Airtel Complaints & Reviews

Airtel — Wrong verification.calls barred

I had changed my communication billing address.The executive has gone to some another address and given feedback to airtel office of wrong verification. I am saying wrong address because it has been mentioned that executive has met my wife who is out of town for more than a month.I have loadged complaint many times but no action has been taken.My outgoing calls are now barred since 7 april 09.Everytime i am calling then a new date is given to me saying that exexutive will come on this date and then keep waiting for him.I have received airtel bill with this new communication address.If address has not been verified then how can they send bill on this new address.my contact no is [protected].

Dear sir,
my Mobile Num [protected], am using this number from past 6yrs now i want change network bcoz of lack of services and they ll tel 1thing abt the plan and provide 1thing this abt tariff now they barred my number without intimating me before only still my cal will charge 1rp this what they provide plan to old customer .After 6yrs again they want my doc if i go and ask in outlet they are like it ll happen now i should submit doc and it takes 3working days i have applied this number in my resume n uploaded now i shlould face problem not them i[censored] keep doing like this what brand was before now it losing that this week ll b last for airtel network hope you dnt repeat those who using airtel from many years

dear sir,

i have taken an Airtel sim card in my name in the month of jan-2011, and now its INCOMING & OUTGOING CALLS are barred, due to address verification
my mobile number is [protected]. so kindly do the needful.
my alternate mobile number is [protected].

many of my friends are facing same problem.

it is totally wrong that airtel people are recycling the sim cards, just because of wrong address verification and so many customers are facing problem and are loosing their currency balances and airtel is loosing its valuable customers. after de-activation no one will respond for the customers.

i hope my complaint will be resolved.

yours faithfully,

kommisetty jaya krishna

I got an sms todayToaday Morning[protected] stating:
"Your Resume has been selected for new plant. Your offer letter already attached by link. Kindly download your letter by link www.ifile.it/8t9r41p"

it is fraud / real

I got sms from TD-HRDINFO as i was selected to that comany and mentioned me 2 pay 6250 rs..Is this fake or real

I got an mail from HRDINFO as i was selected to that company and then they asked me to attend the final process for an interview, before that they told me to pay sum of 6250 rs.. Is this is fake or real kindly inform me.

I got sms from TD-HRDINFO as i was selected to that comany and mentioned me 2 pay some money.Is this fake or real

i got sms today morning, your resume has been selected by company HRD. your offer letter already attached with link. kindly download your letter by link www.ifile.it/u1ie3sb...is it true sms or not pls inform me as soon as possible...

today morning i got the same sms friends i think this is fake any one here from delhi check the adress and post here the details wether it exists or not and the details regarding recruitment etc and mail me if possible [protected]@gmail.com

TD-HRDINFO
-
Your Resume has been selected by Company HRD.
Your Offer letter already attached with link.
Kindly download your letter :-
www.ifile.it/a680mlw
[protected][protected][protected][protected]
The file is deleted from the server, probably due to previous complaints.
Bulk Messaging is a New SPAMMERS' platform, and nothing much.

Dear All,

Its fake as similar process has been already occured in the previous year by some goons trying to loot money by taking the name of BigGuns like Reliance, Hyundai, Honda etc...so just delete it and give ur inbox some space.

fake

Sir, I have received one sms offer letter from HRD company. Can you please tell me how to download that offer letter from http://www.ifile.it website, otherwise can you please send me that offer letter to my mail [protected]@hotmail.com

Mine is exactly the same problem...

Mine is same problem in Reverse, i applied for Porting out of Vodafone to Airtel and inspite of 2 Months Wait Period and about 8 Complaints and 5 Port out request with 15 Email Escalations nothing been Done.

Govt. as usual have not defined "Contractual Obligation" and all telco operators are taking Advantage of the System. I also received this message atleast 8 times to which i asked justifications and proof ... no one yet given me.

I mailed all the TRAI Officers including the Legal Advisor Shri Harsh Bardhan, Pr Advisor(Legal) ([protected]@trai.gov.in), to which it seems once i got this call from the affiliate for Vodafone and they told me that they have resolved the matter.

But in simple common man perspective each telco wants to retain customer and the way of keeping them at bay is specifying the "contractual obligations" to which govt. has not defined any standards.

