Airtel Complaints & Reviews

Airtel Mobile SIM card — claim prize

Thank you for choosing my number.my name is agrawal sumit mobile no is [protected]. Yesterday i got msg that i won 250000GBPounds . please guide me for claim the prize. in SHELL INT''L Mobile draw

Sir
This is GHANSHYAM from AJMER.
I am using AIRTEL SIM card [protected].TWO times i request to 121, 198, to stop service 1. cricket pack, 2. devon astrology. this is without my permission.but they are not teking action. still they are teking money from my sim card. I DONT WANT ANY SERVICE. please take action for this
THANKS

Dear sir,
I am using airtel more than 5 years [protected]. I never activated any services or using any services but they are taking money without my permissions. They are not giving money back. Please do necessary actions.

Thanks & Regards,

thank you very much for ur kind reply sir

i send mail ...

thanks they solved my problem

Airtel — Removal of cell Tower

Sir,

Sub:Request for the removal of cell tower in residential colony

We as residents of telecom nagar colony,Gachibowli,hyderabad are facing health problems because of the cell tower located in our neighbourhood.

As per the g.o no cell tower is to be located in the residential colony.But the airtel has put its cell tower in the heart of our residential colony that is in plot no:101 ,H.no 2-48/101.

It has been there for the past 3 yrs.Hence i kindly request the aothorities to remove the cell tower in the residential colony.


Thanking you,
ravi.

Transmission Towers — Health hazards caused by transmission towers.

Sir/Madam,

I live in Shalimar Bagh, and I am concerned about the transmission towers installed in my neighbourhood. There are two transmission towers and as you are aware of the health hazards caused by the radiations emitted from the towers I want you to do something about this. These radiations are more harmful than the pollution caused by vehicles and can cause several life threatening diseases. Everybody has right to live healthy and our health should not be in the hands of few selfish people and mncs. Please do something about this.

I am certain that you will help me in sorting this problem.

Thanks

we are also facing a similar problem at Bangalore.But i don't know where to seek help.These companies are powerful - both financially and politically. They can change any law with these strengths.

Mr.Ravi please let me know which G.O states the "no cell tower is to be located in the residential colony" .?

Airtel Cell Tower — cell tower at low level ( below 15 meters )

request please take the necessary action on the cell tower,

cell tower is at low level which causing health problems and the tower is below 15 meters height....which i think against the norms. most of the children's play on the building, they are effected.


first there was only air tell cell tower but now in the same building more then 3 networks are working.

please take the necessary action

Airtel Cell Tower — removal of airtel cell tower as residents are suffering severe giddiness and skin ailments

cell tower[air tel ] was installed int he thickly populated area near to my house 6-3-213/c prem angar, khairtabad. hyderabad. due to high radiation of cell tower residents are suffering from skin ailments and giddiness. you are requested to kindly remove the cell tower, immediately.

TO
INCHARGE AIRTEL
PATANCHEU,
HYDERABAD.

SIR

SUB; REMOVAL OF AIRTEL CELL TOWER AS, RESIDENTS ARE
SUFFERING FROM SKIN AILMENTS AND SEVERE GIDDINESS

THE AIRTEL CELL TOWER WAS ARRANGED ON THE TOP OF THE BUILDING 3 YEARS BACK, NEAR RAMARAO HOSPITAL JP COLONY-3 PATANCHERU, HYDERABAD. DUE TO CELL TOWER HIGH RADIATION RESIDENTS ARE SUFFERING FROM SKIN RASHES AND SEVERE GIDDINESS. SPENDING HUGE AMOUNT ON MEDICAL TREATMENTS, YOU ARE THEREFORE REQUESTED TO KINDLY REMOVE THE CELL TOWER FROM THE THICKLY POPULATED AREA, WHERE THE CELL TOWER IS ARRANGED, IMMEDIATELY. THE CELL TOWER IS ARRANGED WITHOUT THE WILLINGNESS OF THE RESIDENTS, WHICH IS AGAINST THE RULES.
THANKS AND REGARDS
G.BHUKAILAS
[protected]

TO
INCHARGE AIRTEL
OLD BOWENPALLY,
HYDERABAD.

SIR

SUB; REMOVAL OF AIRTEL CELL TOWER AS, RESIDENTS ARE
SUFFERING FROM SKIN AILMENTS AND SEVERE GIDDINESS

THE AIRTEL CELL TOWER WAS ARRANGED ON THE TOP OF THE BUILDING BESIDE OUR APARTMENT VEERA'S ARCADE, RAJADHANI CO-OPERATIVE HOUSING SOCIETY, NEAR KALYAN THEATRE, OLD BOWENPALLY, HYDERABAD. DUE TO CELL TOWER HIGH RADIATION RESIDENTS ARE SUFFERING FROM SKIN RASHES AND SEVERE GIDDINESS. SPENDING HUGE AMOUNT ON MEDICAL TREATMENTS, YOU ARE THEREFORE REQUESTED TO KINDLY REMOVE THE CELL TOWER FROM THE THICKLY POPULATED AREA, WHERE THE CELL TOWER IS ARRANGED, IMMEDIATELY. THE CELL TOWER IS ARRANGED WITHOUT THE WILLINGNESS OF THE RESIDENTS, WHICH IS AGAINST THE RULES.
THANKS AND REGARDS
K SANDEEP
[protected]

Airtel — Complaint against Cell Tower

Sir,

I would like to give a complaint regarding an Airtel tower in an area which in right in the middle of a residential colony and beside to my apartment Veera's Arcade. and the antenna's are facing towards my flat.

