Airtel Complaints & Reviews

Sir, on 2nd March, 2011, I recieved a message from Airtel service of charging Rs. 30/- for the subscription of jokes. Earlier the jokes used to be recieved once in awhile, to which I did not care. But charging for the service which I had not subscribed is unauthorised. Since the year 1998, I am the customer of Airtel, in these recent last few years, these kind o[censored]nauthorised charges are being taken out all of a sudden without any notice or information. Leaving me helpless to make an urgent call, if required. What do I do ? time and again I cannot keep on recharging, so as to keep my self in touch with others. Since 1998, I am using Airtel service, with different connection. But, after coming to Maharashtra, in 2001, I opted for Airtel Prepaid connection for the good service provided by the company earliar when in Delhi, Now I am not getting to know as to the company is compelling me to switch to other service providers. I request the company officials to let me know the reason for such behaviour. on top of it, the calls to the call center are charged, which is ridiculous. Or do the company want me to tell my friends, not to opt for Airtel service ?. Again the request to refund the charge of Rs. 30/- back to my prepaid number[protected] and oblige me.

I have a landline connection from airtel with ph no[protected]. This has been disconnected by airtel on non-payment of "INFLATED" bill.

Actually, I have been receiving INFLATED bills since last 3-4 months. On several callseach month to customer-care, they were "waiving-off" the surcharges and I was only paying a part of the bill. They were giving the "waiver", because they admitted that "F&F" discount was not included and they gave this reason as one of the reasons for INFLATED bill.

But last month, phone connection was disconnected, citing the resaon that "waiver" was rejected.

PLEASE GO THROUGH MY TELEPHONE BILLS FOR LAST FEW MONTHS AND NOTICE THAT "F&F" DISCOUNT IS NOT BEING PROVIDED AND HENCE I RECEIVE inflated BILLS and pl. help me in restoring my connection.

MOBILE TOWER INSTALLATION



I m sandesh jain .


I m intrested in mobile tower installation in my plot and my house roof.

plot size ( 50x50 )

house roof (100x40)


CITY- BABINA CANTT
JHANSI (U.P)




If you want to install any tower than contact with me .
my contact no. [protected], [protected],[protected].

I had been your customer for last 3 years and had not faced too much trouble. In December, I requested my services to be shifted to another location within Noida. You were unable to transfer the line because o[censored]navailability of your services in that area(Sector-82, Kendriya Vihar). I asked to cancel my connection. Despite of that I have been receiving calls and regular bills. I understand that I had to pay the last used bill until Dec which i did last month and I have all the proofs with me. Your executive who called me Mr Kunal told me that I will receive a confirmation within few hours of FnF that my connection had been cancelled. But no intimation was received. Moreover this month again I have got the bill and your representatives are harrasing me by calling again and again. It is really a shameful thing for a company like yours. I use the mobile of your company but I think if this is the attitude that you guys have, trust me the market has much more to offer. No customer would need your pathetic customer service. If Ino actiuon is taken, I have to go to the consumer forum to get it sorted as I have all the proofs and reciepts of all my payments.

dear sir




i m sunil d patel residing in gozaria district mehsana,
i inform u that many telecommunication compny like
airtel,idea,vodaphone are install its tower in closed residence are located at
adarshnagar society
bhakt chowk
vanta vibhaag
gozaria
mehsana 382825
this tower are reflect a heavy rediation .
this rediation are bad effect of children & aged person ana also effect an enviorment
so kindly quick resole this metter
name : sunil d patel
contact number : [protected]
address : adarsh nagar society
bhakt chowk
vanta vibhaag
gozariya 382825

in the month of February 2011 i activated one day internet pack of 5rs. and on receiving the confirmation message that it is activated i connected my mobile to the internet and started browsing
but after a few minutes i came to know that i had been charged from my balance for the browsing and my balance of rs.75 had come down to rs.0

but wen i checked the internet balance left by dialing *123*10# i had found out that till MB was left in my account
there was no airtel live access point in my mobile so there is no way that i had used that

later i tried to activate the same pack again and access net through my mobile browser for two days and mobile office access point was not getting connected to internet
how come i'm charged for activating the pack but not allowed to use my pack

i have paid Rs.45/- to recharge my cell no [protected] to one of recharger at mangalore but i have not received any confirmation message nor the amount added to my balace but retailer told me that recharge is succesfull as per his txid[protected] on 28/02/2011 at 8.11 pm from that day onwards i am complaining to airtel customer care with C no.CBNRA [protected],CBNRA[protected],CBNRA[protected] but till today the amount is not credited to my cell