Govt. in spite of all the 2G Scam shame to the nation have kept loop holes that we as customers and tax payers have to bear.

i have airtel prepaid connection, I have received a message that I should submmit the required documents to continue the service, but I have already submitted it eventhough they have disconnected my mobile connection from last one month. So I am worstly affected by day today activities due to this disconnection of airtel service.sir i have submmited two times the documents in airtel office of malkangiri branch and ask why they disconnected my simcard they told me that it will not function it is regected,

pankaj biswas
[protected]

Airtel Mobile SIM card — claim prize

Thank you for choosing my number.my name is agrawal sumit mobile no is [protected]. Yesterday i got msg that i won 250000GBPounds . please guide me for claim the prize. in SHELL INT''L Mobile draw

Sir
This is GHANSHYAM from AJMER.
I am using AIRTEL SIM card [protected].TWO times i request to 121, 198, to stop service 1. cricket pack, 2. devon astrology. this is without my permission.but they are not teking action. still they are teking money from my sim card. I DONT WANT ANY SERVICE. please take action for this
THANKS

Dear sir,
I am using airtel more than 5 years [protected]. I never activated any services or using any services but they are taking money without my permissions. They are not giving money back. Please do necessary actions.

Thanks & Regards,

thank you very much for ur kind reply sir

i send mail ...

thanks they solved my problem

Airtel — Removal of cell Tower

Sir,

Sub:Request for the removal of cell tower in residential colony

We as residents of telecom nagar colony,Gachibowli,hyderabad are facing health problems because of the cell tower located in our neighbourhood.

As per the g.o no cell tower is to be located in the residential colony.But the airtel has put its cell tower in the heart of our residential colony that is in plot no:101 ,H.no 2-48/101.

It has been there for the past 3 yrs.Hence i kindly request the aothorities to remove the cell tower in the residential colony.


Thanking you,
ravi.

Transmission Towers — Health hazards caused by transmission towers.

Sir/Madam,

I live in Shalimar Bagh, and I am concerned about the transmission towers installed in my neighbourhood. There are two transmission towers and as you are aware of the health hazards caused by the radiations emitted from the towers I want you to do something about this. These radiations are more harmful than the pollution caused by vehicles and can cause several life threatening diseases. Everybody has right to live healthy and our health should not be in the hands of few selfish people and mncs. Please do something about this.

I am certain that you will help me in sorting this problem.

Thanks

we are also facing a similar problem at Bangalore.But i don't know where to seek help.These companies are powerful - both financially and politically. They can change any law with these strengths.

Mr.Ravi please let me know which G.O states the "no cell tower is to be located in the residential colony" .?

Airtel Cell Tower — cell tower at low level ( below 15 meters )

request please take the necessary action on the cell tower,

cell tower is at low level which causing health problems and the tower is below 15 meters height....which i think against the norms. most of the children's play on the building, they are effected.


first there was only air tell cell tower but now in the same building more then 3 networks are working.

please take the necessary action

Airtel Cell Tower — removal of airtel cell tower as residents are suffering severe giddiness and skin ailments

cell tower[air tel ] was installed int he thickly populated area near to my house 6-3-213/c prem angar, khairtabad. hyderabad. due to high radiation of cell tower residents are suffering from skin ailments and giddiness. you are requested to kindly remove the cell tower, immediately.

TO
INCHARGE AIRTEL
PATANCHEU,
HYDERABAD.

SIR

SUB; REMOVAL OF AIRTEL CELL TOWER AS, RESIDENTS ARE
SUFFERING FROM SKIN AILMENTS AND SEVERE GIDDINESS

THE AIRTEL CELL TOWER WAS ARRANGED ON THE TOP OF THE BUILDING 3 YEARS BACK, NEAR RAMARAO HOSPITAL JP COLONY-3 PATANCHERU, HYDERABAD. DUE TO CELL TOWER HIGH RADIATION RESIDENTS ARE SUFFERING FROM SKIN RASHES AND SEVERE GIDDINESS. SPENDING HUGE AMOUNT ON MEDICAL TREATMENTS, YOU ARE THEREFORE REQUESTED TO KINDLY REMOVE THE CELL TOWER FROM THE THICKLY POPULATED AREA, WHERE THE CELL TOWER IS ARRANGED, IMMEDIATELY. THE CELL TOWER IS ARRANGED WITHOUT THE WILLINGNESS OF THE RESIDENTS, WHICH IS AGAINST THE RULES.
THANKS AND REGARDS
G.BHUKAILAS
[protected]

TO
INCHARGE AIRTEL
OLD BOWENPALLY,
HYDERABAD.