The tower is located in Rajadhani Co-operative Housing Society,Near Kalyan theatre,Old Bowenpally, Hyderabad,Andhra Pradesh - 500011.

On the south side there is a 5 storey apartment Thirumala Residency, which also will be in the main beam and 30 metres away.
There are also many play schools for very small children in this residential locality.

Around 30 families staying in it. There are lots of small children in the apartment. The fourth and fifth floors are in the main beam.
Recently it has come in the newspapers that cell towers are not to be installed near schools, play grounds or in residential areas.

And having the tower so near is a very serious health hazard for all the residents and am seriously worried for the health of my family, the other families in my apartment and the school kids.

I request you to kindly shift the tower from the present location and move it far away from the residential area.

Am attaching the layout from google maps.


I am sure that Airtel will resolve this issue immediately with a high priority.


Regards

Sandeep
[protected]

then how do our cellular phones work?

Cellular Phone Towers
Cellular (cell) phones first became widely available in the United States in the 1990s, but their use has increased dramatically since then. The widespread use of cell phones has led to the placement of cell phone towers in many communities. These towers, also called base stations, consist of electronic equipment and antennas that receive and transmit radiofrequency (RF) signals.
How do cellular phone towers work?
Cell phone base stations may be free standing towers or mounted on existing structures, such as trees, water tanks, or tall buildings. The antennas need to be located high enough so they can adequately cover the area. Base stations usually range in height from 50-200 feet.
Cell phones communicate with nearby cell towers mainly through radiofrequency (RF) waves, a form of energy in the electromagnetic spectrum between FM radio waves and microwaves. Like FM radio waves, microwaves, visible light, and heat, they are forms of non-ionizing radiation. This means they cannot cause cancer by directly damaging DNA. RF waves are different from stronger types of radiation such as x-rays, gamma rays, and ultraviolet (UV) light, which can break the chemical bonds in DNA.
At very high levels, RF waves can heat up body tissues. (This is the basis for how microwave ovens work.) But the levels of energy used by cell phones and towers are much lower.
When a person makes a cell phone call, a signal is sent from the phone's antenna to the nearest base station antenna. The base station responds to this signal by assigning it an available radiofrequency channel. RF waves transfer the voice information to the base station. The voice signals are then sent to a switching center, which transfers the call to its destination. Voice signals are then relayed back and forth during the call.
How are people exposed to the energy from cellular phone towers?
As people use cell phones to make calls, signals are transmitted back and forth to the base station. The RF waves produced at the base station are given off into the environment, where people can be exposed to them.
The energy from a cellular phone tower antenna, like that of other telecommunication antennas, is directed toward the horizon (parallel to the ground), with some downward scatter. Base station antennas use higher power levels than other types of land-mobile antennas, but much lower levels than those from radio and television broadcast stations. The amount of energy decreases rapidly with increasing distance from the antenna. As a result, the level of exposure to radio waves at ground level is very low compared to the level close to the antenna.
Public exposure to radio waves from cell phone tower antennas is slight for several reasons. The power levels are relatively low, the antennas are mounted at high above ground level, and the signals are transmitted intermittently, rather than constantly.
At ground level near typical cellular base stations, the amount of RF energy is thousands of times less than the limits for safe exposure set by the Federal Communication Commission (FCC) and other regulatory authorities. It is very unlikely that a person could be exposed to RF levels in excess of these limits just by being near a cell phone tower.
When cellular antennas are mounted on rooftops, it is possible that a person on the roof could be exposed to RF levels greater than those typically encountered on the ground. But even then, exposure levels approaching or exceeding the FCC safety guidelines are only likely to be found very close to and directly in front of the antennas. If this is the case, access to these areas should be limited.
The level of RF energy inside buildings where a base station is mounted is typically much lower than the level outside depending on the construction materials of the building. Wood or cement block reduces the exposure level of RF radiation by a factor of about 10. The energy level behind an antenna is hundreds to thousands of times lower than in front. Therefore, if an antenna is mounted on the side of a building, the exposure level in the room directly behind the wall is typically well below the recommended exposure limits.
Do cellular phone towers cause cancer?
Some people have expressed concern that living, working, or going to school near a cell phone tower might increase the risk of cancer or other health problems. At this time, there is very little evidence to support this idea. In theory, there are some important points that would argue against cellular phone towers being able to cause cancer.
First, the energy level of radiofrequency (RF) waves is relatively low, especially when compared with the types of radiation that are known to increase cancer risk, such as gamma rays, x-rays, and ultraviolet (UV) light. The energy of RF waves given off by cell phone towers is not enough to break chemical bonds in DNA molecules, which is how these stronger forms of radiation may lead to cancer.
A second issue has to do with wavelength. RF waves have long wavelengths, which can only be concentrated to about an inch or two in size. This makes it unlikely that the energy from RF waves could be concentrated enough to affect individual cells in the body.
Third, even if RF waves were somehow able to affect cells in the body at higher doses, the level of RF waves present at ground level is very low -- well below the recommended limits. Levels of energy from RF waves near cell phone towers are not significantly different than the background levels of RF radiation in urban areas from other sources, such as radio and television broadcast stations.
For these reasons, most scientists agree that cell phone antennas or towers are unlikely to cause cancer.
Studies in people
Very few human studies have focused specifically on cellular phone towers and cancer risk. In the largest study published to date, British researchers compared a group of more than 1, 000 families of young children with cancer against a similar group of families of children without cancer. They found no link between a mother's exposure to the towers during pregnancy (based on the distance from the home to the nearest tower and on the amount of energy given off by nearby towers) and the risk of early childhood cancer.
The amount of exposure from living near a cell phone tower is typically many times lower than the exposure from using a cell phone. About 30 studies have looked at possible links between cell phone use and tumors in people. Most studies to date have not found a link between cell phone use and the development of tumors, although these studies have had some important limitations. This is an area of active research. For more information, see the document, Cellular Phones.
Studies done in the lab
Laboratory studies have looked at whether the types of RF waves used in cell phone communication can cause DNA damage. Most of these studies have supported the idea that the RF waves given off by cell phones and towers don't have enough energy to damage DNA directly.
Some scientists have reported that the RF waves may produce other effects in human cells (in lab dishes) that might possibly help tumors grow. However, these studies have not been verified. Several studies in rats and mice have looked at whether RF energy might promote the development of tumors caused by other known carcinogens (cancer-causing agents). These studies did not find evidence of tumor promotion. Research in this area continues.
What expert agencies say
The 3 expert agencies that usually classify cancer-causing exposures (carcinogens) -- the International Agency for Research on Cancer (IARC), the National Toxicology Program (NTP), and the US Environmental Protection Agency (EPA) -- have not classified cell phone towers as to their cancer-causing potential.
According to the World Health Organization:
Considering the very low exposure levels and research results collected to date, there is no convincing scientific evidence that the weak RF signals from base stations and wireless networks cause adverse health effects.
In commenting on cell phone towers near homes or schools, the Federal Communications Commission states:
Radiofrequency emissions from antennas used for cellular and PCS [personal communications service] transmissions result in exposure levels on the ground that are typically thousands of times below safety limits. These safety limits were adopted by the FCC based on the recommendations of expert organizations and endorsed by agencies of the Federal Government responsible for health and safety. Therefore, there is no reason to believe that such towers could constitute a potential health hazard to nearby residents or students.
Do cellular phone towers cause any other health problems?
While high levels of RF waves can cause a warming of body tissues, the energy levels on the ground near a cell phone tower are far below the levels needed to cause this effect. Thus far, there is no evidence in published scientific reports that cell phone towers cause any other health problems.
Can I limit my exposure?
Cell phone towers are not known to cause any health effects. But if you are concerned about possible exposure from a cell phone tower near your home or office, you can ask a government agency or private firm to measure the RF field strength near the tower to ensure that it is within the acceptable range.
What should I do if I've been exposed to cellular phone towers?
There is no test to measure whether you have been exposed to RF radiation from cellular phone towers. But as noted above, most researchers and regulatory authorities do not believe that cell phone towers pose health risks under ordinary conditions. If you have additional health concerns, please consult your doctor.

