]@airtel.in
Sent: Mon, 14 March, 2011 2:37:16 PM
Subject: Fw: Complaint from your platinum customer [protected]/[protected]

Hello Mr Joydeep/Anant,

Complaint atatus - OPEN ??? Draw your kind attention.


Yours sincerely,
Rrajevv Vyass
Hare Krishna
[protected]
[protected]
Director - Safe Point Securities Pvt Ltd.

----- Forwarded Message ----
From: Rrajevv Vyass <[protected]@yahoo.in>
To: joydeepR.[protected]@airtel.in; anant.[protected]@airtel.in
Sent: Tue, 1 March, 2011 3:20:55 AM
Subject: Complaint from your platinum customer [protected]/[protected]

Respected Mr Joydeep/Anant,

It's Almost 7yrs+ now, I bought a connection from Airtel, when it was introduced in Mumbai and grappling to establish it's market share.
The number that I had chosen was [protected], I continued to enjoy services offered by Airtel... Appreciated and referred to my friends & family.
This is how we have seen Airtel family growing big, bigger & better.

I was always satisfied customer so I opted for One more connection [protected] for myself and continued to enjoy premium services from Airtel.
I feel proud and happy to be a part of Airtel family as a Platinum customer today.
Simultaneously my spouse is also using Airtel services [protected] & in recent past I have just gifted One more Airtel number to her [protected].

I have been a loyal customer with Airtel since years now.

Having said that, I would like to draw your kind attention towards my problem & the disappointing situation I face.

I opted for MNP for One of my number ie [protected] before few days. Post which I received a call from the company to understand the reason for MNP and retain myself with Airtel.

I explained, that I am One of the oldest customer with Airtel, using multiple connection from Airtel brand. I would like to have a premium number with last Five digit's to be common like 00000 or 11111 or 55555 or 77777 etc... as loyalty. The concern authorities assured me to call back in nxt few hours with some numbers.
I never received any call from the company.

Instance II - I contacted customer care and raised request for the same. They assured me, that they will inform your sales department and they will get in touch with me.
Again no communication from the sources, NO call from the company.

I was surprised and shocked, I had to chase people for my requirement and there was no clue and I was absolutely clueless.
I felt that I am just running around the bush.

Instance III - I contacted customer care today, customer care executive was not ready to understand my communication and kept my call on hold for nearly 9minute's and the call got disconnected.

Instance IV - I contacted customer care again, the customer care executive explained, that he would take my request again and forward it to sales team.
I was trying to understand from him, what has happened to my earlier request ??? There was no concrete answer for the same.

Very softly and politely I asked him to connect my call to the floor supervisor... I feel sorry but I don't love to complaint.

I had One of the worst experience speaking to the floor manager Mr Sourabh Kumar... Rather than understanding my problem and helping me with the solution. This gentlemen went on different tangent and god know's what was he trying to make me understand ! Bouncer..........................

Mr Sourabh Kumar, upfrontly advised me to visit ARC and check number's if available, ARC will explain you the charges. And many more thing's !!!

Is this expected with your old & loyal/Platinum customer's.
I am deeply hurt with such communication and request necessary action against such act.

To resolve the problem I would appreciate your intervention and help me with required number. You may also check my billing history for the same.
I look forward to hearing from you and to a resolution of this problem. Will await for your communication.

I can be contacted on the cell numbers mentioned below.

Yours sincerely,
Rrajevv Vyass
Hare Krishna
[protected]
[protected]

i ordered a broadband connection and was promised connection in 3 days,i provided all necessary documnts , but the airtel officer kept mis guiding me for 29 days…finaly said cant provide a connection..so i forwarded a complaint against him to his manager…As a result of which , my prepaid sim card of airtel was blocked,i was told to resubmit my documnts, still, sim card has been bloacked for last 15 days,even the nodal office refused help. i faced a huge loss on business as its my primary contact with clients. have no idea wat to do.
my mobile no. [protected].