Dear sir,
I requested for port my airtel to docomo([protected]). the request was accepted. after that airtel customercare officer called me and introduce many offers to me. So i changed my mind and decided not change my operator. I deactivate portal id request that the way of the officer told me the format ( CNCL PO [protected]). but after 2 days i received a message that ' your port request has been accepted and will be ported on 1 mar 2011 22.00pm. after that date i can,t use my number as airtel or docomo. You please not i already cancel the port request. then a call to docomo but they are told i must contact airtel offfice for details. but i contact airtel customer care they avoid me. what can i do sir ? please help me.
thank you.
sameer

airtel broadband connection deactivation
Sir,

I am Sunil Sinha. I had an airtel broadband connection for which my user id is 15626841_mp.
Sir i wanted to deactivate the airtel broadband connection for which i have complained several times but stilll my broadband connection is not deactivted.
The airtel company keep sending me bills for that broadband connection. Before this i had paid my whole bill when i used that connection , and also paid the bill for the period when i had not used my connection and its simply very shameful service provided by airtel.
Sir I am not in a mood to give any money for that connection. So please kindly help me out in disconnecting the connection as soon as possible.

Thanking You
Sunil Sinha
[protected]

I have a Airtel DTH connection (ID-[protected]) since Oct 2009. I had been facing DTH set top box not starting immediately since few days, but since i could not reach the toll free & tolled numbers, i left the umpteen tries since the set top box used to start up alas in 10 minutes after warm up.
But since yesterday, the set top box has completely stopped working & the lights keep flickering. I have been trying from as many numbers to reach them even smses of "HELP" on 54325 as mentioned in an sms which came from them.
Have also lodged a online complaint with them but to no avail. Is any of the AIRTEL management listening to their so called "Customer care" numbers not working.

Please look into the matter as i will have no other option than switching services to other service provider.

Dear Sir,
1) On 28.02.2011 I used airtel mobile office with 450 MB internet balance and Rs.510/- main balance in hand (in respect fo my airtel no.[protected]) in checking my e-mails for which an injustice has been there from airtel in the form of creating a vacuum in my main balance (deducting more than Rs.500/-and kindly leaving twenty one paise for consolation).
2) It is reiterated that I was checking my e-mails only on 28.02.2011 with 450 MB internet balance and Rs.510/- main balance in hand. But in between when one mail was delayed in opening then I checked the connection and found that internet balance was reduced to zero and main balance to 21 paise respectively from 450 MB and Rs.500/-.
3) Immediately I lodged a complain through email to [protected]@ in.airtel.com and in response to which yesterday on 01.03.2011 at about 18.10 hours I received a phone call from the no.[protected] intimating me that the wrong deduction of more than Rs.500/-by them was correct as I had used airtel GPRS instead of mobile office.
4) In this context this is to mention here that
a. The default setting in my mobile Nokia N 73 and in my Laptop Sony Vaio connecting through Nokia PC suite is MOBILE OFFICE. Then how it can connect something else?
b. If, however, it had happened so is it so costly that merely viewing 3-4 mails would cost 450 MB internet balance together with more than Rs.500/- main balance?
c. Moreover, I had subscribed for 2GB airtel mobile office for one month. They allowed me to use it for 25 days (1550 MB) but for remaining 5 days (450 MB) I was switched onto airtel GPRS without my consent with an intention to deduct more than Rs.500/- amount from my main balance? How it happened?
d. Can I access airtel 3G or Broadband? Certainly not as I have not subscribed for those. Similarly when I had subscribed for 2GB airtel mobile office for one month then how it is told that I have used another pack of internet? Only because sufficient balance were there in my account to have a foreplay with it time and again?
submitted for your necessary kind intervention please.
With regards,
Dr.Amar Nath Mishra
[protected]

Dear Sir,

This is Anand Bhatia and my airtel mobile number: [protected] .my landline line no is[protected] .i am facing lots of problems since last 3 months.according to my plan and schemes i should get discount of F & F Family i.e FRIENDS AND FAMILY DISCOUNT,which i am getting .i have complained so many times but after so much effort i got only for 2 months. discount of 3rd month is not yet approved.i have so many references numbers given by supervisors of customer care but there is no use of that.my wife received confirmation calls of approval of waivers of 3 months.but now outgoing services of my landline connection have disconnected.my wife spoke to noddle officer also. he assured me that he will try to solve my problem,but he didn't.
i have paid My bills on regular basis.THERE ARE SO MANY DISCREPANCIES IN MY BILL .THERE IS NO F&F DISCOUNT GIVEN ON MY CALLS .NOW I AM VERY MUCH DISSATISFIED WITH YOUR SERVICES . NOW WHAT I WANT IS MY WAIVERS SHOULD BE APPROVED & MY OUTGOING SERVICES SHOULD CONTINUE AS BEFORE AND IHIS PROBLEM SHOULD NOT OCCUR IN COMING MONTHS.

IF THEY CONTINUE IN FUTURE THEN IMMEDIATELY I WILL MOVE THIS WITH MY FAMILY ADVOCATE TO TAKE FURTHER ACTION AGAINST THE ALL AIRTEL BILLING CALCULATION TEAMS.