You know what my problem is. They ported to airtel from docomo. But I do not receive any messages/calls from any docomo numbers plus any other service(other than airtel) take s ages to contact me now. Plus now after 3 weeks they say the documents I submitted are not valid.I went to nearest airtel relationship center, they say photograph in passport copy is not clear, I being a student have constraints of not having original passport with me. This is not it, I tried talking to customer care, I called at 121 and 198 but they dont have an option to customer care representative there so I called from the airtel relationship center. First someone talked then she transferred to her supervisor and then she again transferred to her supervisor, and this supervisor puts the call on hold while I am speaking.
Third class service, I will never in my life get any service offerred by airtel and would suggest anyone who reads this, prepare yourself to go through hell i[censored] take up anything from airtel.
Horrible service, no respect for customer, No satisfaction.
phone no:
[protected]

I WANNA DISCONNECT MY NO.[protected] I PAID MY LAST BILL WITH CANCELLATION BUT BEHIND THAT I GOT A BILL EVERY MONTH WHY SO... PLZ FOCUS ON IT

the land line is not using please disconnect the line, this the multiple connection please disconnet the line of no.[protected]

the land line is not using please disconnect the line, no.[protected].

My land line number[protected], was asked to be disconnected in Airtel by december 2008, but till now the bill is being generate.

I have regularly paid my bills, but the collection executives are coming and asking for the due which is about 2000 for which i dint use.

I need this to be disconnected.

Dear Sir
We are holding Tel Line[protected] as we are not using the same to the fullest potential we want to surrender the same . Please process and get the line disconnected. the Number is held by Sivita Pharmaceuticals Pvt Ltd, at No 6/2, Lalitha Nagar 2nd street, Santhome, chennai 600 004.
Yours truly
for Sivita Pharmaceuticals Pvt Ltd
N Balaji

Sir,

We are holding the 3 landline telephone[protected], 806 and 807. Our telephone is non function since two weeks and inspite of lodging complaints to your Lucknow service station It has not been rectified. Could you please lookinto it and take suitable action. Since this telephone is installed in HOSPITAL we seek immediate action in this regard.

Regards.

Manager
AZRA MEMORIAL HOSPITAL

Sir,

I am a registered user of airtel landline[protected] for the past three years and have never been a defaulter in payment of my bills. The amount of bill generated for the month of July 2011 was Rs 2019 and the due date for the payment is August 18th, 2011 . However I am surprised to learn that the phone has been disconnected well before the due date i.e on 11th of August due to 'non payment of the amount'. I then made online payment of the required amount on 12th of August 2011, still my telephone line has not been resumed .
I fail to understand the motive behind the disconnection, is it to harass the subscriber????