Feb 28, 2009 by Santosh Kumar Dubey Send email
Respected Sir,
I have lost my mobile set with SIM card. Mobile number was [protected]. My name is Santosh Kumar Dubey.This number was issued for Sunil Kumar Dubey. Sunil Kumar Dubey is my brother.So I am requesting you to stop my number & issued same SIM card
with same number at my mailing address ASAP.

For any clarifications you can call me on [protected].
&
Also on: skdubey.[protected]@gmail.com

I am owning prepaid AirTel mobile number for last seven years
I had decided to change my network by portabilitiy system.
After some days,i get a call from chennai reginal office to know my status.
i really frustated about the concern speech of that person.
He dont know how to speak to customer with respect manner.
i try to ask his name but he was not replied .
Now after much frustuation, I have gone for second line.

Its my advice that try to satisfy your customer instead of money earning.

Put responsible person on your customer care.

Please register my complaint .

Hi,
I purchased airtel DTH high definition in october and had problem with installation issue and i submitted that complain to you website. The customer id i received is [protected] for my HD connection. Since i got theis service there is ongoing video problem and screen blackout issues. I made several complaints in last few onths and intially the technician came and checked but could not find anything. Later he also changed the STB but that deterorated the problem. Now i have more issues than before. Video freezes linger then before and more frequently picture disappears. I called up customer services countless times. But no body listens. I also then spoke to atleasst 6 supervisors last week and everybody promised that issue will be resolved by today, tommorrow, in 4 hrs etc. They also kept promising that they will call me to follow up whether issue is resolved or not. But they are not willing fix the problem. When i contacted the last tech who changedthe box he said i need to get dish migrated to another sattelite. Again i called up for the same and add more HD channels recently added to artel. Everybody said the it will be done in 24 hrs 48 hrs. they said to get new channels i have to get my dish to located to another satellite. But these earless people didnt listen. I tried to call DTH nodal officer haryana, but that bloody nodal office never oicks up the fone, or call gets routed to customer services. What the hell is this. Then i tried tos end amil to nodal officer, dth customer service and airtel presence mails id. and some came to shake only dish. He said i will have to migrate my dish to another satelite and i will have to pay 500 rupees for that. When i denied to pay he just left. When i turned my TV on , i found most of the current channels are gone. I immediately called the visinting technician, who refused to come back to restore my services atleast where it was. I also called his boss, the service centre owner in gurgaon and he is also not picking the fone. I tried to call every damn person or sources to resolve but airtel is charging 10 rupees on a daily basis but i am not able to see98% of the channels. Onlyvery few free to air channels are coming.

Please help. i want to shoot these good for nothing people who are cheating.

No response till date.........

previous problem not solved and they again cheated with me, airtel hello tune changed automatically today, they charged 30+15 rs.
airtel is going to be a begger, international begger...


Following is the conversation between me and airtel nodle officer through emailing regarding non recipt of benefit of recharge pack-



[protected][protected][protected][protected]
From: "[protected]@airtel.in" <[protected]@airtel.in>
To: [protected]@yahoo.com
Sent: Tuesday, March 22, 2011 9:00:55
Subject: Re: MY COMPLAINT IS NOT SOLVE AFTER 15 DAYS.... [|BAL|[protected]|[protected]|]


Dear MR.Aziz,



This has reference to your concern, regarding the non receipt of recharge benefit for your airtel mobile number [protected].



Thank you for your email to airtel and the opportunity to assist you.







We regret the delay in responding to your email.







We completely comprehend your viewpoint and sincerely regret for any difficulty caused to you .







Further, We would like to inform you that we have already noted your request for your Airtel number [protected]. the unique service request number is CBNRA[protected]. The Concerned team will be contacting you within the 23 Mar 2011 with an update on the issue.

We hope that this response has addressed your query suitably.


Please feel free to speak to our call center executive on 121 regarding any issue/concern. You can also email us at [protected]@in.airtel.com.


You can get in touch with the Nodal Officer with your earlier request or complaint number if it's still unresolved.


You may send an email at nodalofficer.[protected]@airtel.in or you may call at +91 [protected] from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.



