Airtel Complaints & Reviews

my cell no is [protected].airtel prepaid user, i wanted to port my cell to tatadocomo.my unique porting identity no is AM368421 and expiry date is 09/07/12, i submitted all my documents on 29/06/12 at borivali-west tatadocomo gallery.i received sms saying my request got rejected due to active porting order existence in the system at 12.53.01hrs on30/06/2012.i made repetative calls to airtel and docomo service providers but in vain.please actvate my docomo as early as possible.

no offers for old customers. they are showing interest only on new costumers. costumer care peoples are very rude for evry1. no respect for customers. they wont listen for wat we say. they are directly saying to port to other network. from past 7 years we are the costumers of the airtel. we are not understanding why we are still staying in air tel.

Hoping tat airtel people can understand thier old costumers problem.

actually after my complaint one official from airtel called me today and i cant understand what he is telling. i understand one thing he asked me send fresh porting request that is for third time after the expiry of current upc. when i contacted cust care to get further details. one cust person asked me to wait for another 24 hours ie another 24 for 10th time. i dont know what these useless guys are doing. the cust care persons are very worst compared to IVR even it can give much information. just throw these persons to hell. again i am frustrated irritated by airtel guys. such a useless network. i realize me as fool for being with such a network fot 5 years.

Finally after all these problems they called me from airtel and said to give an offer of A-A 10ps/min and airtel-other mob at 30ps/min and STD at 50ps/min for a daily rental of rs.1/-. Thank you to Airtel. But they said that the same will be activated within 48 hrs, so I have to wait for it for 48hrs. I decided to wait and see. Let's wait and see.

Ya. I got the offer Thankyou Airtel

Dear Ashok,

This offer is for 1 month...
(This is only a trick from Airtel to stop u from MNP)

Ya, you are right. The said to give me the offer for 6 months but they stoped the offer before 20 days thats within 3 months I think. I think to port my sim again but dint know which network to port

Please refer to my complaint mentioned below :

my cell number [protected] . I have activated Rs.95 SMS scheme in my cell and i have been noticing deduction of 1 Rs. for every message in the evening time.. sms which r sent in the day time are free of cost but from evening to nite these gets chargeable.
This is a nuisance.. and the customer care number is diverted to a message " you can know your account information by dialing *121# . Thank You "
It is such a cheap technical department of airtel which is humiliating customers who have chosen airtel as their network.
Please solve my complaint at the earliest.

Tausif Sayyed
+91 [protected] / [protected]

hi m name is sabith mohammed using airtel since a year now...my number is [protected] i was planning to use portability but then airtel offered me a better plan that is A2A--10pa n others 30pa..this offer sounded temptim]n so i agreed not to use portability..its been a 20 days now still the offer hasn been activated..they told me three days but now its been 20 days..i called up the customer care number several times but they dint have an answer and now since a week they ve blocked my number i cant get in touch wid any of the CSE...its better u start takin initiative r else i ll be forced to use portability...

yes thank you...its done..

AirTel — MNP FROM AIRTEL TO DOCOMO

on 2nd of march i sent message for porting from my no. [protected]...but airtel was not willing to give my UPC ...after calling their customer care several times n they hunging up on me ...atlast dey sent me UPC...
Then on 8th march i went to docomo shop and submitted my documents to them along with the UPC. I filled up the form myself and there was nothing wrong in it.They said that it would take maximum of 7 days to complete.
But now after so many days airtel have rejected for no reason .The are not allowing me to port out.
please assist.

thank you

nobody is lokking after my complain...i am stuck between the porting process...this is very unfair on part of consumers...

Surly MNP in Airtel is a fake.. they wont allow their customers to use MNP facility, i've enrolled more than 2 times in 1901.. but i still get a worst service for airtel..

really airtel and docomo making full to there customers. Bcs i also applyed for 3 times. They had given me aweful service.
Dilip bhoir [protected]

Airtel Prepaid SIM — Telphone no. 99031428 blocked after activation by airtel for no fault of mine

I have purchased an airtel prepaid sim no [protected] on 11th Jan 2010 and it was activated on the same evening. After 4 days it has been blocked by airtel without assigning any reason. In case airtel is unable to provide the services or take the defaulter at task immediately they should return the money

airtel/ sim — dnd, customer care , etc....

sir/mam

i have also complaint here my complaint no is 214786, sir i have received ur call 10 days ago at that time i m in class so i could not talk clearly. plz take a gud action regarding my complaint.

shiv kumar
[protected]

Airtel Prepaid — Charged for service not used

I received 2 SMS on 5/1/2011 at 22:31:10 and 22:39:43 from my mobile service provided viz. AIRTEL informing me that Rs. 15 /- each has been deduced for using services namely ACTIVE DEALS and SUBNOBAD.I have never used these services hence I called up there helpline 121 and informed them. The person who spoke to me was Mr. Anand Jadhav who politely said that nothing can be done if the amount has been deducted as it cannot be credited back. I insisted that I need a complaint number which after a long wait was given to me which is 5808845. I asked him where next can I complaint to which he said nothing can be done and disconnected. Kindly help me.

Praveen Rao
Email Id. : [protected]@rediffmail.com
Cell No. : [protected]

10-03-11 when I go to sleep at night i check my balance and when wake-up in the morning. I have check my balance again and found that a sum of Rs.20/- deducted my account without any reason. with a request to you refund my amount of Rs.20/- at the earliest. My mobil no. [protected] I loved in Yamunanagar, Haryana. This happen with me so many times. its not fair you doing with customer.