My questions which i would like to put forth to the higher authority of airtel are as below:
1) Why my phone line has been disconnected when the due date has been mentioned as 18th of August, 2011
2) Why the line has not been resumed even after payment of the amount well before the due date

CAN ANYONE HELP ME IN FINDING OUT THE NAME, TELEPHONE NUMBER OR EMAIL ID OF THE HIGHER AUTHORITY OF AIRTEL, I CANNOT FIND IT ANYWHERE ON THE NET.

tHANKS
Riti

Airtel Landline — disconnection

hello sir Iam to times applied discconeted my land line connection[protected] but not diconnect my phone pay monthly bill

MOBILE TOWER INSTALLATION
MOBILE TOWER INSTALLATION



I m Iqbal Asif Khan.


I m intrested in mobile tower installation in my plot.

plot size ( 25x40 )




CITY- Out Side Aligole Khirki
JHANSI (U.P)




If you want to install any tower than contact with me .
my contact no.[protected], [protected], [protected].

I m intrested in mobile tower installation in my plot size ( 50x50 )

Rampura, Hulimavu
Bangalore


If you want to install any tower than contact with me .
my contact no. [protected], [protected]

Dear sir,

I have space for mobile tower installation at Kadthal village, Hyderabad, in my village no tower here is a lot of communication problem, so I request to Mobile tower's that i have space on lease, having 287 sq. yards, intrested partise please call or email us:[protected] / [protected]@yahoo.com.

Iam not pay any type of charges, first install than ask service charge.

Thanks,
Mrs.Suvarna Naidu

Dear sir,

I have space for mobile tower installation at karma village, sant kabir nagar (dhanghata), in my village no tower here is a lot of communication problem, so I request to Mobile tower's that i have space on lease, having 287 sq. yards, intrested partise please call or email us:[protected] [protected]@yahoo.com.

Iam not pay any type of charges, first install than ask service charge.

Thanks, (up e)
Mr.Saddam Husain

I m surendra singh.


I m intrested in mobile tower installation in my plot.

house roof size ( 30x50 )
plot any size




CITY- rath
hamirpur (U.P)




If you want to install any tower than contact with me .
my contact no.[protected], [protected].

Airtel Broadband — Bills getting generated even after cancellation

I shifted to new home in gurgaon and going by my prior experience with Airtel Broadband I decided to continue with them and logged a shifting of connection request. They tried for availability of socket near my area and when they couldn't, I lodged for cancellation of my number. For 1 month, I got calls which said that please dont disconnect numbers as when ever you will revert back to airtel, you can use the same number. I still persisted on cancelation but nothing happened. Finaly I started getting calls from bill dept and then i went to custoemr care and surrendered all equipments myself. Even after all this I am getting calls for my undue amount.
Prior to all this, I was a fan of airtel broadband services but after all this experience I have disconnected all the three lines running from airtel and now I am a happy customer of Vodafone and Tata Indicom

Dear Sir / Madam,

This is to inform you that myself Manjari Mahajan..I had a airtel broadband connection..And on last month on 6 july 09, i clear all my previous balance and wanted to disconnect this service and i have the cancellation receipt with me i.e no is 243884.I really get harassed from your calls.i am a working girl and your customer care executives daily call on my no and tell to pay the bill.what a bull service you have.And on last weak at around 9 p.m i receive a caal from you people that mam your bill is pending please pay it...One of your executive name Nitin Gupta had a talk with me, firstly i want to clear this is not the time to call anybody but airtel people may be they lost somewhere and didnt see the time...he told me that your bill is pending i told him i have already pay thebill and disconnected the net.den he told me mam your balance is 100 rs. i said sorry i dont even pay a single peny to you.And stop giving calls to me.And i wait for 2 days for the confirmation from him.he gave me a number also [protected]...Now Its Heights...You people really harrass the customers...

Just resolve dis otherwise i forwarded this complaint to consumer court...Because i have all the receipts...


Manjari Mahajan...

Yes I am also suffering the same issue...

*************

I made several calls to airtel customer care number since December 2010 for disconnecting my connection.

But till date my connection is not disconnected and you are adding bill month on month whereas I am not using it any more

Calls made
On calling airtel broadbandcall centre on 6 Dec 2010, call id 1303295.I was told that my rental is stopped and connection would be disconnected.
On calling airtel broadband call centre on13 Dec 2010, call id[protected].I was told that I would get the full & final bill and someone will come to my house from airtel for further formalities on disconnecting.
On calling airtel broadband call centre on 06 Jan 2011, call id[protected].I was told that my request of disconnecting is under process and I would not be billed further.

My grievance here is that neither till date my connection has not been disconnected nor my bill genration/rental has stopped.
Till date the same has compounded to Rs 3044.

Why should I pay for not using it since 6 Dec 2010 when I was assured that my rental has been stopped?
Please issue me bill til 6 Dec only
.

Dear Sir/ Ma'am,

I requested Airtel customer care by phone and then by mail to cancel my broadband connection on 06 December, 2008. Airtel contacted me on 10th December, 2008 and asked for reason. I told and requested. Airtel confirmed that it will be done by 7 working days. Till now they yet not deactivated and asking me to pay bill for this month. I am going throug mental pressure. I took the connection in my rent house, which I left, but the landlord couldn't make fresh agreement with others as my Airtel line is still there. I repeatedly requested to Airtel for that, but they didn't contact me.