SO PLEASE TAKE THIS AS BIG ISSUE AND WARN THEM . THIS IS NOT MY REQUEST ITS MY BIGINING STAGE ORDER FOR YOUR PEOPLES WHO ARE IN BACK END TEAMS.

I NEVER GOING PAY ANY SINGLE EVEN ONE RUPEE TO AIRTEL AND I WILL STRONGLY GIVE THIS COMPLAINT TO CONSUMER COURTAND LOK ATHAL I WILL COMPLAINT TO TRAI ALSO.

NOTE: I SPOKEN TO MR. ASHISH , ILISH,ROHIT,MOHIT,FAISE.I SPOKE TO NODDLE OFFICER .REFERENCE NO[protected],13113986.
I RECEIVED CALL FROM VIHANGI -CONFIRMATION OF WAIVER OF RS 1929 .

REGARDS
ANAND BHATIA
[protected]
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More [protected]@airtelindia.com complaints
[protected]@airtelindia.com - POSTPAID BILL PAYMENT
[protected]@airtelindia.com - to change the plan

This is very disappointing feedback from Airtel as they are not ready to leave my number from their service after requesting the portability of my number. I have sent the message to 1900 requesting PORT and I got the unique ID. I also contacted Vodaphone to transfer my number to their service. After some days Vodaphone sent me a message saying that my portability request has been rejected by Airtel. I contacted Airtel, but they are not transparent about their service. I am really disappointed by Airtel and their service. please someone tell me suggesting what should I do now. I want to leave Airtel.

My request details:
porting ID: AV541491
Mobile number: [protected]

Iam Senthilkumar,i purchased SONY 46' BRAVIA TV on 17 th feb 2011 at chennai.The showroom people said that AIRTEL DTH HD connection is free with this TV.After contact with AIRTEL DTH customer care at [protected], they told recharge with RS 1000/.the customer id will be given.My customer id is [protected].The instrument supplied and fixed on 24th feb 2011.From that day onwards i called customer care daily there is no proper answer.finally 26 feb they give the service engineer no [[protected]].The service engineer picked the call only on 28th feb and the problem will be solved within 1 hour.After two hours he never picked the phone till now [1st march 2011,at 8.30 p.m].

From
Bharath Kumar N K
Mob: [protected]
[protected]@gmail.com

request to block an unknown number
sir,
i am an airtel user.i am being disturbed by an unknown number-[protected], i dont know who is he, then why he messaged bad words.which gives missed calls or sends vulgur sms;s to my number.
i am totally fedup with this.i request the airtel service provider to block the number as soon as possible so that i can continue with the service.

or else i can go for other service.
please grant my request and solve my problem as soon as possible. Once the problem will get solve then send a confirmation message to my email id as mentioned above.

Future i wont get any single message or call from this number.
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post paid mobile no [protected]. bill not received till date.

Rs. 103.39 has been deducted from my account on 26th of Feb 2011 without any intimation to me.
I had requested the refund for same amount to me or describe for what it has been deducted without any massage.
I am waiting for the response till date
Customer care Executive has confirmed that I will get the response against my complain by 28th Feb., But still I have not received any response,
They are cheating the customers by not giving any response to the grivance.

My Name is SAMIR K GOHEL
My Prepaid No. is [protected]

I have lost my mobile handset with prepaid airtel SIM (No : [protected] ) in Nov-2010 while travlling to airport for abroad. When I returned back and enquired about getting that sim back in airtel office they told me to fill an application. Once I have filled the application they said for verification we need some details. They asekd for balance amount and the validity. Unfortunately I don't remember this 2 details exactly. I hope nobody who uses perpaid will not remember the balance always at any point in time. I have told I will provide the original idendify proof which I have submited when taking the SIM. But no use. They are adament on this two details which most of the people don't remeber. I got fedup and taken an vodaphone SIM. Just wanted to tell whoever uses airtel prepaid should notedown their balance and validity after every call and recharge. I am planing to surender my broadband and digital tvs as well for which I am using airtel. If airtel is intrested in giving me the same SIM [protected] after taking diff dtails which I can provide like idendity card I have produced when purchasing the SIM, whom I have made the last call at what time etc.... the please contact Naveen : [protected]

I recharged today of Rs.444 on my mobile no. [protected], the amount has been deducted from my accunt but not credited to my mobile.

Yesterday after noon I got a call from Ranjith Sing (he told that he is a verification officer of Gwalior Session Court) and told that Advocate Alok Sharma is going to file a case against me, when i ask who is Alok Sharma and what case, be denied to tell any details. Also he send SMS the same matter. Finally after my request he gave Alok Sharma's number and case number as LM415 . Later I called Alok Sharma, he told Airtel is going to file a case against me, and need to pay 58k before 5 pm.

Ranjith sing : +[protected]

Alok Sharma : +[protected]

can u find who they are?