If you do not receive a satisfactory response from Nodal officer you may send an email at appellate.[protected]@airtel.in or you may call at +91 [protected] from 9:30 AM to 6:30 PM Monday to Friday.




Warm Regards
Ashish Sharma
Nodal Office
Bharti Airtel Limited

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[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@airtel.in
Cc:
Sent: 19/03/2011 17:28:37
Subject: Re: MY COMPLAINT IS NOT SOLVE AFTER 15 DAYS.... [|BAL|[protected]|[protected]|]

Respected Sir,
Thanks for your kind response and sorry for the inconvenience.
You can contact me anytime after 9pm and my alternative no is [protected].
Please provide me the feeling to be glad that i am the customer of airtel, the
leading network....

Reagrds,
Danish Aziz
[protected]



From: "[protected]@airtel.in"
To: [protected]@yahoo.com
Sent: Saturday, March 19, 2011 17:15:26
Subject: Re: MY COMPLAINT IS NOT SOLVE AFTER 15 DAYS....
[|BAL|[protected]|[protected]|]



Dear Mr.Aziz,



This has reference to your complaint, mentioning your concern about the your
Airtel Mobile number [protected].



Thank you for your mail to Airtel and the opportunity to assist you.



We regret the delay in responding to your email.



We have been trying to contact you but unfortunately we are unsuccessful with
our attempt at 5:11 PM due to non reachable response. We are unable to contact
you for the resolution.



Further, please write back to us with your complete Airtel mobile number and
your concern so that we can assist you further.







We would be glad to assist you in this regard. However, we would appreciate if
you could write back to us with a suitable time to contact you. Please mention
your alternate number in your correspondences with us to enable us to serve you
better.



We hope that this response has addressed your query suitably.



Please feel free to speak to our call center executive on 121 regarding any
issue/concern. You can also email us at [protected]@in.airtel.com.







You can get in touch with the Nodal Officer with your earlier request or
complaint number if it's still unresolved.



You may send an email at nodalofficer.[protected]@airtel.in or you may call at +91
[protected] from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will
provide a resolution to your complaint in 10 days.







If you do not receive a satisfactory response from Nodal officer you may send
an email at appellate.[protected]@airtel.in or you may call at +91 [protected] from 9:30
AM to 6:30 PM Monday to Friday.

Warm Regards
Ashish Sharma
Nodal Office
Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

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C9315EA6E32955B4D9384B4E4FBBDA3D55B8DB3D58BBD73B43454C&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@airtel.in
Cc:
Sent: 14/03/2011 21:06:29
Subject: my complaint is not solve after 15 days....

Respected Sir,
my airtel no [protected] has recharged with 21rs night pack but in night hours,
i am being charged normal rates, i locked complaints many time on 198, they
said that your problem is being sort out before 5 march but nothing happened,
again i contact 198 the c/c executive transfer my call to sr. supervisor, he
assured me that my problem will be solve before11 march but no worth
yet.......
my no. has been locked to 198 and 121 also, now i cant contact to 198/121 as
whenever i try to contact c/c the operator says dial *121# for balance
enquiry,
thanx for contacting airtel and then call got disconnected.
please ressolve my problem and unlock 198/121 too.
my details are given below-

Mob No.- [protected]
Recharge details- 26 feb 11 at 09:37pm, mrp 21.00
Trans ID- [protected]
Complaints No.-
CBNRA[protected], CBNRA[protected]

Regards,
Danish Aziz
[protected]

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If you are not the intended recipient, please contact the sender by reply
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Rs.80 Recharge sms pack but balance being deducted from main balance
I got the Rs.80 recharge of airtel sms pack wherein there are 500 sms free per day on 28th March,2011. But whenever I am smsing the balance is being deducted from my main account. I am trying to contact the customer care be callng them but before going the call to the customer care officer the line gets disconnected. I don understand why do a customer have to face these problems again and again.My airtel Number is [protected]

After repeated deductions I got DND activated on 13/03/2011.But again BOLLYOODFISSION & BIKINIALERT was activated by Airtel Live.On 25 Mar I had toped up with Rs 87 /-. But on 27/03/2011 I found the balance is only Rs 37 /-.Today The Customer Care Representative is telling that I have activated the above services on 25/03/2011 and 26/03/2011.They are not able to tell the time of activation request from me. May I get the money back or I can take proceed to get justice against this fraud.