I requested Airtel customer care by phone kindlly deactivat broad band connection but we want only

land line connection under 549 plan our Account No.12936951 and Telephone Number 42163230.

with regards

M.Kumar

These people will run after you to give you the connection but when it comes to parting with the customer they behave in this manner. I am facing teh same issue dude... I swear ...would never suggest airtel to anybody and will never take there connection again.

Hi my customer ID is [protected], there is major problem in the set top box, and it completely switched off for last two day and i have been calling the customer care for last two day. I have never had such bad experience with any customer service department.
First it takes 5-7 min to get connected to a callcenter agent and they keep you on hold for 10-15 min and hung up the calls. And again when you call back they say there is some technical problem
A request to all don’t buy airtel settop box and if bought they don’t expect any customer support.

Same here, its been 16 days now, no resolution. My Airtel HD STB Box hangs every hour or so, no fix even after 5-6 hours on call. Connection ID: [protected]. Manish.

Im thinking of Switching to TataSky in April'11. Im paying Airtel Rs 650/- for 3 connections, now I think its not worth. I was Airtel loyal customer in Broadband too, and was very happy with their service, which is why I chose to buy Airtel even if it was expensive at that time. Now I am repenting.

I had activated GPRS plan MO for a day and wrongly deducted 30rs instead of 15rs.I called theCC and the reason they gave is server is down so ur request could not be registred. I had deactivated the service exactly after 24 hours and for their mistake they make me pay . This is not the first time they give such reason as server is down. Still I get the conformation that request has been registred so pls tell what type of server they follow as they say something else.

my cell no. [protected]
wrong deduction of amount on dated[protected]
naveen gupta

My mobile no. is [protected]. I am wrongly charging for GPRS service from 19th of January 2008 at the rate of Rs.11.99per day as GPRS is not active. I have complaint about this many time and i got refund also but not completely and it is still going to deducted. This problem is not going to solved.

Nokia — AMOUNT DEDUCTED WRONGLY

I MADE A TOP UP AMOUNT RS 30/- TO INCREASE THE BALANCE BUT AS SOON AS I MADE THE TRANSACTION A AMOUNT RS 25/- WAS DEDUCTED INSTANTLY WITHOUT ANY REASON. I PHONED AT CUSTOMER CARE CENTER OF AIRTEL BUT THEY HAVE NOT RESPONSED ME PROPERLY STATING THAT UPDATION OF THAT DEDUCTED CHARGE AMOUNT HAS NOT BEEN DONE. IS THIS THE ANSWER OR SERVICE WHAT IS THEY ARE PROVIDING.
I FEEL SHAME ON THIS COMPANY INSPITE OF A CUSTOMER OF THE ALLEGED COMPANY.

SK SOVAN ALI
[protected]

dear sir,

i am pradeep jain (dhoka) and my mobile no is [protected]

the problem is that on 6th april at 9 pm i activated gprs
(mobileoffice) on my phone.

and on 8th April i have deactivated my service of gprs at 5pm by
calling customer care.

then the customer care person said it is been deactivated by them .

but the next day i.e from 9th April airtel is charging 14.99rs daily
to me for gprs.

after calling to customer care they told due to technical error it has
not been deactivated so i will get refund .

but next day the same issue is going on and from that day after
calling to customer care couple of times they did not took any action
on it.

due to no action i went to airtel gallery in mumbai at chembur diamond
garden tere i meeted mr basant i told my problem to him and he told
the amt will be refunded (at that time my refund amt was rs 60)

after 3 days the same issue is going than i contacted the branch
manager of airtel's diamond garden branch of chembur.

she told that ur sevice of gprs will be deactivated within 6 hours and
my refund amt of 120 rs till that day will also be refunded to me .

and after 5 hrs my service of gprs was been deactivated by them but
the refund was till not been given to me.

now the issue is that the amt of 120 rs is till not yet been transferred to me.

so i request u to contact airtel and do the needful!

you can contact me at [protected] and my office address at chembur near
diamond garden named as royal glass opp to dena bank sion-trombay rd
.


yours faithfully,


pradeep jain(dhoka

Subject-: Wrong deduction at GPRS service. I am from West Bengal and my prepaid connection no is [protected]. I want to inform you that, I have wrongly charged for my GPRS service. On dated 08.07.08 at 12:09PM my account balance was Rs582.00 and I download a game from Indiagames whose charge is Rs99.00, But they charged me Rs.198.00. Same as on dated 17.07.08 at 12:30AM they charged me Rs100.00 without any download. I'll be greatful to you if you kindly inform me what is the reason of this wrong deduction from my account and how I'll be get back this wrongly charged amount.

Hi All

Am using Airtel for more than three years. Now i got a major issue and no one can resolve the same. Everyone is escalating to others. I dont know if this complaint make any resolution.

My issue as follows :

I had recharged My Airtel Mobile by March month for Rs - 1110 and the talk time is Rs . 950 (am not sure about the exact amount) but i know it is very much nearer to this and the validity is 6 months. Am sure Airtel give this offer by march month.

It seems to be a worth offer so i go with that. I talked for Rs 450 and i have a balance of Rs. 500 now with 90 more days by June 11 th . however i got a message saying that my validity will expire by this June month ( remember by offer my validity is still there upto august month) When i called a customer care and enquired this they were saying that the airtel is wrongly credited rs 1110 for a 599 plan and they were going to reduce the same after three months. ie by june month.