SIR

SUB; REMOVAL OF AIRTEL CELL TOWER AS, RESIDENTS ARE
SUFFERING FROM SKIN AILMENTS AND SEVERE GIDDINESS

THE AIRTEL CELL TOWER WAS ARRANGED ON THE TOP OF THE BUILDING BESIDE OUR APARTMENT VEERA'S ARCADE, RAJADHANI CO-OPERATIVE HOUSING SOCIETY, NEAR KALYAN THEATRE, OLD BOWENPALLY, HYDERABAD. DUE TO CELL TOWER HIGH RADIATION RESIDENTS ARE SUFFERING FROM SKIN RASHES AND SEVERE GIDDINESS. SPENDING HUGE AMOUNT ON MEDICAL TREATMENTS, YOU ARE THEREFORE REQUESTED TO KINDLY REMOVE THE CELL TOWER FROM THE THICKLY POPULATED AREA, WHERE THE CELL TOWER IS ARRANGED, IMMEDIATELY. THE CELL TOWER IS ARRANGED WITHOUT THE WILLINGNESS OF THE RESIDENTS, WHICH IS AGAINST THE RULES.
THANKS AND REGARDS
K SANDEEP
[protected]

Airtel — Complaint against Cell Tower

Sir,

I would like to give a complaint regarding an Airtel tower in an area which in right in the middle of a residential colony and beside to my apartment Veera's Arcade. and the antenna's are facing towards my flat.

The tower is located in Rajadhani Co-operative Housing Society,Near Kalyan theatre,Old Bowenpally, Hyderabad,Andhra Pradesh - 500011.

On the south side there is a 5 storey apartment Thirumala Residency, which also will be in the main beam and 30 metres away.
There are also many play schools for very small children in this residential locality.

Around 30 families staying in it. There are lots of small children in the apartment. The fourth and fifth floors are in the main beam.
Recently it has come in the newspapers that cell towers are not to be installed near schools, play grounds or in residential areas.

And having the tower so near is a very serious health hazard for all the residents and am seriously worried for the health of my family, the other families in my apartment and the school kids.

I request you to kindly shift the tower from the present location and move it far away from the residential area.

Am attaching the layout from google maps.


I am sure that Airtel will resolve this issue immediately with a high priority.


Regards

Sandeep
[protected]

then how do our cellular phones work?