Hi ,

I am facing the same problem with airtel for some time now. My airtel number is[protected].

I have been using airtel for the past 6 years and I was happy with the service untill this issue has cropped up. I didn't realize that a charge of Rs 199 was being added in my bill every month for some time under the category of DSL Usage.

I only realized it when i once asked for a change of plan and saw the e-bill. I saw that Rs 398 had been added to the bill as DSL charges and only when i called them up did the customer care tell me that this was for Games on Demand. I told them i never activated it and they said the server shows that the request was sent twice. I live alone and both the times the request was on work day when i could not have sent the request.

I have called them up so many times in the last 3 months. I sent a mail to the [protected]@indiagames.com and it took one month for them to reply saying games on demand has been deacativated. However I keep getting this DSL usage of sometimes Rs 199 or 398 in my bill every month. I have talked to so many people in airtel and even took the number of the nodal officer in noida but all the times I have called that number no one picks up the phone.

This is a serious issue it is really frustrating and after 6 years o[censored]sing it I am now thinking of getting the airtel broadband + phone connection disconnected if this does not get resolved.

Thanks,
Pradeep

Hi,

I am B Chandrasekar, Karur, Tamilnadu-639001. I am using Airtel prepaid Mobile # [protected]
I am deducted Rs.99 + Rs.50 + Rs.30 = Rs.179 for Un-wanted reasons by Airtel AD-54321 Serivces.

Day 1 : 23/03/2011 Deducted for downloading Games Rs. 99 which i had not Requested/Registered/Downloaded any games.

I Made a compaint to Airtel Customer care but no complaint number was provided but the executive promised to return the amount of Rs.99 back to my mobile account before 25/03/2011. But no amount has been credited back as promised.

Day 2: 25/03/2011 Deducted Rs.50 which i had not Requested/Registered/Downloaded any services

Day 3: 26/03/2011 Deducted for renew video_mod services Rs.30 Which i had not Requested/Registered/Downloaded any services.

Again made a compaint to Airtel Customer care another executive explained about the issue and demanded for a complaint number but no complaint number was provided but the executive promised to return the amount Rs.179 back to my account before 28/03/2011.But no amount has been credited back.


Totally i lost Rs.179 where my balance got deducted for nothing. This is truly a cheating/money laundering by Bharti Airtel.

Why there is no verification or authentication service for deducting amount from my prepaid account balance. Who gave the authority to deduct amount from my account and It is happening often recently.

From one person if airtel is able to steel Rs.179 Rupees think of the amount if it happens to several thousands. This is a serious issue for us and the public.

I am having Airtel GPRS connection activated with Rs.98 data pack. what is the necessity for me to browse through Airtel live and get paid downloads.

Are we customers looking crazy for you ?

I am totally disappointed with airtel amount deduction activities. This is truly a unfaithful action and shame on airtel for such intolerant responses.Airtel is not worried about the customer satisfaction and loses they are facing.

The lose is so high and the i need to defend mysel[censored]ntil i get my money back.Even i am ready to go for Consumer Court for this issue.

Regards
B Chandrasekar

i continue to be appalled at how bad the airtel website is! I asked for a post paid mobile customer care number and the website could not be more bloody confusing! Why the [censored] can't airtel have the help line numbers written on the first Home page of their website instead of stupid god damn pictures!
and then i call 121 and i told the guy i needed the customer care number of POST PAID AIRTEL and of course the great customer care people that Aitel hires! he gives me the pre paid number!
why the [censored] is Airtel so bloody incompetent???