Just analyze this answer - its my amount and i have paid more than Rs 1000 and i got the offer but now am in terrible position where am going to lose my 3 more months and also the remaining Balance of Rs 500.

Am sure if this is going to happen am going to quit AIRTEL and i will go to VODOFONE.

Atleast can any one resolve my issue

Santy.

Hi All

Am using Airtel for more than three years. Now i got a major issue and no one can resolve the same. Everyone is escalating to others. I dont know if this complaint make any resolution.

My issue as follows :

I had recharged My Airtel Mobile by March month for Rs - 1110 and the talk time is Rs . 950 (am not sure about the exact amount) but i know it is very much nearer to this and the validity is 6 months. Am sure Airtel give this offer by march month.

It seems to be a worth offer so i go with that. I talked for Rs 450 and i have a balance of Rs. 500 now with 90 more days by June 11 th . however i got a message saying that my validity will expire by this June month ( remember by offer my validity is still there upto august month) When i called a customer care and enquired this they were saying that the airtel is wrongly credited rs 1110 for a 599 plan and they were going to reduce the same after three months. ie by june month.

Just analyze this answer - its my amount and i have paid more than Rs 1000 and i got the offer but now am in terrible position where am going to lose my 3 more months and also the remaining Balance of Rs 500.

Am sure if this is going to happen am going to quit AIRTEL and i will go to VODOFONE.

Atleast can any one resolve my issue

Santy.

AirTel — Wrong Deduction of amt

I have been wrongly dedected amt from account 30 Rs bcoz of Devotional download pack which i have never subscribe, I have complain it on 18th oct 2008. Still customer care gives false promises that it will be credited into account. 121 and 198 and [protected] all these number are blocked dispite personaaly visisting there showroom. these peopole are unable to so;ve problem . Now they are telling that i have been wrongly dedected amt bcoz of incoming calls. This is shocking. Such a pathetic attitude of Airtel. They alwaz lie that sorry for wrong dedection and then they block customer services. This is worst services
provider i have seen. Shame on attitude towards consumers.

Sir,

I am a pre-paid subscriber of AirTel. My Mobile no is: [protected]

Since last two days I am receiving the following message:

"Thanks for using (subscription, textBaseServices) subscription service on AirTel WAP. You've been charged Rs.10"

I have never subscribed to any text base services. AirTel is cheating me. Please redress my complaint.

Rabinarayan

I m getting wrong deduction of Rs 10 per week for m.igfun.com i want to unsubscribe this particular deduction. Please do it as soon as possible.

Nokia N 73 — deducting Rs. 10/- per day from airtel

i got a message from last 4 days from 64611010 and deducting Rs 10 per day .
so please deactivte this text Based services (subscription serevice on Airtel WAP)http://m.igfun.com
Sir, please do it fast
MY MOBILR NO +91 [protected]

why are you teling sir to such frauds, they claim they have the nest biling system.

This bharti mital seems to be a BIG fraud bring him in publich and slap two
shoes in his face.

Respected Sir / Madam,

I am a airtel customer with no. [protected]. I have been facing the problem of wrong deduction for gprs activation charges. I have complained many times and i have been refunded for the same but still the problem exists. So I had stop using this card and buyed an another company's card.

If this problem exists then no would prefer to purchase this card. I have been advising my friends too not to purchase this company's card rather prefer the one i have purchased.

Please find a solution to it.

Hi,
This stupid company is deducting my 20 rs daily on the name of IGMOBILE, i have not activated any service. and wen i call on there customer care no. they tell that the amount is been refunded back but its not been done yet and daily my 20 rs is deducting. my phone no. is [protected].

If this forum is suitable enough to resolve this complain then i really appreaciate it.

Thaks&Regards
Sunjeet Singh

On 20-Mar-2009, Rs 10 for 10 days was deducted regarding Airtel Friendz chat.
0n 24-Mar-2009, Rs 20 for 20 days was deducted for the same.

Once i hav paid for 10 days how come it has been deducted again.All the customer care numbers hav been blocked. PLEASE HELP ME OUT.
This is not the first time i am facing a/c related problem.
I Beleive Airtel Quality has started to detoriate substantially.

This is with ref to some vague activation of some wap based services of which I am unaware of.This auto activation has been deducting Rs 15 from my balance everyday.My mobile no. is [protected] and i request u to please deactivate the subscription immediately today itself and refund the amount deducted, failing which i would be forced to lodge a complaint in the consumer forum.
thanking you
mobile no.[protected]

This is with ref to some vague activation of some text based services of which I am unaware of.This auto activation has been deducting Rs 50 from my balance everyday.My mobile no. is [protected] and i request u to please deactivate the subscription immediately today itself and refund the amount deducted, failing which i would be forced to lodge a complaint in the consumer forum.
thanking you
mobile no.[protected]

I am using the connection no. [protected]. I was suddenly charged for making an ISD call whereas I haven't made any ISD call from my Phone. Somedays back, I had a talk with a Customer care executive but he failed to satisfy my problem by saying that my complaint has been forwarded to the higher authority. But no higher authority has tried to get back to me so far.
So, kindly do the needful in this regard if you can.