Cellular Phone Towers
Cellular (cell) phones first became widely available in the United States in the 1990s, but their use has increased dramatically since then. The widespread use of cell phones has led to the placement of cell phone towers in many communities. These towers, also called base stations, consist of electronic equipment and antennas that receive and transmit radiofrequency (RF) signals.
How do cellular phone towers work?
Cell phone base stations may be free standing towers or mounted on existing structures, such as trees, water tanks, or tall buildings. The antennas need to be located high enough so they can adequately cover the area. Base stations usually range in height from 50-200 feet.
Cell phones communicate with nearby cell towers mainly through radiofrequency (RF) waves, a form of energy in the electromagnetic spectrum between FM radio waves and microwaves. Like FM radio waves, microwaves, visible light, and heat, they are forms of non-ionizing radiation. This means they cannot cause cancer by directly damaging DNA. RF waves are different from stronger types of radiation such as x-rays, gamma rays, and ultraviolet (UV) light, which can break the chemical bonds in DNA.
At very high levels, RF waves can heat up body tissues. (This is the basis for how microwave ovens work.) But the levels of energy used by cell phones and towers are much lower.
When a person makes a cell phone call, a signal is sent from the phone's antenna to the nearest base station antenna. The base station responds to this signal by assigning it an available radiofrequency channel. RF waves transfer the voice information to the base station. The voice signals are then sent to a switching center, which transfers the call to its destination. Voice signals are then relayed back and forth during the call.
How are people exposed to the energy from cellular phone towers?
As people use cell phones to make calls, signals are transmitted back and forth to the base station. The RF waves produced at the base station are given off into the environment, where people can be exposed to them.
The energy from a cellular phone tower antenna, like that of other telecommunication antennas, is directed toward the horizon (parallel to the ground), with some downward scatter. Base station antennas use higher power levels than other types of land-mobile antennas, but much lower levels than those from radio and television broadcast stations. The amount of energy decreases rapidly with increasing distance from the antenna. As a result, the level of exposure to radio waves at ground level is very low compared to the level close to the antenna.
Public exposure to radio waves from cell phone tower antennas is slight for several reasons. The power levels are relatively low, the antennas are mounted at high above ground level, and the signals are transmitted intermittently, rather than constantly.
At ground level near typical cellular base stations, the amount of RF energy is thousands of times less than the limits for safe exposure set by the Federal Communication Commission (FCC) and other regulatory authorities. It is very unlikely that a person could be exposed to RF levels in excess of these limits just by being near a cell phone tower.
When cellular antennas are mounted on rooftops, it is possible that a person on the roof could be exposed to RF levels greater than those typically encountered on the ground. But even then, exposure levels approaching or exceeding the FCC safety guidelines are only likely to be found very close to and directly in front of the antennas. If this is the case, access to these areas should be limited.
The level of RF energy inside buildings where a base station is mounted is typically much lower than the level outside depending on the construction materials of the building. Wood or cement block reduces the exposure level of RF radiation by a factor of about 10. The energy level behind an antenna is hundreds to thousands of times lower than in front. Therefore, if an antenna is mounted on the side of a building, the exposure level in the room directly behind the wall is typically well below the recommended exposure limits.
Do cellular phone towers cause cancer?
Some people have expressed concern that living, working, or going to school near a cell phone tower might increase the risk of cancer or other health problems. At this time, there is very little evidence to support this idea. In theory, there are some important points that would argue against cellular phone towers being able to cause cancer.
First, the energy level of radiofrequency (RF) waves is relatively low, especially when compared with the types of radiation that are known to increase cancer risk, such as gamma rays, x-rays, and ultraviolet (UV) light. The energy of RF waves given off by cell phone towers is not enough to break chemical bonds in DNA molecules, which is how these stronger forms of radiation may lead to cancer.
A second issue has to do with wavelength. RF waves have long wavelengths, which can only be concentrated to about an inch or two in size. This makes it unlikely that the energy from RF waves could be concentrated enough to affect individual cells in the body.
Third, even if RF waves were somehow able to affect cells in the body at higher doses, the level of RF waves present at ground level is very low -- well below the recommended limits. Levels of energy from RF waves near cell phone towers are not significantly different than the background levels of RF radiation in urban areas from other sources, such as radio and television broadcast stations.
For these reasons, most scientists agree that cell phone antennas or towers are unlikely to cause cancer.
Studies in people
Very few human studies have focused specifically on cellular phone towers and cancer risk. In the largest study published to date, British researchers compared a group of more than 1, 000 families of young children with cancer against a similar group of families of children without cancer. They found no link between a mother's exposure to the towers during pregnancy (based on the distance from the home to the nearest tower and on the amount of energy given off by nearby towers) and the risk of early childhood cancer.
The amount of exposure from living near a cell phone tower is typically many times lower than the exposure from using a cell phone. About 30 studies have looked at possible links between cell phone use and tumors in people. Most studies to date have not found a link between cell phone use and the development of tumors, although these studies have had some important limitations. This is an area of active research. For more information, see the document, Cellular Phones.
Studies done in the lab
Laboratory studies have looked at whether the types of RF waves used in cell phone communication can cause DNA damage. Most of these studies have supported the idea that the RF waves given off by cell phones and towers don't have enough energy to damage DNA directly.
Some scientists have reported that the RF waves may produce other effects in human cells (in lab dishes) that might possibly help tumors grow. However, these studies have not been verified. Several studies in rats and mice have looked at whether RF energy might promote the development of tumors caused by other known carcinogens (cancer-causing agents). These studies did not find evidence of tumor promotion. Research in this area continues.
What expert agencies say
The 3 expert agencies that usually classify cancer-causing exposures (carcinogens) -- the International Agency for Research on Cancer (IARC), the National Toxicology Program (NTP), and the US Environmental Protection Agency (EPA) -- have not classified cell phone towers as to their cancer-causing potential.
According to the World Health Organization:
Considering the very low exposure levels and research results collected to date, there is no convincing scientific evidence that the weak RF signals from base stations and wireless networks cause adverse health effects.
In commenting on cell phone towers near homes or schools, the Federal Communications Commission states:
Radiofrequency emissions from antennas used for cellular and PCS [personal communications service] transmissions result in exposure levels on the ground that are typically thousands of times below safety limits. These safety limits were adopted by the FCC based on the recommendations of expert organizations and endorsed by agencies of the Federal Government responsible for health and safety. Therefore, there is no reason to believe that such towers could constitute a potential health hazard to nearby residents or students.
Do cellular phone towers cause any other health problems?
While high levels of RF waves can cause a warming of body tissues, the energy levels on the ground near a cell phone tower are far below the levels needed to cause this effect. Thus far, there is no evidence in published scientific reports that cell phone towers cause any other health problems.
Can I limit my exposure?
Cell phone towers are not known to cause any health effects. But if you are concerned about possible exposure from a cell phone tower near your home or office, you can ask a government agency or private firm to measure the RF field strength near the tower to ensure that it is within the acceptable range.
What should I do if I've been exposed to cellular phone towers?
There is no test to measure whether you have been exposed to RF radiation from cellular phone towers. But as noted above, most researchers and regulatory authorities do not believe that cell phone towers pose health risks under ordinary conditions. If you have additional health concerns, please consult your doctor.