MY LAND LINE NO [protected]. FREQUENTLY I AM GETTING BLANK CALLS AND SCREEN SHOWS ME NO AS 4049, WHICH IMPLIES THAT ITS CENTREX NO.
WHEN WE RECEIVE THE PHONE NO BODY SPEAKS AND AFTER FEW SECONDS ITS DISCONNECTED. WHEN WE RING BACK, SOMEBODY RECEIVES THE PHONE AND TELLS THAT NOBODY TRIED, AND I SENSE THAT WHEN I CALL WHO IS RECEIVING IS TELLING FACT, NOW WHAT CAN BE THE TRICK? IS THAT ANYBODY CAN PLAY IN DISPLAY OF THE NO? VERY MUCH DISTURBED THAT FREQUENTLY ITS HAPPENING SINCE PAST 3 TO 4 DAYS.

JUST NOW ON 28/03/2011, AROUND 5.40PM THIS HAPPENED.

CAN AIRTEL OR ANY BODY CAN HELP ME OUT FOR THE REAL CULPRIT.
[protected]@gmail.com [protected]

I purchased an airtel sim and submitted all the documents.My sim was working for about 20 days and after 20 days i was send an SMS saying to resubmit the documents.I resubmitted the documents with the dealer on 22 march 2011 under omr no.1232816.Noe Airtel customer care says that the number cannot work.My balance of abour Rupees 100 is also gone.Cant understand this injustice.Is airtel doing this to increase its revenue.

Without any complaint 1 digital engineer (Nmae - shibu) came to my home on 26th Mar 2011 and he said that he has to install HD so that i will be able to view more channels. He went to terrace and tried to repair something after which i got signal probem in my digital TV, he said he is not able to repair and he himself called to customer care and raised a complaint (Ref 6331087) and informed me that another engineer will be coming between 4 pm and 5 pm on the same day, when i asked his manager number he provided me a false number.I was waiting till 6 pm then i tried to call to his mobile several times but he didnt pick and later on he switched off his mobile. Then I called to [protected] (This number i got through msg when i raised a complaint with customer care) but a person named Sridhar was not able to understand either english or hindi and forcing me to speak in kannada . I gave the phone to my wife who knows to speak kannada. he start arguing with her and said he is not going to send an engineer today and we have to wait till tomorrow. And he also told her to teach me how to speak with the people. When my wife told that we dint request for any enginner then why did u send engineer to our home. He was very rude and said he is not aware of anything. My wife said will complaint to police for that he replied "you do what ever you want but i wont send the engineer today. Such a worst employee is working for airtel.

below is my mails to Airtel since more than an year for changing my bill plan and nothing has been done yet. I stopped paying my bill as they wont even let me disconnect this phone without the company's NOC, and I am not getting the NOC, as I dont have any details of my employment with the company, it was only for a month, and its been 7 years.

-fromKrishna Kumar <[protected]@gmail.com>
toappellate.[protected]@airtel.in

dateSat, Jan 29, 2011 at 3:04 PM
subjectFwd: FWD: REQUEST TO CHANGE MY BILL PLAN. [|BAL|[protected]|[protected]|]
mailed-bygmail.com

hide details Jan 29

I am really frustrated.
- Hide quoted text -



[protected] Forwarded message[protected]
From: <[protected]@airtel.in>
Date: Fri, Jan 28, 2011 at 6:50 PM
Subject: Re: FWD: REQUEST TO CHANGE MY BILL PLAN. [|BAL|[protected]|[protected]|]
To: [protected]@gmail.com


Dear Krishna Achari,

Ref: Email dated 28 January 2011 regarding your Airtel number [protected].

Thank you for your email to Airtel and the opportunity to assist you.

We request you to contact appellate.[protected]@airtel.in for further assistance.

We value your association with Airtel.

Warm Regards
Harshi Mehra
Appellate Office
Bharti Airtel Limited

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[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 28/01/2011 10:25:39
Subject: Fwd: REQUEST TO CHANGE MY BILL PLAN. [|BAL|[protected]|[protected]|]

no response in mail from Airtel since this last mail, Am not sure how to take
this further, please advise, I did get a call from Airtel that they are going
to fix it, but nothing done yet, the call was arround 3 months back. Appreciate
if any one can go through the mail trail and help me with this.