I have been using Airtel Prepaid for over 3 years(from Nov'06), My Mobile No [protected] and also using Airtel GPRS (MO) from same date. I have no problem till last day[protected]. On 2-8-2009 I get a message from 6461150 that "Thanks for downloading JavaGames from Airtel Live WAP Service. You've been charged Rs. 50. Enjoy http://igmobi.com" . Last day I brows "wapin.in" for download free theme through "MO", but not entered into games link.
After getting this sms I call 121, customer care representative told me that last day u use Airtel Live and download a game from Airtel Live. For using Airtel Live we are unable to refund your balance(Rs.50).

I am confirm that I am not using Airtel Live more than 1 year(Because I have MO). If possible please know me the real reason for my deduction & also refund my Balance(Rs.50).


Thanks. .

have been using Airtel Prepaid for over 3 years(from Nov'06), My Mobile No[protected]and also using Airtel GPRS (MO) from same date. I have no problem till last day[protected]. On 2-8-2009 I get a message from 6461150 that "Thanks for downloading JavaGames from Airtel Live WAP Service. You've been charged Rs. 50. Enjoy http://igmobi.com" . Last day I brows "wapin.in" for download free theme through "MO", but not entered into games link.
After getting this sms I call 121, customer care representative told me that last day u use Airtel Live and download a game from Airtel Live. For using Airtel Live we are unable to refund your balance(Rs.50).

I am confirm that I am not using Airtel Live more than 1 year(Because I have MO). If possible please know me the real reason for my deduction & also refund my Balance(Rs.50).

Airtel / Mobile Office — charge from main balance for using MO

I have activated Mobile Office Service by recharging 498/-. But from yesterday whenever i connect to internet from my mobile the charge is deducted from my main balance. however AIRTEL launch this product as unlimited internet usage.

Dear Sir,

This is to regards that i have a Serious concern with "Airtel" Today i have recharged with 102 rupees which is for unlimited sms free. After recharge i have sent couple of messages after free also company has deducted few money from my account and still the services is not activated yet.i called airtel regards this they said that amount will not be refund back and this concern is repeated from last two month this is not a first time this is happened earlier also.


I request you to kindly look into this matter.

My contact Number is [protected].

regards.

Sankalp

Airtel — Soon Airtel Is going to be in 100 th position

If this proposal to charge customers for calls made to customer care is accepted, it would have,in my opinion,the following impacts:

1. Customers would be put on hold for longer duration to milk money.

2. Over a period of time customers would become intelligent and start making calls from office phones etc.

3. A lot of customers who don't have the second option would stop making calls to customer care even if a caller tune is activated without request and so on. You might even find companies start charging us wrongly by a few rupees every day in the hope that no one would dare call customer care.

4. If the calls made to Customer care become very less these telcos would not need to hire many for call centers. So job losses would occur and economy would have some impact due to this.

They have activated some pack called CRICKET pack by their own and after complaining not agree to return the money .I didn't expect from company like Airtel.

I am holder of Air tel mobile phone no - [protected]. On 15/4 I found that a sum of Rs 30 has been wrongfully deducted from my prepaid balance. On lodging a complaint with Air tel I was informed that this amount has been deducted on account of so called services taken by me by dialing 543216 number which is said to be regarding friend chat service. I never opted for such service and neither I ever indulged in ringing up on this number. I am a senior citizen. The Air tel did not refund the amount to my balance. This is third instance of such wrong deduction. I was refunded Rs 30 feb 2010.

I agree with your complaint.

Sir I am an Airtel customer.

My mobile number is [protected]


Give me my balance back which you have deducted without my permission,

on 27/11/10 you have deducted my 6 rupees without any reason

When I called to nodal officer; he did not receive the call & inspite of that I was charged with 20 paisa.

From 28/11/10 continously I am being charged for MEGA MASTI PACK which I have never subscribed everyday.

From 28/11/10 I am charged everyday with 2 or 1 rupee per day.

By thbis way ur company has deducted the lumsum amount of nearly 15 rupees.

Give me my money back & stop every such MEGA MASTI services which I have never subscribed.

I am trying to complain for the same from so many days but you people have blocked my number for 121 & also for 198.

so discard such useless services which never demanded from you & give me my 15 rupees back.

Else now I would now refer to your head office

Airtel Centre;
Head Office;
Qutab Ambience (at Qutab Minar), Mehrauli Road,
New Delhi - 110030.

My number is [protected].

Airtel company has deducted my 3 rupees on 29 December 2010 without any reason.

Give me my money back & resolve my pending complaints regarding to vulgar message which you send.

On 17/01/2011 airtel dudected Rs.- 99/- for downloading TOYSTORY3 from airtel live. But I neither go on Airtel live nor download that game. After,calling customer care they did not give sufficient answer.My no. is [protected].
Please, do needfull.

Paramanand B Damahe.

Ya its 100% true in airtel. Even it happen to me and to many of my friends. Always airtel charging money from our main balance if once we received the automated call from airtel. Eventhough we cut the call within 2 sec after hearing the computer generated voice, they used to charge us rs.15 or rs.30 based on the call we attend. If we contact customer care means, they used to tell that we only pressed the corresponding key for charging the money. Its highly irresponsible act from airtel. These problems arise if we attend the calls regarding hello tunes, airtel radio subscription, etc...also they used to set hello tune by themselves and charging from us by telling that we only select that song. See we know whether we select any song by pressing * and 9 or not, but they used to tell that because you press only, we are charging. Someone stop this idiotic thing from airtel...

My number is [protected].