You know what my problem is. They ported to airtel from docomo. But I do not receive any messages/calls from any docomo numbers plus any other service(other than airtel) take s ages to contact me now. Plus now after 3 weeks they say the documents I submitted are not valid.I went to nearest airtel relationship center, they say photograph in passport copy is not clear, I being a student have constraints of not having original passport with me. This is not it, I tried talking to customer care, I called at 121 and 198 but they dont have an option to customer care representative there so I called from the airtel relationship center. First someone talked then she transferred to her supervisor and then she again transferred to her supervisor, and this supervisor puts the call on hold while I am speaking.
Third class service, I will never in my life get any service offerred by airtel and would suggest anyone who reads this, prepare yourself to go through hell i[censored] take up anything from airtel.
Horrible service, no respect for customer, No satisfaction.
phone no:
[protected]

I WANNA DISCONNECT MY NO.[protected] I PAID MY LAST BILL WITH CANCELLATION BUT BEHIND THAT I GOT A BILL EVERY MONTH WHY SO... PLZ FOCUS ON IT

the land line is not using please disconnect the line, this the multiple connection please disconnet the line of no.[protected]

the land line is not using please disconnect the line, no.[protected].

My land line number[protected], was asked to be disconnected in Airtel by december 2008, but till now the bill is being generate.

I have regularly paid my bills, but the collection executives are coming and asking for the due which is about 2000 for which i dint use.

I need this to be disconnected.

Dear Sir
We are holding Tel Line[protected] as we are not using the same to the fullest potential we want to surrender the same . Please process and get the line disconnected. the Number is held by Sivita Pharmaceuticals Pvt Ltd, at No 6/2, Lalitha Nagar 2nd street, Santhome, chennai 600 004.
Yours truly
for Sivita Pharmaceuticals Pvt Ltd
N Balaji

Sir,

We are holding the 3 landline telephone[protected], 806 and 807. Our telephone is non function since two weeks and inspite of lodging complaints to your Lucknow service station It has not been rectified. Could you please lookinto it and take suitable action. Since this telephone is installed in HOSPITAL we seek immediate action in this regard.

Regards.

Manager
AZRA MEMORIAL HOSPITAL

Sir,

I am a registered user of airtel landline[protected] for the past three years and have never been a defaulter in payment of my bills. The amount of bill generated for the month of July 2011 was Rs 2019 and the due date for the payment is August 18th, 2011 . However I am surprised to learn that the phone has been disconnected well before the due date i.e on 11th of August due to 'non payment of the amount'. I then made online payment of the required amount on 12th of August 2011, still my telephone line has not been resumed .
I fail to understand the motive behind the disconnection, is it to harass the subscriber????

My questions which i would like to put forth to the higher authority of airtel are as below:
1) Why my phone line has been disconnected when the due date has been mentioned as 18th of August, 2011
2) Why the line has not been resumed even after payment of the amount well before the due date

CAN ANYONE HELP ME IN FINDING OUT THE NAME, TELEPHONE NUMBER OR EMAIL ID OF THE HIGHER AUTHORITY OF AIRTEL, I CANNOT FIND IT ANYWHERE ON THE NET.

tHANKS
Riti

Airtel Landline — disconnection

hello sir Iam to times applied discconeted my land line connection[protected] but not diconnect my phone pay monthly bill

MOBILE TOWER INSTALLATION
MOBILE TOWER INSTALLATION



I m Iqbal Asif Khan.