AIRTEL MUMBAI-POSTPAID — DISCONNECTION OF SERVICE WITHOUT INFORMING

I Shailesh Gaikwad having AIRTEL postpaid connection since last 4 years. My no is [protected].I am regularly paying my bills .on 26 August 2009 I received call on other mobile no to continu the service. I asked the Executive that my cell is working.He told me that it is dicontinued from 19th August 2009 for not using our service and paying only retals every month.I replied that i am paying the bills regulary I am having other connection so i am not using the same but the payment for rentals is on time.He then replied that they thought that you are not intrested in using our services so i replied that i never told you to discontined my service .I wanted to know how AIRTEL can do it without giving any written communication.

Anyone please respond. I need get rid of airtel ASAP. Please tell me a solution other than changing my number :-) please...

i hv logged a complain on 20/06/08 regarding network but till the date, my complian is havent solved, after that i hv made sevral complain but all the time i was misguided, i dont know what i am suppose to do.

AirTel — network related

I am using my airtel prepaid connection since the airtel lanched in kashmir . but i am not satisfied with its network as a am not getting proper netork in the area where i am actiually residing . i made many complaints regarding the same but all in vain and i have recieved many calls from airtel customer care, they always assured me that the problem will be resolved very soon. now the only option for me is to change the network operator. i also tried for MNP ( Mobile number portability ) for which i have been asked to make call on 1900 for UPC, i got the information from IVR that we will contact you within 6 hours . but i did not recieve any call from their side.

Rakesh Ranga

Is this an automated reply...A search in this database would yield lots of such standard reply from Airtel. It would be great, rather than spending your time in this website, u guys spend some at ur CC.

I will be posting screen shots of the number of time I have contacted the CC, once I get my mobile bill. That will show how much "CARE" is shown by the "CUSTOMER CARE".

airtel hd — Lies to sell HD box

I was having poor information on HD channels. I was not knowing about HD and channels.
I was soccer fan, So I wanted to purchase 40" TV along with HD channels. So I started enquiring on HD setup box and channels. Reliance HD sales guy clearly told we only sell one HD channel remaining all are not HD, but have more clarity with some other feature. When enquired TATA also told same.
When enquired Airtel They told all channels are HD at same price. So I decided to go for it as world cup games started also thinking about future. So I purchased 40" Sony Bravia and Airtel DTH.
Airtel DTH promised me install in 2 days. To my horror they installed in 5 days. I lost 2 of my fevorite German and Argentina games in time. After 5 days they installed. When I saw channels all are in normal range. I did not see much clarity.
When enquired they said 5 times clarity than cable channels !!! Not High Definition !! when called call centers for reason they told you have to setup for High definition in setup box. I did setup the same. I saw little better clarity. To watch channels in 40" I had to keep it stretch mode from 4:3 to fit into 40" in 16:9 mode. Though my wife liked it. I am electronic engineer knows this not the way to watch channels. It looked all persons fatty and blobed faces.. I know for sure It was not High Definition (1920x1080) .
For me it was not much difference to me watching Airtel channels in 40" in high definition more except it is in bigger screen.
I enquired call center again after knowing it is not high definition channels, Then they told me shocking news, There is only ESPN HD channel now, later they will introduce NG and Discovery and it will continue so all channnel one day wiill be HD !!!! To my horror they told I had to pay another 100 Rs per HD channel.
I then realized sales guy lied to me.
I checked there site again to verify that it mentioned better clarity and ESPN in HD offer till ESPN games are over. I again enquired about the offer then they told It is available you can watch game in HD. Which was not. It contiued till end of Soccer World Cup. I checked every day ESPN HD channel, it mentioned paid channel. I watched only world cup closing ceremony in ESPN HD.
I really loved to watch that game in HD in 40" somy bravia. I then realized the this is HD. not the one I watched regularly.
Once world cup is over I hated Airtel som much for that I missed HD for there less informing/cheating sales guys to sell there HD setupboxes at higher price with higher monthly price to watch same clarity as normal DTH.

I am sharing this experiance to not to get fooled by Sales guys.
Don't purchace more than 32" TV as it is not worth as there are no HD channels india. Except National Geographic and Discovery. 40" is worth only for HD channles.
Dont purchase HD setup boxes till all channels are in HD.
If you keen to watch NG and Discovery and very few (2-3) in HD then ready to pay 350 + 100 + 100 .. for each channel ..
First of all don't purchase Airtel DTH they are all liars...
They give all ad that 5X clarity with Karina..dont fall for it... It is just bull...t clarity..

Same is case with 40" tv sellers. They sell with there own DVD player with HD movies. atleast 40" tv can be used watching HD dvd's (!!)

Still airtel HD is not competative with other HD providers.They are very slow in introducing new HD channel.we are ready to pay any extra charges.what for ADTV is waiting to introduce more HD channels

This is true. Airtel is the cheating company in India. They have grown by cheating people (experianced with mobile service as well only Broadband service is good in Airtel). They will give false information while taking connection and about offers etc. Customer service is pathetic and the quality of HD is also low comparing with tata sky. SD quality is too bad I think Airtel compresses the content a lot before they broadcast.

Guys, My advice is please go for TataSky. They will do genuine business not promise more than what they can do. I have compared the quality with Airtel and it seem quite good both picture and quality. And moreover heard that Tata will share their profits with Charities.

My collegues (and net reviews) have advised about Airtel service and quality but I have ignored because of number of 14 HD channels but am regreting now. My advice is never go for Airtel for any service except for broadband.

We do not encourage these kind of companies. My sincere advice is to avoid Airtel.