I had recharged my account with 201 rupees on 12/02/11

& my balance was drastically reduced afterwords;

Airtel has already blocked my number as they don't want to revert my money;

When I called Airtel through someone else's mobile number & inquired about wrong deduction; then I was informed that Airtel has mistakenly deducted my call charges as 60 paisa minute.

But my call charge scheme is 1p/1s.

So my every call which are less than 60 seconds; I am still charged with 60 paisa which is wrong.

So give me my money back; also give me detailed call charges deductions of my usage as I don't trust such a cheat company.

Also on 20th & 21st Feb 2011 Airtel has again charged me with some wrong deduction.

Give me my money back & don't credit to my account but send money order for the same amount because I want to change my number from Airtel to BSNL through MNP.

just send me money order for the amount.

lets hope that the truth prevails

Hi There,
This is Rajesh Chauhan from Lucknow UPE Cell- [protected]. Today at early morning @ 6am i had activated a small 3G Pack amount of Rs45 150MB For 7 Days. i hv utilized maximum 130MB from my data but all data balance got deducted and even my main account balance is now 0.0 that time i had 106INR in my account. i am sending you some screenshot of Dongle with following details data Transfer, usage, other activity etc. Please refund my balance in my main account after that m not going to use Airtel services any more. its my humble request to you.

my name is Suraj Bhosale my no is [protected] and i have been charged 99 rs for some data value download, but i haven't downloaded any data value pack, previously i have same problem with my airtel sim but airtel is unable to resolve my problems.

I made a call to No. [protected] by mistake in place of [protected] from my no. [protected] on 13 may 2014 at around 11:05. I got connected to the same person though but then Airtel has debited Rs. 14 for that call. Although I admit that the no. was wrong but was not connected internationally and was local vikhroli no. where I talked to the correct person. When I tried to register a compliant, the person is not able to understand and are not interested in helping. Now if Airtel can understand the problem refund my money. U are free to call me for any query. I request you to read the lines properly and try calling the mistaken and correct no. to verify the truth. Reply ASAP

dear sir,
my mobile no is [protected] airtel, i have not used the internet on 25/10/14 morning, but my net was kept open.i have not browsed anything, airtel has deducted appr RS 25 from my account, when complained to 198 they told that i have used the internet.they refused to refund.it is wrong deduction.so airtel must refund me.

yours faithfully
nganesh

Amarjothi spinning Mills Ltd — Poor netwotk

We are having 300 CUG mobile connection in Airtel last one week very poor network in our factory permisses we are not able to use our CUG phones in our factory side.

Please take immediate action to give atleast minimum network in our factory side.

Area: in between Gobichettipalayam to Nambiyur

Near Nambiyur 3 kilometers

From
A.Sathish Kumar,
10/131, Nethaji street-II,
Surampatti,
Erode-638009.
Tamilnadu.
To





Respected Sir,
As I am regular Airtel usager for past 1 year, I wish to change my network from Airtel to Docomo due to my personal reason and also our customer care poor service. But there was no response from the Airtel customer service for past 1 month. I have already applied for change of network for 3 times, but never accept my request to Airtel customer care and don’t tell about the reasons. This is very disappointing feedback from Airtel as they are not ready to leave my number from their service after requesting the portability of my number. I have sent the message to 1900 requesting PORT and I got the unique ID. I also contacted Docomo to transfer my number to their service. After some days Docomo sent me a message saying that my portability request has been rejected by Airtel. I contacted Airtel, but they are not transparent about their service. I am really disappointed by Airtel and their service. Please someone tell me suggesting what I should do now. I want to leave Airtel. My Airtel Number: [protected].

Thanking You,
Yours Faithfully,

(Sathish Kumar. A)

AMARJOTHI SPINNING MILLS LTD-NAMBIYUR.

Sir,

We have sent the message to 1900 requesting PORT and I got the unique ID for 6 numbers. We confirmed BSNL to transfer my number to their service. We have sent the port id for 3 times and still your network has not been supporting. Then after 4 days BSNL have the message to the consider sim card that the unique port id has been rejected by your network provider and the UPC code is incorrect. How could be the UPC code wrong 3 times for all the 6 numbers. We have sent the port id for 3 times and still your network has not been supporting. Its very disappointment for us. Please close the problem immediately.

the numbers are

[protected] - port no :AT161173
[protected] - port no :AT281443
[protected] - port no :AT978381
[protected] - port no :AT976643
[protected] - port no :AT976228
[protected] - port no :AT616847

Please do the needful as soon as possible.

With regards and thanks

N.Sathiskumar-[protected]
G.Vijayakumar-[protected].

I AM CUSTOMER OF AIRTEL DTH HD TV No.[protected]. I REQUESTED FOR HD CHOTA PACK TO BE ACTIVATED TO MY STB. TILL DATE NOBODY RESPONDED TO MY QUERY. INFORM SERVICE ENGINEER OF AIRTEL DIGIT TV PHONE NO FOR ANUPURAM, CHENGALPET, KANCHIPURAM

I AM A COSTOMER OF AIRTEL DTH A/C NO [protected] MY SUBSCRIBTION IS OVER BY 28/10/2011
PLEASE GIVE THE DETAILS OF ANY DEEPAVALI OFFER FOR MALAYALAM PACKAGE OR ANY OTHER OFFER IMMEDIATELY. CALL ME .MY MOB [protected], ASAN MEMORIAL COLLEGE OF ENGINEERING AND TECHNOLOGY KEERAPAKKAM, CHENGALPUT.