Forwarded conversation
Subject: Re: REQUEST TO CHANGE MY BILL PLAN. [|BAL|[protected]|[protected]|]
[protected]----

From:
Date: Mon, Apr 19, 2010 at 4:26 PM
To: [protected]@gmail.com


Dear Krishna Achari,

Thank you for writing to Airtel.

This is with reference to your email dated 19 April 2010 regarding Bill Plan
change for your Airtel number [protected].

We request you to send the mail at the correct email id for any concern
regarding your Airtel number. The correct email id is
nodalofficer.[protected]@airtel.in

We regret the inconvenience faced.

For further assistance, mail us at [protected]@airtelindia.com .

We value your association with Airtel.

Warm Regards

Shivani Chopra
Nodal Officer
Bharti Airtel Limited

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67F[protected]EF91D69A8D53457BADB2661A8E02566A7EE2D5CBCDD25&refno=[protected...⇄

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[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 19/04/2010 09:22:43
Subject: REQUEST TO CHANGE MY BILL PLAN.

Hello,
I am writing this mail to you being deeply dis-satisfied with the kind of
responses I am getting, seems like there are no human beings but just automatic
replies to my emails.
I have clearly stated below that I pay the bills for this number regularly and
though I use to work with the organisation Infovision 8 years ago, I am no
longer associated with them nor do I have any other evidence of my employment
with the organisation.
Please help me have this number disconnected if you cant evn have the bill plan
changed, I am not getting any kind of benifits from using this number, I am
paying Rs. 1 per sms though other service providers are providing much better
rates.
I was not ready to give up this number but since I am getting huge bills due to
the bill plan I am using, I intend to have this phone number disconnected now,
I have been trying to get the bill plan changed since a very long time. its
really a stupid scenario where I am forcefully being associated to an
organisation I dont belong to.
Please do go through the mail chain below before replying to me.
Regards,
Krishna Kumar
[protected]

On Mon, Apr 19, 2010 at 8:33 AM, <[protected]@airtelindia.com>wrote:
Dear Krishna Kumar,

Thank you for contacting Airtel.

We understand from your previous interaction dated 18/04/2010, you have
expressed concern regarding bill plan change to Airtel Super magic plan 299 for
your Airtel number [protected].

We regret any inconvenience caused to you.

We apologize for not meeting your expectations in this moment of need.

We would like to inform you that the above mentioned number is under the
corporate responsibility of M/s. Infovision Information Services Pvt Ltd, as
per our records and we require an authorization through your company
coordinator.

The details of your company coordinator are mentioned below and you are
requested to forward your request through company coordinator. This is only to
ensure that one point contact for communication is maintained. Hence, we
request you to cooperate to initiate further action on the same.

Name - Govind Singh

Contact Number - [protected]

For further assistance, mail us at [protected]@airtel.in.

We value your association with Airtel.

Warm Regards,


Sunitha J
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=F112749D3392
C514B22DB61B4B8F3393C4 94090FD1C6FAFDB3E58A1EA137297FF 2 B B D
C77828F&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent: 18/04/2010 23:19:31
Subject: Re: REQUEST TO CHANGE MY BILL PLAN. [|BAL|[protected]|[protected]|]

I have already been to a relationship center and they say the same, I will also
regret loosing this number if a simple request such as a bill plan change can
not be accomodated, This is clearly a violation of my consumer right, and being
a very dissatisfied customer will end my tie up with Airtel. That would sounds
easier for me.
This is th last time I am requesting to change my bill plan. I wont request
again, there are plenty of service providers with much better bill plans
available in the market.



On Sun, Apr 18, 2010 at 7:51 PM, <[protected]@airtelindia.com>wrote:
Dear Krishna Kumar,

Thank you for contacting Airtel.

We understand from your previous interaction dated 18/04/2010, you have
requested for bill plan change to Airtel Super magic plan 299 for your Airtel
number [protected].

We regret to inform you that we are unable to process your request as the
number reflects under M/s.Infovision Information Services Pvt Ltd account.
Hence, we request you to kindly visit to nearest Airtel Relationship center and
update your details as a individual account and write to enabling us to do the
needful.