I m intrested in mobile tower installation in my plot.

plot size ( 25x40 )




CITY- Out Side Aligole Khirki
JHANSI (U.P)




If you want to install any tower than contact with me .
my contact no.[protected], [protected], [protected].

I m intrested in mobile tower installation in my plot size ( 50x50 )

Rampura, Hulimavu
Bangalore


If you want to install any tower than contact with me .
my contact no. [protected], [protected]

Dear sir,

I have space for mobile tower installation at Kadthal village, Hyderabad, in my village no tower here is a lot of communication problem, so I request to Mobile tower's that i have space on lease, having 287 sq. yards, intrested partise please call or email us:[protected] / [protected]@yahoo.com.

Iam not pay any type of charges, first install than ask service charge.

Thanks,
Mrs.Suvarna Naidu

Dear sir,

I have space for mobile tower installation at karma village, sant kabir nagar (dhanghata), in my village no tower here is a lot of communication problem, so I request to Mobile tower's that i have space on lease, having 287 sq. yards, intrested partise please call or email us:[protected] [protected]@yahoo.com.

Iam not pay any type of charges, first install than ask service charge.

Thanks, (up e)
Mr.Saddam Husain

I m surendra singh.


I m intrested in mobile tower installation in my plot.

house roof size ( 30x50 )
plot any size




CITY- rath
hamirpur (U.P)




If you want to install any tower than contact with me .
my contact no.[protected], [protected].

Airtel Broadband — Bills getting generated even after cancellation

I shifted to new home in gurgaon and going by my prior experience with Airtel Broadband I decided to continue with them and logged a shifting of connection request. They tried for availability of socket near my area and when they couldn't, I lodged for cancellation of my number. For 1 month, I got calls which said that please dont disconnect numbers as when ever you will revert back to airtel, you can use the same number. I still persisted on cancelation but nothing happened. Finaly I started getting calls from bill dept and then i went to custoemr care and surrendered all equipments myself. Even after all this I am getting calls for my undue amount.
Prior to all this, I was a fan of airtel broadband services but after all this experience I have disconnected all the three lines running from airtel and now I am a happy customer of Vodafone and Tata Indicom

Dear Sir / Madam,

This is to inform you that myself Manjari Mahajan..I had a airtel broadband connection..And on last month on 6 july 09, i clear all my previous balance and wanted to disconnect this service and i have the cancellation receipt with me i.e no is 243884.I really get harassed from your calls.i am a working girl and your customer care executives daily call on my no and tell to pay the bill.what a bull service you have.And on last weak at around 9 p.m i receive a caal from you people that mam your bill is pending please pay it...One of your executive name Nitin Gupta had a talk with me, firstly i want to clear this is not the time to call anybody but airtel people may be they lost somewhere and didnt see the time...he told me that your bill is pending i told him i have already pay thebill and disconnected the net.den he told me mam your balance is 100 rs. i said sorry i dont even pay a single peny to you.And stop giving calls to me.And i wait for 2 days for the confirmation from him.he gave me a number also [protected]...Now Its Heights...You people really harrass the customers...

Just resolve dis otherwise i forwarded this complaint to consumer court...Because i have all the receipts...


Manjari Mahajan...

Yes I am also suffering the same issue...

*************

I made several calls to airtel customer care number since December 2010 for disconnecting my connection.

But till date my connection is not disconnected and you are adding bill month on month whereas I am not using it any more

Calls made
On calling airtel broadbandcall centre on 6 Dec 2010, call id 1303295.I was told that my rental is stopped and connection would be disconnected.
On calling airtel broadband call centre on13 Dec 2010, call id[protected].I was told that I would get the full & final bill and someone will come to my house from airtel for further formalities on disconnecting.
On calling airtel broadband call centre on 06 Jan 2011, call id[protected].I was told that my request of disconnecting is under process and I would not be billed further.

My grievance here is that neither till date my connection has not been disconnected nor my bill genration/rental has stopped.
Till date the same has compounded to Rs 3044.

Why should I pay for not using it since 6 Dec 2010 when I was assured that my rental has been stopped?
Please issue me bill til 6 Dec only
.