For further assistance, mail us at [protected]@airtel.in.

We value your association with Airtel.

Warm Regards,


Niranjan M
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=127294FD67A8
E82B57A2EA2C56B7C4C63A5DBCC6C1CBC3C7C8C9CCCE3F414042&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent: 18/04/2010 10:15:22
Subject: Re: REQUEST TO CHANGE MY BILL PLAN. [|BAL|[protected]|[protected]|]

I am no longer associated with this Company, I worked there 8 years ago, and I
dont have any documents pertaining to any association with the company, hence I
am unable to do so, Please help me eith this as I have been the sole user of
this phone and have been paying my bills regularly, you can check my payments,
I just paid one today via netbanking.
There has to be a way for you to change the bill plan as requested below.

On Sun, Apr 18, 2010 at 10:12 AM, <[protected]@airtelindia.com>wrote:
Dear Krishna Kumar,

Thank you for contacting Airtel.

We understand from your previous interaction dated 18/04/2010, you have
requested for bill plan change to Airtel Super magic plan 299 for your Airtel
number [protected].

We regret to inform you that we are unable to process your request as the
number reflects under M/s.Infovision Information Services Pvt Ltd account.
Hence, we require the request to be forwarded via your company coordinator
enabling us to do the needful. Please find the details below of your company
coordinator.

Name - Govind Singh

Contact Number - [protected]

For further assistance, mail us at [protected]@airtel.in.

We value your association with Airtel.

Warm Regards,

Hemanth Rao
Customer Care
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=A8E82F58A1E2
2566AFD23E45B1D03A58ABEE2E58BFC4CC3152B3D2315ABDC3C2C1&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent: 17/04/2010 22:13:52
Subject: Re: REQUEST TO CHANGE MY BILL PLAN. [|BAL|[protected]|[protected]|]

Hello,
I need the Airtel Super magic plan 299 plan.
can you please enable this on my phone number [protected].
Regards,
Krishna Kumar

On Sat, Apr 17, 2010 at 9:39 AM, <[protected]@airtelindia.com>wrote:
Dear Krishna Kumar,

Thank you for contacting Airtel.

We understand from your previous interaction dated 16/04/2010, you have
requested for bill plan change for your Airtel number [protected].

We are unable to process your request as the rate plan is not mentioned.

Please find attached the details of latest rate plans for your reference. We
request you to reconfirm if you wish to change to either of the attached rate
plans.

We request you to visit our website www.airtel.in for latest bill plan rates.

For further assistance, mail us at [protected]@airtel.in.

We value your association with Airtel.

Warm Regards,

Rekha R
Customer Care
Bharti Airtel Limited

To leave y
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Dear sir/ madam
I have airtel connection [protected]. I see my bill feb -march i.e 778.40 Rs. I deposited will on 24.03.2011. but detailed bill hard or soft copy i have not recieved till 28.03.2011. when a demand a copy of bill detail from custum care, he demanded Rs 50/ as a charged of dulicate bill.

I can not claim my amount due to same.

plz take action urgenly.

Regards
Anurag singh

Hi ,

I have purchased one Airtel sim card from one of Airtel marketing person named AFZAL and given all documents for Corporate plan.iTS BEEN TWO WEEKS THE SIM HASN'T BEEN ACTIVATED YET,EVEN AFTER MAKING REQUEST FOR ACTIVATION TO THE AFZAL.i have making calls to about 50 to 100times,but he is not picking up phone.so i need this complaint solved as early as possible

Mobile details:
Mobile number:[protected]

Sim card number:[protected]H4


and my contact number:[protected]

I Sumit Kumar Singh, student of KIET,Ghaziabad, lost my Mobile hand set having Airtel SIM mob no [protected] on 27 Mar 2011 at about 1800hrs while I was in my college library, I am afraid that my mob no may be mis-used by some one. Please block/lock the above mob No immediately and lodge my complain accordingly. - Sumit Kumar Singh,KIET, Ghaziabad (UP). Any further communication may please be made on my father mob No [protected]. Please confirm the same.